“Businesses today face an onslaught of new and
increasingly complex exposures.
The era is marked by heightened personal and
corporate accountability, wide-ranging liability,
relentless global competition and racing technology.
Managers must stay on top of constantly changing
statutory, environmental and contractual risks.
They cannot do it alone.
They need the support of an insurance company
with vast local knowledge, regional networks,
specialist expertise and global financial strength.
They need QBE Asia Pacific.”
QBE Asia Pacific
The third millennium is not for the faint-hearted.
Relentless change and global competition are the norm. Businesses face daunting new challenges from government regulation, the Internet, and a global trend toward fault finding and litigation. Mistakes are no longer tolerated. They are punished.
For Asia Pacific companies to thrive in this challenging environment, they must be smarter, quicker and more entrepreneurial. To meet these new exposures and business challenges, companies need specialist insurance solutions from QBE Asia Pacific.
QBE is a dynamic, growing organisation in the Asia Pacific region, with a comprehensive network of operations and over 1,000 staff in 67 offices.
Unique “fingerprints”
The QBE “fingerprint” in each country is suitably unique – responsive and tailored to local environments. QBE increasingly delivers leading edge business solutions that are innovative and critical to the success of intermediaries and client companies. We continue to develop new relationships with intermediaries who add value to our specialist insurance solutions by advising clients on new exposures.
QBE Asia Pacific means:
Expertise – in insurance and market environments
Solutions – for emerging, complex and variable risks
– for basic, but important exposures
Service
– that builds on vast local knowledge
Deep Roots
Our roots in the Asia Pacific region stretch back to the late 1800’s in Singapore, New Caledonia, Fiji, Papua New Guinea and New Zealand. In the early 1900’s QBE companies established operations in Malaysia, Indonesia, Hong Kong and Vanuatu.
We built on this foundation in the 1970’s and 1980’s by extending our services to French Polynesia, Macau and Thailand. Since 1990, our growing confidence in the region has prompted QBE to enter the Philippines, Micronesia, Vietnam and Solomon Islands insurance markets, and to establish a representative office in mainland China. Our growth continues.
A range of specialist insurance solutions
Clear policy wordings
Local & international expertise
Significant capacity in specialist lines
Primary or excess covers
Vince McLenaghan Managing Director
QBE Insurance (International) Ltd.
QBE Asia Pacific is part of the QBE Pacific Asia Central Europe division and the worldwide QBE Insurance Group. The QBE Asia Pacific business group is comprised of three market networks – Asia, Pacific and New Zealand.
Q B E C O N T I N U U M
C U S T O M I S E D I N S U R A N C E S O L U T I O N S
With the QBE CONTINUUM proposal system, you no longer need to fill in multiple proposals to take up a range of insurance policies. Instead you can create one customised proposal that consolidates the questions into a single document. Using the single CONTINUUM proposal, you can apply for a suite of stand-alone, leading edge, specialist policies.
Q B E F L E X I B L E S o l u t i o n s
TA I L O R E D B U S I N E S S P A C K A G E S
Managers need specialist expertise and flexible options to help them navigate and mitigate a variety of risks. The QBE FLEXIBLE Solutions range includes QBE CORPORATE Cover, which offers industrial special risks insurance (also known as industrial all risks) plus variable options - and QBE COMMERCIAL Cover, which offers material damage insurance (fire and perils) plus selected options. These options cover multiple risk classes which typically include business interruption insurance, plus a range of general accident covers and can also include liability, motor, personal accident and engineering insurance. QBE FLEXIBLE Solutions help clients tailor a package to meet the individual insurance needs of the business.
Q B E E N T E R P R I S E S o l u t i o n s
P A C K A G E D C O M M E R C I A L I N S U R A N C E
Many retail and office businesses have simple insurance requirements so they look for a straightforward solution that they can action - fast! QBE ENTERPRISE Solutions offer you a range of packaged solutions to cover the risks that concern you most. Simplicity is the key to creating time and cost effective packages. Our underwriting specialists have used their expertise to pull together a range of covers into a straight forward package that saves you time and money - which is what QBE ENTERPRISE Solutions are all about. The range includes QBE OFFICE Cover and QBE RETAIL Cover.
