Towards a Queensland
Digital Content Strategy
A Statement of Intent
By
State Library of Queensland
and
Document details
Document Status Final
Version February 2010
Contact for enquiries
All enquiries regarding this document should be directed in the first instance to:
Queensland State Archives State Library of Queensland
07 3131 7787 07 3840 7666 info@archives.qld.gov.au info@slq.qld.gov.au
Copyright
Towards a Queensland Digital Content Strategy: A Statement of Intent by State Library of Queensland and Queensland State Archives
Copyright © State of Queensland (Department of Public Works and State Library of Queensland) 2010
Licence
Towards a Queensland Digital Content Strategy: A Statement of Intent by State Library of Queensland and Queensland State Archives by State Library of Queensland and Queensland State Archives is licensed under a Creative Commons Attribution 2.5 Australia Licence.
1
EXECUTIVE SUMMARY
2
1.1 The purpose of the Statement of Intent 2
1.2 Strategic outcomes sought and aims of a Queensland Digital Content Strategy 3
1.3 Our proposal for a way forward 3
2
DIGITAL CONTENT - THE CONTEXT
4
2.1 Expansion of digital content 4
2.2 Greater engagement, sharing and re-use 4
2.3 Rising expectations 5
2.4 Responsive governments 5
2.5 Opportunity and challenge 5
3
BENEFITS OF A QUEENSLAND STRATEGIC APPROACH
6
4
A BASE FOR ACTION
7
4.1 Digitisation of existing collections 7
4.2 Encouraging new Queensland digital content 8
4.3 Increasing accessibility 8
4.4 Participation in national programs 8
4.5 Building on the base 9
5
A TIME FOR ACTION
10
5.1 Technological readiness 10
5.2 National and Australasian opportunities 10
5.3 International solutions 11
5.4 Queensland policy opportunity 12
6
POSITIONING QUEENSLAND AS A DIGITAL CONTENT LEADER 13
6.1 A State Library and Queensland State Archives partnership 13
7
A WAY FORWARD
15
8
REFERENCES
16
1.1 The purpose of the
Statement of Intent
The Statement provides supporting evidence for the shared position of State Library and Queensland State Archives that a Queensland Digital Content Strategy be progressed that acknowledges:
• The development and use and/or re-use of digital content is fundamental to Queensland preserving and making accessible its digital content.
• Progressing the process beyond the two organisations to develop a Queensland Digital Content Strategy is a shared responsibility among government, the community and
business groups and requires State Government support to deliver successful outcomes.
• The two organisations have skills, infrastructure, experience and initiatives relating to digital content, and are in a position to develop a Digital Content Action Plan that will support the core business aims of both organisations, showcase the benefits that can be achieved from a collaborative approach and contribute to the strategic outcomes sought from a Queensland Digital Content Strategy.
1 EXECUTIVE SUMMARY
Fostering the creation, use and re-use of digital content is a critical element to achieving the economic and cultural goals of present and future Queenslanders. The Statement of Intent establishes the policy context within which digital content is being created and managed around the world, identifies the challenges and opportunities for Queensland and outlines a joint response by State Library of Queensland and
Queensland State Archives.
Armorial Ensign of Queensland – Coat of Arms, 1893. Queensland State Archives Item ID 1394780.
1.2 Strategic outcomes sought
and aims of a Queensland
Digital Content Strategy
The strategic outcomes sought from the envisaged Queensland Digital Content Strategy are that:
• The Queensland Government will lead a strategy to foster creation, use and re-use of digital content to achieve its economic and cultural goals for the benefit of present and future Queenslanders.
• Digital content will be widely accepted as a critical Queensland resource, fostering a knowledge-based, innovative economy, an entrepreneurial culture and engaged communities.
The overall aims of a Queensland Digital Content Strategy would include:
• encouragement and protection for digital content creation
• easy discovery and availability of digital content • greater sharing and re-use of digital content • effective management and preservation of
digital content
• digital content issues and benefits being widely understood
• broad acceptance and effective governance mechanisms.
The commitment by State Library and Queensland State Archives to continue to progress digital content initiatives, and conduct appropriate briefings and forums for senior government staff will support the strategic outcomes sought.
1.3 Our proposal for a way forward
As an initial action, we will develop a Digital Content Action Plan that will support the core business aims of both organisations, showcase the benefits that can be achieved from a collaborative approach and contribute to the strategic outcomes sought from a Queensland Digital Content Strategy.
In the medium term, we will brief key government stakeholders on the Digital Content Action Plan and foster discussions on the benefits to be achieved from a more collaborative approach to managing digital content in Queensland.
In the longer term, we will actively work towards our aspiration for a Queensland Digital Content Strategy.
Manifesto of the Queensland Labour Party to the people of Queensland, Charles Seymour Papers, Manuscripts Queensland, Accession No. OM69-18.
2.1 Expansion of digital content
Information in digital form now impacts on almost every Queenslander and Queensland organisation. Almost all information and creative content are now produced digitally, although some formats may also have print versions. Organisations and individuals are making significant efforts to convert older physical formats into digital form. New forms of digital content are being created regularly. The volume of digital material is expanding at a high rate and the range is ever widening.
