GovTech 2013:
Common Government ICT Architecture
Version: 1.0
SITA GSS: Integration & Interoperability
Unathi Mtya
Agenda
Introduction
Government Strategy Issues, Challenges & Initiatives
SITA e-Government Strategy
Government Common ICT Architecture
Integration Context
Maturity Drives Value
Dependencies
Conclusion
Introduction
Poodwaddle World Clock
Integration
and e-Services exposure is changing the world
So far 3,510,218 South Africans
filed their tax
Introduction
For Integration
There are two groups of people
Against Integration
Hope for the realisation of value.
☺
Introduction
Integrated Approach
Linear Approach
Can we afford to have SA e-Government ranking at this level?
Top 5 countries in
2012
Our neighbours,
also in decline
Continual decline
of our ranking
We have slipped from 45th position in 2003 to 101st in 2012!!!
Can we afford to have fragmented data sources instead of a
single citizen view?
$ D oC $ D W A F $ D oT $ D oE D U C A T IO N $ D oLA B O U R $ D oS O C D E V $ D C S $ S A P S $ D LA $ D M E $ N IA $ S A R S $ D oH O U S IN G $ D F A $ D oH E A LT H $ D oJ $ D oH O M E A FFA IR S $ D A C $ N D A $ D TI $ D P LG C ondition D iseas e V eh icles Lic enses M ake M odel N um ber P eriod Type Firearm s M ake M od el N u m ber P eriod Type J ail Info P arolees Jail M a tes D eeds P roperties Land P arcels C urren t A ddres s B irths D ea ths M ovem ent C ontrol M ineral R ights R ehabilitation V etting P lac e N am es G rants D ependa nts Fos ter C hildren C om pany Info D irectors E xternal Info
Tra ffic Fines
N u m ber P eriod Type N um ber P eriod Type C rim inal R ec ord S entencing D etails $ D oD D efense R esource P oo l W ater Q uality D istribution A vailablility H os pitals C linic s S ervices P ow er W ater D ependa nts S tu dent A dm in P lac e R ecords G rade A ge Incom e e.g O ld A ge C h ild C are
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Can we afford not to have the processes integrated?
Disconnectedness - Social Cluster Example
Tackling poverty
remains one of
Government’s top moral and political
imperatives yet getting help from
Government remains difficult
Citizen has to ‘integrate’
Government
by following arduous administrative
processes
Gathering proof-of-eligibility alone
can
often take up to 24 months
Other impacts include:
Duplication of administrative
processes
Fraud and double-dipping
Labour
SARS
Home
Affairs
UIF
Housing
Education
Public
Works
SASSA
Local Gov
Land
Affairs
Gather
proof of
plight
Access for public
works programme
Exemption from
school fees
Access to housing
subsidy
Access to Free
Basic Services
Access to Grant
Accessing
Social
protection
services
Get an ID
Government ICT Strategy Issues & Challenges
(GITOC Draft)
High cost of ICT
Poor ICT Governance and Controls (AG Report)
Insufficient ICT skills and capacity
Fragmented and duplicated systems and infrastructure
Fragmented and duplicated data
Ineffective & inefficient business processes
Insufficient connectivity in rural communities (digital
divide)
Little or no e-Service value to citizens (e-Gov G2C)
Government ICT Strategy
(GITOC Draft)
G2C - Enhanced citizen convenience
with better access to Government Information &
through e-Services
Integrated Service Delivery
Government ICT Strategy
Initiatives
Establish e-Government – G2C, G2B & G2G
Data & Service Integration
Inter-department data integration strategy
Government data reference model
Master data management repository
Universal data exchange & e-Service integration bus
Business Process Management
Business process management strategy
Business process management repository
Business process integration across departments
Business process competency centre
e-Government Strategy
(SITA Approved)
Establish e-Government Common Architecture that
follows a SaaS approach;
Establish government wide data governance of master
data
Establish government wide service governance of all
SOA services
Adoption and implementation of a Central Government
Master Data application
Dependency
“Where there is a will there is a way.”
Anonymous
Conclusion
Can we afford:
To have fragmented data & systems?
To have ineffective & inefficient business processes?
To have multiple view of the citizen?
What is the real cost of these limitations?
What is the impact on the citizen?
It is time to:
implement an e-Government strategy holistically
provide integrated e-Services
establish quality data using Master Data principles