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Governor s Access Plan Online Application Process

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Department of Medical Assistance Services

Governor’s Access Plan

Online Application Process

Virginia Department of Medical Assistance Services

2015

Department of Medical Assistance

Services

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Department of Medical Assistance Services

Finding the Online GAP App

• GAP SMI Screeners will have access to the online

application beginning January 12, 2015 by going to

the web address that was provided to the GAP

Screening Entity via an e-mail notification.

• The application is only available through this special

web address and is NOT posted on Coverva.org.

• The application will NOT be accessible though the

DMAS Web Portal.

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Department of Medical Assistance Services

Logging In

At the log in screen you

will need to enter the NPI number of the agency and click “Login”

If you are unable to log in please contact the GAP Unit of Cover VA by calling

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Department of Medical Assistance Services

Step 0

Next click the pencil icon to

edit the green field. Enter the name of the person assisting with the application.

By clicking on the pencil

icon a pop up box will open. You may need to turn off

any popup blockers on your computer.

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Department of Medical Assistance Services

Pop Up 0

In the blank fields

enter the name, phone number, and e-mail address of the person assisting with the application process. Check the box in order to attest that the

applicant is in the room and able to sign the application.

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Department of Medical Assistance Services

On the next screen click

“Start this Step” adjacent to Step 1 to begin entering the applicants information.

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Department of Medical Assistance Services

Step 1

A pop up box for step 1

will open. Enter the

demographic information of the person who is

applying for the GAP program.

The address entered will need to be a place where the applicant can receive mail. This will be where decision notification will be sent.

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Department of Medical Assistance Services

Step 1 Continued

Continue completing the

information in step 1. Check the box if the person has any form of health insurance. Leave the box blank if not.

Check the box if the person is in foster care, pregnant, disabled,

incarcerated, or

hospitalized. Leave blank if the person is not.

Check any of the tax information boxes that apply. Leave blank if they do not apply.

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Department of Medical Assistance Services

Step 2

Click on “Start this Step” for

Step 2 to generate the pop up box.

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Department of Medical Assistance Services

Step 2 Continued

• In step 2 enter the

information for all

adults living in the home, and any children of the individual under the

age of 19 living in the home with the person applying. • The tax information in Step 2 pertains to the person listed as living in the home with the

applicant.

• Click save and see next slide for entering another

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Department of Medical Assistance Services

Adding/Editing/Deleting in Step 2

To add another

person living in the home click the green plus sign and a new pop up box will display. To edit information

already added, click the pencil icon located over the information. To delete information already added, click the red X over the information you wish to delete. These icons will have the same function in each area that you see them.

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Department of Medical Assistance Services

To begin each of the

remaining steps continue to click on “Start this

Step” and fill in the

information in the pop up window and click Save. Each area will need to be completed in order to submit the application.

Applications cannot be saved and continued at a later time.

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Department of Medical Assistance Services

Step 3 – Household Relationships

Step 3 is tax filing

information for each of the individuals entered during Step 2.

Since the applicant (Clive Sr.) listed Joy as his wife and a tax filer in Step 2, she is auto listed as a tax payer in Step 3.

The children (Hazel and Clive Jr) are auto listed as Household members.

Select the drop down choice on the right that describes the

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Department of Medical Assistance Services

Step 4 – Household Income

Step 4 is to enter

household income.

Enter the name of the person receiving income, the source of the income (work, disability, etc.), how often it is received, and the amount received. In the example above

the individual receives $1,200.00 monthly.

Click save to add more Household members.

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Department of Medical Assistance Services

Step 4 – Adding More Members

To add additional household member income click on the

green plus sign under Step 4.

Household income includes any income from:

– The individual;

– The individual’s spouse; and

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Department of Medical Assistance Services

Step 5 – Authorized Representative

• Step 5 allows for the individual applying for

benefits to list an authorized representative.

• This step is optional and should only be

completed for individuals who have an authorized

representative or would like for a spouse or

family member to act on their behalf.

• The person assisting with the application should

not list the agency as the authorized

representative unless the agency has legal

standing as the individuals authorized

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Department of Medical Assistance Services

Step 5 – Authorized Representative

Fill in the name,

organization, if any, address, and phone

number of the individual’s authorized representative, or a spouse or family

member that the applicant would like to designate as a representative.

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Department of Medical Assistance Services

Step 6 – Digital Signature

Step 6 is the digital signature of the individual applying for GAP benefits. Enter the name of the individual and the date.

This signature indicates that to the best of the individual’s knowledge all information entered is true and correct. It is also a release of

information which needs to be read by the applicant. This should not be

entered without the

individual present in the room when the signature

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Department of Medical Assistance Services

Confirmation Page

The final page will list

what documents to send to Cover VA as well as the fax and mail in address. It will also give the date by which the documents must be received by Cover VA.

Print this page and Give to the applicant.

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Department of Medical Assistance Services

Verification Documentation

• Cover VA will need documentation to verify income of the

individual applicant and any household income based on tax status. For example:

– If the applicant is claimed on another person’s taxes then that person’s income verification will be necessary; or

– If the applicant is married and files taxes jointly, then the spouse’s income will need to be verified.

• Cover VA will need to verify one month of income. • There is no resource verification.

• Verification of citizenship is only necessary when the applicant indicates that they are not a U.S. Citizen.

• Other documentation may be required in special circumstances.

Please assist the individual in reading ALL confirmation notices.

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Department of Medical Assistance Services

Reminders

• Please note that Cover VA will have 45

days from the date of submission of the

online application to determine eligibility.

• Questions pertaining to the online

application can be directed to the GAP Unit

of Cover VA by calling 1-855-869-8190.

• Applications can also be submitted

References

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