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FROM HINDSIGHT TO FORESIGHT REPOSITIONING INTERNAL AUDIT TO DELIVER HIGHER VALUE

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(1)

FROM HINDSIGHT TO FORESIGHT

REPOSITIONING INTERNAL AUDIT TO

DELIVER HIGHER VALUE

Repositioning Internal Audit

FY 2016-FY2017 Audit Resource

Deployment Plan

Resources and Staffing

(2)

Repositioning Internal Audit: Building Blocks

of the New Internal Audit Function

We deliver insight and foresight to our colleagues and

stakeholders through: Professional competence. Business acumen.

Focus on Cornerstone Plan and Health System strategy. Data-driven analyses.

Our network of colleagues and connections throughout the University and the

profession.

We serve the audit profession in the Commonwealth of Virginia, the higher education industry, and around the globe.

We collaborate and share our knowledge generously.

We set the bar for excellence and leading practice in

internal auditing.

Our relationships embody respect, insight, balance, trust, and care.

We value:

Leadership development. Civility.

The voices of our stakeholders. We operate transparently.

We are aware of our impact. We have an enterprise view.

(3)

How we built the risk-based audit plan

Industry Risks: Higher Ed Healthcare Peer Benchmarking Hot Topics Enterprise Risks:

1. Funding to achieve goals 2. Management of human capital 3. Legal compliance

4. Keeping pace

5. Reputation w/key stakeholders 6. Geo-political and economic risks 7. Safety/security 8. Cybersecurity/leveraging IT 9. Org/operational efficiencies Strategic Objectives: Cornerstone Plan

U.Va. Health System Strategy

TO BUILD THE AUDIT PLAN WE ESTABLISHED AN “AUDIT UNIVERSE” AND ASSIGNED RISK WEIGHTINGS:

Stakeholder input including: ACR Chairman, MC Cabinet, EVP/COO, IT Leadership, Provost’s Office

Academic Div:

U.Va.’s Budget System Hierarchical Org Data (Unit, Expenditure $, Grant

$, FTEs)

MC/Health System:

May 2015 Operating Margin Report

Audit Universe

3

• Relevant UVA ERM Risks

• Regulatory Compliance • Emerging practices

(e.g. ACO, Value Based Care)

(4)

Audit Resources Deployment

FY 16-FY 17

Med Center

Team

Clinical Engineering Charge Capture

IT Team

Cybersecurity

IT Governance and Standards IT Asset Management Change Control and System

Configuration

Academic

Team

Faculty Recruitment and Retention

Research Expansion Initiative

Integrated Team Audits and Reviews

Fiscal Stewardship (Pan-University) EPIC Phase 2 Implementation Managerial Reporting Implementation

PeopleSoft Upgrade Physical Safety and Security

Integrated Assurance: Compliance Oversight Verification Data Privacy

Segregation of Duties (Oracle, PeopleSoft, EPIC)

Audit Department Process Improvements

(5)

Audit Department Resources (future)

Chief Audit Executive Director IT Audit Assoc Dir IT Senior IT Auditor New Hire Senior IT Auditor IT Auditor Special Projects (all areas) Director HS and University Audits Manager Senior Auditor Senior Auditor Staff Auditor Manager HS Audits Senior HS Auditor New Hire HS Auditor New Hire HS Auditor Office Manager

Current vacancies in red

Redeployment of resources in green

• Reporting location of Health System (HS) Auditors depends on skill sets of TBD Director • Maintains current 17

position headcount while

increasing Managers’ span of control (3rd Director role

not replaced)

• Will need to evaluate where specialization of audit skills is required as we make new hires/shift current resources/co-source • Integrated Assurance • Continuous Monitoring/Fraud Risk • Hotline follow up

• Audits will be conducted using pooled resource approach where possible. Administrative reporting would remain as shown.

