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Audit Report No: IIA-0216-TA/CS Confidential

K A H R A

M A A

Audit Report

AMI Project Progress

Confidentiality Statement

This report is issued to Management to identify business controls, risks and opportunities for improvement to help strengthen the

related control environment.

Circulation should be limited to the management team and relevant staff.

Distribution: H.E. The president

Auditor:

Mohamed Abdullah

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Internal Audit Department (IA)

Management Summary

As per HE KM-P request to investigate the progress of AMI project “GTC/140/2006”, IA has conducted a thoroughly audit review of the contract awarded to SIMIENS. The project was scheduled to be handed over by 7th November 2015. Our audit review included investigations and discussions with all KM staff involving at the project and primarily Head of AMI project “Eng. Ghassan Abdul Aziz Abdullah KM staff # 25407” who was the PM for the project since 2012 till June 2014 and subsequently the project was handed over to TA as per CS manager request.

The main objectives of the project, as a pilot project, are as follow:

 To start using the smart meters within its network, improving revenue collection

 To establish the technical capabilities for KM smart grid project

 To choose the right technologies that fit with Kahramaa systems.

In our opinion the weakness of control and absence of appropriate follow-up process over AMI project from TA/CS lead to the severe delay of the handover, compliance with contract scope of work and non-project completeness in time.

GTC /140/2006 Advanced Metering Infrastructure project was executed, processed and managed in such a way that none of the above objectives were achieved.

The contractor (Siemens) was working without any clear technical and project plans (no unified approved methodologies in place to deliver project, no approved low level designs, no KM team members approved list from departments control the project, inconsistent tools and templates used. Therefore, it’s difficult to assess the competence and adequacy of project deliverables. In addition, we believe that variation orders were implemented without any clear technical and contractual justifications. Project ownership within Kahramaa was not clearly identified with regards to program and project management roles and responsibilities. The relationship was not also well defined between TA and CS Departments, as far as the project process concerned, as at the beginning project was under TA then was transferred to CS and subsequently transferred back again to TA at June 2014. This created misunderstanding of specific department responsibility in dealing with Siemens.

Major technical failures caused by the contractor & KM:

1-

Project milestone completion date was set a June 2013, while actually, the first meter installation started June 2013 not Feb 2012 as it was supposed to.

2-

KM team insisted on selecting a very old and obsolete communication technology (back to 1991 as stated by Siemens in PTC) for PLC meter, which doesn’t offer proper data reliability, even Siemens advised KM officially to change it during PTCs but that did not happen. This tool was used in Dubai at 2006 and was replaced lately.

3-

Stick with only one new communication technology BPL, Without Proper study to its Specifications & KM Distribution network, which led to Flashover and non-stable communication network, (Note 6).

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4-

Installing Communication Modules on non-working water meters without prior efficient verification (Note 7&8).

5-

At the beginning of the project in 2012 Siemens decided to use Different Software applications from different manufactures which are not compatible with each other and without recognized reference (Meter, Head End, MDM) and without proof of concept to communication protocols as one integrated system. Subsequently, Siemens offered in Oct. 2014 to replace the core software Head End by another brand. FAT visits & reports for the previously mentioned applications were not efficient to detect incompatibility and integrity.

6-

BPL Technology was promoted and selected by KM & Siemens in accordance with KM future vision towards smart grid, (Ref. TA Letter 1-4-2014). However, selecting BPL technology has limitation in transmission range length. In addition, it was outlined at reputable International reports such as Gartner in 2012, that it is obsolete technology (BPL installation started in KM on 2014).

7-

BPL Installation started on 2014, without approved design, reference to TA letter

TA/TE/FX/14/0407 Dated 1- April-2014, (2 years after Contract awarding) .

8-

KM Team did not pay attention to consultant COGNYST evaluation report and recommendations with regards to lack of Siemens Experience in water meter segment, Where Siemens was not able to find any solution to Water Bulk meter and successful technical solution for the existing water meters to date.

9-

The new CT meter (Landis) approved per VO2, was the first time globally used in KM premise, which resulted into that KM could not configure many customer’s CT ratio and accordingly, could not process accurate billing.

In the meantime, additional 2550 CT meters were ordered at the beginning of 2015 and to be completely installed by November 2015. It was considered that those meters would be an optimum solution for all deficiencies faced throughout the project. Only 871 meters were installed till 1/2/2016 but 91 meters were actually connected for automatic reading (Item 27).

10-

There is facetious meter readings used by CS during bill generation. CS is using manual meter reading data entry into CSMB as if it is automatic meter readings retrieved from AMI (as shown in pic appendix-d) and shall be part of Proposed KM evaluation team to verify data validation.

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Ordered Quantity of DCU VO1 478 Additional Ordered Quantity of LH

309

Existing in Original BoQ 472 Total 950

Total DCU to be installed 950 Additional Ordered LGW

971 Total DCU as per Siemens

Report

850 Total 1357

Total DCU as per Energo SAT report

836 Total LH & LGW installed as per Energo

SAT report

499

Balance of DCU not Used 114 = 114 x 5599= -638,286 QR

Loss Around 750,000 QR

IA didn’t find any mention to number of substation (350) in the contract or BoQ where Siemens quote it as Lump for the 2 Zones,

As well the Original contract was limited only to 2 Zones 38 & 61, we didn’t find any official letter to add additional zone 66 in the scope of work.

12-

IA Comments on Variation Order 2 additional CT meters

Installed CT Meter by Sept-2014 Ref. Siemens Progress report 2-9-2014

1646 Total Number CT defined in ERP

2045

Additional CT meter VO2, Nov-2014

2550 AMI Connected 503 (11%)

Total Ordered CT meters 2850 Balance of CT meter Missing

805 meter = 805x1370=1,102,850 QR

13-

In our audit review, IA tested a random sample from areas 61 & 38 for bulk and residential customers, such as; Sheraton Hotel, Ascot tower and KM 1 building, Movinpik, Oredoo , 4 seasons , Rayan Tower , Mokhtara1, Alsad Buildings . We found many mechanical meters are still in use while they are reported as CT smart meters (See more details and Pics in Appendix-C). We noted that all hotels in our sample are submitting manual meter readings on monthly basis to KM meter readers (Copy included), many water meter (Seven Trent) without communication Module

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Description Installed Number Number Claimed by AMI Achieved Percentage CT Meter (Key

Customer)

2045 of 2850 503 11%

Bulk Water Meters 772 2 0.26%

DC Meter Residential 13664 10051 73%

Water Meter 12108 1780 14%

AMI Project Claimed Percentage by AMI – CS ON 24-JAN-2016 as a Reading Only Connect / Disconnect (not in service yet)

32 pending function as defined in Appendix-A (not achieved yet) System still working with daily VPN remote support

System as standalone Automated AMI not tested yet. Auto Integration with billing not achieved

Auto integration with Pearl AMR not achieved.

