Wind Strategy Update
17a
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FORWARD-LOOKING STATEMENTS INVOLVE INHERENT RISKS AND UNCERTAINTIES. WE CAUTION YOU THAT A NUMBER OF IMPORTANT FACTORS COULD CAUSE ACTUAL RESULTS TO DIFFER MATERIALLY FROM THOSE CONTAINED IN ANY FORWARD-LOOKING STATEMENT. SUCH FACTORS INCLUDE, BUT ARE NOT LIMITED TO: THE DEVELOPMENT OF ENEL’S TELECOM BUSINESS, TRENDS IN ITS CORE ENERGY BUSINESS, ITS ABILITY TO IMPLEMENT COST-CUTTING PLANS, CHANGES IN THE REGULATORY ENVIRONMENT AND FUTURE CAPITAL EXPENDITURES.
Tommaso Pompei
CEO, Wind
3 / 22
UMTS
launch
Key Milestones
•
In 5 years of operations Wind has become a leading telecom operator
1998
1999
2000
2001
2002
2003
Fixed line and GSM
licences awarded
Mobile / Free
Internet
service launched
UMTS Licence
Merger
with Infostrada
Acquisition of part
of Blu’s assets
Agreement with
NTT DoCoMo
to introduce
i-Mode in Italy
2004
Financial
independence
achieved
4 / 22
“Think Global, Act Local”
•
Exclusive license agreement with NTT
DoCoMo to launch i-Mode in Italy
•
i-Mode alliances includes 12 operators in 16
countries
•
Allows synergies on
– handsets development
– handsets purchase
– content acquisition
– branding
•
Over 40 i-Mode handsets (10 UMTS)
•
Proven business model involving content
providers
•
Portal with more than 230 content sites,
provided by over 150 partners
•
Average incremental i-Mode data ARPU over
€5 for active users
•
11 operators in 14 countries
•
International roaming preferential agreement
•
European-wide joint corporate offer
•
Enhanced positioning vis-à-vis corporate
•
Synergies on handset procurement
•
Shared R&D experiences
•
Sharing of commercial best practice and
cost benchmarking
5 / 22
2004 Highlights
Achievements
•
Exceeded all financial targets
•
Achieved financial independence
in 2004 on a yearly basis vs. Q4
2004 previously expected
•
Outperformed mobile
subscribers targets (19% market
share)
•
Implemented successful €190m
Opex reduction efficiency
program (GE.CO.)
2004A Revenues
Fixed Line 38% Mobile 62%2004A EBITDA €m
(1)Total Revenues: €4,508m
(1)’03–’04 Growth: +2.1%
(1) Net of €194m of turnover contribution 1.358 1.035 0 500 1.000 1.500 2003 2004 + 31.2%
6 / 22 -500 1,000 1,500 2,000 J a n -0 2 J u n -0 2 N o v -0 2 A p r-0 3 S e p -0 3 F e b -0 4 J u l-0 4 D e c -0 4 -500 1,000 1,500 2,000 J a n -0 2 J u n -0 2 N o v -0 2 A p r-0 3 S e p -0 3 F e b -0 4 J u l-0 4 D e c -0 4
Traffic Growth Dynamics
Mobile Voice Traffic (million min)
Fixed Voice Traffic (million min)
2002
2003
2004
Mobile traffic driven by market share
growth and on-net strategy
Fixed traffic migration to direct access
voice services
2002
2003
2004
+26% +23% +40% indirect direct -25% -34% -26% +182% +203% +25%7 / 22
Market Share Evolution
Market Share
Share of Gross Adds
34% 36% 28% 40% 38% 30% 24% 2% 2% 13% 25% 29% 2002 2003 2004
(1) Other includes Blu in 2002, H3G in 2003 and 2004
35% 36% 35% 47% 46% 42% 17% 2% 1% 4% 16% 19% 2002 2003 2004 Others (1)
8 / 22
Europe’s Most Successful Mobile Third Entrant
•
Wind has become the largest 3
rdmobile player in Continental Europe in
just 5 years since its inception
Launch
Date
(Subscribers – millions)
Source: Internal elaboration on analyst reports
(1) 1H 2004 except Wind based on 2004A. EBITDA on total revenues net of turnover contribution
0
2
4
6
8
10
12
1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004
EBITDA
Margin
(1) Mar9 9 Oct 98 May 98 May 94 Jan9 9 Mar9 9 May 9637%
32%
26%
30%
29%
25%
42%
9 / 22
Europe’s largest alternative fixed line operator
•
18,300km of backbone optic fibre
