Asterisk -based PBX Solutions

(1)

Asterisk

®

_-

_{based PBX Solutions}

Open Source Telephony Interfaces and Appliances

for Commercial Installations

(2)

Introduction to Xorcom

Award-winning, flexible and modular telephony interface solutions based on XPP™ technology (USB2)

3 families of IP-PBX (SOHO, SMB, Enterprise) USB-connected channel banks

Built-in reliability

TwinStar™, Rapid Recovery™, Live Rescue™

Produced free Xorcom Rapid Live CD Xorcom drivers: standard component

(4)

Distribution & OEM Channels

(5)

New Standard for Asterisk Connectivity

(6)

XPP: Unique Selling Points

High speed 480 Mbit/s USB2 connectivity

Supports very high densities

Typical uncompressed voice: 2,400 calls/USB

Full support for

fax and modems

Modular and scalable

Additional ports are ‘hot pluggable’

Simple integration of software

applications

(7)

Powerful Open

-

_-

Source Engine

_{Source Engine}

(8)

Asterisk

Worldwide body of avid developers

Robust and accepted platform

Jan ‘09 report from Eastern Mgmt Group

18% of N.A. installs based on open source

Most popular open-source telephony OS (85%)

Minimal $$ needed to start; higher flexibility

Open Source PBXs typically cost ~40% less than conventional telephone systems

(9)

Astribank

™

_™

Asterisk

®

_{USB Channel Bank – “Best of Show” in}

(10)

Astribank

Overview

_Overview

Direct USB connection to Asterisk server

Drivers are native in Asterisk

Auto detection of analog/digital ports

Peripheral device support (I/O ports)

All units are “TwinStar™-ready”

*

AstribankAstribank

(11)

Analog Capacity

Up to 32 FXS ports

*

Astribank Astribank USB

(12)

Up to 32 FXO ports

Up to 4 E1/T1 PRI/CAS ports

Up to 4 E1 R2 ports

Up to 8 BRI ports

*

PSTN

FXO + Digital Ports

Astribank

(13)

Modular Design

Flexible and scalable

Astribank

(14)

Mount Options

Wall Mount

(15)

XORCOM IP

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PBX PRODUCT LINES

(16)

Xorcom IP

-

_-

PBX Product Lines

_{PBX Product Lines}

XR1000 XR1000 –– up to 50 usersup to 50 users XR2000 XR2000 –– up to 300 usersup to 300 users XR3000 XR3000 –– up to 1000 usersup to 1000 users

(17)

IP

-

_-

PBX Features (partial list)

_{PBX Features (partial list)}

User-friendly Web Interface

Interface in Different Languages

Unlimited Extensions

CDR (Call Details Record)

TDM/SIP/IAX Trunks

Remote Extensions

Voicemail

Fax Support

Voicemail to Email

IVR Menu System

Ring Groups

Call Queues

Conference Rooms

Follow-Me

Time-Based Routing

Advanced Dialing Rules

Music On Hold

Paging and Intercom

Web Access to Voicemail

Admin Status Screen

Package Manager

(for easy updates)

Phone Provisioning Tool

Network Settings Tool

Echo Cancellation - OSLEC (Open Source Line Echo Cancellation)

(18)

Peripheral Device Support

Input ports

Up to 4 input ports

Possible usage

• Fire/burglar alarm integration • Intercom

Output Ports

Up to 2 output ports

Possible usage

• Opening electrical lock • Parking gate

(19)

XR1000 Series

(20)

XR1000: Overview

IP-PBX optimized for SOHO

Stand-alone Asterisk-based IP-PBX

Up to 16 ports (BRI, FXO and/or FXS)

Peripheral device support (I/O ports)

Up to 5 concurrent calls

Up to 50 users

Remote access

Built-in echo-cancellation

XR1000 XR1000

(21)

PSTN

XR1000

PSTN Connections & Extensions

Analog Up to 16 internal FXS ports Up to 16 internal FXO ports BRI

Up to 8 BRI ISDN ports Each port NT/TE

(22)

Mount Options

Wall Mount

(23)

XR2000 Series

(24)

XR2000: Overview

Leading-Edge IP-PBX for SMB

Stand-alone Asterisk-based IP-PBX

Up to 60 concurrent calls

Up to 300 users

Built-in echo-cancellation

Remote access

RAID1 option (dual HDD redundancy)

Peripheral device support (I/O ports)

Second high speed Ethernet port available

XR2000

(25)

PSTN

PSTN Connections

Analog

Up to 32 internal FXO ports (analog lines) Up to 4 additional

analog Astribank units (4 x 32) + 32 = 160

PRI/CAS

1 E1/T1 PRI/CAS port E1/T1 – programmable Each port NT/TE

configurable

R2

1 E1 R2 port NT

BRI

Up to 8 BRI ISDN ports Each port NT/TE

configurable

XR2000

(26)

