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2015 Gold Coast
Community Guide
Go online today to fi nd information about:
• bin collection days
• your nearest waste and recycling centre locations and
opening hours
• signing-up for a garden waste bin or larger recycle bin
• handy tips for what you can and can’t recycle.
For information
P
07 5581 6799
Mayor’s message
The Gold Coast is a warm, connected community where
everyone belongs.
Our city is famous for its lifestyle – but its greatest assets are the countless volunteers who work tirelessly to benefit the community. Sports clubs, veterans groups and not-for-profits play a vital role ensuring our community grows more cohesive as our population continues to grow.
As your Mayor, it has been a real privilege to meet hundreds of these groups and learn more about their passion and contribution to our community and lifestyle.
It demonstrates incredible community pride and a generous spirit, which I firmly believe is second to none.
It’s very important to me that volunteers are nurtured, supported and encouraged to achieve even more in their chosen fields.
That’s why this Council is proud to have established a Community Development Officer (CDO) program within the Safe & Liveable Communities branch.
Dedicated City officers with experience in grant writing, networking and running events are now available to provide specialist advice to volunteers and worthwhile causes.
In the lead up to the Gold Coast 2018 Commonwealth Games™ many thousands of locals will put up their hands to volunteer in some capacity. I encourage anyone with time or energy to get more involved in their community – the skills and friends you make today will help our city shine when we step on to the world stage.
This Community Guide is a valuable resource. I hope it is of use to those in need and an inspiration to those who want to help make our great city even better.
TOM TATE
MAYOR
Council
Council of the City of Gold Coast (Council) is the second largest local government in Australia – based on the Gold Coast’s estimated resident population of around 530,000.
Employing more than 3200 staff, Council provides a range of services, programs, activities and facilities for residents and visitors to enjoy.
Councillors and divisions
The Gold Coast currently has 14 Council divisions. Every four years residents in each division elect a Councillor to represent their community needs and directly elect the Mayor.
About this Guide
This Community Guide provides a directory of services offered across the Gold Coast.
There are three sections: A-Z Guide, which contains general listings; People with a Disability Guide and Seniors Guide, which reference specific listings in easy-to-find sections.
Councillors
Division 12 Cr Greg Betts P 07 5581 6382 E [email protected] division12 news Division 13 Cr Daphne McDonald P 07 5581 6228 M 0414 180 013 E [email protected] Division 14 Cr Chris Robbins M 0414 180 014 E [email protected] councillorchrisrobbins Division 9 Cr Glenn Tozer P 07 5581 1883 E [email protected] @glennonthegc Division 10 Cr Paul Taylor P 07 5581 6171 M 0439 226 521 E [email protected] Division 11 Cr Jan Grew P 07 5582 8255 M 0414 180 004 E [email protected] Division 5 Cr Tracey Gilmore P 07 5582 8400 E [email protected] traceygilmoredivision5 Division 6Cr Dawn Crichlow OAM P 07 5581 6280 M 0414 180 677 E [email protected] Division 7 Cr Lex Bell P 07 5581 6760 F 07 5581 5293 E [email protected] Division 8 Cr Bob La Castra P 07 5582 8206 M 0414 180 008 E [email protected]
Division 1 and Deputy Mayor Cr Donna Gates M 0424 778 999 E [email protected] CrDonnaGatesDivision1 Division 2 Cr William Owen-Jones P 07 5582 8555 E [email protected] WilliamOwenJonesDivision2 GoldCoast Division 3 Cr Cameron Caldwell P 07 5581 1680 E [email protected] Cr Cameron Caldwell Division 3
Division 4
Cr Margaret Grummitt P 07 5581 6434
M 0414 180 099
facebook.com/cityofgoldcoast
Website
cityofgoldcoast.com.au
Rates and water billing enquiries
1300 366 659
General enquiries
P 1300 GOLDCOAST (1300 465 326)
F 07 5569 3653
Be involved
Have your say on what Council is doing for
the Gold Coast.
Council meetings
Council meetings are open to the public. Full Council meetings are held every two weeks, normally on a Tuesday, to consider the previous fortnight’s committee reports.
Watch Council meetings live
To provide greater community accessibility Full Council meetings are streamed live on the internet.
To access, visit cityofgoldcoast.com.au
Standing committees
All Standing Committee meetings are held fortnightly. Meeting dates, agendas and minutes are on our website.
Community consultation
Be involved in your city and have your say on major issues and initiatives.
For information visit cityofgoldcoast.com.au/haveyoursay
Postal address
PO Box 5042 GCMC QLD 9729
Mobile app
Search ‘City of Gold Coast’ on
mobile app stores and download
Contacts
General
Animal management ... 07 5581 6664
Bruce Bishop carpark ... 07 5581 7019
Building maintenance ... 07 5581 7905
Plumbing and electrical repairs (council structures) – 7am-4pm
Cemetery enquiries ... 07 5581 6640
City cleaning ... 07 5667 3606
Litter, BBQ/toilet/street/beach cleaning
City pounds
Coombabah ... 07 5581 7600 Stapylton ... 07 3807 0580
Dog registration ... 07 5581 6668
Graffiti hotline (7am-4pm) ... 07 5581 7998
Jobs at City of Gold Coast ... 1300 737 962
Lifeguard services (24 hours) ... 0414 180 986
Navigation locks maintenance ... 1800 637 000
Boobegan Creek and Monterey Keys – 24 hours
Park bookings gcparks.com.au ... 07 5581 6984
Parking enquiries City Parking ... 07 5581 6667
Parks and landscape maintenance ... 07 5581 5974
Road landscape maintenance, street trees – 7am-5pm
Permits and licensing ... 07 5581 6668
Pool fence compliance and enquiries ... 1300 368 635
Roads, drainage and foreshore maintenance .... 1800 637 000
Repairs for roads, footpaths, bikeways, drainage, lakes, beaches and foreshores – 7am-5pm
North of Nerang River ... 07 5581 7923 South of Nerang River ... 07 5581 7801
Sports field closures ... 07 5581 7827
Town planning advice and enquiries ... 07 5582 8708
Waste and recycling services ... 07 5581 6799
Water quality testing – 8am-4.30pm ... 07 5581 1960
Disasters and emergencies
Disaster hotline ... 1800 606 000
State emergency service ... 132 500
Customer service branches
Broadbeach ...61 Sunshine Blvd, Mermaid Waters
Burleigh Heads ...Park Ave, Burleigh Heads
Coolangatta ...The Strand, Marine Parade, Coolangatta
Helensvale ... Lindfield Road (Cnr Sir John Overall Drv)
Nerang ...833 Southport Nerang Road, Nerang
Palm Beach ...26/11th Ave, Palm Beach
Southport ... 47 Nerang Rd, Southport
Surfers Paradise ...135 Bundall Rd, Bundall
Upper Coomera ... Abraham Rd (Cnr Reserve Rd)
Aquatic centres
Gold Coast Aquatic Centre ... 07 5582 8282
Marine Pde, Southport
Helensvale, Rugby Lane ... 07 5573 5797
Miami Olympic Pool, Pacific Ave ... 07 5572 8870
Mudgeeraba, Robert St ... 07 5530 5288
Nerang, Martin St ... 07 5578 1976
Palm Beach, Thrower Dr ... 07 5534 4188
Upper Coomera ... 1300 GOLDCOAST
Abraham Rd (cnr Reserve Rd)
Woongoolba/Stapylton ... 1300 GOLDCOAST
Jacobs Well Rd
Community centres
Albert Waterways ... 07 5581 7227
Sunshine Blvd (cnr Hooker Blvd), Mermaid Waters
Banksia Park, 27 Crescent Ave, Hope Island ... 07 5581 7227
Bert Swift, 11 Centurion Crs, Nerang ... 07 5578 2457
