Project Management Professional
Mock Test
1. During execution, a resource is added to the project team. What effect will this have on the project?
A. The effect cannot be determined B. The project duration will be shortened C. A scope change will be required
D. The quality of the project will be increased 2. A benefit-cost ratio of 3.22 indicates a
A. Profit of $3.22 per unit produced B. Profit of $3.22 for each dollar invested
C. Resources assigned to other tasks on the critical path D. Payback of $3.22 for each dollar expended
3. The adjustment of task schedules in order to deploy human resource more effectively is called
A. Fast tracking B. Loading C. Crashing
D. Resource leveling
4. Work packages are described in the A. Work breakdown structure B. Work charter
C. Statement of work D. Work project plan
5. During project close-out, the final task is to A. Verify the contractual obligations were met B. Transfer the deliverables to the client C. Reassign team member
D. Complete performance / lessons learned records
6. “Cost of quality” is a project management concept that it includes cost of A. Exceeding requirements
B. Changes to the requirements
C. Ensuring conformance to requirements D. The quality control requirements
7. Ideally, resource leveling should be limited to activities A. With negative float
B. With zero float C. On the critical path D. With positive float
8. Which of the following approaches to quality; improvement is least likely to produce positive results?
A. Continuous improvement B. Increased inspection C. Statistical quality control D. ISO 9000 certified process
9. During which process group does team motivation and problem resolution occur? A. Initiating
B. Planning C. Executing D. Closing
10. The prime construction contractor in renovation project withdrew during early construction. A new contractor was chosen and new crews reported to the job. The project manager held an introductory meeting. What is the most important item to communicate in this meeting?
A. Establish authority as the manager in charge
B. Introduce the team members and the communications exchange C. Identify the project goals and objectives
D. Outline the rules regarding crew behavior and performance 11. Conflict resolution techniques that may be used on a project include
A. Withdrawing, compromising, controlling, and forcing B. Controlling, forcing, smoothing, and withdrawing C. Confronting, compromising, smoothing and directing D. Smoothing, confronting, forcing, and withdrawing 12. On a project, quality should generally be of
A. Equal priority with schedule, but higher priority than cost B. Higher priority than cost and schedule
C. Equal priority with cost, but higher priority than schedule D. Equal priority with cost and schedule
13. The senior executive of your company wants monthly schedule update of your project. Which of the following would you send to the executive?
A. Milestone chart
B. Time-scaled network diagram C. Arrow activity diagram D. PERT chart
14. The Theory ____________, illustrates that, “Employees who believe that their efforts will lead to effective performance and who anticipate important rewards for their accomplishments become productive stay productive”
A. Expectancy Theory B. Maslow’s Theory C. Herzberg’s Theory D. Rikov’s Theory
15. Project procurement management includes all of the following except A. Administration
B. Stakeholder analysis C. Planning
D. Solicitation
16. In a large complex project, the authority to accept or reject a requested change should rest with
A. Sponsor B. Client
C. Project manager D. Change control board
17. Correspondence, contract changes, and payment requests are ___________ of contract administration
A. Outputs
B. Tools and Techniques C. Functions
D. Inputs 18. Quality control is
A. Monitoring specific project results to determine if they comply with relevant quality standards
B. Evaluating over all project performance on a regular basis
C. Taking action to increase the effectiveness and efficiency of the project D. Identifying which quality standards and standards are relevant to the
project
19. During the execution of a pipeline project, the pipeline subcontractor proposes an upgrade of certain material without a change in the schedule or cost. After the change is approved, where would this change best be documented?
A. Project charter
B. Procurement management plan C. Work breakdown structure D. Quality assurance plan
20. The project plan has been developed. A project end date has been established. The customer later requested additional work to be included in the project, but will not renegotiate the end date. Cost is not a factor. The project team should immediately….
A. Invoke the change control process B. Initiate contingency plan
C. Modify the original project scope to include the additional work
D. Commit to original project scope and open a new project to handle addition work
21. To determine the staffing requirements of the project, the project manager first needs
A. Resource breakdown schedule B. Responsibility assignment matrix C. Work breakdown structure D. Organization chart
22. Which of the following techniques is used to control the project schedule? A. Pareto diagram
B. Performance measurement C. Parametric modeling D. Statistical sampling
23. The communications management plan is primarily dependent on the A. Length of the project
B. Physical location of team members C. Specific needs of the project D. Project deliverables
24. Determining conformance with scope requirements is called quality A. Management
B. Assurance C. Planning D. Control
25. The person responsible for obtaining funding for a new project’s conceptual study is the
A. Project manager B. President
C. Chief financial officer D. Project sponsor
26. Which of the following conflict resolution approaches is likely to lead to the most lasting solutions?
A. Negotiating B. Smoothing C. Problem-solving D. Compromising
27. The primary function of the change control board is to A. Review the impact of change request
B. Issue change requests
C. Represent to management interests D. Identify new areas of project work
28. To verify that the scope of the project is being met, it is necessary to
A. Ensure that changes to the project character are reflected in the definition B. Conduct periodic inspections, reviews, and walkthroughs
C. Verify the project schedule is on track
D. Define causes and symptoms of identified problem
29. The process to change a contract clause is __________ the project change control system
A. Unrelated to B. An input to C. The same as D. Integrated within
30. If BCWP = 350, ACWP = 400, and BCWS = 325, what is the schedule variance and the schedule performance index?
A. +25 : 0875 B. +25 : 1.077 C. -50 : 0.875 D. -50 : 1.07
31. A customer requests a scope change in the project you are project manager. In order to determine the impact of the requested change, you will need a work breakdown structure, change request, scope management plan and:
A. Performance reports B. A responsibility matrix C. A Pareto diagram
D. A Monte Carlo simulation
32. Of the following estimates, which most accurately reflects the actual cost of the project?
A. Top-down B. Bottom-up C. Budget
33. The cost-effective rule for shortening a project is to crash the A. Critical tasks
B. No-critical tasks C. Tasks with lowest cost D. Tasks with highest cost
34. A response to a risk event that event that was not defined in advance, but as it is occurrence is called a
A. Risk mitigation response B. Workaround response C. Corrective action response D. Contingency response
35. The project has been going relatively well, although there have been some problems with resource availability and the project scope has changed more than was expected. The project is now completing one of its phases. Of all decisions the sponsor must consider during an end-of-phase review meeting, the most difficult is
A. Authoring scope change for the next phase
B. Authorizing budget increases for the next phase based on scope changes C. Canceling the project
D. Decreasing scope to maintain the budget
36. A scope change requested by the client after acceptance of the design has potential impact on several components of the project.
