UA5.0 Introduction to UTRAN QoS and Traffic Load Monitoring - Page 1 All Rights Reserved © 2007, Alcatel-Lucent
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Alcatel-Lucent W-CDMA - Introduction to UTRAN QoS and Traffic Load Monitoring
Alcatel-Lucent UTRAN 3G QoS
analysis and Traffic Monitoring
TRAINING MANUAL
3FL12826ABAAZZZZA Edition 1
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Legal Notice
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Safety Warning
Both lethal and dangerous voltages are present within the equipment. Do not wear conductive jewelry while working on the equipment. Always observe all safety precautions and do not work on the equipment alone.
Caution
The equipment used during this course is electrostatic sensitive. Please observe correct anti-static precautions.
Trade Marks
Alcatel and MainStreet are trademarks of Alcatel.
All other trademarks, service marks and logos (“Marks”) are the property of their respective holders including Alcatel-Lucent. Users are not permitted to use these Marks without the prior consent of Alcatel or such third party owning the Mark. The absence of a Mark identifier is not a representation that a particular product or service name is not a Mark.
Copyright
This document contains information that is proprietary to Alcatel-Lucent and may be used for training purposes only. No other use or transmission of all or any part of this document is permitted without Alcatel-Lucent’s written permission, and must include all copyright and other proprietary notices. No other use or transmission of all or any part of its contents may be used, copied, disclosed or conveyed to any party in any manner whatsoever without prior written permission from Alcatel-Lucent.
Use or transmission of all or any part of this document in violation of any applicable Canadian or other legislation is hereby expressly prohibited.
User obtains no rights in the information or in any product, process, technology or trademark which it includes or describes, and is expressly prohibited from modifying the information or creating derivative works without the express written consent of Alcatel-Lucent.
Lucent, The Lucent logo, MainStreet and Newbridge are registered trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. Alcatel-Lucent assumes no responsibility for the accuracy of the information presented, which is subject to change without notice. © 2007 Alcatel-Lucent. All rights reserved.
Disclaimer
In no event will Alcatel-Lucent be liable for any direct, indirect, special, incidental or consequential damages, including lost profits, lost business or lost data, resulting from the use of or reliance upon the information, whether or not Alcatel has been advised of the possibility of such damages.
Mention of non-Alcatel-Lucent products or services is for information purposes only and constitutes neither an endorsement nor a recommendation.
Please refer to technical practices supplied by Lucent for current information concerning Alcatel-Lucent equipment and its operation.
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Table of Contents
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Page Section 1: Radio Network Performance overview
Section 2: Monitor the Radio Network Performance Section 3: Monitoring and Troubelshootin Methods
Section 4: Network Accessibility Monitoring & Troubleshooting Section 5: Retainibility Monitoring & Troubleshooting
Section 6: Mobility Monitoring & Troubleshooting
Section 7: Network Quality Monitoring & Troubleshooting Section 8: Capacity Monitoring & Troubleshooting
Section 9: Traffic/Call Profile Monitoring Section 10: Stability Troubelshooting Section 11: HSxPA Performance Monitoring Section 12: Appendices
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Table of Contents [cont.]
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Course Objectives
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Welcome to Introduction to UTRAN QoS and Traffic Load Monitoring
After successful completion of this course, you should be able to:
Explain what is UTRAN QoS and what are the available Alcatel-Lucent performance
information sources for that purpose.
Detect an immediate UTRAN problem triggered by a QoS Alerter.
Detect a QoS problem with Key Performance Indicators.
Apply the Alcatel-Lucent methods to diagnose a QoS problem and find a probable cause for
3 QoS problem cases.
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Course Objectives [cont.]
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About this Student Guide
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Conventions used in this guide
Where you can get further information
If you want further information you can refer to the following: Technical Practices for the specific product
Technical support page on the Alcatel website: http://www.alcatel-lucent.com
Note
Provides you with additional information about the topic being discussed. Although this information is not required knowledge, you might find it useful or interesting.
Technical Reference
(1) 24.348.98 – Points you to the exact section of Alcatel-Lucent Technical Practices where you can find more information on the topic being discussed.
Warning
Alerts you to instances where non-compliance could result in equipment damage or personal injury.
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About this Student Guide [cont.]
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Self-Assessment of Objectives
At the end of each section you will be asked to fill this questionnaire
Please, return this sheet to the trainer at the end of the training
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Instructional objectives Yes (or globally yes) No (or globally no) Comments Contract number : Course title :
Client (Company, Center) :
Language : Dates from : to :
Number of trainees : Location :
Surname, First name :
Did you meet the following objectives ? Tick the corresponding box
Please, return this sheet to the trainer at the end of the training
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Self-Assessment of Objectives [cont.]
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Section 1 Page 1
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3FL12921AAAAWBZZA Edition 1Section 1
Radio Network
Performance Overview
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Radio Network Performance Overview Section 1 Page 2
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Second edition EL ABED, Achrafe 2007-10-20 02 First edition EL ABED, Achrafe 2007-08-24 01 Remarks Author Date Edition Document History
Section 1 Page 3
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Radio Network Performance Overview Section 1 Page 3
Objectives
To be able to explain what is UTRAN QoS and what are
the main performance optimization steps
Main steps:
Define the end-user QoS in UMTS and localize where the
UTRAN QoS take place.
