Solution Selection Guide. Asset Performance Management (APM) Software. Dan Miklovic, November Solution Selection Guide

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Enterprise Quality Management Software Solution Selection Guide

Matthew Littlefield, May 2012

Solution Selection Guide

Asset Performance Management (APM) Software

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Asset Performance Management: Solution Selection Guide

Asset Performance Management Market Overview

Asset Performance Management (APM) solutions can cover a broad spectrum of application and business process areas, almost as broad as Operational Excellence itself. For businesses that use physical assets to produce goods or services—ensuring those assets deliver optimal performance encompasses everything from collecting data about how they are currently performing to the tools and applications that enable how to predict the best use for those assets to achieve operational goals in the most cost effective manner. The tools/applications needed to manage such a broad range of processes are numerous. In some cases the functionality for certain business process management may reside in multiple applications, even in those traditionally thought of as belonging to other domains. Nominally, the set of applications that delivers the functionality most commonly associated with APM is:

 Advanced Machine Diagnostic Systems/Software  Calibration Management Systems

 Computerized Maintenance Management Systems

 Condition Monitoring Systems used to support Condition Based Maintenance  Corrosion Analysis Systems

 Enterprise Asset Management Systems  Exposure Management Systems

 Labor Tracking, Training Management, and Certification Support Systems  Lockout/Tagout Systems

 Lubrication Programs/Systems  Maintenance Training Systems  Mobile/Field Service Solutions  Modeling & Simulation Systems

 MRO Procurement and Stores Inventory Management Systems

 Reliability Centered Maintenance Systems/Tools (such as RCA, FMEA)  Vibration Analysis Systems

All of these systems, applications, and tools need to interact with each other and need to talk to applications in other domains, such as generic HR systems, ERP applications, finance &

accounting. Likewise, they need to be compatible with process control systems, data historians, and other Manufacturing Execution Systems / Manufacturing Operations Management (MES / MOM) applications.

These systems are also quite diverse, often with a very different focus points and characteristics. Many of the solutions are primarily process or machine centric, dealing with real-time data. This data may come from literally thousands of sources in time spans that range down to the sub-second level. Frequently this data has immediate value, but may or may not have any long-term value. At the other end of the spectrum are solutions that are involved primarily with higher-level business processes and have high degrees of human interaction. These applications deal with information that may not change frequently, but has persistence. If the asset register resides in an Enterprise Asset Management (EAM) application the information may need to be maintained over the entire life of the asset, which may be 20 or more years.

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This has led to the situation in the market today where many different solutions co-exist. Some providers offer a comprehensive range of solutions including EAM solutions or computerized maintenance management software/solutions (CMMS), as well as analytics and MES/MOM

functionality, at least to the level of linking with automation systems and specialized tools like quality or calibration management. Other providers have focused on a single functional area that may be quite specific, and still others may lie somewhere in the middle with more than a point solution but not a full suite of functionality, which nevertheless has focused on the needs of a specific industry or set of industries. And finally others may focus geographically or by business size with either point solutions or broader solution sets.

This market diversity has made it extremely difficult for many end-users to evaluate and select the appropriate set of providers to aid them in their pursuit of Operational Excellence in the context of Asset Performance Management. This APM Solution Selection Guide will help with that process by providing a single resource documenting the capabilities of the providers in the APM market that are most frequently seen in manufacturing and asset intensive industries.

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How the APM Solution Selection Guide Was Prepared

The APM Solution Selection Guide was prepared using data collected from the various providers in a variety of ways. For most providers the process included responding to an online data entry tool followed by a Web or face-to-face briefing. Part of the data collection process included checking references provided by the vendors. Other end-user references came from members of LNS Research’s Global Executive Council clients, other consulting clients, or meetings at various user group meetings or other events. Prior to publication vendors were provided an opportunity to verify particular details for factual accuracy.

In a few cases vendors either declined to provide a response via the online collection tool, or to conduct a vendor briefing, or both. Some vendors could not accommodate the timing of the preparation of the Solution Selection Guide while others explicitly declined participation. Where a vendor is a significant provider in the market space but declined to participate LNS Research used a combination of end-user resources as well as publicly available material to make an assessment of the vendor’s capabilities. Those vendors were still given the opportunity to review the material published in the guide for factual accuracy. Some vendors responded to this request while others did not. In those cases where the provider did not participate in some fashion in the data collection and verification process a notation has been made with detailed information as to their particular circumstances. End-users are advised to perform additional due diligence on those vendors that did not participate to validate the information in the profile section.

Using the Solution Selection Guide

Given the breadth of the APM space and the varying degrees of functionality that providers offer, ranging from very specific point solutions to broad enterprise solutions with a spectrum of

functionality, many users struggle to identify potential providers appropriate for their situation. At the same time the APM space is growing in terms of both packaged functionalities and industry-specific solutions, which is challenging for companies trying to create a shortlist of potential vendors. Any organization interested in implementing elements of APM should take the appropriate steps for determining which solution is right for its operations. First, current capabilities, functionalities, and IT architectures should be assessed. The identification of where investments have been made in ERP, MES/MOM, Historians, Industrial Automation, EHS Applications and Enterprise Quality

Management Software (EQMS) solutions, as well as existing APM point solutions and broader solution sets and other applications should all be used as criteria for choosing a vendor.

Next, because the selection and implementation of an APM solution takes significant resources, the educational process is integral for a successful investment. The LNS Research APM Solution Selection Guide aims to simplify this process, covering a total of 20 vendors, both point solutions and broader suites. Following the summary tables offers a snapshot of each company as well as a brief analysis. The guide also has an individualized table for each vendor, providing an extensive overview in a single location. The table covers the following areas:

 APM Functionality: Lists the APM functionalities offered by vendors. It includes all of the functionality associated with all of the APM related products the vendor offers and, where possible, identifies which products provide which specific APM functionality. To avoid creating excessively long tables when vendors offer nearly full coverage the table makes a generalized notation to that effect. Where a vendor has more limited functionality only the

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specific functions are listed. In Either case readers should use the tables in conjunction with the Harvey Ball Charts in the first section of the document to gain a complete picture.

 Technology Delivery Model: Lists the delivery model options offered by vendors. Ex: On-premise, Cloud, etc.

 Technology Development Platforms: Lists the platforms used by vendors to develop and integrate solutions. Ex: Java/J2EE, Microsoft .NET, etc.

 Integration Standards Supported: Lists the new standards supported by vendors that support interoperability and ease integration efforts. Ex. ISA-95, OAGIS, OPC UA, MIMOSA, ISO55000, etc.

 Industries Served: Lists the industries as well as various sub-verticals served by vendors. Ex: Chemicals, Pharmaceuticals, Automotive, etc.

 Geographies Served: Lists the regions covered by vendors. Ex: North America, Europe, etc.  Company Sizes Served: Lists the company sizes targeted by vendors. Ex: Small, Medium,

and Large enterprises

For each of the Market Area Served and Functionality tables the responses are categorized in one of the following ways:

 Have Coverage: Means the vendor has capabilities in this area but does not consider it an existing or emerging strength.