A. Convince the client to postpone the change
B. Estimate the impact to the cost and schedule and the approval before proceeding
C. Make the change if it is critical, regardless of its cost and impact, and inform the change control board
D. Perform a detailed analysis of the impact on the cost and schedule, and call a project team meeting
37. The critical path needs to be reduced by 25%. All of the following actions are relevant in accomplishing the objective except
A. Adding resources B. Eliminating float C. Crashing time schedule D. Paralleling activities
38. What type of organizational structure usually experiences the most team anxiety at the project closure?
A. Weak matrix B. Projectized C. Strong matrix
D. Functional
39. Bar charts generally illustrate A. Progress of status B. The critical path C. Budget relation ships D. Logical relationships
40. The development of a cohesive project team occurs A. Throughout the project
B. During planning C. During initiation D. At the kick-off meeting
41. Communication between the project manager and the project team members should take place
A. Via daily status report
B. Through approved documented forms C. By written and oral communication D. Through the formal chain of command
42. The funding for your project has been reduced. What is the best action to take in response to this?
A. Perform detailed financial analysis and renegotiate for adequate funding B. Inform the customer that the project will be delayed an adjust resources
accordingly
C. Only do as much work as the new budget permits and document actions taken
D. Inform the customer of impacts and negotiate a change in scope
43. During the course of a project, the number of team members increases from five to ten. How many additional lines of communication now exist?
A. 10 B. 35 C. 45 D. 20
44. The monthly report to the client shows zero schedule variance. However, member of the team know that a milestone has been missed which will cause an overall delay to the project. Which one of the following is being inadequately reported?
A. Communication plan variance B. Resource management plan C. Critical path status
45. What is the key difference between contract closure and administrative closure? A. Contract closure formalizes project completion
B. Contract closure includes updating records with final results C. Administrative closure includes procurement audits
D. Contract closure includes product verification
46. Using the data in the following table, where is corrective action most effective using Pareto’s Rule?
Origin of problem % of problem Design 60 Development 15 Prototype 10 Testing 10 Fabrication 5 A. Prototype B. Design C. Development D. Fabrication
47. If BCWP = 350, ACWP = 400, and BCWS = 325, what is cost performance index?
A. 0.813 B. 0.875 C. 1.078 D. 1.143
48. The person primarily responsible for the quality of deliverables is the A. Quality control inspector
B. Project manager C. Design engineer D. Quality manager
49. At the completion of the project, the project manager must A. Celebrate success with the team
B. Evaluate team member performance C. Obtain a sign-off from the customer D. Plan a turnover meeting
50. Estimate At Completion (EAC) is a periodic evaluation of total A. Forecasted project cost
B. Cost of unfinished work
C. Resources projected at project completion D. Value of work performed to date
51. On a fixed price/lump sum contract, the change control procedure in place requires written authorization for all changes. One of the project team members verbally instructed a supplier to perform work outside of its contacted scope of work. The change resulted in a 200% budget overrun. The project manager want to address with a project team member the apparent disregard to following directions. What conflict resolution style should be used?
A. Compromising B. Forcing
C. Smoothing D. Problem-solving
52. When selecting a project manager for a large project in a technical industry, the
most important selection criterion is
A. Communication and integration skills B. Specific technical specialization C. Financial management experience D. Industry and business experience
53. Administrative closure activities are performed at A. Customer acceptance
B. Completion of execution C. Product completion
D. Completion of each project phase
54. A production process has been defined as part of an industrial equipment manufacturing project. The process is intended to produce steel bolts with a length of 20 cm. the acceptable control limits are 19.955 cm and 20.045 cm. The measurements made at the end of the process yielded the following results ( in cm)
20.033, 19.982, 19.995, 20.006, 19.970, 19.968, 19.963, 19.958, 19.962, 19.979, 19.959
What should be done?
A. The process is under control. It should not be adjusted B. The process should adjusted
C. The control limits should adjusted
D. The measuring equipment should be recalibrated
55. During a software project Earned Value Analysis is performed and gave the following results:
EV = 523000 PV = 623000 AC = 643000 Which of the following is correct?
A. CV = +120000 : SV = +100000 B. CV = +100000 : SV = +120000 C. CV = -100000 : SV = -120000 D. CV = -120000 : SV = -100000
56. What type of leadership is best for optimizing team performance in projects? A. Democratic leadership
B. Participative leadership C. Autocratic leadership
D. Benevolent authoritative leadership
57. A project management team has subcontracted work to a service company. The process of ensuring that this service company’s performance meets contractual requirements is called
A. Contract administration B. Staff acquisition
C. Contract closeout D. Contract negotiation
58. During execution of a project which is performed for a customer on a T&M contract, base a new project manager is taking over the assignment. He discovers that two members assigned to the project have charged time without performing any work. Upon further investigation, he determines that this occurred because there were no other project assignments available for these people. The customer is unaware of these facts. What should the new project manager do?
A. Try to find some productive work for these staff members in the project and leave them on the team
B. The best thing is to do nothing. The customer will not realize the problem anyway
C. Try to find a responsible person for the over assignment who can be made accountable
D. Take the two people off the team immediately and arrange for the refund of the excess charges to the customer
59. A product is purchased on a cost reimbursable contract has increased. In the contract the contractor’s indirect costs are calculated as 20% of the directs costs. What is most likely to be true?
A. The contractor’s indirect costs will increase and the customer’s payment for them will increase, too
B. The contractor’s indirect costs will increase but the customer’s payment for them not
C. Neither the indirect costs nor the customer’s payment for indirect costs will increase
D. The contractor’s indirect costs will not increase but the customer’s payment for them will
60. What are dummy activities?
A. Activities in PDM which are not necessary and can be dropped if time is running out
B. Arrows in ADM which represent dependencies between nodes without real activities
C. Activities, which can be passed to the team members with the lowest IQ D. Activities in PDM which are not performed by team members
61. Which of the following are not cost of quality? A. Prevention costs
B. Failure costs
C. Transportation costs D. Appraisal costs
62. What is trigger in project risk management
A. An expected situation causing an unidentified risk event to occur B. A warning sign that an identified risk event might have occurred C. An unexpected situation causing an identified risk event to occur D. An unexpected situation causing an unidentified risk event to occur
63. According to the project plan, a contractor is scheduled to deliver some software components at the end of the day. A regular payment is due to be made to this contractor tomorrow. The project team received a note this morning informing them that the software deliver will be delayed by weeks. How should the project team react?