Extensions

Analog

Up to 32 internal FXS ports (analog phones)

Up to 4 additional analog Astribank units

Max. total – 160 analog extensions

IP

Up to 300 SIP Up to 300 IAX

Total (mixed)

Up to 300 users XR2000 XR2000 LAN

(27)

XR2000 supports up to 160 analog extensions with add‐on Astribank

units

Supports Existing Infrastructure

Astribank Channel Banks

(up to 4)

XR2000

(28)

User Interface & Management

Elastix

trixbox CE

XR2000

(29)

XR3000 Series

Heavy Duty IP-PBX for Enterprise, Hotel and

Call Centers

(30)

XR3000: Overview

Stand-alone enterprise-grade Asterisk-based

IP-PBX

Up to 300 concurrent calls

Up to 1,000 users

Built-in echo-cancellation

Remote Access

RAID1 option (dual HDD redundancy)

Peripheral device support (I/O ports)

Second high speed Ethernet port available

XR3000

(31)

PSTN

PSTN Connections

Analog

Up to 32 internal FXO ports (analog lines) Up to 20 additional

analog Astribank units (20 x 32) + 32 = 672 BRI

2-8 BRI ISDN ports Each port NT/TE

configurable

PRI / CAS

Up to 4 E1/T1 PRI/CAS ports E1/T1 – programmable

Each port NT/TE configurable R2 Up to 4 E1 R2 ports NT XR3000 XR3000

(32)

Extensions

Analog

Up to 32 internal FXS ports (analog phones)

Up to 20 additional analog Astribank units

Max. Total – 672 analog extensions

IP

Up to 1,000 SIP Up to 1,000 IAX

Total (mixed)

Up to 1,000 users LAN XR3000 XR3000

(33)

XR3000 supports up to 672 analog extensions (with add‐on Astribank units)

High Density

XR3000

XR3000 USB HubsUSB Hubs

Astribank Channel Banks

(up to 20)

(34)

User Interface & Management

Elastix

trixbox CE

XR3000

(35)

SUPPORTED EXTRAS

(36)

Telecom Connector Option (TCO)

Optional factory installed add-on

Unites FXS ports into a single

telecom connector on the rear panel

Available for all Astribanks,

XR2000 and XR3000 units with ≥8 FXS ports

Does not disable front panel FXS ports; can be used in parallel

Excellent for maintenance; front panel LEDs are active when the Telco port is in use

(37)

Rapid PA

™

_™

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Public Address System

_{Public Address System}

Small stand-alone unit; activated by dialing port’s extension

2 RJ11 ports per Rapid PA

‘PBX’ port connects directly to Astribank FXS port ‘PA’ connection connects to PA ‘line in’ port

No power supply needed; uses Astribank FXS feed

PA device:

standard PC speaker with internal amplifier

industrial-strength amplifying system

(38)

RAID1 Support

Geometrically increases IP-PBX

hard-drive reliability

Suitable for XR2000 and XR3000

Two hard disks are supplied;

all blocks replicated/mirrored

If the active hard disk fails, the second

hard-disk automatically takes over and an alarm

e-mail is sent to the system administrator

(39)

PBX Disaster Recovery Made Simple

Never worry again about:

natural disasters

hardware failure

human error

Now you can create, save and

(40)

Rapid Recovery: Backup & Restore

Utility and storage space 2GB USB Disk-on-Key (DOK)

Supports XR1000, XR2000 and XR3000

Backs up entire PBX including user-defined options:

configuration files voice prompts

voice mail

Descriptive name for each backup

Single DOK for multiple system backups; Up to four* different system recoveries on single DOK

(41)

Live Rescue: Temporary Recovery

Bootable Disk-on-Key (DOK)

Runs Xorcom XR1000, XR2000 and XR3000 directly from USB port

Simple, safe and speedy disaster recovery:

human error disk crash

other disaster

Utilizes Xorcom Rapid Recovery™ backup

Temporary solution until maintenance can be scheduled

(42)

Rapid Tunneling Utility

Secure remote access to IP-PBX

Pre-installed on all IP-PBX models

Targeted, real-time support

End user determines when to connect/disconnect

No technical knowledge required of end user

In real time, Xorcom support specialist can:

troubleshoot

perform diagnostics

(43)

TWINSTAR

™

True Redundancy for Complete Asterisk PBX

“Best of Show” in On-Site Product Launch Category – IT Expo East 2009

(44)