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Radio Network Performance Overview Section 1 Page 4
Objectives [cont.]
Section 1 Page 5
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Radio Network Performance Overview Section 1 Page 5
Table of Contents
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Page1 Define QoS inside the Network 7
What is End user QoS over UMTS ? 8
What is End user QoS over UMTS ? 9
UMTS Traffic Classes 10
Standard QoS Bearer 11
Mapping Teleservices to QoS 12
What is QoS UTRAN in UMTS? 13
What is QoS UTRAN in UMTS 14
2 Network optimization process 15
Network Life cycle 16
Network Deployment 17
Pre-launch Optimization 18
Pre-launch Optimization 19
Cluster Optimisation 20
Cluster Optimisation – Data + Voice 21
Cluster Optimisation – 3G-2G+other services 22
Cluster Optimisation – 3G-2G+other services 23
Network Optimization 24
Network Acceptance 25
Key Performance Indicators (KPI) 26
Network Acceptance 27
Network Optimization 28
Self-Assessment on the Objectives 29
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Radio Network Performance Overview Section 1 Page 6
Table of Contents [cont.]
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Section 1 Page 7
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Radio Network Performance Overview Section 1 Page 7
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Radio Network Performance Overview Section 1 Page 8 1 Define QoS inside the Network
What is End user QoS over UMTS ?
Quick data
transmission
(delay & bit rate)
Several
applications
simultaneaously
...
More
interactivity
(delay & jitter)
End user expectations concerning services usage over UMTS
I want to download the new Formula One game while discussing with my daughters,
But I need a sufficient bit rate in order to download this famous game …
Section 1 Page 9
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Radio Network Performance Overview Section 1 Page 9
•Various data rates
(from voice 12.2kbps up to 384 Kbps FDD)
•Various connections (real time CS & non real time PS) •Asymmetric traffic patterns
•Various QoS (blocking, delay, throughput, BLER)
Multi-services environment
Load optimisation over
a common transmission medium
Scarce & costly radio resources Heterogeneous terrestrial resources
1 Define QoS inside the Network
What is End user QoS over UMTS ?
But technology constraints…
leading to an efficient usage of resources over UMTS
UMTS networks have been designed to transmit packet and circuit switched applications on the same medium (radio or terrestrial)
Information generated by independent sources must be efficiently multiplexed on the same transmission medium UMTS supports traffic with very different bandwidth and QoS requirements. For instance :
Traffic generated by data transfer services and Internet access is essentially bursty and unpredictable Data transmission between machines is sensitive to loss but usually not to end-to-end delay or jitter Speech (and, more generally, real-time applications) requires strict limits on the transmission delay, but
can cope with reasonable loss rates
The system must use the transmission resources efficiently (not only scarce radio spectrum, but also terrestrial resources) Especially the radio and access part (e.g. "Last Mile") must provide a cost-effective transfer service while minimising investment and operating costs
Transmission links and the radio interface must be loaded as heavily as possible to achieve statistical multiplexing gain while meeting the QoS requirements (but operator must make a trade-off between subscribed QoS and radio constraints)
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Radio Network Performance Overview Section 1 Page 10
Transfer Delay requirement
Transfer Delay variation
Low bit Error rate Guatanteed bit rate Conversational Streaming Interactive
Example of Multimedia Applications with their QoS requirements
Conversational Real time services:VoIP, Video Call, Audio-conferencing
Streaming Broadcast services (audio, video), News, Sports
Interactive WEB browsing, Interactive Chat, Games, m-commerce
Background E-mail, SMS, database downloads, measurements transfer
Required QoS depends on the applications
1 Define QoS inside the NetworkUMTS Traffic Classes
Four QoS Classes defined in 3GPP standards
Transfer Delay requirement
Transfer Delay variation
Low bit Error rate
Guatanteed bit rate Conversational stringent stringent less constrained stringent
Streaming less constrained constrained less constrained constrained
Interactive constrained not constrained constrained not constrained
Four QoS classes are defined in 3GPP standards. Conversational Class:
Preserve time relation (variation) between information entities of the stream Conversational pattern (stringent and low delay)
e.g. voice
Streaming Class:
Preserve time relation (variation) between information entities of the stream e.g. streaming video
Interactive Class:
Request Response pattern Preserve Payload content Web Browsing
Background Class:
Destination is not expecting the data within a certain time Preserve payload content
Background download of Emails. Exercise:
Section 1 Page 11
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Radio Network Performance Overview Section 1 Page 11 1 Define QoS inside the Network
Standard QoS Bearer
UTRAN
CN
CN
Gateway
UE
UMTS Bearer Service
External Bearer
Service
UMTS Bearer Service
Radio Access Bearer Service
(RAB)
CN Bearer
Service
Backbone
Bearer Service
Iu Bearer
Service
Radio Bearer
Service
Radio Physical
Bearer Service
Physical
Bearer Service
Uu
Iu
Teleservice
...
...
