Access & Functional Needs RESOURCE DIRECTORY

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Access & Functional Needs

RESOURCE DIRECTORY

Per 2-1-1 San Diego’s Alliance of Information and Referral Systems (AIRS) accreditation, we provide an accurate and real-time database of more than 6,000 resources and programs to the San Diego County community. Please note that this is only a paper copy of 2-1-1 San Diego’s Access and Functional Needs online resources that is maintained

by an AIRS certified Resource Center staff member. Please not that this paper copy is validated as of October 18, 2011, and the information it contains may have been updated and changed since that date.

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Access & Functional Needs

RESOURCE DIRECTORY

The Access & Functional Needs Workgroup is a collaborative of community and government agencies working for the common goal of ensuring people with access and functional needs are well equipped to

prepare, respond and recover efficiently to a disaster or public crisis in our region.

Thank you to those members for your guidance, participation and leadership in making sure that priceless resources are at the fingertips of those that need them most:

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Background

Disaster Resources Home Delivered Meals

Rehabilitation/Habilitation Services Medical Equipment/Supplies Assistive Technology Equipment Vocational/Education Services

Specialized Information and Referral Services Independent Living Services

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searchable online database. Using the power of technology and innovation, we connect people to the help they need.

About This Directory

Per 2-1-1 San Diego’s Alliance of Information and Referral Systems (AIRS) accreditation, we provide an accurate and real-time database of more than 6,000 resources and programs to the San Diego County community. Please note that this is only a paper copy of 2-1-1 San Diego’s Access and Functional Needs online resources that is

maintained by an AIRS certified Resource Center staff member. Please not that this paper copy is validated as of October 18, 2011, and the information it contains may have been updated and changed since that date.

This directory focuses on services, resources and information for the Access and Functional Needs community. This directory is aimed to provide information on preparedness, response and recovery during times of disaster for those individuals who may have additional needs before, during and after an incident in the functional needs area.

Who is Our Access and Functional Needs Community

In order to remain consistent with FEMA and the California Emergency Management Agency, Access and Functional Needs Populations are defined as those whose members may have additional needs before, during and after an incident in functional areas, including but not limited to: maintaining independence, communication, transportation, supervision, and medical care. Individuals in need of additional response assistance may include those who have disabilities, live in

institutionalized settings, are elderly, are children, are from diverse cultures, have limited English proficiency, or are non-English speaking, or are transportation disadvantaged. An individual with a disability is defined by the ADA as a person who had a physical or mental

impairment that substantially limits one or more major life activities, a person who has a history or record of such an impairment, or a person who is perceived by others as having such an impairment. The ADA does not specifically name all of the impairments that are covered.

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Calling 2-1-1 for Support

2-1-1 San Diego is a 24/7 stigma-free and confidential phone service dedicated to connecting people with community, health, and disaster services. When you call 2-1-1 San Diego, you are connected with a highly trained Client Service Representative (CSR) who can navigate the complex system, prescreen you for possible program and benefit eligibility, and connect you to the best military or veterans resources and benefit information based on branch of service, status of service including veterans and active duty, and by category, such as behavioral health, education and employment, and financial assistance.

How We Serve Our Community

Every hour of every day, someone in San Diego County searches for services, from substance abuse treatment to care for a child or aging parent, food, housing or financial assistance. With more than 6,000 health and human service programs provided by more than 2,000 community agencies, finding help can seem insurmountable. 2-1-1 is the first call for help.

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through a free, 24/7 stigma-free phone service and searchable online database. 2-1-1 serves the entire population of San Diego County as the only free, confidential, dialing code service in San Diego. By using the power of technology and innovation, 2-1-1 San Diego connects people to the help they need.

By dialing 2-1-1, clients are linked to a live highly-trained Client Service

Representatives (CSR) who will navigate them through their situations by assessing

their needs and then matching them to the best and closest resource in their community. Assistance is confidential and offered in more than 150 languages. 2-1-1’s highly trained CSRs, the majority of whom are Alliance of Information and Referral Systems (AIRS)-certified, provide a wide range of immediate resources to local individuals and families.

In addition to how we serve people in our community every day, we are also the first place to call during a disaster or emergency situation for information. In order to maintain the “2-1-1” dialing code

designated to us by the Public Utilities Commission (PUC), we must act as the 24/7 disaster information line for our community. This function was tested first when Hurricane Katrina hit New Orleans in August 2005; although this was not a local disaster, 2-1-1s across the United States mobilized to assist people in Louisiana as well as people in other states who were looking for loved ones or were interested in volunteering. Again, in October 2007, our disaster response functions were put to the test, this time in the largest scale disaster our County had seen in decades. Since 2007, 2-1-1 San Diego has responded to multiple local and national emergencies of all scales.

2-1-1’s Disaster Response Function

During a disaster, 2-1-1 works closely with the County of San Diego's Office of Emergency Services (OES) to provide public information to the community, rumor control and trend analysis to County officials, report community needs that are not being met, and act as the central communications point for other community agencies and non-governmental organizations.

During times of disaster, the environment that we operate in can be very different. The County of San Diego responds to emergencies as the SanDiego Operational Area (SDOA) comprising the entire area of San Diego County. All requests for mutual aid among governmental jurisdictions are funneled through the SDOA Emergency Operations Center (EOC). That EOC is also responsible to seek assistance from the state, and through the state, the federal government for resources that cannot be provided from within the SDOA.

"Thank you all for your

excellent services and

patience that I've had

every time I've called

for needs assistance.

Every time I call, my experience is top-notch.

You are such great help!"

