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Application of Needs Assessment to Your Agency and Analysis of Needs Data

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Spring In-Service Continuing Education Program

Nationally Certified ROMA Trainers and Candidates

Hilton Atlanta Airport, Atlanta, GA

April 8 and 9, 2015

Presented by Frederick Richmond

The Center for Applied Management Practices

[email protected] 717.730.3705

Application of Needs Assessment to

Your Agency

(2)

The Foundation

Policies for the Service Delivery Model

A Nevada CSBG Policy Guide for Implementation

of the Community Services Block Grant-

C1 Definition of a Family Unit for Determining

CSBG

Eligibility

C2 Income Eligibility Limit

C3 Definition of Income for Eligibility Purposes

C4 Period of Time for Determining Income

C5 Income Verification

C6 Reassessment of Eligibility

M1 Required Statewide Software

(3)

Nevada CSBG Policies for the Service Delivery

Model-M3

Statewide Data Model

Agency Data Model

Agency Matrix

NV Intake Assessment Scales

(4)
(5)
(6)
(7)

Nevada Service Delivery Model-M4

Each person seeking services is administered

an intake to determine eligibility and collect

required CSBG characteristic and

demographic data.

Each person seeking services is administered

a self-sufficiency or “well-being” assessment

of 13 mini-surveys.

(8)
(9)
(10)

NV Intake Assessment Scales

Child Care or Head Start

Education-Adults/Youth

Emergency Assistance

Employment

Energy

Food and Nutrition

Health Insurance-Adults

Health Insurance-Children

Household Budgeting

Housing

Percentage of Poverty

Primary Health Care

Transportation

(11)
(12)
(13)
(14)

Well-Being or Self-Sufficiency Matrix

Baseline Needs-Presenting Conditions

(15)
(16)

Aggregate Family Level Needs Assessment-Five Highest

Needs

(17)

Employment-#1 Need

First Highest Need (Employment):

What interventions is the agency currently using to meet this need (include quick service, one-way referral, referral and follow-up, and case management interventions)?

Enter Your Response Here:

 The first highest need is employment. During the period, 7/1/14-3/19/15, 137 persons were assessed for employment and 120 or 88% were below the Prevention Line in the In-Crisis and Vulnerable benchmarks.

Of the 120 persons in need of employment services:

 36 of 120 or 30% received an employment service.

 265 employment services were provided to the 36 clients. Each client received on average 7 employment services.

 All employment services were provided directly by “the

agency”. There were no referral services.

 The most frequent service was Case Management Meeting,

provided 145 times.

 No One Way Referrals were made for employment.

(18)

Household Budgeting-#2 Need

Second Highest Need (Household Budgeting):

What interventions is the agency currently using to meet this need (include quick service, one-way referral, referral and follow-up, and case management interventions)?

Enter Your Response Here:

 The second highest need is household budgeting. During the period, 7/1/14-3/19/15, 130 persons were assessed for household budgeting and 112 or 86% were below the

Prevention Line in the In-Crisis and Vulnerable benchmarks.

Of the 112 persons in need of household budgeting services:

 4 of 112 or 4% received a household budgeting service.

 5 household budgeting services were provided to 4 clients. Each client on average received 1 household budgeting service.

 All household budgeting services were provided directly by “the agency.” There were no referral services.

 The most frequent service was Financial Literacy Class,

provided 4 times.

 No One Way Referrals were made for household budgeting.

(19)

Emergency Assistance-#3 Need

Third Highest Need (Emergency Assistance):

What interventions is the agency currently using to

meet this need (include quick service, one-way referral,

referral and follow-up and case management

interventions)?

Enter Your Response Here:

The third highest need is emergency services. During

the period, 7/1/14-3/19/15, 154 persons were assessed

for emergency services and 81 or 53% were below the

Prevention Line in the In-Crisis and Vulnerable

benchmarks.

Of the 81 persons in need of emergency services:

36 of 81 or 44% received an emergency service

39 emergency services were provided to 36 clients.

Each client on average received 1 emergency service.

There were 3 Referral Services for clothing. The rest of

the services were provided directly by “the agency.”

The most frequent service was

burial

,

provided 35 times.

There were 3 One Way Referrals for emergency

services.

(20)

Housing-#4 Need

Fourth Highest Need (Housing):

What interventions is the agency currently using to meet this need (include quick service, one-way referral, referral and follow-up and case management interventions)?

Enter Your Response Here:

 The fourth highest need is housing. During the period, 7/1/14-3/19/15, 144 persons were assessed for housing and 67 or 47% were below the Prevention Line in the In-Crisis and Vulnerable benchmarks.

