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Which Course Delivery Mode Do Students Currently Prefer: Face-to-Face, Pure Online or Hybrid? Barry Freeman, Ed.D, Bergen Community College.

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Which Course Delivery Mode Do Students Currently Prefer: Face-to-Face, Pure Online or Hybrid?

Barry Freeman, Ed.D, Bergen Community College Abstract

The use of online education in higher education has grown dramatically during the past decade. Hybrid courses, a variant of online courses, are a relatively new teaching format. Typically, one-half of a hybrid course is composed of traditional face-to-face class meetings, with the remaining half conducted online. I designed and conducted a survey to measure student preferences for taking hybrid courses as well as courses offered in the two more widely used course delivery formats: traditional face-to-face classes, and pure online classes. The survey data collected indicates the level of student preference for each of the three course delivery formats. The survey data also documents the specific reasons why students like or dislike each of these three teaching formats, and recommends that colleges offer more hybrid courses. I also offer several pedagogical suggestions to help faculty maximize the effectiveness of hybrid courses.

Introduction

This exploration and survey of three different course delivery formats at Bergen

Community College (BCC) was initiated for several reasons. First, during the past four years, I have taught the same course - Marketing Principles – in each of three different course delivery modes. Specifically, I have taught Marketing Principles in the traditional face-to-face format, the pure online format, and also as a hybrid course (which is half online and half in-class). After several years, I began to notice that students taking my course in these different course delivery formats seemed to experience different levels of persistence and overall accomplishment. I also began to sense that students with different learning abilities preferred to take my marketing course in one of the three teaching formats. Furthermore, as the availability and use of online teaching has grown, and as more students have become familiar with both the online and hybrid formats, I began to believe that in recent years, the type of students enrolling in these three different course delivery formats has apparently been changing.

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When I was accepted to attend the Mid-Career Fellowship Program at Princeton

University for the 2013-14 academic year, I decided to conduct an original student survey about online education to satisfy the program’s requirement that I produce a significant fellowship research project. My original student survey was conducted at BCC, my home institution, which is located in Paramus, New Jersey. The BCC Office of Institutional Research determined that 1,422 students enrolled in the Spring 2014 semester had taken one or more courses in each of the three different course delivery formats. My survey is based on responses from the 191 students (13 percent) who completed and returned the survey questionnaire. The data I collected

measured their preferences, as well as their self-described likes and dislikes for each of the three teaching delivery formats. Analysis of this data has yielded a set of findings that should provide community college administrators with a keener understanding of how students currently feel about taking courses in each of these delivery modes. The survey findings also indicate students’ current level of preference for each teaching format. Hopefully, these findings will help

increase the effectiveness of scheduling online and hybrid courses, so they more positively support student success.

I wish to note that my survey is a modest, one-semester project, which is somewhat limited in scope. This study does not consider student learning styles or attempt to measure levels of student achievement. These matters should definitely be the subject of future research. As a final introductory comment, I note that while this study is only based on Community

College students, I believe its findings may also be applicable to four-year college students. However, this assumption also needs to be validated by future research.

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Before describing my survey and reporting on its findings, I believe it would be helpful to provide the reader with a few basic facts about the history of online education, and its rapid growth during the past decade. First, most people do not realize that “the roots of distance education are at least 160 years old… with the earliest programs being correspondence schools…” (Simonson, 2009). The next stage in the development of online education “began with commercial television offerings like Sunrise Semester and Continental Classroom in the 1950s and then expanded with the introduction on public broadcasting of tele-courses in the 1970s and 1980s.” (Dirr, 1999). “In the 1970s, computer-based learning courses were launched at the New Jersey Institute of Technology.” (Hiltz, 1990). “As the internet popularized,

correspondence schools like University of Phoenix became highly interested in virtual education, setting up a name for itself in 1980.” (Farrell 1999). In 1996, WebCT, the online web-based education system, was developed at the University of British Columbia. In 1997, Blackboard, one of the current leading internet-based education support systems, was founded. From the year 2000 onward, hundreds, and then thousands of colleges and universities, began to effectively deliver online courses to their students, utilizing WebCT, Blackboard, and many other locally developed Internet education delivery systems. In 2006, Blackboard purchased WebCT.

The Alfred P. Sloan Foundation has documented the dynamic growth of online education in the United States during the past decade. Sloan hired national research firms to carefully conduct tracking studies. The most current report, “Grade Change - Tracking Online Education in the United States,” documents higher education’s attitudes about and participation in Online Education. Professor Elaine Allen, UCSF and Dr. Jeff Seaman, Ph.D. working for the Babson Survey Research Group, are the authors of this most recent report. They collected data from over 2,800 institutions in fall 2012, and their report was published in January 2014. This report

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documents how online education has continued to grow, both in terms of the number of students taking online courses and in the importance colleges now place in online courses. As of fall 2012, their report states that 7.1 million or 33.5 percent of all college students attending

degree-granting institutions have taken one or more online courses. Furthermore, while college enrollment increased by only 1.2 percent versus the previous year, enrollment in online classes grew over five times faster. Currently, 6.1 percent of enrolled college students took one or more online courses in fall 2012, versus the previous year.

Supporting the increased use of online education is the fact that “a growing majority of chief academic officers rate the learning outcomes from online education to be ‘as good as, or better than’ those for face-to-face instruction.” (Allen & Seaman, 2014). The fact that college faculty have become increasingly adept at delivering online course content during the past decade has probably contributed to its growth. Furthermore, it also appears that increasing numbers of students have accepted and now welcome the opportunity to take a portion of their college courses via the online course delivery format.