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EOC will be activated at an appropriate level. During Level II or Level III activation, 2-1-1 San Diego will send a representative to the SDOA JIC that is normally located at the SDOA EOC. That representative will provide a face-to-face presence in the JIC, represent 2-1-1 San Diego interests, and relay information

concerning JIC and SDOA EOC requirements and activities to 2-1-1 San Diego.

2-1-1 San Diego will strive to continue to provide appropriate information and referral services during and following a disaster through the following means:

• Current facilities will be assessed for habitability and used to

• the maximum extent possible consistent with staff safety. The facility is currently undergoing

extensive hardening to ensure its continued functionality in the case of a disaster. In the event of the facility being uninhabitable, operations will be shifted to one of multiple offsite

redundant locations or at-home agents will be activated.

• If call volume exceeds the current staff capability to answer, staff will be expanded by extending

shifts from 8 to 12 hours and by activating the 2-1-1 Disaster Response

Team (DRT) volunteers. 2-1-1 San Diego also has the ability to offload calls to partner 2-1-1 agencies throughout California and may exercise this if call volume is unmanageable after DRT is activated.

• The Resource Center will determine the status and capability of service providers following a

disaster and provide updated information. They will also actively search out and document specific emergency-related services that may be temporarily available as a result of the emergency.

• Rumor Control activities will consist of identification of potential rumors and trends in calls by

the Telephone Center based on caller inquiries and to relay appropriate information to the SDOA EOC through the JIC.

• Provide continuing information as specified by the SDOA to non-governmental organizations

participating in the response through appropriate means depending on the situation and number of organizations involved.

• Maintain documentation of all incremental expenses related to the emergency to substantiate

any reimbursement requests or supplemental fund-raising following the emergency period.

• When an emergency occurs outside of usual office hours, San Diego Office of Emergency

Services (OES) will notify 2-1-1 San Diego of requirements through pre-designated communications means consisting of a 2-1-1 San Diego Duty Manager. When a disaster threatens or occurs, the 2-1-1 San Diego management team will convene as quickly as possible to assess the situation and activate this plan when required. While this plan is activated, 2-1-1 San Diego will organize and operate as outlined in the Roles and Responsibilities discussed in the Disaster Structure section.

IMPORTANT NUMBERS

TO KNOW

For emergencies or life-threatening situations, always call 911.

County Sheriff’s department Non-emergency dispatch (858) 565-5200. Access and Crisis Line: (800) 479-3339 Toll Free 24-Hour

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Agency Name: 211 San Diego

Program/Service Name: Disaster Response and Recovery Information and Referral Location: North Central

Dial 2-1-1 (San Diego County) or (858) 300-1211 (858)300-1311

www.211sandiego.org

Target Population: Victim - Disaster

Description: Provides information and referral to health and human services countywide through a phone center and online database. During times of disaster, offers information and referral specific to disaster response and recovery services. Information is made available to disaster victims and other service organizations over the phone, on the website, and in printed directories and other resource materials.

Eligibility: Not limited. Fees: No fees.

Intake Procedure: Phone or online.

Hours of Operation: 24 hours, 7 days a week

Services Provided: General Disaster Information, Specialized Information and Referral, Directory/Resource List Publication

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Agency Name: American Red Cross, San Diego and Imperial Counties Chapter Program/Service Name: Safe and Well

Location:

https://safeandwell.communityos.org/cms/ Target Population: All

Description: Offers an online registry where you can register yourself as â€œSafe and Wellâ€ or where concerned family and friends can search the list of those who have registered themselves as â€œSafe and Wellâ€ after a domestic disaster. The results of a successful search will display a loved oneâ€™s first name, last name and a brief message.

Eligibility: Fees: No Fees. Intake Procedure:

Hours of Operation: 24 hours a day/ 7 days a week Website Services Provided: Disaster Survivor Inquiries

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Agency Name: American Red Cross, San Diego and Imperial Counties Chapter Program/Service Name: Disaster Preparedness

Location: North Central 3950 Calle Fortunada San Diego, CA 92123 (858) 309-1431 Target Population: All

Description: Assists individuals and agencies in preparing for emergencies. Community education includes free classes for home, business, and schools. First aid and CPR classes are available for a fee. Also facilitates disaster preparedness exercises, drills, and training countywide.

Eligibility: Not limited.

Fees: No fees charged for disaster training services. CPR and First Aid class fees vary. Intake Procedure: Phone or walk-in.

Hours of Operation: 8:00 am -5:00 pm Monday-Friday

Services Provided: First Aid Instruction, CPR Instruction, Disaster Preparedness Information, Emergency Preparedness and Response Training

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Agency Name: American Red Cross, San Diego and Imperial Counties Chapter Program/Service Name: Disaster Response and Recovery

Location: North Central 3950 Calle Fortunada San Diego, CA 92123 www.sdarc.org

Description: Provides emergency assistance and long-term recovery services to people affected by disaster or threat of disaster. Immediate response services include food, water, clothing, shelter, limited supplemental medical aid, and mental health services.

Eligibility: Limited to victims of disaster. Fees: No fees.

Intake Procedure: Walk-in

Hours of Operation: Services are only available during disaster and are usually avaiable 24 hours a day, 7 days a week

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Agency Name: Cal Fire, Forestry and Fire Protection Department, State of California Program/Service Name: Readyforwildfire.org

Location:

www.readyforwildfire.org Target Population: All

Description: Provides information on the steps that you need take to protect your home in case of a Wilfire. Also provides Ready, Set, Go, a guide that illustrates the importance of having defensible space around your home and it will help educate you about the preparations you need to make so you can leave early and evacuate well ahead of a wildfire. This guide also provides information on how to retrofit your home with ignition resistant materials to address the threat of flying embers that can travel as far as a mile ahead of a flame front. Also provides links to other disaster preparedness resources including a link to how to create a Family Emergency Plan.