 Area of Strength: Shows the areas in which the vendor believes it stands out in the market and LNS Research has done research that validates that users gain significant benefit from using this feature or function, or that support is particularly good in that region or industry.  Emerging Strength: Shows the areas in which the vendor believes investment of resources

is enhancing its ability to deliver that functionality or serve that market segment and LNS Research has done research that validates that users stand to gain significant benefit from using this feature or function once it is fully developed or that support is becoming

significantly better in that region or industry.

 Next Release: The vendor will support this platform in its very next release and not later than 12 months from the date of this report publication.

For the deployment model table the responses are categorized in one of the following ways:  Provides: Means the vendor delivers the solution in this deployment model.

 Predominant: Means the vendor deploys the solution most often using this model(s)  Not Provided: Means the vendor does not support this delivery model.

 Next Release: Means the vendor will offer this delivery model in the very next release. For the Development Platform table the responses are categorized in one of the following ways:

 Development Platform: Means the vendor does all of its native development on this platform.

 Ported: Means the vendor does development on another platform and then ports its solution to this platform

 Legacy Platform: The vendor has delivered on this platform in the past and still supports it, but with bug fixes only and no new enhancements.

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 Next Release: The vendor will support this platform in its very next release and not later than 12 months from the date of this report publication.

For the Integration Standards Supported table the responses are categorized in one of the following ways:

 Standard: Means the vendor delivers this capability as part of the standard product.  Optional: Means the vendor offers this capability as an option for additional cost.

 Custom: Means the vendor has or is willing to provide this capability as a custom project.  Next Release: Means the vendor will provide this capability as part of the standard offering

in the very next release.

This guide serves as a critical executive resource for moving forward with the decision of selecting an APM provider. LNS Research believes that the functionalities offered by each of these vendors meet the needs of the market as described in the sections.

Users should use the summary tables that follow this section to identify potential vendors for further research. They should then refer to the detailed vendor descriptions to generate a shortlist of

candidates they believe have the potential to address their needs. Once a shortlist of vendors has been created the decision makers should work with their teams to build a Request for Proposal (RFP) that can be sent to these prospective vendors. After reviewing the responses and getting references and other feedback, a cross-functional committee comprising executives, plant

managers, and engineers and maintenance professionals across the organization should make the final decision.

Solution Coverage Tables

This section uses Harvey Ball charts to summarize the coverage of each of the vendors. It provides a snapshot that allows for quick identification as to which vendors offer a solution that may be appropriate for an organization’s specific situation. Each table has an explanation of the meaning of each Harvey Ball symbol as it maps back to the responses outlined in the section above. It is

important to understand these tables are not quantitative ratings of a vendors capabilities but rather a visual aid to identify whether the provider has capabilities in a particular area. In most cases the differences between fully filled Harvey balls and partially filled Harvey balls are subtle degrees of capabilities and ARE NOT A STACKED RANKING TOOL. Percentage of fill of a ball does not

correlate to percentage of functionality delivered by a provider. Readers should use the charts only to verify if a particular provider has some degree of capabilities regarding a particular criterion and then read that providers detailed review for more information.

Where a supplier did not cooperate with LNS Research in the preparation of this guide we have “grayed out” the column (in a shade of rose) for that vendor and suggest readers refer to the vendor specific section for more specific information as a narrative has been provided as to what LNS Research believes the vendor offers and its relative strength in the market. Another color coding convention is employed where a vendor has capabilities in a specific functional area (or other category) but it is strictly related to providing services related to that specific topic. In these cases where the provider has no applications or devices delivering that functionality and only can deploy other providers’ products or offer consulting related to that topic, the cell in the chart is highlighted in yellow.

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Functionality

In the functionality table there are a few of points to consider when comparing the providers. In some cases a vendor may indicate coverage or strength but it is related to a specific product. For example, there are vendors that offer utility focused EAM solutions and have excellent linear asset coverage in that specific package, but the solution it typically sells into another industry may not have linear asset capability. Clients are advised to both see the vendor specific sections that follow as well as validate the functionality specific to the solution they have chosen.

Another point of note is that some of the providers in the table offer a combination of products and services. In particular, several of the automation and control vendors have consulting and services groups that have deep expertise in implementing most common EAM/CMMS solutions and can assist in the deployment of whatever third-party package utilized, but the vendor has no specific product to deliver. In those cases LNS Research has elected to tag the cell with an “S” in addition to the symbol, denoting the vendor’s coverage, and highlighted the cell in yellow. This implies users must have an alternative technology solution to deliver the core functionality, although the provider in question may be able to assist in maximizing the benefit achievable from that capability. Clients should also see the provider-specific sections that follow for further clarifying information related to the product versus services aspect of these types of providers.

Key for Functionality Tables (only)

0

No Coverage

3

Emerging Strength

2

Have Coverage

4

Strength

N indicates it is planned in the next release

Table 1: Functionality

ABB AssetPoint Bentley Emerson Anomaly Case Management 0 2 1 0 Asset Big Data Analytics 3 0 3 0 Asset Health Management 2 4 4 0 Asset Performance Analytics / Intelligence 3 4 4 2 Asset Performance Dashboards 3 4 4 2 Asset Register Database 4 4 4 2 Calibration Support 4 4 4 2 Compliance Management 4 4 4 2 Contractor Management 4 2 4 2 Corrosion monitoring and prediction solutions 0 0 2 0 Craft Training Simulation 0 0 0 0 Criticality Analysis 2 4 4 4 Direct Machine Tool Integration 0 0 0 0

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Document Management 2 4 4 2 Electronic Work Order Work Instruction Support 4 4 4 4 Embedded Software Maintenance Support 0 2 0 0 Employee Forecasting & Scheduling 0 4 4 4 Employee Training & Certification Management 0 4 2 2 Engineering Content Management 0 0 4 0

ERP Integration 2 4 4 2

Excess MRO Inventory Disposal 4 2 0 0 Exposures Management 4 0 0 0 FAA Regulated Asset Support 2 0 0 2

Fleet Analytics 0 2 0 0

Industrial Energy Management Functionality 0 2 3 2 INPO AP-913 System Health/Long Term Asset Management 4 0 4 0 Integrated Alarm Management 2 4 4 0

Labor Analytics 0 4 0 2

Life Cycle Costing Analysis 3 2 2 0 Linear Asset Support 4 4 4 2

Lockout/Tagout 4 4 0 2

Maintenance & investment optimization algorithms 3 0 2 4 Maintenance Process Change Control Management 4 3 2 2 Maintenance Requests 4 4 4 2 Maintenance Work Order Management 4 4 4 2 Maintenance Work Planning & Scheduling 4 4 4 2 Mechanical Integrity 0 4 3 0 Mobile Asset Tracking 4 4 4 4 Mobile Operations Visualization & Management 4 4 4 3 Monitoring & Diagnostic Workflow 2 0 0 0 MRO Inventory Management 4 4 4 4 MRO Inventory Optimization 2 4 0 4 MRO Purchase Orders 4 4 4 0 MRO Purchase Requests 4 4 4 2 MRO Storeroom Operations 4 4 4 2