Packaged Commercial Insurance Solutions
QBE FLEXIBLE Solutions
TMT A I L O R E D C O M M E R C I A L P A C K A G E S
QBE ENTERPRISE Solutions
TMS T A N D A R D I S E D C O M M E R C I A L P A C K A G E S
QBE CONTINUUM
TMC U S T O M I S E D I N S U R A N C E S O L U T I O N S
I M P O R TA N T N O T E
This brochure does not attempt to provide full details of every aspect of cover, nor all exclusions or limitations which may apply. For full details, please read our policy wordings which are available on request. Not all products are available in all markets.
I M P O R TA N T N O T E
This brochure does not attempt to provide full details of every aspect of cover, nor all exclusions or limitations which may apply. For full details, please read our policy wordings which are available on request. Not all products are available in all markets.
QBE ACTive Solutions
TMB U S I N E S S & P E R S O N A L L I A B I L I T Y I N S U R A N C E
Q B E U P W A R D S o l u t i o n s
PERSONAL & PROFESSIONAL LIABILITY INSURANCE
Professionals and consultants can be held liable by clients for their advice or services if something goes wrong. They may face severe financial loss and damage to reputation through drawn-out litigation. QBE CONFLICT Cover includes indemnity for liability as well as costs in the event of litigation. Directors, officers and trustees may be held personally liable for the shortcomings of the companies, associations or trusts they serve. These organisations may have no obligation or ability to indemnify them. QBE CRUCIAL Cover includes personal protection for directors, officers and trustees to help preserve their personal assets and reputations. The QBE UPWARD Solutions range includes these and other specialist covers.
QBE UPWARD Solutions
TMP E R S O N A L & P R O F E S S I O N A L L I A B I L I T Y I N S U R A N C E
Q B E A C T I V E S o l u t i o n s
B U S I N E S S & P E R S O N A L L I A B I L I T Y I N S U R A N C E
It can seem virtually impossible to keep up with constant changes in the legal environment, but decision-makers must actively manage their business liability exposures in order to succeed. As part of your risk management program, the QBE ACTive Solutions range of business liability insurance can help you cover a multiplicity of risks. The QBE ACTive Solutions range of business liability insurance includes broad-form liability covers for general or public liability, product liability and employer’s liability exposures (where applicable). These specialist insurance solutions can include cover for compensation awards and settlements. They can also cover the often crippling legal costs and expenses you could face when defending your company’s reputation.
QBE TRADE CREDIT Solutions
TMT R A D E C R E D I T I N S U R A N C E
Q B E T R A D E C r e d i t S o l u t i o n s
T R A D E C R E D I T I N S U R A N C E
Bad trade debt can result in significant financial risk to a company. And the fear of non-payment can inhibit a company’s growth by holding back sales in local and export markets. Tailored by specialists to suit your company, QBE TRADE Credit insurance can protect all or part of your sales ledger against non-payment and enhance your entire credit management system.
Q B E AT L A S S o l u t i o n s
C A R G O I N S U R A N C E
Whatever your cargo, where ever the destination, and however complex the transit arrangements, our experts can tailor specialist covers in the QBE ATLAS Solutions range to suit your needs. In the event of a claim, you can rely on a strong claims network and rapid claims management to help you recover your loss, get on with the job and protect your good name.
Q B E A Q U A S o l u t i o n s
M A R I N E H U L L I N S U R A N C E
Commercial vessels and pleasurecraft are subject to many risks that can make marine insurance a very complex area. It is reassuring to know that the QBE AQUA Solutions range of marine hull insurance provides specialist policies for recreational hull, commercial hull and marine builder’s risk.