Intake Procedure: Online for more information and to to download your personal wildfire action plan. Hours of Operation: 24 hours, 7 days a week (online)

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Agency Name: Disability.gov

Program/Service Name: Emergency Preparedness Location:

www.disability.gov

Target Population: Disabled

Description: Provides tools and resources that can help you and your family, places of business, schools and others prepare for many different kinds of emergency situations. Also provides tips for preparing an emergency kit, information about the importance of including people with disabilities in developing emergency plans and the process of recovering from a disaster or emergency. Emergency management planners will find information that can help them effectively respond to the needs of people with disabilities.

Intake Procedure: Online

Hours of Operation: 24 hours, 7 days a week (online) Services Provided: Disaster Preparedness

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Agency Name: DisabilityPreparedness.gov

Program/Service Name: DisabilityPreparedness.gov Location:

www.disabilitypreparedness.gov Target Population:

Description: Provides practical information on how people with and without disabilities can prepare for an emergency. It also provides information for family members of, and service providers to, people with disabilities. In addition, this site includes information for emergency planners and first responders to help them to better prepare for serving persons with disabilities.

Eligibility: Not limited. Fees:

Intake Procedure: Online

Hours of Operation: 24 hours a day, 7 days a week (online) Services Provided: Disaster Preparedness

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Agency Name: Federal Emergency Management Agency - FEMA Program/Service Name: Disaster Assistance

Location: 500 C Street Washington, DC 20472 (800) 621-3362 (FEMA) (800) 462-7585 www.fema.gov

Description: Provides assistance for federally declared disasters, including individual assistance, public assistance, and hazard mitigation. Offers grants and loans to states, communities, businesses, and individuals. Funds the repair and reconstruction of public facilities damaged by disaster. Additional disaster services include coordinating government response, providing disaster education, and advising on building codes.

Eligibility: Limited to victims of a federally declared emergency. To be eligible for assistance, individuals must register with FEMA.

Fees: No fees.

Intake Procedure: Phone or online for information Hours of Operation: 24 hours/7 days a week

Services Provided: Federal Emergency Management Agency Offices, Disaster Relief Services, General Disaster Information, Disaster Loans, FEMA Disaster Assistance Tele-Registration

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Agency Name: Federal Emergency Management Agency - FEMA

Program/Service Name: Federal Emergency Management Agency - FEMA Location: 500 C St Washington, DC 20472 (800) 621-3362 (FEMA) (800) 462-7585 www.fema.gov

Description: Advises on building codes and flood plain management; teaches people how to get through a disaster; helps equip local and state emergency preparedness; coordinates the federal response to a disaster; makes disaster assistance available to states, communities, businesses and individuals; trains emergency managers; supports the nation's fire service; and administers the national flood and crime insurance programs. The range of FEMA's activities is broad indeed and spans the life cycle of disasters. The disaster life cycle describes the process through which emergency managers prepare for

emergencies and disasters, respond to them when they occur, help people and institutions recover from them, mitigate their effects, reduce the risk of loss, and prevent disasters such as fires from occurring.

Eligibility: Some services are limited to disaster victims. Fees: No fees for information.

Intake Procedure: Phone or online for information. Hours of Operation: 24 hours, 7 days a week (online)

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Agency Name: Health and Human Services Department, United States, Center for Disease Control Program/Service Name: Information Lines, Center for Disease Control

Location: (800) 232-4636 (888) 232-6348 www.cdc.gov

Target Population: All

Description: Provides information about HIV/AIDS, STD's, autism, immunizations, disease outbreaks, health issues covered in the media, disaster/emergency/terrorism preparedness, and international traveler's information.

Intake Procedure: Phone or go online for more information. Hours of Operation: 24 hours, 7 days a week (online)

Services Provided: General Disaster Preparedness Information, Terrorism Preparedness Information, Medical Information Lines

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Agency Name: NAMI San Diego

Program/Service Name: NAMI San Diego Helpline Location: Central

4480 30th Street San Diego, CA 92116 (619) 543-1434 Helpline www.namisandiego.org

Target Population: Disabled - Mentally

Description: Provides information and referral, advocacy, and support for people affected by serious mental illnesses. Offers support groups and classes available to family members and people living with mental illness. Educates them to access public and private health systems and patient advocacy. Helps with Section 8 and social Security questions. Provides public education and library books and videos. can mail or fax a list of licensed board and care residential facilities that accept people with mental illness. Also provides disaster information on mental health resources.

Eligibility: No age limitations for support groups, but must be able to interact at an adult level. Fees: No fees.

Intake Procedure: Phone for information. For support group schedule, phone or go online at www.namisandiego.org.

Hours of Operation: 9:00 am-5:00 pm Monday-Friday

Services Provided: Support Groups, Helplines/Warmlines, General Mental Health

Information/Education, Disability Rights Groups, Post Disaster Mental Health Services, Specialized Information and Referral

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Agency Name: Office of Emergency Services, San Diego County

Program/Service Name: The Community Emergency Response Team, San Diego Location:

5555 Overland Ave, Ste 1911 San Diego, CA 92123

(619) 533-4453 Target Population: All

Description: CERT Program is an all-risk, all-hazard training. Course is designed to help you protect yourself, family, neighbors and neighborhood in an emergency situation.