The Survey Methodology Utilized For This Project

The BCC Office of Institutional Research (Ms. Tonia Mcoy and Mr. Jesse Jacondin) utilized the college’s Datatel software system to field my survey. They determined that 1,422 of BCC’s approximately 15,500 matriculated students had taken at least one college course in all three teaching modes in the spring semester of 2014. On February 28, 2014, these 1,422 students were electronically sent the fourteen question survey questionnaire that I created for this research project. A copy of the complete survey questionnaire -- together with the raw data it collected -- is attached to this report as Appendix A. “Survey Monkey” was the software system used to administer the survey and to tabulate the student responses that were collected.

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On March 12, all 1,422 students were sent a reminder email to encourage them to complete and submit their questionnaire if they had not already done so. Two weeks after the initial mailing, 191 of the 1,422 eligible students completed and returned their questionnaire to the BCC Office of Institutional Research. Thus, the survey’s data collection phase ended on March 15, 2014. The 191 returned questionnaires represent a response rate of 13 percent, which Institutional Research indicates is somewhat higher than usual. The following findings, and their conclusions, are based on the responses received from these 191 students.

Summary of the Survey’s Major Findings

Among the 153 students who answered the key question about which teaching format they would prefer to take their next course in – Fifty-six percent chose traditional face-to-face, 28 percent preferred hybrid and 17 percent preferred pure online.

Traditional Face-to-Face is the Most Preferred Format

While online education has grown dramatically in recent years, traditional face-to-face classes are still the most preferred teaching format among the students who participated in this survey. This finding is further supported by the fact that 43 percent of the students gave their highest, “strongly agree” rating to the statement: “face-to-face interaction in the classroom is important to me.” Additionally, 40 percent of all the students in the survey said they “strongly agree” with the statement “I learn best in a face-to-face classroom format.” In the section of the questionnaire where students were asked to submit their own thoughts about each course

delivery format, 78 students, whose first choice format was taking face-to-face classes,

responded with comments about why they like taking classes in this teaching format. Student comment #12 is a representative comment made by these students:

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I prefer the face-to-face because I prefer the classroom setting. I learn better that way. At home I get distracted and tend to put things off. In a classroom I feel more on top of my work. I can speak to the professor directly instead of using email.

Another student, Comment #26, expressed a similar thought, but then expanded this thought to include comparative comments about the two other teaching formats. These additional

comments indicate that some students put more importance on the selection of their overall class schedule than choosing to take a specific course in a particular delivery format:

I like face-to-face courses because you have the chance to interact with other students and to ask questions if something is not clear. It is easier. But I also like a hybrid course because it is the combination of online and face-to-face. You just do not do Moodle or online sources, you spend time with classmates and the professor. The online course is fine. I choose it if I do not find face-to-face class or the schedule does not work according to my work schedule or other classes.

While the student who made Comment #45 clearly prefers taking classes in the traditional face-to-face format, he/she will take either online or hybrid classes when course scheduling issues make this essential:

For me, face to face is the first choice because it is quick to getting responses from professors if I have any questions. I like face-to-face learning better because I understand the material well in some subjects like math or science. I would take all face-to-face courses because I understand the material better. The only reason I can't do this is because of class timings, when they don't match.

Another factor that contributes to the high level of preference for the traditional face-to-face teaching format is probably the fact that students in this survey believe that face-to-face courses are easier than hybrid or online courses. Table 1 below indicates that students rated face-to-face as the easiest of the three formats:

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Table 1: Students Who Rated Each Teaching Format As Either “Easy” or “Very Easy” Teaching Format Percent

Face-to-Face 45

Hybrid 32

Pure Online 22

Another key reason why students prefer to take face-to-face classes is that they report getting better grades in face-to-face classes than in online or hybrid classes. Roughly half of all students interviewed agreed with the statement: “I tend to get better grades in face-to-face classes than online classes.” Table 2 shows student ratings for both levels of agreement:

Table 2: Student Ratings for the Statement: “I get better grades in face-to-face classes…” Rating Percent

Strongly agree 28 Agree 21 Total 49

The Hybrid Format

As more students discover and experience taking courses in the hybrid format, this course delivery mode is growing in popularity. As previously indicated, more students (28 percent) now indicate that taking hybrid Courses is their first choice -- versus students who said their first preference was taking courses in the pure online format (17 percent). In addition, it is

noteworthy that while only 28 percent of the 154 survey students rated hybrid as their first course delivery preference, 61 percent of all the survey students “strongly agree” or “agree” with the

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statement: “I wish BCC offered more hybrid courses.” Among the group of students who made hybrid their first choice delivery format, 40 submitted written comments to explain why this format is their first choice. Student comment #6 is typical:

I prefer this format because work is submitted online at anytime, so long as it is before the due date. All lecture materials are also available at any time. It is nice to have these advantages and also get face to face lectures for clarification on class assignments/lectures, and to get to know the person who is grading you. There is nothing I dislike about this format.

Student comment #10 provides additional reasons that are specific benefits, which many students seek when they take courses in the hybrid delivery format:

I chose the hybrid format as my first choice. I prefer on campus learning. I fear strictly online courses to be difficult, since one has to communicate oneself clearly in writing as compared to speaking and explaining in person. Hybrid courses com- bine face-to-face and online compartments together. I get to go to a class only once a week, plus the one perspective. It is time-wise flexible which I love about it. Since there is an off-line lecture, it is also convenient to reach out to the professor and get coherent answers.

Students Who Prefer the Pure Online Format

Even though more students in this research prefer to take courses in the face-to-face and hybrid formats, 17 percent of the students interviewed stated that pure online courses were their most preferred course delivery format. Furthermore, this smaller group of students appears to strongly prefer the online delivery mode. From the data collected, as well as their individual statements, Online courses are preferred by students who want to continue participating in other significant life activities – such as parenting, business travel, full-time employment, etc. It is interesting to note that these students prefer pure online courses even though most of the students in this research survey believe that taking these courses is harder than taking courses in either the hybrid or the face-to-face teaching formats. When students were asked, “Which one teaching format is easier or harder than the others?” they rated pure online as the hardest format.