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Summary of the AMI Project GTC/140/2006 as follows:

Contractor Name: M/S. SIEMENS

The Original Contract Price: 47,539,762/- QR

Cost of Variation (1): 9,282,654/- QR

Total contract: 56,822,326/- QR

Effective Date of Contract: 14 February 2012

Original Contract Completion Date: 13 June 2013

Cost of Variation (2): 2,688,536/- QR

New Completion Date:

07

th

November 2015

The total contract cost after variation order # 2: 59,510,862.50 QR

The contract during Variation order No. 2 was extended to completion date 07 November 2015 (The date of IA Report January 2016) the contract was expired and No Official variation order from CS / LA till our IA Report.

Contract

Contract Price

QR Invoice 01 Invoice 02 Invoice 03

Value of the work Completed till date as

per FN Dept. GTC/140/2006 59,510,810.50 6,097,317.90 21,370,962.53 10,144,884.02 37,613,164.45 QR

GTC/337/2010 15,653,951/- 6,128,823/- QR

EP-Energoprojekt Need TA Info

75,164,761.50 43,741,987.45 QR

Total AMI Project cost and consultant fees till date is

43,741,987.45 QR

The above GTC/140/2006 AMI (Advanced Metering Infrastructure System) was established during 2006 but real work was starting during 2012, the project AMI (Advance Metering Infrastructure) is to deployment of end to end advance metering infrastructure to obtain readings via a two way communication system. In which 17,000 existing energy to be replaced by smart meters with relevant communication module and 15,000 existing water meter solid state meters to be connected to the system through a communication module.

Three zones Al-Saad (38), west Bay (61) and pearl of Gulf (66) have been proposed for the implementation of the project plus 772 Bulk water meters within the same three areas.

IA Main Finding’s during our investigation as follows:

1.

Reference to tender Doc. Page 5 , KM defined 2 zones only ( Al Saad 38 & West Bay 61 ) to replace 12000 Electricity Meter and to Install 12000 Comm. Module to Existing Water meter , and reference to Siemens Letter AMIS-SIE-140-LTR-15-0302 dated 30-Sep-2015 that the first meter installed on June-2013 ( Date of original contract completion date 13-Jun-2013 ) , Variation order has been given and suddenly additional Zone ( 66 ) was added to scope of working , Increasing the Number of meters by 3871 meters , Since the milestone of this project not achieved

0%

by

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effective of completion date , this project supposed to be terminated at that time not approve another costly variation and time expansion.

IA sees this was one of major reasons for AMI project delay

2.

Reference to BoQ , Details of Definite work – Schedule 4.1 Item / Supply and install comm. Modules for water meters, we have noticed that the order quantity is 15,000 unit with total cost 4,012,115 QR ……While exceeds the original scope by 3000 unit, and reference to Energo / Consultant Doc. SAT the total quantity installed in this project is 10,000 modules only .IA is checking the bills issued to Contractor in this regard.

3.

The GTC/140/2006 was Expired during 7 November 2015 and action taken from TA during first week of November 2015 to extend the project till end of year 2015, even in our opinion the project will not completed by end of the year of 2015 due to the many technical problems and issues.

4.

A basic interim integration are Not implemented yet between the Customer meters and CSMB

Billing system, which will continue to be utilized for billing

5.

No Quarter reports created by CS for the progress of the AMI project on quarterly basis to the top management HE KM-P and TA Director as KM was assign outsource consultant to monitor and reporting the AMI progress and we find one report done by M/S SIEMENS During 02 September 2014 submit Project Review and in the summary they show that the project current status as following:

AMI Water Meter Progress as per Sept. 2014 Zone Contract Total Total install Pending COM Installed Reporting to System Total Bulk Meter Pending COM Installed Reporting To System 61 2500 1961 52 1909 590 97 97 0 0 38 6307 4516 1094 3422 0 432 432 0 0 66 2693 1698 949 749 0 243 243 0 0 Total 11500 8175 2095 6080 590 772 772 0 0

AMI Water Meter Progress as per January 2016 Zone Total Water

Meter in ERP Reporting to ERP System Total Bulk Meter

Pending Installed Reporting To ERP System 61 2611 941 97 97 0 0 38 7135 823 432 432 0 0 66 2340 16 243 243 0 0 Total 12086 1780 772 772 0 0

From the above summery present by M/S SIMENS during Sept. 2014 in fact there are problems in the AMI Progress as the project after passing 3 years of work they only achieve to Reporting 590 water meter to the system

The water Bulk meter achievement is NIL (0) till today as the contractor not achieves to connect any of the 772 water bulk meter to system as above summary.

The original contact GTC/140/2006 is to install 17,000 existing energy to be replaced by smart meters with relevant communication module and 15,000 existing water meter solid state meters to be connected to the system through a communication module. Form the above report dated 02 September 2014 there are a

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problem of achievement the main target of the contract GTC/140/2006 as the M/S SIMENS install only 8,175 and only 590 water meter reporting to the system from the 8,175

And the original contract was 15,000 water meters and M/S. SIEMENS reporting only 11,500 water meters only (Where’s the rest of the water meter 3500). Copy from the report attached and Copy from GTC 140

As per above report and the last updated report received January 2016 from CS Dept. regarding the AMI project the Total water meters reporting to KM / ERP System is 14.70 % and for Electricity meters is 67.19 % which in our opinion the AMI project till January 2016 not completed yet as per the contact with SIMIENS Co. which the contractor confirm that AMI project will be handle with 99 % of completion.

6.

We find many e-mails communications between the M/S. SIEMENS and KM / CS / TA that SIEMENS they are confirm of their mistake in critical electricity components such as: BPL24CC Capacitive Coupler, Capacitive Coupler has been developed especially for the transmission of broadband signals over 24 KV cables; it connects the electricity grid with the Aranuka MV200 Modem. M/S SIEMENS was committed to install this device and KM was approved it as Drawing # GTC/140/06/SIE/COM/0007/00 Dated 6 March 2012, but when come to real installed M/S. SIEMENS was installed another one less grade BPL 12/24CC under Drawing # GTC/140/2006/SIE/ELE/0034/00 and when Eng. Montaser Ahmed Ibrahim discover that this not the original components the M/S. SIEMENS send a letter dated 2 June 2014 to Mr. Abdullah Mubarak Al Hajri Head of Projects in KM confirm that this letter intended to clear the confusion by the erroneous submission of BPL24CC Data and BPL12CC vide DTS-001 that SIEMENS never intended to submit the BPL24CC data and the wrong submission was an oversight, and at the end SIEMENS was apologize for the inconvenience caused by the wrong submission of the data sheet. No action was taken by KM after they received this letter from M/S. SIEMENS. (Full data attached along with M/S. SIEMENS Letter). As well BPL24CC (24 KV) was mentioned in Project Manual G79374 KM140 G001 01 and DTS summery table submitted by consultant 6 Mar 2012 (Attached) Also the KEMA test report for coupler done at 20 degrees which not suitable for GCC and can be easily found out if FAT attended by concern department.