Eligibility: Fees:

Intake Procedure: Hours of Operation:

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Program/Service Name: The Community Emergency Response Team, Poway Location: North Inland

(760) 390-2350 Target Population:

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Program/Service Name: The Community Emergency Response Team, Chula Vista Location: South

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Program/Service Name: The Community Emergency Response Team, Borrego Springs Location:

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Program/Service Name: The Community Emergency Response Team, San Marcos Location: North Inland

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Program/Service Name: The Community Emergency Response Team, Julian Location: North Inland

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Program/Service Name: The Community Emergency Response Team, Mountain Empire Location: East

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Program/Service Name: The Community Emergency Response Team, Escondido Location: North Inland

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Program/Service Name: The Community Emergency Response Team, Encinitas Location: North Coastal

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Program/Service Name: The Community Emergency Response Team, Palomar Mountain Location: North Inland

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Program/Service Name: The Community Emergency Response Team, Imperial Beach Location: South

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Program/Service Name: The Community Emergency Response Team, Valley Center Location: North Inland

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Program/Service Name: The Community Emergency Response Team, Deer Springs Location:

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Program/Service Name: Emergency Services, Office of Emergency Services, San Diego County Location: North Central

5555 Overland Avenue, Suite 1911 San Diego, CA 92123

(858) 565-3490

www.sdcounty.ca.gov/oes Target Population: All

Description: Administers a regional program in cooperation with 18 incorporated cities within the county with a mission to coordinate the County's response to a disaster. Provides emergency and contingency planning, readiness training, and mutual aid procedure. Creates and maintains the Operational Area Emergency Plan that addresses emergency management functions. Also provides training, exercising, and education about that plan. Provides emergency information through the use of the Emergency Alert System (EAS) and the Life Saving Information For Emergencies Radio System (LIFE). Eligibility: Not limited.

Fees: No fees.

Intake Procedure: Phone or write.

Services Provided: Disaster Management Organizations, County Offices of Emergency Services, Disaster Relief/Recovery Organizations, Disaster Preparedness, Disaster Preparedness Information, Emergency Preparedness and Response Training

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Agency Name: Office of Emergency Services, San Diego County Program/Service Name: Alert San Diego

Location:

www.sdcounty.ca.gov/oes/ready/signup.html Target Population: All

Description: Offers a regional notification system that will be able to send telephone notifications to residents and businesses within San Diego County impacted by, or in danger of being impacted by, an emergency of disaster. This system will be used by emergency response personnel to notify those homes and businesses at risk with information on the event and/or actions (such as evacuation) they are being asked to take. The system utilizes the region's 9-1-1 database, provided by the local telephone company(ies), and thus is able to contact land-line telephones whether listed or unlisted. It is also TTY/TDD capable. Because the system uses the 9-1-1 database, only land-line numbers are in the system. If you have a Voice over IP (VoIP) or cellular telephone and would like to be notified over that device, or if you would like an email notification, you must register those telephone numbers and/or email address for use by the system.

Intake Procedure: Online to register your phone, cellular telephone or email address. Must fill out the registration form found online at http://www.sdcounty.ca.gov/oes/ready/signup.html. Each number and/or email provided will be added to the regional database. You will re

Hours of Operation: 24 hours/7 days a week

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Program/Service Name: The Community Emergency Response Team, North County (Bonsall, Fallbrook, Rainbow)

Location: North Inland 5555 Overland Ave, Ste 1911 San Diego, CA 92123

760-723-2015

Target Population: All

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Program/Service Name: The Community Emergency Response Team, Carlsbad Location: North Coastal

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Program/Service Name: The Community Emergency Response Team, Oceanside Location: North Coastal

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Program/Service Name: The Community Emergency Response Team, East County Location: East

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Program/Service Name: The Community Emergency Response Team, Ramona Location: North Inland

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Program/Service Name: The Community Emergency Response Team, Vista Location: North Coastal

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Program/Service Name: The Community Emergency Response Team, Elfin Forest Location:

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Agency Name: Salvation Army, Sierra Del Mar Division

Program/Service Name: Disaster Response and Recovery Services Location: Central

2320 Fifth Ave San Diego, CA 92101

(619) 446-0262 Emergency Disaster Services www.sandiego.salvationarmy.org

Description: Provides disaster response teams to serve at disasters and civil disorders and long-term disaster recovery services. Response services include spiritual ministry, identification/registration for locating victims, food services, shelter, financial assistance, donated goods, counseling, case

management, and advocacy. May coordinate or assist with reconstruction efforts in major disasters, usually joining with unmet needs and long-term recovery committees to determine, prioritize, and meet the needs of disaster victims. Support services, such as child care, may be available to assist families and individuals who are rebuilding. Also supports faith-based and community-based organizations who have volunteers involved in disaster recovery by donating financial resources and providing supplies, building materials, equipment, facilities, and warehouse capabilities.

Eligibility: Limited to disaster victims. Fees: No fees charged.

Intake Procedure: Phone.

Hours of Operation: 8:00am - 5:00pm Monday - Friday (Office)

Services Provided: Missing Persons Location Assistance, Undesignated Temporary Financial Assistance, Long Term Case/Care Management, Post Disaster Food Services, Post Disaster Mental Health Services, Disaster Donations Coordination, Post Disaster Housing Assistance, Post Di

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Agency Name: Alpine Community Center

Program/Service Name: Senior Program, Alpine Community Center Location: East

1830 Alpine Blvd Alpine, CA 91901 (619) 445-7330

www.alpinecommunitycenter.com Target Population: Elderly

Description: Offers various services targeting senior citizens, including blood pressure check, legal counseling provided by an attorney (appointment required), income tax counseling, exercise groups, and bingo. Offers a congregate lunch (call for reservations) and home-delivered meals to home-bound seniors. Rides to the congregate meals are available for disabled seniors living in Alpine.

