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Five Year Financial Plan

Luzerne County

Commonwealth of Pennsylvania

Prepared on behalf of the

Governor’s Center for Local Government Services

Department of Community and Economic Development

Commonwealth of Pennsylvania

and

Luzerne County

October 2015

Public Financial Management

Two Logan Square, Suite 1600 18thand Arch Streets Philadelphia, PA 19103-2770

215 567 6100 www.pfm.com

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Table of Contents

Chapters

1. Introduction

2. Revenue

3. Assessor’s Office

4. Debt

5. Capital Program

6. Budget & Financial Services

7. Workforce

8. Criminal Justice System

9. Human Services

10. Emergency Management Agency

11. 911 Communications Center

12. Building and Grounds

13. Road and Bridge

14. Engineer’s Office

15. Planning and Zoning

16. Administrative Services

17. Purchasing

18. GIS and Mapping

19. Elective and Executive Offices

Appendices

Appendix A: General Fund Baseline, FY 2015 - 2019

Appendix B: Initiative List

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Five Year Financial Plan 1 Introduction

Introduction

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Introduction

Overview

Luzerne County has made great progress since the last Early Intervention Plan report in 2009. Most notably, in 2010 County voters approved a new Home Rule Charter replacing a three-Commissioner government structure with a larger elected County Council and a strong County Manager. Several row offices were eliminated, with the related duties transferred to operating agencies under the County Manager. Subsequently, the County elected new Councilmembers who retained a County Manager. In turn, the Manager reorganized the executive branch to conform to the Charter, completed an Administrative Code and hired Division heads.

Although the County has revised its structure, it continues to provide the basic services common to most counties in Pennsylvania. While many elected and appointed leaders are new, much of the day-to-day work is executed by dedicated County employees of long tenure.

This report is primarily focused on how the County can provide those services that are required and those optional services that the County desires in the most cost-efficient manner. In particular, it seeks to provide a roadmap for the County to achieve and sustain consistently balanced annual budgets.

This goal is defined by the nature of County government. Like any public sector institution, the County can provide less of some services or provide them less expensively. There are other services it could stop providing at all. However, as in most counties in Pennsylvania and many nationwide, Luzerne County is primarily a provider of human services and criminal justice services. Over 55 percent of the 2015 General Fund budget and over 80 percent of represented County personnel are dedicated to the Courts and related agencies, the County jail, the District Attorney and Public Defender, or the County-funded portion of various human services agencies.

These are critical services, and the public relies heavily on them for safety, justice, and fair treatment for the most vulnerable populations. However, the level of service provided is also closely related to the number of people who need the service, and is not always controlled by the County. The number of children at risk and a mandated number of related caseworkers defines many human services costs, and the number of prison inmates drives a substantial portion of County criminal justice costs. Most of these services are personnel-intensive, requiring skilled probation officers, correctional officers, prosecutors and defenders, and case workers to interact directly with children, the aging and those who need behavioral health assistance.

The concentration of such a large portion of the budget in a few key areas makes change and financial reform challenging. In addition, prior financial decisions and years of austerity and down-sizing have created some critical issues that loom over any effort at long-term financial sustainability.

First, the County needs to extricate itself from unfavorable financial arrangements entered into earlier this century. This process is well under way with the recent achievement of an investment grade credit rating for the County and the execution of related financial transactions to reduce exposure to growing debt service costs.

Next, the County needs to invest in the people who provide services. After years of workforce reductions and pay freezes for many employees, especially non-represented managerial employees, the County must prioritize its remaining services and fund them adequately.

Finally, with reorganization complete and the establishment of a roadmap on financial matters, the County must focus on improving and making more efficient the delivery of its core services. Increased collaboration between and among agencies that provide criminal justice, human services and support

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functions is needed. The implementation of methods to measure and regularly report on service levels and overall performance will be welcomed by County residents and will help inform and sharpen debates about where and how the County provides services.

Progress and challenges

As noted at the outset, Luzerne County has made great progress since the last Early Intervention Plan in 2009. In addition to successfully changing its form of government, the County has had several key achievements:

ƒ Securing an investment-grade credit rating and executing related financings. As discussed in the debt chapter of this Plan and elsewhere, the County annually must dedicate an extremely high portion of its budget to debt service and related payments. The receipt of an investment grade BBB rating with a stable outlook in March 2015 was a critical step that was followed in May 2015 with the execution of a complex financial transaction that refunded some of the County’s high-coupon debt terminated an unfavorable swap transaction entered into in 2008.

ƒ Improved tax collection performance. The County has increased the percentage of real estate tax bills collected in the first year after issuance from 88 percent in 2007 to 92 percent in 2014. This improves annual revenues, reduces costs for collection of delinquent taxes, and builds taxpayer confidence in the fairness and efficiency of the tax system specifically and the County generally. ƒ Contracting out tax claim. In 2010 the County outsourced its delinquent real estate tax collection

services. The move has dramatically increased the amount of overdue taxes collected and provided a publicly-accessible database of tax payments. As in the case of improved current year collections, this strengthens revenues and builds taxpayer confidence in the County.

ƒ Halting an unsustainable approach to tax liens. For several years in a row, the County’s weak finances forced it to sell the right to collect its delinquent taxes each year in order to generate immediate revenue. In conjunction with the contracting out of tax claim services described above, the County stopped monetizing its tax liens in 2013. While this caused a $4.3 million one-time reduction in General Fund revenue, it allowed the transition to a more sustainable delinquent tax collection system, one in which the County receives a greater percentage of delinquent taxes collected.

ƒ Ending dependence on other one-time funding strategies. In addition to the annual tax lien sale, the County had in recent years issued new debt to fund annual debt service payments – a process sometimes referred to as “scooping” debt service. The County also relied on asset sales – especially the sale of the former County nursing home, Valley Crest – to balance proposed budgets. While the County will continue to benefit from the appropriate, timely disposition of assets, it is no longer a key aspect of annual budget balancing exercises.

ƒ Transferring transportation services. The County has stopped directly providing transportation services for the elderly and the disabled, a function which is performed by transit agencies or private firms in most Pennsylvania counties. Since this function frequently faced financial challenges despite state funding, its transfer has benefited the County’s finances.

ƒ Managed employee costs. The County spends about half of its General Fund budget on employee salaries and benefits, a figure that was 60 percent at the time of the last plan in 2009. There has been a substantial reduction in headcount in the last five years, and the County has made its benefit plans more affordable over the same period.

Along with this major progress, the County has continued to struggle with the legacy and effects of poor financial management earlier in this century. In particular, one-time transitional events such as those described above have caused annual budget shortfalls and a negative General fund balance.

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In addition, the new management team at the County’s Human Services agencies has found a challenging financial situation in the Children & Youth area, and there continues to be less coordination between human services and the County Manager’s office than would be ideal.

Turnover in the County’s small fiscal management group has forced focus on only the most major, pressing financial problems. Timely delivery of annual financial reports and execution of some accounting procedures has been a challenge. There is limited availability for management analysis and the development and monitoring of a performance measurement system.

The change in the County’s organizational structure has caused some disruption in the criminal justice area. Although the overall situation is better than at the time of the last EIP, increased coordination and a reduction in the jail population remains key to more manageable costs for the administration of justice in Luzerne.

Finally, salaries for non-represented employees – most County managerial employees – have been frozen for seven years, creating issues with morale, retention, and recruiting.

About this Plan

In light of the dramatic changes in the County in recent years, the County Manager approached the Commonwealth of Pennsylvania’s Department of Community & Economic Development for grant assistance to update the 2009 Early Intervention Plan. The Manager asked Public Financial Management (PFM) to reprise its earlier role as Plan drafter, and provided access to necessary information and personnel.