7.

Memo from CS Manager regardingproblemsof the water meters brand names Severn Trend / Elster asking for test a new two water meters to be used the brand names Hydrus and Badger this memo was issued dated 11 February 2013 and was send to Chief of the Rehabilitation materials in KM that CS will test those two water meter and will submit a report for Performance evaluation within two years from the date approved of those two water meters by Rehabilitation materials committee, till our IA report there are No reports for the final Performance evaluation from CS department for those two water meters. In spite of KM has ordered more than 80,000 from these 2 brands till now

8.

In continue with point 7 , The water meters provided in the beginning of the project Seven Trend / Elster are very sensitive and create lots of problems with the contractor and most of installed wireless communication devices (Water meter Dongle) installed on No-Working Water meters was removed from site and scrapped, this Item costs 7 Million (attached BoQ for communication module + cover ), Another Scenario Dongles installed on Working water meters and not communicating with system (ASCOT Tower 180 No.) And last Scenario Smart water meters without communication modules (ASAS tower 360 No), from these 3 scenarios we conclude the following:

a) Wasting assets

b) Non proven Solution

c) No installation follows up by KM

9.

Performance Bond for the GTC/140/2006 was expired during 30 September 2015 was amendment to 10 November 2015 and the Variation Order No. 2 was expired during 7 November 2015 and

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action taken from TA in during November 2015 but FN not yet receives the amendment performance Bond during December 2015.

10.

As per our records Eng. Ghassan Abdullah was attend many official Business trips to UK / Sweden / Netherlands, France and Germany many times between 2007 till 2014 to attend Project discovery visits for similar projects and seminars in plus to attend FAT for many smart Meters such Landis and Itron meter and Eng. Abdelnor for TA never attend such this FAT or business travel to attend AMI seminars during the 2007 till 2014, in plus Eng. Ghassan was travel to Amsterdam for Software FAT and Abdelnor Not attend this FAT

11.

CS send internal memo to LA department dated 22 September 2013 for the GTC/616/2013

Invitation for Pre-Qualification of Domestic and Bulk Smart Water Meters, as we know during our investigation that CS was received an documents for and water meter SPIRE this documents was refused from Eng. Montaser and Eng. Adel Gannouni as the SPIRE water meter is Not according to KM standard as Climatic Environment Class is (B) which means the meter can work Indoor Only and the meter is intended for mount connecting Horizontal Pipework Only, and has basic OMIL Certificate and there are No HALT test certificate as per KM standards requirement (the HALT Test certificate that is carried by a third party laboratory shall be as per this criteria Temperature 85 c degree Humidity 85% hr. duration of the test 1000 hours without errors and already approved by material committee

12.

GTC/337/2010 Engineering Consultancy Service for AMI Advance Metering Infrastructure contractor name Cognyst International Co. this GTC was to monitor the work progress for AMI project and was agreement effective date 15 April 2011 and the completion date of agreement is 15 February 2013, this consultant agreement was total cost is 15,653,951/- QR there are a Proposed Dispute Settlement from TA to LA memo TA/DO/TE/IDM/14/162 Dated 16 February 2014 to reduce the Consultant agreement and canceled the GTC/337/2010 the final agreement cost was 6,128,823/- QR and the TA reasons that to suspend the contract and canceled the work of the consultant, where failure to carry out his contract with the KM.

13.

The Engineering Consultancy Service Cognyst International this Co. was submit a report to TA director and cc. to EP manager to suspend and stop install the water meter for the AMI project dated 25 June 2013 main reasons in the consultant report: Unacceptable Connections to Meters, Impact on Power line Communication, Siemens Inspectors, No testing of circuits or meter accuracy is carried out and Civil Defense as the consultant write : The problems noted in this report are so serious that Qatar’s Civil Defense should be informed. Cognyst does not know the procedures to do so. We request that either Kahramaa informs Civil Defense of these safety issues or advises Cognyst on how to do so. After that report KM terminated and cancelled the consultant service.

14.

Also we have noticed the consultant advised KM to start proof of concept demonstration complete end to end before starting deployment via doc. Dated 24/11/2012, which not done at site or

Amsterdam FAT.

15.

There is a memo of Concept Document with OOREDOO regarding Smart Metering Services for LUSAIL city signed by someone in the Meter section in KM without LA and Top management review and take their opinion this Memo dated 2 April 2014 , We had Site visit to Oredoo LAB on 13-Jan-16 meeting with Eng./ Karam Al-Shorbassi ( Jordanian nationality ) Explaining to us how is KM meters and Water meter Integration solution with Oredoo Software approved by Mr. Ghassan during his last visit on Oct. 2015 along with Miss Dalia only from KM .

The Proposed solution is new in market, not proven large scale and limited only to certain brands , The proposed brands still under pre-Qualification and KM not have approved list till now for both

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Electricity & Water and our main question here, Is Ghassan Authorized alone to singe these kind of agreement and matrix of responsibility ?! (Attached Pics)

16.

We found Smart metering proposal for developers coming from one unique company called Innovation & Renewable Energy for Lusail, Mushirb and Barwa City without LA and Top management review, ( The correspondence with this company manger Mr. Hazaaa, Jordanian) .

17.

We found approval for Lusail meters dated 8-May-2014 from CSD to lusail for new model of smart

meter E350 with communication module BPL and after 1 year on 29-Nov-2015 approval request for new brand E350 & E650 with Ethernet Communication Module, this mix in selection of technology without proof of concept misguide the developer and has impact on smart grid strategic areas .

18.

We find in the final Technically Qualified Bidders for the contractor (See page 2) the consultant

was classified SIEMENS under Not Qualified for Water Meter Experience as the consultant was evaluate the bidders assessment sheet and after evaluation SIEMENS was NO water meter experience as they are use Linux and Windows and too many Unsupported “No” to Questions.

19.