A. The project team should delay payment for 2 weeks B. The team must immediately find a different contractor
C. The project team should conduct a meeting with the contractor to resolve the deliver issues before making the payment
D. The project team should make the payment and reschedule the project plan
64. What are SMART objectives?
A. Objectives specified with far more detail than necessary for a successful project
B. Easily achievable objectives
C. Objectives that should be achieved in order to attain formal recognition D. Objectives that have specific, measurable, assignable, realistic and
time-related specifications
65. In an automobile company for which you are the project manager, the allowable standard deviation for a product required from the contractor is within 0.002 inches. However, while examining the product, you find out that the standard deviation is slightly more than 0.002 inches. You believe that the deviation is very small and hence, acceptable. In this case you must:
A. Allow the product because it is a very small deviation from the company standard which you think is acceptable.
B. Document the lower quality level, ask the contractor for explanation and try to find a solution
C. Reject the product outright
D. Allow the lower standard this time but inform the contractor to be more quality conscious going forward
66. All the following are tools for cost estimating except: A. Analogous Estimating
B. Parametric Modeling C. Computerized tools D. Alternatives Identification
67. In your project, you are creating a diagram that describes the decision under consideration and implications of choosing one or another of the available alternatives. This will help in:
A. Getting a Qualitative Analysis of the risk
B. Determining which risks can impact the project the most
C. Translating the uncertainties at a detailed level into potential impact on objectives expressed at the level of the total project
D. Determining which decision yields the greatest expected value 68. You are considering whether to buy or make a software product.
If you buy, the cost is $ 80,000 and the cost of procurement and integrating in your company is $ 1000
If you want to build yourself, the product will require 7 software engineers working 3 months. Salary of each software engineer is $ 4,000 per month. The overhead costs apportioned to the project will be $ 2,000.
Which option will you choose? A. Buy
B. Build
C. Neither build nor buy
D. Need more information about the suppliers before making a decision 69. In your project, you have designated a group of people to monitor changes to the
project baselines, manage the approvals and do the necessary paperwork. These are examples of
A. Configuration Management B. Change Control System C. Risk management D. Project plan execution
70. In your last project status meeting, you had 15 team members. The meeting was very disorderly - there were too many sidebar conversations and arguments. As a
result, you achieved nothing substantial from the meeting. In order to better regulate the meeting next time, you should:
A. Decrease the number of people in one meeting B. Publish a meeting agenda
C. Ensure that you control the channels of communication
D. Give incentives to team members for conforming to desired norms of the meeting
71. In your new company, you realize that some of the financial statements of the company do not follow US GAAP Accounting Standards and are hence inaccurate. In this case, what should you do first?
A. Inform the US government agencies of the inaccurate accounting practices in the company
B. Talk to your finance managers about why you think that they may be violating the standard accounting standards
C. Since you are new to the company, you assume that finance standards are different in the company - hence do not do anything about the issue D. Talk with finance manager in your previous company to get expert
opinion about accounting standards in the new company
72. In your project, a team member suggested the addition of a functionality to improve customer satisfaction. Your approach would be to:
A. Allow for the functionality because satisfying the customer is your objective.
B. Do not allow for the new requirement, because it will be a change in scope, and the customer did not explicitly mention the requirement. C. Make changes to the project plan to accommodate the new requirement D. Ask the customer for additional funding for implementing the requirement 73. In your construction project, the CPI is 1.30 and SPI is 0.85. What could be the
potential reason?
A. A critical resource went on sick leave for a long period of time, and this had not been anticipated earlier.
B. The cost of raw materials required for construction increased 10% C. You had not taken into account inflation rate.
D. There were 4 days of waiting time in the curing of cement, and no work could be done during that time
74. Your project will most likely be completed in 10 weeks. Worst case scenario, the project will require 19 weeks, and if everything goes well the project will be completed in 7 weeks. What is the three point estimate for the task?
A. 10 weeks B. 11 weeks C. 9 weeks
75. What is the factor which will help a project manager gain the maximum support of the assigned project personnel?
A. Expertise of the project manager B. Work Challenge
C. Ability of the project manager to penalize team members
D. Ability of project manager to provide promotions to team members depending on their abilities
76. You are the Project Manager for a construction project. Your job requires that you sanction work to others and ensure that the work is done at the right time. The tool you use is:
A. Work Authorization System B. Project Scheduling Techniques C. Project Plan
D. Network Diagram
77. Please refer to the diagram given below: (all units are in days)
What is the project float if management wants to do this project within 10 days?
A. 0 days B. 4 days C. days
D. Cannot be determined because information in the question is inconsistent 78. Determining and delivering the required levels of quality is the responsibility of:
A. Project Sponsor
B. Project Manager / Project Management Team C. Project Team
D. All Stakeholders in the project
79. You are the project manager for a sewage treatment plant. The government has mandated that you have to ensure that the sewage plant will not adversely impact the neighborhood. From a project perspective, this is a(an):
A. Assumption B. Constraint C. Best Practice D. Deliverable
80. As a project manager, you advocate active participation of your team members - this is because you believe in:
A. Theory Y (McGregor Model) B. Theory X (McGregor Model) C. Maslow’s hierarchy of needs D. Referent power
81. You have a geographically dispersed team, from whom you would like to get expert opinion about your project. Which information gathering technique should you use:
A. Brainstorming B. Delphi Technique C. SWOT Analysis D. Checklists
82. Please refer to the figure below:
If these three tasks (i.e. Task A, Task B, Task C) are part of critical path of one project, what is the three point Estimate for the duration of the project?
A. 22.5 B. 10.33 C. 32 D. 5.17
83. As a Project Manager for a construction company, you are responsible for Scope Definition, Activity Definition, Schedule Development and Cost Budgeting. These responsibilities are performed as part of :
A. Closing B. Concept C. Planning D. Execution
A. Determines the complexity of the project
B. Determines the level at which individual WBS elements are found C. Helps in automating the WBS using appropriate software
D. Presents justification for the project
85. You are in the build phase of the project. But it has run into several unanticipated problems. Several risks have surfaced which you had not anticipated earlier. The project is over-budget and behind schedule. What should you do?