UE
Node
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Radio Network Performance Overview Section 1 Page 12
1 Define QoS inside the Network
Mapping Teleservices to QoS
Conversational (delay <<1 sec)
Interactive (delay approx.1 sec)
Streaming (delay <10 sec)
Background (delay >10 sec) Conversational
voice and video Voice messaging
Streaming audio
and video Fax
E-mail arrival notification FTP, still image E-commerce, WWW browsing, Telnet, Interactive games Increasing Error Tolerance Increasing Delay Tolerance
Section 1 Page 13
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UA5.0 Introduction to UTRAN QoS and Traffic Load Monitoring
Radio Network Performance Overview Section 1 Page 13 1 Define QoS inside the Network
What is QoS UTRAN in UMTS?
SGSN GGSN RNC RNC NodeB NodeB Border Gateway MT UMTS bearer IP IP IP IP GTP GTP GTP
Multimedia or Data Application
GTP tunnel GTP
ATM PVC
IP IP IP IP
RADIO Bearer MPLS Tunnel MPLS Tunnel
Media Gateway
PDP PDP
IPv4 / IPv6 Backbone
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Radio Network Performance Overview Section 1 Page 14 1 Define QoS inside the Network
What is QoS UTRAN in UMTS
A comprehensive set of mechanisms answering end users expectations
Several
applications
simultaneaously
...
✓ Multi RAB per user
✓ RAB parameters mapping flexibility
Quick data
transmission
(delay & bit rate)
✓ Power control
✓ HSDPA/HSUPA channels
✓ DiffServ within RNC
More
interactivity
(delay & jitter)
✓ iRM/Always On transitions
✓ DiffServ within RNC
To insure simultaneous applications for a given user the network should:
Allow multi RAB per user
A certain flexibility in the mapping of RAB parameters (at logical, transport and physical layers)
Quick data transmission is directly impacted by:
Power control efficiency
The usage of the HSDPA/HSUPA channels
And the usage of DiffServ within the RNC over IuPS interface to insure higher priority for high bit
rate services
More services interactivity is achieved by:
Appropriate iRM and AO states transitions
Section 1 Page 15
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Radio Network Performance Overview Section 1 Page 15
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UA5.0 Introduction to UTRAN QoS and Traffic Load Monitoring
Radio Network Performance Overview Section 1 Page 16 2 Network optimization process
Network Life cycle
Network
Design
Pre-launch
Optimization
Network
Planning
Network
Deployment
Network
Acceptance
Network
Optimization
N
e
tw
o
rk
D
e
n
si
fi
ca
ti
o
n
N
e
tw
o
rk
S
u
p
e
rv
is
io
n
Performance Management in the UTRAN consists in
collection and record by Network Element
administration by NM
storage, consolidation and display at the OS (NPA + RNO)
Areas of performance evaluation are
traffic levels for both user and signalling traffic
traffic load on the radio interface (signalling and user traffic); usage of resources within the network nodes;
user activation and use of supplementary services, etc.
resource access measurements
resource availability
Section 1 Page 17
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Radio Network Performance Overview Section 1 Page 17 2 Network optimization process
Network Deployment
After a site installation, a verification procedure is performed
Drive Tests procedure:
Scanner + Mobile locked in 3G
AMR service only
Incar measurements
Optimisation tasks:
Validate Softer HO for each sector.
No cross sector.
Reliability of site identifiers applied at OMC (Lac, Rac, SC, …)
Site report
A site report embedded to the commissioning report is provided
Network Design Pre-launch Optimization Network Planning Network Deployment Network Acceptance Network Optimization N e tw o rk D e n si fi ca ti o n N e tw o rk S up e rv is io n
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Radio Network Performance Overview Section 1 Page 18
Why Pre-launch Optimization is so important in a 3G network ?
CDMA is a frequency re-use 1 technique
Reducing the interference directly leads to optimized coverage and capacity
Network design installation errors may lead to more interference
Wrong parameter settings (e.g. wrong neighbor declaration) may lead to
more interference
2 Network optimization processPre-launch Optimization
Network Design Network Deployment Network Planning Pre-launch Optimization Network Acceptance Network Optimization N e tw o rk D e n si fi ca ti o n N e tw o rk S up e rv is io nPre-launch in a 3G network is much more important than in 2G where imperfections of design (best
Section 1 Page 19
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Radio Network Performance Overview Section 1 Page 19 2 Network optimization process
Pre-launch Optimization
Lessons from customers’ roll-out
Drive test roads define thanks to the RNP study.
AMR service.
If the network if already commercially open => NO LOAD should be
applied .
Mobiles should be locked and unlocked in 3G mode .
Roll-out to be driven by cluster definition to ensure an optimal
Optimisation work.
Definition
A cluster is a group of sites.
core cluster: inner sites, covering the area to be optimize
ring: surrounding ring of sites circling the core cluster
CORE
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Radio Network Performance Overview Section 1 Page 20 2 Network optimization process
Cluster Optimisation
Optimisation unit = cluster
A cluster is a group of sites located inside a polygon.
The clusters are defined according to site priority.
Optimisation phases = 3G+Voice, 3G-2G+others
Drive Test procedure for 3G+Voice
Scanner +Mobiles Originating calls:
AMR services : locked in 3G long calls
Mobile originating calls
The drive test roads should de defined in advance based on RNP study.
