HP Training Center.pdf

(1)

Always One Step

Ahead with

(2)

Introduction

...

2 Training Services: Methodology

...

3 Training Services: Expertise

...

4 Customers’ Appreciation

...

5 Customers’ Referencing

...

5 Course Schedule

...

6 Course Schedule

...

7 Terms and Conditions

...

8 Training Center Map

...

8 Conclusion

...

9

(3)

Introduction: Always One Step Ahead with

Training Center

Dear Participant,

It is a great pleasure to welcome you to CIS Training Center. We hope that our services will be a rewarding and useful experience for you, and your foundation’s work.

The training Center ‘s mission is to provide exceptional knowledge and training to all qualified professionals, thus, your organization can be more competitive, successful and definitely maintain new infrastructure and adapt it for the future.

CIS Training Center is HP Authorized and partners certified. The training courses provided will equip you with the acquaintance and knowledge needed to use advanced techniques and deliver technical information that gives you ability to achieve your goals and to keep you abreast of new technologies. Furthermore, you will be able to possess additional necessary skills to build solutions.

This Brochure content highlights the basic training services, the Center is offering in Lebanon and should you need any customized services, our coordinator will be pleased to assist you.

Your feedback or suggestions are valuable to us at all times and we look forward to work with you over the long term.

Sincerely,

CIS Training Team

CIS Training Center

Jal-el-Dib Square, CIS Bldg, Beirut - Lebanon

(4)

3

Training Services: Methodology

CIS Educational Services offer training solutions to help corporate customers effectively master and maintain the skills and knowledge needed to achieve their targets and goals in business.

CIS Training Center methodology is not a brief exercise, but it is a project by itself that begins by knowing and studying customer’s goals and needs. Based on this, we recommend the right curriculum depending on the situation; this could range from a single course to a complete curriculum of offerings tailored to customer’s needs. In addition, CIS coordinates the logistics associated with delivering the courses. CIS classrooms provide a comfortable learning atmosphere with access to any necessary hardware and software.

More than 80% of current training provided to corporate customers takes place at CIS training Center as it complements CIS offerings of total solution and mainly the usage of equipments using the necessary tools in labs environment.

(5)

CIS Training Team in charge of conducting the training sessions, are highly experienced and competent engineers,

with years of instructional and on-field experience in different products. These instructors are practitioners who have a wealth of real life and a professional vision of projects based experience; in other words, they are IT experimented with many years of working experience. As such, they understand the practical IT issues confronting an organization and can ensure that technical skills gained on a course can be directly applied in the workplace. Their background enables them to achieve real-life experience to the classrooms so they can provide knowledge and a streamlined, efficient, and high-quality service offered to the customers.

Upon training completion, CIS reviews student evaluation and on-site feedback forms extensively to ensure a continuous development of quality and stay in touch with the needs of its attendees.

In summary, CIS private training business model is a training that is customized and tailored to the solution delivered to the corporate customers in order to meet their expectations.

Highly equipped training labs for a world class performance

(6)

5

Customers’ Appreciation

Customers’ Referencing

Alfa: “The objective of the training is to learn how to align IT services with our business and this was clearly covered.

Now we will have the ability to assess how we are performing at any point in time and as result continuously improve our processes”

Global knowledge: “I wanted to drop you a line to say how pleased we are with CIS Training Center Courses.

We are in the service business and know what customer service needs to be today and I would rate CIS Training Center «OUTSTANDING»!!”

NavLink: “CIS Training is a prime example of quality trainings and fantastic customer service.”

1. Alfa Mobile

2. American University of Beirut 3. Balamand University 4. Bank Med 5. Bank of Beirut 6. BFI Group 7. Blom Bank 8. BMB Group 9. Butec SAL 10. Byblos Bank 11. DC Group 12. Emitac Jordan 13. Ericsson 14. Genesys Lab UK 15. Global Knowledge 16. GTO Lebanon 17. ITG 18. LBC Group

19. Lebanese American University 20. Midware 21. Mtc touch 22. Naizak 23. Navlink 24. Optimiza Solutions 25. Qtel 26. Socgen 27. UNDP 28. Unilever 29. UNESCWA 30. Zein SD

(7)