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Table 3: Students Who Rated Each Teaching Format as “Hard” Rated Teaching Format As Hard Percent Pure Online 35 Hybrid 16 Face-to-Face 6

These data indicate that nearly six times as many students in this survey reported that pure online courses are harder to take than classes offered in the face-to-face format. In spite of the

acknowledged difficulty of taking online courses, these online students are so eager to be able to schedule their college course work around their parenting, business, and travel related

responsibilities, that they are ready, willing and able to complete school work totally on their own. Online student comment #8 shown below, which was given in response to the question “Why do you want to take a course in the online format?” is representative of what students who strongly prefer to take pure online courses believe:

With online I can work at my pace, and most of the time the professors already have a set system in place for us to work efficiently. I don’t feel overwhelmed and instead I work at my own pace. I don’t have too much information thrown at me at once to understand, and I’ll usually have something to look back on in case I need reassurance. Most of the classes I took online I have been successful at and I prefer this method. I’ve mastered it and would continue it.

Another student, “Online” Comment #10, expressed a variety of practical reasons why he and many other students prefer to take pure online courses. It is clear that this course delivery format provides students many practical advantages.

Because I would rather spend my time studying and doing my schoolwork rather than having to spend an hour a day in the car going to class, 4-5 days a week. Plus, it’s cheaper on the school, less classroom space, heat, A/C, and the teacher doesn’t have to travel either. And during the winter months, you don’t have to worry about having the school closed…

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Student preference for pure online courses is further confirmed by the finding that 46 percent of all 154 students indicated they either “Strongly agree” or “Agree” with the statement: “I wish BCC offered more online courses.” While pure online courses are not the most popular, the dedicated group of students that count on them want them to continue to be available.

Demographic & Background Data And Additional Detailed Survey Findings Student Respondent Demographics

Student demographic data suggests that the students interviewed in this survey are typical community college students. Of the 191 students in this survey, more were female (73 percent) than male (27 percent), although this is a greater gender difference than in the general

community college population. Roughly two-thirds (65 percent) of the survey students were in the 18-25 year age group, which is considered to be the traditional college age cohort. As is typical of community college students today, 71 percent of the survey’s students indicated they were currently employed. Of these employed students, roughly half (52 percent) worked less than 30 hours a week, primarily in part-time jobs. Another 35 percent of this survey’s student participants worked full time jobs of between 30 – 40 hours per week. A minority of students (12 percent) claimed to work more than 40 hours per week. This employment data is typical of community college students.

Student Credit Hours Taken

The majority of the students in this survey (52 percent) were taking 12 to 15 credit hours. More than one-third of them (35 percent) indicated they were enrolled in fewer courses,

specifically 11 or fewer credit hours. Only a small number of the survey students (13 percent) were taking more than 15 credit hours at the time this survey was conducted in spring, 2014.

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Regrettably, the grade point average (GPA) data submitted by the students in this survey appears to be inflated. Specifically, only 53 percent of the survey’s 191 students admitted they had a GPA that was lower than 3.5. However, BCC Institutional Research advises that the correct number for BCC students that have a GPA lower than 3.5 is really 80 percent. Complete comparative data is noted in the chart below:

Table 4: GPA Data for Survey Students vs. All BCC Students Percent Having a High

GPA: 3.5 or higher

Percent Having a Low GPA: below 3.5

No Response 191 Survey Students 39 53 8

All BCC Students 20 80 -

In view of this situation, it seems that many students falsely reported having higher GPA’s. Since all survey forms were anonymously submitted, we are unable to determine the accurate college GPA of the survey’s student participants. Because of this situation, the planned

tabulation of students’ preferred learning mode, analyzed by “high GPA students” vs. “low GPA students,” was not meaningful, and was omitted from this report. However, the possibility exists that some online and hybrid students may actually have higher GPAs than the average BCC student. It is suggested that his matter be considered in future research, using accurate GPA data.

Number of Courses Taken in the Different Learning Modes

Student participants were specifically asked how many courses they had taken in each of the three teaching modes. As might be anticipated, face-to-face courses were the most frequently taken. Sixty-three (63) percent of the students had taken six or more traditional, face-to-face classes at the time of this survey.

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Students had taken fewer online and hybrid courses than face-to-face courses. However, 66 percent of the respondents had taken either one or two online courses, and 85 percent of the students had taken either one or two hybrid courses. Thus, at the time of this survey, the students in this survey had taken more hybrid courses than pure online courses. This fact is consistent with previously presented survey findings.

Conclusions and Personal Observations

First, the reader is reminded that all student respondents in this survey took at least one BCC course in each of the three different course delivery formats. Thus, these student

respondents had personal experience taking courses in each teaching format. This range of personal experience is reflected in the students’ detailed comments and supports the conclusion that their indicated course mode preferences accurately reflect their honest opinions.

More than half the students (56 percent) still prefer to take classes in the traditional, face-to-face format. Based on their individual comments, a substantial number of these students -- probably those who are less well prepared for college – feel that the traditional classroom is a safer, easier place for them to learn. While not specifically studied in this current study, the author believes that the initial popularity of online courses when they were first offered, about a decade ago – particularly among students who initially thought they were an easy way to earn course credits without attending class -- has clearly diminished. This opinion is supported by the fact that a majority of students in this current survey view face-to-face classes as the easiest course delivery format. They also view pure online courses as the most difficult.