Burleigh Waters, 131 Christine Ave ... 07 5581 7227
Carrara, Nielsens Rd ... 07 5579 9919
Coomera Community Space, Finnegan Way ... 07 5581 7227
Coomera Neighbourhood, Beattie Road ... 07 5529 8087
Elanora, 26 Galleon Way ... 07 5598 8202
Fradgley, Park Ave, Burleigh ... 07 5581 7227
Gilston Hall, Gilston Rd ... 07 5534 2810
Helensvale, 31-33 Discovery Dr ... 07 5573 6920
Helensvale – Community and Cultural ... 07 5581 7227
Sir John Overall Dr
Jacobs Well, 27 Bay Dr ... 07 5667 2760
Kirra Hill, Powell Crs, Coolangatta ... 07 5581 7227
Labrador, 57 Billington St ... 07 5581 7227
Lynne Richardson ... 07 5597 5622
Bloodwood Ave, Molendinar
Marj Shipman, 91 Hansford Rd, Coombabah ... 07 5529 6719
Mermaid Beach, 2439 Gold Coast Hwy ... 07 5581 7227
Mudgeeraba Music Centre ... 0414 526 292
Somerset Dr (Firth Park)
Mudgeeraba Old Post Office, Railway St ... 07 5581 7227
Nerang Hall, 34 Price St ... 07 5533 2029
Nerang Bicentennial, 833 Southport Nerang Rd ... 07 5581 7227
Ormeau Centre, 3 Cuthbert Dr ... 07 5581 7227
Oxenford/Coomera – Youth ... 07 5529 8087
25 Oxenford-Tamborine Rd
Pacific Pines Community Hub ... 07 5581 7227
Pacific Pines Boulevard, Pacific Pines
Paradise Point, Grice Ave ... 07 5581 7227
Parkwood/Arundel, Napper Rd, Arundel ... 07 5574 5597
Pimpama School of Arts, 15 Clark Way ... 0407 370 592
Robina, 196 Robina Town Centre Dr ... 07 5581 7227
Runaway Bay, Lae Dr ... 07 5581 7227
Runaway Bay – Youth, Oxley Dr ... 07 5581 7227
Southport, 6 Lawson St ... 07 5581 7227
Springbrook Hall, Carricks Rd ... 07 5581 7227
Studio Village, 87 Village Way ... 07 5529 8253
Tallebudgera Valley, 611 Tallebudgera Creek Rd .. 07 5533 8261
Thrower House, Thrower Dr, Palm Beach ... 07 5581 1622
Tugun, 414 Coolangatta Rd ... 0412 175 553
Upper Coomera, Abraham Rd (cnr Reserve Rd) .... 07 5581 7227
Varsity Lakes, 20 Mattocks Rd ... 07 5593 7006
Libraries
Broadbeach, Sunshine Blvd (cnr Hooker Blvd) ... 07 5581 1555
Burleigh Heads, Park Ave ... 07 5581 7230
Burleigh Waters, Christine Ave (cnr Galeen Dr) ... 07 5581 1700
Coolangatta, The Strand, Marine Parade ... 07 5581 7240
Elanora, Pines Shopping Centre ... 07 5581 1671
Helensvale, Lindfield Rd (cnr Sir John Overall Dr) ... 07 5581 1625
Local Studies, Garden St (cnr Lawson St) ... 07 5581 7217
Mobile Library ... 07 5581 7272
Mudgeeraba, Railway St ... 07 5581 1684
Nerang, Price St (cnr White St) ... 07 5581 7180
Palm Beach, Eleventh Ave ... 07 5581 7250
Robina, Robina Town Centre Dr ... 07 5581 1600
Runaway Bay, Lae Dr ... 07 5581 7220
Southport, Garden St (cnr Lawson St) ... 07 5581 7201
Upper Coomera ... 07 5582 9300
Cnr Reserve and Abraham Rds
Sporting venues
Carrara Sporting Complex ... 07 5581 7082
Nerang-Broadbeach Rd
Gold Coast Athletics Centre Manager/Events .... 07 5594 9329
Gold Coast Cycle Centre ... 07 5581 7082
Palm Meadows Baseball Park ... 07 5581 7082
Runaway Bay Indoor Stadium ... 07 5581 7082
Tourist parks
Burleigh Beach Tourist Park ... 1300 672 750
Goodwin Tce, Burleigh Heads
Jacobs Well Tourist Park ... 1300 672 760
Pimpama-Jacobs Well Rd, Jacobs Well
Kirra Beach Tourist Park ... 1300 672 740
Charlotte St, Kirra
Main Beach Tourist Park ... 1300 672 720
Main Beach Pde, Main Beach
Ocean Beach Tourist Park ... 1300 672 710
Hythe St, Miami
Southport Broadwater Tourist Park ... 1300 672 730
Gold Coast Hwy, Southport
South Stradbroke Island Campground
Stradbroke Island Tourist Park ... 07 5577 3932 Currigee and North Currigee ... 07 5577 3932 Tipplers ... 07 5577 2849 Tipplers Kiosk ... 07 5529 6712
Tallebudgera Creek Tourist Park ... 1300 672 700
1544 Gold Coast Hwy, Palm Beach
Gold Coast Tourist Parks ... 07 5667 2790
Administration office
Waste and recycling centres
Phone enquiries (Mon to Fri 8am-5pm) ... 07 5581 6799
All centres are closed Good Friday and Christmas Day
Locations
Currumbin Currumbin Creek Rd (nearest intersection Bains Rd)
Fri-Mon 7am-4.50pm. Closed Tue-Thu
Helensvale 70 Helensvale Rd
7 days – 7am-4.50pm
Jacobs Well Skopps Rd (off Behms Rd)
7 days – 7am-4.50pm Merrimac Boowaggan Rd 7 days – 7am-4.50pm Molendinar Herbertson Dr 7 days – 6.30am-4.15pm Mudgeeraba 287 Mudgeeraba Rd 7 days – 7am-4.50pm
Numinbah Valley 2069 Nerang-Murwillumbah Rd
7 days – 7am-4.50pm
Reedy Creek Hutchinson St
7 days – 7am-4.45pm
Springbrook 4 Carricks Rd
7 days – 7am-4.50pm
Waste and Recycling Centres with Landfills
Stapylton Landfill 16 Rossmanns Rd
7 days –7am-4.50pm
Reedy Creek (Commercial only)
Southern extension of Hutchinson St Mon-Fri 7am-4.45pm
Federal government
Australian Electoral Commission ... 13 23 26
Information on enrolments or elections
Aged care – Enquiries ... 1800 500 853
Childcare assistance – Centrelink ... 13 61 50
Child Care Access Hotline ... 1800 670 305
Information on childcare options (Between 8am-6pm nationally)
Citizenship ... 13 18 81
Department of Immigration and Citizenship
Ombudsman ... 1800 068 908
Complaints about Local and State Governments
Pensions – Pension card Enquiries Centrelink ... 13 23 00
Telephones – Payphone complaints ... 1800 011 433
State government
Asbestos – Queensland Government ... 13 QGOV (137 468)
Building and Owner Builders
Queensland Building & Construction Commission ... 139 333
Electricity (Energex)
Emergencies (life-threatening) ... 13 19 62 Non life-threatening situations (loss of power
or supply problems) ... 13 62 62 General enquiries ... 13 12 53
Fire ants – To report fire ants ... 13 25 23
Fire restrictions ... 1800 020 440
Health – For a full listing of health contacts
Queensland Health ... 07 3234 0111
Housing
Public housing Enquiries (Robina) ... 07 5583 2200 Rental Tenancies Authority ... 1300 366 311
Justice of the peace - Enquiries ... 1300 301 147
Navigational hazards in waterways
To report hazards (Gold Coast region) ... 07 5539 7300
Police – For life-threatening situations ... 000
Noise from amplified music/devices and all other enquiries, call local policelink 131 444 or local police station
Public transport – Translink ... 13 12 30
Registration and transport planning
Department of Transport & Main Roads... 13 23 80
Rail – Queensland Rail ... 13 16 17
Residential Disputes
Neighbour disputes – Department of Justice ... 1800 017 288 Fences – South Queensland Dispute Resolute Centre 1800 017 288
Roads – Main Roads (GC District Office) ... 07 5596 9500
RSPCA – Animal Cruelty - Queensland ... 1300 264 625
SES – State Emergency Service ...132 500
Schools – Public schools are listed in the White Pages of your
local telephone directory
Streetlights – To report faults contact Energex ...13 62 62
Suburb boundary changes
Department of Natural Resource & Mines ...07 5583 1700
Termites
Queensland Building Services Authority ...07 5575 7999
Title searches – Department of Environment
and Resource Management ...07 3405 6900
Tourism
Gold Coast Tourism ...07 5592 2699 Tourism Queensland ...07 3535 3535 Surfers Paradise Alliance ...07 5584 3700 Broadbeach Alliance ...07 5539 8416 Connecting Southern Gold Coast ...07 5534 3500
Trees – Tree removals ...07 5582 8688
Walking trails – National Parks and Wildlife... nprsr.qld.gov.au
The Gold Coast Community Legal Centre & Advice Bureau Inc. is a non-profit community organisation that provides advice, assistance, information and referral to the entire Gold Coast community. This service is completely free of charge and not subject to any kind of means test.
