BCM TRAINING SERVICES

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20 Registered office: Grosvenor House 5 Glengall Street BELFAST BT12 5AD Tel: 028 9024 1917 Fax: 028 9024 0577

E-mail: [email protected] Website: www.belfastcentralmission.org

Advice Centre

Inner-city support centre – Belfast

Supported Housing

Adolescent after care project Belfast, Bangor, Newtownards, and Dungannon.

EAGLE Project

Supporting children with Autism and their families - Belfast

Parents’ Support Project & Therapeutic Counselling

Support for Care leavers and vulnerable young people— Newtownards

Workman Avenue

Community House - Belfast BCM is one of N Ireland's oldest charities. Founded in 1889 as part of the Methodist church's response to problems inherent in inner-city life, BCM is involved with all sectors of the community, irrespective of religious or political affiliation.

Our aim is to support those most in need in our society and enable them to reach their full potential. We do this through our diverse social care projects, cross-community programme and our three congregations.

Housing Support Projects

Housing Support services for vulnerable young people aged 16-25yrs—Armagh, Dungannon and Newtownards—and for older people aged 60+, Belfast

Kirk House

Residential accommodation for older people – Belfast

BCM Training Services, Grosvenor House 5 Glengall Street, Belfast

T:028 90241917 or E: [email protected]

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BCM

TRAINING

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SERVICES

“An interactive approach to raising standards

and encouraging learning”

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What is BCM (Belfast Central Mission)?

Founded in 1889 as part of the Methodist Church‟s response to problems inherent in inner-city life, BCM is involved with all sectors of the community, irrespective of religious or political affiliation. In

the words of its founder “Need not creed”. BCM seeks to meet the needs of the whole person;

spiritual, emotional and physical, through its three congregations and wide range of community services projects, and diverse social care programme.

What do we do?

Community Services Project Supporting people in the Community.

BCM provides a range of Community Services for children, young people, older people and families which are supported by a large dedicated team of award winning volunteers.

Autism Support Services

Supporting children with Autism and their families

Improving the lives of children recently diagnosed with ASD (Autistic Spectrum Disorder). Therapeutic Counselling Service

A service provided by a qualified therapist and counsellors with experience of working with young people who have been in care.

Parents‟ Support

Offering both emotional and practical support to help care experienced young parents develop their parenting skills.

Housing Support For Young People

BCM‟s Housing Support for Young People (for 16-25 year olds) will help with homelessness, maintaining a tenancy, housing issues and independent living skills.

Supported Housing

Offering a „safety net‟ for young people leaving care and wanting to move towards independent

living.

Older People‟s Services

Kirk House offers 24 hour residential care with privacy, independence and companionship, whilst

acknowledging each resident‟s individuality.

Housing Support For Older People

Provides support for people aged 60+ to remain independent and continue to live in their own homes, for as long as possible.

Volunteering

Whatever your reason and however small your commitment, YOU CAN REALLY MAKE A DIFFERENCE!

BCM need volunteers who would be willing to give up a little bit of their time. There are many ways you could help.

Conference Centre and Café Grosvenor (Glengall Street, Belfast)

Conference/Training centre and café open to the general. All profits go towards the charitable work of BCM.

FURTHER INFORMATION

If you would like further information on any training please contact the Training Team on 028 9024 1917. Alternatively please complete the form below and return to:-

BCM Training Services, Grosvenor House, 5 Glengall Street, Belfast BT12 5AD Name: ……….. Title: ……….. Organisation: ………... Address: ……… ………Postcode: …...………. Telephone: ……… Fax: ………. Email: ……….

I would like further information on the following course(s):- (please complete)

To discuss your requirements contact BCM Training Services on 028 90241917 or [email protected]

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Why Volunteer?

BCM (Belfast Central Mission) has a dedicated team of volunteers who are pivotal in much of their work. They help with many aspects

of BCM‟s work from participating in fundraising activities to

befriending an older person in the community, or helping out at a tea dance. BCM Community Services Manager Janet Sewell has high praise for those who volunteer and offers good advice for anyone

considering it. “We couldn‟t do our work without our volunteers, they

find the role very fulfilling, it can give added self-esteem and can even be therapeutic, its a great thing to be able to do. Many have said to

me that they find voluntary work to be as natural as breathing”.

