Reference Guide Standard Users 02/01/2019 Issue #2.1

16 

Full text

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02/01/2019

Standard Users

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For op�mal success, use this reference guide while

interac�ng with the

SensoScien�fic Cloud Portal.

Cloud Portal Login

Change Password

Monitor Nodes

Audit Nodes

Confirm Alarms

Ba�ery Status

Reset Min/Max

Reports

Audit Reports

Calibra�on Status

RMA Labels

Training Videos

Submit a Ticket

Contact Us

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TABLE OF CONTENTS

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Please contact the your facility’s

System or Group Administrator to

provide login creden�als and

assistance. Keep in mind, Passwords

and Usernames are

case-sensi�ve.

Log in to the

SensoScien�fic Cloud

by going to

cloud.sensoscien�fic.com

Ini�al Login

Use the SensoScentific Cloud Portal to view data logger records.

(4)

You are about to change password for user : demo

Old Password :

New Password :

Confirm New Password :

Change Password

Change Password

Change Password

Group

Se�ngs

No�fica�on

Company

Nodes

User

New User

Configure

Add/Remove

ALARM MONITORING REPORT

CONFIGURATION

CALIBRATION HELP

1

2

3

4

Select the

“CONFIGURATION” tab in the main menu.

1

Select the

“User” tab in the submenu.

2

The submenu will reveal new op�ons. Select the

“Change Password” tab.

3

Fill out the fields and click the

“Change Password” bu�on.

4

Create new passwords.

(5)

Lab 2 81473 Laboratory 90 (˚F) -40 (˚F) 30 (Mins) 21.1 (˚F) 24 Hrs 4/9/2019 2:42:36 PM In Range Connected No Alarms Ac�ve Cafe 28329 NapaCafe 8 (˚C) 2 (˚C) 0 (Mins) 5.2 (˚C) 24 Hrs 4/9/2019 3:17:57 PM In Range Connected No Alarms Ac�ve Visitor 86032 45 (˚F) 35 (˚F) 15 (Mins) 42.5 (˚F) 24 Hrs 4/9/2019 2:15:46 PM In Range Disconnected No Alarms Ac�ve Vaccine 86027 Laboratory 30 (˚C) 10 (˚C) 90 (Mins) 28 (˚C) 24 Hrs 4/9/2019 2:12:44 PM Out of Range Disconnected No Alarms Ac�ve Lab Ambient 81473 Laboratory 90 (˚F) -40 (˚F) 30 (Mins) 21.1 (˚F) 24 Hrs 4/9/2019 3:07:11 PM In Range Connected No Alarms Ac�ve Cafe 28329 NapaCafe 8 (˚C) 2 (˚C) 0 (Mins) 6 (˚C) 24 Hrs 4/9/2019 3:44:42 PM In Range Connected No Alarms Ac�ve 9884E3DD 1246 OR 85 (%RH) 30 (%RH) 60 (Mins) 60 (%RH) 24 Hrs 4/9/2019 2:21:28 PM In Range Connected No Alarms Ac�ve Walk In 86030 FoodService 46 (˚F) 36 (˚F) 30 (Mins) 30 (˚F) 24 Hrs 4/9/2019 2:17:55 PM In Range Connected No Alarms Ac�ve Temp 2 1247 Dietary 90 (˚F) -40 (˚F) 30 (Mins) 21.1 (˚F) 24 Hrs 4/9/2019 2:44:52 PM In Range Connected No Alarms Ac�ve Temp 1 1245 Dietary 70 (%RH) 20 (%RH) 1 (Mins) 72 (%RH) 24 Hrs 4/9/2019 3:21:33 PM Out of Range Connected Alarmed Suspended