Only 17 percent of the students in this survey selected pure online courses as their preferred teaching format. Thus, pure online is the least preferred teaching format among all three course delivery modes. However, the small cohort of students who prefer pure online

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courses strongly prefer them and would like the college to offer more of them. Comments made by students who successfully complete pure online courses tend to indicate that these students are more highly motivated, probably because many of them are more mature, and involved with parenting, full-time employment and other significant life commitments.

Students who prefer hybrid courses see them as halfway between face-to-face and pure online – providing them with some of the advantages of online and some of the advantages of face-to-face. Many more students are willing to take courses in the hybrid format than in the pure online format. Based on what appears to be growing student interest in taking hybrid courses, consideration should be given to offering more of these courses in the future. In the fall 2013 semester, BCC offered 225 online courses and only 78 hybrid courses.

During the past four years I taught half a dozen hybrid courses. This has made me aware of the fact that many students often do not participate fully in both key components of a hybrid course. I have repeatedly found that some students, who are active participants in the classroom component of a hybrid, may fall behind with the hybrid’s online discussions and activities. I have also found that other hybrid students, who probably had previously taken several pure online courses, were very active in the online component of the hybrid course but did not speak up in the hybrid’s classroom component. Indeed, some of these online-oriented students missed many of the face-to-face classroom meetings. Student comment #35 (from the group of students that preferred hybrid) commented on this specific issue. This particular student is more

comfortable with the in-class component than the online component: “I don’t like the hybrid classes because if I’m going to meet face to face, it makes me think I don’t need to check up online, so I miss all the assignments that are due online.” In view of this phenomenon, I strongly recommend that instructors using the hybrid format be certain to allocate a separate portion of

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the total course grade to “Online Participation” and another portion to “In-class Participation.” Furthermore, the requirement to have students fully participate in both primary components of a hybrid course should be highlighted in the course outline and emphasized at the first class meeting.

I believe that the dynamic overall growth of online education during the past decade is almost certain continue into the next decade, and that increased use of the hybrid teaching format is likely to account for a significant portion of this future growth.

References

Allen, I. E., & Seaman, J. (2014, January). Grade change: Tracking online education in the United States. Retrieved from

http://www.onlinelearningsurvey.com/reports/gradechange.pdf.

Dirr, P. J. (1999). Distance and virtual learning in the United States. In Farrell, G. M. (Ed.), The Development of virtual education: A global perspective (pp. 23-48). Vancouver, CA: Commonwealth of Learning.

Farrell, G. M. (1999). The development of virtual education: A global perspective. Vancouver, CA: Commonwealth of Learning.

Hiltz, S. (1990). Evaluating the virtual classroom. In Harasim, L. (Ed.) Online education: Perspectives on a new environment (pp. 133-169). New York, NY: Praeger.

Simonson, M. (2009). Teaching and learning at a distance: Foundations of distance education (4th ed.). Boston, MA: Allyn & Bacon.

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Appendix A – Survey Questionnaire & Raw Data 1. Are you Male or Female?

Answer Options Response

Percent Response Count Male 26.5% 50 Female 73.5% 139 answered question 189 skipped question 2

2. What is your age?

Answer Options Response

Percent Response Count Under 18 0.5% 1 18-25 64.7% 123 26-29 15.3% 29 30-39 12.6% 24 40-49 5.3% 10 50 or older 1.6% 3 answered question 190 skipped question 1

3. Are you currently employed?

Answer Options Response

Percent Response Count Yes 70.9% 134 No 29.1% 55 answered question 189 skipped question 2

4. If you are employed, how many hours do you work a week?

Answer Options Response

Percent

Response Count

Less than 30 hours a week 52.2% 72

30 to 40 hours a week 35.5% 49

More than 40 hours a week 12.3% 17

answered question 138

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5. How many credit hours are you taking this semester?

Answer Options Response

Percent

Response Count

11 or less credit hours 35.3% 67

12 to 15 credit hours 51.6% 98

More than 15 credit hours 13.2% 25

answered question 190

skipped question 1

6. What is your current GPA?

Answer Options Response

Percent Response Count Less than 1.5 0.5% 1 1.5 to 2.5 2.6% 5 2.6 to 3.5 50.5% 96 Over 3.5 38.9% 74 I Don't Know 7.4% 14 answered question 190 skipped question 1

7. Including the courses you are taking this semester, about how many of your courses have been: Answer Options 1 2 3 4 5 6+ Response Count Face-to-Face courses? 10 (5.3%) 18 (9.6%) 20 10.6%) 11 (5.9%) 10 (5.3%) 119 (63.3%) 188 Online courses? 78 (45.3%) 36 (20.9%) 23 (13.4%) 21 (12.2%) 4 (2.3%) 10 (5.8%) 172 Hybrid courses? 92 (56.8%) 45 (27.8%) 10 (6.2%) 10 (6.2%) 0 (0.0%) 5 (3.1%) 162 answered question 191 skipped question 0

8. Assume you want to enroll in a course that is offered in all three formats (Face-to-Face, Online, or Hybrid). If you could choose to take the course in any format, which format would be your first choice? Second choice? Third choice? Rank them below. Answer

Options 1 2 3

Response Count Face-to-Face 85 (55.6%) 45 (29.4%) 23 (15.0%) 153

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answered question 153

skipped question 38

9. Some students think that taking a class in one teaching format is easier or harder than another. How do you personally rate the ease or difficulty of taking:

Answer

Options Very Easy Easy Neutral Hard

Very Hard Response Count Face-to-Face Courses? 17 (11.0%) 52 (33.8%) 76 (49.4%) 9 (5.8%) 0 (0.0%) 154 Hybrid Courses? 10 (6.5%) 39 (25.5%) 75 (49.0%) 24 (15.7%) 5 (3.3%) 153 Online Courses? 8 (5.2%) 26 (17.0%) 47 (30.7%) 54 (35.3%) 18 (11.8%) 153 answered question 154 skipped question 37

10. Please indicate how you feel about each of the following statements. Answer Options Strongly

Agree Agree Neutral Disagree

Strongly Disagree

Response Count I wish BCC offered

more Online courses.