Our organisation has come to be known simply as ‘The CAB’ over time and has now been servicing the Gold Coast community for more than 30 years. From very humble beginnings in a small space generously provided by the City of Gold Coast we have grown to one occupying modern, easily accessible premises and comprising of more than 25 volunteers, five solicitors and various support staff. All our staff and volunteers are dedicated to ensuring that the entire Gold Coast is serviced, from Yatala and Jacobs Well in the north to Coolangatta in the south and extending out to our hinterland suburbs in the west.
Apart from the community information provided by our dedicated volunteers, our legal services are in very heavy demand. For full information about these services please refer to our website, our facebook page, visit our office or ring our friendly volunteers on the front counter.
The Guide that you are now reading contains approximately 2400 entries and is regarded as the most accurate and up-to-date source of information about community organisations on the Gold Coast. Whilst we are able to ‘Google’ just about anything on the internet nowadays, at times some of the information on various web pages can be inaccurate or out of date or otherwise unreliable, unlike the information in the Guide.
Our thanks go to the City of Gold Coast for publishing the Guide and to all the representatives of organisations, clubs, etc. who contact us with new or updated details.
As well as this printed version, the Guide is also available on our website,
advicebureau.org.au, in an easy to navigate format. The web version is updated weekly so if you are updating your organisation’s details, please fill in the ‘listing request’ form on our website or notify us by post, email or fax of any changes.
Victoria Shiel
Principal Solicitor and Coordinator
Welcome to the 2015
Gold Coast Community Guide
Contents
A-Z Guide ...8
Aboriginal services ...8
Accommodation ...9
Animals and birds ...14
Business and professional ...15
Children ...17
Community facilities ...24
Community information ...29
Community service groups...33
Counselling ...42
Cultural groups ...43
Education ...48
Emergency services ...51
Employment and training ...53
Environment...55
Family law ...57
Family support groups ...58
Finance ...62
Gambling support ...63
Genealogical societies ...63
Government ...63
Health and medical ...68
Historical ...77
Hobbies and crafts ...78
Hospitals – public ...80
Law and justice ...80
Mental health services ...83
Multicultural groups and services ...85
Recreation and social ...87
Religion and philosophies ...102
Sport ...108
Sport and recreation facilities ...129
Transport ...132
Volunteer information ...133
Welfare ...134
Youth ...135
People with a
Disability Guide ...142
Seniors Guide ...164
Index ...180
Aboriginal services
Cultural groups and services
Kalwun SEQ, RE, FSS and FKC
14 Kortum Dr Burleigh Heads 4220
P 5520 8600
Wkalwun.com.au
Aboriginal and Torres Strait Islander community members are invited to participate in Kalwun’s cultural groups. Aboriginal cultural tours, cultural
development. Come along and share great activities. Bring your ideas. The rest is free. Transport available.
Kirrawe Indigenous Corporation
Labrador Community Hub 55 Billington St Labrador 4215
P 5679 3471 0403 175 395
Wkirrawe.com.au
Kirrawe Indigenous Corporation is a not-for-profit community-based organisation providing culturally responsive services and support to meet the needs of the Indigenous community on the northern end of the Gold Coast. Hours of operation 9am - 4pm.
Health/housing/social welfare
Aboriginal Health Services Tweed Heads
Powell St (PO Box 904) Tweed Heads 2485
P 5506 7597
Wncahs.nsw.gov.au
Bugalwena service provides services and programs to the indigenous community to suit community needs, which include crisis intervention, advocacy and support, immunisation programs and supported playgroups in the Tweed Valley.
Kalwun Aged Care (HACC)
118 Bonogin Rd Mudgeeraba 4213
P 5522 9197
Wkalwun.com.au
In-home care services. Home support for people at home rather than in nursing home. Transport and carer for banking, shopping, to and from hospital, medical and dental visits. Podiatry service, hairdressing, day respite and maintenance.
Kalwun Development Corp Ltd (Housing)
1/30 Lawrence Dr Nerang 4211
P 5578 3434
Wkalwun.com.au
Housing, child protection unit and fostering. Aged care and respite. HAAC program. Medical centre. No emergency accommodation.
Kalwun Development Corp Ltd (Social Welfare)
1/30 Lawrence Dr Nerang 4211
P 5578 3434
W kalwun.com.au
Centrelink referrals, food vouchers, medical, dental, children’s services, fostering, child protection unit, aboriginal culture tours, aged care and day respite. Assist with transport. Affordable long term accommodation - no emergency accommodation.
Kalwun Health Miami
2020 Gold Coast Highway Miami 4220
P 5526 1112
Wkalwun.com.au
Medical centre. Medical, dental, aged care and day respite. HAAC services. Assist with transport. Children’s services and child protection unit. Operates from a purpose-designed facility which caters for primary health care needs of the community.
Kirrawe Indigenous Corporation
Labrador Community Hub 55 Billington St Labrador 4215
P 5679 3471 0403 175 395
W kirrawe.com.au
Kirrawe Indigenous Corp. is a not-for-profit community-based organisation providing culturally responsive services and support to meet the needs of the Indigenous community on the northern end of the Gold Coast. Hours of operation 9am - 4pm.
Krurungal ATSI Corp for Welfare
F5/F9 Eastern Ave Airport Central Bilinga
P 5536 7911
For health, welfare and resources. Male and female youth workers. Provides programs aimed at helping women and youth, as well as a dedicated drug and alcohol program. Mibbinbah PO Box 2289 Burleigh BC Burleigh Waters 4220 P 5569 1837 0416 173 975 E [email protected] Wmibbinbah.org
Our Vision: Using ‘proper way’ to create safe spaces for spirit healing, empowerment, celebration, education and training. Enabling Aboriginal and Torres Strait Islander males to regain their rightful place in society - whatever that may be.
Legal services
Aboriginal & Torres Strait Islander Legal Service (Qld) Ltd
Suite 8 Level 1/19 Short St Southport 4215
P 5532 6988
W atsils.org.au
Community-based organisation established to provide professional and culturally proficient legal service to Aboriginal and Torres Strait Islander people. Contact for criminal, family and civil law representation.