2.2 Greater engagement,
sharing and re-use
As information and communication technology networks expand in reach and bandwidth 1,
many more Queenslanders are able to participate in the creation and use of digital content over the internet through multiple delivery platforms. Improved search engines now enable content to be discovered more easily.
New technologies and standards are enabling digital content to be presented and accessed through a greater variety of value-adding channels, and re-used in ways often not considered by the content’s creators.
Individuals and small groups can now ‘publish’ and communicate through the internet easily and cheaply. Content is being generated through a range of collaborative tools such as ‘wikis’ and ‘blogs’ which enable interest groups and communities to form around shared content. Mobile devices have become a key capture source for visual images and video. The content itself is being amended and enhanced on a dynamic basis through continuing ‘conversations’ between individuals and ‘communities of interest’ 2.
Digital content is any content created, accessed, shared, used or preserved
in a digital format...Digital content provides us with new abilities to discover
and cherish our languages, cultures, histories and national identity. Digital
content provides new opportunities to do business, work collaboratively and
create innovative new products and services...
New Zealand Digital Content Strategy, National Library of New Zealand, 2007
2 DIGITAL CONTENT – THE CONTEXT
Kate Miller-Heidke on stage at the Pig City Concert Brisbane, July 2007. State Library of Queensland Image
2.3 Rising expectations
As the networks and sources of digital content have expanded, community expectations regarding access and use have increased. People now expect that they can obtain the information they need almost immediately, in a convenient form, through an affordable channel, and twenty four hours per day, seven days per week. Increasing numbers of Queenslanders now expect government and commercial enterprises generally to offer a wide range of services based around their digital content. For many, the access speed and flexibility of digital content have become so convenient that information in physical forms has become almost invisible. For them information is digital content.
2.4 Responsive governments
Governments around the world are responding to these expectations, providing greater access to public sector information, and improved government transparency and accountability.
Several governments, such as those of New Zealand
3, Canada 4, and Northern Ireland 5, have embarked
on overall strategies aimed at seizing the potential of these developments to grow their economies, for example by fostering the development of digital content industries to support educational practices and to transform government processes.
Within Australia, the Commonwealth Government also commissioned a study to explore the economic benefits and scope for collaboration between collecting institutions and the creative industries. The study produced a report Economic Benefits from Cultural Assets6.
Other governments are focussing more specifically on enhancing national identity and cultural diversity, the digitisation of heritage material, or projecting their visibility to wider audiences. The Organisation for Economic Co-operation and Development (OECD) 7, 8 has recently developed guidelines and
policies relating to digital content production and dissemination, as an essential activity underpinning successful broadband network investment.
2.5 Opportunity and challenge
These developments present opportunities for Queenslanders, for the government, for regional and local communities, and in particular for creative content and cultural organisations. There is significant potential for greater Queensland engagement,
learning and innovation.
Progress is being made. Queensland’s digital
content is already valuable in supporting individuals, communities, entrepreneurs, government planners, and creative and knowledge-intensive industries. But many challenges remain. Much of Queensland’s important heritage material remains to be digitised. Many people are unaware of the wealth of digital content that can assist them, or they lack the skills to access this content. Much important digital content is not in formats or locations suitable for easy and immediate access. New facilitating standards may be needed to complement the suite of standards already in place.
Strategies which ensure ‘digital continuity’ through the life-cycle from content creation to potential long-term preservation are now essential for governments and other organisations which have archival,
compliance or evidential responsibilities. These are challenges which are shared across
Queensland, and there is opportunity for government leadership and collaborative action.
Illustrated front cover from The Queenslander, 8 November 1928 John Oxley Library.
Digital content is a critical State resource: it provides the knowledge-base for progress, underpins learning and innovation, links people engaged in common goals, and facilitates beneficial connections between the community, business and government.
A coordinated strategic approach would enable Queensland to maximise the opportunities that digital content now presents through:
• developing a broader understanding of how digital content can support community, government and business objectives
• developing the skills needed to create, manage and use digital content effectively
• increasing the effective and innovative use and re-use of public sector information by government, business and the research, education and general communities • facilitating electronic engagement with
democratic processes.
• increasing access to digital content in regional Queensland
• exposing a much wider range of people to the wealth of collections in Queensland cultural institutions
• capturing, retaining and preserving material important to Queensland’s heritage and identity • increasing Queensland’s profile through the
internet and other digital channels.
Digital information supports public service transactions, policy development,
monitoring and accountability, as well as research, justice, education,
health, economic development and social benefits.
Digital Continuity Strategy Consultation Draft. Archives New Zealand, 2008
3 BENEFITS OF A QUEENSLAND
STRATEGIC APPROACH
Queensland is in competition with other States, and other countries – for ideas, for innovation, for creative talent, for educated people. Queenslanders’ quality of life depends on economic growth and in areas such as health, education, the environment, community engagement and recreation.
4.1 Digitisation of
existing collections
We aim to:
• ensure that Queensland documents of significance, and/or in demand, are widely accessible
• create a critical mass of digital content, which draws potential users to the State Library of Queensland and the Queensland State Archives collections, encourages further exploration, and provides a base for a range of initiatives, including web-accessible exhibitions and re-use by the creative industries.