Incar measurements
CORE RING
Section 1 Page 21
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Radio Network Performance Overview Section 1 Page 21 2 Network optimization process
Cluster Optimisation – Data + Voice
Analysis
3G layers
Quality & RF coverage
SHO area
Validation of the drive test roads
Verification of the exclusion area
Typical problems
Weak coverage
Missing neighbor
Corrective tasks performed
Tilt and azimuth modification (Operator is informed)
Neighbor declaration
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Radio Network Performance Overview Section 1 Page 22 2 Network optimization process
Cluster Optimisation – 3G-2G+other services
Drive Tests procedure for optimisation
Scanner
Mobiles:
Voice Mobile Originating Call: Unlock 3G, long call, short call (90’, 30’’)
Video Mobile to Mobile: locked in 3G, long call, Short calls (90’, 15’’). The
terminating mobile stays under good radio condition
PS DL XXX, locked in 3G. (384 Kbps => 4 Mo, 128 Kbps => 2 Mo)
Incar measurements
CORE RING
Section 1 Page 23
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Radio Network Performance Overview Section 1 Page 23 2 Network optimization process
Cluster Optimisation – 3G-2G+other services
Analysis
Interference
Quality & RF coverage
SHO & HHO area
Drop and Establishment Failures
Typical problems
Pilot overshooting
Weak coverage
Missing neighbor
Corrective tasks performed
Tilt and azimuth modification (Operator is informed)
Neighbor declaration (inter system included)
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Radio Network Performance Overview Section 1 Page 24 2 Network optimization process
Network Optimization
Network optimization with radio load
Same activities as in cluster optimization but network (city) wide, to
ensure the homogeneous quality of the network
Optimize a group of clusters covering a certain region (city)
Focus done in the inter-cluster areas
Test bearers which were not tested during cluster optimization
Radio Simulated load: OCNS in DL, UL load
To check the UMTS inter-working with GSM in order to improve the
QoS:
in idle mode: 3G-to-2G cell reselection
in dedicated mode: 3G-to-2G handover
Pre-launch Optimization
Lessons learnt from customer roll-out:
Network optimization without load could be removed
Radio problems already seen during cluster optimization or network optimization with load time
saving
Most constraining service tested: CS64
Section 1 Page 25
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Radio Network Performance Overview Section 1 Page 25 2 Network optimization process
Network Acceptance
The contract is based on commitments,
defined in order to ensure the required
radio quality of service.
Radio Fine Tuning
Radio Fine Tuning
Network Design Network Deployment Network Planning Pre-launch Optimization Network Optimization N e tw o rk D e n si fi ca ti o n N e tw o rk S up e rv is io n Network Acceptance
The commitments are based at city level, and they enable to get a Go
decision for :
Commercial opening
Payment triggering
After completion of network optimisation, then Network Acceptance will be performed:
It is performed with operator’s radio engineers
It enables to check the radio optimisation performed by Alcatel
It acts as a green light to open services to customers
The acceptance procedure may be divided in several steps:
Radio Acceptance
System Acceptance
Inter RAT Acceptance
Lessons learnt from customer roll-out for Acceptance:
The acceptance services can be Voice, Video and PS DL
=>Radio acceptance
The other services /applications can be tested under good radio condition (fix points or under 2/3
NodeB) on several parts of the network. =>System acceptance
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Radio Network Performance Overview Section 1 Page 26 2 Network optimization process
Key Performance Indicators (KPI)
Define a set of KPIs with corresponding thresholds
Common approach between Customer and Alcatel
Network Acceptance
> Commitment by Alcatel on
KPIs in a turnkey deployment
Call set-up
success rate
Handover
success rate
Call drop rate
Quality of CS
& PS call
End-user
quality for
voice
KPIs are measured at each Acceptance phase:
Mobile KPI (such as voice CDR in 3G-locked) during Radio Acceptance
Static KPI (such as PING) during System Acceptance
Inter-RAT KPI (such as voice CDR in 3G-2G) during Inter-RAT Acceptance
Define the right KPI (Key Performance Indicator):
Call set-up success rate: Ratio of successful call set-up over attempted call set-up
Handover success rate: Ratio of successful handovers over attempted handovers
Call drop rate: Number of calls which are prematurely terminated over the total number of calls
Quality of CS & PS call: Block error rate on transport channel blocks depending on the radio bearer
End-user quality for voice: MOS (Mean Opinion Score) combining perception and comfort
End-user quality for applications over IP: Throughput, response time, jitter and Packet Loss Rate for
streaming application
Typical KPIs:
AMR 12.2: Long voice calls
Number of call drop per hour, BLER
Visio CS64: 2-minute calls
Call success rate (number of call maintained during 2 min/call attempts), BLER
Section 1 Page 27
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UA5.0 Introduction to UTRAN QoS and Traffic Load Monitoring
Radio Network Performance Overview Section 1 Page 27 2 Network optimization process
Network Acceptance
After completion of network optimisation, then Network Acceptance
will be performed :
It is performed with operator’s radio engineers
It enables to check the radio optimisation performed by Alcatel
It acts as a green light to open services to customers
The acceptance procedure may be divided in several steps:
Radio Acceptance
System Acceptance
Inter RAT Acceptance
KPI are measured at each Acceptance phase
Mobile KPI (such as voice CDR in 3G-locked) during Radio Acceptance
Static KPI (such as PING) during System Acceptance
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Radio Network Performance Overview Section 1 Page 28
Network traffic allows to use
OMC-R QoS statistics for Optimization
Some QoS problems can be found
that were had been observed
during Pre-launch optimization
Post-launch optimization aims at
Solve QoS degradations occuring during network life
Equipment failure
Traffic increase
Improving QoS by changing
radio parameters value from their default setting : Radio Fine Tuning
Antenna system configuration (height, tilt, azimuth): Design Fine Tuning
2 Network optimization processNetwork Optimization
Network Design Pre-launch Optimization Network Planning Network Acceptance Network Optimization N e tw o rk D e n si fi ca ti o n N e tw o rk S up e rv is io n Network DeploymentPre-launch optimization is based on drive tests. Therefore some QoS problems do not have been detected
when Post-launch optimization takes place after commercial launch and traffic ramp up.