OR 11543 Pharmacy 8 (˚C) 2 (˚C) 0 (Mins) 7.6 (˚C) 24 Hrs 4/9/2019 3:15:52 PM In Range Disconnected Alarmed Suspended C8FD197B_T 81296 Room 5 90 (%RH) -40 (%RH) 15 (Mins) 30 (%RH) 24 Hrs 4/9/2019 2:33:25 PM In Range Disconnected Alarmed Ac�ve 99984E3DD 89949 Dietary 90 (˚C) -40 (˚C) 30 (Mins) 83.7 (˚C) 24 Hrs 4/9/2019 2:42:36 PM In Range Connected Alarmed Ac�ve Lab Light 28329 Laboratory N/A N/A 60 (Mins) No Light 24 Hrs 4/9/2019 2:23:42 PM Out of Range Connected Alarmed Ac�ve Node Name Node ID Loca�on Alarm High Alarm Low Alarm Delay Value Graph Last Updated Value Status Connec�vity Status Alarm Status No�fica�on Status

GREEN: All Values In Range

YELLOW: No Alarms - Value Out of Range, Not Yet Alarmed

RED: Unconfirmed Alarms Exist - A�en�on Required!

PINK: Suspended Alarm

Current Status

Current Status

Ba�ery Status

Reset Min/Max

ALARM

MONITORING

REPORT CONFIGURATION CALIBRATION HELP

1

2

3

Select the

“MONITORING” tab in the main menu.

1

You will be automa�cally redirected to the

“Current Status” page.

2

Each node will change color based on its

current status.

3

View assigned nodes and check their current status.

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9984E3D_T 28328 NapaCafe 13.3 (˚C) 12 (˚C) 0 (Mins) 22.1 (˚C) 24 Hrs 4/9/2019 2:22:56 PM Out of Range Disconnected No Alarms Ac�ve Visitor 2 28327 Corporate 90 (˚F) -40 (˚F) 30 (Mins) 21.1 (˚F) 24 Hrs 4/9/2019 3:07:11 PM In Range Connected No Alarms Ac�ve Visitor 1 17931 Corporate 8 (˚C) 2 (˚C) 15 (Mins) 6 (˚C) 24 Hrs 4/9/2019 3:44:42 PM In Range Connected No Alarms Ac�ve Lab 2 11544 Laboratory 90 (˚F) -40 (˚F) 30 (Mins) 21.1 (˚F) 24 Hrs 4/9/2019 2:42:36 PM In Range Connected No Alarms Ac�ve PH Humid 11543 NapaCafe 8 (˚C) 2 (˚C) 30 (Mins) 5.2 (˚C) 24 Hrs 4/9/2019 3:17:57 PM In Range Connected No Alarms Ac�ve Visitor 1248 45 (˚F) 35 (˚F) 15 (Mins) 42.5 (˚F) 24 Hrs 4/9/2019 2:15:46 PM In Range Disconnected No Alarms Ac�ve Vaccine 1246 Laboratory 30 (˚C) 10 (˚C) 90 (Mins) 28 (˚C) 24 Hrs 4/9/2019 2:12:44 PM In Range Disconnected No Alarms Ac�ve Lab Ambient 89949 Laboratory 90 (˚F) -40 (˚F) 30 (Mins) 21.1 (˚F) 24 Hrs 4/9/2019 3:07:11 PM In Range Connected No Alarms Ac�ve Cafe 86030 NapaCafe 8 (˚C) 2 (˚C) 0 (Mins) 6 (˚C) 24 Hrs 4/9/2019 3:44:42 PM In Range Connected No Alarms Ac�ve 9884E3DD 86029 OR 85 (%RH) 30 (%RH) 60 (Mins) 60 (%RH) 24 Hrs 4/9/2019 2:21:28 PM In Range Connected No Alarms Ac�ve Walk In 46422 FoodService 46 (˚F) 36 (˚F) 30 (Mins) 30 (˚F) 24 Hrs 4/9/2019 2:17:55 PM In Range Connected No Alarms Ac�ve Temp 2 86025 Dietary 90 (˚F) -40 (˚F) 30 (Mins) 21.1 (˚F) 24 Hrs 4/9/2019 2:44:52 PM In Range Connected No Alarms Ac�ve Temp 1 1247 Dietary 70 (%RH) 20 (%RH) 1 (Mins) 72 (%RH) 24 Hrs 4/9/2019 3:21:33 PM Out of Range Connected Alarmed Suspended