ITIL

Course Code Course Name Days

HF421S ITIL V3 Foundation for ITSM with Simulation (2 credits) 3

HE601S Managing Organizational Change 3

UC410S ISO 200000 Consultants and Internal Audit 3

HE602S COBIT Foundation 3

HF421S ITIL V3 Foundation for ITSM with Simulation (2 credits) 3

HF437S Service Strategy (3 credits) 2

HF438S Service Design (3 credits) 2

HF439S Service Transition (3 credits) 2

HF440S Service Operation (3 credits) 2

HF441S Continual Service Improvement (3 credits) 2

HF442S Managing Across the Lifecycle (5 credits) 4

HE785S ITIL Fast track online exam date 1

Note: Each course in the ITIL track is for $1,500 individually

HF427S ITIL V3 Capability: Service Offerings and Agreements 5

HF428S ITIL V3 Capability: Operational Support and Analysis 5

HF429S ITIL V3 Capability: Release, Control and Validation 5

HF430S ITIL V3 Capability: Planning, Protection and Optimisation 5

Management

HC577S Project Management Fundamentals (PMF) 3

HE550S Project Management Personal Exam Preparation 5

HE537S Leadership and Communication skills for Project Managers 4

HF963S Service Oriented Architecture (SOA) for Business Analysts 2

HE551S Principles of Business Analysis (21 PDUs) 5

HE555S Crafting High Quality Requirements (21 PDUs) Storage

UC434 Accelerated Storage Area Network (SAN) Essentials 5

U4879S Managing HP StorageWorks Enterprise Virtual Array (EVA) 5

HF839S EVA Business Continuity and Availability 3

HG828S EVA Performance Analysis 2

HK905S P9500 Administration and Configuration 5

HK906S P9500 Business Continuity and Availability 6

HK736Sb P9500 Performance Advisor 5.0 User training (New)

H6773S HP StorageWorks XP1: Configuration and Management 5

U8443S HP StorageWorks XP 2: Business Continuity and Availability 5

HK736S HP StorageWorks XP Performance Advisor 4.5 User Training

HK902S Managing HP 3PAR Disk Arrays 4

HK903S 3PAR Business Continuity and Availability 3

HK904S 3PAR Performance Analysis and Tuning 2

HK364S HP StorageWorks P4000 SAN Configuration and Administration 2

HG827S HP Virtual Library System (VLS) Configuration and Management 2

U4226S Implementing MSA Storage Solutions 2

HK253S HP Storageworks X9000 File Serving Software System Administration 3

Data Center

HK258S Certified Data Center Professional Training (CDCP) 2

HK333S Certified IT Manager Training (CITM) 3

HK259S Certified Data Center Specialist Training (CDCS) 3

HK260S Certified Data Center Expert Training (CDCE) *New* 5

HH602S Data Center Operations, Maintenance, and Risk Reduction 3

HH608S Data Center Energy and Environmental Efficiency *New* 2

HH607 Data Center for Managers *New* 2

HP NonStop

U4147S Concepts and Facilities 4

HP Education Services

Course Schedule

(8)

7 HP-UX

51434S Fundamentals of UNIX System 5

H3064S HP-UX System and Network Administration I 5

H3065S HP-UX System and Network Administration II 5

H5875S HP-UX System and Network Administration for Experienced UNIX® System Administrators 5

H6487S Hands-On with MC/Serviceguard 5

HF869S HP Capacity Advisor Global Workload Manager 5

U5075S HP Partition Management 6

U5447S HP Node and Virtual Machines

H4262S HP-UX Performance and Tuning 5

H4264S HP-UX Troubleshooting 5

HB506S HP Integrity Virtual Machines 5

HC590S HP Integrity Server Blades Administration

HK712S HP Systems Insight Manager for HP-UX 2

H3541S HP-UX Security 5

U8601S HP Serviceguard II: ContinentalClusters, CFS, & Oracle RAC *New* 3

HB507S HP MetroCluster 2

HK713S Superdome 2 Administration 3

Proliant-Blades Servers

HE643S Insight Control Environment (ICE) Foundation 2

HE645S HP Insight Control server deployment 3

HE646S HP BladeSystem Administration 3

HK758S HP Virtual Connect for HP BladeSystem 3

HE644S HP Insight Control Managing and Monitoring through HP SIM 5

HG812S Matrix Operating System Administration 4

HG821S Implementing the Boot-from-SAN Technologies 2

Virtualisation

HK795S Vmware View 4.5: Install, Configure, Manage 4

HH633S VMware vSphere 4.1: Install, Configure, Manage 5

HH641S Vmware vSphere: Manage Availability 2

HH639S VMware vSphere: Manage Scalability

HH642S VMware vSphere: Troubleshooting 4

HK797S Vmware vCloud: Overview 4

HK798S Vmware vCloud: Architechting the Vmware Cloud

HJ600S/6422A Microsoft Implementing and Managing Windows Server 2008 Hyper- V 5 HP Networking