Accommodation
Accommodation
Salvation Army Still Waters - Women’s Crisis Accommodation
173 Wardoo St Southport 4215
P 5591 1776
Wsalvationarmy.org.au
Emergency unit accommodation for women with children under 12 and hostel type room for single women 18 and over.
Advice and assistance
Body Corporate & Community Management Information Service
Level 4 Magistrates Court 363 George St Brisbane 4000
P 1800 060 119
Wjustice.qld.gov.au
Information service on body corporate matters and community management. When you ring leave your name and telephone number for a body corporate representative to phone you back. Phone hours Mon - Fri 8.30am - 4.30pm.
Broadbeach Flatmate Centre
15 Albert Ave Broadbeach 4218
P 5592 1800 0451 659 898
W myflatmate.com.au
Earn money by listing your spare bedroom, granny flat or studio with us. It’s easy. It’s sociable. We cover the whole Gold Coast. I also personally match you if you are seeking somewhere to live, with the appropriate person/s, and place. Est. since 1992.
CAMRA Inc (Caravan & Manufactured Residents Assoc of Qld Inc)
28 Robertson St Fortitude Valley 4006
P 3852 2064 1300 880 919
Wcamra.net.au
To advise tenants who live in caravans and manufactured homes of their rights and responsibilities. Residential Tenancies Authority phone 1300 366 311. Tenants advice Mon-Fri 9am - 2pm. All mail to be addressed to PO Box 833, Wynnum 4178.
Dept of Housing and Public Works
80 Bazaar St Robina Town Centre 4230
P 5583 2200 1300 880 882
Whpw.qld.gov.au/Housing
Welfare, public housing and seniors units, bond loans, public rental applications. Also provide private rental assistance depending on age and income. Visit our website for online application or eligibility.
GC Flatmates
WGoldCoast-Flatmates.com
All enquiries will be replied to only by email. Email support is active from Mon-Fri from 8.30am - 6pm. It may take up to 4 hours for reply.
GC Regional Assoc of Tenants Inc
PO Box 10416 Southport 4215
P 5591 5038
Represents all social housing tenants in the Gold Coast Region. Meetings held on 3rd Mon of each month from February to
November in the Community Room, 81 High St, Southport.
Home Loans
(Dept of Communities Qld Gov)
GPO Box 690 Brisbane 4001
P 1300 654 322
Whousing.qld.gov.au
Customer service home loans line. For first home owners grant phone Office of State Revenue. For bond loan phone 1300 650 282.
Horizon Housing Co (HHC)
PO Box 3680 Australia Fair Southport 4215
P 5668 9400 1300 133 027
Whorizonhousing.com.au
Provides quality sustainable housing solutions from subsidised rental to home ownership. Not-for-profit charity now in Southport formed to alleviate housing stress. Applicants are required to be registered on the Department of Communities wait list.
Ken & Joan Hancock Homes (SPACC)
36 Hamilton Ave Surfers Paradise 4217
P 5531 6013
Wsurfersanglican.com.au
Medium to long term, partially supported accommodation for 8 single homeless men 20 years plus, without disabilities or addictions requiring constant supervision. (no emergency accommodation). Primary objective is to provide a safe, secure environment.
Medi Aid Centre Foundation
Gold Coast
P 5570 2604
Contact for information regarding Medi Aid Centre Foundation apartments for rent in Surfers Paradise. Accommodation for deserving people. Dedicated to the elderly with no home with maybe health and/or financial issues who can care for themselves.
Qld Body Corporate Assoc (QBCA)
PO Box 12900 George St Brisbane 4003
P 5570 2688
W QBCA.org
Forum for body corporate matters in Queensland, which provides newsletters, information, education and email helpdesk assistance. Support for the body
corporate sector. Free lifetime membership for individuals, unit owners and resident managers.
Residential Tenancies Authority Information Line
3 Hershall St Brisbane 4000
P 1300 366 311
Wrta.qld.gov.au
Recorded information line. Assists tenants, landlords, agents and managers in key ways: rental bond, tenancy, dispute resolution, investigations unit. Forms held at post offices for most tenancy problems e.g. bond, repairs and maintenance, rental etc.
Study GC Homestay & Accommodation Centre
PO Box 3832 Australia Fair
P 5591 3322
Whomestaynetwork.org
Whether you are an international student, a student from another part of Australia, a member of a sports team AHW Homestay can help find appropriate accommodation for your needs.
Supporting Those at Risk of Homelessness (STARH) P 5569 1838
The STARH project is an early intervention program working with families and individuals in the Gold Coast and Logan regions to assist to reduce risks of homelessness and sustain their tenancy.
Aged care facilities
Abri Home for the Aged
Cnr Bauer/Heath Sts Southport 4215
P 5555 4888
Wanglicaresq.org.au
Provides comfortable, residential low and high care accommodation with 65 residential aged care places. Ageing-in-place includes 10 secure dementia-specific places and respite care.
Arcare Sanctuary
38-56 Caseys Rd Hope Island 4212
P 5510 8985
Warcare.com.au
Aged care facility with ageing in place. Hostel. Elegant, secure environment with 24 hour care. Provides residential high and low care and respite services.
Ashmore Retreat Garden Suites
19 Allunga Ave Ashmore 4214
P 5656 1000
Wretreatcare.com.au
40 beds including dementia units attached. Registered nurse on staff on call 24 hours. Residents may buy in. Hairdressing salon, recreation rooms, doctors surgery. Respite available.
Blue Care Kingshaven Residential Care Centre
24a Kingscliff St Kingscliff 2487
P 1800 838 929
Wbluecare.org.au
Residential-low care/hostel located in Kingscliff Gardens complex. Aged care assessment is required. Low care facility. Ageing in place.
Blue Care Kirrahaven Residential Care Centre
24 Coolangatta Rd Kirra 4225
P 5589 8800
Wbluecare.org.au
Blue Care Hostel including a special care unit. Secure dementia care. Aged care assessment is required. Low care facility. Ageing in place.
Blue Care Labrador Gardens
83 Muir St Labrador 4215
P 1300 783 793 07 5571 3622
Wbluecare.org.au
Blue Care Labrador Gardens aged care facility is an architecturally designed, state of the art 160-bed facility catering for high and low care needs. Aged care assessment is required. Ageing in place.
Blue Care Pineshaven Residential Care Centre
17 Applecross St Elanora 4221
P 1800 838 929 5534 5433
Wbluecare.org.au
Blue Care Hostel including a special care unit. Aged care assessment is required. Low and high care facility. Respite and dementia care. Ageing in place.
Blue Care Talleyhaven Residential Care Centre
54 Dudgeon Dr Tallebudgera 4228
P 1800 838 929 5522 6044
Wbluecare.org.au
Blue Care Hostel including a special care unit. Residential-high care/nursing Home. Aged care assessment is required. Ageing in place.
Blue Care Woodlands Lodge
29 Melbourne Rd Arundel 4214
P 1800 838 929
Wbluecare.org.au
Blue Care hostel including a special care unit. Aged care assessment is required. Low and high care facility. High care dementia unit.
Churches of Christ Care Homesteads
64 Billabirra Cres Nerang 4211
P 5557 1888
Wcare.cofcqld.com.au
Aged care facility with low and high care.
De Paul Villa Aged Care
27 Edmund Rice Dr Ashmore 4214
P 5582 7250
W depaulvilla.com.au
Aged care and nursing facilities. High and low care with high and low care dementia care.
Domain Ashmore
100 Wardoo St Ashmore 4214
P 5597 2211
W domainprincipal.com
Aged care facility and residential aged care. 24 hour registered nurse on duty. 127 bed Nursing Home. Both low and high care: ‘The Annex’ low care, ‘The Lodge’ high care, ‘The Cottage’ dementia secure. Respite care. Hydrotherapy pool.