Marine Insurance Solutions
QBE AQUA Solutions
TMH U L L I N S U R A N C E
QBE ATLAS Solutions
TMC A R G O I N S U R A N C E
QBE PROPEL Solutions
TMM A R I N E L I A B I L I T Y I N S U R A N C E
Q B E P R O P E L S o l u t i o n s
M A R I N E L I A B I L I T Y I N S U R A N C E
Companies in the maritime sector face a myriad of complex liability exposures. They need specialist insurance solutions to help propel their business forward. Drawing on wide expertise in the marine liability area, the QBE PROPEL Solutions range includes marine protection and indemnity insurance, marine professional negligence insurance, a marine liability package for the transit sector, plus a range of niche marine liability insurance policies tailored for vessel builders, owners or operators.
I M P O R TA N T N O T E
This brochure does not attempt to provide full details of every aspect of cover, nor all exclusions or limitations which may apply. For full details, please read our policy wordings which are available on request. Not all products are available in all markets.
QBE IMPACT Solutions
MOTOR INSURANCE
For many, a motor vehicle is an essential tool so vehicle damage can mean costly and significant disruption to your daily activities – which is why you need a prompt, professional claims service. QBE IMPACT Solutions offers a range of motor vehicle insurance options. Our comprehensive policies can include cover for accidents and damage to your own vehicle, or its theft, along with third party liability insurance. Compulsory in some markets, third party liability insurance helps reduce the financial impact of liability that you may incur from a motor vehicle incident.
QBE IMPACT Solutions
TMM O T O R I N S U R A N C E
Q B E S U R V I V A L S o l u t i o n s
C O M M E R C I A L P R O P E R T Y
& G E N E R A L A C C I D E N T I N S U R A N C E
Recent years have seen most businesses pared to the bone. Yet risks have increased. Even an apparently minor disruption to normal trading can have disastrous results. QBE SURVIVAL Solutions offers a range of commercial property covers to help ensure the survival and quick recovery of your business. The range includes material damage (fire & perils) or industrial special risks (industrial all risks) insurance. QBE PROSPERITY Cover is a property insurance package for the shop-house sector. The simplicity of this package makes it easier and more affordable for clients to secure specialist insurance for their valuable property.
QBE SURVIVAL Solutions
TMC O M M E R C I A L P R O P E R T Y & G E N E R A L A C C I D E N T I N S U R A N C E
Engineering, Motor, Commercial Property, General Accident Insurance Solutions
QBE MOMENTUM Solutions
TME N G I N E E R I N G & C O N S T R U C T I O N I N S U R A N C E
Q B E M O M E N T U M S o l u t i o n s
E N G I N E E R I N G & C O N S T R U C T I O N I N S U R A N C E
Builders, contractors and owners of various plant and machinery increasingly face complex risks. You must also work within very short time frames, and downtime is costly. You need specialist insurance cover backed by claims experts who will help maintain the momentum of your business. The QBE MOMENTUM Solutions range includes cover for contract works, machinery breakdown, boiler explosion, electronic equipment insurance and their associated loss of profits following an insured event.
I M P O R TA N T N O T E
This brochure does not attempt to provide full details of every aspect of cover, nor all exclusions or limitations which may apply. For full details, please read our policy wordings which are available on request. Not all products are available in all markets.
QBE LIFEstyle Solutions
TMP E R S O N A L A C C I D E N T & H E A L T H I N S U R A N C E
Q B E L I F E s t y l e S o l u t i o n s
P E R S O N A L A C C I D E N T & H E A LT H I N S U R A N C E
Financial worries are the last thing that you need if there is a serious illness or accident at home or in the workplace. If an accident is deemed to be your fault, you can be held liable and face the substantial burden of compensation and legal expenses. The QBE LIFEstyle Solutions range of personal accident and health insurance includes covers for individual and corporate clients. Options include cover for permanent and temporary disablement, lump sum payments for death following an accident and medical expenses for accident and illness.
Q B E S A L I E N T S o l u t i o n s
D O M E S T I C P R O P E R T Y
& G E N E R A L A C C I D E N T I N S U R A N C E
Preparing for the worst and hoping for the best is just a maxim. To be truly prepared you need to safeguard your family’s home and belongings with insurance solutions that offer maximum protection and flexibility. The QBE SALIENT Solutions range of domestic property insurance provides a choice, which includes QBE HOME Basic (a standard product that will help cover your building and/or contents) and QBE HOME Plus, which can further provide cover for your valuables, personal liability and domestic workers’ compensation exposures.
