• No results found

Quality Coffee at Work

N/A
N/A
Protected

Academic year: 2021

Share "Quality Coffee at Work"

Copied!
9
0
0

Loading.... (view fulltext now)

Full text

(1)
(2)

Hello,

Over the course of 150 years importing the finest tea

and coffee into Ireland, we have built a reputation as

beverage experts based on our passion, commitment

to quality, continued determination to innovate and

dedication to personal service.

Wherever people get together in your company,

whether’s it’s your staff having a meeting or

clients coming in for a presentation, great coffee is

guaranteed to help create a welcoming atmosphere of

professionalism and hospitality. Having Bewley’s on hand

means your colleagues won’t need to pop out for

a cup, because they already have the perfect taste right

there. Serving it to your visitors really helps to smooth

the introductions, while giving the right impression of a

company that appreciates quality.

In my experience, get the coffee right, and everything

else flows smoothly!

(3)

Our Passion for Coffee

At Bewley’s, we’re proud of our heritage and the exceptional experience we’ve been delivering for over 150 years.

We continue to deliver the best coffee, tea, equipment and service solutions to our customers throughout Ireland.

These qualities have seen Bewley’s assume market leader status in all of the channels in which we operate – at work, hotels, cafés, restaurants, convenience stores and forecourts.

And it doesn’t go unnoticed that we provide our customers with what they want at every turn.

Over 80% of consumers have rated Bewley’s the best quality coffee in Ireland.

The Bewley’s brand is now top of mind when referring to the “best quality coffee” brand in Ireland – an achievement we are most proud of!

“We have built a reputation as beverage experts

based on our passion, commitment to quality,

continued determination to innovate and dedication

to personal service.”

(4)

Our Commitment to You

For client visits, staff meetings or simply to boost staff morale, Bewley’s has the perfect office coffee solution for all office sizes.

We can provide you with

We will provide you with:

The best coffees (espresso, filter and capsule) •

The best coffee equipment – a large choice of systems tailored to your •

needs, from fully automatic espresso machines and single-serve capsule machines, to a range of filter brewing systems

The best alternative to instant coffee, with our new Bewley’s capsule •

system delivering fresh quality coffee at the touch of a button

The complete beverage solution with a large range of ancillary products •

and award-winning teas

An award-winning Customer Service Team – National Customer Service •

Award Winners in both 2006 and 2007

The best technical support and servicing through a nationwide team •

of engineers

Did you know?

• Over 80% of companies surveyed stated that employees really appreciate the availability of high-quality coffee in the workplace

• 7 in 10 companies agreed that providing coffee in the office increases employee productivity

• Over 70% of companies surveyed agreed that it’s important to have a visible branded coffee solution in their company reception as it protects their reputation and projects a positive image to visitors

• 85% of employees and visitors prefer a fresh bean to cup or filter coffee to an instant coffee

• Bewley’s outscores its competitors on the key favourability criteria for selecting a coffee provider. We are perceived by our customers as being easy to do business with, reliable, honest and good at dealing with problems

Source: Amarach Research, “Office Coffee Research”, January 2008.

Coffee at Work

– Key Facts

In keeping with our commitment to provide the best to our customers we regularly conduct market research.

(5)

“There’s great skill in selecting the right coffee beans. You can make good coffee taste bad but you can never make bad coffee taste good.”

Paul O’Toole, Bewley’s Master Blender

Our Sourcing, Roasting

and Blending

Our Commitment

to Fairtrade

Our deeply-held values regarding coffee sourcing, roasting and

blending are very much part of who we are. We never compromise on quality so you don’t have to.

We travel far and wide to source the finest Arabica beans from approved or certified farms.

All our beans are carefully roasted in our Roasting Facility in Bewley’s Northern Cross, Dublin.

In recognition of our pursuit of excellence we are approved to ISO 9001 and ISO 14001 (Environmental) standards. We are also proud members of the Speciality Coffee Association of Europe.

Bewley’s was built on the Quaker values of community, equality, honesty, fairness and integrity of character. It’s why we work with ethical trading organisations such as Rainforest Alliance, Utz Kapeh and Fairtrade.

We believe in living by our ethical trading policy so, for example,

we pay a premium for coffee at La Virgen Estate coffee farm in Nicaragua in order to provide accommodation, clinics and a school on the farm. And we get excellent coffee!

(6)

Our Quality

Range

We offer a range of beverage solutions to suit your office requirement, with a number of different coffee machines and an array of beverages to select from.

Coffees

Espresso

A great espresso is always a matter of taste that varies round the world. But for us, it’s about great body, a honey-coloured oily thickness when it pours out and a natural sweetness undercutting the strength and

bitterness. Topped of course by a rich crema that introduces the flavour as you drink. Our espresso blends consist of varietals from Brazil, Colombia, Central America and Indonesia.