We find during our audit that SAT (Site Acceptance Test) for the meter system were approved by Mrs. Daalya Talal Nasr CS staff 12253 as per Mrs. Daaliya personal review file we find as per file she holding High School (Copy from the Certificate of High School in the Personal File Qatar School) As per the final interview report they are mentioned that candidate is holding engineering degree and her overall professionalism is consistent with the job requirements (Which is not true as the candidate holding only high school degree with some local course)

Final interview report was signed by Head section and Sr. Eng. Ghassan Abdullah during August 2014 and Signed by Department Manager Eng. Ali Mohamed Ali 25 August 2014

There are No Final Report from CS Meter section (Successful Completion of Probationary Period) after six months from the hire date as per the HR law process just an E-MAIL from IT dept. Paul Dahdah to HR Mohamed Al Baker confirm Automatically Confirmed as she pass more than six months. She pass the English Proficiency Test (Hard Copy Test) with 62 % during 2014 and we know that test not used any more by HR and they are use another English Test more advance one by using PC, she and Mrs. Rani Anna Varughese KM staff # 12150 was doing initial interview together during 2014 Mrs. Rani is the wife of the HR staff member Ajit Aby John KM staff # 10570, Mr. Ajit was the HR dealing with CS to hire both ladies. There are No Job Description in her file for her duty work and responsibilities within CS Dept. in the main time we find job description for Mrs. Rani Anna Varughese KM staff # 12150 in her personal file with HR and she sign it and her main duties is conducts frequent visits to check the safety rules in all sites, checks contractors works to ensure it is done as per contract specifications and requirements, we did not see her approved any of SAT test in the recent months, plus she HR let her to take the hard copy English test as Mrs. Daalya Talal.

20.

Also we noted that KM Staff Eng. Karthikeyan Pitchiah KM No. 11764 was hire at the same date of Eng. Montser 20 November 2012 as Supervisor (Smart Grid Application) but we never see any input from him for this AMI project.

21.

IA notes the project AMI not fully completed and as per the scope of work there are many work not done probably as Integration with Pearl Not Completed, The system should handle 300 K electricity and 250 K water in future, the security level of AMI not clear at this stage and how SIMIENS will apply to the entire Smart Grid network since it only concentrates on the AMI part of the network. The project acceptance criteria has downgraded from AMI to AMR. Depending upon the severity levels derived from risk analysis, IA propose a set of authentication, encryption and key management protocols to be used by IT Dept., for deploying a secure AMI.

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22.

We have noticed 99 % of installed of electricity meters from one brand only and one PLC technology / Protocol which is not meets the project objective to evaluate different technology in the market as best practice.

23.

Reference to Tender PTC dated 11/04/2010, Siemens confirmed that the requested

Communication Protocol Standards (PLC) by KM is old one since 1991 and does not offer proper data reliability and range of transmission, but there was insist from KM to stick with only this old technology which reflect lack of experience and affected the whole project objectives.

24.

Starting of meter installation was June 2013 ( one and half year after contract award ) this delay

because of CSD requirement of halt test for both electricity & water meter is part of the project delay and shipping of meters, during this period Ghassan travelled 2 times to UK for meter FAT. We found HALT at 85 degree for 1000 hours is significantly above the actual requirement and this test ignoring other factors like, Electrical Functionality (Voltage sag & swell, Security, Ampere rating ...Etc.) , UV radiation, Dusts, Operational, and Water temp. Suspended Solids, Pressure, as well there is not a mass production electronic meter in the market that can stand an environmental temperature of 85 degrees (a special meter can be manufactured) and no utility in GCC doing this Halt test, and we found that most of landies smart meter failures now coming from hardware failure in power supply circuit (attached) Note: Siemens Letter not have the right numbers where we found faulty meters not in list as attached.

25.

The automatic bill integration not done and we have strong concern about the current way of generating electricity bill by pushing data manually from AMI to CSMB , Since we received email from Siemens dated 30 Dec. 2015 apologize about manual error for insertion 243 bills which cause error in billing system , investigation about the manual insertion of reading is going on , we have visited Khalifa Office who responsible for collecting meter reading from west bay & al Saad and found the following ….

26.

During our audit of the AMI project we notice that STB (State Audit Bureau) was audited the AMI project with CS meter section during October 2015 and was asking for many critical data and information from CS Meter section regarding AMI project, the CS Meter Head Section was unable to give them any data and ask them to contact TA department for this data and information.

27.

Reference to Siemens Progress report , on 2 Sep. 2014 , installation , testing & commissioning reach 84.24% and Siemens completely Failed to read all Bulk water meter (

0

% ) and all the installed 1646 CT Meters ( Landis Brand ) and variation order given to Siemens KM-140-VO-0003 ( 2015 ) by amount 2,016,624.00 QR to order CT meters ( 739 meters ) from same brand ( Landis ) and model first time to be used in the world , to be total 2385 CT meters without Connect /Disconnect Facility and till today only

24

% ( 573 ) of these quantity claimed by Siemens can be read and need to be verified by KM , which means failure to read Key Bulk Customers ( Electricity & Water ) and unjustified insist to continue with one brand ( Landis ) and meter approval given by meter section. As well Ghassan is advising all developers to go with this meter brand.

28.

There is no any report about system capability to execute daily list of disconnection customers. . M/S Siemens has a commitment that meter remote firmware upgrade can be done, and not

success as well to reach of 99% success reads and failed. (Attached PTC Commitment).

29.

Siemens has a commitment to generate many reports as per scope like (consumer interval reading, power factor report, power quality, disconnected meter list, zero consumption, communication statistics, high/low usage, meter location, meter command status …. which not done).

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30.

Reference to Siemens letter AMIS-SIE-140-LTR-15-0302 Dated 30-09-2015 that the meter installation started in June 2013, after the original contract effective end date (13-Jun-2013) which consider as major negligence from Siemens.

31.

Reference is made to point 26 again M/S Siemens confirmed that the offered data concentrator will be able to communicate with different brands like ITRON meter, which not proven at this project.

32.

We have found Direct Correspondence letters between Siemens Subcontractor (Landis Meter) and

Ghassan regarding faulty meters & DCU without involving anyone in KM. (Attached).

33.

Siemens has commitment to implement the customer portal (Energy Engage) in 51 weeks from the start of work, which not done (attached).

34.

We found email from Siemens dated 9-Jan-2016 regarding 66 nos of E570 Meters is not configured as per CT ratios. All these meters are installed during Nov-Dec 2015. Attached Kahramaa key account numbers which are affected. From November till today, Siemens requested kahramaa to consider the Multiplication factor in billing until the issue is resolved by Landis Gyr. Which Consider misguide, revenue loss and was no need to try this model of meter first time in the world at KM premises.

35.