Earle Haven Retirement Village Orchid House
62 Lawrence Drive Nerang 4211
P 5578 3433
Wearlehavenretirement.com.au
Providing on-going care. A government subsidised hostel with 24 hour security and 24 hour health care program. Part of the Earle Haven Retirement and Leisure Resort. 29 beds plus 1 respite.
Hill View House Ashmore
135 Cotlew St Ashmore 4214
P 5597 0422
Whillviewhouse.com.au
Provide excellence in aged care offering a superior standard of services for low, high and special care residents. Fully accredited, Australian Government funded, privately owned. Enquiries welcome.
Hill View House Merrimac
239 Gooding Dr Merrimac 4226
P 5559 3222
Whillviewhouse.com.au
Modern residential care facility providing excellence in aged care, offering a superior standard of services for low, high and special care residents. Enquiries welcome by email or phone.
Leamington Aged Care Facility
55 Worendo St Southport 4215
P 5571 0622
Wbcphealth.com
14 Hostel beds. Catering for reasonably independent aged persons. Residents to be assessed by ACAT. Privately owned. Part of Leamington Nursing Home.
Lions Haven for the Aged
9 Pendraat Pde Hope Island 4212
P 5530 8966
Wlionshaven.com.au
We are a 61 bed facility providing high and low care, which includes a 20 bed secure unit. Residents have the freedom to enjoy life in a homelike atmosphere where families and friends are most welcome.
Marana Gardens Aged Care Service Southport
10 Ridgeway Ave Southport 4215
P 5552 6888
Wcare.cofcqld.com.au
70 Bed Hostel facility with 43 high care and 28 low care places including 1 respite and 18 dementia placements. Ageing in place.
OZcare Keith Turnball Place - Labrador
52 Imperial Pde Labrador 4215
P 5500 7600
Wozcare.org.au
137 bed facility. 24 hour care. Special accommodation for married couples. Low care, high care, special care unit. Activities program. Residents have access to physiotherapists, podiatrists, hairdresser, library, pool, CD player, TV, etc.
OZcare Ozanam Villa - Burleigh Heads
20 Matilda St Burleigh Heads 4220
P 5507 0800
W ozcare.org.au
167 bed facility. High and low care and special care. No buy-in. 24 hour care. Activities program, physiotherapist, podiatrist, dietitian, library etc. Accommodation for married couples. Assist with showering, dressing etc.
Southern Cross Care St Joseph Apartments
1/9 Blundell Blvd Tweed Heads South 2486
P 5524 4519
Wsch.org.au
Ageing in place. 24 hour care. Affiliated with St Mathas Apartments Banora Point.
Trinity Gardens Hostel
135 Nerang St Southport 4215
P 5591 2848
18 single units. Accommodation for men and women. Emergency buttons but no care facilities. Villa Serena 2 Easthill Dr Robina 4226 P 5665 5999 E [email protected] Wvillaserena.com.au
Villa Serena is a boutique aged care facility offering services in low care (hostel), high care and secure dementia living.
Emergency accommodation
Blair Athol Accommodation & Support Program
93 Golden Four Dr Bilinga 4225
P 5536 2173
Wblairathol.org
Emergency and crisis short to medium term accommodation for families and singles over 18 years. Crisis intervention and counselling, living skills, training, emotional support, practical assistance, budgeting skills and financial management. 24 hrs, 7 days.
Domestic Violence Womens Line - DVCONNECT
P 1800 811 811
Wdvconnect.org
State wide 24 hour free telephone help service to organise referrals to accommodation in refuges. Information on domestic violence and referral crisis intervention. Telephone support. Confidential. Offers refuge for pets also through RSPCA foster carers.
GC Project for Homeless Youth
PO Box 2316 Southport 4215
P 5591 3746
Whomelessyouth.com.au
Accommodation for homeless youth 16-18 years. Lawson House Crisis accommodation for youth ‘at risk’ phone 5564 8360 (6 week stay). Please ring for information.
Homeless Persons Information Queensland (Freecall)
P 1800 474 753
E [email protected]. gov.au
Wcommunities.qld.gov.au
Gives confidential advice 24 hours, 7 days. Can help by providing: information on housing, advice and support and practical assistance such as - places to get meals, where to access showers, clothing etc. A free service for people of all ages.
Host (Homelessness Outreach Support Team)
P 5536 5247 5536 2173 a/h
Provides intensive support to the homeless or those at risk of homelessness (including rough sleepers) who are experiencing difficulties. Short to medium term. Referral/ advocacy. Target group - young single men and women and families. Ring if in need.
OZcare GC Housing Program
3 Frinton St Southport 4215
P 5519 0300
Wozcare.org.au
Supported accommodation for families with children.
Salvation Army Still Waters
173 Wardoo St Southport 4215
P 5591 1776 5591 3980
Wsalvationarmy.org.au
Emergency unit accommodation for women with children under 12 and hostel type room for single women 18 and over. For crisis accommodation phone 5591 1776 women’s hostel. For women’s medium term phone 5591 2465.
STARH Project
208 Highfield Dr Robina 4226
P 5569 1838
Wwmb.org.au
Early intervention from homelessness. Supporting those at risk of becoming homeless: families, couples and individuals living in the City of Gold Coast and Logan City Council regions.
Nursing homes
Blue Care Amaroo Residential Care Centre 68-78 Keith Compton Dr Tweed Heads 2485 P 1800 838 929 5536 1388 E [email protected] W bluecare.org.au
Blue care nursing home including a special care unit. Aged care assessment is required. High care facility.
Blue Care Kingscliff Aged Care Facility
24a Kingscliff St Kingscliff 2487
P 1800 838 929 02 6674 7500
W bluecare.org.au
Blue Care nursing home including a special care unit. Located in the Kingscliff Gardens complex. Aged care assessment is required. High care facility. Further enquiries to Residential Officer above. Ageing in place.
BUPA Merrimac
3-5 Glenhaven Ct Merrimac 4226
P 5522 9888
W bupaagedcare.com.au
Hostel and nursing home. Dementia care and secure care.
Domain Principal Tweed Heads
Carramar Dr Tweed Heads West 2485
P 1300 362 481 5599 8866
W domainprincipal.com.au
24 hour nursing care with 79 beds.
Earle Haven Retirement Village Hibiscus House Nursing Home
62 Lawrence Dr Nerang 4211
P 5578 3433
W earlhavenretirement.au
24 hour care. 59 beds. High care.
Eric Franks Nursing Home (Golden Age Retirement Village)
60 Ridgeway Ave Southport 4215
P 5509 8555
W care.cofcqld.com.au
44 beds. High care beds. Ring for further information on facilities. (Eric Franks Nursing Home is part of same complex of Golden Age retirement village).
GC Homestead Nursing Centre
142 Reserve Rd, Upper Coomera 4209
P 5502 8222
W goldcoasthomestead.com.au
117 beds. Catering for geriatric population. Offering rehabilitation with full time
diversional therapists. Physiotherapy. High and low care. 10 beds for special needs.
Golden Age Aged Care Service Southport
60 Ridgeway Ave Southport 4215
P 5509 8555
W care.cofcqld.com.au
Nursing home. Affiliated with Church of Christ Qld. 63 independent living units, 54 hostel units plus 2 respite. (Eric Franks Nursing Home in complex has 44 high care beds.)
Jimbelunga Nursing Centre
259 River Hills Rd Eagleby 4207
P 3807 0655
W jimbelunga.org.au
Aged care for high and low care residents with ageing in place. Secure dementia care. Dementia and respite care.
Lady Small Haven Aged Care Service
60 Allchurch Ave Benowa 4217
P 5510 1555
W careagedcare.com.au
Retirement village includes nursing home, hostel, resident funded rooms and studio units. Churches of Christ Care active in the areas of aged care and Family and Community Care.