26 (16.9%) 45 (29.2%) 55 (35.7%) 17 (11.0%) 11 (7.1%) 154 I learn best in a

Face-to-Face classroom format. 62 (40.3%) 52 (33.8%) 32 (20.8%) 6 (3.9%) 2 (1.3%) 154 I prefer Online classes

because they are more convenient than Face-to-Face classes. 29 (19.1%) 42 (27.6%) 39 (25.7%) 25 (16.4%) 17 (11.2%) 152 I wish BCC offered

more Hybrid courses.

38 (24.7%) 57 (37.0%) 36 (23.4%) 14 (9.1%) 9 (5.8%) 154 Face-to-Face interaction in the classroom is important to me. 67 (43.2%) 56 (36.1%) 26 (16.8%) 3 (1.9%) 3 (1.9%) 155 I learn best in an Online format. 7 (4.5%) 22 (14.3%) 60 (39.0%) 48 (31.2%) 17 (11.0%) 154 In my experience,

Online instructors are just as attentive as Face-to-Face instructors. 16 (10.4%) 37 (24.0%) 42 (27.3%) 34 (22.1%) 25 (16.2%) 154

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I tend to get better grades in Face-to-Face classes than Online classes. 42 (27.6%) 32 (21.1%) 53 (34.9%) 19 (12.5%) 6 (3.9%) 152 I learn best in a Hybrid

format. 17 (11.1%) 36 (23.5%) 63 (41.2%) 26 (17.0%) 11 (7.2%) 153 answered question 155 skipped question 36

Appendix B – Student Submitted Likes & Dislikes

The students were asked to think about their first preference and comment truthfully on why that particular mode of instruction was their favorite. Their comments have been transcribed below grouped by first preference. Comments have not been edited for grammar, punctuation, or content.

Face-to-Face as First Preference

1. I always find clarity is made easier and much more possible when face-to-face

2. I like to hear face to face lecture and ask professor questions. I would prefer online course to some lecturers.

3. I like to experience the class and learning first hand, and having the professor available for questions at the time I have them.

4. Face to face is easy to learn more and understand the information 5. Make a understand easier with face to face classes

6. I like actually going into the classroom because it gives me a better idea of where I am in relation to the other students and what the professor is expecting of me.

7. Its good

8. I could more understand the details that teached by fact-to-face in the campus. Teachers and classmates are able to help each other in the class. So, it will be my first choice.

9. I want to take this course in this format because it is better understand the topic and it is in present time. In life it is better to see and hear the voice of the lecture. I like to have class in classroom.

10. Prefer face to face classes.

11. This trumps all. However, for individuals like myself time can be a very valuable resource. I would like for more critical late-day courses for full time workers like myself. Maybe you can conduct a survey to gauge how many students require a late-day/night course which is also required for their major.

12. I prefer the face to face because I prefer the classroom setting. I learn better that way, at home I get distracted and tend to put things off. In a classroom I feel more on top of my work, I can speak to the professor directly instead of email.

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13. because you receive a better experience and are able to ask questions at the moment once you don't get it

14. face to face ensures better instruction and communication from professor to student. 15. Sometimes you need to be in person to learn certain information.

16. I feel it is easier to handle questions or issues in class much simpler. Also most of my learning is from hearing.

17. I prefer having a teacher that knows me by name and face 18. I like being in front of the instructor

19. I feel like I learn better when I am sitting in a class room by being taught by a teacher. Sometimes with my work schedule it isn't always possible for me to take face-to-face courses.

20. I feel like you can actually learn.

21. Face to Face is better than having an online class. The teacher is intractable to the student, and with the right time it is enjoyable

22. I enjoy having a classroom with the teacher present. It allows for better interaction and understanding of the course material.

23. Allows you to bond with teacher and be able to get help from them personally instead of through email.

24. Face to face classes are a lot better because you can interact with the professor a lot more better.

25. its easier to understand and have an interaction with professor and other students

26. I like face to face courses because you have the chance to interact with other students and ask questions if something is not clear. I t is easier. But I also like Hybrid course because it is the combination of online and face to face class. You just not just moodle or online sources, you spend time with classmates and the professor. The online course is fine. I choose it if I do not find face to face class or the schedule does not work according to my work schedule or other classes.

27. Face to Face provides much more interaction. 28. I think I learn better in a classroom.

29. face to face helps learn and have a better understanding of the subject.

30. I just like the face to face instruction better. I get immediate answers and explanations. 31. You are in class and you are able to get the help you need from your professor

32. It's much better to have face to face contact with the professor. You can ask questions and have a more clear understanding of the material in my opinion.

33. Face to face is the typical way people take courses. I take three face to face classes and I feel that these classes tend to be easier and the teachers take more interest in the students.

34. The classes are fun and the learning experience is better.

35. Learning in person helps get a better grasp on the subject matter at hand by direct interaction with both the professor and the other students. Simply the interaction of being in a room with others is more stimulating than yourself and a computer screen.

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36. I like this format because I like to see my professor face to face. I like knowing what's going on in class and sometimes online classes, you fall back on work.

37. I prefer face to face. I can actually learn. I haven't learn as well when taking online courses. I like to be able to ask the professor questions when I don't understand something. Definitely not online classes for me

38. better understanding of the material

39. you interact more to your teacher and it help you to understand more the subject.

