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(1)

M 4 PARTICIPATIVE MANAGEMENT

AND CO-OWNERSHIP

PRODUCTIVE BARGAINING

AND GAIN SHARING

(2)

Participative Management

• A technique of motivation

• High productivity / high wage economy requires new labour – management relationships, including ways to share gains and organise work that utilize the skill, knowledge and motivate more

• It is a Innovative management philosophy, i.e., part of Strategic Human Resource Management (SHRM) • Helps in finding practical solutions, better

designing to improve business practices • Offers relationship between organisation,

employees and stakeholders and enhance sense of pride

(3)

Contd…

• Mostly organisations identify one or two major issues – wages, working condition etc. and work on them, usually getting short term result

• Later they raise their hands in frustrations and

justify by saying ‘this is the cost of doing business’ • An old proverb ‘divided we fall, united we stand’

is the mantra for participative management

• In case of disagreement both sides tend to loose • Decisions are taken after consultations and

(4)

Why participative Management

• Increased Productivity (Greater performance) • Better problem solving and decision

• Greater commitment • Employee morale

• Encouraged to contribute Creativity and innovation

• Increases result oriented thinking • Encourage better communication

(5)

Employee Value proposition

• When there is ‘tell – tale’ sign of all is not well • While organisations are trying to project an

image of being the ‘best – in – the – class’ but is not successful

• When organisations are not able to attract talent • This is the time to visit Employee Value

Proposition, here’s how we can marry the

employer’s brand with the employee’s brand • Creation of an EVP that will ensure our brand

ambassadors are in for long haul

(6)

Aspects to Improve EVP – Employee

Participation

• Review every job description (whether you offer the kind of environment that excites worker)

• Plan your approach to creating your employees signature experience (special work, unique

process that makes your company stand out in people’s mind

• Have a look at your vision, mission and values (are they supported by behaviour)

• Do your reward and recognition policies support your signature experience

• Have you analysed your exit interview data with a view to future change vs past rationale (to win

(7)

Contd…

• How does your recruitment process contribute to the ambassador’s view of company

• Is your HR team fully engaged in the process • Use a change mechanism to engage all

employees in creating ambassadors and signature experiences

• Identify and weed out poor managers

• Use of tangible reporting format and tabulate the results and comments

• Result – employee believes in signature

experience, brand ambassador, they will remain motivated and perform

(8)

New Logic of Management

Old logic principle

• Bureaucracy is the most effective source of control • Top management or Experts

should add most of the Value • Organisations are designed

around functions

• Effective managers are key to organisational effectiveness • Hierarchical processes are

key to organisational effectiveness

New Logic Principle

• Involvement of all is most effective source of control • All employees must add

significant value

• Organisations should be designed around products and customers

• Effective leadership is the key to organisational

effectiveness

• Lateral processes are key to organisational effectiveness

(9)

Benefits of Participative Management

• Less resistance to new changes in methods resulting in innovations

• Attraction and retention of employees

• Greater staffing flexibility (cross-training and teamwork)

• Increased service and product quality • Reduced supervision requirements

• Reduced number of grievance, more effective conflict resolution

• Better decisions making process

• Better communication between management and worker

(10)

Continuous Improvement

• The 5 S concept – Japanese concept which believes in total quality management

• The PDCA concept – Japanese firms use this concept for improving organisational

effectiveness

• The PPHP approach – Economic success of Japan and Europe is attributed to this concept on sound labour – management relations

• The we vs them against we vs the outside world attitude

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Disadvantages

• Costs of additional training and salary

(developing new skills and responsibilities at lower-level participants)

• Costs of additional support system (new

programme create need support personnel) • Expectations for personal growth and

development opportunities

• Resistance by middle management and support staff

• Loss of time (participation can slow down

decision making because number of workers have to understand and accept it)

(14)

Prerequisites of Participative

Management

• Overall Climate

• Sufficient time to participation • Ability of workers or its union

• Effective system of communication • Authority is not threatened

• Financial costs

• Within the framework of overall policies and Procedures of the enterprise

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Co - Ownership

• Worker’s Participation in management in financial terms • Varieties of Employee Ownership – Three primary ways • Employee ownership is not new concept, Tisco (Tata iron

and steel) applied it in 1982

• Organisation point of view – aligns interest of employees closely with those of organisation

• Employees point of view – rewards which workers can benefit directly from improved company performance • Economy point – co-ownership can contribute to

favourable macro economic outcomes, lower

unemployment, reduced inflation and higher economic growth

(17)

Collective Bargaining

• Lead is taken by Union • Demands higher wages,

allowances, benefits, better working condition

• Parties more or less settle by compromise on demands raised and conceded

• Normally the Unions and workers continue working as before

• Creates inflationary conditions • Parties behave as if they are at an auction, finding the highest point employer will go and lowest point below which trade unions will not go

Productive Bargaining

• Lead is taken by Employer • Wage increase is linked with

productivity increase, performance

• Parties settle for removal of restrictive practices,

redevelopment of labour in different skill, increased effort and responsibility

• Objective to improve basic efficiency of operations while answering Union needs

• Takes care of Customer

interest in terms of reduced or steady price levels keeping

(18)

Productive Bargaining

• It is applied in the wider sense than in narrower sense of just greater effort through increased earnings (a way of improving efficiency and reducing cost)

• It refers to negotiations and agreements which incorporate increase in productivity through

re-organisation of work-force, changes in work-practices and working conditions in return for improvements in pay and conditions of service

• Worker cost is one of the limited number of factors in total cost over which this can exercise an influence • Mutual acceptance of organisational goals giving

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Gain Sharing

• Sharing is done on specific increase in productivity (unit to unit basis)

• Sharing between parties has to be on the basis of certain agreed formula

• Sharing of gains shall have no bearing on the existing level of wages (similarly there will be no sharing if increase in revenue is due to other factors)

• Sharing can be done only when gains have materialised and not on assumption

• Sharing of gains with workers should be uniformly applicable 9no serious dis-satisfaction among non benefitting workers

• Sharing should be equal and logical (proportion should have reasonable relationship with extent of

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