Tangible Value: Business Process Change Analyzer. Michael Pytel, NIMBL

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Tangible Value: Business Process Change

Analyzer

Michael Pytel, NIMBL

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Learning Points

 Understand what’s included with Business Process

Change Analyzer

 Learn about the prerequisites to implement BPCA

 Discuss Solution Documentation as a jumpstart to

creating your organizations Business Process Repository

 Define the resources and decisions required to

successfully implement BPCA

 Learn about integration with other Solution Manager

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Real Experience. Real Advantage.

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Where Are You at Today?

 We upgraded a few years back and now we’re looking at

enhancement packages

 I need to know how SAP Solution Manager can help me implement new functionality

 We’re getting ready to start our implementation project

and we’ve heard we should be using SAP Solution Manager Project Administration

 Will SAP Solution Manager actually help me implement my business process in SAP solutions?

 We’ve already implemented SAP ERP and need to start a

post-project documentation effort

 How can I build out my business processes and start utilizing BPCA to reduce testing effort?

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Common Pain Points

 We want to activate business functions as part of an

Enhancement Package, but are not sure what will be changed.

 When we apply support packages we run a full integration

test which consumes resources from both IT and the business users.

 Our test scope planning during normal movement of

transports is based on intuition. We would like something more programmatic.

 We accept a high level of risk by only testing critical

business processes when applying transports or Support Packages because we don’t have the resources to test.

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Business Process Change Analyzer

 Included as part of Test Management

 service.sap.com/rkt-solman > Release >Test Management  service.sap.com/testing

 Available as part of Solution Manager 7.01 and 7.1

 Included with Solution Manager 7.01 SPS 23

 Yes! You’ve had this functionality for over two years!

 Meant to drive test planning and execution

 Integrated with Solution Documentation

 Source for business processes

 Business processes are made up of transactions & reports

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BPCA Requirements

 Business Process Documentation

 Solution Manager Project with your business processes  Kick start effort with Solution Documentation Assistant  Leverage Reverse Business Process Engineering Rules

 How To: Quick and easy Reverse Business Process

Documentation with SAP Solution Manager 7.1 by Benjamin Schneider

 SAP Note 1591505

 Technical Bill of Materials

 Detailed listing of all technical objects utilized by transaction  Built by creating a recording in non-production environment  Information is stored in Solution Manager for BPCA

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Example Project with Business Processes

 Process is defined as Business Scenario > Business

Process > Business Process Step

 Business Process Step = Tcode, Report, or Interface

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Building Project Structure from Excel

 New feature added in Solution Manager 7.1

 Generate a series of text files from

SOLAR_PROJECT_ADMIN that can be opened & modified in Excel

 Be careful when modifying the txt files – cannot convert into Excel files

 In addition to nodes within the Project we can also add:

 Transaction Codes  Test Cases

 Project Documentation

 Project Documentation upload requires files be copied

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Exporting from Solution Manager

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 Download template first to understand formatting

 Uploads will overwrite all objects in project – does not

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Solution Documentation Assistant

 Reads from managed systems (ERP, CRM, etc.) and

collects data on transaction, report, or interface usage

 Leverages data collected by Early Watch Alerts and

ST03N

 Your systems are already collecting the required data!  The only overhead occurs when reading data

 Covers both standard SAP and custom transactions

 Compares transaction usage with business processes

defined within a Solution Manager project

 Typically coordinated by PMO or Functional Leads

 Not a Basis task

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SDA WorkCenter

 Workcenter based – visibility controlled by roles/profiles

 See Solution Manager Security Guide

 Create multiple analyses over multiple systems

 Several use cases beyond business process

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Create an Analysis Project

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Create the Analysis

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Analysis Parameters

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Analysis Parameters

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Checking the Analysis Status

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 Supports access by multiple users

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Reviewing the Analysis

 Green Light = Transaction was actively used

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Reviewing the Analysis

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 Not in Analysis looks at all transactions

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What’s next

 Ideally you have stored all transactions and reports within

the ‘Transactions’ tab as part of a business process

 Established a set of business process experts

 Defined some type of naming convention and standards

 Setup security profiles and created training material on

storing business processes in Solution Manager

 Loaded some project documentation into a project

 Business Requirements

 Technical/Functional Specs  Test cases

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The nuts and bolts

 Technical Bill of Materials (TBOM) are the nuts and bolts

of Business Process Change Analyzer

 Solution Manager must understand the transactions you

are executing – and their components – before we can compare a “change” to the active business processes

