• No results found

The Effect of Marketing Mix and Service Performance to Customer Loyalty Through Customer Satisfaction

N/A
N/A
Protected

Academic year: 2021

Share "The Effect of Marketing Mix and Service Performance to Customer Loyalty Through Customer Satisfaction"

Copied!
11
0
0

Loading.... (view fulltext now)

Full text

Loading

Figure

Figure 1. The Researh Conceptual Model and Findings
Table 1. Outer loading variable indicator
Figure 2. First Order Confirmatory Factor Analysis Reflexive Indicator    5.5  Summary of Hipotheses Test Result
Tabel 7. Results matrix of influence between variables  Variables  Service  Performance  Customer  Satisfaction  Customer Loyalty  Service  Performance > Customer  Loyalty  Service  Performance > Customer Satisfaction  Customer  Satisfaction > Cus

References

Related documents

interactions) and off-task performance (i.e., the period of time between IVIS tasks when the driver was not interacting with the IVIS, but rather was driving as in the single-task

The goal of this longitudinal study is to examine the evolution of the perceptions, namely anxiety, ease of use, usefulness, misfit (not customization), trust and usefulness,

ECIBC web hub high level requirements were analysed, to discover that features from both types of platforms were needed: the ECIBC web hub is a web portal since it will

If the foreign legal entity is awarded, the license shall be issued within 5 working days after (a) the payment of its proposed price for the subsoil license of the tender

Therefore, to ensure security in wireless channels using Raptor code with a large number of antennas used by eavesdropper, we fully exploit the feature of the Raptor codes

Within those areas of the East Riding that are at risk of fluvial flooding, but are not affected by a risk of tidal flooding 12 , the sub-delineation of Zone 3a is based

If each speaker load is connected across the same signal source (the output of the amplifier), then the loads are in parallel with one another. If one of the speakers fails in

Autism Workforce Program is designed specifically to create employment training to autistic students on campus by creating partnerships with faculty and staff to mentor students and