(6)

SUPPLEMENTARY MATERIALS

Unpacking the Audit Plan: Potential Scope of Audit Plan Topics

(7)

Unpacking the Plan:

Potential Scope Areas

Audit

Why Selected

Potential Scope

Curry School of Education In progress from prior year plan • Degree audit

• Centers and Clinics: licensure, background checks, patient health data, revenue

generation/charge capture

• Academic Programming

Faculty Recruitment and Retention

Cornerstone Pillar IV:

Assemble and Support a Distinguishing Faculty

ERM Risk: Management of

Human Capital

Large program governance Effectiveness of risk

management for strategically critical program

Research Expansion Initiative • Cornerstone Pillar II: Advance

Knowledge

• ERM Risks: Funding to Achieve Goals; Keeping Pace

• Large program governance

• Effectiveness of risk

management for strategically critical program

Academic Team

(8)

Unpacking the Plan:

Potential Scope Areas

Audit

Why Selected

Potential Scope

Pyxis Medstation Access Review In progress from prior year plan • User provisioning

• Evaluation of biometric access usage

Clinical Engineering • Cyber/ Data Security of Patient

Information

• Patient Care/Safety & Quality of Patient Care

• ERM Risk: Legal and

Compliance • Staff Productivity

• Data security and privacy practices

• Device maintenance

scheduling and equipment monitoring procedures • Useful life monitoring and

evaluation

Charge Capture • OIG Workplan

• Margin Management

• ICD-10 Implementation

• EMR/Medical Documentation

• Regulatory Billing Compliance

• Evaluation of facility/technical fee billing by the MC for nurse only and procedure visits

• Billing of Medications and Med Administration

Value Based Care Healthcare Industry Major

Trend

TBD in partnership with MC

leadership

Med Center Team

(9)

Unpacking the Plan:

Potential Scope Areas

Audit

Why Selected

Potential Scope

Information Security, Policy, and Records Office

KPMG 2015 IT Security

Assessment

CEB 2015 Audit Plan Hotspots PCI Compliance

Governance/Standards Information Security Policy Monitoring Procedures Data Loss Prevention Malware Prevention

Cybersecurity • ERM Risk: Cybersecurity/

Leveraging IT

• CEB 2015 Audit Plan Hotspots

• KPMG 2015 IT Security Assessment • Incident response • Network • Operating Systems • Databases (data-at-rest)

• BYOD (Bring Your Own Device)

Change Control and System Configuration

• Key general computing

controls

• KPMG 2015 IT Security

Assessment

• Student Information System

(SIS)

• Oracle & PS HR and FIN modules

• EPIC

IT

(10)

Unpacking the Plan:

Potential Scope Areas

Audit

Why Selected

Potential Scope

PeopleSoft • Significant Upgrade

• Data Privacy

• Privileged User Access

• SOD

• Service/Generic Accounts

• Patching Procedures

• Database Security

IT Asset Management KPMG 2015 IT Security Assessment

IT Inventory Management:

Central and Non-Central Assets and Systems

Termination Handling Disposal Procedures

Disaster Recovery • Key general computing

controls

• Changing Technology

• Replication Process

• Testing

• Key Metrics and SLAs

IT (Cont.)

(11)

Unpacking the Plan:

Potential Scope Areas

Audit

Why Selected

Potential Scope

Fiscal Stewardship Cornerstone Pillar V: Steward the

University's Resources to Promote Academic Excellence and

Affordable Access

• Key internal financial controls • Unit-level fiscal discipline • Application of University

Financial Model

EPIC Phase 2 Implementation (HS Revenue Module)

Significant financial

application

Significant capital expenditure

Program governance Access/data security Configuration settings Segregation of duties Managerial Reporting Implementation

• Significant financial application • Significant capital expenditure

• Data security • Data integrity

Physical Safety and Security ERM Risk: Safety/security of

students, faculty and staff

• Clery audit follow up • Police training

• Physical security • Building access

Integrated Team Audits and Reviews

(12)

Unpacking the Plan:

Potential Scope Areas

Audit

Why Selected

Potential Scope

Integrated Assurance • ERM Risk: Legal and

Compliance

• Higher Education Industry risks • Reputational risks

• CEB 2015 Audit Plan Hotspots

Effectiveness of 2nd line of defense

compliance functions:

• NCAA

• Environmental Health & Safety • Research-related (OSP, IRB)

• Corp Compliance (Med Ctr)

• Title IX • Clery Act

• ARMICS (“Government SOX”)

Privacy ERM Risk: Legal and

Compliance

CEB 2015 Audit Plan Hotspots

PII (Personally Identifiable

Data)

Student Data HIPAA compliance Cloud and mobile

environments

Segregation of Duties • Foundational fraud risk control

• Data security and integrity

• Reporting accuracy

• Oracle

• PeopleSoft

• EPIC

Integrated Team Audits and Reviews (Cont’d)

References

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