QBE COMPASS Solutions
TMT R A V E L I N S U R A N C E
Q B E C O M P A S S S o l u t i o n s
T R A V E L I N S U R A N C E
The hazards associated with overseas travel can be very expensive. Medical expenses can reach extraordinary levels and include getting you home or bringing a family member to your sick bed. Then there’s liability – if an accident was your fault, there could be crippling damages and legal expenses. Fortunately there’s the reassurance of QBE travel insurance with a range of specialist solutions for the corporate traveller, the holidaymaker, international student and expatriate.
Domestic Property, Injury, Illness & Travel Insurance Solutions
QBE SALIENT Solutions
TMD O M E S T I C P R O P E R T Y & G E N E R A L A C C I D E N T I N S U R A N C E
I M P O R TA N T N O T E
This brochure does not attempt to provide full details of every aspect of cover, nor all exclusions or limitations which may apply. For full details, please read our policy wordings which are available on request. Not all products are available in all markets.
Hong Kong
QBE Hongkong & Shanghai Insurance Limited – Joint Venture Company
QBE Hongkong & Shanghai Insurance Limited (QBE - HKSI) is a joint venture between the Bank of America (Asia) Limited and QBE Group. With a history dating back to 1920, when QBE established local representation, QBE - HKSI is one of the oldest insurance companies in Hong Kong. It is also one of the largest, consistently ranking in recent years among Hong Kong’s top ten general insurers.
Predominantly, QBE-HKSI services clients through its valued network of intermediaries that includes agents, brokers and banks ensuring our products are widely available to business and individual clients. QBE - HKSI caters for complex insurance needs with high-level expertise in conjunction with a range of flexible and tailored solutions, whilst also providing easy, speedy solutions when the need is more straightforward.
The team offers professional service in conventional business insurance products, complemented by an extensive range of specialist insurance covers. In addition, the company has a broad selection of personal insurance products, including various general accident & health covers as well as term life insurance for both corporate and individual customers.
Macau
QBE Insurance (International) Limited – Branch Office
QBE officially opened its Macau branch in July 1985, building the business to become one of Macau’s major general insurers. The QBE Macau team is well supported by an established network of committed intermediaries including several of Macau’s substantial producers and has built its reputation by developing solid, professional association with agents and brokers.
In Macau, QBE offers a broad range of solutions for the insurance needs of individuals and business, particularly small-to-medium enterprises. With the rapid and ongoing development of Macau’s infrastructure, QBE is also involved in providing coverage for some of the large business and construction ventures in the region.
Mainland China
QBE Insurance Group Limited – Representative Office
As part of QBE Group’s strategic growth plan, QBE opened a representative office at Guangzhou in The People’s Republic of China in 1998. This office provides a valuable presence in the principal city of Guangdong Province and enables QBE to develop business opportunities in China.
Indonesia
PT Asuransi QBE POOL Indonesia – Joint Venture Company
QBE Group first entered the Indonesia market in 1906, with agencies in port cities, and later established a branch office in Jakarta in 1913. Operations ceased during World War II, however the company re-established links with Indonesia in 1981 – in association with local insurer PT Pool Advista Indonesia.
In 1994, the two companies further formalised their solid relationship with the establishment of PT Asuransi QBE Pool Indonesia, a joint venture that operates to this day. QBE Pool quickly established itself as a leader among Indonesia’s joint-venture insurers and has branches located throughout the country, to support its primary distribution channels of agents and brokers.
The company is focused on providing specialist insurance solutions to business, professionals and families in Indonesia. It has developed many new products to meet the changing needs of Indonesia’s rapidly developing market, offering basic covers that are quick and easy to apply for, as well as the covers and expertise for more complicated insurance needs.
Philippines
QBE Insurance (Philippines) Incorporated – Joint Venture Company
QBE Insurance (Philippines) Inc. was formed in December 1999 following the acquisition of portfolio renewal rights from a local company.