40. I enjoy the classroom experience, learning from the professor as well as getting feedback from other students in class. When other students don't take classes seriously, it can become frustrating.

41. Face-to-face is always best because you can ask your questions right away in class instead of waiting for an email.

42. I believe that taking a course face-to-face in a classroom allows the student to understand the subject more and it is easier to ask for help when needed.

43. Face to face classes provide more realistic give and take, feedback and interaction and has components within a group that you cannot achieve through online. Hybrid is good, but you can slack off if you are not careful. I do like online courses, though, it saves wear and tear, and I have no problem with structuring myself to have a positive learning experience. 44. face to face give me chances to ask questions and understand what the class is about

45. For me, face to face is the first choice because it is quick to getting responses from professors if i have any questions. I like face-to-face learning better because i understand the material well in some subjects like math or science. I would take all face-to-face courses because i understand the material better. The only reason i can't take is because of the class timings and they don't match.

46. it is always better to take a class in person. Professor can help with any questions, and you can ask the professor to explain while giving the lecture.

47. I can ask questions & get feedback immediately. I get to know my professor & other people. I get a mixture of assisted learning & learning on my own.

48. I am most comfortable with face to face format because I do not have to work with computer to complete quizes or assignments. The most valuable part of this format is lecture is given to you day by day from the Professor. I am a good listener therefore I believe face to face formats led me to better grades overall.

49. Face to face seems to be the most accurate..We meet at school often, we can ask questions... clarify many things..

50. I prefer face-to-face because it helps me learn better. The only con about this format is if it becomes web-enhanced.

51. Although face- to-face format is the oldest format, for certain subjects like computer science, programming, and mathematics it is necessary as these courses involve intense cognitive processes. These courses require interaction between professor and student to overcome

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52. because I rather be teach by a professor than learning the subject by myself, I think I learned more and got better grades in a face to face course.

53. By my experience any science course has to be taken face to face. Those are the courses I'm taking now and I learned more face to face than when I took them online.

54. Face to face is, in my opinion a much better instructional method because you remember things that happened in class and information is easier to retain because it was taught to you, it is a little more challenging for tests and quizzes because you have to be extremely

prepared, but that makes it feel much more rewarding than taking an online quiz/test. 55. Direct interaction with professors and other classmates in a classroom is very important for

consolidating the success of the learning process.

56. Learning through reading can only help someone so much. When you have a teacher or any person face to face that helps you learn something they have different perspectives that make the material easier to understand and more interesting. What I don't like about that format is that sometimes in face to face classes, teachers have trouble keeping the student's attention and connecting with them.

57. The Face-to-Face course format has personal and direct qualities that is absent or can be missed from hybrid and online courses. Face-to-Face courses forces time management, questions can be answered without delay or confusion, and assignments are clear-cut and better acknowledged . The negative aspects are travel and conflict in work-schedule

58. I believe students have a better understanding of the class when having a professor to talk to if needed before or after class and questions will be answered at that time. The professor will be able to get to know you as a person and a student.

59. I find myself more involved when it is face to face teaching. I also feel the professor will get to know the students more.

60. I like to attend classes, I'm able to listen and see what the professor has prepared. The teachers stories help give me a different perspective. Also, I'm usually able to lear from other students insights and/or questions.

61. I believe that face to face is the best way i retrieve information. I grasp topics more when I listen to the instructor. The fact that I'm in class makes me do my work in school. It's more expensive, transportation and time is money.

62. just my preference. face to face you experience a relationship with professors and classmates. 63. Im a hands on learner.

64. I like interaction with other people. if the course is math or with a lab face to face is easier and makes more sense than an online or hybrid class.

65. I feel face to face classes are much more interactive and is easier to follow through with 66. I feel that being face-to-face is the best because your professor becomes familiar to who are

you and you're not a number to them, you're a student.

67. It enables the student to directly interact with the Professor. In an online course, you cant raise your hand or develop much of a relationship with the Professor. From experience, I have had 1 or 2 EXCELLENT online Professors; the rest have little to no training in the

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classroom format or modern technology in general. Also, email etiquette needs to be improved. If you wouldn't speak to your students that way, don't write it down either. 68. Face to face is more educated courses because u have more chances to ask questions to the

proffesor.

69. I chose this as my first option because I like to come to class and interact with people if I choose to. It is also easier to make sure what needs to get done in an assignment when you are talking face to face with a teacher, cause then there's a lesser chance of

miscommunication and more of a chance to come to an understanding,

70. Face to face is the only efficient way to learn complex new topics. Not really necessary for basic gen ed filler classes.

71. I like having a professor physically lecturing in front of me just in case I don't understand something it's easier to just ask the professor to clarify it right on the spot.

72. Face-to-face class is probably a better for student, like me because although online classes give an option to work at home instead of coming to college, it also raise temptations to not do all or some online works. Hybrid class is really good for student who just want one class per week, but it gives so much time to goof off along with time to do work.

73. Face-to Face courses have always been my favorite, i enjoy attending class every day. I go to school Mondays-Saturday and I have a greater chance of creating a relationship with the professor.

74. I like the interaction of a face to face class.

75. Face to face has clearer explanations and instructions than the online, it also allows you to interact with the other students better. It sort of forces you to do the work by a certain time vs doing it by the end of the week.

76. face to face is more beneficial

77. some college dont take hybrid course when transfer to 4year college.

78. One on one with a teacher and learning through a person rather than a computer. Online as First Preference

1. The freedom to go over assignments is a huge advantage especially for single parents who dont have time to get to a course in person. To be able to work around my own personal schedule is a plus.

2. I work full-time and it is convenient to take online courses so I don't lose hours at work. Also, I find that in an online class people talk to each other more on the forums than they would if we were in a classroom.