 TBOM Generation must become part of your Solution

Documentation effort

 Multiple approaches to integrating the TBOM recording

process into your production support or project teams

 Ideally, we will assign someone as the owner of TBOMs

 QA Lead  PMO

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Recording a TBOM via Worklist

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 TBOM Worklist is a mechanism for tracking who is

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TBOM Notifications

 Notification is based on a Smart Form that could be

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Viewing your work list

 Assumes you have setup roles & security

 Easily identifies which TBOMs must be executed

 Logical organized between new TBOMs and items to be

updated

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The perfect world…

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Generating TBOMs

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TBOM Content

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Automated Generation of TBOMS

 Two options available today:

 #1 – SAP Test Acceleration & Optimization

 TAO includes TBOM generation functionality as part of script execution

 Detailed Guide > TBOM Creation using SAP TAO

 #2 – QTP Script Execution during TBOM recording

 Tested with QTP 9.0+ with Solution Manager 7.01

 Detailed Guide > How To Create TBOMS using QTP scripts

 Keep in mind that each transaction can be used in a

variety of scenarios

 Each scenario must be executed to create the best

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Administrating TBOM Settings

 Too many activities to cover in this session

 Leverage Ramp-up Knowledge Transfers content

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We’ve arrived! Business Process Change Analyzer

 We’ve begun documenting our business processes

 Included detail in the transactions tab

 Ideally loaded some documents (like test scripts)

 We’ve built out of Technical Bill of Materials

 Leveraged TBOM Work List

 Included as part of Change Management Process

 We’ve thought about how we will leverage this new-found

information

 Targeted testing of changes to the landscape

 Inclusion in standard transport requests in addition to Support Packages and Enhancement Packages

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BPCA Sample Approach

37 • Business Processes • Transactions • Reports Project • Identify business processes affected by change • Risk-based test recommendation Change

Analysis • Project = Source • Test Case Review • Generate Test Plan

Test Planning • Regression Tests • Manual & Automated Tests Test Execution

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BPCA WorkCenter

 Straightforward, simple navigation

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Detailed Information

 Lists the transport and/or Support Package

 Sorted by object type (table, program, etc.)

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Integrated Test Plan creation

 Multiple options exist for test plan execution

 Reduce effort in test planning

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Test Management in 7.1

 Yes, you already own a test planning, test management,

and test execution tool

 Greatly enhanced in Solution Manager 7.1, but also

available in 7.0

 Integrated within your Business Process as part of a

project

 Pulls manual test cases from the project

 Ability to run project status reports to understand test status

 Education Session 0908 – Tue 3:00 – 4:00PM, S220D

 How Colgate Leveraged the SAP Automation Framework in SAP Solution Manager 7.1 to Provide End-To-End

Automation Testing of Critical Business Processes

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Test Planning

 Assign directly to individuals or teams

 Tester(s) receives email notification

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Test Execution

 Workcenter based, controlled by roles and profiles

 Clearly identifies the test cases to be executed

 Centralized administration and reporting

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End-to-End Test Management Options

Source: SAP 2011

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Inclusion of BPCA in Change Process

• Business Requirements • Initial Approval Change Request • Development • Customizing • BPCA Change

Execution _{• BPCA Results}

• Test Plan • Test Results Change Review • Import into Production Change Approval

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Transparency Attained?

 We know now what objects will be affected by the change

we are introducing into our landscape

 Ideally, we’re reducing the testing scope if you had previously leveraged full integration test cycles

 We potentially introduced more testing since we never adequately tested before

 If SAP introduces changes in the form of patched I will

know if my custom objects will be affected

 Enhancements, search helps, reports and programs  If these objects are included in a TBOM then change

analysis will report those objects

 BPCA is usually the gateway for more effective test

planning and management

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Resources

 Ramp-up Knowledge Transfer

 service.sap.com/rkt-solman  Configuration Guides

 Demos & Videos

 Solution Manager Setup Wiki on SCN

 http://wiki.sdn.sap.com/wiki/display/SM/Testing

 Don’t forget the Solution Manager Security Guide

 SCN Solution Manager Blogs

 Benjamin Schneider > Business process documentation with SAP Solution Manager 7.1

 Christian Oehler > How to analyze the impact and reduce testing efforts for planned Business Function

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Key Learning's

 Solution Documentation provides greater visibility and

additional accountability into business processes

 SAP Solution Manager is the best place to store your

business processes, a central component of landscape

 Discovery via SDA provides transparency to ERP

 Understanding core business processes and the

transactions which support them are keys to long-term operational success

 BPCA can bring effective test planning to any organization

during normal change management or major support package installation

 Understand the impacts of activating new Enhancement

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Thank you for participating.

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