Chapter 9: Backups. Presenter: Rick Oelerich. Tech 3.0

Chapter 9: Backups

Presenter:

Rick Oelerich

Tech 3.0

Introduction



 Disaster Recovery

 Equipment Theft

 Data Loss or Corruption

Introduction

Introduction

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Easy to Duplicate Easy to Implement Friendly for Staff Friendly for Firm Easy to Verify

EASY

Introduction

Files become corrupt

Motherboards malfunction CPUs call it quits taking our precious data with them

Hard drives fail Lightening strikes

Introduction

I AM TOO BUSY – Today’s systems can be automated to the extent that almost

everything can be done without any kind of user intervention. Scheduled backups take the worry and the work out of the

Introduction

BACKUP MY DATA – The choices are endless and

considerably simpler than in the past. We now have plug it in and the device takes over and does it’s job with NO INSTALLATION OR SETUP on the part of the user

Introduction

MY COMPUTER WON’T CRASH - Like tires on

your car, the electronic circuits your computer rides on will eventually wear down and blow out – 10% do.

When this happens, you can either grieve at your loss or simply restore your data with data backup software.

Introduction

1.Media Selection 2. Nature of the Data 3. Type of Application

Software Installed

Introduction

The SIX key issues to consider for a backup strategy: 1. Determination of Frequency

2. What type of Media

3. Determination of Source Data Integrity 4. Rotation of Backups

5. Verification of data backed up

Why We Keep Backups

Not an issue of if a matter of when

Why We Keep Backups

Why We Keep Backups – Disk

Crash

Best Defense: Redundancy

1. RAID – Redundant Array of Inexpensive

Drives - Replication of data amongst multiple drives – A system normally built into a server 2. Mirrored Hard Drives – A separate drive

system that most generally will be housed in a separate computer.

Why We Keep Backups – Disk

Crash

Why We Keep Backups

Why We Keep Backups – Total

Destruction

Best Defense – Location, Location , Location

In the event of a total destruction your only

defense is to be someplace else, i.e. data backup MUST include offsite storage

Why We Keep Backups

Why We Keep Backups – Theft

Data can be used for identity theft Affected clients must be notified

Data loss is roughly equivalent to disaster loss Very possible legal entanglements may be

outgrowth of occurrence

Why We Keep Backups – Theft

 Physically securing computer equipment

 Using STRONG (8 characters or more AND combination of numbers, characters, and letters (upper and lower case)) passwords

 Encrypt data as appropriate – Do not use with MS XP does not deal with this well, however

Windows 7, Ultimate and Enterprise versions allow full volume encryption, perfect for our notebooks with sensitive data

Why We Keep Backups

Why We Keep Backups

Most likely threat – It has become accepted by most “experts” that almost every computer has some level of spyware, malware, trojan or virus resident on it’s system.

Critically speaking every computer (this

includes desktops and laptops) MUST be backed up with a clean backup.

There should be a regular process of backup of servers AND desktops

Why We Keep Backups

A series of backups from

different periods – old school

Versioning

The ability to go to a particular date and restore the file to the condition as of that date

Why We Keep Backups

Value of previous backups

Archive versus data restoration

How much room does it take and how much room do you have

Stability of media

Why We Keep Backups

1. Imaging Software can create a bootable drive that can be inserted into the machine with the failed hardware or can be maintained on a fully serviceable machine that can takeover the

responsibilities of the failed equipment.

Why We Keep Backups

incredibly difficult to duplicate as the registry also represents the history of the machine

Options – Much like the operating system a mirrored machine will solve the problem the most quickly and easily. Resolve yourself to setting up a new machine and go on from there.

Why We Keep Backups

3. (Device) Drivers - The “driver” communicates through the computer bus or communications sub-system to issue commands to the affected device, this an range from printer to a USB port and ALL points in between.

Again a very machine specific issue that if you are restoring the originating machine the backup of drivers can be effective but even that can be

Why We Keep Backups

installed on the computer to make it “our”

computer will come in the range of applications.

 Dependent upon the level of use of the registry by the application, the more items written to the registry the more difficult to “restore”

 Most applications work more effective post restoration if installed in normal manner.

Why We Keep Backups

installed on the computer to make it “our”

computer will come in the range of applications.

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PRACTICE POINTER –

Treat license information like you would data for disaster recovery – Store information off site or use lock box

Why We Keep Backups

available by download and many vendors

provide services to maintain your account info online.

Media Selection – CDs/DVDs

Good for Archival Storage Stable Shelf Life High Cross 176-177

Media Selection – Online Storage

Services

The fastest growing segment of the data backup industry 177-180 A Google Search of online backup service yielded

Media Selection – Online Storage

Services

Emerging Technology – Rapidly expanding and a lot of players in the

category who are new and untested.

Choose your provider carefully

Media Selection – Online Storage

Services

Exceptionally alluring backup solution

Set it an forget it?

Requires little personal commitment

No hardware required – Service provider deals with issues Easily deals with the issue of

offsite storage of data

Media Selection – Online Storage

Services

The devil is in the details:

FTC safeguard rules demand due diligence in hiring provider

Financial responsibility in the event of data compromise

Documentation that provider is

Media Selection – Online Storage

Services

Features to look for:

Encryption from your server to theirs – data is then worthless to anyone but you

Technical support – Business data files are critical and 24 – 48 hour turn around is not acceptable

Media Selection – Online Storage

Services

for the first time produced a

business online storage review.

