Communications in Computer and Information Science 1477

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Communications

in Computer and Information Science 1477

Editorial Board Members

Joaquim Filipe

Polytechnic Institute of Setúbal, Setúbal, Portugal Ashish Ghosh

Indian Statistical Institute, Kolkata, India Raquel Oliveira Prates

Federal University of Minas Gerais (UFMG), Belo Horizonte, Brazil Lizhu Zhou

Tsinghua University, Beijing, China

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More information about this series athttp://www.springer.com/series/7899

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Aurona Gerber · Knut Hinkelmann (Eds.)

Society 5.0

First International Conference, Society 5.0 2021 Virtual Event, June 22–24, 2021

Revised Selected Papers

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Editors Aurona Gerber University of Pretoria Pretoria, South Africa

Knut Hinkelmann

FHNW University of Applied Sciences and Arts Northwestern Switzerland Windisch, Switzerland

ISSN 1865-0929 ISSN 1865-0937 (electronic) Communications in Computer and Information Science

ISBN 978-3-030-86760-7 ISBN 978-3-030-86761-4 (eBook) https://doi.org/10.1007/978-3-030-86761-4

This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed.

The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use.

The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

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Preface

This volume of Springer, CCIS 1477, contains the revised accepted papers of Society 5.0 2021, the 1st International Conference on Society 5.0¹.

It is with great pleasure that we write this preface to the proceedings of the First International Conference on Society 5.0 (Society 5.0 2021), held as a virtual forum during June 22–24, 2021. In 2022, we hope the Society 5.0 conference will take place in Switzerland and, given the support for our first conference, we are confident that this multi- and interdisciplinary conference will grow into a premier conference series.

The annual conference series is jointly organized by the Universidad EAFIT (Colombia), the University of Pretoria (South Africa), University of Camerino (Italy), the Business School of the Shenzhen Technology University (China), the Universiti Malaysia Kelantan (Malaysia), Putra Business School (Malaysia), and the FHNW University of Applied Sciences and Arts Northwestern Switzerland.

Society 5.0 can be defined as a human-centered society that balances economic advancement with the resolution of social problems by a system that highly integrates cyberspace (virtual space) and physical (real) space. The aim of Society 5.0 is to create a society where social challenges are resolved by incorporating the innovations of the fourth industrial revolution (e.g., Internet of Things, big data, artificial intelligence (AI), and the sharing economy) into industry and social life. The term originated in Japan from the government’s Council for Science, Technology, and Innovation, and it tackles many aspects of society like healthcare, mobility, infrastructure, politics, government, economy, and industry.

Society 5.0 also involves the enormous opportunities and challenges of the 21st century. Problems such as climate change, migration, and resource consumption must be solved jointly and globally. Sustainable Development Goals (SDGs), such as poverty and education, require international efforts. Lessons learned from the COVID-19 pandemic can have an important impact on dealing with global challenges and crisis situations.

Technological advancements and trends for digital transformation should assist us in addressing these global problems. Convergence of cyberspace and physical space can foster new forms of global cooperation. People, things, and systems are all connected in cyberspace. Results obtained by AI can exceed the capabilities of humans and are fed back to physical space.

The Society 5.0 conference series’s plan is to include the entire range of high-quality research about these opportunities and challenges as well as showcase solutions. The theme for Society 5.0 2021 was “Integrating Digital World and Real World to Resolve Challenges in Business and Society.”

We sincerely thank all our organizers, partners, authors, and reviewers without whom this conference could not have been realized.

1https://www.conference-society5.org/.

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vi Preface

This volume of Springer’s CCIS series contains the revised accepted papers of Soci- ety 5.0 2021, the First International Conference on Society 5.0². We are thankful that our first annual Society 5.0 conference elicited the support it did during this challenging year with all the uncertainties due to the COVID-19 pandemic.

We received 54 submissions, which were sent out for review to our Society 5.0 Program Committee (PC). The PC was comprised of more than 60 members from across the world. Each paper was reviewed by at least three PC members in a rigorous, blind review process where the following criteria were taken into consideration: relevance to society 5.0, significance, technical quality, scholarship, and presentation that included quality and clarity of writing. For this Society 5.0 CCIS volume, 15 full research papers were selected, which translates to an acceptance rate of 28%.

Thank you to all the authors and PC members, and congratulations to the authors whose work was accepted for publication in this Springer volume. We wish our readers a fruitful reading experience with these proceedings!

June 2021 Aurona Gerber

Knut Hinkelmann

2https://www.conference-society5.org/.

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Organization

The annual conference series is jointly organized by the Universidad EAFIT (Colombia), the University of Pretoria (South Africa), University of Camerino (Italy), the Business School of the Shenzhen Technology University (China), the Universiti Malaysia Kelantan (Malaysia), Putra Business School (Malaysia), and the FHNW University of Applied Sciences and Arts Northwestern Switzerland.

