Taking Control of your System and Planning Your Future: Real Time Monitoring

Advances in GIS Technology

November 11, 2015

Taking Control of your System and

Planning Your Future: Real Time

Topics

 Real-Time Monitoring  Capabilities

How do we improve uptime,

increase performance, and ensure stability

of our

Provide Answers to Questions:

 Understand the current state of your system

 How much is my map being used?  How are people using my maps?  How well is my map performing?  How well is my system performing?

 Identifying red flags

 Is there a particularly costly layer or map service?  Did many alarms fire at any particular time?

 Was system uptime unacceptably low at any time?

 Recognizing trends

 Is there an upward or downward trend in the map usage?  Is there a change in map usage patterns?

New Technologies

New Market Requirements

 ArcGIS Online

 Portal for ArcGIS

“How do I keep track of who is creating what and ensure authoritative data remains accessible and visible?”

“How can I monitor and alarm on abnormal credit usage in ArcGIS Online?”

Esri Options

 ArcGIS for Server Statistics (introduced in 10.3)

 Activity Dashboard for ArcGIS

 Was available on Marketplace for ArcGIS Online and Portal, now built-in

ArcGIS Server Statistics

 Total requests:

 Average response time:  Maximum response time:  Timeouts:

Esri System Monitoring Tool

 Implemented by Esri Professional Services  Provides one-time troubleshooting and

Providing insight into your GIS Infrastructure

 Collect  Routine probing and real-time usage logging

 Monitor  Is this map service responding? How quickly?

 Alarm  No response 3x | Response time > 3000ms

 Act  Notification by SMS message or e-mail

 Report  Show map service uptime and response times over the past 30 days

Collector Types

Probe Collector Log File Collector

Interaction Collector Info Collector

Probe Collectors

 Is a map service available?

 How long does a request/response take?  Average availability (e.g., 90%)

 What is the peak time of the day for concurrent usage of my application?  What is an ideal time to schedule

 Image generation breakdown  Query response times

 Map tile requests

 Layer rendering time etc…

 Who is using my applications?

 How long is the average session?

 What devices/browsers are being used?  What are the 3 most popular tools?

Info Collector

 What sites and viewers are in the Geocortex Essentials instances on this server?

 What are the services published in this ArcGIS Server catalog?

TM

Three Main Areas:

Status Trends

Status

“Right Now”

 Current CPU % in use on each server

 Which of my web maps in my portal are currently broken?

 Last time each Geocortex Essentials site was accessed

 How many users are currently using this application?

Trends

“Past”

Over the currently selected reporting period:  What is the uptime/downtime of this server?  Who is my most active user on

this application?

 How many requests did this Geocortex Essentials

site receive?

 What is the average response time for a query on this ArcGIS Server service?

Dashboard

“All in One Place”

Enhanced to provide significant improvements:

 Customize to contain only the most important reports  Build multiple dashboards for different purposes (daily

reports, monthly summaries, production system statuses, etc.)

 Schedule and print reports directly from custom dashboards

 What is happening on this server?

 Which users are using this application?  What are the dependencies maintained

by this site?

 How much traffic am I getting on this map service?

GIS Object Navigation

Types of Alarms

 ArcGIS Online Minimum Credits Alarm

…the number of credits remaining for the ArcGIS Online organization is below the specified value

 ArcGIS Online User Inactive Alarm

...a user has not logged into ArcGIS Online for the specified number of days

 ArcGIS Portal Storage Remaining Alarm

...the percentage of remaining space on the Portal instance is less than the specified value.

Types of Alarms

 HTTP Content Alarm

...the web response from a given website URL matches a regex (regular expression) value.

 HTTP Response Alarm

...the status code for a web request is 300 or higher.

...the response time for performing a web request exceeds the specified number of milliseconds.

 Ping Response Alarm

...the response time for performing a ping exceeds the specified number of milliseconds.

 Windows Performance Alarm

...the Windows Performance metric value is either below the specified minimum or above the specified maximum.

Types of Notification

 None: No alarm is sent but the alarm is listed in the Reporting Application.

 Email: Sends an email message based on a

specified email template to a specified recipient using a specified SMTP server. You can send

alarm messages to multiple emails.

 SMS: Sends a text message to a phone using a Twilio account. You can send alarm messages to multiple phone numbers using the same Twilio account.

1. Summary, Status & Trends Tabs 2. Date Picker 3. Dashboard 4. Navigation 5. Legend/Filter 6. Content Area

Types of

Reports

Over 150 Interactive Reports

5 Server reports

10 Portal for ArcGIS reports 10 ArcGIS Online reports 5 ArcGIS Server reports

15 Geocortex Essentials reports 4 Application reports

3 Website reports

TRENDS

10 Server reports

8 Portal for ArcGIS reports 11 ArcGIS Online reports 23 ArcGIS Server reports

19 Geocortex Essentials reports 25 Application reports

Using Reports

 Sorting & Filtering  Exporting (CSV)  Paging

Dashboards

 Create dashboards for different purposes:

 Weekly summary report

 ‘Problem’ map services and applications  Stakeholder report

Configure reports, then add to any

existing dashboard…

Thank You

mfunaro@latitudegeo.com Mobile: 203.444.421