Reference to our data validation to billing report given by AMI system issued on 10 Dec. 2015, we found the following:

a-Reading time of some meters in advance 2 days from billing date, which impossible

b-Key Customers as (Sheraton, 4 seasons, Movinpik, Oredoo, ASAS Tower, Rayan Tower and Ministry of Social Affairs) are missing.

c- Meter serial numbers used in many cases instead of meter number, While CSMB not deal with serial number and consider as interference with CSMB.

d-Many meters stopped reporting to the AMI system 2 weeks before billing date.

e- One-meter register reported to system 2 different reading at same time/date which needs further check meter accuracy and metrology itself for sample of meters.

f- In continue with data validation we found CSMB billing data for JAN-2016, 15% of water reads are estimated and 231 electricity reads Estimated & 47 error reads (Estimation cannot be done AMI system at this stage since no historical data yet) and There is manual modification has been done. And No Water Bulk Meters as well 17% only of Electricity CT meters achieved.

36.

Several site visits have been done to west bay area (61), we found:

a) KM reading format E & W are filled by security and collected by KM or submitted by email monthly, reading of 1-JAN –16 , In 4 seasons & Oredoo & Movinpik submitted by email to Bilal Abass KM ID 11657 and Rayan Tower Collected by Mr. Massod ( Mobile 55450009) AND Ascot Tower the same ( Attached )

b) No Severn Trent water meter with dongle reporting to AMI system …means failure of the technical solution

37.

We have found letter from Landies dated 2-Feb-2014 Meter failure report after 6 months of starting meter installation only, due to internal component failure, as well Siemens Letter dated 30-Sep-2015 regarding meter failure report of 26 meters, and on 2-Dec-30-Sep-2015 another 15 faulty meters

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requested to be replaced by meter unit, in addition to that another emails between KM and Siemens regarding another faulty meter list which indicates the following:

a- All faulty meters are reported via complain system and AMI not have any influence in detecting these meters which is default function of AMI system

b- The faulty rate is higher than market practice, which itself speaks of low quality of meters.

38.

Finally There was no clear vision for all KM & Contractor Project Managers, absence of this vision reflected also in parallel tenders are issuing by CSD as :

a- GTC/711/2014 (Remote reading of 1000 bulk water meter and integration with billing) which is overlapping with AMI project.

b- LTC/894/2014 (Prepayment Pilot Project) which is standalone project / meters …while this feature is just ADD ON software for AMI System.

c- GTC/709/2014 (Supply &Install Mechanical Water meter) while on going huge orders to ultrasonic water meter and all under pre-qualification since more than 3 years as mentioned above.

39.

Reference to Scope of work Page 7, the contractor shall provide protective cover to the water meters which not environmentally protected.

We have noticed that many meters required covers not protected, and many covers within dongles removed and throw out as attached pics in Appendix C which is consider as KM wasting Assets and no follow up Contractor work, in mean time there is another ongoing tender LTC 940/2015 to supply water meter cover which is overlapping with existing uncomplete scope.

Cost of this item: 2,991,259 QR.

IA Recommendations:

1)

IT/CS staff to test CSMB system integration and validations for the Water / Electricity meters which the SIMENS Contractor confirms that they install it and connected it to the system. IT / CS to doing a report about the integration with CSMB system.

2)

Action Plan to Verify the AMI Project as the Project was Expired during 7 November 2015:

 IT staff from IT department to confirm CSMB billing integration process.

 Engineer from DE protection to give clearance about installed 12 KV Coupler and measure PD (Partial Discharge) and compare it with first measurement.

 Distribution Telecom consultant / Engineer to verify the communication network and ensure security at each segment as per scope.

 Engineer from meter unit to verify the meter accuracy and faulty meters.

 Accounts section CS to verify data validation of reading Electricity and Water meters from the AMI system.

(14)

 Installation section to test and check Connect / Disconnect to verify the system function by

implementing daily case requested in this 3 areas (38), (61) and (66) as remotely instated of Connect / Disconnect manual.

3)

We notice that IBEDROLA (Spain) and KEPCO (Korea) was signed an Memorandum of

understanding for cooperation in the field of consulting, TA to study this note and tray to contact one of them to check and review the AMI project and give KM an Neutral report of the project as both companies have an experience in such this project since 2007, Using BPL technology & PLC Smart Meters and both have offices in Doha, Qatar and the climate similar to Qatar specially in Spain. As KM cancelled the consultant contract for the AMI project since 2014 and the project without consultant right now. The aim of use consultant in this stage to evaluation the work of SIMENS for the AMI project as per SIMENS Letter of Revision of Technical Solution and GTC/140/2006 for the BPLC work allows seamless integration to standard TCP/IP Communication networks and provides sufficient bandwidth for all smart gird applications (500bps to 15Mbps and, the head end system includes a network operation Centre (NOC) which allows a real time accurate view of the entire AMI network,

4)

We find that SPIRE water Meter certificate test was certified by laboratory in Czech Republic for the Certification, we recommend that KM must accept only Certification Laboratories from G7 Countries only with a respect history.

5)

Disaster Recovery Plan to be established and agreed with IT and be approved by TA Director.

6)

TA / CS to assign a join team to doing Key Achievements and Next Milestones document for the GTC/140/2006 to show what Key Achievements for the project till November 2015 as the project was expired dated 7 November 2015. The team must highlight what Key next Milestones for the project.

7)

To obtain a special committee of specialized engineers and accountants from KM in cooperation with KM consultant to held investigation for total working done for AMI project from CS/TA/EP to determine the staff involved in the project and the responsibilities of each employees in

accordance with job descriptions for each employees and to review the BoQ submitted in the original contract with invoices submitted to FN by contractor and approved by end user department. (Appendix-E)

8)

Contractor SIMIENS to submit a details plan for AMI security as per the scope of work approved by the contractor and Kahramaa, the intent of this plan is to provide potential threats, risk analysis and mitigation techniques for those threats concerned with the Smart Meter, Communication Device, Meter Data Management System (MDMS) and AMI Head End. The threats and the impact of threats to AMI in this scope are limited to the components and interfaces that carry meter data and controlled by Kahramaa. The plan must take into account all the communications between the MDMS and consumer-facing-smart meter. The security will not apply to the entire Smart Grid network since it only concentrates on the AMI part of the network. Depending upon the severity levels derived from risk analysis, we will propose a set of authentication, encryption and key management protocols to be used by OT Security Standards for deploying a secure AMI. Thank you,

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Mohamed Rostom

(15)

Appendix (A)

ةيكذلا تادادعلا عورشم نع ةيلمع ةلئسا

AMI

1

-لاسرا نكمي ىتم

ىلا تادادعلا ئراق لاسرا نع فقوتلاب تادادعلا ةءارق مسق ىلا ةلاسر

؟ ةنفدلا و دسلا ةقطنم

2

تايلمع زاجنلإ ايموي دحا لاسرا مدعب ليصوتلاو لصفلا مسق ىلا ةلاسر لاسرا نكمي ىتم

؟ليصوتلاو لصفلا

3

تاباسحلا مسق ىلا لاؤس

(

ديسلا

/

رصان

يطيلسلا

)

له

ي

موق

حلا مسق

تاباس

تاءارقلا بلطب

؟ يودي اهلاخدا متيو فلم لكش ىلع ةؤلؤللا ةريزج نم ايرهش

4

ةريزج عم ريتاوفلا رادصا ةيلمع لوحتتس ىتم

ةؤلؤللا

؟ يكيتاموتلاا طبرلا ىلا

5

هايملا تادادع تاءارق ةنراقمب ماظنلا موقي له

عم ةريزجلل

نيدادع

2

Bulk

نيبكرملا

دقفلا باسحو ةريزجلل

هايملا يف

.

