Support Your People
Not just your computers.
Support Your People
Not just your computers.
IT that just works
MANAGED
NETWORKS
MANAGED
NETWORKS
IT’S WHO WE ARE.
Managed Networks was founded in 1992 by Ben Rapp, originally providing bespoke software development services to FTSE250 companies and finance-sector businesses. We later added managed IT and telephony services to our service portfolio, changing our focus from large businesses to SMEs so that we could bring the benefits of a corporate approach to everyone.
Since inception the business has grown organically and is wholly owned by the directors. The management team have all been with Managed Networks for a number of years and are committed to the growth targets we have, we are constantly growing and recruiting to ensure we deliver the best standard of service that our clients deserve.
What We Do
Managed Networks helps small and medium-sized enterprises get the best from their IT.
We offer a complete package of IT services in four service areas:ClouD:
Our substantial investment in our DesktopLive and DesktopLive+ services allows us to offer a variety of hosting options, including simple and affordable monthly rental of a complete IT infrastructure. Using a “cloud” platform not only gives you access to a fully-resilient and universally-accessible IT platform at a fraction of the cost of building it yourself; it also cuts your carbon footprint.
IT SupporT:
Professional, corporate-grade IT support services and outsourcing. SMEs deserve the same quality and reliability of infrastructure that large businesses take for granted. We provide IT systems you can rely on, backed up by proactive support; our experienced board, extensive team and resilient infrastructure mean we have the depth of skills and resources to keep our promises.
IT SeCurITy:
Information security and business continuity consultancy, including full system and process audits, targeted workshops and point solutions. Our consulting team has wide experience of regulatory regimes – our CEO co-authored the technology industry guide to MiFID, for instance – and works with our project team to deliver an integrated security capability.
IT projeCTS anD Supply:
Project delivery from the smallest installation to large and complex multi-site networks. Hardware and software supply across a wide range of manufacturers, with the expert advice and after-sales service that comes from long-standing partnerships and highly-trained staff. Point technology solutions ranging from virtualisation through security and backup to telephony and data circuits. Bespoke software development covering both web and conventional applications, including SharePoint and CRM customisation, middleware and databases.
or you can make
everything our
problem.
With DesktopLive+ we provide everything including desktops, laptops, internet, local network equipment and printers for a single per-user monthly fee. No hidden costs ever and ideal for start-ups from £99**.
DeSkToplIve
Give your business your own cloud desktop with your familiar applications and data delivered through thin client technology. It is cost-efficient with no capex and no hassle.
PLUS
…
**prices start from £99 per month per user with 99.5% availability during office hours. *prices start from £49 per month per user with
our values
Managed Networks exists to make a difference. Effective, appropriate, reliable and efficient IT systems – better IT systems – are the key to successful business growth.
our values set out in simple language how we deliver that difference:
• Managed Networks has been providing better IT to SMEs for over 20 years. • Our highly-qualified professionals give
clear, unbiased advice in plain English. • We listen to our customers, understand
their business needs, and deliver appropriate IT solutions.
• Our world-class customer service is backed by our unique proactive service warranty.
our unique approach
We are different from other IT support providers because we are proactive, not reactive. We make sure you can rely on your IT; we believe that prevention is better than cure.
We guarantee our work with what we believe is a unique warranty. If you have a business-critical issue that we could have prevented we fix it at our cost. We guarantee to have someone on-site within four working hours.
As your business grows and changes, your IT needs to keep pace. Our service is based on regular customer contact, so we know what’s happening in your business and can make the right recommendations at the right time. Our proactive service team is backed up by a UK-based service desk with guaranteed response times and a passionate commitment to customer service.
We take our professionalism very seriously. We are a Microsoft Gold Certified Partner and an active member of techUK, the UK’s trade association for IT. Our technical staff are all Microsoft Certified Professionals – as well as holding many other certifications – and members of the British Computer Society.
our Services
We provide a wide range of complementary services:
• Cloud & hosted IT
• Telephony
• Virtualisation
• Hardware and software supply
• Local and on-line data backup and disaster recovery
• Remote access and remote working
• Project management and project rescue
• Network design and configuration
• Broadband and wide-area networks
• Network security and perimeter defence
• Technology audits
• Business continuity planning and provision
• Software development
We recognised moving to the cloud
was a step forward, embracing the
21st century. For First Capital
Cashflow we had to be sure we
accessed a secure and dependable
cloud based service which is exactly
what Desktop Live via Managed
Networks has delivered. We had an
established relationship with Managed
Networks prior to committing to
Desktop Live and thanks to the
smooth implementation of the service
and excellent on-going customer
service and support this relationship
continues to strengthen.
Jo Gibson, Operations Director, First Capital Cashflow Ltd
our accreditations
Apart from our unique service offering, we have been a Microsoft Certified Partner since 2000 and became a Gold Certified Partner in November 2005. Every Engineer is a Microsoft Certified IT Professional and has an average of six years post-qualification experience, meaning that you can rely on us to look after your IT network properly.
We have been an active member of techUK, the official trade association for the IT industry in the UK, since 1998 and we abide by their code of practice. We are a fully-accredited partner for all of the products and services we resell.
SofTWare
Sale, rental and configuration of software licenses
harDWare
Sale, installation and maintenance of equipment
CommunICaTIonS
0800 783 6170
sales@mn.co.uk
www.mn.co.uk
Managed Networks 6-8 Bonhill Street, London, EC2A 4BXMANAGED
NETWORKS
IT’S WHO WE ARE.
I run a City based recruitment company and very recently we
changed IT services provider to Managed Networks Ltd. I
cannot speak highly enough of them. The entire implementation
was ‘right first time’ - particularly important for us as business
interruption is crucial. All of our data was copied over during a
weekend and I was informed of progress at all times. Along the
way Managed Networks were able to resolve a difficult legacy
IT problem and did so within the original deadline that we had
agreed on. Add in a friendly and attentive manner and 24/7
availability and moving to Managed Networks was the best IT
decision that we have made.
Robert Hopkins