A. Create updates to risk response plan B. Create a revised project plan
C. Perform risk response audits
D. Perform updated risk identification and analysis
86. The CPI of a project is 0.8, and you have limited budget - you are trying to procure a product from the supplier, in this situation you should:
A. Ask the supplier to provide a product of slightly lower quality since it will cost less
B. Try to find out innovative means to lower costs C. Remove non-critical tasks from the project schedule
D. Try to crash the project - decreasing project schedule will decrease the costs
87. Which statement relating to Scope Verification and Quality control is correct? A. Scope Verification is concerned with correctness of the work results while
quality control is primarily concerned with acceptance of the work results. B. Scope Verification is concerned with acceptance of the work results while
quality control is primarily concerned with correctness of the work results. C. Both are similar
D. Scope Verification and Quality Control are performed sequentially and supplement each other
88. Two project members have been having some disagreement about the best way to handle a problem. You ask both the team members to look at the positives and negatives of both their approaches, and give you their recommendation. Which of the following conflict resolution techniques did you use?
A. Smoothing B. Compromising C. Confrontation D. Withdrawal
89. All the following are tools and techniques for performance reporting except A. Performance Reviews
B. Trend Analysis
C. Earned Value Analysis D. Project Reports
90. A project manager disclosed some crucial information to a prospective seller. Which code of professional conduct did he violate?
A. Maintain and satisfy the scope and objectives B. Prevent conflict of interest
C. Provide accurate and truthful representations
D. Refrain from offering or accepting inappropriate payments, gifts etc. 91. Maximum intensity of conflicts occur over:
A. Priorities B. Schedules
C. Personality Conflict D. Cost
92. Risks because of implementing a risk response are called: A. Unidentifiable Risks
B. Residual Risks C. Secondary Risks D. Accepted Risks
93. Some common formats of performance reports are: A. S Curves, Histograms, Pareto Diagrams
B. S Curves, Responsibility Assignment Matrices ,Histograms C. Bar charts, S Curves, Histograms
D. Bar charts, Control Charts, Histograms
94. As a project Manager, Problem solving is high in your list of priorities. Which statement about Problem Solving is not accurate?
A. Problem solving involves a combination of problem definition and decision-making
B. Problems may be technical, managerial or interpersonal.
C. Decision Making includes analyzing the problem to identify viable solutions, and then making a choice from among them
D. You should try to solve a problem as soon as it is identified
95. You are aware that an employee in your project may potentially get a promotion - however, there is a possibility that he may get transferred after his promotion, thus impacting your project. In this situation, you should:
A. Give a bad recommendation about the person so as to delay the promotion of the person until project is over
B. Inform the employee about the potential promotion, and ask him to transition his responsibilities to another person
C. After the employee gets the promotion and is told of the transfer, you ask him to prepare a transition plan
D. Hire another resource who can replace the person after he gets the promotion
96. In your project, there have been several changes in the cost and schedule estimates and the original estimating assumptions are no longer valid. What is the Estimate at Complete for your project?
BAC = $ 300,000 AC = $ 100,000 EV = $ 150,000 CPI = $ 1.2 ETC = $ 120,000 A. $ 250,000 B. $ 220,000 C. $ 280,000 D. $ 300,000
97. The main objective of providing incentives in contracts is to: A. Align the goals of the buyer and seller
B. Ensure that there is no gold plating C. Reduce cost for the buyer
D. Improve profits for the seller
98. According to Herzberg’s theory, all the following are motivating agents except: A. Recognition
B. Responsibility
C. Advancement in career D. Salary
99. Unplanned responses to emerging risks that were earlier accepted is also called a(an)
A. Corrective Action B. Workaround
C. Update to risk response plan
D. Update to risk identification checklist
100. As the Project Manager of an IT project, you are in the process of creating the project plan. You have been looking at information related to similar projects and have identified assumptions and constraints. What Tools will you use to define the project plan?
A. General Management Skills, Product skills and knowledge, Work Authorization System
B. Status review meetings and Organization Procedures
C. Project Planning methodology, Earned Value Management and Stakeholder Skills and knowledge
D. All the above
A. Shorten the project schedule without impacting scope B. Do compression of tasks for the least incremental cost
C. Do simulation to calculate distribution of probable reasons for the whole project
D. Do activities in parallel which would normally be done sequentially
102. You joined the company recently as a Project Manager. To familiarize you with the company policies and best practices, you are teamed up with another project manager in the company through the "Buddy System." The communication between both of you will be:
A. Written B. Oral C. Formal D. Horizontal
103. Product Reviews, Audits and walkthroughs are performed as part of which process?
A. Scope Planning B. Scope Verification C. Scope Change Control D. Scope Initiation
104. If cost variance is negative, but schedule variance is positive, then this indicates:
A. Cost and schedule are not dependent on each other B. The project is under budget and behind schedule C. The project is over budget and ahead of schedule
D. Crashing may be recommended to make the cost variance positive
105. All the following statements relating to transferring of risk to a contractor are true except:
A. Transferring risk requires payment of a risk premium
B. Fixed price contracts transfer risk to the seller if the design is unstable C. Cost reimbursable contract leaves more of the risk with the customer or
sponsor
D. Cost reimbursable contract helps reduce cost if there are mid-project changes
106. In a fixed price contract, the buyer decides to increase the scope of the work to make the product better. In this case the buyer can do all the following
except:
A. Issue a Contract Change Request
B. Start another Fixed Price contract to do the additional work
C. Start another Cost Reimbursable contract to do the additional work D. Cancel the existing contract, and start a new contract
107. Which of the following statements relating to Assumptions is inaccurate? A. They are factors which are considered to be true, real or certain.