cable based on Enel Grid and
Railways
•
488 active ULL sites covering 27%
of total market
•
2,700km of optic fibre MAN
Largest alternative carrier's
infrastructure in Europe
Wind market position
NOT replicable
Source: Company reports
1.182 1.435 1.604 1.790 Wind Arcor (Germany) Cegetel (France) Auna (Spain)
Alternative carriers revenues
10 / 22
Three Strong Brands
Note: Data as of I° Quarter 2005
•
Leading Internet brand in Italy
•
35% Internet narrow band market share
•
First Internet Portal for pages viewed and second for
unique users
•
Most recognised alternative fixed line operator
•
Third largest wireless operator
11 / 22
Integrated Pervasive Network
•
€11bn cumulative investments to
date (of which €2+ bn spent on
licenses to date and €6+ bn for
mobile)
•
18,000 km of backbone fibre optic
cable
•
2,600 km of fibre optic MANs
•
488 active ULL sites, covering about
28% of the total market
•
The GSM Network covers 99% of the
population and national GPRS
available overall the national territory
•
Roll-out of UMTS network with over
than 1,000 node-B
•
Largest convergent infrastructure by
an alternative operator
Network Highlights
Map of Wind Backbone
Gorlago Chiasso (CH) Tortona Portogruaro S. Vincenzo Cerveteri Albinia Sibari Paola Cefalù Reggio C. Cagliari Agrigento Gioiosa Marea Catania Palermo Enna Caltanisetta Milano Genova La Spezia Parma Bolzano Asti Chivasso Rovigo Alessandria Treviso Gorizia Trieste Foligno Torino Arezzo Ancona Reggio E. Rimini Massa Ivrea Serra S.Q. Campomarino Pescara Venezia Orvieto Pesaro Porto d’Ascoli Lamezia Cagliari Pozzuoli Benevento Rosarno Diamante
Gioia del Colle
Metaponto Sapri Bari Salerno Barletta Rutino Formia Varese Savona Pavia Brescia Imperia Bergamo Verona Vicenza Vercelli Padova Verbania Novara Cuneo Biella Mantova Pisa Siena Macerata Belluno Sondrio Livorno Firenze Cremona Forlì Ravenna Modena Prato Pistoia Lucca Trento Ferrara Aosta Piacenza Perugia Terni Chieti Teramo L’Aquila Rieti Viterbo Udine Pordenone Lecco Grosseto Ascoli P. Vibo Valentia Sassari Nuoro Oristano Agrigento Ragusa Siracusa Messina Isernia Caserta Catanzaro Crotone Lecce Brindisi Taranto Matera Potenza Foggia Bari Avellino Napoli Campobasso Latina Frosinone ROMA Alghero Ceprano Olbia Valmontone Montecorvino Galatina Scandale Feroleto A. Villanova Rizziconi Sciacca Caracoli T.I. Marsala Gela Rotonda Calenz. S.Maria C.V. S.Sofia Larino Andria Suvereto Vignole B. Colunga P. Speranza Dolo Martignone Marg. Nave Ala Dugale Cordignano Cimego S.Massenza Divaccia (SL) Sandrigo Villabona Camporosso Campochiesa Vado L. Magliano A. Castelnuovo Tavazz. Nogarole Rondissone Turb. Montestrutto Lodi Bovis. Salgareda P. Caiano Bologna Orte Cosenza Laino B. Garigliano Otranto Aethos (GR) S.Lucia Civitavecchia Trapani Claviere (FR) Broc Carros (FR) Padriciano Piossasco Como Siti ADM Siti Interconn. Siti OLA Cavo 4 fibre (FS) Cavo 72 fibre (FS) Cavo 24 fibre
12 / 22
Wind’s Convergence Strategy
Mobile
IT
Ne
tw
ork
•
Retail
•
SME
Fixed
Corporate
Infrastructure
Marketing / Sales / CRM / Customer Care
Customer Base
•
Corporate
•
Government
•
ENEL
•
Enel Outsourcing contract for TLC services is the biggest in Europe
13 / 22
2007
2004
Step 1:
Grow Customer
Base
•
Increase market share
•
Noi 2 / Noi Wind to create community with
lowest costs (SACs/ interconnect)
•
Reduce churn
•
Enhance distribution channels
•
Achieve excellence in network quality by end of
2005
•
Focus on heavy users
•
Stimulate off-net traffic
•
Develop VAS through i-Mode
•
CRM / Loyalty programs
Step 2:
Reduce ARPU
Gap