Eligibility: Ages 60 years or older, or be the spouse of someone 60 years or older Fees: No fees charged for most services.

Intake Procedure: Phone or walk in

Services Provided: Congregate Meals/Nutrition Sites, Home Delivered Meals, Senior Center Bus Services, Legal Counseling, Blood Pressure Screening, Senior Centers

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Agency Name: City of Carlsbad

Program/Service Name: Senior Services Location: North Coastal

799 Pine St

Carlsbad, CA 92008 (760) 602-4650 www.carlsbadca.gov/

Target Population: Senior Citizens

Description: Provides social, recreational, and educational activities for seniors. Offers health screening services (blood pressure, hearing, cholesterol); health insurance (Medicare) counseling; mature driver training program; and income tax preparation (only during tax season) and legal assistance (information provided by an attorney; must make appointment). Also offers local transportation services for grocery shopping and doctor's appointments (must make reservation). Provides a noon meal; home delivery is available for homebound seniors (delivery also available on a short-term basis for seniors recovering from injuries, surgery, etc). Offers computer classes and has computers with Internet access available for people to use. Fitness room is also available.

Eligibility: Ages 55 years and older for most services; ages 60 years and older for nutrition program, home delivery, and transportation service.

Fees: Donations are requested for some services; a few services have fees. Intake Procedure: Phone, walk in, or go online for information.

Services Provided: Congregate Meals/Nutrition Sites, Home Delivered Meals, Legal Counseling, Blood Pressure Screening, Medicare Information/Counseling, Errand Running/Shopping Assistance, Fitness Equipment and Accessories, Mature Driver Training, Senior Centers

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Agency Name: City of National City

Program/Service Name: National City Senior Nutrition Program Location: South

1415 D Ave

National City, CA 91950 (619) 336-6752

www.ci.national-city.ca.us

Description: Provides a congregate lunch for senior citizens on a first-come, first-served basis. Provides home-delivered lunch for home bound seniors. Offers nutrition education programs.

Eligibility: Ages 60 years and older. Must live in National City. Fees: No fees charged for seniors.

Intake Procedure: Walk in.

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Agency Name: Fallbrook Senior Citizen's Center

Program/Service Name: Senior Citizen's Center, Fallbrook Location: North Inland

399 Heald Lane Fallbrook, CA 92028

(760) 723-9282 Administration Target Population: Senior Citizens

Description: Provides adult center that offers exercise, recreational activities, and lunch. Sponsors a nutrition program that provides a daily congregate meal that is served at 341 Heald Lane. Other services include home-delivered meals, blood pressure screening, glucose screening, hearing aid evaluations, surplus food distribution, income tax assistance, legal counseling including will preparation assistance and living will assistance, adult education classes, braille classes for the visually impaired, driver training, language interpretation, computer classes, and vials of life.

Eligibility: Ages 55 years and older.

Fees: The charge for meals is $3.00 for persons over age 60 and $4.00 for persons under age 60. Donations are welcome.

Intake Procedure: Phone or walk in.

Hours of Operation: 8:00am-4:00pm Monday-Friday

Services Provided: Government Surplus Food Distribution Sites, Congregate Meals/Nutrition Sites, Home Delivered Meals, Legal Counseling, Living Wills, Will Preparation Assistance, Blood Pressure Screening, Diabetes Screening, Hearing Screening, Nutrition Education, Braille

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Agency Name: Jewish Family Service of San Diego Program/Service Name: Foodmobile

Location: East Confidential (619) 229-2390 www.jfssd.org

Target Population: Homebound

Description: Provides hot kosher home-delivered meals to the elderly and younger homebound disabled adults. Frozen food is available for weekends and holidays and for areas that do not receive Monday-through-Friday delivery service. Volunteers deliver the meals. All volunteers are trained to conduct a safety inspection, and report any concerns back to our professional and caring staff. A sliding fee scale is available for those who qualify.

Eligibility: Seniors ages 60 years and older and younger adults with disabilities who are unable to provide nutrition for themselves. Clients do not have to be Jewish to receive meals.

Fees: Sliding fee schedule available.

Intake Procedure: Phone. Meals are delivered Mon-Fri to most areas in the City of San Diego and to the East County areas of El Cajon, Grossmont and La Mesa. Many other areas of the County receive

deliveries several times a week (frozen meals are available).

Hours of Operation: 10:30 am-1:00 pm Monday-Friday (depending on area)/Meal Delivery 8:00 am-4:00 pm Monday-Friday/Office

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Agency Name: Livewell San Diego

Program/Service Name: Nutrition Programs, Livewell San Diego, Clairemont Location: North Central

4425 Bannock St San Diego, CA 92117 (858) 483-5100

www.livewellsandiego.org Target Population: Elderly

Description: Provides congregate lunch meals at several locations in the central San Diego area for senior citizens. Also offers home-delivered meals to homebound seniors who are residents of Clairemont, Linda Vista, Ocean Beach, Serra Mesa, or parts of Pacific Beach.

Eligibility: Ages 60 years and older. Must be a resident of Clairemont, Linda Vista, Ocean Beach, Serra Mesa, or parts of Pacific Beach to receive home-delivered meals.

Fees:

Intake Procedure: Phone for information. Must make reservations at least 2 days in advance. Hours of Operation: Meal and delivery times vary by location.

