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REGISTRATION INFORMATION Name ____________________________________________ Title _____________________________________________ Organization ______________________________________ Address __________________________________________ _________________________________________________ City________________________State ________Zip ______ Phone ( ) ___________________________________ Fax______________________________________________ E-Mail ___________________________________________ ❑ I am a representative of a business or trade association.

Enclosed is my fee of $200.

❑ I am a government official or representative of a public interest group. Enclosed is my fee of $100.

Registration fee includes all sessions, Thursday’s lun-cheon and reception, the breakfast dialogue, and confer-ence materials.

(The difference in fee permits representatives from groups with limited funds to attend while allowing CFA to cover all conference expenses.)

❑ Yes, I will attend the CFA Thursday luncheon. ❑ Please check here if you want a vegetarian meal. NOTE: There is a $25.00 fee for cancellations received after

November 19, 2003. Substitutions may be made. Please mail your registration and make check payable to:

Consumer Federation of America 1424 16th Street, NW, Suite 604 Washington, DC 20036

Phone: 202-387-6121/Fax: 202-265-7989

Access services will be provided on request. Please notify CFA by November 12 if these services are required.

HOTEL

The Radisson Barcelo Hotel has reserved a block of rooms until November 12. Please identify yourself as a registrant of CFA’s Financial Services Conference to receive the special $128 rate (plus tax). Reservations should be made individually by calling 1-800-333-3333 or 202-293-3100.

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Consumer Federation of America 1424 16th Str eet, NW , Suite 604 W ashington, DC 20036

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Radisson Barcelo Hotel 2121 P Street, NW Washington, DC 20037 1-800-333-3333

Thursday and Friday December 4 and 5, 2003

Presented by:

Consumer Federation of America

Challenges and

Opportunities

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A

fter more than a decade of financial services deregulation and reregulation, federal and state policy makers and regulators continue to address pressing banking, insurance, investment, and real estate issues affecting consumers.

To keep consumer advocates and educators informed about these issues, the Consumer Federation of America will present its fourteenth annual conference, “The Consumer in the Financial Services Revolution,” planned with the assistance of consumer groups and the financial services industry. In keynote speeches, debates, and panel discus-sions, speakers will discuss: new research, new poli-cy proposals, and legislative and regulator y prospects. As well as being able to question speak-ers, attendees can participate in a “breakfast dia-logue” where they can engage in focused discus-sions with other attendees.

All those with an interest in consumer financial services issues are welcome to attend.

The conference begins at 8:45 a.m. on Thursday, December 4 and ends at 12:00 noon on Friday, December 5, 2003.

You may register by returning the registration form in the brochure (mail or fax) or on-line. Visit CFA’s website: www.consumerfed.org under Calendar of Events. On site registration starts at 8:00 a.m. on Thursday, December 4.

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Consumer Credit Counseling in Transition and Under Attack

As the consumer credit counseling industr y expands and restructures, it has been criticized by state Attorneys General, consumers, journalists and advocates. What is the future of credit counseling, especially if Congress requires bankrupts to utilize their services? Can the industry adequately regu-late itself, or is government regulation needed?

The Reregulation of GSEs: Implications for Consumers

New and more aggressive federal regulation of Fannie Mae, Freddie Mac, and other GSEs appears a virtual certainty. Will this new oversight encour-age or discourencour-age the GSEs from ser ving con-sumer interests? In particular, how will it influence lower-income consumer housing markets and homeownership?

Sarbanes-Oxley One Year Later: Has Its Promise Been Achieved?

Last year’s passage of corporate reform legislation was applauded by consumer and investor groups as establishing new and important protections and government oversight. But now, investor groups criticize its implementation and some industr y members suggest that the legislation went too far. What is the current status of corporate reform?

Congressional Credit Reporting Reforms: Are They Sufficient?

Congress is considering credit reporting reforms that it is likely to approve by the end of the year. To what extent will these new identity theft, accuracy and privacy protections address current concerns? Are new reforms needed?

Financial Services Regulation: What Should Be the Role of the States?

Congress has been considering whether to transfer more authority for regulating banking, insurance, and securities industries from states to the federal government. Currently, state regulators and legis-latures and federal bank regulators are at odds over their respective roles. What should be the role of the states in regulating the financial services indus-try to serve the interest of consumers?

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Home Insurance: Do Rising Prices and Terminations Threaten Homeownership?

Double-digit rate increases over the past two years, and increasing terminations and denial of applica-tions, have made it more difficult for some con-sumers to purchase or maintain a home. What steps, if any, can state regulators take to ensure affordable home insurance costs?

Annuities: Do They Deserve Their Bad Reputation?

Over the past several years, journalists and others have criticized annuities for being too expensive. But this financial product represents an important source of income for many elderly Americans. Do annuities deser ve all the criticism they have received? How should consumers search for good value in this marketplace?

New Bank Overdraft Policies: How Can They Better Serve the Consumer Interest?

Consumer advocates criticize banking institutions for marketing overdraft protections that are quite costly. How can these overdraft policies, and their promotion, be improved to better serve the interest of consumers? Should the Federal Reserve insist on new consumer protections, such as requiring Truth in Lending disclosures?

Increasing Electronic Payments: Are They Adequately Regulated?

Consumers increasingly make payments electroni-cally yet sometimes are victimized by fraudulent telemarketers who electronically drain funds from checking accounts. Do protections for paper checks apply to electronic payments? Is the self-regulation of the existing clearing house system adequate, or is additional government regulation needed?

Effective Financial Education: How Can It Change Behavior?

There is a growing consensus that financial educa-tion must be evaluated not just in terms of increased knowledge but also in terms of changed behavior. What is the latest research on what finan-cial education is effective and ineffective? How can this research be used to improve the quality and effectiveness of this education?

References

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