AIS Network Infrastructure 2011

HK651S HP E-Series Network Technologies 4

HK652S HP A-Series Netowrk Technologies 2

AIS Network Security 2011

HK653S Networking Essentials for Security Specialists 2

179123 Tidding Adv. Technical Security Products Training 2

ASE Network Infrastructure 2011

HK742S Implementing HP A-Series 5

HK741S Implementing HP E-Series 4

HK654S Implementing HP Network Infrastructure Security 2

HK655S Troubleshooting HP Networks 3

HK656S Networking Interoperability 4

Master ASE Network Infrastructure 2011

HK743S Enterprise Networks 4

HK660S Migrating to an Open Standard Network 4

HK661S Troubleshooting HP Enterprise Networks 3

© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constitution an additional warranty. HP Shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. UNIX is a registered trademark of the Open Group. Linux is a registered trademark of Linus Torvalds.

(9)

Jal El Dib Highway Boutique Hotel Bank Audi Credit Bank Towards Antelias T owards Monastrey of the Cross Towards Zalka Bank of Beirut Canadian Embassy Odeon Theater

Towards Beirut _{Towards Jounieh}

Hotel Promonade

Jacobs Priest Statue

Registration for courses: It shall be sent in writing (letter, fax, e-mail) to CIS training center. Reservations can

be made by telephone, but shall only be taken into account if a written registration is received by CIS training center within seven calendar days. The registration shall not become binding for CIS until a written confirmation of registration is issued.

Courses Materials: are provided to us by Hp Europe through Hp Dubai and other accredited partners.

Seminars time & Location: Courses are given between 9.00a.m. till 5.00p.m. Notifications of any changes shall be

provided in good time. All courses are provided at CIS Training Center premises.

Attendance certificates: for HP courses attendance certificates are prepared and signed by the Education

Services Manager at the Hp Middle East Headquarter in Dubai according to the attendance sheet prepared in Beirut on the first day of the course.

Accommodation and Hospitality: the price paid by the candidate is for the course tuition only, in addition, at

the training center we offer 2 coffee breaks and 1 lunch while the breakfast is offered at the hotel. The candidate has to bear his accommodation charges - hotel fees, the visa, the transportation tariffs as well as any other extra charges related to his stay in Lebanon.

Payment and Discounts: Courses must be paid in full to CIS Training Center on or before the first day of

course commencement unless the buyer has a CIS account. Where Buyer fails to pay any sum when due, then CIS may discontinue performance under these terms. Discounts for reserving minimum training volumes shall be granted by CIS Training Center on a case by case review. An e-mail regarding this issue should be sent to: [email protected] or to [email protected]

Cancellation: for HP courses, cancellation shall not be subject to charge if notice is received in writing by HP

Education 10 working days (not including Sundays) prior to the commencement of the course. In the event of cancellations by customers which are received less than 10 working days prior to the commencement of the course (not including Sundays) or if the Customer does not attend, the Customer shall pay the full price. In such event, instead of cancellation the Customer shall be entitled to send a replacement to attend the course reserved by the Customer without any additional charge.

For further detail, you may contact CIS Training Center at email: [email protected] or visit the following HP link http://h41156.www4.hp.com/education/locations.aspx?cc=emea_middle_east&ll=en

Terms and Conditions

Jal-el-Dib Square,

CIS Building Lebanon, 1st Floor Tel: (+961) 4 410 410 - ext: 366 Fax:(+961) 4 410 410

Email: education@ cis.com.lb http://www.cis.com.lb P.O.Box 11-6274, 11072210 Riad-el-Solh, Beirut, Lebanon

(10)

9

CIS Training Center has evolved to meet the needs of a growing business. Its unique service, however, remains its

most outstanding feature and its greatest strength.

We strive to offer not only training on current and most up-to-date business technologies but also positive changes in the different organizations and institutions through our services.

We look forward to create a mutually beneficial relationship; hereby you’ll be finding the essence of professional training programs & curriculum.

Note that our ultimate goal is to provide, a world class service to help you and your staff to reach a high degree of knowledge in your business technology, thus, your enterprise can lower its risks and increase its profitability.

Conclusion

(11)