OR 11545 Pharmacy 8 (˚C) 2 (˚C) 0 (Mins) 7.6 (˚C) 24 Hrs 4/9/2019 3:15:52 PM In Range Disconnected Alarmed Suspended C8FD197B_T 1245 Room 5 90 (%RH) -40 (%RH) 15 (Mins) 30 (%RH) 24 Hrs 4/9/2019 2:33:25 PM In Range Disconnected Alarmed Ac�ve

99984E3DD 1249 Dietary 90 (˚C) -40 (˚C) 30 (Mins) 83.7 (˚C) 24 Hrs 4/9/2019 2:42:36 PM In Range Connected Alarmed Ac�ve Lab Light 28329 Laboratory N/A N/A 60 (Mins) No Light 24 Hrs 4/9/2019 2:23:42 PM Out of Range Connected Alarmed Ac�ve Node Name Node ID Loca�on Alarm High Alarm Low Alarm Delay Value Graph Last Updated Value Status Connec�vity Status Alarm Status No�fica�on Status 4

4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

Audit Node

Current Status

Current Status

Ba�ery Status

Reset Min/Max

ALARM

MONITORING

REPORT CONFIGURATION CALIBRATION HELP

1

2

3

Select the

“MONITORING” tab in the main menu.

1

Mark the checkbox in the rightmost column of the node(s) you want to audit.

2

Click the

“Audit Node” bu�on at the bo�om of the page.

3

Confirm that you have viewed a node’s current status.

(7)

If the equipment is

not working properly,

you have the op�on

to

suspend the node.

This will stop alarm

no�fica�ons for the

designated dura�on.

Detail Descrip�on (op�onal)

Correc�ve Ac�on (Max 500 characters)

Is the equipment working properly? Yes

No

Confirm

Root Cause:

Other

Lab Light

28329

Light Sensor

4/8/2019 7:05:51 PM

Data Alarm

Node Name

Node ID

Node Type

Alarm Date

Alarm Type

Diagnose Alarm

Diagnose Alarm

ALARM

MONITORING REPORT CONFIGURATION CALIBRATION HELP

1

4

Select the

“MONITORING” tab in the main menu.

1

Click the

“Alarmed” bu�on of the desired node. (Not Displayed)

2

Click the

“Take Ac�on” bu�on to confirm the alarm. (Not Displayed)

3

Fill out the fields and click the

“Confirm” bu�on.

4

Document the cause of alarms.

(8)

Visitor Center 11544 NapaCafe Temperature High 6/26/2018 12:51:08 PM No Alarms N/A Vaccine Sensor 28329 Corporate Office Temperature High 4/19/2019 11:34:28 AM No Alarms Internal Ba�ery Pharmacy Fridge 85236 Pharmacy Temperature High 4/19/2019 11:38:48 AM No Alarms External Power C8FD197B22EF_T 81296 Laboratory Light Low 6/26/2018 12:51:08 PM No Alarms N/A Cafe Refrigerator 46423 NapaCafe Temperature High 4/19/2019 11:34:28 AM No Alarms Internal Ba�ery

Walk In Fridge 2 17931 Food Service Temperature High 4/19/2019 11:38:48 AM No Alarms External Power Specimen Fridge 11543 Laboratory Humidity Normal 6/26/2018 12:51:08 PM No Alarms N/A

Pharmacy Main 1247 Pharmacy Temperature Normal 4/19/2019 11:34:28 AM No Alarms Internal Ba�ery Blood Bank 1245 Blood Bank Temperature High 4/19/2019 11:38:48 AM No Alarms External Power Walk In Freezer 86025 Food Service Temperature High 6/26/2018 12:51:08 PM No Alarms N/A

OR Pharmacy 46422 Pharmacy Humidity High 4/19/2019 11:34:28 AM No Alarms Internal Ba�ery Lab Ambient 28327 Laboratory Temperature High 4/19/2019 11:38:48 AM No Alarms External Power Node Name Node ID Loca�on Node Type Status Message Last Updated Alarm Status Power Source

RED: Low Ba�ery - Order Ba�eries

YELLOW: Normal Ba�ery - Extra Ba�eries Recommended

GREEN: High Ba�ery - No Ac�on Needed

Ba�ery Status

Current Status

Ba�ery Status

Reset Min/Max

ALARM

MONITORING

REPORT CONFIGURATION CALIBRATION HELP

1

2

3

Check the battery status of your assigned nodes.

