Open-‐Xchange OXtender for cPanel
Partner for Success
» Leading technology provider of
hosted groupware
» More than 24 million users (end
of 2010)
» SaaS Partners include 1&1
Internet, STRATO, Network
Solutions, Host Europe, Versatel, Dotster, Surftown and Hostpoint
» Extensible collaboration platform
to flexibly integrate applications and frameworks
» Provides proven hosting
technology for enterprise customers
Benefits of OXtender for cPanel
» Grow Your Profitability: Provide your customers
with business-‐class webmail and collabora@on capabili@es that generates addi@onal revenue
» Deepen Customer RelaConship: The server-‐based
licensing model enables providers to offer state-‐of-‐ the-‐art features at an unmatched price
» Deployment Modes:
• One Open-‐Xchange for many WHM/cPanel
• One Open-‐Xchange per WHM/cPanel
» No Infrastructure Changes: Open-‐Xchange does not
replace the cPanel email server, but integrates it and adds func@onality on top it.
» Users keep their email seIngs: Your customers will
login to the Open-‐Xchange interface as through they were accessing their old webmail – and access the exci@ng benefits of Open-‐Xchange.
FuncConaliCes of OXtender for cPanel
» Open-‐Xchange integrates with the cPanel
and WHM interfaces via an easy-‐to-‐find administra@on form
» Easy installa@on and setup
» Integrates as a plug-‐in into WHM and
cPanel
» Ability to provision Open-‐Xchange
automa@cally for any new customers added in WHM
» A single Open-‐Xchange infrastructure
(server or cluster) for all your cPanel servers and customers
» Root override from WHM to Open-‐Xchange
plugin
» Check OXpedia for more details:
OXtender for cPanel -‐ Big Picture: cPanel <-‐> OX IntegraCon
» The connec@on between cPanel
and Open-‐Xchange is done via some cPanel/WHM hooks and UI plugins using SOAP as
communica@on channel. That means that SOAP must be enabled on Open-‐Xchange.
Features of Open-‐Xchange HosCng EdiCon
» Scalable, Mul@-‐Tenant, Mul@ Domain Service
» Scales to millions of SaaS users
» Fully brand able and white labeled
» Flexible integra@on into exis@ng provisioning systems and
directories
» Integra@on into exis@ng email plaaorms
» API-‐based plug-‐in-‐concept for server and GUI
• e.g. Integra@on of SMS, VoIP, Fax, CRM ...
FuncConaliCes Open-‐Xchange HosCng EdiCon
» Enables communica@on – any @me, anywhere, and with
almost any possible device
» AJAX based browser user interface, desktop-‐like usability
» All standard browsers are supported (FF 3/4, IE 7-‐9, Safari
4/5, Chrome)
» Integrated document management (InfoStore, “online disk”
with versioning)
» Exchange Ac@ve Sync (EAS) Server for Push email, Calendar,
Contacts for iPhone, WinMob, Nokia, Android; SyncML Server for Feature-‐Phones
» HTML5 Mobile Web App – Hybrid Browser App
» Mul@ple email accounts, address books from social sites like
LinkedIn, Facebook, Xing…
Advanced CollaboraCon • InfoStore • Mobile Access • Mobile Sync • Win/Mac Integr. CollaboraCon • Calendar • Tasks • Public Folders Messaging • Email • Contacts
Open-‐Xchange cPanel Pricing Model (1)
» Server-‐based licensing which covers up to 5k email accounts or 2k customers on one
single physical cPanel server (WHM)
» To make it easy to sell: Groupware Standard (all OX Features which are available
through the OX web user interface) plus Mobile Web App (mobile access to emails, contacts and calendar)
» Basic Support is already included in the pricing
» Monthly invoicing based on used OX/cPanel Licenses
» Volume Pricing:
» VPS/Cloud Pricing: EUR/$ 99 per month and providers are allowed to aWach up to 10
QuanCty Monthly Price
1-‐59 EUR/$ 49.00
60-‐139 EUR/$ 42.00
140-‐179 EUR/$ 35.00
Open-‐Xchange cPanel Pricing Model (2)
» For cPanel providers using cPanel in larger than 5k email
accounts in large Shared HosCng environments
» Package: Groupware Standard plus Mobile Web App
» Basic Support is already included in the pricing
» Flat Fee Model – calcula@on is based on exis@ng email
accounts as follows:
• 1st Year: (# email accounts) X (2% conversion rate) X EUR/$ 25.00
• 2nd and all subsequent years: (# of exis@ng email
accounts) X (average conversion rate of the last 3 months of the previous year) X EUR/$ 25.00
» Payment Terms: 4 quarterly installments to pay the Flta Fee
OX Support OpCons for cPanel Deployments
Package Descrip@on Price
Basic Support
• Support via E-‐mail
• 5 Support @ckets p.a.
• No remote support
• no 24/7 possible
Included in Model (1)
Standard Support
Includes Basic Support plus:
• Unlimited number of support requests via E-‐mail
• Ini@al response @me: 4h, @me to restora@on: 48h
(Severity 1)
• Model (1):
$/EUR 1,000 per year
• Model (2):
Included
Premium Support
Includes Standard Support plus:
• E-‐mail / Phone via Call Back
• Remote support
• Ini@al response @me: 2h, @me to restora@on: 24h
(Severity 1)
• 24/7 possible
• Model (1):
$/EUR 2,000 per year
• Model (2):
15% of Flat Fee
Premiun 24/7 Support
Includes Premium Support plus: