Installation
You can find the installer for the +Cloud Application on your SanDisk flash drive.
Make sure that your computer is connected to the internet. Next plug in the flash drive and double click the installer to get started.
Click Install to continue.
Once the required files are downloaded, the Setup window will appear. Click Next to continue the installation, or click Cancel to cancel the installation process.
Once the installer is ready you will be prompted to confirm that you want to install the +Cloud
Application. Click Install to finish the installation, click Back to go back to the previous screen, or click Cancel to cancel the installation process.
Signing up for a New Account
When the installation is complete a window will appear that will allow you to sign up for a new +Cloud Drive account.
If you already have registered this SanDisk USB Flash Drive to an account click Have an account? Log in! at the bottom of the window to go directly to the login screen.
In order to use the additional cloud storage for your SanDisk Flash Drive, you will have to register your SanDisk Flash Drive with a new account. Fill out the form with your First and Last name, Email Address, and Password to create your account.
Logging In to your +Cloud Drive
To login to your +Cloud Drive, double-click on the +Cloud Application shortcut to launch the program.
To log in to your +Cloud Drive, enter your email address and password into the corresponding boxes and click Log in. The login screen also contains a few additional functions.
Additional Functions Description
Forgot Password? Will open the password recovery page in your web
browser.
Don’t have an account? Sign up! Will open the new account sign up page. You will need to sign up for a new account if you are using +Cloud for the first time, or you are registering a new SanDisk Flash Drive.
Access your +Cloud on the Web Opens the web based version of the +Cloud Drive in your web browser.
Overview
The +Cloud Desktop App for Windows allow you to increase your storage capacity by giving you another storage location in the Cloud. File operations such as Copy, Delete, Move, and Create Folder work with +Cloud the same way this would work with the native Windows operating system.
● The +Cloud Drive will appear on your computer as an additional storage drive and be assigned the default drive letter of I:/
● The +Cloud Drive Icon will show up on your desktop by default (can be changed in settings).
● Opening the +Cloud Drive will open an Explorer window which will show your drive contents.
Menu Tray Options
When the +Cloud Drive is loaded, you will see an icon for +Cloud in the Windows System Tray. By right clicking the icon you can access several menu options.
Menu Option Description
Get More Space Opens an upgrade page in your web browser, to unlock
even more functionality and storage for your +Cloud Drive.
Open +Cloud Drive Opens the +Cloud Drive in an Explorer Window.
Access +Cloud on the web Opens the web based version of your +Cloud Drive in your web browser. You can also access this by logging into your account at http://pluscloud.sandisk.com/
Search +Cloud Opens a popup bar that allows you to search through
the contents of your +Cloud Drive.
Quick Glance at usage Shows the current storage usage and maximum storage limit for your +Cloud Drive.
Settings Opens the Settings window for the +Cloud application.
Get Help Takes you to the SanDisk Help Center using your web
browser.
More -> About +Cloud Opens a small window that shows the version number of the +Cloud application.
More -> Check for Updates Checks for a new version of +Cloud, and gives you the option of updating the application if available.
More -> Exit +Cloud Closes the application and dismounts to +Cloud Drive.
That this will not automatically log you out of your account, and you will automatically be signed back in when you restart the application.
How to Upload Files/Folders
The +Cloud Application interfaces seamlessly with your operating system, making it work just like an external hard drive. Any file operations you can do with an external hard drive, you can do with +Cloud.
Drag and Drop
To upload a file/folder, drag and drop the file/folder from your computer to the +Cloud Drive. Since the +Cloud Drive is mounted like an external hard drive, you can drop the file/folder onto the desktop shortcut, the disk drive icon, or an Explorer window that’s open to your drive.
Using the +Cloud Menu
You can also upload items by right-clicking on the desired file/folder, hovering over the +Cloud option in the menu, and selecting Copy this to +Cloud.
A Note on Copy and Paste
The +Cloud application does support copy/paste to upload your items, but this is not a recommended method. For the best performance please use Drag and Drop, or copy using the +Cloud menu for your uploads.