Leamington Nursing Home
55 Worendo St Southport 4215
P 5571 0622
E [email protected] 80 high care and 14 low care beds. 24 hour nursing care and supervision. Geriatric high care nursing home. ACAT assessment required. Rehabilitation services provided.
Melody Park Retirement Resort Nerang
261 Gilston Rd Nerang 4211
P 5557 1777
W sdaac.com.au
Wisteria Lodge - Hostel. 40 beds, 10 dementia, ageing in place. ACAT assessment required. 46 Independant living units.
Mudgeeraba Nursing Centre
21-25 Old Coach Rd Mudgeeraba 4213
P 5530 5055
W cookcare.com.au
24 hour care suitable to improve the quality of life for those within the centre. Health Department approval for nursing care. 61 high care nursing home, 42 low care hostel ‘The Lodge’.
Murwillumbah Nursing Home
Ingram Pl Murwillumbah 2484
P 02 6672 4233
W domainprincipal.com.au
Government approved nursing home. 100 beds in total. Permanent and respite, dementia high and low level care.
Nerang Nursing Centre
6 Mylor St Nerang 4211
P 5578 4888
W clanwilliam.com.au
81 bed/24 hour high care nursing centre providing support to elderly and their families. Physiotherapy and diversional therapies. Chiropody, visiting hairdresser, massage therapist. Office open 8.30am - 5pm.
Paradise Lakes Care Centre
360 Oxley Dr Runaway Bay 4216
P 5537 8488
3 houses each with 16 rooms with ensuites. 48 beds in total. Ageing in place. Hostel accommodation (low care). No respite. Government approved.
Roslyn Lodge Aged Persons Complex
24 Main Western Rd North Tamborine 4272
P 5545 7822
W prescare.org.au
Located in the lush rainforests of the Gold Coast hinterland on scenic Tamborine Mountain with 38 beds, (includes 8 dementia care and one respite bed).
RSL Care 126-138 Galleon Way Currumbin Waters 4223 P 1800 888 775 5507 8300 E [email protected] W rslcare.com.au
15 studio apartments - independent living units. 20 room special care units for aged people with dementia. 55 low care units and 50 high care units.
St Andrews Lutheran Aged Care
2 Sullivan Rd Tallebudgera 4228
P 5576 3559
E [email protected] 72 bed aged care facility as well as 22 independent living units (1 and 2 bedroom).
St James Park Care Centre (Ibis Care)
40-44 Helensvale Rd Helensvale 4212
P 1300 272 273 5573 6205
W ibispl.com.au
66 single en-suite rooms and 4 double rooms offering permanent high and low care nursing. Respite may be available on application. ACAT assessment required. Trusted residential aged care.
Star Gardens
14 Brooklands Dr Beaudesert 4285
P 5541 3744
W staragedliving.org.au
aged care facility with 76 beds - 1 respite, 36 high care, 40 low care.
Tall Trees Ocean View Supported Living Community Banora Point
2-4 Terranora Rd Banora Point 2486
P 1300 304 413 3442 9378
W oceanviewbanorapoint.com A supported living community offering 24 hour care in your own apartment. No ACAT assessment required. We offer all the benefits of independent living with flexible levels of care including nursing, personal and domestic services to suit your needs.
Villa La Salle
32 Bauer St Southport 4215
P 5532 0466
W caritascare.org.au
Buy-in available. Low to high care hostel units and respite available. 106 self contained units. Mass daily.
Wongaburra Garden Settlement for the Aged
210 Brisbane St Beaudesert 4285
P 5540 1400
High care/low care, secure area. 16 extra services with 7 respite (high and low care).
Retirement villages
Aveo Amity Gardens Ashmore
5 Lochinvar Ct Ashmore 4214
P 132 836 5597 1866
W aveo.com.au
Quiet secure retirement village. Independent living units with a range of onsite facilities. Aveo Robina 1 Glenside Dr Robina 4226 P 132 836 5593 1071 E [email protected] W aveo.com.au
Independent living units for the over 55’s, located in the Robina neighbourhood. 24 hour emergency call system. Ring or email for information on on-site facilities.
Aveo Southport Gardens
4 Beryl St Southport 4215
P 132 836 5539 1355
W aveo.com.au
A retirement village with 1 or 2 bedroom independent living units. A range of onsite facilities available.
Aveo The Domain Country Club Ashmore
74 Wardoo St Ashmore 4214
P 132 836 5539 1500
W aveo.com.au
A retirement country club with
independent living units and 1 bedroom serviced apartments.
Aveo Tranquility Gardens Helensvale
5 Mildura Dr Helensvale 4212
P 13 28 36 5573 3622
W aveo.com.au
A retirement village with independent living units and a range of onsite facilities.
Blue Care Elanora Gardens Elanora
1 Pines Lane Elanora 4221
P 1800 990 446
W bluecare.org.au
Comfortable, secure independent living for the over 65s with 24 hour emergency system. Elanora Gardens is co-located with a Blue Care aged care Facility. Has 14 units. Ring or email for information about our on-site facilities.
Blue Care Lakeside Village Mermaid Waters
1-3 Aquila Ct Mermaid Waters 4218
P 1800 990 446
W bluecare.org.au
Comfortable, secure independent living for the over 65s with 24 hour emergency system. Has 36 units. Ring or email for information of on-site facilities.
Blue Care Pioneer Place Southport
17 Meron St Southport 4215
P 1800 990 446
W bluecare.org.au/PioneerPlace
A Blue Care retirement village with 24 hour emergency system. Has 21 Units. Ring or email for information of on-site facilities.
Earle Haven Retirement Village
62 Lawrence Dr Nerang 4211
P 5578 3433
W earlehavenretirement.com.au A retirement village at Nerang. Ring for information on on-site facilities.
Gateway Lifestyle
22 Handsford Rd Coombabah 4216.
P 5577 4066
W hammondvillage.com.au
Owner-occupied homes in a Village for the over 55’s at Coombabah. Ring for information on our on-site facilities.
Golden Age Village Southport (Independent Living)
60 Ridgeway Ave Southport 4215
P 5564 0939
A retirement village in Southport. Ring or email for information on on-site facilities.
Lady Small Haven Retirement Community Benowa
60 All Church Ave Benowa 4217
P 1800 199 740 5510 1555
W cofcqld.com.au
A retirement village at Benowa. Ring for information about on-site facilities.
Melody Park Retirement Resort Nerang
261 Gilston Rd Nerang 4211
P 5557 1777
E sdaac.com.au
W[email protected] Qld Adventist retirement village at Nerang. Ring or email for information of on-site facilities. RSL Galleon Gardens Retirement Community 126-138 Galleon Way Currumbin Waters 4223 P 5507 8300 E [email protected] W rslcare.com.au
A retirement village at Currumbin Waters with 24 hour call system. Ring or email for information on on-site facilities.
Tall Trees Ocean View Supported Living Community Banora Point
2-4 Terranora Rd Banora Point 2486
P 1300 304 413 3442 9378
W oceanviewbanorapoint.com A supported living community offering 24 hour care in your own apartment. No ACAT assessment required. We offer all the benefits of independent living with flexible levels of care including nursing, personal and domestic services to suit your needs.
Villa La Salle Retirement Village Southport
32 Bauer St Southport 4215
P 5532 0466
Wcaritascare.org.au
A retirement village in central Southport with on-site manager Mon-Fri 8-4pm. Ring for information of on-site facilities.
Animals and birds
Animal/bird/fish clubs
Beenleigh Bird Breeders Assoc
PO Box 5021 Eagleby 4207
P 5546 6129
E [email protected] Held at Community Centre, Friar Rd, Eagleby. Club, 2 bird sales. Library and magazines. Trips to other aviaries. Guest speakers at monthly meetings 1st Tue of the
month at 7pm. Everything to do with birds.