Volunteering can benefit everyone involved not only the person volunteering, but also the people you help by doing so. By giving up your time to help others you not only get a feeling of self-worth, but can learn valuable life lessons and make new friends. By committing yourself to volunteering whatever amount of time you wish, you can make a positive impact on the lives of others in the community and enhance yours. If you are a student or perhaps currently unemployed volunteering can be a very valuable asset for your CV. Even an hour of your time a week could make the difference to those who you commit your time to. Volunteering really can assist you to fulfill your potential, develop new skills, show initiative and widen your horizons. Volunteers come from all walks of life and can be all ages. If you have even a small amount of free time in your life, perhaps you could join the many people who already volunteer and become a vital part

of many charity‟s and organization‟s good work.

To learn more about BCM and volunteering opportunities you can

visit www.belfastcentralmission.org or telephone Janet Sewell

on 028 9024 1917 3

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BCM Training Services

An estimated 3 million people are employed in the health & social care sector across the UK. In Northern Ireland there are approximately 40,000 with one third working across statutory and criminal justice sectors and 27,000 in the voluntary and private sector.

Government requirements for employers expect modernisation and increased standards of care, across all sectors, for service users. Employers are thus required to recruit, retain and develop the skills of their workforce and employees.

BCM Training Services endeavour to assist you in addressing and meeting the challenges of training your staff by providing you with our quality range of courses, or, through bespoke programmes designed, tailored and complemented to meet your needs.

All programmes can be delivered in BCM‟s Grosvenor House, or in a venue

suitable to your requirements. Our Training Team will be delighted to meet with you and discuss your specific needs which will allow you to provide organised, timely and effective training for your staff.

All our programmes will be adapted to meet your staff training needs.

In accessing appropriate training you will develop and create a workforce up-to-date in their knowledge and skills and competent in service delivery.

ALLPROFITSGOTOWARDSTHECHARITABLEWORKOF BCM (BELFAST CENTRAL MISSION)

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BCM’s Training Team

Gail McIntyre (Training Manager)

Gail commenced her employment with BCM on 15 October 2007 as an NVQ Assessor/Trainer and on 14 September 2009 took up a new appointment as Training Manager. Prior to this, Gail worked for NICMA the Childminding Association as both a Training Officer and Project Manager for 10 years.

While working in the Voluntary Sector, Gail developed a keen interest in Adult Learning and Development and qualified as a NVQ Assessor and Internal Verifier. This has enabled her to support candidates both in the Social Care and Early Years sectors, to achieve NVQ qualifications at Levels 2, 3 and 4 as well as the A1 Assessors Award

Nathalie Hastings (NVQ Assessor/Trainer)

Nathalie joined BCM in November 2009. Prior to this, Nathalie worked for Fold Housing Association as a Senior Care Worker and with Rutledge Recruitment and Training as an NVQ Assessor/Tutor, delivering Health & Social Care Levels 2 and 3.

Nathalie has 16 years experience in Health & Social Care, has been involved in NVQ since 1997 and is a qualified Assessor and Internal Verifier.

Norman Allen (Support Services Administrator/Trainer)

Norman commenced his employment with BCM on 22 March 2004 as Conference and Catering Supervisor and on 27 February 2006, took up a new appointment as Support

Services Administrator. One of Norman‟s responsibilities is to oversee the Health and

Safety functions of BCM. This includes:

• Setting up and monitoring systems • Inspecting premises

• Reviewing policies • Supporting staff and • Training

Encouraging Development through Creative Learning remains our core objective. We pride ourselves in engaging learners with a variety of styles and methods. We are always striving to make each course as bespoke as possible, and we like to include

each organisation‟s procedures and paperwork as often as we can. We have a highly

qualified, experienced training team, who are committed to positive practice within the field of Health and Social Care and are backed by quality support staff, who ensure we are able to provide organised, timely and effective training for your staff.

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Pick „n‟ Mix Your QCF

Qualifications!

Do your staff want to experience

the sweet smell of success?

Do you need access to an assessment centre?

Do you have your own team of assessors?

Do you want to access quality training?

Do you have your own internal verifiers?

Are you having difficulty getting your staff

through QCF Qualifications?

If your answer is „yes‟ to any of these questions

then contact us—our range of QCF models offer

flexibility & can be tailored to meet your needs!

Contact Gail or Nathalie on

028 9024 1917 or e-mail -

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Child Protection

This course is designed to ensure all staff are aware of organisational Policies, Procedures and Legislation in relation to the protection of children. Course content will cover:

 Policies, Procedures and Legislation

 All Types of Abuse

 Child Protection

 How to protect yourself

Physical Activities for Children

This course aims to raise the profile of sport and physical activity for all young people and engage those young people aged 7-11 not currently participating in sport.

Course content includes:

 How Physical Activity may be Fun, Safe, Inclusive and Purposeful

 How to Motivate Young People to take part in Physical Activity for Life

 Participation in Fun Exercises

1 day 1/2 day 5

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BCM offers a broad portfolio of training programmes. Our provision is comprehensive and can be designed to meet your

organisation‟s individual requirements.

COURSE

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Level 5 Diploma in Leadership in Health & Social Care Services …….…. Level 2 & 3 Diplomas in Health & Social Care………..…. Level 2 & 3 Diplomas in Children‟s Care Learning and Development….... TAQA Level 3 Award in Assessing Competence in the Work

Environment.……… Infection Control………..… Principles of Administration of Medication……….. „Tomorrow is Another Day‟ Alzheimer's Society Foundation Certificate In Dementia Awareness………... Working with Challenging Behaviours ……….... The Principles of Workplace Safety……….... Control of Substances Hazardous to Health (COSHH)………... CIEH Level 2 In The Principles of COSHH………... CIEH Level 2 Food Safety………..…. The Principles of Manual Handling ………..……. Safe Patient/Client Manual Handling………...…………..… Risk Assessment………..……. Kitchen Inspection Service………..……….... First Aid………... Managing the Effects of Stress………... Chartered Institute of Environmental Health (CIEH)

Certificate in Stress Awareness……….. Protection of Vulnerable Adults……….. Providing Personal Care……….. Child Protection………. Physical Activities for Children………....

BCM will offer a discount for a number of courses booked

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City & Guilds QCF (The Qualifications and Credit Framework) Diplomas

The Qualifications and Credit Framework is a new flexible way of recognising skills and knowledge through qualifications. It aims to simplify how qualifications are achieved through recognising smaller learning achievements.

QCF allows for different sizes of qualifications and so introduces a level of flexibility into the learning experience. There are three sizes of qualifications on the QCF: Awards, Certificates and Diplomas. It does not matter if you are a Level 2 Learner or a Level 6 Learner, everyone can achieve an Award, Certificate or Diploma qualification. These qualifications simply define the size of the qualification, the level of the qualification defines the complexity of the job role.

The QCF Qualifications we offer are:

Level 5 Diploma in Leadership in Health & Social Care Services

This Qualification is designed for candidates who work as Managers/Senior Care

Workers in Health & Social and Children & Young People‟s services in the Health &

Social Care Sector.

Level 2 & 3 Diplomas in Health & Social Care

These wide ranging Diplomas are the recognised qualifications for Care Workers and Senior Care Workers in health and social care and cover the skills and knowledge needed to care for others in a wide range of settings. It is flexible to suit all fields of health and social care and you can choose a pathway that suits your role - for example working with people with a disability, people with dementia or children and young people.

Level 2 & 3 Diplomas in Children’s Care Learning and Development These qualifications meet the needs of learners who work or want to work in a wide

range of children and young people‟s settings covering the age range

0-19 years for example in the roles of: Care Worker, Senior Care Worker, Childminder, Nursery Nurse, Playgroup Assistant or Early Years Practitioner.

Level 3 Award in Assessing Competence in the Work Environment (Replaces the A1 award)

This qualification will provide people who carry out an assessment role in their organisation with the opportunity to develop and improve their practice as well as achieving a professional qualification for the role.

Protection of Vulnerable Adults

This course aims to raise staff awareness of the need to protect Vulnerable Adults.

 Identifying Vulnerable Adults

 Types, Signs and Indicators of Abuse

 Organisational Policies, Procedures and Current Legislation on Safeguarding Vulnerable Groups.

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Providing Personal Care

This course aims to develop staff knowledge of how to support a person with their personal care needs.

 Promoting Privacy, Respect, Independence, Choice and Rights

 Risk Assessments, Support Plans, Infection Control and Health and Safety issues surrounding providing personal care.

 Legislation on Safeguarding Vulnerable Groups

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1/2 day 1/2 day

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New!

Managing the Effects of Stress

This course is designed to give staff the skills and knowledge to identify stress.

Course content includes :

 How to identify stress in yourself and others

 The results of stress

 How to reduce or remove stress

 Body and mind in partnership

 Self-diagnosis on the presence of stress

 Creating a self care plan

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Chartered Institute of Environmental Health (CIEH)

Certificate in Stress Awareness

This course will enable staff to identify stress and how to implement the controls to reduce stress in the workplace.

 Definition of stress

 Stress as an occupational hazard

 Identification of basic workplace stressors

 Identification of basic controls for work related stressors

 Responsibilities imposed under UK Legislation 1/2 day

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Infection Control

This course aims to raise staff awareness and develop good practice in the control of infection across your organisation.

 Infection control Practices, Causes of Infection, Modes of Transmission and Notifiable Diseases

 Universal Infection Control Procedures (UICPs)

 Legal Obligations and Training Requirements

Principles of Administration of Medication

This course is designed to ensure staff are aware of the principles of Administration of Medication.

This is a knowledge only course. Further training should be given on site by the Home Manager, in the administration systems specific to the Home.

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1/2 day 1/2 day

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‘Tomorrow is Another Day’ Alzheimer's Society

Foundation Certificate in Dementia Awareness

(2 Day Course)

Course Aim

This course enables staff and volunteers to develop knowledge and understanding of dementia as well as developing their skills supporting people with dementia and their families.

Course Content

 Describe the experience of a person living with dementia

 Explain what dementia is

 Identify some common signs and symptoms of dementia

 Understand how to support and meet the needs of a person with dementia

 Identify communication barriers and use skills to enable understanding for individuals

Working with Challenging Behaviours

This course aims to raise staff awareness and develop good practice when working with challenging behaviours.

 Understanding the Law

 Causes of Challenging Behaviour

 Managing Challenging Behaviour

 Coping Strategies for staff and carers

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Basic First Aid

Course Aim

This course is designed to give staff/volunteers a basic understanding of First Aid and how to cope in an emergency situation until the arrival of further Medical Aid. This course does not provide staff or volunteers with a First Aid qualification.

Course Content

 An introduction to First Aid

 Unconscious casualty

 Cardiopulmonary Resuscitation (CPR)

 Bleeding and Shock

 Heart Attacks

 Burns and Scalds

 Poisons  Diabetes  Epilepsy  Choking  Stroke  Anaphylaxis  Asthma  Broken Bones  Head Injuries  Concussion

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Risk Assessment

(These courses can be accredited with CIEH if desired & will involve a multiple choice externally assessed examination)

This course is designed to train your staff to carry out effective risk assessment in the workplace.

 Identifying hazards and risks

 Evaluating hazards and risks

 Incorporating control measures

Kitchen Inspection Service

How to help eliminate problems before they escalate and maintain good

Environmental Health Officer “Scores on the Doors”.

Inspection service includes:

 Kitchen Inspections

 Identification of Issues and advice on how to correct them.

 Reporting of all findings.

Inspections can be carried out quarterly or at agreed intervals. All inspections can be tailored to your needs.

BCM are available to design training packages to meet your organisation‟s individual requirements.

We will meet with you and discuss your needs.

Our tailored programmes range from Care Planning and Record Keeping through to Communication, Interpersonal Skills and Team Building. 1/2 day

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The Principles of Workplace Safety

This course aims to raise awareness of Health & Safety in the workplace for all staff.

 The importance of Health & Safety in the workplace

 Hazards and risks in the workplace

 Health & Safety Policies & Procedures

Control of Substances Hazardous to Health (COSHH)

This course aims to develop staff knowledge on substances hazardous to health and associated risks.

Course content

includes:- Risks associated with hazardous substances

 Risk assessments

 Dealing with spillages and the Safe Disposal of Waste

 Emergency Procedures  Record keeping

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Chartered Institute of Environmental Health (CIEH)

Level 2 in The Principles of COSHH

This course is designed to develop staff knowledge of COSHH Course content includes:

 Identification of substances hazardous to health in the workplace

 Understanding hazards and associated risks

 COSHH regulations

ASSESSMENT: Multiple choice externally marked examination.

Chartered Institute of Environmental Health (CIEH)

Level 2 Food Safety

This course is designed for all staff who handle food, by making them aware of the importance of food safety.

 Food safety risks:- Personal hygiene, Food storage, Cooking & handling

 Competence and expertise to deliver food safely

 Systems, techniques & procedures

ASSESSMENT: Multiple choice externally marked examination.

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The Principles of Manual Handling

This course aims to train staff on the risks of manual handling. Course content includes:

 Hazards associated with manual handling  Risks involved and parameters

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Safe Patient/Client Manual Handling

This course aims to develop staff knowledge of how to carry out Manual Handling activities.