B. They affect all aspects of project planning, C. They are progressively elaborated
D. They limit the project team’s options
108. Since you are in the preliminary stages of your project, you estimate that your project will most probably last 1 year - however, optimistic scenario is that it will get over within 6 months and pessimistic scenario is 18 months. This kind of estimate is also called:
A. Definitive B. Capital Cost
C. Order of Magnitude D. Feasibility
109. The main objective of a Control Chart is to : A. Determine if a process is "in control"
B. Determine whether results conform to requirements C. Solve the most critical problems first
D. Help analyze how problems occur
110. During an informal discussion you had with another PMP, he mentioned about how he was able to sit for the PMP Certification Exam 3 years ago through using false contact hour certificates. You should:
A. Report this to PMI
B. Report this to the your manager C. Do nothing since he is a colleague
D. Do nothing since he had taken the PMP Exam three years ago, and contact hour certificates get audited only for one year
111. Your company is constructing a dam and your project (which is being performed under a contract) mandates that you should be paying compensation to any person displaced because of the project. What kind of constraint is this?
A. Social B. Legal
C. Environmental D. Humanity
112. You are one of ten full-time project managers in your organization. You all share two administrative persons. There are generally 30 - 40 projects per year that involve about 30% of the organization employees - however, these employees do not report to you. Your organization can best be classified as:
A. Projectized B. Balanced C. Strong Matrix D. Weak Matrix
113. You are managing a project in a foreign country, where you realize that you will have to pay a fee to some government agencies to get your work done. You should:
A. Pay the fee to the government agencies
B. Refuse to pay the fee because they are bribes and hence unethical
C. Make a case for why fees should be paid to government agencies, and present it to your management
D. Instead of paying the fee, you provide small gifts to government officials 114. For a project to be successful, what is the primary requirement?
A. Customer Satisfaction
B. Exceeding Customer Requirements C. Meeting the cost and schedule estimates
D. Satisfying the requirements of the project sponsor
115. The main reason to plan team building activities (e.g. regular status review meeting, off-site team meets etc.) is to :
A. Resolve outstanding technical issues B. Improve Team performance
C. Improve individual morale
D. Relax and get away from the stress of work
116. Please refer to this Decision Tree which shows the analysis of profit/loss for the two alternatives (i.e. to build or buy).
What should the project Manager recommend? A. Build
B. Buy
C. Either Build or Buy
D. Project Manager should recommend a Sensitivity Analysis before making a build/buy decision
117. While obtaining responses from prospective sellers, you mention that you will "Require certified PMPs as project managers for the project." This is an example of:
A. Objective Evaluation Criteria B. Subjective Evaluation Criteria C. Procurement Documents D. Statement of Work
118. Please refer to the chart given below:
What is the length of the critical path? A. 12
B. 10 C. 11 D. 14
119. You are responsible for launch operations of different NASA satellites. Your role is that of a:
A. Project Manager B. Project Office C. Program Manager D. Functional Manager
120. While implementing your project, a team member brings to your notice, a risk that was not mentioned in the Risk Response Plan. In this case, you should:
A. Accept the risk
B. Perform Additional Risk Response Planning to control the risk C. Inform the project sponsor
121. Projects can be authorized for all the following reasons except: A. Market Demand
B. Business Need C. Legal Requirement
D. Keeping the Project Manager busy
122. Physical Work Actually accomplished is also called A. Planned Value
B. Earned Value C. Actual Cost
D. Budgeted Cost for Work Scheduled (BCWS)
123. All the following refer to power derived by the position of the Project Manager in the organization except:
A. Penalty B. Expert C. Legitimate D. Reward
124. In a matrix organization, the team members are responsible to both the functional manager and project manager. Effective management of this dual relationship is a challenge and should be the responsibility of the:
A. Project Manager B. Program Manager C. Functional Manager D. Sponsor
125. You are in the process of creating a project plan for the launch of a new drug. While creating the plan, your Finance Manager provided some insights about marketing the new drug which was very beneficial to you. This shows that:
A. Every stakeholder has skills and knowledge that can be used in developing the project plan.
B. Functional groups like finance should always in involved in creation of project plans
C. Finance professionals usually have good knowledge of marketing concepts D. None of the above
126. In your previous project, the project manager gave a lot of autonomy to the team members to do as they deemed fit. At times, this lead to anarchy because the team members were not very sure of what needed to be done. The manager however followed a management style, which was:
A. Directing B. Laissez Faire C. Delegating D. Democratic
127. As a Project Manager, you realize that it is very important to be a good leader. Leading involves all the following except:
A. Consistently producing key results expected by stakeholders. B. Establishing direction
C. Aligning people
D. Motivating and Inspiring
128. As a project manager of a construction company, you always prefer to do concrete curing during the weekend holiday, because no work can be done on the building for 2 days while the concrete curing is being done. This helps you
decrease the:
A. Waiting Time B. Elapsed Time C. Project Schedule D. Critical Path
129. Float is the amount of time an activity can be delayed without delaying the project finish date. It can also be called all the following except:
A. Slack B. Total Float C. Path Float D. Free Float
130. During testing, multiple defects were identified in a product. The project manager overseeing this product’s development can best use which tool to help prioritize the problems?
A. Pareto diagram B. Control chart C. Variance analysis D. Order of magnitude
131. Work authorization system makes sure that A. All the work and only the work gets performed
B. Work gets performed in right order and at the right order and at the right time
C. Work is done completely and correctly
D. Functional managers are allowed complete control over who is assigned and when
132. The activity duration estimates should be developed by A. The person or team doing the work
B. The project manager C. Senior management D. The customer
133. You have been asked to take charge of project planning for a new project; you have very little experience in managing projects. What will be the best source of help for you?
A. Your education
B. Your on-the-job training C. Historical information D. Your functional manager
134. Which one in the following is not an input to activity definition? A. WBS
B. Scope statement
C. Project network diagrams D. Historical information
135. Which one of the following is not a tool & technique for activity sequencing?
A. Decomposition
B. Precedence diagramming method (PDM) C. Arrow diagramming method (ADM) D. Conditional diagramming methods
136. Which of the following is not an input to schedule control? A. Project schedule
B. Resource pool C. Performance reports D. Change requests
137. In PDM which of the following dependencies are least used A. Start to Finish
B. Start to Start C. Finish to Start D. Finish to Finish
138. If 'y' is a successor to 'x' , and if 'y' starts only after 5 days from the completion of 'x'
A. 5 days is the lag B. 5 days is the lead C. 5 days float D. 5 days slack
139. Three point estimate is
A. (optimistic + pessimistic + most likely) / 3 B. (optimistic + pessimistic + most likely)/6 C. (optimistic + (4*most likely) + pessimistic ) / 6 D. (2*optimistic + 2*pessimistic + 2*most likely)/6
140. Grade is a category or rank given to entities having the same functional use, but different technical characteristics - True or False?
