Personalized URLs…
Direct Mail’s Missing Link
• Capture the 42% of direct mail respondents who prefer
to respond online
• Lift response rates 2-5X through relevant messaging &
“Marketing Executives are
looking for help in achieving
their key objectives!”
Sales & Marketing Management
Cutting Through the “Noise”
Daily we encounter 2904 media messages…
We may remember 52 of them…
But 4 of them we will positively remember!
The Internet Changed Everything
It changed the way
buyers buy,
and the way sellers
sell.
It changed the role of
direct mail.
The Driving Principle
“42% of direct mail
recipients prefer to
respond online”
– 2006 DMA Study
“But I Have A Web-Site”
Your corporate web site is not enough
It was never intended to be a marketing response channel nor is it
designed for that…
Response Channel That Provides Lift
More than just a PURL…
Our solution generates Personalized URLs and landing pages for each direct marketing recipient
• Bill Gates BillGates.MyLeadParadise.com
• Steve Jobs SteveJobs.MyLeadParadise.com
• Michael Jordan MichaelJordan.MyLeadParadise.com
Step I: Attract
Print Personalized Web Addresses on each Direct Mail Piece
• Using your campaign's Mail File, our
software generates and hosts a
Personalized Web Address for EACH recipient. The process of inserting these unique addresses into the mail file for inclusion in each direct mail piece is automated.
• Studies show that 42% of direct mail
recipients prefer to respond online. Personalized Web Addresses provide an attractive response option.
Step 2: Interact
•
When the recipient visits their Personalized Web
Address, they visit a
VIP LANDING PAGE
built
specifically to support the direct mail piece they
hold in their hand.
Personalized Interaction Captures Key
Information and Improves Results
Secure Survey & Welcome Page
• Continues the “personal” brand involvement • Generate highly qualified consumers via
survey questions
• Captures the online response. (Automatically records the respondent profile and generates qualified lead)
• All visits and online activity are tracked real
time and made available instantly through a web based dashboard.
• Reports are generated to help “fine tune” your
marketing campaign dynamics
• Instant Campaign results
Rules Based Interaction Drives Results!
Thank You Page• Thank you page
“completes” the online experience
• Automatic Email Thanks
respondent for visit, and provides useful follow up information.
• Generate Leads, Print
Reports & Follow-up.
• Automatically capture all
campaign activity for
additional follow-up and lead generation - all in real time.
• Comprehensive reports
display campaign
response rates, visitor
patterns, and detailed lead information.
• Follow-up leads in real
time and improve results!
12
Real Time Response
• As respondents visit theirVIP Landing Page, Leads
are generated and are
routed to your designated location or sales rep for immediate follow-up.
• Leads can be sent via
• Capture the 42% of direct
mail respondents who prefer to respond online
• Lift response rates 2-5X
through relevant
messaging & Personalized URLs
• Obtain real-time campaign
performance measurement
14
Case Study: Northface University
• Business Need
− Increase enrollment in their Computer Science bachelors program
− Respond more quickly than
reply cards allow
• Strategy
− Communicate to each
prospect individually variable data direct mail
− Add a Personalized URL as a
response channel for this highly web-savvy audience
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The Welcome Page
• Design reinforces
that of the printed piece
• Continue the
personal
conversation with variable text and imagery
• Validate their
identity so they feel “safe”
The Survey Page
• Collect valuableinformation about each respondent
• Use survey data to
drive relevant content in later pages
18
The Update Profile Page
• Collect and confirmcontact information
• Keep your
The Thank You Page
• Rule-based versioning20
Triggered Email to Respondent
• Automatically triggered byeach visitor
• Rule-based versioning
based on survey answers or other data fields
Leads Delivered to Enrollment Team
• Lead automaticallydelivered to sales for immediate follow-up
• Sent to email, phone, PDA
John Sample just responded to your campaign
22
Real Time Reporting
• Lead reports• Activity tracked for
every visitor
• Survey results • Automated data
delivery by email or FTP
Northface University Results
• Over 450,000 pieces sent to top math and science students • Over 4200 visited their personalized landing pages • Over 2000 completed the survey
• 2X lift in response rate over traditional methods
• NFU Marketing VP very pleased with the ability to contact respondents within the hour – while their interest is still fresh
24
One Solution Does It All!
John Sample just responded to your campaign John,
Thank you for visiting your VIP landing page. I will be calling you with the information you requested. Thank you, Susan Salesperson
Attract Interact React
More Than Just PURL’s …
Direct Mail’s Missing Link
Campaigns that utilize relevant graphics and text commonly see a 2-5X lift in response rates
– PODi, The Digital Printing Initiative 42% of direct mail recipients prefer to respond online