6

نم بلطلا

ةرادأ

IT

ايعوبسا ديازتت يتلا ةيكذلا ءابرهكلا تادادع ىواكشب ةمئاق

(

No

Display

ديسلا لاؤسو

/

نم لادب ةنلاطعلا تادادعلا هذه فاشتكا ماظنلا عيطتسي له ناسغ

سا نع ةعنصملا ةكرشلا نم ريراقت دجوت لهو دادعلا ئراقو كلهتسملا نم ريرقت راظتنا

باب

؟لطعلا

7

ب ةنزخم اهنا ثيح هلطعت لبق دادعلل ةءارق رخاب ةكرشلا ديوزت ماظنلا عاطتسا له

data

concentrator

ددعب ريرقت قفرم ؟

6

رخا ةناخو يضاملا عوبسلاا يف مهريغت مت تادادع

ةءارق لا اهيف عضو مت ةءارق

...

اك ةءارقلا لاصا هنلأ دئاعو ةروتاف نادقف ىنعي امم

ةيريدقت تن

ةعباتملل غرفتم دحا دجوي لاو ديازتت دادعلاا تلازامو

.

8

-مهباسح ىلع لوخدلا اوعيطتسي نيذلا نيمدختسملا ددع مك

ةدهاشمو تنرتنلاا نم

؟ يرهشلا كلاهتسلاا

9

بلط

Load Profile

ربوتكا رهشل يرهشلا كلاهتسلاا

2115

ءابرهكلا كلاهتسلا لاثم

ف عيمجل هايملاو

دقعلا يف بولطم وه امك ةعاس لك كلاهتسا انيبم ةنفدلا قدان

.

(16)

Appendix (B)

Pending Technical list for the AMI project

Item Comment – Problem description Priority Need SIE

attention PMT comments SIE comments Responsible

to act Due date Resolution

Yes No

1

The information between smart meters and head end shall have

secure communication technology as per DLMS /IDIS standard, while considering the calculation of required communication throughput (Head end DLMS driver not available, Addressed by our letter CSD/AMI/C/14139 dated 17/11/2014). 2 The comment is given priority 2 until CSD provides evidence on system weak points/Defect record/Report which will confirm lack of security in the TN. Head End DLMS driver is not required in this project as Head-End is communicating with DCUs based on Web Service. (It is clarified via letter Ref# AMIS-SIE-140-LTR-14-261) Siemens will enable SSL based security between Head-End and DCUs. KM/EP/SIE CSD to submit a report regarding lack of communication security 2

Meter profile is not completed yet, The AMI shall provide power quality parameters such as (Ampere, Volts, PF, Volt Squared hour, Ampere Squared hour) per metering point and to be reported in graphical format. 8 Requested EM functionality will be tested under 3.3.A test as per the Commissioning and Testing Road Map document SIE Closed Item closed. To be checked by IA and Engineering Committee 3 Reading validation not done till now and found lot of discrepancies in reported reading. 2 Reading validation is included in Commissioning and Testing Road Map document. CSD will provide staff on site for reading validation. Please provide details to investigate further. SIE Closed Item closed. To be checked by IA and Engineering Committee 4 Integration with billing for production (not in test environment only). 2 SIE to provide the answer.

As per letter Ref# AMIS-SIE-140-LTR-14-260), we have informed Kahramaa that billing interface has been successfully tested between AMI system & KM JDE up to the point of the AMI monthly read values entering the Kahramaa transaction table. The subsequent Kahramaa

accounting & billing processes now needs to be tested with these AMI reads, so all stakeholders can give a sign-off on the billing integration process to enable us

SIE 16.07.15

SIE is ready for Go live for billing and will communicate the date officially.

(17)

make this Go Live. We would request Kahramaa to initiate this testing at the earliest to make the monthly billing fully automated. 5 Automatic Meter provisioning not demonstrated (Only Manual demonstrated) 2 SIE to provide the answer. Please elaborate in detail. SIE 9.07.15 SIE to respond to this item after the CSD explanation provided today; Pre-SAT comment will be considered when answering to CSD. 6 EIP application to be updated as per the Snag List already submitted to SIE. 2 SIE to provide the answer. Please elaborate in detail. SIE 16.07.15 SIE to provide the answer. 7 Incorporate Reporting module to EIP not done.

2 SIE to provide the answer. Reporting application is running. Training delivered on 23rd and 24th June 2015 by SIEMENS. SIE 16.07.15 SIE explained that it already integrated and that they will provide the document.

8

HES and MDMS are not in Synch as MDMS development is in progress as agreed by contractor. 2 SIE to provide the answer. Please elaborate in

detail. SIE Closed

SIE understood the problem; SIE have resolved the problem; KM/CSD to verify the solution. 9

Meters are not configured for Power limiter features. 2 SIE to provide the answer. SIEMENS will do this as part of the SAT process SIE 1.11.15 Item will be closed on 1.11.15. SIE to submit the letter to identify commencement and completion dates. KM to provide the % tolerance for the allowable load. 10 DC Storage is less than the offered in design file by 80%. 2 SIE to provide the answer. LP1: 15 Days LP2: 35 Days Billing: 5 Months SIE Mid-August SIE to discuss this issue with Tech. Affairs.

11

The entire Meter list can’t be viewed in HES as any proper paging done.

2 SIE to provide

the answer.

Will check on the new version whether the bug has been fixed. SIE 10.08.15 SIE to resolve the problem before GO Live. 12 Hourly True Interval reads are still not available.