The work was initiated with a series of group meetings open to all County employees to explain the Plan process. Over a period of months, PFM met with almost all division and department heads. PFM also provided an email account through which employees, citizens, business owners and others could submit ideas for improvement in County operations.

The available email account resulted in a small number of respondents; however, the thoughts and perspectives voiced were incorporated into the plan when and where appropriate. For instance, two citizens raised concerns regarding the amount of County expenditures directed towards the judicial branch and prison system, specifically focusing on construction of a new prison and a reduction in administrative judiciary costs. Initiative CJ02: Explore alternative facility opportunities directly coincides with the respondent’s suggestion to consider different opportunities to build and operate a new facility. The Criminal Justice System chapter and initiative CJ01: Improve outcomes, enhance efficiency, and reduce the cost of the criminal justice systemalso lays out a comprehensive approach to reducing costs associated with all facets of the system, including better management of cases at the onset of the process through to prisoner management. This thorough approach to addressing the growing expenditures in the prison system was in part born of the commentary provided by these citizens.

Additionally, another citizen articulated myriad recommendations related to improved oversight and analysis ranging from a review of utility bills and the related development of projects to reduce utility expenses to an audit and financing review of the amount and cost of copiers, IT software and other equipment. Rather than address each of these particular ideas separately, we recommended two initiatives in the County Manager’s Office that address the issues raised - initiative EE01: Establish a Deputy County Manager Position to Focus on Performance Management and initiative EE02: Establish a Productivity Bank. The first initiative allows the County Manager a staff person to pursue innovative policy changes and operational improvement strategies for implementation and the second initiative allows for a “bank” of money used as a loan for County improvement projects that have projected cost savings. The savings are then allocated back into the productivity bank for further or future investment purposes.

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Together these initiatives provide the backbone for developing a County government focused on wisely managing County costs while providing high quality services.

Lastly, a proposal for the County to examine changes in employee retirement plans was raised via the email account. We reviewed this option further and as a result developed initiative number WF05: Retirement plan redesign which recommends the County strike a better balance between employee contributions and benefits as allowable under the state’s County pension law.

Key Budget Drivers

Like most counties, Luzerne’s revenue is highly dependent on property taxes. As shown in the chart below, current and prior year property tax revenues are projected to comprise almost 87 percent of 2015 budgeted County revenues. Licenses, fees and permits are expected to make up an almost 6 percent, with all other sources bringing in just over 7 percent of revenue.

2015 General Fund Revenue Budget

Luzerne’s spending is somewhat more diverse, but is heavily dominated by the cost of wages and benefits for its employees. The following chart shows that almost half of all County spending is for wages and benefits. An additional 22 percent is needed for debt service, and 16 percent for transfers to pay the County share for human services, the Luzerne County Community College and other obligations. These three areas – wages and benefits, debt service and transfers – comprise 86 percent of budgeted County spending in 2015.

87% 7%

2% 4%

Real Estate Taxes

Licenses, Fees and Permits Grants

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2015 General Fund Expenditure Budget

The message from the overview of key budget drivers is straightforward. To maintain fiscal balance in the long term, the County must ensure that property taxes are collected and seek to diversify its revenues. It also must work to manage spending growth for wages, employee health care and pensions, while reducing its legacy borrowing costs and controlling its subsidy of other funds and enterprises.

Key Budget Drivers

Before reviewing the County’s baseline budget projection for future years, it is helpful to see the County’s historical revenues and expenditures from 2011 to 2014. The following table shows the audited results for the County over the last four years.

Luzerne County General Fund Results, Audit Basis, FY 2011 - 2014

2011 2012 2013 2014

Audited Audited Audited Audited

Revenues

Taxes 89,894,724 94,914,677 99,030,546 106,555,637

Intergovernmental 3,700,603 3,688,840 2,558,610 2,517,115

Charges for Service 5,894,150 4,894,906 5,192,536 4,963,493

Licenses and Permits 0 3,163,111 3,251,169 3,067,826

Fines and Forfeits 1,814,033 1,446,549 858,261 1,244,643

Interest and Rent 946,109 44,248 27,778 38,528

Contributions and Other 3,038,043 1,307,374 1,430,597 1,349,531

Tax Monetization 7,819,243 0 0 0 Transfers In 796 700,000 900,000 1,674,329 Total Revenue 113,107,701 110,159,705 113,249,497 121,411,102 33% 7% 5% 4% 22% 16% 2% 1% 6% 4%

Salaries and Wages (33%) Healthcare Benefits (7%) Pension (5%)

Other Personnel Expenses (4%) Debt Service (22%) Transfers (16%) Supplies (2%) Utilities (1%) Contractual Services (6%) Other Expenses (4%)

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2011 2012 2013 2014

Audited Audited Audited Audited

Expenditures General Government Administration 11,337,001 7,654,186 7,888,622 8,508,109 Judicial 22,792,045 29,503,959 29,075,069 29,343,829 Corrections 0 31,366,561 30,510,171 31,850,053 Other 780,649 2,923,223 3,574,786 3,646,490 Public Safety 41,158,784 2,457,157 2,036,103 1,954,309 Public Works 2,372,876 4,082,041 4,203,919 3,692,162 Human Services 2,388,055 1,541,818 1,280,514 687,112

Culture and Recreation 74,810 70,948 164,549 45,802

Conservation and Development 274,794 0 0 0

Debt Service 3,166,289 129,984 122,306 237,600

Payments to Related Agencies 1,872,508 9,838,418 8,017,001 7,532,449

Payments to LCCC 7,172,446 0 0 0

Transfers 26,208,417 28,022,984 35,161,429 38,306,613

Total Expenses 119,598,674 117,591,279 122,034,469 125,804,528

Annual Surplus/Deficit (6,490,973) (7,431,574) (8,784,972) (4,393,426) Ending Total Fund Balance 2,995,555 (3,755,713)1 (12,540,685) (16,934,111)

Baseline Projection

A key part of the development of an Early Intervention Plan is the establishment of a budget baseline that uses the County’s recent financial performance, current budget and known future events to project financial outcomes over the next several years if no changes are made to current spending and policies. For Luzerne County, the projection model assumed that there would be no positive or negative change in the tax rate and that other revenues would have limited growth over the years through 2018. At the same time, it was assumed that most expenditure categories would grow at an inflationary rate estimated at 2.0 percent.

There are important exceptions to this, however. First, a substantial increase in County pension payments is expected in 2016 as a result of a decision to lower the assumed earning rate of the County’s pension funds. Pension costs are assumed to grow at 4-5 percent in subsequent years. Also, the projection assumes that health care costs will grow at rates of 6-8 percent annually as projected in the County’s report on other post-employment benefits.

Next, most of the County’s employee bargaining units have reached new labor agreements with the County in the last year. The actual amounts negotiated are assumed for each bargaining unit, and a placeholder rate of 2.0 percent in other years not covered by agreements. The result is a wage and salary growth rate of 1.6 percent in 2016 and about 2.0 percent in most subsequent years.

Finally, there is a one-time jump of almost $1.0 million in existing debt service between 2015 and 2016. It is important to note that the baseline projection assumes the debt service the County is scheduled to pay after the May 2015 refunding and swap unwind. The debt refunding generates between $3.3 and

1The 2012 Comprehensive Annual Financial Statements (CAFR) also shows a $680,306 restatement in fund balance, which is

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$3.6 million in savings each year for the County. Using this approach, as requested by the County, means that the 2015 figures blend budgeted and revised spending amounts and will not equal the totals in the County’s approved budget.

The result of this exercise is shown below. With revenues almost flat and expenditures growing by at least inflationary amounts in most categories, this year’s positive result – generated by a balanced budget as enacted plus debt restructuring savings – would become a $784,000 shortfall in 2016. The shortfall grows to $3.2 million in 2017 and that amount would grow by about $2.6 million in each subsequent year if no corrective action is taken.