High Availability Solution for Asterisk

Provides full redundancy for a complete PBX system, incl. telephony interfaces

Quick and automatic failover process

keeps downtime to an absolute minimum

Auto detection of server failure & switch to backup server

Firmware-based switching mechanism is not network-dependent

Solution components:

two Xorcom IP PBX units with identical configurations Xorcom Astribank channel bank(s) with dual USB ports

XPP Technology

(45)

Initial Setup: Identical Servers

Two Xorcom servers + dual-USB Astribank

PSTN PSTN USB USB Astribank (front panel) USB‐connected channel bank providing analog/digital telephony interfaces Xorcom server (backup) Xorcom server (primary) Analog Phones IP Phones LAN/WAN LAN/WAN

(46)

Standard Operation: Primary Active

Two Xorcom servers + dual-USB Astribank

IP Phones PSTN PSTN Astribank (rear panel) USB‐connected channel bank providing analog/digital telephony interfaces Xorcom server (backup) Xorcom server (primary) USB USB LAN/WAN LAN/WAN

(47)

IP Phones

Analog Phones

If the Primary Server Fails

…

_…

PSTN PSTN Astribank (rear panel) USB‐connected channel bank providing analog/digital telephony interfaces Xorcom server (backup) Xorcom server (primary) USB USB LAN/WAN LAN/WAN Server Failure

(48)

IP Phones

…

the Backup Server is Activated

_{the Backup Server is Activated}

PSTN PSTN Astribank (rear panel) USB‐connected channel bank providing analog/digital telephony interfaces Xorcom server (backup) Xorcom server (primary) USB USB LAN/WAN LAN/WAN Switch Changes to Backup Server Backup Server assumes Primary Server IP Address

(49)

TwinStar Demo by Ruth Bridger

(50)

Web Interfaces

(51)

Elastix Management Interface

(52)

Elastix Add Conference

(53)

Elastix Network Parameters

(54)

Elastix CRM Interface

(55)

trixbox Management Interface

PBX Settings

(56)

trixbox Management Interface

Admin Screen

(57)

trixbox Management Interface

CRM

(58)

Installing Astribank on Distributions

For Astribank FXS/FXO/PRI

install the fxload package for uploading of Astribank firmware

install the freepbx-module-zapauto package for automatic channels configuration

For Astribank BRI

same packages as above install BRIstuff

recompile Asterisk, Zaptel, and libpri from the source Full documentation on Xorcom Web site

(59)

VoIP Provider

(60)

VoIP Providers

’

_’

Challenges

_Challenges

Bridge between traditional telephony and

VoIP

Reduction in customer loyalty

Increased competition

(61)

Xorcom

’

_’

s Solution

_{s Solution}

Enabling VoIP

Offering bundled leading-edge IP-PBX

System architecture

Multi-site offering

Customer’s benefits

(62)

Enabling VoIP

Xorcom offers full telephony connectivity

FXS, FXO, PRI (E1/T1), E1 R2, BRI ISDN

Connecting customer to VoIP (SIP, IAX)

Encoding/Decoding

G711, G729, ulaw, alaw, GSM, Speex

Full support in SIP/IAX (soft) phones

(63)

Advanced features

Voice mail to email

Call recording

User settings from Web interface

Advanced call routing

Remote extensions

CDR

more…

Bundled Leading Edge IP

(64)

VoIP Service LAN Remote Extensions Soft-Phone

System Architecture

PSTN

(65)

Internet

Multi

-

_-

site Offering

_{site Offering}

Unified dial plan

Routing calls between branches

Cost reduction

(66)

Customer

’

_’

s Benefits

_{s Benefits}

Easy VoIP connectivity

No investment in infrastructure

Keeping existing phones

Reduced cost for multi-site

businesses

Advanced features

(67)

Provider

’

_’

s Benefits

_{s Benefits}

Increased customer loyalty

service bundled with IP-PBX

Additional revenue source

selling features

Added value

not just price wars

Attractive offering

(68)

OEM Offerings

(69)

3 Types of OEM/Branding Options

OEM Modules Option

Partner buys only the modules, supplying his own enclosure, power supply, etc.