OEE Calculations 0 3 4 4

Plant CAD/CAM/PLM Integration 0 4 4 2 Plant Data Historization 2 4 4 2 Predictive Diagnostics as a Service 2 0 0 0 Predictive Maintenance Work Order Support 4 4 4 2 Preventative Maintenance Work Order Support 4 4 4 2

Pricing Analysis 0 0 0 0

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Production Loss Analysis 2 4 3 0 Real-Time Maintenance Performance Visualization 3 4 4 0 Reconfigurable Asset Train Support 4 0 0 0 Reliability Planning & Analysis 4 0 4 4

Rich Asset Model 2 2 4 4

Rotable Asset Support 4 4 4 4 SAP Master Data Governance 0 0 0 0 Shipping Receiving Support 4 4 4 0 Shutdown/Turnaround Planning 2 4 4 3

Simulation 2 0 4 0

Supplier Management 4 4 4 2 Supplier Quality Tracking 2 2 0 4 Time & Attendance 2 4 4 0 Tools to Support CBM 4 4 4 4 Tools to Support PdM 4 4 4 4 Tools to Support RCM 4 4 4 4

GE Honeywell IBM IFS Anomaly Case Management 4 0 3 Asset Big Data Analytics 4 4 4 Asset Health Management 2 0 2 Asset Performance Analytics / Intelligence 4 4 4 Asset Performance Dashboards 4 4 4 Asset Register Database 4 0 4

Calibration Support 0 0 3

Compliance Management 2 0 4 Contractor Management 0 0 4 Corrosion monitoring and prediction solutions 0 4 0 Craft Training Simulation 0 0 0 Criticality Analysis 2 0 3 Direct Machine Tool Integration 2 0 2

Document Management 2 0 4

Electronic Work Order Work Instruction Support 4 0 4 Embedded Software Maintenance Support 0 0 0 Employee Forecasting & Scheduling 0 0 4 Employee Training & Certification Management 2 0 4 Engineering Content Management 0 0 3

ERP Integration 2 4 4

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Exposures Management 0 0 2 FAA Regulated Asset Support 2 4 4

Fleet Analytics 2 0 0

Industrial Energy Management Functionality 2 4 0 INPO AP-913 System Health/Long Term Asset Management 2 0 3 Integrated Alarm Management 4 0 0

Labor Analytics 2 0 4

Life Cycle Costing Analysis 0 0 4 Linear Asset Support 0 0 4

Lockout/Tagout 2 0 2

Maintenance & investment optimization algorithms 2 0 2 Maintenance Process Change Control Management 0 0 2 Maintenance Requests 2 4 4 Maintenance Work Order Management 2 0 4 Maintenance Work Planning & Scheduling 2 0 4 Mechanical Integrity 2 0 0 Mobile Asset Tracking 4 4 4 Mobile Operations Visualization & Management 2 4 4 Monitoring & Diagnostic Workflow 4 0 0 MRO Inventory Management 0 0 4 MRO Inventory Optimization 0 0 4 MRO Purchase Orders 0 0 4 MRO Purchase Requests 0 0 4 MRO Storeroom Operations 0 0 4

OEE Calculations 4 4 4

Plant CAD/CAM/PLM Integration 2 0 2 Plant Data Historization 4 4 2 Predictive Diagnostics as a Service 4 0 0 Predictive Maintenance Work Order Support 4 4 4 Preventative Maintenance Work Order Support 0 4 4

Pricing Analysis 0 0 0

Procure to pay effectiveness 0 0 3 Production Loss Analysis 2 0 3 Real-Time Maintenance Performance Visualization 4 4 4 Reconfigurable Asset Train Support 0 0 4 Reliability Planning & Analysis 4 0 2

Rich Asset Model 4 0 0

Rotable Asset Support 4 0 4 SAP Master Data Governance 0 0 0 Shipping Receiving Support 4 0 4

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Shutdown/Turnaround Planning 4 0 4

Simulation 0 0 0

Supplier Management 0 0 4

Supplier Quality Tracking 4 0 4 Time & Attendance 0 0 4 Tools to Support CBM 4 0 4 Tools to Support PdM 4 0 3 Tools to Support RCM 4 0 4

Infor MaintenanceAssistant Meridium Anomaly Case Management 0 0 3 Asset Big Data Analytics 3 N 4 Asset Health Management 0 0 4 Asset Performance Analytics / Intelligence 3 4 4 Asset Performance Dashboards 4 3 4 Asset Register Database 4 2 4 Calibration Support 2 0 4 Compliance Management 4 N 4 Contractor Management 2 N 0 Corrosion monitoring and prediction solutions 0 0 2 Craft Training Simulation 2 2 0 Criticality Analysis 0 0 3 Direct Machine Tool Integration 2 4 0 Document Management 2 3 2 Electronic Work Order Work Instruction Support 4 2 2 Embedded Software Maintenance Support 2 3 3 Employee Forecasting & Scheduling 4 0 0 Employee Training & Certification Management 2 4 2 Engineering Content Management 0 0 3

Excess MRO Inventory Disposal 2 2 0 Exposures Management 4 0 0 FAA Regulated Asset Support 4 0 0

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Linear Asset Support 4 2 3

OEE Calculations 2 0 4

Plant CAD/CAM/PLM Integration 4 0 2 Plant Data Historization 2 2 4 Predictive Diagnostics as a Service 0 0 3 Predictive Maintenance Work Order Support 4 3 3 Preventative Maintenance Work Order Support 4 2 3

Procure to pay effectiveness 0 0 0 Production Loss Analysis 0 0 4 Real-Time Maintenance Performance Visualization 2 0 4 Reconfigurable Asset Train Support 4 0 0 Reliability Planning & Analysis 4 N 4

Rotable Asset Support 4 2 2 SAP Master Data Governance 0 0 2 Shipping Receiving Support 2 2 0 Shutdown/Turnaround Planning 3 3 2

Simulation 0 0 3

Supplier Management 2 2 0 Supplier Quality Tracking 2 0 0 Time & Attendance 2 0 0 Tools to Support CBM 4 3 4 Tools to Support PdM 4 3 4 Tools to Support RCM 4 3 4

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MROConnection Mtell Oniqua Anomaly Case Management 0 2 0 Asset Big Data Analytics 0 2 0 Asset Health Management 0 0 0 Asset Performance Analytics / Intelligence 0 2 4 Asset Performance Dashboards 0 2 4 Asset Register Database 0 2 0 Calibration Support 0 0 0 Compliance Management N 0 0 Contractor Management 0 0 0 Corrosion monitoring and prediction solutions 0 0 0 Craft Training Simulation 0 0 0 Criticality Analysis 0 0 3 Direct Machine Tool Integration 0 0 0 Document Management 0 0 0 Electronic Work Order Work Instruction Support 0 0 0 Embedded Software Maintenance Support 0 0 0 Employee Forecasting & Scheduling 0 0 0 Employee Training & Certification Management 0 0 0 Engineering Content Management 0 0 0

Maintenance & investment optimization algorithms 0 0 2 Maintenance Process Change Control Management 2 0 0 Maintenance Requests 2 0 0 Maintenance Work Order Management 2 0 0 Maintenance Work Planning & Scheduling 2 0 0 Mechanical Integrity 0 0 0