Luzerne County General Fund Baseline, FY 2015 - 2019

2015 2016 2017 2018 2019

Adj. Budget Projected Projected Projected Projected

REVENUES

Taxes 113,062,000 113,064,853 113,067,751 113,070,694 113,073,683

Licenses, Permits and Fees 7,467,645 7,613,004 7,761,267 7,912,491 8,066,736

Court Costs and Fines 787,200 802,944 819,003 835,383 852,091

Interest 0 0 0 0 0

Rents and Leases 883,678 898,701 913,978 929,516 945,318

Federal Grants 804,270 804,270 804,270 804,270 804,270

State Grants 1,977,884 1,977,884 1,977,884 1,977,884 1,977,884

Other Income 1,645,700 1,645,700 1,645,700 1,645,700 1,645,700

Reimbursements 2,714,992 2,765,672 2,817,365 2,870,093 2,923,874

Operating Transfers in 895,464 895,464 895,464 895,464 895,464

General Fund Transfer 0 0 0 0 0

Total Revenues 130,238,833 130,468,492 130,702,682 130,941,495 131,185,020

EXPENDITURES

Wages and Benefits 62,526,269 66,232,900 68,075,370 70,231,981 72,366,348

Supplies 2,304,282 2,164,826 2,206,180 2,248,362 2,291,387 Services 10,649,277 10,772,938 10,996,432 11,225,784 11,461,169 Fees 4,178,023 4,405,583 4,636,255 4,868,300 5,099,831 Debt Service 25,124,910 26,051,028 26,350,480 26,356,216 26,360,587 Contingencies 438,000 0 0 0 0 Transfers 20,967,521 21,023,869 20,975,491 21,183,681 21,389,492 Other 589,600 601,392 613,420 625,688 638,202

Criminal Justice Savings 0 0 0 0 0

Total Expenditures 126,777,882 131,252,535 133,853,629 136,740,011 139,607,016

FY Surplus / (Deficit) 3,460,951 (784,044) (3,150,946) (5,798,517) (8,421,997)

FY Ending Fund Balance (13,473,160) (14,257,204) (17,408,150) (23,206,666) (31,628,663)

While the recurring shortfalls must be addressed, this baseline projection is far better than what faced the County at the time of the 2009 EIP, when annual deficits of $30.0 to $40.0 million were projected without corrective action. With the impact of the May 2015 debt transaction, the implementation of the other initiatives included in this Plan, and additional revenue and expenditure changes, the County should be able to achieve balanced budgets in coming years while addressing some of the key challenges described above.

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A Five-Year Plan

While the County has a stronger financial position than at the time of the two previous plans, it still must manage carefully to generate balanced budgets in the future. As noted earlier in this chapter, key budget drivers indicate that to achieve and maintain long-term fiscal balance, the County must:

ƒ Ensure that property taxes are collected; ƒ Seek to diversify its revenues;

ƒ Manage spending growth for wages, employee health care and pensions; ƒ Reduce its legacy borrowing costs; and

ƒ Control its subsidy of other funds and enterprises.

This Plan includes a score of initiatives to help the County achieve annual balanced budgets and eliminate its negative fund balance. They include:

Improved tax collection. The real property tax will remain the predominant source of County revenue. While the County has made great improvement in collecting property taxes, additional progress is achievable and will be financially meaningful. The Plan suggests that the County further improve its first year collection rate from 92 percent to 95 percent, similar to the best-performing Third Class counties. It also identifies an opportunity to grow the County’s taxable assessed value and to negotiate a modest payment-in-lieu of taxes for tax-exempt entities that benefit from County services.

It is important to note that the Plan does not assume additional property tax increases during the five-year projection period (2015-2019), but also does not assume resumption of the homestead exemption eliminated for 2015. The capacity for a future tax increase provides a substantial safety valve for the County if required by budget contingencies.

While it may be possible to avoid further property tax adjustments in the next few years as the County takes advantage of the revenue and expenditure initiatives in this Plan, in the long run additional taxes will surely be necessary if the same level of service is to be provided. Primarily, this is because most County expenditures are for materials, supplies and services that grow at the rate of inflation, or for wages and benefits that often grow at a faster pace. Therefore, over time the growth in expenditures will exceed the growth in revenues without a rate adjustment. In addition, the national economy is now in the 76th month of an economic upturn dating to the end of the recession in June 2009; the length of the average recovery since World War II is just under 59 months. While the County is somewhat insulated from economic cycles due to the gradual rate of change in the property tax roll relative to overall economic activity, some moderation in overall County revenue is likely in the next several years when the economy eventually slows.

Workforce and health benefit adjustments. The most critical issue facing County personnel policy at this point is the morale of non-represented County managers, who have not had a salary adjustment in seven years. In addition, the salaries of other workers have been adjusted unevenly, and may or may not reflect regional market comparables. This Plan provides some resources for market adjustments for managers, and assumes some targeted moderation in the baseline wage growth for non-represented employees.

In addition, the Plan suggests that the County could benefit by negotiating future labor agreements that bring employee health care and retirement contributions and the number of holidays into line with market norms.

Pension. The County has taken the responsible step of reducing its assumed investment return on its pension funds from 7.25 percent to 7.00 percent. This recognizes the lower annual investment returns for diversified portfolios over the last decade, and will reduce the unfunded liability in pension plan. However, increasing the assumed investment return will also cause the annual required pension

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contribution from the County’s General Fund to increase significantly – by an estimated $630,000 beginning next year, and $700,000 annually in future years.

This Plan does not assume any additional reduction in the pension earnings assumption. A similar 0.25 percent change downward in the later years of this Plan could create a budget deficit or make an existing deficit deeper. The County Manager and the Pension Board should engage in dialogue about the balance between an appropriate earnings expectation and the County’s financial capacity.

Human Services. The Human Services departments – covering Children & Youth, Aging, Mental Health & Developmental, Veterans’ Affairs, and Drug & Alcohol services to County residents – are a critical part of Luzerne’s support to residents and others. The Plan assumes some basic restructuring, including reclassifying Veterans’ Affairs staff and reducing one position, and identifies some modest revenue opportunities. The major financial focus for the Human Services department must be to address the timeliness of payments to vendors and an accumulated budget deficit in the Children & Youth department. Because the new County Human Services leadership is still in the process of quantifying the budget issues, and has to engage in extensive discussions with state officials, no cost for addressing these budget issues is included in this Plan.

Criminal Justice. County agencies related to the justice system spend about half of the County’s annual budget, mostly for the courts and the jail. The new Home Rule Charter has rearranged justice agencies and provided some opportunities for increased efficiency and budget economies. However, the County has not taken full advantage of these opportunities, especially in the area of cross-training in the new Judicial Services & Records Division and the potential for reduction in the costly jail population. This Plan analyzes the situation and provides specific policy alternatives for reducing justice system costs based on lowering the County’s level of incarceration.

Debt. In 2015 the County achieved two long-desired goals: receiving an investment grade credit rating and extricating itself from a costly financial structure known as a swap. While the County will continue to have relatively high debt service payments for over a decade, those payments will be millions of dollars lower than they were before the recent debt transaction. Moreover, mounting costs related to the swap no longer exist, eliminating a major threat to the County’s financial stability. This Plan further assumes that the County will continue to meet its financial goals, thus releasing an annual payment of $1.5 million from a debt service reserve, and that the County will achieve some marginal savings from additional debt service refunding as it becomes available later this year or next year.

Fund balance policy. Despite progress on other financial matters in the last several years, the County retains a negative fund balance, reflecting the accumulation of prior year shortfalls. Over time, the County must achieve a series of positive year-end results in order to reduce and ultimately eliminate the negative fund balance.2 Typically, it is recommended that the proceeds of one-time events be directed to a capital reserve or other sources of spending for non-recurring items so that proceeds of asset sales are reinvested in similar long-term assets. However, given the need to eliminate the County’s accumulated shortfalls in the fund balance, this Plan assumes that in the next several years these funds will be kept in the General Fund to help achieve a positive balance. In particular, the Plan assumes that the proceeds of the sale of the Valley Crest Nursing Home, the release over several years of the debt service reserve fund, and the benefit of any additional refunding opportunities will be maintained in the General Fund to help it move towards a positive balance.

Improved performance, efficiency, monitoring, and reporting. Several initiatives in this Plan are focused on upgrading the County’s ability to devise and implement efficiency measures and alternative service delivery based on more complete financial and performance information. In particular, the

2

Over time, the County should also accumulate a positive fund balance in order to provide working capital and guard against financial contingencies. The Government Finance Officers Association suggests that general purpose governments maintain a General Fund balance of approximately two months of revenues or expenditures. For Luzerne County that figure would be approximately $20.0 million. In comparison, the County ended 2014 with a negative fund balance of $16.9 million.

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appointment of a Deputy County Manager and the establishment of regular financial and outcome reporting are key to this improvement.

Combined Impact of Initiatives. If the County is able to implement all of the initiatives described in this Plan, combined with the effect of the recent debt transaction, it should be able to eliminate its negative fund balance by 2018 and maintain a positive fund balance in subsequent years. However, the slow pace of revenue growth compared to expenditures means that it will have to take additional steps after 2019 to maintain the positive fund balance and grow it to recommended levels.

Luzerne County General Fund with Initiatives, FY 2015 - 2019

2015 2016 2017 2018 2019

Projected Projected Projected Projected Projected

REVENUES

Taxes 113,062,000 115,402,208 115,119,461 115,805,759 116,237,103

Licenses, Permits and Fees 7,467,645 7,643,404 7,823,267 8,006,091 8,192,336

Court Costs and Fines 787,200 802,944 819,003 835,383 852,091

Interest 0 0 0 0 0

Rents and Leases 2,883,678 898,701 913,978 929,516 945,318

Federal Grants 804,270 804,270 804,270 804,270 804,270

State Grants 1,977,884 2,008,284 2,039,884 2,071,484 2,103,484

Other Income 3,594,418 1,709,618 1,774,136 1,789,936 1,805,936

Reimbursements 2,766,274 2,766,954 2,819,929 2,872,657 2,926,439

Operating Transfers in 895,464 895,464 895,464 895,464 895,464

General Fund Transfer 0 0 0 0 0

Total Revenues 134,238,833 132,931,847 133,009,392 134,010,560 134,762,440

EXPENDITURES

Wages and Benefits 62,641,678 66,940,016 67,746,923 69,389,880 71,462,508

Supplies 2,304,282 2,164,826 2,206,180 2,248,362 2,291,387 Services 10,649,277 10,772,938 10,996,432 11,225,784 11,461,169 Fees 4,178,023 4,405,583 4,636,255 4,868,300 5,099,831 Debt Service 25,124,910 25,317,978 26,257,635 26,353,867 26,358,764 Contingencies 438,000 0 0 0 0 Transfers 20,967,521 21,023,869 20,975,491 21,183,681 21,389,492 Other 589,600 601,392 613,420 625,688 638,202

Criminal Justice Savings (626,436) (1,828,910) (2,428,231) (2,578,156) (2,736,591)

Total Expenditures 126,266,855 129,397,692 131,004,105 133,317,406 135,964,762

0 0 0 0 0

FY Surplus / (Deficit) 7,971,978 3,534,155 2,005,287 693,154 (1,202,323)

Change in Fund Balance 0 1,500,000 1,500,000 1,500,000 1,500,000

FY Ending Fund Balance (8,962,133) (3,927,978) (422,691) 1,770,463 2,068,140

The remainder of this Plan is comprised of individual chapters which describe the recent and current status of County divisions, departments, and operations, and which recommend a variety of initiatives to reach the Plan’s projected financial results.

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Five Year Financial Plan 12 Revenue

Revenue

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Revenue

Overview

Luzerne County supports its operations with revenue from multiple sources, although the real property tax is by far the largest source of funding. In 2015 the County budgeted $112.9 million in property tax revenue, approximately 86.9 percent of all General Fund revenue. The County’s other revenue sources include licenses, permits and fees, federal and state grants, and payments in lieu of taxes from tax-exempt entities.

Summary of Luzerne County General Fund Revenue, 2010-2015 ($ Millions)

2009 (Audited) 2010 (Audited) 2011 (Audited) 2012 (Audited) 2013 (Audited) 2014 (Budget) 2015 (Budget)

Real Estate Tax Revenue 77.8 88.8 89.9 94.9 99.0 108.0 112.9

Other Revenue 16.1 12.5 15.4 14.5 14.2 16.8 17.1

Bond Proceeds and One-Time

Adjustments 26.5 6.6 7.8 0.7 0.9 1.0 0.6

Total Revenue 120.4 107.9 113.1 110.2 113.2 124.8 129.9

Revenue Less Bond Proceeds

and One-Time Adjustments 93.9 101.3 105.3 109.5 112.3 123.8 129.3

The County used $26.5 million in bond proceeds in 2009 to support the General Fund, but since then has significantly reduced its reliance on borrowing and one-time funding sources. Revenues increased by 20.4 percent from 2009 to 2013 when one-time revenues are excluded. The increase is primarily driven by the 25.7 percent increase in real estate tax revenues through the same period, as shown in the table above.

The County’s 2015 budget included $129.9 million in revenues. The following chart and table illustrate the sources of the County’s General Fund revenues.

0 20 40 60 80 100 120 140

Actual Actual Actual Actual Actual Budget Budget

2009 2010 2011 2012 2013 2014 2015

M

illions

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Luzerne County 2015 Revenue Budget

Revenues 2015 Budget

Real Estate Taxes 112,879,000 Licenses, Permits and Fees 9,111,220 Federal and State Grants 2,725,154

Other Taxes 1,380,000

Other Revenues 3,843,459

Total Revenues 129,938,833

While most Pennsylvania county governments rely on real estate taxes for the bulk of their general operating revenues, Luzerne County appears to be more heavily dependent upon real estate taxes than other Third Class counties. The following table shows real estate tax as a percentage of the General Fund budget in selected Pennsylvania third class counties.

2015 Budget Revenue Breakdown

Real estate taxes range from 63 to 87 percent of these counties’ budgets. Because different counties manage certain grant funds and other revenues differently, the table above cannot provide a definitive comparison of Luzerne’s property tax dependence compared to its peers. However, it suggests that Luzerne County is probably more reliant on real estate taxes than other Third Class counties, and that it should continue to diversify its revenue sources. This could include seeking more Federal and State grants, indexing service fees to inflation rates, and seeking additional PILOT payments, as discussed in the initiatives section.

Property Tax Revenue History

As noted above, the property tax is the County’s single largest source of revenue. Since the 2009 Early Intervention Plan, the County made a number of significant changes to its property tax collection structure. First, in 2009, the County completed a countywide property reassessment and the baseline millage rate was reset so that the total amount of County revenue generated by the new assessed value would equal the revenue generated the prior year. The County also introduced a homestead exemption of $10,000 during the same year; more than 86,000 properties were approved to receive the homestead

Luzerne Berks Chester Cumberland Lancaster Lehigh

Real Estate Tax 112,879,000 136,469,175 102,326,179 50,545,244 115,680,897 106,763,582 Real Estate Tax as a

% of GF Budget 86.9% 63.3% 69.0% 71.2% 70.5% 81.5% Real Estate Taxes 87% Licenses, Permits and Fees 7% Federal and State Grants 2% Other Taxes 1% Other Revenues 3%

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exemption. The homestead exemption program reduced the County’s revenues by approximately $4.0 million.1

In 2010, the County privatized its Tax Claim Bureau and contracted its delinquent property tax collections to Northeast Revenue Service LLC. The company collects back taxes and seizes and auctions properties. Collections have increased substantially since 2010, as described below. The contract was rebid in 2014, and once again Northeast Revenue Service was the successful vendor. The following table shows the process of property tax collections in Luzerne County.