The Upload Process
When an upload starts, a window will appear that shows the copy progress. This might look familiar to you as it is the same window that pops up when you copy items from one part of your computer to another. However, because these items are actually being uploaded to your +Cloud Drive, a little bit more has to happen behind the scenes that the copy progress bar can’t capture.
You can see the actual amount of data left to upload by right-clicking on the +Cloud menu icon on the Windows system tray. The top line of the box that pops up will display the amount of data the application has to upload.
Note: This number can fluctuate as an upload is processed. As a result the number will decrease as data is uploaded, and will increase as more data is processed. Once all the data from your upload has been processed you will see the number steadily count down until your upload is complete.
How to Download Files/Folders
Downloading your files/folders from your +Cloud Drive is as simple as dragging and dropping the item to your computer.
Once the download starts, you’ll see the copy window popup on your screen. Unlike with uploads, once the copy window finishes your download will be complete.
Sending Files
You can use the +Cloud Application to easily share specific files/folders with others. By using the Send this to a friend function you can create a link that allows others to access certain files/folders on your +Cloud Drive.
Creating a Send Link
You can create a send link by right-clicking on the desired file/folder and selecting Send This to a friend.
Once the send link has finishes processing, a window will show up with the link to your items and options to copy the link or send the link through your default email client.
Opening a Send Link
When the link is opened in a web browser, it will bring up a page where the file/folder can be accessed.
Included on this page are a few different functions:
Function Description
Add If user is logged into their own +Cloud Drive, they can choose to add the file/folder to their own account.
Download Download a local copy of the file/folder into their computer.
Send Creates a new send link that can be then be shared with others.
Delete this link Deletes the Send Link. Only the creator of the send link will be able to see this function.
+Cloud Settings
The +Cloud Application has some additional options that change the way the application functions. You can find these options in the Settings Window.
How to access Settings
1. Right-click on the +Cloud Menu Tray icon. This icon is found on the system tray.
2. In the popup menu select the Settings option The Settings Window
+Cloud Settings are organized in 4 different tabs, General, Advanced, Network and Account.
General Tab
The General tab lets you change your startup preference, notification settings, and other miscellaneous settings.
Setting Description
Run +Cloud Cloud on computer startup
Enables +Cloud to start automatically when you start Windows.
Disable all notifications Disables +Cloud Cloud desktop notifications.
Disable warning message on exit Disables the warning dialog box when you close the Desktop Application.
Allow other users access Enables other Windows user profiles to use the +Cloud Application
Advanced
The Advanced tab lets you modify your cache options and directory.
Please note that the Cache options should be reserved for troubleshooting issues, and do not need to be modified for typical use.
Setting Description
Let +Cloud manage cache Toggles automatic management of the cache. Enabled by default
Clear cache Clears all content in the cache. This will abort all data transfers in progress.
Set Cache Size Allows you to allocate a set amount of disk space for the cache.
(Requires Let +Cloud manage cache to be disabled) Set customer cache location Allows you to set a custom location for the cache.
Preferred drive letter Allows you to set a custom drive letter for the +Cloud Drive. The default value is I:/
Prevent sleep mode while uploading Enabling this prevents the computer from entering sleep mode when uploading. Enabling the sub option of Only when connected to a power source, only prevents sleep if your computer is plugged in.
Network
The Network tab, lets you limit the amount of upload bandwidth that +Cloud is allocated to use.
Setting Description
Limit Upload Bandwidth Toggles the ability to restrict bandwidth usage for uploads using the +Cloud Application.
Fillable Bandwidth Box Set the bandwidth limit for uploads using the +Cloud Application (measured in kilobytes)
Account
The Account tab allows you to change your computer name, check storage space used, upgrade the storage capacity of your drive or log out of your account.
Setting Description
Get More Space Opens an upgrade page in your web browser, to unlock even more functionality and storage for your +Cloud Drive.
Rename Computer Change the name that +Cloud uses to identify your computer.
Log Out Logs the user out of the +Cloud Application.
Terms of Service Opens the Terms of Service page in your web browser.