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Mobile Asset Tracking 0 0 0 Mobile Operations Visualization & Management 0 0 0 Monitoring & Diagnostic Workflow 0 0 0 MRO Inventory Management 4 0 4 MRO Inventory Optimization 4 0 4 MRO Purchase Orders 4 0 0 MRO Purchase Requests 4 0 4 MRO Storeroom Operations 4 0 4 OEE Calculations 0 0 N Plant CAD/CAM/PLM Integration 0 0 0 Plant Data Historization 0 0 0 Predictive Diagnostics as a Service 0 0 0 Predictive Maintenance Work Order Support 0 0 0 Preventative Maintenance Work Order Support 0 0 2

Procure to pay effectiveness 0 0 3 Production Loss Analysis 0 0 0 Real-Time Maintenance Performance Visualization 0 0 0 Reconfigurable Asset Train Support 0 0 0 Reliability Planning & Analysis 0 0 0

Rotable Asset Support 0 0 0 SAP Master Data Governance 0 0 0 Shipping Receiving Support 0 0 0 Shutdown/Turnaround Planning 2 0 0

Simulation 0 0 0

Oracle Rockwell SAP Anomaly Case Management 0 0 3 Asset Big Data Analytics 2 3 4 Asset Health Management 0 0 2 Asset Performance Analytics / Intelligence 2 4 2 Asset Performance Dashboards 2 4 4

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Asset Register Database 4 4 4 Calibration Support 2 4 2 Compliance Management 2 4 4 Contractor Management 4 0 3 Corrosion monitoring and prediction solutions 0 0 0 Craft Training Simulation 0 0 2 Criticality Analysis 0 0 2 Direct Machine Tool Integration 0 4 2 Document Management 2 4 4 Electronic Work Order Work Instruction Support 2 4 4 Embedded Software Maintenance Support 0 4 2 Employee Forecasting & Scheduling 2 0 4 Employee Training & Certification Management 2 0 2 Engineering Content Management 2 0 2

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OEE Calculations 2 4 4 Plant CAD/CAM/PLM Integration 2 4 2 Plant Data Historization 2 4 2 Predictive Diagnostics as a Service 0 0 2 Predictive Maintenance Work Order Support 4 3 4 Preventative Maintenance Work Order Support 4 4 4 Pricing Analysis 0 0 2 Procure to pay effectiveness 2 0 2 Production Loss Analysis 0 0 2 Real-Time Maintenance Performance Visualization 2 4 2 Reconfigurable Asset Train Support 4 2 2 Reliability Planning & Analysis 2 2 2 Rich Asset Model 2 0 2 Rotable Asset Support 2 4 2 SAP Master Data Governance 0 0 4 Shipping Receiving Support 4 0 4 Shutdown/Turnaround Planning 4 4 4

Simulation 0 0 0

Schneider Siemens Xtivity Anomaly Case Management 2 0 0 Asset Big Data Analytics 3 3 0 Asset Health Management 2 0 0 Asset Performance Analytics / Intelligence 4 3 0 Asset Performance Dashboards 4 4 0 Asset Register Database 4 2 0 Calibration Support 4 2 0 Compliance Management 4 4 0 Contractor Management 4 2 0 Corrosion monitoring and prediction solutions 0 0 0 Craft Training Simulation 4 0 0 Criticality Analysis 0 0 0 Direct Machine Tool Integration 4 4 0

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Document Management 4 4 0 Electronic Work Order Work Instruction Support 4 4 0 Embedded Software Maintenance Support 2 4 0 Employee Forecasting & Scheduling 4 0 0 Employee Training & Certification Management 4 2 0 Engineering Content Management 0 0 0

Excess MRO Inventory Disposal 2 0 4 Exposures Management 4 0 0 FAA Regulated Asset Support 4 0 0 Fleet Analytics (Mobile) 0 0 0 Industrial Energy Management Functionality 4 4 0 INPO AP-913 System Health/Long Term Asset Management 2 0 0 Integrated Alarm Management 2 0 0

Maintenance & investment optimization algorithms 2 0 0 Maintenance Process Change Control Management 4 2 0 Maintenance Requests 4 2 0 Maintenance Work Order Management 4 2 0 Maintenance Work Planning & Scheduling 4 2 0 Mechanical Integrity 0 0 0 Mobile Asset Tracking 4 3 0 Mobile Operations Visualization & Management 4 3 0 Monitoring & Diagnostic Workflow 2 0 0 MRO Inventory Management 4 0 4 MRO Inventory Optimization 4 0 4 MRO Purchase Orders 4 2 4 MRO Purchase Requests 4 2 4 MRO Storeroom Operations 4 0 0 OEE Calculations 4 4 0 Plant CAD/CAM/PLM Integration 4 4 0 Plant Data Historization 4 4 0 Predictive Diagnostics as a Service 2 0 0 Predictive Maintenance Work Order Support 4 3 0 Preventative Maintenance Work Order Support 4 3 0 Pricing Analysis 0 0 0 Procure to pay effectiveness 0 0 0

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Production Loss Analysis 2 0 0 Real-Time Maintenance Performance Visualization 4 3 0 Reconfigurable Asset Train Support 4 0 0 Reliability Planning & Analysis 4 4 0 Rich Asset Model 2 0 0 Rotable Asset Support 4 2 0 SAP Master Data Governance 0 0 0 Shipping Receiving Support 4 2 0 Shutdown/Turnaround Planning 4 2 0

Simulation 4 2 0

Deployment/Delivery Model

Users should understand the implications of how a vendor deploys its solutions. If it offers on-premise only and Cloud is of interest that particular vendor may not be appropriate. If a vendor offers multiple deployment options it is important to understand if there are differences in the code base for the alternatives and how the products are supported and releases are managed.

Key for Deployment/Delivery Models Table (only)

0

No Coverage

₂

Provided

₆

Legacy

Offering

4

Predominant

Model

1

Available in next release

Note: * Indicates there are more than two solutions and it varies by specific product & users should verify specific details for the products they are considering

Where two symbols are shown it means that there are two major solutions and users should verify the specific details for the product they are considering.

Table 2: Deployment/Delivery Model(s)

ABB AssetPoint Bentley Emerson On-Premise: Perpetual License with Support 4* 4 4 2 On-Premise: Periodic License with Support 2* 0 4 2 Hosted at our site on dedicated server 0 0 3,1 4

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Hosted at our site as single instance/multi tenant 4,1 0 0 4 Hosted at 3rd party site single instance/multi

tenant 2* ₄ ₀ ₀

Hosted at a Cloud provider like MS or Amazon 2* ₂ ₃ ₀

GE Honeywell IBM IFS On-Premise: Perpetual License with Support 2 4 4 On-Premise: Periodic License with Support 2 2 3 Hosted at our site on dedicated server 2 2 2 Hosted at our site as single instance/multi tenant 2 2 0 Hosted at 3rd party site single instance/multi

tenant 2 2 0

Hosted at a Cloud provider like MS or Amazon 2 0 2

Infor MaintenanceAssistant Meridium On-Premise: Perpetual License with Support 4 0 4 On-Premise: Periodic License with Support 0 0 2 Hosted at our site on dedicated server 2 0 2 Hosted at our site as single instance/multi

tenant 2 0 2

Hosted at 3rd party site single instance/multi

tenant 2 4 4

MROConnection Mtell Oniqua On-Premise: Perpetual License with Support 0 2 4 On-Premise: Periodic License with Support 0 4 0 Hosted at our site on dedicated server 0 2 0 Hosted at our site as single instance/multi tenant 0 0 0 Hosted at 3rd party site single instance/multi

tenant 0 2 1

Oracle Rockwell SAP On-Premise: Perpetual License with Support 4 4 4 On-Premise: Periodic License with Support 2 0 4