Luzerne County Real Estate Tax Collection Calendar

Date/Event Action

February 1st Tax notices mailed out by each municipality's tax collector February 1st to April 1st Rebate period

April 2nd to June 1st Face period June 2nd to December 31st Penalty period

After December 31st Taxes considered delinquent and notices of claim are sent out July 1st Property advertised for upset sale

Upset sale Offered together with any mortgages, judgments or non-tax liens Judicial sale Property offered for sale divested of mortgages, judgments or liens Repository sale Held as unsold properties

The County also made significant changes its tax rates since 2009. After reassessment, the County’s millage rate was 4.5347 in 2009. Tax rates increased in 2010, 2012 and 2014. The real estate tax rate in the 2015 budget is 5.7456 mills, unchanged from the prior year. However, revenue is budgeted to grow this year by $4.6 million due to the elimination of the homestead tax abatement program.

The following table and chart show Luzerne County’s historical property tax rates and current year property tax collections from 2009 to 2015.

Luzerne County Property Tax Millage and Collections, 2009-2015

2009 2010 2011 2012 2013 2014 2015

Actual Actual Actual Actual Actual Budget Budget Current Real Estate Tax 73,601,822 85,619,105 87,280,468 91,137,932 91,131,944 99,360,000 103,989,000

Tax Revenue Growth N/A 16.3% 1.9% 4.4% 0.0% 9.0% 4.7%

Millage Rate 4.5347 5.215 5.215 5.32 5.32 5.7456 5.7456

Millage Rate Growth N/A 15.0% 0.0% 2.0% 0.0% 8.0% 0.0%

1Calculated by multiplying the number of properties approved (86,000) by the exemption amount ($10,000) by the 2009 millage rate

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Current real estate taxes have been increasing since 2009. Based on the County’s unaudited numbers, current real estate taxes increased from $85.6 million in 2010 to $91.1 million in 2013, representing a 6.4 percent increase and outpacing the real estate tax millage increase of 2.0 percent over the same period due to increased collections. Taxable assessment values, however, have been declining since 2010, as shown in the chart below.

Taxable Assessed Value – 2010 to 2015 (in $ Millions)

Assessed Values, Millage Rates, and Yield – 2010 to 2015 (in $ millions)

2010 2011 2012 2013 2014 2015

Unaudited Unaudited Unaudited Unaudited Budget Budget

Current Year Revenue $85.6 $87.3 $91.1 $91.1 $99.4 $104.0

Taxable Assessed Value $19,890.6 $19,883.7 $19,844.4 $19,826.6 $19,828.8 $19,852.5 Number of Taxable Parcels 157,548 157,892 157,500 157,519 157,496 157,454

AV Growth N/A 0.0% -0.2% -0.1% 0.0% 0.1%

Millage Rate 5.215 5.215 5.320 5.320 5.746 5.746

Yield $103.7 $103.7 $105.6 $105.5 $113.9 $114.1

Note: Shaded fields indicate years when the County’s millage rate changed. 4.5347 5.215 5.215 5.32 5.32 5.7456 5.7456 4.0 4.5 5.0 5.5 6.0 $0 $20 $40 $60 $80 $100 $120

Actual Actual Actual Actual Actual Budget Budget

2009 2010 2011 2012 2013 2014 2015

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illions

Current Real Estate Tax Millage Rate

19,891 19,884 19,844 19,827 19,829 19,853 $19,780 $19,800 $19,820 $19,840 $19,860 $19,880 $19,900 2010 2011 2012 2013 2014 2015

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Collection Performance

The 2004 and 2009 Plans both recommended that the County increase current and delinquent real estate collections to 99 percent, with current year collections reaching at least 95 percent, to ensure that residents and businesses were paying their fair share and that the County was maximizing revenue capture from its most important and stable revenue source. While the County’s collection performance has improved, its collection rate is still behind other Third Class counties as shown below.

2014 Current Year Collection Rates

Delinquent Tax Collections

In 2010 the County contracted out the collection of delinquent taxes to Northeast Revenue Services, LLC. Since then, the County’s delinquent tax revenues have increased from $2.2 million to $7.7 million in 2013 as shown below.

Prior Real Estate Tax, 2010 – 2015 (in $ millions)

87.6% 91.9% 95.4% 96.7% 96.9% 97.1% 97.2% 82.0% 84.0% 86.0% 88.0% 90.0% 92.0% 94.0% 96.0% 98.0% Luzerne 2007 Luzerne 2014

Berks Chester Lancaster Cumberland Lehigh

$2.2 $2.2 $5.9 $7.7 $8.6 $8.9 $0.0 $1.0 $2.0 $3.0 $4.0 $5.0 $6.0 $7.0 $8.0 $9.0 $10.0

Unaudited Unaudited Unaudited Unaudited Budget Budget

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Other Revenue

Grants

The County’s 2014 General Fund budget includes approximately $2.7 million in state and federal grants. As shown in the chart below, this revenue category has varied significantly over the past five years.

State and Federal Grant Revenue – 2010 to 2015 (General Fund Only)

More than half of the County’s grants are related to correctional and criminal justice services that the County provides, with the majority provided by the Pennsylvania Commission on Crime and Delinquency (PCCD). The following table shows a breakdown of grants in the County’s 2015 budget.

2015 Luzerne County Federal and State Grants2

Department Description 2015 Budget % of Budget

Courts State Grants - PCCD 865,500 32%

Probation Services Other Grants - State 551,180 20%

District Attorney Other Grants - Federal 256,270 9%

District Attorney State Grants - PCCD 214,200 8%

Road and Bridge PennDoT 208,000 8%

Planning and Zoning Highway 194,000 7%

Minimal Offenders' Unit State Housing Inmate Reimbursement 175,000 6%

Probation Services State Grants - PCCD 80,051 3%

Recreation Title IV-E 75,000 3%

Road and Bridge PennDoT 52,000 2%

Planning and Zoning PennDoT 33,500 1%

Other Other 20,453 1%

Total 2,725,154 100%

2The $2.7 million in state and federal grants does not include grants accounted for in the Liquid Fuels, Road and Bridge, 911 Wire

and Wireless, and Human Services Funds. The County had $68.6 million in grants in funds other than the General Fund in the 2014 budget. $2.6 $3.5 $3.4 $2.2 $2.7 $2.7 $0.0 $0.5 $1.0 $1.5 $2.0 $2.5 $3.0 $3.5 $4.0

Actuals Actuals Actuals Actuals Budget Budget

2010 2011 2012 2013 2014 2015

M

illions

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Locally-Generated Non-Tax Revenue – Fees, Fines, Licenses and Permits

The County annually produces over $9.0 million in locally-generated revenue, including charges, fees, fines and commissions. The County received $2.7 million in 911 expense reimbursements in 2012 and received additional revenues related to reimbursements for security services from its Human Services Department in 2013, leading to an increase in the licenses and permits category.