BATTERY STATUS

Select the

“MONITORING” tab in the main menu.

1

Select the

“Ba�ery Status” tab in the submenu.

2

Each node will change color based on its

ba�ery status.

(9)

Walk In Freezer 46422 1.03 Food Service 9984E3DD11E9 Temperature N/A Visitor Center 28329 1.03 Corporate 9984E3D826D5 Temperature N/A Pa�o Temp 2 28328 1.03 NapaCafe 000666226528 Humidity N/A Pa�o Temp 1 28327 1.03 NapaCafe 508CB14A7739 Humidity N/A OR Pharmacy 17931 N/A Pharmacy E8EB110E0EF3 Temperature N/A Pharmacy 1 11545 N/A Pharmacy 9984E3DD0C04 Temperature N/A

4

C8FD197B22EF 11544 N/A C8FD197B22EF Light Sensor N/A

4

Pharmacy Main 11543 N/A Pharmacy 00066621047F Temperature N/A

4

Blood Bank 1249 N/A Blood Bank 0006662109EE Temperature N/A

4

Ambient 1248 N/A Laboratory 00066620728B Temperature N/A

4

5

15

9884E3DD0C04 1247 N/A Laboratory 000666203DE7 Temperature Yes

4

5

15

Pharmacy 0EF3 1246 1.03 Pharmacy 0006662033B9 Humidity Yes

4

5

15

Vaccine 9694 1245 1.01 Corporate 0006662A1AA8 Temperature Yes

Name

Node ID

Firmware

Loca�on

MAC

Node Type

Reset

Is Vaccine Node

Sample Rate

Reset Min/Max

Current Status

Ba�ery Status

Reset Min/Max

ALARM

MONITORING

REPORT CONFIGURATION CALIBRATION HELP

1

2

3

4

Select the

“MONITORING” tab in the main menu.

1

Select the

“Reset Min/Max” tab in the submenu.

2

Mark the checkboxes of the nodes you want to reset.

3

Click the toggle to change the node’s sample rate.

4

Reset the node’s min/max and change sample rates.

(10)

Select Start Date

Select End Date

Select Node

All Nodes

Show Report

Reports

Two Point

Mean Kine�c

Audit Node

Admin Audit

Audit User

Connec�on

Low Ba�ery

Detail Graph

Graph Report

Daily Report

Weekly Report

Advanced Report

Correc�ve Ac�on

Performance

ALARM MONITORING

REPORT

CONFIGURATION CALIBRATION HELP

1

2

3

Select the

“REPORT” tab in the main menu.

1

Select the

report you want to generate in the submenu.

2

Specify the parameters and click the

“Show Report” bu�on.

3

Generate reports.

(11)

Graph Report

Company Name:

Company Address:

Node Selected:

Start Date:

SensoScien�fic

685 COCHRAN ST STE. #200, Simi Valley, California, 93065

Pharmacy Ambient

02/01/2019 12:03

End Date:

05/01/2019 12:03

1

of 1

Export to the selected format

Export

4

Reports

Two Point

Mean Kine�c

Audit Node

Admin Audit

Audit User

Connec�on

Low Ba�ery

Detail Graph

Graph Report

Daily Report

Weekly Report

Advanced Report

Correc�ve Ac�on

Performance

ALARM MONITORING

REPORT

CONFIGURATION CALIBRATION HELP

System admins must enable

Admin Audit Report in the

Global Se�ngs for the Audit Report icon to appear.

1

2

3

Select the

“REPORT” tab in the main menu.

1

Generate the

report of choice from the submenu.

2

Click the

“Audit Report” icon in the report’s header.

3

Fill out the fields and click the

“Confirm” bu�on. (Not Displayed)

4

Confirm that you have viewed a report.