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Hosted at our site on dedicated server 2 2 4 Hosted at our site as single instance/multi tenant 2 0 0 Hosted at 3rd party site single instance/multi

tenant 2 0 0

Schneider Siemens Xtivity On-Premise: Perpetual License with Support 4 4 0 On-Premise: Periodic License with Support 0 4 0 Hosted at our site on dedicated server 2 2 0 Hosted at our site as single instance/multi tenant 2 0 0 Hosted at 3rd party site single instance/multi

tenant 2 0 0

Development Platform

Users should consider the platform on which a product is developed very carefully. Typically, in on-premise versions of software new functionality and product releases are available first on the development platform and then later on ported platforms. If a platform is considered a legacy platform it often means that new features or modules may not be available on that platform or that there is an installed base but the platform is no longer supported. Users should always verify with the vendors they are considering the implications of a particular platform choice.

Key for Development Platform Tables (only)

0

Not Provided

₃

Ported

₁

Available in

next release

4

Development

Platform

7

Legacy Platform

Where multiple symbols are shown it means that there are multiple solutions and users should verify the specific details for the product they are considering.

Table 3: Platform Support

ABB AssetPoint Bentley Emerson GE Honeywell

ASP 4/1 0 0 0 0 0

ASP.NET 4/1 0 4 0 0 0

C/C++ 4/1 0 4 7 4 7

Delphi 0 0 0 0 0 0

Documentum xCP 0 0 0 0 0 0 GE Proficy & Predix 0 0 0 0 4 0

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Asset Performance Management: Solution Selection Guide HTML5 0 4 1 4 4 7 IBM Websphere 0 0 4 0 0 0 Java/J2EE 7 0 4 0 4 7 MS Sharepoint 0 0 0 0 0 7 MS Silverlight 0 0 0 0 0 7 MS.NET 4/1/ 4 4 4 4 7 net4.5/SQL 0 0 0 0 0 0 Oracle Forms 0 0 0 0 0 0 Oracle Fusion 0 0 0 0 0 0 Oracle Weblogic &

Database 0 0 0 0 0 0 Own platform 0 0 0 0 0 0 PL/SQL 0 0 0 0 0 0 PTC/Thingworx 0 0 0 0 0 0 SAP Netweaver 0 0 4 0 0 0 SAP/HANA 0 0 0 0 0 0 TCL 0 0 0 0 0 0 Web Services 0 4 4 4 4 7 Weblogic & JBOSS Wildfly 0 0 0 0 0 0

IBM IFS Infor MaintenanceAssistant Meridium

ASP 0 0 0 0

ASP.NET 0 0 0 0

C/C++ 0 0 0 4

Delphi 0 0 0 0

Documentum xCP 0 0 0 0 GE Proficy & Predix ₀ ₀ ₀ ₁

HTML5 3 4 0 4 IBM Websphere 7 0 0 0 Java/J2EE 4 4 4 4 MS Sharepoint 0 0 0 0 MS Silverlight 4 0 0 0 MS.NET 4 4 0 4 net4.5/SQL 0 0 0 0 Oracle Forms ₀ ₀ ₀ ₀ Oracle Fusion 4 0 0 0 Oracle Weblogic &

Database 4 0 0 0

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Asset Performance Management: Solution Selection Guide PL/SQL ₀ ₀ ₀ ₀ PTC/Thingworx 0 0 0 0 SAP Netweaver 0 0 0 0 SAP/HANA 0 0 0 1 TCL 0 0 0 0 Web Services 4 4 4 4

Weblogic & JBOSS Wildfly 0 4 0 0

MROConnection Mtell Oniqua Oracle

ASP 0 0 0 0

ASP.NET 4 4 0 0

C/C++ 0 4 0 0

Delphi 0 0 0 0

Documentum xCP 0 0 0 0 GE Proficy & Predix 0 0 0 0

HTML5 0 4 4 0 IBM Websphere 0 0 0 0 Java/J2EE 4 0 4 4 MS Sharepoint 0 0 0 0 MS Silverlight 0 0 0 0 MS.NET 0 4

7

0 net4.5/SQL 4 0 0 0 Oracle Forms 0 0 0 4 Oracle Fusion 0 0 0 0 Oracle Weblogic &

Database 0 0 0 4 Own platform 0 0 0 0 PL/SQL 0 0 1 4 PTC/Thingworx 0 0 0 0 SAP Netweaver 0 4 0 0 SAP/HANA 0 4 0 0 TCL 0 0 0 0 Web Services 0 4

1

0 Weblogic & JBOSS Wildfly 0 0 0 0

Rockwell SAP Schneider Siemens Xtivity

ASP 4 0 0 0 0

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C/C++ 4 0 4 0 0

Delphi 0 0 0 0 0

Documentum xCP 0 0 0 0 0 GE Proficy & Predix 0 0 0 0 0 HTML5 4 0 4 4,3,1 0 IBM Websphere 7 0 0 0 0 Java/J2EE 7 0 4 0 4 MS Sharepoint 4 0 40 0 0 MS Silverlight 7 0 0 0 0 MS.NET 4 0 0 4,7 0 net4.5/SQL 0 0 0 0 4 Oracle Forms 0 0 0 0 0 Oracle Fusion 0 0 0 0 0 Oracle Weblogic &

Database 0 0 0 0 0 Own platform 0 0 0 0 0 PL/SQL 0 0 0 0 0 PTC/Thingworx 0 0 0 0 0 SAP Netweaver 0 437 0 0 0 SAP/HANA 0 437 0 4,3,1 0 TCL 0 0 0 0 0 Web Services 4 437 4 4.3 0 Weblogic & JBOSS Wildfly 0 0 0 0 0

Interfaces and Integration Models Supported

Users should be cognizant of how a supplier can interface its solution to other applications in its APM and enterprise software portfolio.