Steering Committee

Patrick Renz (Chair) FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

Roselina Ahmad Saufi Universiti Malaysia Kelantan, Malaysia Ahmad Shaharudin Abdul Latiff Putra Business School, Malaysia

Marc Aeschbacher FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

Sara Aguilar-Barrientos Universidad EAFIT, Colombia Carolina Ardila-López Universidad EAFIT, Colombia

Noorshella Che Nawi Universiti Malaysia Kelantan, Malaysia Flavio Corradini University of Camerino, Italy

Zhuoqi Ding Shenzhen Technology University, SZTU Business School, China

Wan Fadzilah Wan Yusoff Putra Business School, Malaysia Aurona Gerber University of Pretoria, South Africa

Knut Hinkelmannn FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

Stephan Jüngling FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

Gordana Kierans Shenzhen Technology University, SZTU Business School, China

Hanlie Smuts University of Pretoria, South Africa

Arie Hans Verkuil FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

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viii Organization

Program Committee Chairs

Aurona Gerber University of Pretoria, South Africa, and Centre of AI Research (CAIR), South Africa

Knut Hinkelmann FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

Organizing Committee

Marc Aeschbacher FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

Devid Montecchiari FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

Program Committee

Aurona Gerber (Chair) University of Pretoria, South Africa

Knut Hinkelmann (Chair) FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

Ahmad Shaharudin Abdul Latiff Putra Business School, Malaysia

Andreas Abecker Disy Informationssysteme GmbH, Germany Marc Aeschbacher FHNW University of Applied Sciences and Arts

Northwestern Switzerland, Switzerland Sara Aguilar-Barrientos Universidad EAFIT, Colombia

Roselina Ahmad Saufi Universiti Malaysia Kelantan, Malaysia Luis Alvarez Sabucedo Universidade de Vigo, Spain

Luis Anido Rifon Universidade de Vigo, Spain Dimitris Apostolou University of Piraeus, Greece Carolina Ardila-López Universidad EAFIT, Colombia

Dominik Bork Technical University of Vienna, Austria Flavio Corradini University of Camerino, Italy

Noorshella Che Nawi Universiti Malaysia Kelantan, Malaysia

Zhuoqi Ding Shenzhen Technology University, SZTU Business School, China

Said Easa Ryerson University, Canada

Sunet Eybers University of South Africa, South Africa Wan Fadzilah Putra Business School, Malaysia Hans-Georg Fill University of Fribourg, Switzerland

Stella Gatziu Grivas FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

Marie Hattingh University of Pretoria, South Africa Dikki Indrawan IPB University, Indonesia

Mohammad Ismail Universiti Malaysia Kelantan, Malaysia

Stephan Jüngling FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

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Organization ix

Muhammad Khalique Universiti Malaysia Kelantan, Malaysia

Michael Kaufmann Lucerne University of Applied Sciences and Arts, Switzerland

Gordana Kierans Shenzhen Technology University, SZTU Business School, China

Emanuele Laurenzi FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

Hugo Lotriet University of South Africa, South Africa Johannes Magenheim University of Paderborn, Germany

Andreas Martin FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

Machdel Matthee University of Pretoria, South Africa

Heiko Maus German Research Center for Artificial Intelligence (DFKI), Germany

Siti Zaiton Mohd Hashim Universiti Malaysia Kelantan, Malaysia Andrea Morichetta University of Camerino, Italy

Mohid Zulkifli Muhammad Universiti Malaysia Kelantan, Malaysia Rennie Naidoo University of Pretoria, South Africa

Ganesh Nathan FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

Yukthamarani Permarupan Universiti Malaysia Kelantan, Malaysia Edy Portmann University of Fribourg, Switzerland

Ulrich Reimer Eastern Switzerland University of Applied Sciences Switzerland, Switzerland

Patrick Renz FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

Nur Ain Ayunni Sabri Universiti Malaysia Kelantan, Malaysia

Erik Schkommodau FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

Hanlie Smuts University of Pretoria, South Africa

Ursula Sury Lucerne University of Applied Sciences and Arts, Switzerland, Switzerland

Rainer Telesko FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

Barbara Thoenssen FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

Judy van Biljon University of South Africa, South Africa Alta van der Merwe University of Pretoria, South Africa

Ludger van Elst German Research Center for Artificial Intelligence (DFKI), Germany

Arie Hans Verkuil FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

Holger Wache FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

Silke Waterstraat FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

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x Organization

Hans Friedrich Witschel FHNW University of Applied Sciences and Arts Northwestern Switzerland, Switzerland

Noor Raihani Zainol Universiti Malaysia Kelantan, Malaysia

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