GC Aviary Bird Assoc Inc
PO Box 7003 GCMC Bundall 9726
P 5524 1132 5522 6666
W goldcoastaviarybird.org.au
To develop public interest in conservation and husbandry of native exotic birds. Meeting venue at Main Pavilion,
Mudgeeraba Show Grounds on the 3rd Fri
of each month at 7.30pm.
GC Cat Club Inc
PO 1003 Ashmore City 4214
P 0429 422 131 5525 2104
W goldcoastcatclub.com
Provides advice on cat care, boarding, grooming and promotes responsible cat ownership. Members include registered breeders and cat lovers. Information for new exhibitors, new members welcome. Shows in February and June each year.
GC Dog Obedience Training Club Inc
PO Box 143 Southport 4215
P 5591 7048
W goldcoastdogobedience.com
Affordable reward based obedience classes and puppy kindy for the general public. Evening classes. Pre-enrollment required. Meet at Ron Short Park, Alicia St, Southport. Book in advance. Ring for details of courses.
Surfers Paradise Budgerigar Club
Showgrounds Worongary Rd Mudgeeraba 4213
P 5569 2898
W spbudgerigars.com
Club meets on the 2nd Wed of every month
at 7.30pm at the small hall, Mudgeeraba Showgrounds. Birds always on show and for sale. Come along and learn about this wonderful hobby. Enjoy supper and meet new friends.
WAAG - Wild About Agility GC
James Overall Park Brighton Pde Southport 4215
W waagagility.net
Visit website to contact by email for events etc. To educate people about dogs in a fun environment.
Animal welfare groups
AWLQ (Animal Welfare League Qld)
Shelter Rd Coombabah 4216
P 5509 9000 5509 9030
W awl.qld.com.au
Care for 10,000 strayed and abandoned animals a year in SE Qld. Rely on community support as not Government funded. Key focus: To find new homes for surrendered and abandoned animals whilst educating the community. Lost or stray animals: Phone 5581 7600.
AWLQ Rehoming Centre
Shelter Rd Coombabah 4216
P 5509 9000
W awl.qld.com.au
Rehoming Centre for strayed and abandoned animals. Operating hours for Rehoming: Mon-Sun from 10am - 4pm, operating hours for viewing: Mon-Sun from 10am - 5pm.
PALE (People Against Live Exports)
33 Sweetgum St Ashmore 4214
P 5539 2369
W livexports.com
People against live exports hoping to ban live exports of animals.
RSPCA Gold Coast & Hinterland Branch
PO Box 3025 Burleigh Town 4220
P 5586 2500
E [email protected] Operate 5 thrift stores and offer a large items donation pick-up service and delivery from West Burleigh location. No RSPCA animal shelter on the Gold Coast but Miami Adoption Centre operates through a foster care system. Conduct educational programs.
RSPCA Qld
139 Wacol Station Rd Wacol 4076
E 1300 264 625 3426 9999
Animal shelter, adoption centre, vet services etc. Lost and Found phone 1300 363 736. Adopt-a-Pet phone 1300 364 443. Shelter is open 24 hours a day for in-coming animals and adoption centre is open Tue-Sun. For Call Centre phone 3426 9999.
Wildcare Australia Inc
PO Box 2379 NMC 4211
P 5527 2444
W wildcare.org.au
Emergency hotline: 24 hours/7 days if you find sick, injured or orphaned wildlife. Non-profit organisation dedicated to the rescue and rehabilitation of native life. Visit our website for comprehensive information on how to assist an animal in need.
Bees
GC Amateur Beekeepers Society
Gold Coast
P 5590 4694
W gcabs.net.au
Aim: To promote the hobby of beekeeping and provide information and assistance to fellow members and members of the public in relation to the keeping of Honey Bees. Monthly meetings: Alternate 3rd Sat/3rd Sun
at 10am. Monthly newsletter “The Buzz”.
Pet cemeteries
Pet Cemetries/Memorials
1/5 Rothcote Ct West Burleigh 4219 See Yellow Pages phone directory
P 1300 887 080 5522 0961
W petseternalpeace.com.au
Pride themselves for prompt and personal service. Mon-Fri 9am - 5pm, Sat 9am - 12pm. See website for further information.
Pounds and refuges
David Fleay Wildlife Park
West Burleigh Rd Burleigh Heads 4220
P 5576 2411
W nprsr.qld.gov.au
Conservation park which enables people to see some of our native animals and raise community awareness on the need to protect them. Open 7 days a week.
City of Gold Coast Pound (Animal Welfare League of Qld)
Shelter Rd Coombabah 4216
P 5581 7600
W awlqld.com.au
Pound and sanctuary for lost and found animals e.g. dogs, cats and stock. Open Mon-Fri 8am - 5.40pm, Sat 8am - 4.40pm and 10am - 2pm public holidays. Closed Sun. For Animal Welfare League phone 5509 9000 to care for and find suitable homes for stray and unwanted animals.
RSPCA Tweed Shire
48 Boyd St Tweed Heads 2485
P 5536 5135
W rspcansw.org.au
Tweed Shire adoption centre for animals open 6 days a week 9.30am - 4pm. Thurs off. Society for the prevention of cruelty to animals NSW.
Business and
professional
Business advice
ASIC (Australian Securities & Investment Commission)
Level 20 Commonwealth Bank Building 240 Queen St Brisbane 4000
P 1300 300 630
W asic.gov.au
Independent Commonwealth Government body. Corporate, market and financial services regulator. Power to protect consumers against misleading conduct affecting financial products and services. Deal with company registration and company checks.
AusIndustry Gold Coast
Level 1/26 Marine Pde Southport 4215
P 132 846 5503 1601
W ausindustry.gov.au
Provide a convenient resource to help local businesses obtain information on the many forms of assistance available and advise on the application process. Australian government principal business services provides incentives to help Australian business.
Business Name Registration (Office of Fair Trading)
7 Short St Southport 4215
P 13 74 68
W fairtrading.qld.gov.au
Ring enquiry line from 8am - 6pm Mon-Fri for registering Business name in Queensland. Visit The Office of Fair Trading or download an application form from the website. Office hours Mon, Wed, Thu and Fri 8.30am - 4.30pm and Tue 9.30am - 4.30pm.
Queensland Building and Construction Commission (QBCC)
Suite 26/86 Robina Town Centre Dr
P 1300 272 272
W qbcc.qld.gov.au
Customer service centre for advisory information and development services for home builders. Investigates complaints against constructions completed by registered builders. Issues owner/builders permits. Controller of registered builders in Queensland.
Smart Licence (Dept of Employment and Economic Development)
PO Box 974 Spring Hill 4004
P 1300 363 711
W smartlicence.sd.qld.gov.au
For information on licences required for operating a business in Queensland. Will provide tailored business licensing and information. Application forms and Smart Licence Online lodgment. Small Business web site - smartsmallbusiness.qld.gov.au.
Tourism Major Events - Small business and Commonwealth Games
80 Ann St Brisbane 4000
P 13 25 23
W business.qld.gov.au
GOBiS and Smart Business Resource Centre can be accessed on phone 1300 363 711. Open Mon-Fri.
Business and professional clubs
ARAMA (Australian Resident
Accommodation Managers Assoc Inc)
GPO Box 2477 Fortitude Valley BC 4006
P 1300 272 627 5598 1733
E arama.com.au
Professional association for management right owners for members who manage complexes of 10 or several hundred units, holiday or permanent rental and/or a mixture of both. ARAMA QLD Gold Coast have monthly social and information meetings.
Australian Culinary Federation (Qld Chapter) PO Box 6893 GCMC Bundall 9726 P 0414 530 472 E [email protected] W austculinary.com.au/chapters/queensland To provide a social, political and educational forum and voice for chefs, apprentices, students and all others in the hospitality, food, tourism and catering industries.