Radio Fine Tuning is just one way of optimization for the Radio Network Optimizer.
RFT is used in order to optimize values of some key parameters whose current setting does not match the signal propagation or traffic characteristics in a certain area.
Section 1 Page 29
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Radio Network Performance Overview Section 1 Page 29
Self-Assessment on the Objectives
Please be reminded to fill in the form
Self-Assessment on the Objectives
for this module
The form can be found in the first part
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Radio Network Performance Overview Section 1 Page 30
Section 2 Page 1
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Alcatel-Lucent W-CDMA UA5.0 Introduction to UTRAN QoS and Traffic Load Monitoring
2
3FL12921AAAAWBZZA Edition 1Section 2
Monitor the Radio
Network Performance
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Second edition EL ABED, Achrafe 2007-10-20 02 First edition EL ABED, Achrafe 2007-08-24 01 Remarks Author Date Edition Document History
Section 2 Page 3
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Objectives
To be able to explain what are the available
Alcatel-Lucent UTRAN performance monitoring information
sources
Main steps:
Define what are the characteristics of the QoS counters and
the QoS indicators.
Interpret QoS reports
Correlate a QoS problem with information coming from
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Objectives [cont.]
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Table of Contents
Switch to notes view!
Page1 Define the QoS counters properties 7
Introduction 8
Counters Applicability 9
Counters: Definition 10
Collect performance data with ALU Solution (1/3) 11
Collect performance data with ALU Solution (2/3) 12
Collect performance data with ALU Solution (3/3) 13
Counter Data Management (1/3) 14
Counter Data Management (2/2) 15
NPO Introduction Plan 16
NPO Products for UTRAN monitoring 17
NPO Products for UTRAN monitoring 18
Counter Groups and Families (2/2) 19
Counter Types (1/6) 20 Counter Types (2/6) 21 Counter Types (3/6) 22 Counter Types (4/6) 23 Counter Types (5/6) 24 Counter Types (6/6) 25
Load (or SI) Counter: example 26
Counter Locations for C-Node Families 27
Counter Locations for C-Node Families 28
Counter Locations for C-Node Families 29
Counter Locations for BTS Families 30
Counter Locations for Passport Families 31
Counter’s Screenings 32
Counter’s Screenings 33
2 Define metrics properties and Analysis 34
Metrics Definitions 35
Metrics Generic Formulas 36
Metric Format 37
Example: RRC Connection Success 38
Counter Aggregation 39
Report Definition 40
Report generation 41
Evolution report 42
Top N Report 43
Alarm Detection Report 44
Key Performance Indicators 45
Network Key Performance Indicators 46
Counter based KPIs 47
Methodological precautions 48
KPI value 49
Network Element aggregation 50
With other indicators 51
With alarms 52
With parameters modification 53
3 Alcatel-Lucent Call Trace Solution Overview 54
Introduction 55
Call Trace Applicability 56
Call Trace Session Types (1/4) 57
Call Trace Session Types (2/4) 58
Call Trace Session Types (3/4) 59
Call Trace Session Types (4/4) 60
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Table of Contents [cont.]
Switch to notes view!