(12)

SRI2861 Std probe 41655 7/6/2018 7/6/2019 STANDARD Annual Recurring View Cer�ficate Lab 1 2280 Ward Ave. SHT1-7834 Ambient 47765 6/192018 6/19/2019 STANDARD Annual Recurring View Cer�ficate 2280 Ward Ave. SRS57427 Std probe 46725 6/19/2018 6/19/2019 A2LA Annual Recurring View Cer�ficate 2280 Ward Ave. SRS57225 Std probe 46483 6/19/2019 6/19/2019 STANDARD Annual Recurring View Cer�ficate 1248 2280 Ward Ave. SRU2705 Ultra Low 41923 4/21/2018 4/21/2019 STANDARD Annual Recurring View Cer�ficate 1245 2280 Ward Ave. Gauge Serial # Probe Type Cer�ficate # Calib. Date Calib. Due Date Calib. Type Calib. Dura�on Occurence View Cer�ficate Calib. Alarm Enabled Notes Shipping Address

4

4

4

4

4

Sort By

Calibra�on Due Date

RED: Calibra�on Past Due

YELLOW: Calibra�on Almost Due

Print Cer�ficates

Calibra�on Status

Calibra�on Status

Calibra�on History

ALARM MONITORING REPORT CONFIGURATION

CALIBRATION

HELP

1

2

3

Select the

“CALIBRATION” tab in the main menu.

1

Select the

“Calibra�on Status” tab in the submenu to view ac�ve cer�ficates.

2

Select the

“Calibra�on History” tab in the submenu to view inac�ve

cer�ficates.

3

View active and inactive calibration certificates.

(13)

RMA Labels are

automa�cally uploaded by the

SensoScien�fic Technical Support Team.

2153 0000 5/6/2019

ID

RMA Number

SO Number

Date Uploaded

View RMA Label

View RMA Label

RMA Labels

Submit a Ticket

Ticket Status

Training Videos

User Guide

Configura�on

RMA Labels

Contact Us

ALARM MONITORING REPORT CONFIGURATION CALIBRATION

HELP

1

2

3

Print RMA Labels to send SensoScientific expired probes and returned items.

RMA LABELS

Select the

“HELP” tab in the main menu.

1

Select the

“RMA Labels” tab in the submenu.

2

Click the

“View RMA Label” bu�on to view and print.

3

Place RMA Label on box and drop it off at your nearest FedEx. (Not Displayed)

(14)

Training Video Topics

• Se�ng Up Your Device

• Ge�ng to Know Your Device

• Monitoring & Confirming Alarms

• Reports

• Calibra�on Cer�ficates & Submi�ng Tickets

• Admin Training: Configure Nodes

• Admin Training: Create New Users & Groups

• Admin Training: Set Global Alarms & Schedule Users

Training Videos

Submit a Ticket

Ticket Status

Training Videos

User Guide

Configura�on

RMA Labels

Contact Us

ALARM MONITORING REPORT CONFIGURATION CALIBRATION

HELP

1

2

Watch training videos to learn device and cloud features.

TRAINING VIDEOS

Select the

“HELP” tab in the main menu.

1

Select the

“Training Videos” tab in the submenu.

(15)

Name* Callback Number* Email* Select Node* Issue Descrip�on (5000 Characters) Choose File Mulp�ple Nodes Node disconnected No file chosen

Submit

Please allow 24 hours for the Technical

Support Team to respond to your �cket.

Submit a Ticket

Submit a Ticket

Ticket Status

Training Videos

User Guide

Configura�on

RMA Labels

Contact Us

ALARM MONITORING REPORT CONFIGURATION CALIBRATION

HELP

1

2

3

4

Select the

“HELP” tab in the main menu.

1

Select the

“Submit a Ticket” tab in the submenu.

2

Fill out the fields and click the

“Submit” bu�on.

3

To view submi�ed �ckets, select the

“Ticket Status” tab in the submenu.

Click the �cket of choice to

view responses and add comments.

4

Contact the SensoScientific Technical Support Team for questions and troubleshooting.

(16)

Technical Support

Priority Support: Submit a Ticket

Phone: (800) 279-3101, Op�on 4 │ Please Submit a Ticket first

Email: support@sensoscien�fic.com

Resources: Training Videos, User Guides

• Password and Login

• Disconnected Nodes

• Technical Issues & Questions

• Device Setup

Contact for:

Customer Service

Phone: (800) 279-3101, Op�on 2

Email:

customerservice@sensoscien�fic.com

• Speak to a Representative

• Product Installation

• General Information

• Order Status

Contact for:

CONTACT US

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