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Program/Service Name: Nutrition Programs, Livewell San Diego, Belden Village, Kearny Mesa Location: North Central

7777 Belden Street San Diego, CA 92111 (858) 483-5100

Description: Provides congregate lunch meals at several locations in the central San Diego area for senior citizens. Also offers home-delivered meals to homebound seniors who are residents of Clairemont, Linda Vista, Ocean Beach, Serra mesa, or parts of Pacific Beach.

Fees:

Intake Procedure: Phone for information. Must make reservations at least 2 days in advance. Hours of Operation: 10:00 am-1:00 pm Monday-Friday

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Program/Service Name: Nutrition Programs, Livewell San Diego, Bayside Settlement House, Linda Vista Location: North Central

2202 Comstock Street San Diego, CA 92111 (858) 483-5100

Fees:

Intake Procedure: Phone for information. Must make reservations at least 2 days in advance. Hours of Operation: 10:00 am-1:00 pm (meal served at 11:45am) Monday-Friday

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Program/Service Name: Nutrition Programs, Livewell San Diego, Serra Mesa Location: North Central

Serra Mesa Mission Village Church San Diego, CA 92123

(858) 483-5100

Target Population: Elderly

Fees:

Intake Procedure: Phone for information. Must make reservations at least 2 days in advance. Hours of Operation: 10:00 am-1:00 pm Monday, Wednesday, Friday

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Program/Service Name: Nutrition Programs, Livewell San Diego, Ocean Beach Location: North Central

4726 Santa Monica Boulveard San Diego, CA 92107

(858) 483-5100

Fees:

Intake Procedure: Phone for information. Must make reservations at least 2 days in advance. Hours of Operation: 10:00 am-1:00 pm Monday-Friday

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Agency Name: Mama's Kitchen

Program/Service Name: Mama's Kitchen Location:

(619) 233-6262

www.mamaskitchen.org

Target Population: Illness - Other Diseases

Description: Prepares and delivers meals to people diagnosed with AIDS, who are HIV symptomatic, or have cancer. Individuals must be mental and/or physically unable to prepare their own meals. Three nutritional meals a day are provided, for every day of the year, and are prepared and delivered to the client's homes.

Eligibility: Must have case manager or social worker and/or be under medical care. No age limitations for those with HIV/AIDS. Patients with cancer must be under the age of 60. Must submit documentation of total monthly income. Eligibility requirements apply. Referral

Fees: No fees.

Intake Procedure: Phone; referral by case manager, social worker, or physician. No services provided on site.

Hours of Operation: 8:30 am-5:30 pm Monday-Friday/Admin. 3:00 am-6:00 pm Monday, Wednesday, Friday

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Agency Name: Meals On Wheels Coronado Hospital

Program/Service Name: Meals-On-Wheels, Coronado Hospital Location: South

250 Prospect Place Coronado, CA 92118 (619) 522-3800

Description: Delivers 2 meals a day (one hot, one cold) to those who are unable to shop for and prepare nutritious meals. Meals are delivered Monday - Friday. Meals are not delivered on primary holidays (Christmas, Thanksgiving, New Year's Day, and 4th of July).

Eligibility: Ages 18 years and older. Fees: Fixed fee schedule.

Intake Procedure: Phone.

Hours of Operation: 6:30 am-3:30 pm Monday-Friday Services Provided: Home Delivered Meals

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Agency Name: Meals on Wheels Greater La Jolla

Program/Service Name: Meals-on-Wheels, Greater La Jolla Location: North Central

9888 Genesee Ave La Jolla, CA 92037 (858) 452-0391

Description: Provides nutritious meals to those who are unable to shop or cook for themselves. Four diets are available with physician's request: general, diabetic, low sodium, and bland.

Eligibility: Adults who are disabled. Fees:

Intake Procedure: Upon referral, the coordinator makes a home or hospital visit to determine eligibility. Must have a doctor's diet order.

Hours of Operation: 9:00 am-1:00 pm Monday-Friday Services Provided: Home Delivered Meals, Pet Food

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Agency Name: Meals on Wheels Greater San Diego, Inc.

Program/Service Name: Meals-on-Wheels, North County Service Center Location: North Inland

930 Boardwalk Street, Unit C San Marcos, CA 92078 (760) 736-9900

www.meals-on-wheels.org Target Population: Senior Citizens

Description: Delivers 2 meals a day (1 hot and 1 cold) 7 days a week to seniors 60 and over. Special diets are available. Also provides pet food once a week through the Ani-Meals Program (supplies to households with cats or dogs). Offers information and referral services to clients for other social services.

Eligibility: Seniors ages 60 and older

Fees: Seniors 60 years and older pay a reduced fee. A further reduction possible following financial assessment.

Intake Procedure: Phone

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Program/Service Name: Meals-on-Wheels, East County Service Center Location: East

1488 Pioneer Way, Suite 4 El Cajon, CA 92020

(619) 447-8782

www.meals-on-wheels.org Target Population: Senior Citizens

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Program/Service Name: Meals-on-Wheels, Metro San Diego Service Center Location: North Central

2254 San Diego Ave, Ste 100 San Diego, CA 92110

(619) 295-9501

www.meals-on-wheels.com Target Population: Senior Citizens

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Agency Name: Meals with Love Vista/Oceanside

Program/Service Name: Home-Delivered Meals,Meals-on-Wheels Vista/Oceanside Location: North Coastal

651 Eucalyptus Ave Vista, CA 92084 (760) 726-1225 www.vomow.org

Description: Delivers meals to people in need in the Vista and Oceanside area. Although clientele consists primarily of seniors, also serves those confined to their homes for any reason, including illness, accident, or convalescence. Serves people of all ages. Meal can be custom tailored to fit the specific dietary needs or tastes of a client. Hot meals are delivered by noon.