The joint-venture company was formed in association with a major local organisation and commenced writing business in 2000. Today, the QBE Philippines team has a reputation for being a source of technical knowledge. The company is a key provider of specialist insurance solutions in the Philippines market, and these are made available to business and professional clients through selected brokers.
The team has particular expertise in marine, professional risks, liability and commercial property and packaged insurance.
I M P O R TA N T N O T E
QBE Asia Pacific is part of the QBE Pacific Asia Central Europe division and the worldwide QBE Insurance Group. The QBE Asia Pacific business group is comprised of three market networks – Asia, Pacific and New Zealand.
Malaysia
QBE Insurance (Malaysia) Berhad – Joint Venture Company
QBE Insurance Malaysia, a joint venture company, brings together the best of two Malaysian companies – QBE Insurance Malaysia and MBf Insurans – each with a proud history in the local market. QBE Group was first represented in Malaysia in 1905 and MBf Insurans history dates back to 1984. The two companies merged in April 2002.
The joint venture team has united under a new vision to take the business forward and embrace the changing market. Whilst the company is primarily focused on business clients – both corporate and small-to-medium enterprises (with particular emphasis on the specialist classes of insurance) – it also underwrites a variety of personal insurance covers for individuals.
In addition to its specialist technical expertise, the QBE Malaysia team takes prides in its local knowledge and service. The company has an extensive branch network that supports agents, brokers and clients throughout Malaysia.
Singapore
QBE Insurance (International) Limited – Branch Office
Having been represented in Singapore since 1889, QBE is the Republic’s oldest registered Australian company and the only locally operating Australian-owned general insurance company. For more than a century, QBE has built a foundation of trust, specialist expertise and professional service.
Intermediaries have always been a critical part of our business. We continue to strengthen our relationships with intermediaries who are committed to adding value to the specialist insurance solutions that QBE offers. QBE Insurance specialists develop leading-edge products that are client- focused and provide cover developed to deal with complex exposures (in the areas of liability, commercial property, marine cargo & hull, health, professional liability and trade credit) or simple straight-forward solutions that meet the needs of small business clients and homeowners.
Thailand
QBE Insurance (Thailand) Company Limited – Joint Venture Company
QBE Insurance (Thailand) Company Limited was established as a joint venture company in 1989 and has continued to expand steadily over the years with strong support from QBE Group, Australia.
The company has built an extensive branch network with offices in Bangkok and major regional centres. They service strong agency and broker relationships as well as providing direct assistance. This way, QBE Thailand ensures its products are widely available to clients looking for business, professional or personal insurance solutions.
In addition to its expertise in meeting the needs of the market with general insurance lines, our Thailand operation has developed specialist expertise in marine, professional indemnity, directors & officers’ liability and contract works insurance.
Vietnam
BIDV-QBE Insurance Company Limited – Joint Venture Company
As part of QBE Group’s plan for strategic growth it established a representative office in Hanoi in 1995. In 1999, QBE entered into a joint venture arrangement with one of Vietnam’s leading State-owned banks, the Bank for Investment and Development of Vietnam (BIDV).
The BIDV-QBE joint venture has broad distribution and respected technical expertise. In addition to meeting the needs of individual and commercial clients through the bank channel, the BIDV-QBE team leverages its technical expertise to provide a range of insurance solutions for business and professionals. The team works with brokers and agents to help clients to cover their more complex risk exposures – particularly in the areas of liability, marine, construction and property insurance, where technical expertise and capacities are paramount. With its head office in Hanoi, a branch office in Ho Chi Minh City and two representative offices in Da Nang and Hai Phong and a strategic agent network through BIDV branches spread throughout the cities and provinces of Vietnam, the company has achieved regional distribution of its products and services, supporting the economic development of the country.
I M P O R TA N T N O T E
QBE Asia Pacific is part of the QBE Pacific Asia Central Europe division and the worldwide QBE Insurance Group. The QBE Asia Pacific business group is comprised of three market networks – Asia, Pacific and New Zealand.