Full OEM Option

Partner defines enclosure color + logo – using the same design as current Xorcom products

Branding Option

Enclosure colors are the same while Xorcom logo is replaced with partner’s logo

(70)

FXS

FXO

BRI PRI I/O

OEM Modules Option

Wide range of telephony modules

Major effort from OEMing company:

(71)

Full OEM Option

Minimum metal batch = 100 units

OEM has to buy a stock of 100 customized

enclosures

Xorcom stores stock

Metal price deducted when OEM product

supplied

(72)

Branding Option

New panels for all products feature recessed area where Xorcom logo used to be…

OEM partners and VARs can order Lexan labels with their logo and we will affix them…

1U + 2U (Astribanks & IP-PBX)

Qualifying companies:

Those that add value to the

product via their own Asterisk distribution or via special embedded software in the unit

(73)

CASE STUDIES & TESTIMONIALS

(74)

Het Maatman Foundation

Chain of special education facilities in Holland

Customer requirements:

Hybrid VoIP PBX

Use of existing legacy phones incl. text phones IVR (digital receptionist)

Time Conditions

Call Group Limitations

Ring Groups and Queues

Music on Hold

Personal Voicemail

Solution: Astribank channel banks connected to Asterisk server, PSTN (BRI ISDN) and analog phones

(75)

PSTN

IP Phones

IP Phones Analog Phones (x80)Analog Phones (x80)

USB USB BRI ISDN BRI ISDN WAN WAN

Het

(76)

Int’l company providing automated optical inspection systems for semiconductors and printed circuit boards (PCB)

Ten worldwide branch offices

Communication costs reached $KK each month

Customer requirements:

Reduce communication costs without changing personnel habits (previous attempts – calling cards / Boomerang – failed)

Solution:

Xorcom IP-PBX attached to existing proprietary PBX via PRI in main office

Xorcom IP-PBX systems in other large branches

(77)

PSTN PSTN PRI PRI Cell Phone Cell Phone PRI PRI Analog Phones (x300) Analog Phones (x300) Coral III Coral III XR3059 XR3059 IP Phones (x8) IP Phones (x8) Laptop Laptop Computer Computer IP Phones (x15) IP Phones (x15) XR2050 XR2050 Belgium Belgium XR2050 XR2050 Hong Kong Hong Kong IP Phones (x2) IP Phones (x2) China CZ China CZ XR2050 XR2050 Israel Israel Analog Phones (x24) Analog Phones (x24) MPLS MPLS WAN WAN

(78)

Testimonials

“This is our first install with Xorcom FXS analog modules, and we have to say they work a lot easier than the 'other' FXS/FXO PCI cards of your competitors.” – Casper Kamp, CEO - Checkmarq

“Xorcom provides hardware interfaces in the Astribank USB channel banks. This is genius…” – Michael Graves, VoIP blogger

“We chose the Xorcom IP-PBX as our voice platform for the EPICAcce because it includes a complete voice solution that integrates

seamlessly with legacy and VoIP PBX environments.” – Shlomo Shur,

CEO - EasyRun

"...To get around this problem of having to use expensive T1 cards that are tied to a single server, Xorcom shuns T1 cards and uses good old USB 2.0 for its interface to the PC..." – George Ou – ZDNet

“I've found Xorcom support to be extremely responsive when needed.” – Kenn10 – PBX in a Flash Forum

(79)

KEY SALES & SUPPORT BENEFITS

(80)

Sales Benefits of

Xorcom

_Xorcom

Platform

_Platform

Simple, pre-configured: works ‘out of the box’ to save time and money

Small, professional, industry standard 19” 1U/2U

High density:

Up to 32 analog, 120 digital or 144 combined ports (per chassis) Full telephony connectivity:

Asterisk -based PBX Solutions

Asterisk

Asterisk

®

®

-

-

based PBX Solutions

based PBX Solutions

Open Source Telephony Interfaces and Appliances

for Commercial Installations

Contents

Contents

Introduction to Xorcom

Introduction to Xorcom

Distribution & OEM Channels

New Standard for Asterisk Connectivity

XPP: Unique Selling Points

XPP: Unique Selling Points



High speed 480 Mbit/s USB2 connectivity



Supports very high densities



Full support for

fax and modems



Modular and scalable



Additional ports are ‘hot pluggable’



Simple integration of software

applications

Powerful Open

Powerful Open

-

-

Source Engine

Source Engine

Asterisk

Asterisk



Worldwide body of avid developers



Robust and accepted platform



Jan ‘09 report from Eastern Mgmt Group



Minimal $$ needed to start; higher flexibility

Astribank

Astribank

™

™

Asterisk

USB Channel Bank – “Best of Show” in

Astribank

Astribank

Overview

Overview



Direct USB connection to Asterisk server



Drivers are native in Asterisk



Peripheral device support (I/O ports)



All units are “TwinStar™-ready”

*

Analog Capacity

Analog Capacity



Up to 32 FXS ports

*



Up to 32 FXO ports



Up to 4 E1/T1 PRI/CAS ports



Up to 4 E1 R2 ports



_-

_-

_{based PBX Solutions}

_{based PBX Solutions}

_-

_{Source Engine}

_™

_{USB Channel Bank – “Best of Show” in}

_Overview

_-

_{PBX Product Lines}

_-

_{PBX Features (partial list)}