Eligibility: Will serve anyone in need. Serves all ages. Must live in Vista or Oceanside. Fees: Daily Rate, sliding scale payments are available to very low-income clients. Intake Procedure: Phone.

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Agency Name: Neighborhood House Association Program/Service Name: Senior Service Center Location: Central

795 South Boundary Street San Diego, CA 92113 (619) 263-2108

www.neighborhoodhouse.org Target Population: Senior Citizens

Description: Offers social, recreational, educational, and health & nutrition services to senior citizens. Provides breakfast and lunch congregate meals. Also provides home-delivered meals to home-bound residents in the 92102, 92113, 92114, or 92139 zip code areas. Offers transportation services from senior's home to the center (must live in 92102, 92113, or 92114 zip code areas). Provides free use of computers with internet access. Offers a variety of informational presentation that address such topics as legal issues, Medicare, and health; on Thursdays (call for schedule).

Eligibility: Ages 60 years and older. Must live in zip code areas 92102, 92113, or 92114 to be able to receive transportation services to and from senior center. Must live in zip code areas 92102, 92113, 92114 or 92139 to be able to receive home-delivered meals. No

Fees: No fees charged; however, donations are suggested for meals and transportation.

Intake Procedure: Phone or walk in. For breakfast, walk in between 8:30am and 9:30am. For lunch, walk in before 12:00pm (lunch starts at noon).

Services Provided: Congregate Meals/Nutrition Sites, Home Delivered Meals, Computers, Senior Center Bus Services, Recreational Activities/Sports, Senior Centers, Public Internet Access Sites

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Agency Name: Poway Senior Center

Program/Service Name: Senior Community Center, Poway Senior Center Location: North Inland

13094 Civic Center Drive Poway, CA 92064 (858) 748-6094

www.powayseniorcenter.org Target Population: Senior Citizens

Description: Offers recreational, social, and educational programs for senior citizens. Provides an on-site congregate lunch and home-delivered meals to home-bound seniors. Provides transportation to seniors participating in the lunch program. Provides legal information and income tax, renter's credit, and property tax information (appointment required). Offers Medicare insurance counseling. Offers mature driver training classes. Provides housing search and roommate matching assistance. Provides information about other services in the community and assists families in locating services such as home help or counseling for seniors and their families. Offers health screening services and referrals to podiatry, hearing, and clinics. Runs a gift shop for seniors and community members to market their handcrafts.

Eligibility: Ages 50 years and older. Fees:

Intake Procedure: Phone or walk in. Call by non at least 2 days in advance to make lunch reservation. Hours of Operation: 8:00 am-4:00 pm Monday-Friday

Services Provided: Occasional Emergency Food Assistance, Congregate Meals/Nutrition Sites, Home Delivered Meals, Roommate/Housemate Matching Assistance, Senior Center Bus Services, Medicare Information/Counseling, Recreational Activities/Sports, Mature Driver Training, Seni

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Agency Name: Ramona Senior Center

Program/Service Name: Nutrition Program, Ramona Senior Center, Pacific Educational Facilities Location: North Inland

434 Aqua Lane Ramona, CA 92065 (760) 789-0440

www.ramonarec.com/senior_center.html Target Population: Homebound

Description: Provides congregate hot lunches on-site. Also provides home-delivered midday meals to homebound senior citizens. Provides transportation to and from Center for lunch only.

Eligibility: Ages 60 years and older; will provide meals for non-seniors for a fee.

Fees: No fees charged for seniors; however, donations of $3 per on-site meal are requested; $3.50 for home-delivered meals. $4 fee for non-seniors (on-site only; no home delivery).

Intake Procedure: Phone for reservations.

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Agency Name: Rancho Bernardo Senior Services Program/Service Name: Senior Services

Location: North Inland

16769 Bernardo Center Dr, Ste K-14 San Diego, CA 92128

(858) 487-2640

www.rbernardo.com/seniors/seniorservices.htm Target Population: Senior Citizens

Description: Provides social, recreational, and educational activities for senior citizens. Offers free consultation with a financial planner, legal, income tax, and health insurance assistance. Provides home-delivered meals to homebound people. Offers telephone reassurance, weekly blood pressure checks, flu shots, and monthly hearing tests. Offers a monthly "55 Alive" driving instruction course provided by the AARP. Has DMV publications. Offers referrals to home assistance, handymen, drivers, sitters, nurses, caregivers, and retirement homes.

Eligibility: Ages 55 and older for most programs. Fees: No fees.

Intake Procedure: Phone or walk in. Appointments must be made for financial planning, legal income tax, reverse mortgage, and insurance assistance, "55 Alive" driving course, and hearing tests.

Services Provided: Home Delivered Meals, Blood Pressure Screening, Hearing Screening, Flu Vaccines, Telephone Reassurance, Recreational Activities/Sports, Mature Driver Training, Senior Centers

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Agency Name: Samahan Senior Citizens Center

Program/Service Name: Multiservices Project, Mira Mesa Location: North Central

8460 Mira Mesa Blvd San Diego, CA 92126 (858) 578-7520

Description: Provides social, educational, and recreational services for senior citizens. Offers a

congregate lunch and provides home-delivered meals to home bound seniors (must live in specific areas to be eligible to receive home-delivered meals). Offers health education and nutrition counseling, health insurance (HICAP) counseling, translation and interpretation services, friendly visiting to home bound and disabled seniors, and telephone reassurance. Offers blood pressure screenings. Also offers recreational programs, including exercise classes, dances with live music, and excursions and gatherings during special occasions and holidays.