A. True B. False
141. Which of the following is a tool used for project plan development, project plan execution and integrated change control?
A. Status review meetings B. Organizational procedures C. Performance measurement
D. Project Management Information System (PMIS)
142. Which of the following is not an input to resource planning? A. WBS
B. Scope statement
C. Activity duration estimates D. Resource requirements
143. Your project stakeholder has asked you to create a financial plan for your project. Preparing a financial plan will require:
A. Program management skills B. Industry specific skills
C. Financial subject matter expertise
D. Both project management and industry specific skills
144. A project manager has to manage different stakeholder expectations. Project sponsor and customer are two very important stakeholders in any project. In this context, which statement is incorrect?
A. Along with the customer, the sponsor threshold for risks should be taken into account.
B. Along with the customer, the sponsor may provide key events, milestones, and deliverable due dates.
C. Along with the customer, the sponsor formally accepts the product of the project.
D. Along with the customer, the sponsor provides financial resources for the project.
145. As a project manager, you realize that handling Project Stakeholder expectations is an important priority. Which statement regarding project stakeholders is not correct?
A. Negative stakeholders must be ignored if the project has to be brought to a successful completion.
B. Stakeholders have varying levels of responsibility and authority when participating on a project and these can change over the project’s life cycle.
C. Some key stakeholders include project manager, performing organization, project team members, customer and sponsor.
D. Stakeholder expectations may be difficult to manage because stakeholders often have conflicting objectives.
146. Which one of the following is an example of constrained optimization? A. Net present value
B. Future value C. Benefit cost ratios D. Linear programming
147. An underlying concept for interaction among the project management processes is the:
A. Plan-Do-Check-Act cycle by Shewart and Deming B. Plan for "zero defects" by Philip Crosby
C. Design of experiments by Genichi Taguchi D. Cause and effect diagrams by Kauro Ishikawa
148. The CEO of ABC bank is concerned about the increase in "call answering time" in the bank’s call center (i.e. customers have to wait longer till their calls are answered by an operator). He wants to improve project management activities to decrease the "call answering time." So, what is the most important thing that the CEO must do?
A. Set up a PMO
B. Assign a very competent project manager to manage activities in the call center
C. Move to a projectized organizational structure
D. Continue with a functional organizational structure, and try to streamline activities
149. Project Management is the application of knowledge, skills, tools and techniques to project activities to meet project requirements. As a project manager, you will often have to contend with conflicting stakeholder demands and improperly-defined or changing requirements. Balancing the different factors which affect a project is going to be critical in determining how successful you are as a project manager. When managing competing project requirements, you should be aware of the "triple constraint". Which of the following is not a factor in the triple constraint?
A. Scope B. Time C. Quality D. Cost
150. Your company CEO is interested in setting up a project management office (PMO) in the company. You have been assigned the responsibility of defining the scope of work for the PMO. You are aware that ideally a PMO can:
A. Handle related projects
B. Oversee management of programs
C. Provide support functions like training and standardized policies D. Provide all the functions mentioned above
151. Your functional manager asks you to add features to the project scope to consume the remaining dollars in the project budget. This is an example of which one of the following?
A. Gold plating B. Change control
C. Functional management D. Cost of quality
152. Which of the following is not a Project Management Knowledge Area? A. Project Integration Management
B. Project Procurement Management C. Project Configuration Management D. Project Communications Management
153. All of the following are examples of projects except: A. Developing a new product or service
B. Changing the password of one user used for logging into a bank web-site C. Running a campaign for political office
D. Implementing a new business procedure or process
154. You are a project manager in an Information Technology(software) company, but you recently got an offer as a project manager in a construction company with a 25% salary hike. You have excellent technical knowledge in the software field, but do not have much exposure to the Construction Industry. In this context,
A. You should attend training classes related to the construction industry to get more technical expertise in the field
B. You should not take up the assignment because you will lose out on the experience and skills gained in the information technology field
C. You should take up the assignment because similar project management skills will be required in the construction company, as were required in the software company
D. You should try to get more information about project management in the construction industry and then make an informed decision about whether to take up the new opportunity
155. When you started your six sigma project in ABC Automobile Company, the product of your project was initially defined as "Decreasing defects and improving quality of bearings in ABC Automobile Company." However, as the project proceeded, the product characteristics were made more explicit and
detailed.
In this context, all the following statements related to progressive elaboration of projects are true except:
A. Scope of the project can change when product characteristics are progressively elaborated, and the project manager must plan for such scope changes.
B. Since the product of each project is unique, characteristics that distinguish the product or service must be progressively elaborated.
C. Requirements are made more explicit as the project team develops a better and more complete understanding of the project.
D. Progressive Elaboration is a characteristic of projects that integrates the concept of temporary and unique.
156. Two technical resources in your team have been arguing consistently, and you would like to ensure that personality clashes do not endanger your project. To resolve this issue, you should use:
A. Leading and Influencing Skills B. Communication Skills
C. Negotiation Skills D. Problem Solving Skills
157. Factors like probability of successfully completing the project, cost of changes, cost of error correction etc. are highest:
A. At beginning of the project B. At end of the project
C. During project implementation
D. When they cannot be determined as they are project-specific
158. As a project manager, you are aware that Project Management Process groups are linked by their objectives. The output of one process generally becomes the input of another process or is a deliverable (tangible, verifiable work product) of the project. The Planning Process Group provides the Executing Process Group with a documented project management plan as the project progresses. In this context, all the following statements are accurate except:
A. Process groups are non-overlapping activities that occur at varying intensity throughout the project.
B. If the project is divided into phases, the process groups interact within a project phase and may also cross the project phases.
C. Not all processes will be needed on all projects and not all of the interactions will apply to all the projects or process groups.
D. Among the process groups and their processes, the process outputs are related and have an impact on the other process groups.