Fiji
QBE Insurance (Fiji) Limited – Subsidiary Company
Queensland Insurance established an agency presence in Suva in 1899, and a branch in 1906. In 1974, Queensland Insurance (Fiji) Limited was formed as a subsidiary of QBE. The company changed its name to QBE Insurance (Fiji) Limited in 2004.
Today we focus on providing business insurance solutions to the corporate sector. Our team has developed the expertise to deal with complex and emerging exposures and to become significantly more involved in professional indemnity, directors and officers’ liability, and marine cargo insurance. With over a century’s worth of local knowledge and expertise, we can work with intermediaries to provide specialist insurance solutions tailored to most needs. We remain one of the country’s most trusted insurers.
Papua New Guinea
QBE Insurance (PNG) Limited – Subsidiary Company
QBE entered the Papua New Guinea market in 1899 when the company began its local operations and traded as The North Queensland Insurance Company. Now known as QBE Insurance (PNG) Limited, the company has three offices – the principal office in the capital city of Port Moresby, the second in the regional centre of Lae, and the third in Kokopo.
As a result of acquisitions completed in 1998 and 2001, the company became the country’s leading general insurer and gained access to a pool of talented local staff. We now have a well respected management team that includes mostly PNG citizens. This has allowed us to better assess risks in the local market and develop flexible business insurance solutions. We have built expertise in specialist areas such as marine, property, liability and workers compensation.
Over the last few years, we have become significantly more involved in meeting the emerging needs of professionals and medium and large commercial entities that face highly complex and variable exposures in the professional risks areas. In addition we are developing a unique suite of personal lines insurance products. Our team is committed to providing a prompt and efficient service to our broker intermediaries and direct customers.
Solomon Islands
QBE Insurance (International) Limited – Branch Office
QBE commenced operations in the Solomon Islands in 1994 as a branch office, following a portfolio acquisition. We are the leading commercial and business insurer in the Solomon Islands and provide a wide product range with distribution via local insurance brokers. Our team of local professionals has an in-depth knowledge of the local environment and exposures, which allows them to develop tailored insurance solutions that help local businesses and individuals manage their risks.
We have built a reputation for quality claims management and are committed to continuously improving our service levels.
Vanuatu
QBE Insurance (Vanuatu) Limited – Subsidiary Company
QBE has been present in the Vanuatu market since the 1920’s, and opened a branch office in 1972. It developed into a locally incorporated company in 1987. QBE Insurance (Vanuatu) Limited is the country’s largest non-life insurer.
We have developed an extensive knowledge of the risks businesses face in Vanuatu, particularly in the areas of commercial property, liability and workers’ compensation. Customers choose us for our products which we specifically design to address their needs, and for our prompt and professional claims settlement.
We will continue to build on our long-term commitment to the local insurance market and work with intermediaries to tailor specialist insurance solutions that meet the needs of our business and domestic clients.
I M P O R TA N T N O T E
QBE Asia Pacific is part of the QBE Pacific Asia Central Europe division and the worldwide QBE Insurance Group. The QBE Asia Pacific business group is comprised of three market networks – Asia, Pacific and New Zealand.
French Polynesia
QBE Insurance (International) Limited – Branch Office
The QBE history of serving French Polynesia dates back to 1971, when QBE entered the market via an agency relationship. The business quickly developed and QBE established a branch office in French Polynesia in 1993. The team’s local knowledge and excellent service allowed QBE to earn a significant share in a very competitive market. We have become more involved in responding to the needs of a large spectrum of business clients ranging from small-to-medium enterprises to the corporate sector. A high level of autonomy allows us to offer flexible insurance solutions tailored to the needs of our clients, particularly in commercial property, general liability and engineering.
New Caledonia
QBE Insurance (International) Limited – Branch Office
QBE has been represented in New Caledonia since 1887, first through an agency and as a branch office since 1994. Our team has built a reputation for local knowledge, technical expertise, and claims settlement. The QBE New Caledonia team provides a full range of insurance policies, focusing on meeting the needs of both small-to-medium enterprises and large corporate companies and specialising in commercial property, householders’ property and motor risks.