Locally-Generated Non-Tax Revenue – 2010 to 2015 (General Fund Only)

(This chart does not include fees for collection of municipal property taxes, Valley Crest revenue, 911 cost reimbursements, indirect cost allocation reimbursements, or rent)

2010 2011 2012 2013 2014 2015 (Audited) (Audited) (Audited) (Audited) (Budget) (Budget)

Charges for Services 5,682,857 5,894,150 4,894,906 5,192,536 5,334,990 5,185,110 Licenses and Permits 165,667 243,309 3,163,111 3,251,169 3,417,373 3,865,660 Fines and Forfeits 1,952,926 1,814,033 1,446,549 858,261 560,594 546,450

Total 7,801,450 7,951,492 9,504,566 9,301,966 9,312,957 9,597,220

Five Year Revenue Projections

In 2015, budgeted revenues are expected to increase by $5.4 million (or 4.4 percent) over the 2014 budgeted amount, mostly due to the elimination of the homestead tax abatement program ($4.9 million), a $10,000 exclusion from taxable value for qualifying properties. Projected baseline growth in revenue from 2016 to 2019 is projected to grow on average by 0.2 percent annually due to a relatively flat tax base and no anticipated increases in real estate tax rates. The baseline projections also do not assume restoration of the homestead tax abatement program. Departmental earnings and most licenses, permits and fees are projected to grow at the assumed inflation rate of 2.0 percent according to the 2015 to 2019 average projections in the Q1 2015 Survey of Professional Forecasters published by the Federal Reserve Bank of Philadelphia. Overall, this means revenues will grow by just $1.0 million from 2015 to 2019 in the absence of a tax rate change or reassessment.

0 1,000,000 2,000,000 3,000,000 4,000,000 5,000,000 6,000,000 7,000,000 8,000,000 9,000,000 10,000,000

(Audited) (Audited) (Audited) (Audited) (Budget) (Budget)

2010 2011 2012 2013 2014 2015

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Five Year Revenue Projections – 2014 to 2019 (in $ millions)

The following initiatives are intended to help the County offset baseline expenditure growth with increased revenues over the Plan period. Additional revenue initiatives can be found in the Human Services, Assessor’s Office, Public Works, and Capital Chapters of this Plan.

Initiatives

RV01. Increase current collections to at least 95 percent Status: To be implemented from 2009 Plan

FY2016 Impact:$1.0 million Five-year impact:$6.9 million

As mentioned previously, while collection rates increased from 86.9 percent in 2010 to almost 92.0 percent in 2014, the County has historically lagged its peer Pennsylvania counties in real estate tax collection performance.

The County must improve its collection performance to maximize income from its largest and most stable source of revenue. Luzerne County has the potential to match its peer counties in the Commonwealth and achieve a collection rate of 95 percent or greater.

By increasing current collections to 95 percent, the County would reduce its prior year collections slightly because there would be less delinquent taxes to collect. However, it would create additional revenue overall both in the years of collection improvement and in the future. In addition, improved property tax collection will increase public confidence in government and the fairness of the taxation system, reduce the need for future tax rate increases, and help municipal governments and school districts in the County. The following table illustrates how increased current year collections would impact both current and prior year revenues. The County would generate an additional $6.9 million over five years if current collections are gradually increased to 95 percent by 2019.

$124.8 $130.2 $130.5 $130.7 $130.9 $131.2 120 122 124 126 128 130 132

Budget Budget Projected Projected Projected Projected

2014 2015 2016 2017 2018 2019

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Fiscal Impact3

2015 2016 2017 2018 2019 Total

Current Collections as

a % of Current Levy 91% 92% 93% 94% 95% N/A

Current Collections

Fiscal Impact $0 $950,000 $2,091,000 $3,232,000 $4,372,000 $10,645,000 Prior Collections Fiscal

Impact $0 $0 ($439,000) ($1,159,000) ($2,133,000) ($3,731,000)

Net Fiscal Impact $0 $950,000 $1,652,000 $2,073,000 $2,239,000 $6,914,000

RV02. Increase taxable assessed value

Status: To be implemented from 2009 Plan

FY2016 Impact:TBD Five-year impact:TBD

The County currently has five full-time assessors with one assessor on short-term disability leave. Even with five active assessors, each assessor on average has responsibility for over 33,000 parcels with a taxable value of almost $4.0 billion.

The International Association of Assessing Officers recommends approximately one staff person per 10,000 parcels for the most effective level of assessment work. While this standard is not widely met in Pennsylvania counties, Luzerne County’s Assessor’s Office has a higher level of parcels per assessor than other Third Class counties, as shown in the table below.

Luzerne County Assessed Value ($) Taxable Assessed Value Number of Parcels Number of Assessors Taxable Assessed Value per Assessor Number of Parcels per Assessor Luzerne 19,852,514,700 165,900 5 3,970,502,940 33,180 Berks 18,333,213,600 160,000 9 2,037,023,733 17,778 Chester 36,384,005,616 192,540 12 3,032,000,468 16,045 Cumberland 22,935,673,700 98,037 7 3,276,524,814 14,005 Lancaster 31,416,491,700 189,353 9 3,490,721,300 21,039 Lehigh 28,319,498,000 130,436 10 2,831,949,800 13,044 Average 27,477,776,523 154,073 9 2,970,570,435 16,657 Median 28,319,498,000 160,000 9 3,146,610,889 17,778

As discussed in the 2009 Plan, property additionals such as new home construction, new rooms, sheds, garages and decks and the purchase of new land provide the principal means through which assessed values change to reflect current value. The additionals process is therefore an important tool for generating revenue that reflects increasing property values. The County should more promptly and accurately identify property additionals by increasing the number of assessors on a trial basis and increasing the use of technology as detailed below.

3

The fiscal impact projected assumes the City collects an increased amount of current year real estate taxes as shown in the table. It also assumes that the County collects 50 percent of the uncollected revenues from one year prior to the current year, 25 percent of the uncollected revenues from two years prior to the current year and another 25 percent of the uncollected revenues from three years prior to the current year. The assumptions are based on historical trends in the County’s collection performance. Because the initiative assumes increased collection rates in current real estate taxes, uncollected prior year revenues decrease since there is less delinquent tax to collect.

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x Increase the number of assessors: As mentioned previously, the County currently has four active assessors, just over half of the average number of assessors in other Third Class counties. The County should implement a trial increase in the number of assessors – perhaps adding one this year and another next year – and evaluate their effectiveness and that of the current assessor cohort. The County might also consider increasing funding for specialty assessors for complex commercial properties with high value and high likelihood to appear, and also increase funding to challenge assessment appeals. More assessors might also be able to address other issues. For example, it was recently revealed that thousands of homeowners received more than the single allowed homestead tax abatement during the program’s existence from 2009 to 2014.

x Increase the use of technology: The County is currently exploring ways to process additionals digitally, such as purchasing aerial photography software from private companies. With the increased use of technology, the County can more easily identify changes in property characteristics and find and add to the assessed value improvements made to a property.

For illustrative purposes, if the increased number of assessors and the use of technology increase taxable assessed value by $100.0 million (or 0.5%), the County would generate an additional over $500,000 in revenue based on the 2015 tax rate of 5.7456 mills and a 92 percent collection rate. Part of this increased revenue, however, would be offset by the increased salaries and benefits of additional assessors by an average cost of $53,000 per FTE and any additional contractual costs related to the use of technology.

Assuming that the County was able to use the additional tools described here over the next four years to grow assessed value by 1.0 percent, additional net annual revenues of over $900,000 should be achievable.