2 SIE to provide the answer. Release upgrade is in progress. Target Date: 15th of September 2015 SIE 1.10.15 The solution is under testing. First DEMO for meters installed on the board will be installed by 1.08.15. Item will be closed on 1.10.15. 13 Remote Firmware upgrade feature and change parameters are not available (Meter level in Existing 2 SIE to submit their proposal officially. Firmware upgrade solution has been proposed vide SIEMENS HES. SIE Mid-August SIE to maintain the latest firmware updated all components until the feature

(18)

HES). Clearly mentioned earlier that separate application is not acceptable. is provided remotely. SIE to provide a report on EM firmware upgrade. 14

Reports are not available till now (Interactive reporting). 2 SIE to provide the answer. Reporting application is running. It has also been scheduled to provide training on 23rd and 24th June 2015. SIE 16.07.15/ Mid-August SIE to provide the customized report application using the latest BIRT software version.

15

Near Real Time access to Events, Alarms for electricity and water Meter is not available.

SIE to provide

the answer.

SIE has upgraded the DCU firmware to PUSH specific alarms; EVENT alarms are included.

16.07.15

SIE to provide the full list of alarms for KM to review and comment.

16

Interoperability with all 4 different brands (CT & DC meters) is not yet completed.

2 SIE to provide

the answer.

Except Itron, rests are completed. Inter-operability for CT meter is not in scope, though we have already tested the interoperability of IDIS complied CT meters (Landis Gyr, Iskra and Elster) at DCU level on test board. SIE 16.07.15/ Mid-August SIE to discuss this issue with Tech. Affairs for Itron meters. E550 CT meter integration will complete by 15.09.15. 17 CT Value in CT Meters should be verified.

Siemens has done the CT meter ratio configuration for all CT meters installed. We request

Kahramaa to provide the list of suspicious cases to investigate and we will perform the corrective action is anything required. End August SIE to confirm the correct CT ratio configuration. Activity will commence after Eid; 1,700 CT meters are in SoW. 18 Mode configuration of Remote disconnect/reconne ct without manual intervention is not configure in the Meter level. SIEMENS will do this as part of the SAT process. However as this is a safety hazard SIEMENS will not be responsible for any untoward incident.

1.10.15

SIE to revert back with the time line for completing this job; due day for the reply is 16 July. 19 CT Meter connectivity to the system is not available. Release upgrade is in progress. Target Date: 15th of September 2015 1.10.15 Item will be closed on 15.09.15. 20 Communication statistic reports - as per scope - are missing. 2 SIE to provide the answer. Please elaborate in detail. SIE 23.07.15 SIE to refer to MoM 27.04.2014. 21 Connection with bulk water meters not done. SIE to provide the answer. 1 No of SIEMENS MAG8000 bulk water meter is connected to the local OPC server. Kahramaa to approve the solution.

14.07.15 SIE to demonstrate the solution on 14.07.15. 22 BPL design network not finally approved yet. 1 SIE to provide the Telecom Network Design document. Siemens submitted documents as required. Process of approval is in SIE ASAP SIE to provide the Telecom Network Design document.

(19)

progress.

23

SIE backup solution for non-working BPL links not received yet.

2 SIE to provide

the answer.

If any BPL links are not working then it is due to high SNR of the cables which may be due to poor joints etc. For all such links SIEMENS will explore

alternate redundant BPL links to communicate to the HES. If the same does not exists then SIEMENS will use RX1400 solution

SIE Closed Noted

24 Retraining for BPL by certified trainer to be conducted before SAT as recommended by original manufacturer (PPC) during KM meeting. 2 SIE to provide the answer. SIEMENS had provided the training from a PPC expert which Kahramaa didn’t found satisfactory. SIEMENS would propose to conduct this training by SIEMENS engineers. Also we would request Kahramaa not to link the start of SAT which will delay the completion of the project. SIE 1.08.15 SIE commit to redo the training and will advise the training date August.

25

Communication SAT for BPL circuits and Data Concentrator are not received yet.

2

Commissioning and Testing Road Map document defines all test details.

Under discussion. SIE Closed Item closed.

27 We suspect that BPL modems are obsolete as manufacturer discontinued production; in such case we wish to recommend to grant us technical & Hardware support for 10 years. CSD to prove evidence for their suspicion.

BPL modems manufacturing is not suspended. PPC has confirmed the same.

1.07.15

SIE to confirm the support duration period for modem used in the project. 28 Communication NMS Design details to be submitted. 1 SIE to provide the Telecom Network Design document. Please elaborate in

detail. SIE ASAP

Will be included in the TNDD.

29

All the releases committed by contractor on Head end are not done.

2 SIE to provide the answer. Release upgrade is in progress. SIE 1.10.15 Item will be closed on 1.10.15. 30 Database table space issues are happening frequently and this may result in database crash in future once provision of all the meters is completed. 2 The comment is given priority 2 until CSD provides evidence on table space issues. Infrastructure upgrade has been completed. KM/EP/SIE Closed KM considers the problem to be resolved; it will be reported in case of new event. 31 Scalability report for HES and MDMS system 2 SIE to provide the answer. Documents have been provided to KM. SIE Mid-August SIE to provide an audit report by mid-August.

(20)

installed in KM but not yet provided.

32

As we noticed from our recent network disconnection the recovering process is taking more time than expected (1-2 days). We would like to have a report that which application is responsible (causing) for delaying this process. SIE to provide the answer. We have brought the DCUs gradually to the systems for better monitoring of the performance. All meters from WBTN3 and WBT N2 enabled 1st and after monitoring whether data is properly coming into the system, we have enabled all other meters in 1 Day.

Closed Item closed.

Commitmetment from Siemens to complete the following and not done:

1. Completion of IDIS testing for IDIS meters: iTron by Oct/2014

2. Bulk Water Meters (KM_WR_1) by Mar/2015

3. Remote Firmware Update (KM_WR_2) by Jun / 2015

4. Flonidan Dongle Clock Drift*** (KM_WR_9) by Jun / 2015

5. Power Outage & service disconnect custom report (KM_WR_5)

6. Pearl Meter Sync (KM_WR_20)

(21)

Appendix (C)

Pending Technical list for the AMI project

Reference to Scope of work Page 7, we found the following points shall be implemented:

1-Full measurement and data collection system, end to end to ensure enhanced customer service by issuing the bills accuracy on a monthly basis in a perfect manner based on clear and real consumption Partially Done

2- Improving revenue collection by eliminating water and electricity uncounted usage, Not achieved, as we found in Jan bill, 15 % of water reads are estimated

66 Estimated read Electricity &112 Error reads

3- Increasing efficiency by reducing cost of meter reading and number of meter readers

Not achieved, Since KM still need to use meter readers with these low percentage (67 % E & 14 % W, 0% Bulk water meter, 17% CT meter)

4-increasing customer satisfaction by offering faster service and obtain real time request meter reads customized billing and Time of Use (TOU) analysis and planning information through historical daily usage information.