GC Business Club PO Box 274 Broadbeach 4218 Rob Thompson P 0408 797 361 E [email protected] W goldcoastbusinessclub.com.au Non-profit fun, informative regular meet=ups packed with information on creative strategies used to propel your business to success. Primarily aimed at small business owners wanting to learn from, share experiences and network with other GC business owners.
GC Media Club
PO Box 6094 GCMC 9726 Bundall
P 0401 312 312 0412 710 605
W themediaclub.com.au
Group of industry professionals who organise and raise funds at functions to donate to charities nominated. Encourage, educate, entertain and support members to further professionalism. Funds raised may be allocated to members suffering hardship.
Graduate Women Qld Inc Gold Coast Branch
PO Box 1150 Southport BC 4215
P 5532 4977
W graduatewomengoldcoast.org.au/ Meets 4 - 6 times yearly. Guest speakers. Guests and graduates welcome. Affiliated with world wide organisation. Scholarships for graduate studies. Meet various venues. Support and networking for members. Life long learning.
Soroptimist International Gold Coast Inc
PO Box 198 Ashmore City 4214
P 5527 8024
W siswp.org
Volunteer service and advocacy club of business and professional women. Working to improve the lives of women and girls at a local and global level in areas such as
poverty, discrimination etc. Meets 3rd Mon of
the month at Ferry Rd Tavern, Southport.
Chambers of commerce
Chamber of Commerce - Beenleigh Yatala PO Box 1690 Oxenford 4210 P 1300 557 991 0428 260 340 E [email protected] W coomerachamberofcommerce.com.au Represent the interests of business in the area to government. Promote and make recommendations for planning of the area and to improve the business knowledge of members. Monthly social gatherings, guest speakers. Check website for up coming events.Chamber of Commerce and Industry Inc Southport
PO Box 422 Southport 4215
P 0411 866 679
W southportchamberofcommerce.org.au Promotion of development and progress in the Southport area. Promote and safeguard interests of Southport business community. Check the website for meeting details.
Chamber of Commerce and Industry Inc Tweed
PO Box 6795 Tweed Heads South 2486
P 0401 338 035 5524 4401
W tweedchamber.com.au
Promotion of business community and representation of business interests in Tweed Heads and district.
Chamber of Commerce & Industry Qld (GC and Hinterland Region)
PO Box 7066 GCMC 9726
P 5538 2133 0458 422 041
W commerceqld.com.au
A private enterprise member organisation offering a complete, convenient, one-stop source of professional business and industry advice, information, training and consultancy services.
Chamber of Commerce & Industry Tamborine Mountain
PO Box 68 North Tamborine 4272
P 5545 0944
W commerceqld.com.au
Promotion of development and progress within the local area. Assistance to
business people in retail and industry. Meet 2nd Wed of every month at 6.30pm.
Chamber of Commerce Beenleigh Yatala
205 Main St, Yatala
P 3807 8077
W bycc.com.au
Active business network. Monthly breakfasts held the 3rd Fri each month
at 7am. Prawn lunch 1st week in March.
Beenleigh Cane Festival held last week in May. Beenleigh Business Achievers in October. Much more - call for detail or refer to our website.
Chamber of Commerce Central GC
PO Box 3918 Robina Town Centre 4226
P 5578 7184 0400 223 575
W goldcoastcentralchamber.com.au Assistance to all business people both retail and industry. Networking with local business and industry on issues of common interest. Info on membership and up coming events go to website.
Chamber of Commerce Coomera
3 Cartagena Lane, Coomera
P 1300 557 991 0428 260 340
W coomeraregionalchamberofcommerce. com.au
Represent the interests of business in the area to government. Promote and make recommendations for planning of the area and to improve the business knowledge of members. Monthly social gatherings, guest speakers. Check website for up coming events.
Chamber of Commerce Creek to Creek
PO Box 366
P 0432 480 094
W creektocreekchamber.org.au
Creek to Creek Chamber of Commerce is the peak business association representing Palm Beach, Currumbin, Elanora, Tugun and Tallebudgera. Monthly breakfast and meet and greet functions. For more information visit our web site.
Chamber of Commerce GC City Dubai
PO Box 1500 Southport 4215
P 5528 5506
E goldcoast-dubai.com
Foster and enhance commercial links to further build on the goodwill already established by sister city delegations to
and from our respectively twinned cities. Identify and capitalise mutual commercial and trading opportunities.
Chamber of Commerce Gold Coast North
26/75 Waterway Dr Coomera 4209
P 1300 765 057
W gcncc.org.au
Promotion and representation of business’ within local area. Assist local business in all areas of development, growth, industrial relations, IT development, training and planning. Provide networking and social functions to allow business to interact.
Chamber of Commerce Mudgeeraba
PO Box 899 Mudgeeraba 4213
P 5522 0099 0413 875 737
W mudgeerabachamber.com.au
Promotion of local business by giving old fashioned service. Visit website for further information.
Chamber of Commerce Springbrook
PO Box 179 Mudgeeraba 4213
P 5533 5192
W springbrooktourism.com.au
Promotion of development and progress within the area. Safeguarding the interests of the local business community.
Professional associations
Accommodation Association of Australia (AAOA)
Suite 1 Level 2/189 Kent St Sydney 2000
P 1300 304 397
W aaoa.com.au
Provides assistance and advice to members on workplace relations, including workplace agreements, wage rates etc. with information and resources on all aspects of business operations for accommodation. For members, accommodation operators and employers only.
Australian Assoc of Retired Airline Pilots
34 Abby Cres Ashmore 4214
P 5539 4250 5539 6230 Ring for details of meetings.
CPA Australia - GC Branch P 3100 6800
W cpaaustralia.com.au
Professional association to represent the interests of accountants. The local Gold Coast branch council host a number of professional development and networking events throughout the year.
Engineers Australia (Local Branch)
School of Engineering Griffith University PMB 50 GCMC 9726
P 5552 9062
W engineersaustralia.org.au
To promote and develop the engineering profession. Activities include guest speakers from all engineering disciplines, site visits and dinner presentations.
GC District Law Assoc Inc
PO Box 2552 Southport 4215
P 0488 007 115
W gcdla.com.au
Promote confidence and goodwill between the community and the legal profession and goodwill between the association members. Protect the interests of the legal profession. Improvement of the state and improve the administration of the law.
GC Medical Assoc Inc
PO Box 2163 Southport 4215
P 5575 7054
W gcma.org.au
GCMA is the only local membership-based organisation that represents the broad interests of the medical community on the Gold Coast, including general practicioners and specialists. Is affiliated with the Australian Medical Assoc.
Qld Master Builders Assoc
18 Central Park Ave Ashmore 4214
P 5582 7100
W masterbuilders.asn.au
Union of employers. Provides group apprenticeship schemes. Training
seminars. Established to fight against unfair practices and to lobby for and protect members rights. Ensures members’ views are represented.
Real Estate Institute of Qld (REIQ)
Ground Floor Connaught Building 26 Marine Pde Southport 4215
P 3249 7347 5527 1614
W reiq.com.au
Queensland’s leading authority on real estate and property-related issues with an exceptional reputation and representing about 2000 agencies etc. The biggest provider of real estate training and a reliable source of comprehensive up-to-date market data.
Public speaking
Uniting Toastmasters
17 Applecross Way Elanora 4221
P 5534 3270
W[email protected] Join this world wide group . Gain confidence to speak in public. A
communication and leadership club, meets for fun and fellowship. Each Tuesday 9.30am at Robinson Room, Elanora Uniting Church Complex Elanora.
Children
Addictions/mental health support
Accoras You.nique
3/24 Bay St Southport 4215
P 5679 3300
W accoras.com.au
Accoras You.niq