Key for Interfaces and Integration Models Supported Table (only)

0

Not

Provided

3

Optional

4

Standard

₂

Custom

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Table 4: Interface and Integration Models Supported

ArcGIS 0 2 3 0 0 0 B2MML 0 2 0 0 0 0 CAx 0 3 0 0 0 0 IBM Websphere MQ 0 2 4 0 0 0 ISA95 0 2 0 0 4 0 ISA99 0 3 0 0 0 0 JDBC 0 0 4 0 4 0 MIMOSA 0 2 3 0 4 0 MS.NET 4 3 4 0 0 4

Multiple ISO. API, JA-, IEC

and ISA standards 0 0 4 0 0 0

OAGIS 0 2 0 0 0 0

ODBC 4 3 4 0 4 4

OPC-Classic 0 3 4 4 4 4

OPC-UA 0 2 0 4 4 0

Open O&M 0 0 3 0 0 0 Oracle Fusion Middleware 0 2 0 0 0 0

Own API 0 0 4 0 0 0 PAS55 Compliant Standards 0 2 4 4 0 0 SAP xMII 0 3 0 0 0 0 STEP 0 2 0 0 0 0 TIBCO 0 2 0 0 0 0 Web Services 0 3 4 4 4 4

ArcGIS 4 2 2 0 B2MML 0 0 2 0 CAx 0 0 2 0 IBM Websphere MQ 2 0 2 0 ISA95 0 0 2 0 ISA99 0 0 2 0 JDBC ₄ ₀ ₀ ₄ MIMOSA 2 0 2 0 MS.NET 0 4 2 4

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Asset Performance Management: Solution Selection Guide Multiple ISO. API, JA-, IEC

and ISA standards 0 0 0 0

OAGIS 4 4 2 0

ODBC 4 4 2 0

OPC-Classic 4 0 3 3

OPC-UA 0 0 3 3

Open O&M 0 0 2 0

Oracle Fusion Middleware 2 0 2 0

Own API ₀ ₀ ₄ ₄ PAS55 Compliant Standards 0 4 2 3 SAP xMII 0 0 2 0 STEP 0 0 2 0 TIBCO 2 0 2 0 Web Services 4 4 4 4

ArcGIS 0 0 0 4 B2MML 0 0 0 2 CAx 0 0 0 2 IBM Websphere MQ 0 4 0 2 ISA95 0 3 0 2 ISA99 0 0 0 2 JDBC 0 0 4 0 MIMOSA 0 4 0 2 MS.NET 0 4 0 2

and ISA standards 0 0 0 0

OAGIS 0 0 0 2

ODBC 0 4 4 2

OPC-Classic 0 4 0 2

OPC-UA 0 4 0 2

Open O&M 0 4 0 2 Oracle Fusion Middleware 0 4 0 4

Own API 0 0 4 0

PAS55 Compliant

Standards 0 0 0 2

SAP xMII 0 0 0 2

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TIBCO 0 0 0 2

Web Services 0 4 1 4

ArcGIS 0 4 4 0 0 B2MML 4 0 2 4,3 0 CAx 0 4 0 0 0 IBM Websphere MQ 2 0 0 0 0 ISA95 4 0 4 4 0 ISA99 4 0 0 0 0 JDBC 0 0 0 0 0 MIMOSA 4 0 4 0 0 MS.NET 4 0 4 0 0

and ISA standards 0 0 4 0 0

OAGIS 4 0 0 0 0

ODBC 4 4 4 0 0

OPC-Classic 4 0 4 4,3 0

OPC-UA 4 4 4 4,3 0

Open O&M 0 0 4 0 0 Oracle Fusion Middleware 2 0 0 0 0

Own API 0 0 4 0 0 PAS55 Compliant Standards 0 4 4 0 0 SAP xMII 2 4 2 0 0 STEP 0 0 0 0 0 TIBCO 0 0 4 0 0 Web Services 4 4 4 0 0

Industries Served

It is important to consider the industries in which a vendor operates. That said, if a vendor has experience in a similar (but not identical) industry this may be a reason to consider it as well, especially if there is a strong geographic presence within business locations, and a vendor with better industry experience does not have close by geographic presence. The industry and geography tables are best considered together for this reason.

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Key for Industries Served Table (only)

0

No Coverage

3

Emerging Strength

2

Have Coverage

4

Strength

Table 5: Industries Served

ABB AssetPoint Bentley Emerson GE

A&D 2 4 4 2 4 Agriculture 0 0 4 0 4 Automotive 0 4 2 2 4 Beverage/Foods 0 4 2 2 4 Chemicals 2 4 4 4 4 Consulting 0 2 0 4 0

Consumer Durables (White Goods) 0 2 0 2 0 Consumer Packaged Goods 2 2 0 2 4 Defense Forces 0 0 4 0 0

Education 0 2 0 0 0

Hi Tech 0 4 0 0 0

Industrial Equipment Manufacturing 0 4 4 2 4 Medical Devices 0 4 0 0 4

Metals 0 4 4 4 4

Mining 4 4 4 4 4

Oil & Gas 2 4 4 4 4

Packaging 0 2 0 2 4 Paper/Lumber/Forest Products 0 4 4 4 4 Pharmaceuticals 0 0 0 4 4 Public Infrastructure 0 0 4 0 2 Public Transit 2 0 4 0 2 Publishing 0 2 0 0 0 Semiconductor 0 4 0 0 4 Telecommunications 2 0 0 0 0 Transport: Rail/Air/Maritime 0 0 3 0 4 Utilities 4 4 4 4 4

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Honeywell IBM IFS Infor

Maintenance Assistant A&D 4 4 4 4 Agriculture 0 0 0 0 Automotive 0 3 4 4 Beverage/Foods 0 3 4 4 Chemicals 4 3 4 4 Consulting 0 3 3 3

Consumer Durables (White Goods) 0 2 4 3 Consumer Packaged Goods 2 2 4 4 Defense Forces 0 4 0 0

Education 0 0 4 3

Hi Tech 0 4 4 4

Industrial Equipment Manufacturing 0 4 4 4 Medical Devices 0 4 4 4

Metals 3 4 4 4

Mining 4 4 4 4

Oil & Gas 4 4 4 4

Packaging 0 4 4 4 Paper/Lumber/Forest Products 4 4 3 4 Pharmaceuticals 2 3 4 4 Public Infrastructure 0 4 2 4 Public Transit 0 4 2 2 Publishing 0 0 3 4 Semiconductor 0 2 4 4 Telecommunications 0 3 3 4 Transport: Rail/Air/Maritime 0 4 2 2 Utilities 4 4 4 4

Meridium MROConnection Mtell Oniqua Oracle

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Education 2 0 0 0 4

Hi Tech 3 0 0 0 4

Metals 4 2 3 4 4

Mining 4 4 3 4 4

Oil & Gas 4 4 3 4 4

Packaging 4 2 0 0 4 Paper/Lumber/Forest Products 4 4 0 2 4 Pharmaceuticals 3 4 3 0 4 Public Infrastructure 3 0 4 4 4 Public Transit 3 0 0 4 4 Publishing 2 0 0 0 4 Semiconductor 3 2 0 0 4 Telecommunications 3 3 0 0 4 Transport: Rail/Air/Maritime 4 4 4 0 4 Utilities 4 4 4 4 4

Education 0 4 2 0 0

Hi Tech 4 4 2 0 0

Metals 4 4 4 0 2

Mining 4 4 4 4 4

Oil & Gas 4 4 4 3 4

Packaging 4 4 2 4 2

Paper/Lumber/Forest Products 4 4 4 2 4 Pharmaceuticals 4 4 2 3 4 Public Infrastructure 0 4 0 0 0

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Asset Performance Management: Solution Selection Guide Public Transit 0 4 0 0 0 Publishing 0 4 0 0 0 Semiconductor 2 4 0 4 2 Telecommunications 0 4 0 0 2 Transport: Rail/Air/Maritime 0 4 4 0 4 Utilities 4 4 4 4,3 4

Geographies Served

As noted above, users should consider geographies and industries served in conjunction. It may be preferable to choose a vendor with a strong local presence but with a weaker industry presence in some situations. Users should be wary of on-premise solutions with little geographic presence, but this may not be as serious a factor in a Cloud type deployment.