PageConfiguring a Call Trace Session 62
Configuring a Call Trace Session 63
Post Processing Call Trace Data (2/2) 64
Self-Assessment on the Objectives 65
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The Alcatel-Lucent Performance Management Solution is based on:
Observation Counters
Call Trace
Counters and Call Trace allow to:
Implement an Accurate Performance Management Activity
Increase Control over Global Network Performance
Cover all aspects of QOS (Reliability, Accessibility, Retainbility, Quality, Traffic and Capacity, …)
Provide Fast and Appropriate response to Performance Issues
Implement mechanisms allowing to identify, troubleshoot and solve network issues and malfunctions in a timely manner
Provide invaluable data for network optimization, network evolution and business planning
1 Define the QoS counters properties
Introduction
Network Design Pre-launch Optimization Network Planning Network Acceptance Network Optimization N e tw o rk D e n si fi ca ti o n N e tw o rk S u p e rv is io n Network DeploymentSection 2 Page 9
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Counters Applicability 1 Define the QoS counters properties
Counters Applicability
Monitoring and troubleshooting
• Issues & nw malfuctions detection • Failure identification and analysis
Report Executive level KPIs
• Accessibility • Retainability • Network Quality
• Network Traffic and Congestion • Network Reliability
Network expansion planning • Derive Call Models
• Capacity Evaluation / Growth planning • Network architecture optimization • Transmission plan optimization • New services introduction
Network Optimization
• Detailed Performance monitoring • Quality of Service Evaluation • Network Parameters Tunning • Cell level optimisation (RF & Cell Parameters)
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RNC 1 Define the QoS counters properties
Counters: Definition
•
Counters measure a number of specific events (occurring in an entity of
the UTRAN), during a defined period
•
Counter values are generated by
either the Control Node part of the RNC equipment
or the BTS equipment
•
Counter values are then stored in the performance server
Performance Server BTS
BTS counters (every 60’)
CN & Passport counters (every 15’)
The wording “counter and “measurement” are often equally used in the documentation for
identifying the same concept.
Usually, Alcatel-Lucent prefers to use the term “counter” to distinguish a counter from a
“(radio) measurement” (3GPP concept). A counter is periodically elaborated on periods expressed in minutes or hours, e.g. 30 min, while a measurement is elaborated on periods expressed in milliseconds, e.g. 500 ms.
Periods of counter
Granularity Period (GP)
It is the duration of the events counting in the selected entity of the network.
It corresponds to the minimum time granularity at which counters are provided. It can be modified. The QoS monitoring daily and hourly periods are used. By default:
RNC counters are uploaded every 15 min.
BTS counters are uploaded every hour (minimum).
Observation Period (or Measurement Period)
It is the time period for which the counter will be used for metric computation and display
on operator request.
Busy hour corresponds to the hour of the day when the traffic is the highest. It allows to
analyze performances of the cells, when the traffic is higher. It is really important for congestion/capacity analysis and also forecasting.
Daily period gives global information on the day. To compare busy hour and daily data, is
necessary to check the influence of the traffic.
Weekly period
Section 2 Page 11
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Collect performance data with ALU Solution (1/3)
RNC
W-NMS
BTS WIRELINE BACKBONE OBS Observation File containing counters OBSAt the end of Granularity period the file is sent to
the W-NMS. 15 minutes for CN/AN/IN
Equipments
The Equipment resets the counters and starts incrementing the counters OBS OBS Observation files Database OBS OBS
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Collect performance data with ALU Solution (2/3)
Performance Server
Observation files Database OBS OBS Citrix Server VPN / Internet LAN PrOptima Client Citrix Client PrOptima Client PrOptima ServerSection 2 Page 13
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Collect performance data with ALU Solution (3/3)
Generation of reports
Executive reports at
weekly and daily level.
Detailed reports at 15-mn level on specific network elements
Proptima
Creating metrics
Executive Detailed reportsAnalysis of the reports
Graphs creationAlarms on thresholds on raw counters and metrics
Creating metrics
Formula editor Thresholds setting
Proptima provides a very easy way to instantly create new reports and KPI
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BTS Counters RNC C-Node Counters
NIMS – PrOptima Server
ADI APM
BTS RNC
NIMS – PrOptima Client
Performance Server
XML Observation files (3GPP I/F)
ADI: Access Data Interface APM: Access Performance Mgt
3GPP XML – 3rd Party Tool
Passport Platform Counters
ALU Proprietary I/F
1 Define the QoS counters properties
Counter Data Management (1/3)
The Performance Server is responsible for Data Collection, Mediation and Storage:
Counters are organised in 3GPP compliant XML record files