We share our expertise with our valued network of brokers and work with them to provide tailored insurance solutions for the complex and variable exposures of commercial clients. Our branch office is also catering to the more straightforward needs of clients seeking easy and affordable solutions to cover their personal risks.
New Zealand
QBE Insurance (International) Limited – Branch Office
QBE has been providing insurance products to the New Zealand market since 1890.
QBE New Zealand is the leading business insurer offering a comprehensive range of quality products to cover businesses of all sizes from small business to large corporates.
Products include liability, property, marine, trade credit, contract works and accident and health. The high level of technical expertise available within the company and the capacity available within the group also ensures that insurance solutions can be developed for those clients with more complex needs.
QBE operates a branch network throughout the country, so that clients, wherever they are, enjoy local knowledge, highly responsive decision-making and easy access to specialists when required.
I M P O R TA N T N O T E
QBE Asia Pacific is part of the QBE Pacific Asia Central Europe division and the worldwide QBE Insurance Group. The QBE Asia Pacific business group is comprised of three market networks – Asia, Pacific and New Zealand.
Focus & Teamwork
The era of the specialist is upon us. The establishment and ongoing development of specialist product networks in the Asia Pacific region, demonstrates the commitment that QBE has to providing specialist expertise and leadership in products, service and security to our markets through local QBE teams. Product specialists are strategically located in operations throughout the Asia Pacific – meaning clients benefit from the valuable combination of local market knowledge and experience coupled with specialist expertise developed and enhanced through interaction with other specialists in the region and the world.
Regional teams at the hub of each network further enhance the offering with underwriting support, product development and market education initiatives, as well as assisting local teams to source additional capacities when the need arises.
Marine Risks Network
There is a critical need for marine specialists who understand their own countries and who can seamlessly work with the region’s other marine specialists to help clients manage ever more complex marine risks. Building on the marine insurance expertise historically accumulated by QBE in the region, the QBE Marine Risks Network has created additional capacity and a specialist knowledge bank.
The network offers marine liability, cargo and hull covers to clients in selected Asia Pacific markets. The team’s expertise in helping clients to navigate and mitigate highly complex and variable marine exposures is complemented by systems and processes that provide easy, speedy and highly affordable covers for the more basic risks.
Clients of the QBE Marine Risks Network have access to a wide range of claims handling services. Support includes experienced marine claims adjusters, the provision of security for claims and, in the protection and indemnity area, a network of specialised claims correspondents throughout the world.
Liability Risks Network
When it comes to liability claims, legal, regulatory and societal factors dictate the parameters and degree of accountability that an organisation or individual may face.
The local specialists of the QBE Liability Risks Network stay abreast of local market trends. They have the expertise to provide liability insurance solutions that are appropriate to their clients’ business and living environments.
The team offers a range of products that demonstrate underwriting integrity and customer focus. Core products within the business liability category include public liability, products liability and employers’ liability products, whilst the domestic liability range helps our clients to cover the liabilities they may face as individual property owners and employers of domestic staff.
Liability insurance cover has long been a strength of QBE in the Asia markets where our team is increasingly becoming known for its progressive stance and significant capacities.
Professional Risks Network
With the global nature of many Asia Pacific businesses, it is critical that business decision-makers have protection for actions brought in an increasingly litigious environment, Asia being no exception.
Professional risks insurance products are, by their very nature, quite technical and complex. So it helps that the QBE Professional Risks team concentrates solely on this area of insurance with a commitment to ongoing development of skills and expertise.
The professional liability product range includes professional indemnity insurance for negligence in the service or advice of professionals, medical malpractice insurance for medical practitioners, directors and officers’ management liability insurance for management exposures and related supporting coverage such as association liability insurance.
Each member of the QBE Professional Risks Network is an integral part of the local business as well as the regional team. The Network has market specialists in each of our operations throughout the region and access to further products and expertise from QBE businesses throughout the world when the need arises. For clients, that means a prompt and sophisticated response that draws on the expertise of highly trained professionals - both locally and internationally.