Mobile Strategy
“To achieve a large high quality mobile community (> 20% share, 15m subs) by
increasing customer base in the most cost effective way, to generate sustainable
14 / 22
Advanced Mobile Data Strategy
•
We are developing an integrated EDGE/UMTS Network
•
Commercial focus is on service offering (i-mode) rather than
technology
•
We will utilise UMTS network to absorb excess capacity
requirements on 2G network
15 / 22
Fixed Line Strategy
•
Increase Direct and Broadband customer base
•
Increase ULL infrastructure to over 40% of lines
•
Keep indirect customer base stable
•
Introduce high value services (Broadband, Media)
•
Leverage on offer bundling
•
Improve Convergent Service
•
VoIP
“To be the real alternative to Telecom Italia through direct access and superior
broadband solutions”
Step 1:
Grow Customer
Base
Step 2:
Increase ARPU
/ Profitability
2007
2004
16 / 22
Business Market Strategy
•
Wind wants to increase focus and presence on the corporate market
•
VoIP
•
Hybrid mobile handsets (
GSM, Umts, Wifi
)
•
Adsl High speed IP access
•
SLA management platforms
Positioning as a credible
integrated solution provider for
the whole of the market,
leveraging on new technology
trends and platforms
Addressing also the most
demanding Top customers,
exploiting own experience on
managing the impressive
figures of ENEL
•
More than 1300 Intranet sites
•
More than 500.000 M2M lines for telemeter
and remote control
•
More than 150.000 calls/day handled by
the Enel contact centre
“To become the leading fully integrated alternative solutions provider for Italian
corporates with a 15% plus market share by 2010”
Marco Alverà
CFO, Wind
18 / 23
Service Revenues Composition (%)
Mobile
Fixed (Voice
& VAS)
Internet
&Data
Wholesale,
Enel,
Other
Consumer
Corporate
15%
12%
6%
8%
3%
51%
6%
19 / 22
2003-2004: KPI Quarterly Evolution
Mobile Customers
Fixed Line Customers
Mobile ARPU
Fixed Line ARPU
11,2 11,6 9,1 9,0 9,6 9,9 10,6 9,0 8,0 8,5 9,0 9,5 10,0 10,5 11,0 11,5 12,0 Q1 03 Q2 03 Q3 03 Q4 03 Q1 04 Q2 04 Q3 04 Q4 04 (i n m il li o n s ) 3,4 3,2 3,1 3,0 2,8 2,6 2,5 2,4 132 141 176 224 256 341 49 125 0,0 0,5 1,0 1,5 2,0 2,5 3,0 3,5 4,0 Q1 03 Q2 03 Q3 03 Q4 03 Q1 04 Q2 04 Q3 04 Q4 04 0 200 400 600 800 1000 18,5 16,3 2,6 2,6 2,9 2,9 2,9 2,6 2,7 2,5 20,7 22,2 23,5 22,3 21,6 21,6 21,2 18,9 20,6 19,6 19,4 18,7 19,0 18,1 0,0 5,0 10,0 15,0 20,0 25,0 Q1 03 Q2 03 Q3 03 Q4 03 Q1 04 Q2 04 Q3 04 Q4 04 (i n € ) 26,4 28,7 6,8 6,3 6,2 7,4 8,4 8,3 8,2 9,3 31,8 31,6 31,0 32,4 36,2 36,4 34,6 38,0 24,8 25,3 25,0 27,8 28,1 25,0 0,0 10,0 20,0 30,0 40,0 Q1 03 Q2 03 Q3 03 Q4 03 Q1 04 Q2 04 Q3 04 Q4 04 (i n € ) Data Voice Internet Voice in m ill io n s in th o u s a n d s VOICE BROADBAND
20 / 22
Cost Reduction Program (“GE.CO.”)
•
GE.CO. achieved a 18%
reduction of the targeted cost
base, resulting in savings
equal to
€190m in 2004
•
Main areas of intervention:
•
Access and Transport
Network
– €130m, of which €58 m
deriving from contribution of
E-Net
•
Provisioning and
Overheads
– €60m
•
Information Technology
– €12m
987
2003
2004
2005
(E-Net)
1.045
190
855
15
840
-18%
-2%
21 / 22
2003-2004 EBITDA Bridge
+50% +517 1,035 1,552 194 (57) (82) 56 283 1,358 Norm. EBITDA 2003 Fixed Contribution Margin ITC Costs Commercial Push Mobile Contribution Margin Efficiency initiatives 160 +36% +360 998 (37) One-off items EBITDA 2003 EBITDA Norm. 2004 EBITDA 2004 Turnover contribution22 / 22
Cash Flows 2002 – 2004
€ mln 581 939 1182 (853) 99 (1.776) (2.000) (1.500) (1.000) (500) 0 500 1.000 1.5002002
2003
2004
Operating Cash Flow Levered Free Cash Flow