Each record file contains the counters produced by a single NE collector (NodeB, RNC C-Node Counters, RNC Passport, AN/POC Passport) for a given observation period
The XML files are optionally compressed on W-NMS Performance Server to reduce storage space
The Performance Server Provides some temporal aggregation of data:
Single Observation Period (corresponds to the original collection
granularity)
Hourly Aggregation
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1 Define the QoS counters properties
Counter Data Management (2/2)
/opt/nortel/data/access/observation
YYYYMMDD/<NE>
<single -period obs file name>
<hourly aggregated o bs file name> 32.104 -01.dtd
<daily aggregated obs file name> 20020613/RNC-RNC14_CN h20010613.1800+0100 -1900+0100_RNC-RNC14_CN d20010613.0000+0100 -0000+0100_RNC-RNC14_CN 20020613/BTSEq -XXXX070 A20010613.1800+0100 -1900+0100_ BTSEq -XXXX070 h20010613.1800+0100 -1900+0100_ BTSEq -XXXX070 d20010613.0000+0100 -0000+0100_ BTSEq -XXXX070 A20010613.1845+0100 -1900+0100_RNC-RNC14_CN A20010613.1800+0100 -1815+0100_RNC-RNC14_CN A20010613.1815+0100 -1830+0100_RNC-RNC14_CN A20010613.1830+0100 -1845+0100_RNC-RNC14_CN XML DTD (Document Type Definition) available on W-NMS, compliant with 3GPP
Tree Structure generic example
RNC C-Node example, quarter hour observation files
BTS Counters example, hourly observation files
RNC C-Node example, hour and daily observation files
The data is organised in the following Performance Server directories:
BTS Counters - /opt/nortel/data/access/observation/<YYYYMMDD>/BTSEq-<neName>
RNC CNode Counters
-/opt/nortel/data/access/observation/<YYYYMMDD>/<neName>_CN Passport Platform Counters
RNC INode
-/opt/nortel/data/access/observation/<YYYYMMDD>/<neName>_IN
RNC ANode / POC
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1 Define the QoS counters properties
NPO Introduction Plan
OAM5.1 OAM06 OAM5.0 NPO NIMS PrOptima™ based PR OAM5.2 UA5.0 UA5.0 UA5.1 UA5.0 UA5.1 UA06 New UA05 PM Customers
Inband Migration Database Migration
Current NIMS PrOptima™ Customers or New UA4.2 PM customers
UTRAN upgrade to UA5.0/5.1 UA5.0 UA5.1 UA5.0 UA4.2 UA4.2
Section 2 Page 17
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NPO Products for UTRAN monitoring
Integrated into UTRAN program
Mono ROC
Mono technology
Integrated into MS-OMC
Multi ROC
Multi Technology
W-NPO
MS-NPO
(OAM06)
W-NMS
W-NPO
MS-OMC
MS-NPO
MS-Portal clientW-NMS
2G OMC-R
Customer NMS
MS-SUP
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Alcatel-Lucent Groups the Access Network observation in 3 major groups: 1 Define the QoS counters properties
Counter Groups and Families (1/2)
RNC Passport Platform Counters
RNC C-Node counters
•RNC C-Node counters – To monitor the UMTS features & functionalities at the
RNC
•BTS counters – To monitor the UMTS functionalities and Node-B platform
•RNC Passport platform counters – To monitor the RNC platform and the ATM
layer
C-Node Application Counters Node-B Counters
I-Node Platform Counters A-Node Platform Counters
Section 2 Page 19
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1 Define the QoS counters properties
Counter Groups and Families (2/2)
RNC C-Node counter families
• Radio Link Management
• Handover
• Power Management
• RRC Connection
• IU Connection
• RAB and RB Management
• Security
• Paging
• Mobility
• Radio Measurement
• QOS Performance
• User Plane Common Traffic
• IUR Interface
• User Plane Dedicated Traffic
RNC PASSPORT Platform counter families
• ATM port
• Logical Processor Use
• Adjunct Processor Stats
• Account ATM Vcc • Account ATM Vpc BTS counter families • PCM statistics • Radio counters • CallP counters • ATM statistics • EEC • IMA statistics • IP statistics • HSDPA statistics • HSUPA statistics • Radio statistics
The Counter Groups are further divided in Families according to a
given UMTS feature or to a Performance Management purpose
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Cumulative Counter (CC)
• A cumulative counter provide raw counts of events.
• Is incremented each time the counted event occurs.
1 Define the QoS counters properties
Counter Types (1/6)
E = triggering Event
Xi = registered measurement sample
Counter.Cum=
∑
GPX
i X2 X1 X3 X4 X5 X6 XiGranularity Period
GP begins GP ends E E E E E E ESection 2 Page 21
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Cumulative Counter Example
Ex: RRC.SuccConnEstab
Number of successful RRC connection establishments
1 Define the QoS counters properties
Counter Types (2/6)
E = triggering Event = Reception by the RNC of a RRC CONNECTION SETUP COMPLETE message
Xi = registered measurement sample
Counter.Cum=
∑
GPX
i X2 X1 X3 X4 X5 X6 XiGranularity Period
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Value Counter (DER - Discrete Event Registration)
•
These counters provide the average values from raw counts base on
internal events.
•
The time interval between two events is random and is not
accessible to users
•
•
A value counter is incremented by a value attached to the event
itself.
•
Each Value counter provides:
Cumulated value
Number of events
Minimum value
Maximum value
Averaged value - computed using the cumulated value divided by
the number of events
1 Define the QoS counters properties
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DER counter example
VS.UplinkRssi - Provides the uplink RSSI per cell during a reporting period.
