Your Policy Summary
Please read this document carefully which provides a summary of cover. It does not show all of the benefits, exclusions or limits. Please refer to your policy booklet and policy schedule for full details of all terms, conditions and endorsements or excesses that may apply.
Features of a MINI Home Insurance Policy
The Home Policy you have purchased is underwritten by UK Insurance Limited and will run for 12 months. Your policy schedule will show which of the following sections of cover you requested.
Section 1 – Buildings
Section 2 – Contents
What is covered:
Your home and its walls, roofs, drives,patios
Permanent fixtures such as kitchen units, bathroom fittings, fitted wardrobes Outbuildings including sheds, garages
Household goods, including non-permanent fixtures and fittings like carpets, curtains
Personal belongings in the home, garages and sheds
Money in the home up to £300
Paragraph A – Loss or Damage
What you are covered for:
FireStorm or Flood Escape of water or oil Theft
Vandalism or malicious acts Subsidence
Fire
Storm or Flood Escape of water or oil Theft
Paragraph B – Additional Cover
Extra benefits included as standard:
Damage to plumbing installation byfrozen or burst pipes
Accidental breakage of windows or fixed sanitary ware
The cost of alternative accommodation while insured repairs are carried out if your home is unfit to live in (up to 20% of the sum insured)
Accidental damage to TVs, videos, DVD players, audio and home computer equipment Contents temporarily removed to another
home up to £5,000
Replacement door locks and keys if your keys are stolen, up to £500
Contents in the garden up to £500 The cost of alternative accommodation while
insured repairs are carried out if your home is unfit to live in (up to 20% of the sum insured) Freezer contents up to £250 (Paragraph D
- Frozen Foods)
Replacing stored information on home entertainment equipment and mobile phones up to £1,000.
Paragraph C – Accidental damage cover
(Optional extra)
Extra accidental damage cover for accidents like drilling into a pipe or cable, or putting your foot through the loft floor
Extra cover for accidental breakage of items like vases and ornaments, as well as DIY disasters like spilt paint on carpets or furniture
Summary of Exclusions and Limits
Please refer to your policy document for full details
Section 1 – Buildings
Section 2 – Contents
Your policy will not pay for:
Theft or attempted theft Vandalism or malicious acts
Accidental breakage of fixed glass or sanitary ware
Accidental damage
Caused by any paying guest, lodger or tenant
Your policy will not pay for:
Theft or attempted theft Vandalism or malicious acts
Caused by any family member
Your policy will not pay for:
Theft or attempted theft Vandalism or malicious acts
Accidental breakage of mirrors and glass Accidental damage to TVs, videos, DVD
players, audio and home computer equipment
Accidental damage
Excess
The following excesses (with exception of subsidence) are payable in addition to any other excesses which may apply. Please refer to your policy schedule, which contains full details of the excesses that apply to your policy.
Section 1 – Buildings
Section 2 – Contents
After your home has been unoccupied for more than 60 consecutive days your policy will not pay for:
Theft or attempted theft Vandalism or malicious acts Escape of water or oil
Damage to plumbing installation by frozen or burst pipes
Accidental breakage of fixed glass and sanitary ware
Accidental damage
Domestic pets:
Your policy will not pay for accidental damage caused by domestic pets
Your policy will not pay for:
Theft or attempted theft Vandalism or malicious acts
Caused by any family member
After your home has been unoccupied for more than 60 consecutive days your policy will not pay for:
Theft or attempted theft Vandalism or malicious acts Escape of water or oil Contents in the garden
Accidental breakage of mirrors and glass Accidental damage to TVs, videos, DVD
players, audio and home computer equipment
Freezer contents (Paragraph D - Frozen Foods)
Accidental damage
Domestic pets:
Your policy will not pay for accidental damage caused by domestic pets
Business equipment:
Your policy will not pay for property (including money) held or used for any business, other than office equipment owned by you up to £5,000 in total.
*Valuables in the Home limit
Please refer to your policy schedule for details of the limit applicable to your policy.
Single article limit
£1,500
Theft from garages or outbuildings limit
Section 3 – Personal Possessions (optional extra)
What is covered: Paragraph A – Loss or damage
What you are covered for:
Paragraph B – Additional cover
Extra benefits included as standard:
Items designed to be worn or carried that you normally take out of the home or on holiday such as jewellery, cameras, sports equipment and money
Accidental loss Accidental damage Theft
Anywhere in the United Kingdom and for up to 60 days elsewhere in the world
Money up to £300 Credit cards up to £500
Summary of Exclusions and Limits
Please refer to your policy document for full details
Paragraph A – Loss or Damage Your policy will not pay for:Theft from an unattended vehicle unless the item is hidden from view in the vehicle and violence and force is used to enter the vehicle More than £1,000 for any claim for theft
from an unattended motor vehicle Property held or used for any profession,
business or employment Pedal cycles
Paragraph B1 – Money
Paragraph B2 – Credit cards Your policy will not pay for: Business cards or money
Paragraph B3 - Overseas Travel Any claim payment will not be more than £7,500
Excess
* Valuables are jewellery, watches, furs, items or sets or collections of gold, silver or other precious metals, works of art, sets of stamps or coins or medals.
Paragraph C –
Accidental Damage £25 Paragraph C – Accidental Damage £25 Paragraph A9
– Subsidence £1,000 or £2,000Refer to your policy schedule
Paragraph B5
– Household Removal £25
Section 1 – Buildings
Section 2 – Contents
Section 4 – Pedal Cycles (optional extra)
Paragraph A – Loss or Damage
What you are covered for:
Excess Summary of Exclusions and Limitations
(paragraph A)
Please refer to your policy document for full details
Accidental loss Accidental damage Theft
Anywhere in the United Kingdom and for up to 60 days elsewhere in the world
£15* Theft when the cycle is unattended
unless the cycle is in a locked building or immobilised by a security device Loss or damage while the cycle is being
used for racing, pacemaking or trials
* Applicable in addition to any other excess which may apply. Please refer to your policy schedule, which contains full details of the excesses that apply to your policy.
Family Legal Protection
(optional extra)
24hr advice/claim line – access to legally qualified staff to advise you on any private legal problem, and for reporting a claim
Legal costs up to £50,000 for - Contractual disputes - Employment disputes - Property disputes - Personal Injury claims
Your right to cancel
If this cover does not meet your requirements, please telephone us on 0845 246 3632 within 14 days of receipt of your documents. We will return any premium paid in full provided no claims have been made on the policy during that time.
How to make a claim
To notify us of a claim in the first instance please telephone 0845 246 3632.
How to complain
Should there ever be an occasion where you need to complain, please call us on our priority number 0845 246 3632. If your complaint relates to a claim, contact your claims handler whose details will be shown in your claims documentation.
If you wish to write then address your letter as follows:
All other complaints should be addressed to Customer Relations Department, MINI Home Insurance, 37 Broad Street, BRISTOL, BS99 7ZB.
If we cannot resolve the differences between us, you may refer your complaint to the Financial Ombudsman Service (FOS). Their address is: South Quay Plaza, 183 Marsh Wall, London E14 9SR, telephone 0845 080 1800.
Details about our Regulator
MINIHM/HPS/0708