Not Achieved, Customer WEB portal not done as Siemens Commitment REF TEND/KM GTC 140/0062 dated 16-oct-2011, TOU not tested, Planning information is missing.

5- Reducing waste by pinpointing water leaking, tamper and theft detection for power and water, fault equipment detection and site installation status.

Not achieved with 14 % Water meter and 0% Bulk water meter

Faulty meter cannot be detecting by system as mentioned in point 35.

And detection site installation status is not possible, where Siemens confirm Provision of Sheraton Hotel While all meter is Mechanical as attached in Photos as well other sites.

(22)
(23)

SHERATON HOTEL (Mechanical Meter)

Sheraton Hotel

(mechanical meter)

A

(24)

Z

(25)

ASHGAL PARKING

(26)

FAULTY METERS

(27)

Not fully achieved, we have noticed that:

No Accuracy report after meter installed at site.

KM approved CT meter with Class 1, While Class 0.5 shall be used with bulk customer to improve the accuracy instead of using class1 same like DC meter.

The Existing CT is not matching with Meter Class 1 which will effect meter measurement as shown in pic

.

7

- Collecting information from site about customers and improve geographical database information.

Partially Done

8

- Power Quality Monitoring Not Completed Since:

Provided Power Factor report by AMI is calculated wrongly and not retrieved from meter itself

No Available report for Current and Voltage.

9-Outage management through real time access to outage events and improve load

forecasting.

(28)

Not Functional, since we have many cases the smart meter burned / Stop working and replaced by new one and AMI system not record any event.

10- Demand Response Support (As per tender definition, partially done) 11-Enabling Smart Grid Technologies

(Not Achieved), Since Siemens has commitment as per letter TEND/KM GTC 140/0041 dated 6/04/2011 to provide head end system allows a real time accurate view of the entire AMI network and BPL network bandwidth up to 15 Mbps, for all smart grid application, While Real time monitoring not achieved

BPL network can’t not depend on it for real time application like SCADA/ DCC BPL Network not supports UDP traffic, which required for Smart grid applications.

12- Disconnect / Reconnect Service

Not achieved, the received report from AMI showing no command executed by system over 41 days.

13- Future Home Area Interface

Not tested practically and shall be tested with KM-Team (Energy Conservation) at field with different Building, Different Installed Models

14- Remote change metering parameters and update firmware.

(29)

15-providing management with the accurate meter data information required to do proper analysis of consumption, tariffs , usage patterns , load profile , trend analysis and planning information through historical daily usage information modifications to all existing system where ever required.

To be demonstrated in details to KM-Team. (Concern Dept. from Distribution control, DCC, Planning, Energy Conservation)

16- Integration to utility IT-Existing System

We have noticed that the full automated process as defined in design file not achieved and still manual modification / correction / estimation is going on

Clarification about Manual insertion of billing data

Reference to received email on 30-Dec-15 showing correspondences between KM -IT and M/S Siemens , that there 243 bill completely wrong and Siemens apologized that it was human error…which prove that there is Manual interference as shown in attached table the reading done manual and reported by AMI ……this is prove that the system is completely managed in wrong way and using manual reading for data insertion instead of running automatic retrieving , the main function of the system, ….kindly find below more explanation about how AMI mechanism shall be running .

Advanced Metering Infrastructure (AMI) is the technology of automatically collecting data from energy metering devices and transferring that data to a central database by communication technology for remote control and analyzing. This AMI system is composed of management software, remote communication channel, power management terminal, the regional summary meter, the local communication channel, the user power meter and other equipment.

Power companies can build AMI system to replace manual meter reading to save human resources, reduce meter reading costs and improve meter reading efficiency and success rate. The AMI system reduces the error rate, the electricity loss and eliminates the false meter reading by personnel.

The AMI system also can monitor the status of the users and find the abnormal information to alarm in time. It also collects data from regional summary meter and the regional line loss can be calculated.

The attached drawing showing how the automatic interface / Integration shall be done between Siemens (Meter Data Management System) MDMS and KM billing JD as defined in Siemens Submittal DTS GTC-140-06-SIE-IT-0003-00 Project Interface Specification dated 4-July-2012.

(30)

17- There a certain amount of water meters not environmentally protected, a protective cover shall be provided for these meters.

The contractor not cover the meters

And many of them removed kept on site with the dongle communication devices as shown

As well many meters not installed communication devices at all

Many cases dongle installed on non-working meter

(31)

Cover removed with Dongle Device

(32)

Cover required

(33)
(34)

Appendix-D

Conflict: Reading by CSMB is manual and in AMI report remote

Reading in CSMB for Dec. 2015 recorded as manual entry

Same reading in AMI report Recorded on 7/12 / 2015

On Jan report from CS reading submitted to billing

There is misguide/ conflict in the provided data all these discrepancy cases shall be validate by KM-Team

(35)

1- The meter read time after billing date by 2 days, please clarify

(36)

3- Many meters stopped reporting to system 2 weeks before billing date , Please Clarify

(37)

5- Power Factor Calculated is Wrong, Please Clarify, which should be 0.99, 0.996, 0.978 and Flag High (Good) ….not low.

(38)

Appendix-E

VO1

From VO2, We found

(A)

Item 2.3 (Data Concentrator), Unit Price is 5599 QR

Reference to Tender BoQ unit rates -Schedule 4.3 item 12, Concentrator Price 923 QR

Which make additional cost 2,201,432 QR (B)

Item 2.3 LH200 Device, The Quantity in tender is 641 unit

(39)

So there is Extra Units in original BoQ by 111

No need to add in VO1 additional Units 309 cost 1,040,758 QR

ITEM: Data Concentrator: The number has increased to 950

Siemens Installed 850

Energo SAT report only 836 DCU installed.

114 DCU more not used, Cost of 638,286 QR

The Variation Order 1 As per Siemens Survey shall be limited to 117 Additional Substation KM raised it to 289 Additional Substation which need justification?

(40)

As per the VO1 the justification it was add 654 S/S and in fact the above message from Siemens Ref. AMIS-SIE-140-CON-12-0010 Dated 9 April 2012 mentioned that GIS Cleary mentioned S/S in the three areas 83, 61 and 66 its 472 that means the justification was not correct regarding the S/S in the three areas and Project manager add more that required, that additional quantity 182 S/S based on the discussion between Siemens and KM Project Manager (Eng. Ghassan Abdullah) and his instruction to the contractor Siemens dated 03 December 2012 Ref. AMIS-SIE-140-CON-12-0040 and according to this data its clearly the adenoidal S/S required without any solid basis. The additional cost which is not required is 5,706,764/- QR approximately

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