159. You are the project manager of a new project, which will construct a bridge on the River Nile in Egypt. Before initiating the project, you should:
A. Create a scope management plan to document how the project scope will be defined, verified and controlled.
B. Develop a project management plan.
C. Determine specific activities that need to be performed to produce the various project deliverables.
D. Facilitate the formal authorization to start a new project.
160. ABC Company recently launched their car in the market and the market response has been overwhelming. Sales are much higher than what the company had anticipated. To cater to the increased market demand, the company is going to start a project to create a new assembly line for the car. Who will definitely be a stakeholder for the project?
A. Finance manager of the engineering division
B. Finance minister of the country who wants to see more industrial activity C. Person from a rival company who may lose his job because his company
is not doing well
D. Assembly line worker who will work on the new assembly line being created
161. What is differentiating projects from operations? A. Performed by people
B. Constrained by limited resources C. Planned, executed and controlled D. Temporary and unique
162. Who is not a key stakeholder? A. Sponsor
B. Competitor C. Project manager D. Customer
163. Which one / ones is not a process group? A. Initiating processes
B. Review processes C. Planning processes D. Executing processes
164. Which of the following is not a subsidiary change control system? A. Scope change control
B. Behavioral change control C. Schedule change control D. Cost change control
A. Expert judgment
B. Alternatives identification C. Project management software D. Crashing
166. Supporting detail for the cost estimates include A. A description of the scope of work estimated B. Documentation of the basis for the estimate C. Documentation of any assumptions made D. An indication of the range of possible results
167. Which of the following is not a project scope management process? A. Scope definition
B. Scope verification C. Scope change control D. Critical path method
168. Which of the following is not an input to scope definition? A. Work breakdown structure
B. Scope statement
C. Constraints & Assumptions D. Historical information
169. In your project, a team member suggested the addition of a functionality to improve customer satisfaction. Your approach would be to:
A. Allow for the functionality because satisfying the customer is your objective.
B. Do not allow for the new requirement, because it will be a change in scope, and the customer did not explicitly mention the requirement. C. Make changes to the project plan to accommodate the new requirement D. Ask the customer for additional funding for implementing the requirement 170. With the project scope having been approved by all stakeholders and
management, and the project is moving forward. After ten days, one important stakeholder approaches you, asking to change some wording in the scope statement. What should you do as project manager?
A. Refuse to make any changes because the scope has already been approved B. Refuse to make any changes because the scope cannot be changed once it
has been approved
C. Refuse to make any changes, but ask the stakeholder to complete a change request form
D. Refuse to make any changes, but refer the stakeholder to your project sponsor
171. Your original plan was to construct a building with six stories, with each story costing $150,000. This was to be completed in four months; however, the
project has not gone as planned. Two months into the project, earned value is $400,000. What is the budget at completion?
A. 450,000 B. 600,000 C. 800,000 D. 900,000
172. One of your team members has discovered a way to add an extra deliverable to the project that will have minimal impact on the project schedule and cost. The project cost performance index is 1.3 and the schedule performance index 1.5. The functionality was not included in the scope. What should be your response?
A. Conform to the project scope and do not add the deliverable
B. Deliver the extra work to the customer since it will not increase their costs C. Reject the deliverable because you are behind schedule
D. Ask senior management for decision
173. An end user has just requested a minor change to the project that will not impact the project schedule. How should the project manager respond to this request?
A. Authorize the change quickly to ensure that the schedule can truly remain unaffected
B. Deny the change to help prevent scope creep
C. Evaluate the impact of the change on the other constraints D. Submit the change request to the customer for approval
174. You overhear a conversation between two team members in which one confides to the other some problems he is having in completing his part of the project work. You realize that the work being discussed is on the project’s critical path and the information you overheard could mean a signification delay for your project. What should you do as project manager?
A. Let the team member know that you heard his conversation and discuss the work problems with him immediately
B. Begin analyzing ways to compress the project schedule in anticipation of the potential delay
C. Ask a third team member to get involved immediately and encourage the two other team members to come to you with the delay
D. Ask human resources for help in resolving the problem
175. You and your spouse both work for large companies in different industries. You learnt that your company will be soliciting bids for a project and your spouse’s company intends to bid. Your spouse will not be involved in the bidding process or any of the work it might produce if won. What should you do?
A. Request to be transferred off the project B. Inform management of the situation
C. Say nothing and go on with the bidding process
D. Say nothing but set up a system of checks and balances to ensure that your team selects the contractor impartially
176. Your team identified a component that they need for a project. There is some concern that they have never constructed a component like this one, but there similar components available from sellers. Which of the following procurement activities would be most appropriate to perform?
A. Solicitation
B. Make-or-buy analysis C. Benefit/cost analysis D. Source selection
177. You are producing a training video for your company’s human resource department. After the project is underway, a member of senior management requests that you use a copyrighted piece of music as background in the video. This video will not be sold or viewed outside of your company. As the project manager, you should
A. Use the song as requested by management
B. Investigate obtaining permission form the music publisher to use the song C. Submit the request to the change control board
D. Produce the video without the song as specified in the project plan
178. You are the project manager of a large project that will last several years. Your budget is extremely tight. You have another business that sells computer parts via the internet. Although your company has a policy against conflicts of interest in procurement, you know that you can save the project thousands of dollars by the company purchasing the equipment through your web site because you would sell the equipment for one percent above your costs. No one within the company would know you are involved in the purchase if you don’t say anything. What should you do?
A. Buy from your business so the project can save thousands of dollars B. Buy from yourself if management approves the decision
C. Do not influence the decision per personal profit
D. Allow several vendor, including your company, to bid on the sale and go with the lowest vendor
179. A manager who follows Theory X believes
A. Employees can be trusted to direct their own efforts
B. Project success requires that project objectives must align with company objections
C. Workers must be closely supervised because they dislike work
D. Effective quality management requires the use of performance measurements
180. There were 10 people on your project, and 5 more were added last week. How many additional lines of communications were created?
A. 10 B. 45 C. 60 D. 105
181. Smoothing, forcing and withdrawing are all forms of A. Organizational power
B. Communication C. Conflict resolution D. Schedule compression
182. You have a team member who is habitually late to meeting with the customer. The customer has expressed dissatisfaction with the situation and asked you to resolve it. Your best course of action is
A. Issue a formal written reprimand to the team member
B. Meet with the team member to discuss the problem and ask for solutions C. Meet with the team member and the customer to promote further
understanding
D. Email the team member to bring the situation to his attention
183. You are a project manager for a software development firm. You are in the final stages of negotiation with a third party vendor whose product your company is considering implementing. You discover by chance that one of your team members scheduled a product demonstration with herself, the vendor and your boss. But you have not been notified about the meeting. What do you do?
