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Programme Coordinator: Personal and Applied Learning Centre

Founded in 2000, the University of Pretoria's Gordon Institute of Business Science (GIBS) is an internationally accredited business school, based in Johannesburg, South Africa's economic hub. As the business school for business, we focus on general management in dynamic markets to significantly improve responsible individual and organisational performance, primarily in the South African environment and increasingly in our broader African environment, through the provision of high quality business and management education. In May 2015 the annual UK Financial Times Executive Education rankings, a global benchmark for providers of executive education, once again ranked GIBS as the top South African and African business school. This is the 12th year running that GIBS has been ranked among the top business schools worldwide. In October 2014 the GIBS MBA was ranked among the top 100 business schools globally in the prestigious Financial Times Executive MBA Rankings. GIBS is the only business school in Africa to appear in this ranking.

RECRUITMENT: PROGRAMME COORDINATOR

KEY ROLE:

To co-ordinate the delivery of a portfolio of programmes, projects and associated duties, from inception to completion; to provide administrative and logistics support to the Programme Managers to ensure that programmes are delivered to the satisfaction of the client and to the GIBS standard. The incumbent will report to the Programme Managers.

MAIN RESPONSIBILITIES

Responsibilities and requirements include but are not limited to:

 Administrative Coordination of PAL programmes, projects, forums, online platforms and other events, from pre-administration to post programme.

 Pre-programme administration and co-ordination – venue booking; function sheets; delegate accommodation; putting together delegate booklets; creating evaluation forms; name tags; liaising with faculty in respect of course outlines and pre-readings; compiling course packs; ensuring printing and distribution; finalising course schedules; etc.

 Programme administration and co-ordination – registration of delegates; event management (e.g.

booking venues, catering, attendance at evening and other experiential events); delegate interface (e.g. dealing with queries and requests)

 Post programme administration – scan evaluations and send, client liaison, and reports, certificates, database capture and recons, following up on debtors.

 Delegate assessment – co-ordinating, tracking, ensure marking and capture results. Handling enquiries about programmes and providing delegates with quotes

 Support Programme Manager - preparation of presentations, documents and proposals

 Relationships - Develop and maintain relationships with delegates and the relevant client company stakeholders; faculty; internal and external service providers

 Assisting with liaising with faculty in respect of course outlines, pre-readings and travel arrangements, contracting, updating of faculty CV’s.

 Maintenance of CRM Systems, programme administration – registration of delegates (including receipt of applications, provision of invoices and collection of course fees); tracking assignments and exams (where relevant); releasing of results; arranging and managing graduation and social events for programmes and administration of cancellations and transfers

 This includes attendance during programmes breaks, cocktails and start of programmes, and maintaining ‘high impact’ relationships with the delegates.

 May be required to travel in and around Johannesburg and outside of Johannesburg to assist the programme manager

 May be required to assist with marketing and website material/ maintenance.

 Assisting with developing programmes and workshops for clients in conjunction with the client, Programme Managers, Business Development manager and member of faculty to the satisfaction of the client.

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Programme Coordinator: Personal and Applied Learning Centre

 Support to the Programme Managers in respect to the PAL faculty group, including, coordinating selection, training/ briefing sessions, speakers events,, graduates and alumni events, and continued development seminars/ forums/colloquia for GIBS PA’s and coaches, as well as general liaison with coaches.

 Support to the Programme Managers in respect of the PAL school services, including Standard Operating Procedures, coach referrals, reports to business.

Other responsibilities as arising and as determined by the function.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS

Ideal Profile:

 Business Diploma

 Undergraduate degree in human/ social sciences an advantage: eg BSocSci, BPsyc

 One to three years of Programme Administration experience or experience working as an administrator or co-ordinator in HR, education, training environment, or events company

 Experience running projects independently

 Client liaison experience

COMPETENCIES

Knowledge

 Understanding of the tertiary education milieu

 Understanding of broad business principles

 Understanding of adult education/ learning principles and leadership development approaches

 Group psychology understanding

 Organisational or individual Psychology

Skills

 Well-developed administration skills and organisational ability – must be able to multitask

 Computer literacy – MS Word and Excel at an intermediate level

 Excellent interpersonal skills

 Project management ability

 Listening Skills

 Customer centricity.

 Negotiation skills Presentation skills

 Verbal and written communication skills

Attributes

Ability to solve problems and work independently

 Achievement orientated and deadline-driven

 Efficient and effective

 Professionalism

 Attention to detail

 Customer service orientated

 High energy levels

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Programme Coordinator: Personal and Applied Learning Centre

We offer competitive market related packages based on qualifications and experience.

To apply for this position, please e-mail the following document to [email protected]:

Comprehensive curriculum vitae

Completed vacancy application form (below)

Copy of your latest payslip

Vacancy Reference Code: PCPAL01 Closing date: 18 December 2015

Physical Address: Gordon Institute of Business Science, 26 Melville Road, Illovo, Sandton, 2146.

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Programme Coordinator: Personal and Applied Learning Centre

Vacancy Application Form

Name

Surname

Contact Number

Alternative Contact Number

Email Address

Current Position and Company

Highest Qualification

Position Applied For

Referred by

Notice Period

Total Cost to Company

Current Monthly Basic Salary(CTC)

Current Monthly Nett Salary

Are you on the Company’s Medical Aid Yes

No

Medical Aid Plan

Number of dependents Adults -

Children -

Company’s contribution to medical aid R

Employee’s contribution to medical aid R

Total contribution of Pension/ Provident

Fund

R

Company’s contribution to pension or

provident fund

R

Employee’s contribution to pension or

provident fund

R

Total Guaranteed 13

th

Cheque R

Bonus Previous Year R

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Programme Coordinator: Personal and Applied Learning Centre

Desired Monthly Net Salary R

GIBS reserves the right not to make an appointment.

References

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