3. Convenience

4. I like being able to do all of the work on my own time

5. I like the online format because you can work at your own pace, and as long as you stay on top of the coursework, the class can be enjoyable as well as educational. The only negative is when you have a professor who doesn't have the best contact with a class.

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6. I want to take the course in this format because it provides the most flexibility and as opposed to the other two formats, requires the instructor to carry the course with great organization and structure.

7. very comfortable with full time work, saving time

8. Online I can work at my pace and most of the time the professors already have a set system in place for us to work efficiently. I don't feel overwhelmed and instead work at my own pace. I don't have too much information thrown at me at once to understand and I'll usually have something to look back on in case I need reassurance. Most of the classes I took online I have been successful at and prefer this method. I've mastered it and would continue it.

9. Online is convenient to a busy work schedule for working adults and you can work at your own pace.

10. Because I would rather spend my time studying and doing my school work than having to spend an hour a day in the car going to class, 4-5 days a week. Plus, it's cheaper on the school, less classroom space, heat, A/C, and the teacher doesn't have to travel in either. And during the winter months, you don't have to worry about having school closed. The thing I dislike is that online courses have a lot more work compared to a "Face-to-Face" class, that and every teacher has a different format and timetable, there should be a set standard and one standard policy for all online classes. eg. All assignments are due by 11:59 PM on Sunday night, not a different day/time for each assignment and teacher.

11. I LIKE ONLINE CLASSES BECAUSE IT IS NOT TAKING TOO MUCH TIME TO SPEND FOR LECTURE THAT I ALREADY STUDIED BEFORE AND I LIKE TO STUDY MYSELF. ALSO IF I TAKE A ONLINE COURSE, I DO NOT HAVE TO GO TO SCHOOL EVERYDAY.

12. It is easier for me to take more hours at work to make extra money and to do other things I need to do such as errands and appointments. The other two may take up more time of mine when sometimes its not necessary depending on the difficulty of the class. The only

downside is if the class is very difficult, its harder to get help, but that also depends on the course, and the weaknesses of the individual.

13. It depends on which class I am taking, if the class is comparatively easy then I would prefer online class. In almost every online class we have online learning system (access code) which is expensive and not useful at all.

14. Because I am an unemployed single mother, this course format makes it easy for me take classes at my own time (for the most part). It is my first choice ONLY because for me it is the most convenient. I do not like that sometimes for credit for this class we need to be "logged on" for a certain amount of time. Most of the work is on your own, It's annoying to have to be on for a required time when all you need to do is get the information for the assignment.

15. Prefer online because I don't have to waste my time on driving and also reading the book is usually quite enough to be successful in a course, I don't see the point in attending lectures.

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16. I like this format the best because I have the freedom to do my work whenever I want. I can be in the comfort of my home just working all day if I desired to do so.

17. I can save time and money with online courses. I find that not having to travel to class is foremost-leaving work in a rush and not seeing my family for dinner is also why I prefer online classes. It is important to me if I could do all of my paperwork for FA and

Registration online for online classes too. I do like lectures because I feel I get more out of them than the online format, so since I haven't experienced Lectures via the net with this type of course training, I would say that this is what I dislike.

18. I enjoy the online format because it has been very convenient for me and my schedule. Compared to the other formats, the online courses seem to get to the objective of the course rather than a face-to-face class where there may be times during class where we could get off task, or classes get cancelled. The online course provides a better service for students who have intense schedules or other classes. The only difficulty I have had in the past with online courses were getting acclimated to using Moodle, and sometimes when I have questions about a certain assignment, it takes a while to receive an answer from the professor. However, interacting with other students in the same course has made it easier.

19. No commuting time, and time is valuable. 2) Better at reading than listening (lecture). I do NOT think the courses will be easier online, and in fact most are more difficult in the online format.

20. I just don't want to waste 3 hours to go to school and back to home ONLY for one course. Taking online courses, I am able to aviod this issue.

21. In my extensive college career I have learned that 80-90% of the course material (from English to Microbiology) is "read on your own and bring any questions to class". Normally the professor would go over the hard stuff in class and say read the rest at home. 2 chapters were discussed in school and 10 chapters are one the test. I feel if that's the way I am forced to learn I may as well do the readings and submit an assignment at my leisure. It takes the pressure off coordinating a work schedule or life around a 50 minute class twice a week. The only obvious negative is you lose the human interaction and the exchange of ideas in person. 22. Saves so much time in my busy schedule. If its a simple course there is no reason to spend

time traveling, & sitting in class.

23. The convenience of not having to come to school for class, the only problem is that you are basically on your own; meaning you have to teach and apply yourself.

24. I am an out-of-county student. I prefer to not have to drive to campus. 25. Online is easier to balance my work hours with!

Hybrid as First Preference 1. its better use of time

2. It was easier to have the teacher there to answer any questions and explain certain as well as having work I can do from home.

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4. I chose hybrid because its almost the same as face-to-face except you get the freedom of only being there for one class and the other can be on your own time.

5. I like how hybrid classes are usually once a week and then you complete assignments online during the week. It is easier for students who are employed, or have kids.

6. I prefer this format because work is submitted online at anytime as long as it is before the due date. All lecture materials are also available at anytime. It is nice to have these advantages and also get face to face lectures for clarification on class assignments/lectures and to get to know the person who is grading you. There is nothing that I dislike about this format. 7. I prefer the hybrid format because it means less classroom time, yet it allows one the

opportunity to speak face to face with a teacher and clarify questions, doubts, concerns, etc. However, it understandable that every class can't run this way.

8. I can't sit in a class for over an hour and a half. The hybrid course divides that and makes it easier for me. However, one of my classes that's Face-to-Face is only an hour and 15 min. If it were just that, I would prefer that over the hybrid course.