A. Show up at the meeting unannounced and discuss the situation with employee later in private
B. Report this employee’s actions to your boss using the company’s formal reporting procedure
C. Discuss the employee’s actions with her before the meeting D. Report the employee’ actions to her functional manager
184. Your company is soliciting bids from advertising firms for the marketing of the product your project will produce. A sales representative from one of the bidding firms calls to invite you to attend a sporting event with him at his expense so that he can ask you some questions about the product to help him put together his bid. How should your respond?
A. Attend the event and discuss the project with the representative
B. Accept his office but tell him in advance that you cannot answer questions bout the project
C. Attend the event and answer all questions but then write a report on the question and answers and submit the FAQ to the other bidders
D. Reject the offer and invite the sales representative to pose his questions at the bidders’ conference
185. You are beginning construction of a bridge in another country when you discover that this country requires that on of its licensed engineers sign off on the plans before you break ground. Your senior engineer on the project is licensed in your own country and is probably more qualified then anyone to sign off on this, and their engineer is not available to review the plans for another three weeks. The customer has stressed that this project must not be delayed. What do you do?
A. Have your engineer sign off on the plans, forward them to the other engineer and begin construction
B. Have your engineer sign off on the plans since he is licensed in your country and begin construction
C. Wait to begin construction until the country’s engineer signs off on the plans
D. Forward the plans to the country’s engineer for his signature and start construction
186. In planning your project, which would generally have the highest priority quality, cost or schedule?
A. Cost is most important, quality next, and then schedule B. Quality is more important than cost or schedule
C. Schedule is most important, quality next, and then cost D. It should be decided for each project
187. For the last three months a customer has been from two to four days late with her approvals on deliverables. After analyzing the situation, the project manager decides withdrawal is the best conflict resolution technique to use. Which of the following reflects withdrawal?
A. Inform the customer that late approvals are not a problem, but ask him or her to try to get them in on time in future
B. Meet with the customer to determine a new due date for approvals C. Postpone a decision
D. Call the customer and demand that you receive the approvals today
188. You signed an agreement with your client that the integration plan and other documents they provided would remain confidential. You needed these documents to complete the project. Another company contacts you because you are an expert in the field. They ask you for samples of the integration plans, which they want to include in a book they are writing. They promise you a “thank you” fee of $500, but they need the information today. What should you do?
A. Say no
B. Try to get permission from the customer
C. Use the material provided by the customer, but remove all company specific references
189. Your company is in the middle of negotiating to win a major new project. The project nicely fits into the company’s strategic plan, but will require some of the best resources the company has in order to meet the quality objectives. Management is excited because the project represents the opportunity to generate good profits for the company and will put all their company expertise to the test. The prospective team members are also excited because the client is prestigious.
In order to meet the schedule objectives for the project you need to start committing jobs to new and critical project resources now, while the contract is still under negotiation. What should you do?
A. Wait until the last minute to do so B. Ask the customer for a letter of intent
C. Only start to collect resumes and do not commit any funds
D. Explain to management that this would not be a good idea at this point 190. During project initiating, a project manager is planning the upcoming
project execution team meetings. What should she include in these meetings that would have the biggest impact on the project?
A. Review of the action item list B. Review of identified risks
C. Assignment of activities to team members D. Estimating costs
191. As project progress is tracked according to the project management plan, the project manager discovers that final deliverables will be completed two months after the deliverable dates imposed by management. What should the project manager do?
A. Look for options with stakeholders using some combination of scaling back work, re-evaluating discretionary dependencies or adding resources B. Evaluate the impact on the company of completing this project late C. Drive the project team to work faster to make up for the lost time
D. Recalculate the project schedule and distribute it according to the communications management plan
192. To a project manager, which of the following is the biggest disadvantage of progress reports as compared to watching what is going on in a project, asking questions and assisting team members?
A. Progress reports include information from all the team
B. Progress reports require expending time gathering information from stakeholders
C. Progress reports generally show problems after they have occurred D. Progress reports supply information about trends
193. A project manager for a small construction company has a project that was budgeted for $130,000 over a six week period. According to her schedule, the project should have cost $60,000 to date. The project is also behind schedule,
because the original estimates were not accurate. Who has the primary responsibility to solve this problem?
A. Project manager B. Senior management C. Project sponsor
D. Manager of the project management office
194. From the seller’s perspective, what is the status of a project when the project team has completed all the work specified in the contract statement of work and the final deliverable has been sent to the customer?
A. The project is completed
B. The project is in the closing process group
C. The project is at the end of the project executing process group D. The project is in scope verification
195. Determining the physical resources, quantities of each and when they would be used is called
A. Resource selection
B. Activity resource estimating C. Resource leveling
D. Activity definition
196. A project manager is finalizing a project that has had repeated problems with cost conformance. He is concerned about what management will say. Which of the following types of information would be best for the project manager to evaluate performance?
A. The cost performance index (CPI)
B. A list of complaints from senior management C. The last bar chart
D. The project budget
197. You were in the middle of a two-year project to deploy new technology to field offices across the country. A hurricane caused power outages just when the upgrade was near completion. When the power was restored, all of the project reports and historical data were lost, with no way of retrieving them. What should have been done to mitigate this risk?
A. Purchase insurance B. Plan for a reserve fund
C. Monitor the weather and have a contingency plan D. Schedule the installation outside of the hurricane season
198. A project manager had a complex problem to solve and made a decision about what needed to be done. A few months later, the problem resurfaced. What did the project manager most likely not do?
A. Neglect to do proper risk analysis
B. Confirm that the decision solved the problem C. Have the project sponsor validate the decision D. Use an Ishikawa diagram
199. The project team has created a plan for how they will implement the quality policy. It addresses the organizational structure, responsibilities, procedures and other information about plans for quality. If this changes during the project, which of the following plans will also change?
A. Quality assurance B. Quality management C. Project management D. Quality control
200. You are assigned a project that requires the manufacturing of medical equipment for one of your company’s current clients. You company has executed similar projects successfully in the past. During which phase of the project would you consider referring to previous project documents for the similar projects?
A. Scope planning B. Scope verification C. Scope definition D. Initiation