Of the 67 persons in need of housing services:

 23 of 67 or 34% received a housing service.

 85 housing services were provided to 23 clients. Each client received on average 4 housing services.

 There were 6 referral services for housing. The rest of the housing services were provided directly by “the agency.”

 The most frequent service was Rental Assistance provided 25 times. There were a total of 72 Rental Assistance

services provided.

(21)

Energy-#5 Need

Fifth Highest Need (Energy):

What interventions is the agency currently using to meet this need (include quick service, one-way referral, referral and follow-up and case management interventions)?

Enter Your Response Here:

 The fifth highest need is energy. During the period, 7/1/14-3/19/15, 73 persons were assessed for energy and 36 or 49% were below the Prevention Line in the In-Crisis and

Vulnerable benchmarks.

Of the 36 persons in need of energy services:

 5 of 36 or 14% received an energy service.

 5 energy services were provided to 4 clients. Each client received on average 1 energy service.

 There were 3 referral services for energy.

 The most frequent service was Utility assistance-gas, electric or propane provided 5 times.

(22)

Next Steps

Are there adjustments that

need to be made/can

be made

to improve results (include adjustments

to service interventions controlled by the agency,

staff training, additional resources, and potential

partnership opportunities)? Describe and list the

adjustments that will be made.

Enter Your Response Here:

(23)
(24)
(25)
(26)

Wage Data, Percent of Poverty, Demographics

and Characteristics

(27)
(28)

2015 HHS Poverty Guidelines with Hourly

Wage Calculations

(29)

The Cliff Effect

Sample Programs and Income Eligibility for

Low-Income Persons

(30)

The Cliff Effect-Analysis

A household income of $10.30 an hour which is

100% of poverty indicates eligibility for all benefits

listed in the table. An income greater than $13.39 an

hour or 130% of poverty limits eligibility for

subsidized benefits to persons whose income does

not exceed that amount. For example, a person

whose income is greater than 130% of poverty is

eligible for Energy Assistance, WIC, and CHIP but

not eligible for CSBG, Head Start, Medicaid or TANF.

(31)

The Cliff Effect-Analysis

A wage of $10.30 an hour or an annual income of

$20,090 qualifies a family of three for all programs

since that income is at 100% of poverty.

A person in a family of three with a minimum wage job

at $7.25 an hour or an annual income of $14,137.50 is

at 70% of poverty and also qualifies for all benefits.

The minimum wage if adjusted for inflation would be

$13/hour.

As a person begins to increase their income, they

potentially lose eligibility for benefits. A person working

at $7.25 an hour or minimum wage in a three person

household increasing their income by 38% to $10.00

an hour is still at 100% of poverty and qualifies for all

benefits as listed in the previous slide. It would take an

hourly income above $13.39 an hour which is an 85%

increase above minimum wage to lose eligibility for

many of the subsidized benefits.

(32)

The Cliff Effect-Analysis

If a person earns an income above $13.39 an hour

(without significant benefits) where they would lose

eligibility for many of the subsidized programs, is

the increase in income from a poverty wage of

$10.30 an hour to $13.39 an hour or an annual

increase in income of $6,025.50 worth the loss of

benefits resulting from:

National School Breakfast/Lunch Program/Free

Meals

Supplemental Nutrition Assistance Program (Food

Stamps)

TANF

Community Services Block Grant (CSBG) CAAs

Head Start

Medicaid

(33)

The Cliff Effect-Analysis

Many clients are single female headed

households with two children and their

education and job experience are limited. We

need to consider:

How many clients are likely to get a minimum

wage job at $7.25 an hour which is 70% of

poverty?

How many clients are likely to get a job paying

$10.30 an hour which is at 100% of poverty?

How many clients are likely to get a job paying

$12.88 an hour (with significant benefits)

which is at 125% of poverty and maintains

eligibility for most subsidized benefits?

(34)

The Cliff Effect-Analysis

How many clients are likely to get a job paying

$20.61 an hour which is at 200% of poverty

where eligibility is lost for many of the

subsidized benefits?

Is the dollar value of Medicaid, Head Start,

TANF, Food Stamps, Energy Assistance, WIC,

School Feeding Programs, Subsidized Child

Care, and Housing Assistance for a family of

three equal to or greater than the increased

earning power from 74% to 150% or 200% of

poverty?

How many clients must have subsidized

childcare in order to work?

How many clients can afford non-subsidized

childcare in order to work?

References

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