9. Face-to-Face format classes help me learn. When the material is being spoken to me, and I am able to write it down and hear questions from other students, as well as ask my own questions, it helps me learn. That is why I prefer it. Also I do like that it is very personal and your professor gets to know his/her students and the students get to know the professor. I dislike that many professors have strict absence policies.

10. I chose hybrid format as my first choice. I prefer on-campus learning. I fear strictly online courses to be difficult since one has to communicate oneself clearly in writing as compared to speaking and explaining in person. Hybrid course combines face-to-face and online compartments together. I get to go to a class only once a week plus the online perspective. It is time-wise flexible, which I love about. Since there is a offline lecture, it is also convenient to reach out to a professor and get coherent answers.

11. Save gas and time commuting. Have face time with a professor to clear the air on material not understood on my own.

12. I like the flexible hours of the hybrid course because i can do work online while still being able to have face time with a professor.

13. Because it saves time rather then coming to class u can meet the professor once a week and get more work done

14. I like this format b/b it allows the student the time to work at their own pace, but it also allows them to meet with the teacher once a week to explain anything they may not understand; you dont really get this type of learning experience from an online class 15. I like it because i learned more quickly in the computer and i will available to do many

things.

16. I would only prefer this type of format for a diversity class not a science class mostly because it gives you extra time for yourself to do work also at home/at the computer, this is especially helpful if you also work.

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17. I love hybrid classes because it's the exactly one of the best ways to learn since you get to do you class in your own time but also have the chance to see your professor if you need extra help and for a better explanation.

18. I want to take courses in this format because it allows some flexibility in my schedule. The only thing that I do not enjoy about this format is that I like having a professor who responds quickly to questions regarding the online portion of hybrid courses, and some instructors take a while to respond.

19. Because I like to be able to do the class work in my own time, but I also like being able to see the Professor and hear feedback on my work for the class. This format to me is the most convenient, I do not dislike anything about this format

20. because I learn more studying by myself then copying everything from the board during a 2 hour class. I rather go once a week to ask questions.

21. Hybrid classes are great because if you miss anything in class (i.e. something specific the teacher asked you to remember, when the test is, when homework is due, etc.) you can easily catch yourself back up because everything you went over in class can be found on the

moodle, therefore it is much less likely that you will fall behind. 22. I enjoy partially online and at least partially a lecture

23. I like going over things in class and but doing work at home.

24. You get the best of both worlds, you get the face time that you need and then have more free time to do what you have to do, it works the best with my daily schedule, presence of the professor that allows student to ask right away in case of any questions about the material, I don't like coming to school twice a week

25. Hybrid courses are ideal. The amount of time that is spent in class helps me stay focused and not lose track of important dates, exam information, or assignment information. It also gives me the chance to present questions to my professor, while providing me flexibility with my schedule. There is less "blackout" times which allows me to take more classes without conflicting or overlapping. Also, I can work and engage in other activities. It's the most efficient classroom structure.

26. I like the hybrid format because it is convenient by allowing you to work on assignments anytime, and has only a few required classroom meeting dates throughout the semester for allowing personal questions and meeting with other students in the class. The reason I prefer this over an online course is because even though I have only taken one online course, the work required was extremely extensive being almost double or triple to that of a normal face to face or a hybrid class. Which is why I prefer face to face, second to hybrid but before online courses. So far I have not seen anything I dislike about the hybrid course, and it is my favorite teaching method thus far.

27. Because is a great way to learn, while still having the support of a face teacher to support and answer questions

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is devoted to supplemental learning tools and examples that relate to the material (as opposed to the entire time being devoted to the textbook material. Most of the textbook reading is expected to be completed on the students' own. I have gained a much broader understanding of subjects that I've taken hybrid courses for. Also, the class usually meets only once a week which is convenient for student who work, intern, or who are involved in college

organizations. The mix of face-to-face and online is optimal for you are forced to use online tools (which is where the world is moving today) without missing out on class/peer

interaction.

29. I will get to both the chance to interact with my prof and classmates face to face and online. Face to face interact Is needed.

30. Hybrid is so much easier, while the classes are shorter all the expected work is to be handed in online which makes things a heck of a lot easier than to rush to be done early.

31. 90% of the classes that I've taken are science and the professor have posted great power points, enough to learn on your own. This system allows us to go back to the lectures over as needed and take great notes, so we can be more prepared for the exams, then when you go to school, if you have any questions you can ask the professor .There is nothing I dislike about this format!

32. Hybrid classes go by faster, the professor doesn't have to explain a lot because most of the things is online therefore no class time will be wasted.

33. Personally I enjoy hybrid courses, because it allows me to do my work whenever I can & I still have that teacher-student contact. I am also taking a self-paced math course MAT 035 & it is an amazing class. I hope that students are given the opportunity to take self-paced classes for the higher math classes

34. You have the freedom to do a part of the work on your own time and learn and ask questions in the classroom one or two times a week. Communication between the student and teacher is much easier.

35. I don't like the hybrid classes because if I'm going to meet face to face it makes me think I don't need to check up online so I miss all the assignment that are due online

36. I like best hybrid I like to be able to meet with the professor atleast one time a week for a better understanding if the online work

37. I like this type of class because it cuts down going to school and doesn't come with all the stress and work load of an online course.

38. More flexibility, less time spent on driving to school, combination of independent work with face-to-face feedback.

39. I love having the convenience of doing work from home, especially with my busy schedule, But, I also feel that being in a classroom is MORE effective. Thus having a format that combines the two is an optimal choice for me.

40. A hybrid course allows for the flexibility of and online course but with the added benefit of meeting with the instructor and peers to discuss and better comprehend any challenging material.

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