Total Fiscal Impact ($)

2015 2016 2017 2018 2019 Total

Increase Assessed Value 0% 0.25% 0.50% 0.75% 1.0% N/A

$ Increase @ 92% 0 262,355 524,710 787,065 1,049,420 2,623,550

$ Costs 0 75,000 125,000 125,000 125,000 450,000

Net Fiscal Impact 0 187,355 399,710 662,065 924,420 2,173,550

(Assumes 2015 assessed value of $19.853 billion and tax rate of 5.7456 mills, collection rate of 92 percent)

RV03. Solicit Payments-in-Lieu-of-Taxes (PILOTs) Status: Continued from 2009 Plan

FY2016 Impact: $47,000 Five-year impact:$467,000

PILOTs are voluntary contributions from not-for-profit entities offered to offset the cost of providing government services to tax-exempt organizations. In 2013, the County received $696,000 in PILOT revenue. The majority of the County’s PILOT payments are from the Mohegan Sun casino, which totaled approximately $550,000 in 2013.

As of January 2015 the County has 8,446 tax-exempt property parcels with a total assessed value of $2.7 billion. This compares to approximately $19.853 billion in taxable valuation. The following table categorizes the 50 most highly valued tax-exempt properties in the County; when combined they account 40 percent of the total tax-exempt properties’ assessed value.

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50 Largest Luzerne County Tax-Exempt Parcels by Valuation Category Number of Parcels Assessed Value ($)

Governments/Authorities 14 293,814,500 School Districts 18 257,801,100 Medical Facilities 5 194,000,300 Universities 8 139,533,300 Casino 1 99,732,900 Nonprofits 3 63,722,900 Religious Institutions 1 11,626,400 Total 50 1,060,231,400

Source: Luzerne County Assessor’s Office

Excluding governments, authorities and school districts, Luzerne County entities with the highest assessed value are medical facilities and universities. The following tables list the top medical-related facilities and educational institutions by their assessment values.

Medical-Related Facilities with the Highest Assessment Values Owner Name Place Total Assessed Value ($)

Wilkes-Barre VA Medical Center Plains 96,222,400

Wyoming Valley Medical Center Plains 52,262,400

Geisinger South Wilkes Barre Danville 26,038,800

Allied Service for Handicapped Inc. Scranton 11,950,500

Northeastern PA Health Corp Hazleton 10,222,000

Hospital Service Association Wilkes Barre 9,254,700

Total 205,950,800

Educational Institutions with the Highest Assessment Values Owner Name Place Total Assessed Value ($)

Luzerne County Community College Nanticoke 41,752,900

Penn State University Hazleton 45,044,200

College Misericordia Dallas 18,392,800

Kings College Wilkes-Barre 13,115,800

Wilkes University Wilkes-Barre 8,937,300

Total 127,243,000

Like taxable individuals and companies, tax-exempt entities benefit from certain County services such as the 911 system, emergency operations center, the justice system, and human services. Traditionally, counties have been less frequent PILOT recipients than municipal governments because they provide fewer direct services to tax-exempts. However, after carefully balancing the level of service provided to tax-exempts by County departments, and making an appropriate allowance for charitable services provided by tax-exempts to the benefit of the County and its residents, it is recommended that the County develop a more robust and structured PILOT program for tax-exempt entities.

There are varying possible approaches to this issue. Some governments have brought together a representative group of non-profits regardless of size to establish consistent methods of evaluating assessed value, charitable services provided by the tax-exempts, the value of government services received, and what tax-exempts should participate. In other jurisdictions, the effort was structured around the largest tax-exempt institutions, with the participation of others optional. The most successful PILOT efforts are marked by a high level

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of personal engagement by government leaders – in this case the County Manager, the Chair of County Council, and perhaps the President Judge of Common Pleas Court. Leaders of tax-exempt institutions will expect to interact with leaders at this level if they are to persuade their own governing boards to participate. In the case of Luzerne County, where the City of Wilkes-Barre already has a strong PILOT program, coordination with municipal governments and school districts will also be important so that tax-exempts are not receiving multiple requests from different levels of government.

For purposes of indicating the potential scale of a County PILOT, if the County can phase in contributions from all tax-exempt sources equal to 10 percent of the current real estate tax rate of 5.7456 mills attributable to the top medical-related facilities and educational institutions, the County would increase revenues by over $500,000 over five years.

Total Fiscal Impact

2015 2016 2017 2018 2019 Total

% Implemented 0 25% 50% 75% 100% N/A

Fiscal Impact 0 50,000 101,000 151,000 201,000 503,000

RV04. Validate eligibility for tax exemption Status: New

FY2016 Impact: $26,000 Five-year impact:$276,000

In some jurisdictions, assessments for tax-exempt entities are not regularly updated, as it is assumed that they will rarely be needed. Moreover, eligibility for tax exemption is infrequently reviewed. Since market values and eligibility can change over time, the County should engage in a countywide review of tax-exempt entities to determine if the current tax-exempt status is justifiable. Allegheny and Philadelphia counties, for example, have recently undertaken countywide tax-exempt status reviews. In 2013, Allegheny County requested owners of 2,800 parcels listed as tax exempt to substantiate their tax-exempt status. As a result of the countywide review, 20 owners self-reported that they were taxable and another 170 did not respond and automatically lost their tax-exempt status. The review increased the County’s taxable assessed value by $59 million (or 0.1 percent of the County’s total taxable assessed value4) and increased the County’s property tax revenues by $200,000.5

Philadelphia County is currently engaged in similar efforts. The Philadelphia Office of Property Assessment mailed notices to owners of 6,500 registered nonprofits in February 2015 requiring them to file a certification of continued entitlement to exemption in order to retain its property tax-exempt status. 6

If Luzerne County engages in similar efforts to perform a countywide tax-exempt status review and as a result increases the County’s taxable assessment value by 0.1 percent, the increase in taxable property values would be $20 million, thereby increasing real estate tax revenues by approximately $100,000 annually. The estimated fiscal impact assumes a phase-in implementation.

4

Allegheny County has $73.2 billion in taxable assessed value and $23.1 billion in tax-exempt assessed value according to the County’s 2013 Comprehensive Annual Financial Report.

5Small non-profit groups losing property-tax exemptions in first wave of county’s review, Sean D. Hamill, Pittsburgh Post-Gazette,

February 15, 2015 http://www.post-gazette.com/local/region/2015/02/15/In-Allegheny-County-small-non-profit-groups-losing-property-tax-exemptions-in-first-wave-of-review/stories/201502150098

6Document requirement for nonprofits under fire, Tricia L. Nadolny, Inquirer, February 27, 2015

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Total Fiscal Impact

2015 2016 2017 2018 2019 Total

% Implemented 0 25% 50% 75% 100% N/A

Fiscal Impact 0 26,000 54,000 83,000 113,000 276,000

In the case of Allegheny County, some of those properties previously listed as tax-exempt and self-reported as taxable were sub-units of larger institutions that remained primarily tax-exempt. For this reason, and in order to have current valuations for the PILOT initiative described above, the County should also develop a plan to updates its tax-exempt valuations periodically.

RV05. Align tax collectors’ fees with municipal rates Status: New

FY2016 Impact: $0 Five-year impact:$495,000

The County currently has 81 tax collectors who collect current real estate tax on behalf of the County. The compensation per tax bill was $3.50 in 2013 and was reduced to $2.00 in 2014 based on an agreement between the Luzerne County Tax Collectors Association and the County on March 11, 2014. The following table shows the tax collectors’ compensation expense from 2012 to 2015.

2012 Actual 2013 Actual 2014 Projected 2015 Budget

Tax Collectors'

Compensation $436,837 $435,384 $300,990 $329,230

Compensation per Bill $3.50 $3.50 $2.00 $2.00

The agreement also requires the County to increase its compensation per bill from $2.00 in 2015 to $2.50 in 2016 and 2017. Assuming that the number of bills collected remains the same, the increase in compensation would increase the County’s tax collection expense by 25 percent to $412,000.