I M P O R TA N T N O T E
QBE Asia Pacific is part of the QBE Pacific Asia Central Europe division and the worldwide QBE Insurance Group. The QBE Asia Pacific business group is comprised of three market networks – Asia, Pacific and New Zealand.
Q B E I N S U R A N C E ( I N T E R N AT I O N A L ) L I M I T E D ( A B N 1 1 0 0 0 0 0 0 9 4 8 )
QBE Asia Pacific is part of the QBE Pacific Asia Central Europe division and the worldwide QBE Insurance Group. The QBE Asia Pacific business group is comprised of three market networks – Asia, Pacific and New Zealand.
Divisional head office: Level 7, 345 George Street, Sydney N.S.W. 2000, Australia Phone: +612 9375 4444 Fax: +612 9375 4070
www.qbe.com
FijiQBE Insurance (Fiji) Limited QBE Centre Victoria Parade GPO Box 101 Suva Tel: +679 331 5455 French Polynesia
QBE Insurance (International) Limited ABN 11 000 000 948
Immeuble Galliéni, Front de Mer PO Box 283 Papeete, Tahiti
Tel: +689 50 66 00
Hong Kong
QBE Hongkong & Shanghai Insurance Limited 6/F, DCH Commercial Centre 25 Westlands Road, Quarry Bay Tel: +852 2877 8488 Indonesia
PT Asuransi QBE Pool Indonesia MidPlaza 2, 23rd Floor Jalan Jenderal Sudirman Kav. 10-11Jakarta 10220, Indonesia
Tel: +62 (21) 572 3737
Macau
QBE Insurance (International) Limited ABN 11 000 000 948
No. 369-371, Avenida Da Praia Grande 9 andar “B”, Edificio Keng Ou, Macau
Tel: +853 323 909
Malaysia
QBE Insurance (Malaysia) Berhad
(161086-D Formerly known as QBE-MBF Insurans Berhad)
No. 638 Level 6, Block B1 Pusat Dagang Setia Jaya (Leisure Commerce Square) No. 9 Jalan PJS 8/9 46150 Petaling Jaya Selangor Darul Ehsan, Malaysia
Tel: +60 (3) 7861 8400
Mainland China
QBE Insurance Group Limited Guangzhou Representative Office Unit 1812, South Tower World Trade Centre
371-375 Huan Shi Dong Road Guangzhou 510095
Guangdong Province Tel: +86 (20) 8778 1286
New Caledonia
QBE Insurance (International) Limited ABN 11 000 000 948
5 Rue Anatole France, BP 449 98845 Noumea-Cedex, Noumea
Tel: +687 246 300
New Zealand
QBE Insurance (International) Limited ABN 11 000 000 948
Level 6, Quay Tower 29 Customs Street West Auckland
Tel: +64 (9) 366 9920
Papua New Guinea
QBE Insurance (PNG) Limited QBE Building, Musgrave Street PO Box 814
Port Moresby Tel: +675 321 2144
Philippines
QBE Insurance (Philippines) Inc. 16th floor, Equitable Bank Tower Building 8751 Paseo de Roxas
Makati City 1226 Tel: +63 (2) 840 4000
Singapore
QBE Insurance (International) Limited ABN 11 000 000 948
65 Chulia Street #36-01 OCBC Centre (West Lobby) Singapore 049513 Tel: +65 6224 6633
Solomon Islands
QBE Insurance (International) Limited ABN 11 000 000 948
1st floor, Centrepoint Building Mendana Avenue
PO Box 764 Honiara Tel: +677 237 14
Thailand
QBE Insurance (Thailand) Company Limited 161/1, 11th - 12th floor SG Tower Building Soi Mahatlekluang 3 Rajdamri Road Lumpinee, Pathumwan Bangkok 10330 Tel: +66 (2) 651 8780 Vanuatu
QBE Insurance (Vanuatu) Limited La Casa, D’Andrea Building Port Vila
PO Box 186 Tel: +678 (2) 22 99
Vietnam
BIDV-QBE Insurance Company Limited 7th floor, North Star Building
4 Da Tuong Street Hoan Kiem District Hanoi
Tel: +84 (4) 822 3738