1 Define the QoS counters properties
Counter Types (4/6)
Counter.Cum = ∑GP Xi
Counter.Nbevt = N
Counter.Avg = Counter.Cum / Counter.Nbevt
X2 X1 X3 X4 X5 Xi XN
Granularity Period
GP begins E E E E E E E Counter.Min =MinGP(Xi) Counter.Max =MaxGP(Xi)E = triggering Event = The Uplink RSSI is updated on each reception on a NBAP common measurement containing an uplink RSSI measurement
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Load Counter (SI – Status Inspection)
• These counters provide average values from raw counts obtained by internal
sampling
• The time interval between two events is constant and is not accessible to
users
• The counter is incremented by a sampled value on the sampling event
occurrence (every 100ms). Data related to the mean value is captured every nth sampling, where n can be 1 or larger
• Each counter provides:
Cumulated value
Number of events
Minimum value
Maximum value
Averaged value - computed using the
cumulated value divided by the number of events
Start End
1 Define the QoS counters properties
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Load Counter (SI – Status Inspection) example
Counter #13 VS.RadioLinkEstablishedPerCellprovides the average, min and max number of NBAP Radio Links simultaneously established in a cell
Event Ea= setup of radio link(s) Event Eb= addition of a radio link(s) Event Ec= deletion of a radio link(s)
Xi= number of Radio Links simultaneously established
1 Define the QoS counters properties
Counter Types (6/6)
Granularity Period
GP begins GP ends X1 T X2 X3 X4 Xn-1 Xn T Xi Ec T Eb Ea EaOnly VS.RadioLinkEstablishedPerCell .Avg, .Min, .Max
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Load (or SI) Counter: example
Counter VS.RadioLinkEstablishedPerCell #13
RL established
3 4 RL setup (1RL) RL addition (2RL) 6 5 RL deletion (1RL)time
Granularity Period
T
Xi = 3 4 4 4 6 6 6 6 6 5 5 5 5 5#11.Nbevt = 15
#11.Min = 3
#11.Cumul = 75
#11.Max = 6
#11.Avg = #11.Cumul / #11.Nbevt = 75/15 = 5
Section 2 Page 27
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1 Define the QoS counters properties
Counter Locations for C-Node Families
FddCell counter
• A “FddCell”counter is incremented
for each FddCell of the serving RNC on which the mobile is connected to, when the event occurs.
Ex:
VS.RadioLinkSetupSuccess.DlAsCnfCsSpeech–
Providing the number of NBAP RL Setup Successes for DL Speech
RNC counter
• A “RNC”counter is incremented
when an event occurs on the serving RNC of a connection.
Ex: VS.IuSccpCnxSuccess. CsReqByRNC –
Providing the number of SCCP connection successes requested by the RNC on the Iu CS interface Serving RNC Drift RNC Iur
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1 Define the QoS counters properties
Counter Locations for C-Node Families
Reference FddCell counter
• A “Reference FddCell”counter is
incremented only for the FddCell identified as the Primary FddCell of the connection when the event occurs .
• Such a counter is only incremented
if the reference FddCell belongs to the serving RNC on the connection. Otherwise Neighbouring RNC location is used.
Ex: VS.RadioBearerSetupSuccess.TgtCallHsdpa
–Providing the number RRC Radio Bearer
Setups Sucesses when the target DL Radio Bearer is HSDPA Serving RNC Drift RNC Iur
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1 Define the QoS counters properties
Counter Locations for C-Node Families
Neighbouring RNC counter
• A “Neighbouring RNC”counter is
incremented when:
The even is occuring on a neigbouring RNC
Ex: VS.IurSccpCnxSuccess.
EstablishedAsDriftRnc–Providing the number
of successful SCCP established connections when this neighbouring RNC serves as a drift.
When the Primary Cell on the Active Set is controlled by a Drift-RNC Ex: VS.RadioBearerSetupSuccessNeighbRnc.
TgtCallPsIb384 –Providing the number RRC
Radio Bearer Setups Successes when the target DL Radio Bearer is DL PS I/B 386 and the Primary Cell of the connection is controlled by a D-RNC. Serving RNC Drift RNC Iur
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1 Define the QoS counters properties
Counter Locations for BTS Families
The BTS Counters are available at:
• AtmVcc • Board • BTSCell • BTSEquipment • IMAgroup • IPinterface • PCMLink • Passive Component New UA05 Locations:• LocalCellGroup
Section 2 Page 31
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1 Define the QoS counters properties
Counter Locations for Passport Families
The Passport counters are
available at:
•AtmPort
•Lp (Logical Processor)
•Ap (Adjunct Processor - UA05) •AtmPort/Vcc (UA05)
•AtmPort/Vpc (UA05)
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1 Define the QoS counters properties
Counter’s Screenings
Most of Alcatel-Lucent counters provide measurements for more
than one observation.
Counters are breakdown into sub-counters (referred in Alcatel-Lucent’s
nomenclature as counter screenings)
Examples of counter screenings are:
Split per failure reason of counters providing number of failures (number of drops, procedure failures, etc …)
Split per establishment cause (ex. RRC Connection Establishment counters) Split per service type, DL bit rate, UL bit rate, HSDPA, RAB type, etc. Split per domain (CS, PS)
Split per 3GPP cause value (provided in Information Elements of exchanged signalling)
…
Main screenings:
1. Uplink Traffic Counter Screenings
2. Downlink Traffic Counter Screenings
3. DlRbSetId,UlRbSetId,TrafficClass derived screening per granted Rab
4. Target type of call for Radio Link Reconfiguration
5. Source Type of call release mapping
6. Derived AsConf Screening for PS DlAsConfId
7. Derived AsConf Screening for CS DlAsConfId
8. Derived AsConf Screening for DlAsConfId Avg Nbr Estab
9. Derived AsConf Screening for UlAsConfId Avg Nbr Estab
10.Type of call for dropped last radio link
11.Target Type of call setup mapping
12.Target type of call for Radio Bearer Reconfiguration
13.Traffic Class Combined UL and DL RbSetIds (COMB UL DL RBSET) .
Section 2 Page 33
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1 Define the QoS counters properties
Counter’s Screenings
Example: Screenings on the left table are applicable to the counters on the right table
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