2016 Projected 2017 Projected 2018 Projected 2019 Projected

Tax Collectors' Compensation $411,538 $411,538 $411,538 $411,538

Compensation per Bill $2.50 $2.50 $2.50 $2.50

While the majority of the tax collectors are currently compensated at $2.00 per bill, in 2011 the County reported paying home-rule municipalities Kingston Borough, Hazleton City, Kingston Township and Wilkes-Barre Township $1.50 per bill to collect County taxes. If all Luzerne County tax collectors are compensated at the same rate of $1.50 per bill once the agreement expires in 2017, the County would generate total savings of $495,000 over three years.

Total Fiscal Impact

2015 2016 2017 2018 2019 Total

Fiscal Impact $0 $0 $165,000 $165,000 $165,000 $495,000

RV06. Market-Based Revenue Opportunities Status: Continued from 2004, 2009 Plans

FY2016 Impact: $50,000 Five-year impact:$350,000

Many local governments have generated funds from diverse public assets including general outdoor advertising, street furniture, indoor advertising, other miscellaneous advertising,

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secondary use of public real estate, and marketing partnerships. Not all of these opportunities are suitable for all governments, but some options will work for almost any government.

The recommended process involves working with a market-savvy broker to inventory County facilities, real estate, and other assets with potential interest to the market, establishment of a community policy for what market-based approaches are acceptable, and issuing a comprehensive RFP that allows respondents to propose a variety of different revenue sources in line with the community policy. In some cases, it may be advantageous to collaborate with other local governments and non-profits. A modest goal of $100,000 annually is suggested, with $50,000 next year to allow time for implementation.

Total Fiscal Impact

2015 2016 2017 2018 2019 Total

Fiscal Impact $0 $50,000 $100,000 $100,000 $100,000 $350,000

RV07. Calculate the impact of increasing real estate taxes to match expenditure growth Status: New

FY2016 Impact:TBD Five-year impact:TBD

Like most counties, Luzerne’s finances are driven by a large and stable but extremely slow-growing revenue source in the property tax. Its expenditures are dominated by personnel costs, with salaries and related benefits growing at inflationary rates and other benefits like health care and pension costs often growing far more rapidly. Although there are many other contributing factors, and many of the steps recommended in this Plan can dampen the effects, county budgets tend to require periodic tax rate increases to keep up with relentless long-term growth in the cost of the employees who provide County services.

Given this inevitability, the County should keep in mind the relative millage rate and value of a 1.0 percent real estate tax increase, assuming current valuations and collection rates. For illustrative purposes, if the County increases real estate tax rate by 1.0 percent per year, County revenues would increase by approximately $10.9 million over five years given the effect of compounding. Note that the Plan calculations do not assume any real estate tax increases, but they would be the fallback if other Plan initiatives are not implemented or are not fully successful.

Fiscal Impact

2015 2016 2017 2018 2019 Total

Real Estate Tax Rate 5.7456 5.8031 5.8611 5.9197 5.9789 N / A

Current Collections $0 $1,040,000 $2,090,000 $3,151,000 $4,222,000 $10,503,000

Prior Collections $0 $0 $47,000 $114,000 $205,000 $366,000

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Five Year Financial Plan 27 Assessor’s Office

Assessor’s Office

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Assessor’s Office

The Assessor’s Office is responsible for determining the fair and equitable value of property parcels in the County for purposes of taxation. This is accomplished by certifying property identification numbers (PINs), fairly and equitably assessing property, dealing with questions of special assessments, tax exemption and tax exclusion for property, maintaining records of assessments, and addressing citizen appeals.

In carrying out its mission, the Assessor’s Office reviews and verifies all new deeds and plans submitted to the Recorder of Deeds’ Office, and canvasses parcels throughout the County to identify interim adjustments (“additionals”) when material modifications are made to a property parcel. The Office staff includes a PIN Certification unit, a Field Investigation unit, an evaluation unit, processing clerks, and a homestead abatement unit. All assessors responsible for real estate assessments are qualified as Certified Pennsylvania Evaluators (CPEs) according to the certification process that is required under Pennsylvania law.

In addition to maintaining assessment and parcel data, the Department is also responsible for approving homestead abatement applications and bringing assessment appeals to the Assessment Board. The Department brings approximately 1,300 assessment appeals before the Assessment Board and approves approximately 400 new homestead applications annually.

Employee Count

2012 2013 2014 2015 2015 Actuals Actuals Actuals Budget Salaries ($)

Admin Assistant 1 1 1 1 30,024

Admin Assistant/ Assessment Specialist 1 1 0 0 0

Appeals Manager 1 1 0 0 0

Assessment Board Chair 0.25 0.25 0.25 0.25 8,000

Assessment Board Secretary 0.25 0.25 0.25 0.25 8,000

Assessment Board Vice Chair 0.25 0.25 0.25 0.25 8,000

Assessment Data Analyst 0 0 1 1 33,226

Bookkeeper 1 1 0 0 0

Clerk II 5 4 2 1 35,487

Clerk III 0 0 1 2 61,260

Clerk Typist II 1 1 1 1 27,520

Director Of Assessments 1 1 1 1 50,271

Real Property Field Investigator 6 5 5 5 159,057

Res. Property Appraisal Manager 1 1 1 1 37,466

Special Assessments Team Leader 1 1 1 1 40,405

Vacant -Clerk I 0 0 0 0 0

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Budget data

Personnel costs represent approximately 90 percent of the Department’s budget. The Department also has $60,000 in contractual services, mostly for assessment and mapping software.

Historical expenditures – Assessor’s Office

2012 2013 2014 2015 %

Actual Actual Budget Budget Growth

Salaries 658,679 570,333 496,070 498,716 -24.3%

Premium Pay 5,000 5,750 5,750 6,500 30.0%

Fringe Benefits 201,359 224,106 194,808 178,192 -11.5%

Employee Pension Benefits 87,458 81,591 69,937 78,547 -10.2%

Social Security 39,226 34,275 29,625 29,835 -23.9%

Unemployment Comp 11,984 10,611 12,000 8,400 -29.9%

Education and Training 11,788 3,261 5,000 5,000 -57.6%

Travel 20,140 12,504 15,000 15,000 -25.5%

Contractual Services 52,232 54,863 58,350 59,600 14.1%

Other 8,818 7,944 11,550 14,680 66.5%

Total 1,096,683 1,005,239 898,090 894,470 -18.4%

Projected baseline expenditures – Assessor’s Office

2016 2017 2018 2019

Projected Projected Projected Projected

Salaries 506,527 516,902 527,639 538,191

Premium Pay 6,602 6,737 6,877 7,015

Fringe Benefits 192,447 206,881 221,363 235,751

Employee Pension Benefits 97,907 103,250 107,700 112,151

Social Security 30,302 30,923 31,565 32,197

Unemployment Comp 8,532 8,706 8,887 9,065

Education and Training 5,100 5,202 5,306 5,412

Travel 15,300 15,606 15,918 16,236

Contractual Services 60,792 62,008 63,248 64,513

Other 14,874 15,071 15,272 15,478

Total 938,383 971,286 1,003,775 1,036,009

The Department also generates approximately $1.0 million in revenue annually, mostly from PIN certifications. The County charges $20 every time the Department certifies the uniform parcel identification (UPI) on deeds, mortgages and other real estate conveyances. They certified the UPI for 41,000 parcels in 2013.1

1The number of parcels certified for UPI is one of the performance measure the Department reports in the County’s annual budget

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Other revenues include assessment appeal fees and Clean and Green fees that are charged to recover costs related to assessing the parcel’s Clean and Green Value.2 The following table lists the Department’s historical and budgeted revenues.

Historical revenues – Assessor’s Office

2012 2013 2014 2015

Actual Actual Budget Budget

Appeals 67,364 44,327 35,000 45,000

Clean and Green Application fee 7,31

References

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