Media Selection – Online Storage

Services

For pure online backup, Carbonite is a great

bargain. While it may not have all the fancy

features other online backup providers have,

Media Selection – Online Storage

Services

This is not the cheapest service if your company needs to

backup a lot of data; however, MozyPro is a very configurable option if you want to have a lot of control over your backups

Media Selection – Online Storage

Services

Built for the world of data

sharing with several interesting features to facilitate data across multiple machines Supports

laptops and desktops well but

Media Selection – Online Storage

Services

If you need to backup your business servers, IBackup is a good option with great customer support. If you catch them

during their discount period, you will be getting a great value

Media Selection – Online Storage

Services

SOS is a good service and is nice value when it

comes to the GB count mixed with an unlimited computer allowance. Hard

Media Selection – Online Storage

Services

While LiveDrive offers an

unbeatable amount of storage for unlimited computers, the

price tag and slightly unintuitive interface may turn off many

business online backup seekers who simply do not need that much file storage.

Media Selection – Online Storage

Services

Type Here

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Media Selection – Online Storage

Services

Pricing starts at $110 annually for 10GB for the basic service and $825 annually for 25GB for the premium service.

Key Features – Automatic protection – files are copied when changed to backup servers

On demand access

Secure data encryption at the source Historical Versions (Up to 7 years)

Media Selection – Online Storage

Services

Media Selection – Online Storage

Services

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Remote backup. Backups can take place across oceans, across town, or from one part of the office to another.

Remote deployment - Provision new computers to be backed up without having to go onsite. Send end-users a link to download and install the client on the device you want to back up.

Storage devices you control - Maintain complete control over where files and data are stored and protected by

backing up data directly to PCs or servers that you own or manage.

Media Selection – Online Storage

Services

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Automatic local backup - Automatically back up information to locally attached storage, even if the network or Internet connection is unavailable.

Scheduled backup - Define backup sets that best fit your needs, and have them run automatically so you can focus on value-added services.

Manual backup - Ensure your data is backed up whenever you need it to be. Create immediate, one-time backups with just a few clicks.

Media Selection – Online Storage

Services

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Security - Your data is protected during the backup process with 256-bit SSL encryption, the same security used by online banks.

Backup sets are stored in a password-protected, encrypted state on the Storage PC to prevent

unauthorized access.

Firewall and Router Proof – Install and go the software opens the tunnel between the installed machines NO CONFIGURATION

Media Selection – USB Flash

Drives

Exceptionally portable but easily concealable These devices can be security risks as a user can quickly copy files and hide the device in a purse or pocket.

Look for security software installed in the

device. Their portability makes them susceptible to loss as well.

Media Selection – USB Flash

Drives

Strengths - Small number of files backed up Transportable to alternate locations Concealment is easy

Weakness - Larger devices can get very pricy Concealment is easy

Media Selection – External Hard

Drives

Very good backup solutions as large as two terabytes and yet small enough to be easily transported.

Care should be exercised in handling as they can be damaged but with normal care will last an

extended period of time

Media Selection – External Hard

Drives

Raw Data Rate - USB 1.1 – 12 Mbs - Dead USB 2.0 – 480 Mbs - Dying

USB 3.0 - 5 Gbs - Newest e-SATA 3.0 – 6 Gbs

Firewire – 400 Mbs

An e-SATA or Firewire connection may require the installation of a card on the machine. Most PC motherboards less than two years old have an e-SATA interface built in and a Firewire PCI card normally

Media Selection – Tape Drives

 Data transfer rates of up to 80 Mbs

 Good stability for archival storage

 Deals with large amounts of data

 Modern tape drives have significantly

Media Selection – Tape Drives

Sequential access to data only – i.e. slow seek time for individual bits of data – accordingly works well for disaster recovery but poorly to

restore individual files

Moving tape (at a very high speed) over a stationary head (wear and tear is an evitable

outcome.

Media Selection – Tape Drives

Data verification can be challenging Lack of compatibility across different equipment

The investment in tape cartridges can add up at $20 - $35 per unit.

Media Selection – Removable and

Dedicated Backup Devices

The advantage of a smaller device that is portable for off site storage.

These devices frequently come with software that is specifically designed to work with the

hardware simplifying set up and use.

Media Selection – Removable and

Dedicated Backup Devices

Application included with hardware

Explorer selection process for choosing files to backup that can be restored back to any version date – Docking Station $210 Cartridge 80 GB $149 160 GB $219

Media Selection – Removable and

Dedicated Backup Devices

Plug it in and it does the work - www.seagate.com

Media Selection – Removable and

Dedicated Backup Devices

Connect USB Cable

The device is recognized by the OS

ALL files on the PC, OS, Registry, Drivers and data files are backed up to Seagate Replica

Drag and drop file restoration

File versioning available based on space available as system will delete oldest file version based on

Media Selection – Removable and

Dedicated Backup Devices

Hot Swappable Drives – Many servers come with

drive bays that can be removed and re-inserted without rebooting the server. These devices can be used to

mirror files for removal from the office for purposes of disaster recovery.

Backup Software

• Wizard to assist in setting up backups

• Scheduler that will automatically complete backup at the appointed time

• Can backup Outlook Files – i.e. can backup an open file

• Backups can be password protected and/or encrypted

Summary

• 6% of all PCs will suffer an episode of data loss in any given year.

• 30% of all businesses that have a major fire go out of business within a year. 70% fail within five years.

• 31% of PC users have lost all of their files due to events beyond their control

• 34% of companies fail to test their tape backups, and of those that do, 77% have found tape back-up failures. • 60% of companies that lose their data will shut down

within 6 months of the disaster.

Summary

• 93% of companies that lost their data center for 10 days or more due to a disaster filed for bankruptcy within one year of the disaster. 50% of businesses that found

themselves without data management for this same time period filed for bankruptcy immediately.

• American business lost more than $7.6 billion as a result of viruses during first six months of 1999.

• Companies that aren't able to resume operations within ten days (of a disaster hit) are not likely to survive.