Eligibility: Ages 60 years and older for most services. To receive home-delivered meals, must be 60 years or older, disabled, and live in specific service area.

Fees: No fees charged for most services.

Intake Procedure: Phone or walk in. Some services require an appointment. Hours of Operation: 9:00 am-2:00 pm Monday-Friday

Services Provided: Congregate Meals/Nutrition Sites, Home Delivered Meals, Blood Pressure Screening, Nutrition Education, Health Insurance Information/Counseling, Adult Day Programs, Friendly Visiting, Telephone Reassurance, Language Interpretation, Language Translation, Re

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Agency Name: Samahan Senior Citizens Center

Program/Service Name: Multiservices Project, Market Street Location: Central

2926 Market St San Diego, CA 92102 (619) 234-1360

Description: Provides social, educational, and recreational services for senior citizens. Offers a

congregate lunch and provides home-delivered meals to home bound seniors (must live in specific areas to be eligible to receive home-delivered meals). Offers health education and nutrition counseling, health insurance (HICAP) counseling, translation and interpretation services, friendly visiting to home bound and disabled seniors, and telephone reassurance. Offers blood pressure screenings. Also offers recreational programs, including exercise classes, dances with live music, and excursions and gatherings during special occasions and holidays.

Eligibility: Ages 60 years and older for most services. To receive home-delivered meals, must be 60 years or older, disabled, and live in specific service area.

Fees: No fees charged for most services. Intake Procedure:

Services Provided: Congregate Meals/Nutrition Sites, Home Delivered Meals, Blood Pressure Screening, Nutrition Education, Health Insurance Information/Counseling, Adult Day Programs, Friendly Visiting, Telephone Reassurance, Language Interpretation, Language Translation, Re

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Agency Name: Senior Community Centers of San Diego Program/Service Name: Food and Nutrition

Location: Central 1525 4th Ave, Ste 200 San Diego, CA 92101 (619) 235-6538

www.servingseniors.org Target Population: Elderly

Description: Provides hot breakfast and lunches to seniors in congregate meal setting. Also provides nutrition and health and wellness education. Delivers one hot and one cold meal 7 days a week to home-bound seniors in central San Diego.

Eligibility: 60 years and older. For breakfast, must live in zip code area 92101, 92103, 94104, or 92116. For home-delivered meals, must be low income and frail, disabled, recently discharged from the hospital, or otherwise unable to obtain meals.

Fees: Suggested donation is $2.25 per congregate meal. For home-delivered meals, suggested donations is $3 per meal. No one is turned away if unable to pay.

Intake Procedure: Phone or walk in; must register.

Hours of Operation: 6:30am-4:00pm Monday-Friday 7:00 am-2:30 pm Saturday 8:00 am-2:30 pm Sunday

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Agency Name: Solana Beach Presbyterian Church Senior Center

Program/Service Name: Senior Center, Solana Beach Presbyterian Church Location: North Coastal

120 Stevens Ave Solana Beach, CA 92075 (858) 509-2580

www.solanapres.org

Description: Offers social, recreational, and educational programs for senior citizens. Provides a congregate lunch on Wednesdays (reservations required at least 1 week in advance). Also provides home-delivered meals on Wednesdays to homebound seniors. Offers bus transportation (bus has a wheelchair lift) to Wednesday Senior Center activities and lunch. Must call in advance to request a ride. Offers health insurance counseling (HICAP) and legal information; must have appointment. Offers classes, including exercise, arts and crafts, and current events.

Eligibility: Ages 55 and older.

Fees: No fees charged for many programs. Annual membership is $15, but membership is not required to participate for most programs, Suggested donation of $5 for Wed. lunch. Bus transportation operates on a donation basis.

Intake Procedure: Phone for information. Lunch reservations must be made 1 week in advance. Hours of Operation: Hours vary. Phone for information.

Services Provided: Congregate Meals/Nutrition Sites, Home Delivered Meals, Senior Center Bus Services, Legal Counseling, Health Insurance Information/Counseling, Recreational Activities/Sports, Senior Centers

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Agency Name: Special Delivery San Diego Program/Service Name: Special Delivery Location: Central

4021 Goldfinch St San Diego, CA 92103 (619) 297-7373

www.special deliverysandiego.com Target Population: Homebound

Description: Prepares and delivers nutritious meal packages to homebound people with AIDS, Cancer or who have a life threatening illness.

Eligibility: Must be diagnosed with AIDS or referred by social worker for terminal illness. Fees: No fees.

Intake Procedure: Phone for appointment.

Hours of Operation: 8:30 am-5:00 pm Monday-Friday Services Provided: Home Delivered Meals

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Agency Name: St Jude's Senior Program

Program/Service Name: Nutrition Program, Boston Avenue Location: Central

3751 Boston Avenue San Diego, CA 92113 (619) 264-4771

Description: Provides a congregate hot meal 5 days a week primarily for senior citizens. Provides home-delivered meals to home bound seniors.

Eligibility: Ages 60 years and older.

Fees: Suggested donation is $2.75 for seniors and their spouses; $4.50 for those younger than 60. Intake Procedure: Phone or walk in

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Agency Name: St Jude's Senior Program

Program/Service Name: Nutrition Program, George Stevens Center Location: Central

570 South 65th Street San Diego, CA 92114 (619) 266-2066

Description: Provides a congregate hot meal 5 days a week primarily for senior citizens. Provides home-delivered meals to home bound seniors.

Eligibility: Ages 60 years and older

Fees: Suggest donation is $2.75 for seniors and their spouses; $4.50 for those younger than 60. Intake Procedure: Phone or walk in

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