Key for Geographies Served Tables (only)

0

No Coverage

3

Emerging Strength

2

Have Coverage

4

Strength

Where multiple symbols are shown it means that there are multiple solutions and users should verify the specific details for the product they are considering

Table 6: Geographies Served

Africa 2 2 4 3 4 3 Asia Pacific 2 2 4 4 4 3 Australia/New Zealand 4 2 4 3 4 4 Europe - EU 4 4 4 2 4 4 Europe - Non EU 2 2 4 3 4 4 India 2 2 4 3 4 4 Latin America 2 4 4 3 4 4 Middle East 2 2 4 4 4 4 North America 4 4 4 4 4 4

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Africa 4 2 2 4 Asia Pacific 4 3 2 4 Australia/New Zealand 4 4 4 4 Europe - EU 4 4 3 4 Europe - Non EU 4 2 3 4 India 4 3 3 4 Latin America 4 3 3 4 Middle East 4 2 3 4 North America 4 4 4 4

Africa 2 0 2 4 Asia Pacific 2 0 4 4 Australia/New Zealand 4 2 4 4 Europe - EU 2 2 3 4 Europe - Non EU 2 0 0 4 India 2 0 2 4 Latin America 2 2 4 4 Middle East 4 2 2 4 North America 4 4 4 4

Africa 4 4 4 2 2 Asia Pacific 4 4 4 2,3 2 Australia/New Zealand 4 4 4 2 4 Europe - EU 4 4 4 4 2 Europe - Non EU 4 4 3 2 2 India 4 4 3 3 2 Latin America 4 4 4 4,3 4 Middle East 4 4 3 2 3 North America 4 4 4 4,3 4

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Organization Sizes Served

Users should consider the organization size that a particular solution provider targets. If the user is small and the vendor only caters to larger customers they may not find the solution appropriate for their needs. Likewise, a large organization may find that a vendor that typically serves small to mid-sized clients incapable of meeting their support needs. As with all of the previous tables, this is a guideline and users should consult the specific vendor sections as well as verifying all information for currency with each vendor they are considering.

Key for Organization Size Served (only)

0

No Coverage

3

Emerging Strength

2

Have Coverage

4

Strength

Table 7: Organization Size Served

Revenue ABB AssetPoint Bentley Emerson GE Honeywell <$50 Million 0 2 2 2 3 2 $50-$500 Million 2 4 3 2 4 2 $500 Million-$1 Billion 4 4 4 4 4 4 >$1 Billion 4 4 4 4 4 4

Revenue IBM IFS Infor MaintenanceAssistant Meridium <$50 Million 2 2 4 3 $50-$500 Million 4 3 4 4 $500 Million-$1

Billion 3 4 3 4

>$1 Billion 3 4 3 4

Revenue MROConnection Mtell Oniqua Oracle <$50 Million 4 0 0 2 $50-$500 Million 4 0 2 4 $500 Million-$1 Billion 4 3 3 4 >$1 Billion 4 3 4 4

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Revenue Rockwell SAP Schneider Siemens Xtivity <$50 Million 2 2 2 4 4 $50-$500 Million 4 4 4 4 4 $500 Million-$1 Billion 4 4 4 4 4 >$1 Billion 4 4 4 4 4

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Solution Providers in Detail

Note: When using the individual vendor section and the APM functionality table, refer to the Harvey Ball charts in the overview section for the most complete listing of supported functionality, markets and deployment models. Also, functionality frequently varies significantly by product in the case of suppliers that offer multiple products, so validation with the vendor of the capabilities of the specific product(s) being considered is a must. When interpreting the tables in this section it is important to remember that if an item appears in either the center or right hand columns it also then could be listed in the left hand column. For brevity’s sake items appearing in the center or right hand columns were not duplicated in the left hand column although they technically could be.

Integration standards are not included in the individual write-ups since they often vary significantly by product and usually can be dealt with as optional or custom development activities.

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ABB

Based out of Zurich, Switzerland, and with about 140,000 employees and operations in over 100 countries, ABB is best known as a powerhouse in automation and energy management. What is less known is that ABB has also been a software and industry applications provider in the APM solutions market. ABB is one of the few automation suppliers that offers solutions spanning all five levels from the sensor to the enterprise asset management level. In addition to its APM solutions the company also offers generalized MOM and industry specific operational solutions, particularly for the utilities, energy, and mining sectors.

The company also offers an Industrial Energy Management (IEM) application that is particularly well suited for optimizing costs around electric utility purchasing and co-generation strategies, as well as for managing general energy and water resources across a broad range of industries.

ABB’s industry focus is primarily in process, hybrid industries, and utilities, with key solution strengths in Power (leveraging its acquisition of Ventyx Power Transmission and Distribution

solutions in May of 2010), Mining & Minerals (leveraging their acquisition of Mincom in May of 2011 for complete technical mining solutions in the areas of mine planning, asset management,

production accounting, business intelligence and analytics), Chemicals, Oil & Gas, and Paper. Moving forward, ABB has a strategy to continue to invest in improving and harmonizing their industry solutions capabilities in APM.

ABB provides its APM solutions via the ABB Enterprise Software product group. The specific APM products are:

 Asset Health Center – core APM solution with predictive analytics that enables asset intensive industries to combine data from sensors and control systems with other data collected throughout the enterprise to predict, prioritize, and address potential operational risks related to equipment failures. Asset Health Center supports CBM, maintenance optimization and integration with work requests in EAM systems. The Asset Health Center solution also supports long-term asset management by optimizing and recommending asset replacement based on organization priorities including but not limited to asset criticality, asset replacement cost, and asset condition.

 Asset Suite – an EAM solution primarily targeted at the utilities sector, primarily generation. It is a full function EAM solution that is based on years of experience serving the power

industry by the predecessor companies Indus International and TSW that were part of Ventyx, which is the core of ABB Enterprise Software product group.

 Ellipse – an EAM solution targeted at asset intensive industries but originally developed for the mining industry as a core product of the Australian software company Mincom. Ellipse has evolved to be one of the more feature-rich EAM solutions available with support for complex assets such as reconfigurable asset trains that can be found in rail, linear assets as found in transmission and distribution and rail, and support for environments with large volumes of rotable assets such as what is found in transportation and energy.

 ER Suite – an equipment reliability application based on INPO AP-913 that automates the processes associated with identifying critical components, monitoring their performance, taking corrective actions, and enhancing reliability across the equipment lifecycle. It is made up of a number of modules with different naming conventions.

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ABB prides itself in being able to design, deliver, and support integrated industry solutions that can span from devices to enterprise business systems, virtually anywhere in the world. With such a broad portfolio of solutions and capabilities it is well positioned to operate in the era of the Industrial Internet of Things (IIoT) and Smart Connected Assets. In the core industries that ABB targets it is a good choice for a broad range of APM functionality. In other industries ABB may have capabilities that are of interest, but sometimes identifying the proper solution can be difficult and ABB’s website does not necessarily make it easy to locate information related to certain products like ER Suite. Still, its APM solutions generally have good reviews from customers who enjoy a robust support community composed of ABB Services offerings, particularly in the utilities sector, as well as peer groups that support each other.