Filter

We source the finest single origin beans to allow their unique and

delicate flavour to shine through. Our filter coffee is varied to offer flavours suitable for all palates.

Capsules

Bewley’s coffee capsules are a unique way of experiencing a superb quality cup of Bewley’s freshly roasted and ground coffee or tea – quickly and easily. Available in Espresso, Classic Long Black, Decaffeinated and Gold Blend Tea varieties, our unique capsules

seal in the full-bodied taste, superior quality and world-famous aroma of Bewley’s coffee that you’re used to.

Teas

To cater for all tastes our Master Blender carefully selects tea from the finest gardens in the world – Kenya, China, India and Sri Lanka. Leaves are selected on the basis of their appearance and infusion qualities

(flavour, colour, strength and briskness) to produce the perfect cup of tea every time. We offer a full range of string and tag, loose leaf and speciality teas.

Equipment

We offer a wide range of equipment to help our customers deliver quality coffee to their employees and visitors. Continuous work by our innovation team on equipment, brew technology and hot beverage solutions means that we offer the best to meet the needs of any office.

Supplies and Refills

We have developed a range of specialist merchandise to extend the Bewley’s experience beyond the beverage. This includes cups, French press, biscuits, crockery, spoons, thermos flasks, sugar sachets and cleaning products.

You can browse and order from our extensive range of equipment and ancillaries at the back of this brochure, or visit www.bewleysatwork.com

(7)

A Fresh New Way to Enjoy

Quality Coffee at Work

Bewley’s coffee capsules are a unique way of experiencing a superb quality cup of Bewley’s freshly roasted and ground coffee or tea – quickly and easily.

The Bewley’s Capsule System can be used in a variety of locations in the office environment including meeting rooms, conference rooms and reception areas.

Did you know?

• Over 80% of companies surveyed stated that their employees really appreciate the availability of high-quality coffee in the workplace. Yet 80% of companies are still serving instant coffee.

• 83% of companies

surveyed agreed that the Bewley’s Capsule System is a more appealing solution than an instant coffee offering.

Source: Amarach Research, “Office Coffee Research”, January 2008.

All a coffee or tea lover has to do is to place one of the Bewley’s capsules into the Gaggia machine for a choice of freshly-made filter coffee, decaffeinated coffee, espresso or tea – with the distinctive Bewley’s aroma, trademark freshness and quality taste, just like a real café coffee.

The New Bewley’s

Capsule System

Every capsule contains the same perfect serving of tea or coffee, carefully selected by our Master Roaster.

The airtight film

seals in freshness and taste.

Two filters

ensure the tea or coffee is consistently extracted to café standards. Capsule contains oxygen barrier material which guarantees freshness.

Clean, compact, simple, practical and fast. With our easy-to-use single-serve system, every cup can be enjoyed at its freshest and most satisfying!

See the insert at the back of this brochure for more information.

A number of our customers tested our capsule system over a period of 3 months.

“Before we got the machine, we had to have coffee ordered in for meetings. Our staff and visitors think it’s great. We have placed it in our

boardroom. Staff are not going out at all to get coffee the way they were before – there’s a path worn to our boardroom these days.”

Colette Pappin,

Office Manager, Haptica

“Cleaning the machine is very easy – it doesn’t get dirty at all, you just empty the used items into the bin and you can’t get easier than that.”

Shamus Uren,

Office Manager, Mindshare

“The machines work perfectly. They are easy to use and the coffee is super, it’s a really good system. People even come from other floors to use our machines.”

David Doran,

Administration Manager, Anglo Irish Bank

(8)

Our Customer Care

Commitment

We offer our customers on-site quality audits, an in-house dedicated customer service team and a nationwide team of expert engineers.

Marie Tweedy, our Customer Care Manager

says “We can provide a tailored office

coffee solution to suit any business need. We ensure accuracy of orders, can always guarantee machine quality and reliability,

and offer an efficient delivery service. It’s

no wonder we’ve won National Customer

Service Awards in both 2006 and 2007!”

You can reach our Customer Care team from 8am to 5pm, Monday to Friday, on 1850 248 484.

Let our customers have

the final say...

“Bewley’s ensure that we provide our employees and clients with the best quality coffee. Our employees really appreciate that! Bewley’s have an excellent business attitude; they’re commercial, flexible and positive.”

Gerry Taylor,

Lionbridge Technologies Ireland Ltd

“Bewley’s are the original and best coffee brand. They’re very reliable, flexible and honest. They always deliver innovative solutions in a timely manner with great support services and are easy to do business with.”

Maurice FitzGerald,

Group Property Director, Greencore PLC

Phone us today on

1850 248 484

to arrange for a free site assessment

from one of our trained personnel

“Remember, get the coffee right and

everything else flows smoothly!”

(9)

Bewley’s Ltd.

Northern Cross,

Malahide Road,

Dublin 17.

Tel: 1850 248 484

www.bewleysatwork.com

References

Related documents