3Com eXchange Call Center Agent User Guide

This agent includes continuous data protection for Exchange Server and revolutionizes data protection and recovery by eliminating the daily backup window for Exchange backup jobs

Figure 1.21: Agent Right Configuration Window You can modify the following information: • Change ACD group: validate the check box to allow the agent to change his assigned groups

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VoiceGuide Agent is a software application installed on call center agent’s PC to allow the agent to control the receiving and making of calls through the VoiceGuide ACD system, and

CICS Transaction Server for z/OS Version 3 provides an efficient and effective environment for applications that are written in COBOL, PL/I, C, C++, and Java.. This version

Note: When you define tax system options in the System Options window, use the list of values in the Location Flexfield Structure field to select the same Sales Tax Location

In S TRONG E UROPE the improvements occur at a lower rate because the world is less focused to solve for any local environmental problems and the climate policy accounts for the

This application license pack is used by a call center agent profiled user who would use a server based web application to answer the calls coming to a call center. It allows