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ABB at a Glance

http://www.abb.com

Total Coverage Area Emerging

Strength/Other

Area of

Strength/Predominant Delivery Model/Platform

Industries Served _A&D

Chemicals Consumer Packaged Goods Public Transport Mining Utilities

APM Functionality _{Shutdown/Turnaround}

Planning

MRO Inventory

Optimization

Supplier Quality

Tracking

FAA Regulated Asset

Support Document Management Plant Historian ERP Integration Asset Performance Dashboards Asset Performance Analytics

Asset Big Data

Analytics Real-Time Maintenance Performance Visualization Lifecycle Costing Analysis Most core EAM/CMMS functionality except those listed in the first or second columns

Company Sizes

Served 

$50-$500 Million >$500 Million

Geographies Served _{Rest of world not}

considered a strength and listed in right hand column North America EU AZ/NZ Technology Development Platforms Java / J2EE is a legacy platform on some products Microsoft .NET C / C++ ASP ASP.Net Technology Delivery Model  On-Premise Periodic License On-Premise Perpetual License

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Asset Performance Management: Solution Selection Guide Hosted at Third-Party Site Hosted at Cloud Provider Hosted Single

Instance Model for Most Products

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AssetPoint

AssetPoint is headquartered in Greenville, SC with customers in numerous asset intensive

industries. It is privately held with approximately 50 employees. Its APM offering is TabWare, a full function EAM application suite that is available as either on-premise software or as a SaaS hosted application. TabWare originated at Fluor, the large engineering services and construction company, in 1978 as a mainframe CMMS application. It was spun out of Fluor in 2002 with Triton Partners acquiring a majority interest in 2008.

With over 35 years of development history TabWare has emerged as one of the more feature-rich EAM and predictive maintenance solutions in the market. With its mainframe roots it was also one of the first EAM/CMMS applications to be offered as SaaS since the affordability of a mainframe was beyond the reach of many companies. Built on an MS.NET platform today it also has HTML5 and Web Services technology at its core.

AssetPoint has customers across the globe and across many asset intensive industries. Over the long span of years it has existed TabWare has been interfaced to the vast majority of ERP

applications as well as numerous plant floor systems. As such, it is relatively easy to integrate into most environments. AssetPoint has not emphasized IIoT connectivity but it can connect to real-time systems via protocols such as OPC, which is prevalent in plants today. Users considering TabWare should validate that AssetPoint’s IIoT strategy will accommodate their own plans on how to integrate Smart Connected Assets going forward as this is not clearly articulated in AssetPoint’s marketing currently.

For customers seeking an affordable, feature-rich EAM application that supports predictive and RCM methodologies for asset management TabWare is a good choice, particularly if a hosted solution is desirable. For prospects in the Americas TabWare is well supported and has good local user support communities. Prospects in the rest of the world will need to consider AssetPoint’s size and ability to support operations within relevant time zones. But as a hosted solution AssetPoint is used to providing around-the-clock support and this issue is not a serious one. For users that are not looking for a solution on a public Cloud provider, TabWare can provide either single or multi-tenant implementations hosted at a certified secure facility.

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AssetPoint at a Glance

http://www.assetpoint.com/

Total Coverage Area Emerging

Strength/Other

Area of

Strength/Predominant Delivery Model/Platform

Industries Served _Consulting

Consumer Durable Goods Consumer Packaged Goods Publishing Education Packaging A&D Automotive

Food & Beverage

Chemicals High Tech Industrial Equipment Medical Devices Metals Mining

Oil & Gas

Paper & Forest

Products

Semiconductors

Utilities

APM Functionality MRO Storeroom

Operations Excess MRO Inventory Disposal Shipping / Receiving Support Supplier Management Contractor Management Supplier Quality Management

FAA Regulated Asset

Support Reconfigurable Asset Support Rotable Asset Support OEE Calculation

Virtually all common

EAM / CMMS

functions, except for those noted in the first column

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Asset Performance Management: Solution Selection Guide Exposures Management Energy Management Embedded S / W Maintenance Company Sizes Served <$50 Million >$50 Million

Geographies Served _{Rest of world not}

considered a strength and listed to right

North America Latin America EU Technology Development Platforms Microsoft .NET HTML5 Web Services Technology Delivery Model All deployment

models except hosted as a public Cloud services provider

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Bentley Systems, Inc.

Bentley Systems is headquartered in Exton, PA with regional Headquarters in Dublin, Ireland and Beijing, China. Keith and Barry Bentley founded the company in 1984 and its first product was MicroStation, a PC based CAD application. In September 2012 Bentley entered the APM space with the acquisition of Ivara, a Canadian EAM, APM, and RCM applications provider. It expanded its APM portfolio with the acquisition of C3Global, a UK provider of predictive analytics and modeling software called Amulet, which has been incorporated into the AssetWise family of products built on the Ivara foundation.

The product set provided by Bentley related to APM includes:  AssetWise Suite of Solutions that includes:

o AssetWise APM Asset Health Monitoring o AssetWise APM EAM Connectors

o AssetWise APM ODC Connector o AssetWise APM Strategy Development o AssetWise Amulet Operational Analytics o AssetWise Ivara EAM

o AssetWise Engineering Content Management  Optram Railway Maintenance Decision Support  Exor Asset Manager

 Inspect Tech Bridge Asset Management

Of these the Solution Selection Guide coverage focuses on the AssetWise EAM, APM, and RCM related solutions.

As the only engineering software provider to offer a rich set of APM solutions, including both APM/RCM and EAM capabilities Bentley is uniquely positioned in the industry. No other provider offers as seamless a transition from the design-and-construct phase of a large capital project in asset intensive industries to the operate-and-maintain phase as Bentley. While the APM and EAM functionality was acquired with the acquisition of Ivara, Bentley has done a good job of ensuring it is integrated with it engineering products. Ivara cut its teeth in the steel industry and other asset

intensive industries in the late 1990s and as such had time to develop a functionally complete product set on both the APM and EAM sides prior to its acquisition by Bentley. Bentley has kept the products competitive and companies in Bentley’s sweet-spot industries of Utilities, Mining, Oil & Gas, Infrastructure, and Heavy Transportation would be well served to consider Bentley’s APM offerings.

With the recent acquisition of UK based C3global and its Amulet Operational Analytics solution Bentley is better positioned to leverage information provided through the IIoT and to support Smart Connected Assets.

Bentley Systems is a global supplier with operations around the world and a support infrastructure to match. It has a services group that can help in both pre-project and project/implement phases and has a strong academic program, which enables higher learning institutions to graduate Bentley experienced engineers. Bentley is a very reasonable choice both on the APM side as well as for those looking for a full asset lifecycle set of solutions from design, to operation, to retirement.

Solution Selection Guide. Asset Performance Management (APM) Software. Dan Miklovic, November Solution Selection Guide

Matthew Littlefield, May 2012