Altiris Client Management Suite

Agenda

What DO YOU Need Help With

1

What does Altiris have to Assist

2

What’s New with CMS 7

3

Beyond Client Management

Altiris Client Management Suite

Leads the Way

•

Symantec offers the most mature

client management suite

–

Today’s organizations are

looking to simplify the

manageability and increase the

security of their computing

environment so that users have

a central management console

to manage both and cut costs

–

Symantec is best suited for

organizations that need

management and security

Q3, 2007, Forrester

`Deployment Solution with

Ghost Imaging Foundation PC Transplant

Inventory Solution with Application Metering

Out of Band Management

Patch Mgmt Solution

pcAnywhere Solution

Real Time System Manager

Software Delivery Solution

Software Management Solution with

Application Management Software Virtualization Solution

Wise Software Pkg Tools

Workflow Solution

IT Analytics

CMDB Solution Asset Management Solution

Barcode Solution IT Analytics Software Management Solution with

Application Management

Deployment Solution

Inventory Solution

Monitor Solution for Servers

Patch Mgmt Solution

Real Time System Manager

Software Delivery Solution

IT Analytics Workflow Solution

Client Management Suite

Asset Management Suite

Server Management Suite

IT Management Suite

Symantec Suites

Client Mgmt Suite

Asset Mgmt Suite

Server Mgmt Suite

Workflow Solution

Wise Pkg Studio Suite

IT Analytics

(* minimum initial purchase of 200 licenses)

Add-ons

Workspace Virtualization

Workspace Streaming

Backup and Recovery

Endpoint Protection

Data Loss Prevention

Control Compliance Suite

Risk Automation Suite

Hardware Independent Imaging Incident Management Change Management Problem Management Release Management Knowledgebase Process Management IT Analytics Workflow Solution

ServiceDesk 7

Protection Suite

Endpoint Protection

Critical System Protection

SNAC self-enforcement

Data Loss Prevention Standard

Inventory Solution

Patch Management

Workflow

Protection Center

Wise Pkg Studio Suite

Professional Edition

Quality Assurance

Introducing Client Management Suite

5

Altiris

_{Client Management Suite from Symantec}

Reduce costs associated with

deployment, managing, securing,

and troubleshooting client

systems, automate mundane

tasks, and gain control of IT with

Altiris™ Client Management Suite

Client Management Suite Delivers

Gain control of IT

•

Gain visibility into all

the client systems

•

Take action from within

reports/dashboards

•

Get information to IT

and decision makers

•

Increase Security

Reduce the total costs

of owning client systems

•

Automate time consuming

and mundane tasks

•

Reduce costs of

•

Deployment

•

Management

•

Securing

•

Troubleshooting

Bring IT and

business together

•

Align process, people

and technology

•

Free IT to focus on

strategic business

initiatives

•

Drive business

6

7

Discovery and Inventory

Discovery and Inventory



Populates database with

comprehensive data for

discoverable assets



Aggregates data across environment

in real time



Assists with software

license management



Helps forecast growth requirements

Results



GM Brazil > Reduced annual

software license expenses by 44%

within 45 days, equaling a

1,000% ROI



Reed Smith > Reduced inventory

time from one month to minutes

Discovery and

Inventory

Imaging and Deployment

Imaging and Deployment



Comprehensive deployment capabilities



Image-based or scripted OS install



Ongoing updates/re-provisioning



Tools for hands-free and PC user

personality migrations



Facilitates implementation of

standardized desktop configurations



Reduces risks associated with

desktop changes

Results



MedCentral > reduced deployment

times from 4-8 hours per machine to

one hour or less or 90%



U.S. Air Force > Responded to new

hardware imaging requests in 88%

less time

Imaging and

Deployment

8

Discovery and

Inventory

9

Intelligent Software and

Patch Management

Intelligent Software and

Patch Management



Implements intelligent software

management and delivery



Distribute applications, updates, code,

and files to target systems



Proactively manage software updates

to minimize security risks



Automates patch distribution with

one-click creation of collections

and policies



Bandwidth-sensitive systems

management for the mobile workforce

and roaming worker

Results



City of Plano > 84% reduction in

application rollout times



Meijer Grocery > experienced

nearly 100% success rate when

patching their organization

using CMS

Imaging and

Deployment

Intelligent Software and

Patch Management

Discovery and

Inventory

10

Remote Assistance (PC Anywhere)



Remote control systems with the most

connectivity options



Troubleshoot and remediate system

without disrupting end-users



Train end-users on critical functions

from anywhere



Reduce helpdesk costs



Give helpdesk workers remote

functions at their fingertips

Results



City of Plano > Reduce off-site visits

by 80%



Cubist Pharmaceuticals >

eliminated technician travel time

and manual installation

of applications

Imaging and

Deployment

Intelligent Software and

Patch Management

Remote

Assistance

Remote Assistance

Discovery and

Inventory

What’s New in Client

Management Suite 7

Complete Process Automation

•

Task manager automates

–

Integrated Deployment and

migration tasks

–

Conditional logic

–

Includes all functions

•

Altiris™ Workflow Solution

–

Orchestrates timely interaction of

people and systems

–

Uses email, web page, mobile

–

Handles mundane approvals and

follow up

–

Better service, on demand; more

productive IT resources

–

Basis for self-serve service

catalog

Altiris™ Workflow

12

Altiris™ Client Management Suite from Symantec

Better Distribution

•

Virtualizes applications on

the fly

•

Ensures distribution of the

latest versions & updates

•

Includes all pre-requisites

•

Only downloads what’s

not already installed

•

Makes sure the software

stays installed

Better Detection

and Analysis

•

Enables quick and easy

software audits

•

More accurately identifies

software

•

Understands relationships

between software

(e.g.,

suites vs. point products)

Better Compliance

•

Lets you simply right

click to blacklist

•

Ensures distributed

applications remain

installed and working

Software management focus shifts from delivery tasks to the central library

13

Altiris™ Client Management Suite from Symantec

It’s more than just delivering software

Data Sources

Smart Discovery

Commercial

Application Data

Intelligent Software Management

14

Software Resource Center

Wise Package Studio

Manually/

Other Sources

SOFTWARE LIBRARY

SOFTWARE CATALOG

Application

Dependent

Update

Supersedes

Conflict

SOFTWARE COMPONENT

Software Type

Attributes

Relationships

Service Pack

Update

Packages

Detection rule

Updates

Supersedes

Conflicts with

•

Improved installation and configuration

–

Up and running in less than an hour

–

Minimize installation and configuration errors

–

Simplify upgrade process

•

Greater enterprise support

–

Improved security scoping

–

Support for hierarchy and replication

•

Extended platform support

–

Improved Macintosh and Linux support

•

Symantec Management Platform

(part of the Open Collaborative Architecture)

–

Technology direction for Symantec product integration

–

Expand client management with additional Symantec and 3

rd

_{party products}

15

Expanded Management

Symantec Endpoint Protection Inventory Solutions

Backup Executive System Recovery

16

Automation

Intelligence

Symantec

®

Management Platform

16

Design

Request

Publish &

Orchestrate

Analyze

Connect

Collect

Suites and Solutions

Software Virtualization Client Management Suite Patch Management

Al

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S

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IT Assets

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