Particular attention has been given to digitising visual images through initiatives such as Picture Queensland (State Library) and Image Queensland (Queensland State Archives). Other digitisation projects are making music, newspapers, films and manuscripts more widely available, and enhancing the use of selected books. We are also contributing digitised material into collaborative projects such as the Centre for the Government of Queensland.
4 A BASE FOR ACTION
The State Library of Queensland and the Queensland State Archives have a particular responsibility for collecting, preserving and disseminating material of Queensland significance. Together we are the key organisations responsible for capturing the essence and distinctiveness of Queensland as it changes, enabling today’s environment to be interpreted in a wider context.
This mandate has led us to assess the opportunities and challenges of digital content, to experiment with new approaches, and to implement new digital services. Our organisations are involved in several initiatives, which will contribute to a Queensland Digital Content Strategy and the extent to which collections are visible, accessible, used and shared by the community for a wider range of purposes.
Diary entry in the report from Christopher Palmerston to the Minister for Works on his exploration of the coast range in the vicinity of Port Douglas, dated 25 July 1882.
4.2 Encouraging new
Queensland digital content
We will continue to:
• advise and assist community and government organisations to create and manage digital content
• capture digital images of significant current Queensland events
• work with individuals and organisations to record oral content relating to Queensland history and commentary
• research and publish policies on aspects of electronic records management
• provide opportunities for Queenslanders to creatively re-use digital content.
Our current programs include content produced through engaging with contemporary Queenslanders (Queensland Stories), image capture of current heritage events, webcasts of public lectures, and Indigenous projects relating to languages and to place (Keeping Culture Strong).
4.3 Increasing accessibility
We aim to:
• make digital content as visible as possible across the internet
• ensure that digital content is discovered, accessible and usable
• assist clients to ensure that their digital content is secure and accessible through our services. Our current programs include upgrades of
catalogues and associated search engines, website redesign, blogs encouraging client input relating to collections and services, government recordkeeping standards development, digital preservation policy development, and training for partner organisations.
4.4 Participation in
national programs
We aim here to:
• participate actively in national collaborative activities which will provide benefits to Queensland, and ensure that Queensland digital content is well represented nationally • enable our staff to gain and share expertise. Our current participations will result, for example, in ensuring that Queensland requirements are reflected in national standards for digital recordkeeping, effective archiving of Queensland websites, support for building community-based digital content, good digital coverage of older Queensland newspapers, and ensuring that Queensland digital content is searchable nationally. Several programs are enabling our staff to build understanding and skills in the management of digitisation and digital content.
4.5 Building on the base
Queensland State Archives has special responsibilities in setting the recordkeeping policy framework which fosters the capture and effective management of public records by public authorities. It provides access to archival public records. Complementing this role, the State Library provides access to Queensland‘s documentary heritage created by members of the public and commercial organisations.
For digital content, these complementary roles afford potential synergies in relation to document capture, storage, access and re-use, and in providing the guidelines, standards and training which underpin organisational efficiencies and community benefits. Our organisations will build on the existing base of programs by:
• grasping opportunities to use new digital technologies for more effective delivery
• meeting government and community expectations as to new services required in a digital environment
• making important physical content more visible and re-usable through our digitisation programs • capturing born-digital content
• building our expertise in the digital area, sharing that expertise in collaborative ventures, and making it available to the Queensland community
• reviewing, updating and adding to the Queensland policy framework relating to digital content
• using syndication technologies such as blogs and podcasts to spread content and understandings relating to digital content issues • supporting initiatives resulting in more
equitable digital access
• working together where synergies can be achieved in policy development and services.
5.1 Technological readiness
Queenslanders and Queensland organisations are increasingly able to access digital content through broadband networks. The Framework for Collaborative Development and Use of Broadband in Australia published by the Online Communications Council outlines a national commitment to broadband collaboration and cooperation between all tiers of government 9.
The Commonwealth Government’s recent plans for developing a National Broadband Network intended to deliver superfast broadband to Australian homes and workplaces 10 will enhance broadband access
further over the medium term.
New technologies to support flexible use of digital content are spreading rapidly. More Queenslanders now have the skills needed to create and use these technologies.
5.2 National and Australasian
opportunities
As an early mover in a more strategic approach to digital content, Queensland will also be likely to obtain greater advantage from current Commonwealth and Australasian developments.
A Creative Innovation Economy Roundtable was also established in 2006 under the Cultural Ministers Council. The Roundtable, which ceased in 2008, produced the Building a Creative Innovation Economy11 report which outlines access to
cultural digital content.
Recent national reviews and policy statements relating to science and innovation 12, 13 public
research data 14, 15 , support for the digital creative
industries 16, 17 , digital content in education 18, and
digital radio and television introduction offer the prospect for Queensland to gain more leverage from collaboration with the Commonwealth and other State governments.
In July 2009, the Commonwealth Department of Broadband, Communications and the Digital Economy
5 A TIME FOR ACTION
Digital information and networked technologies are key drivers of economic
growth and social well-being in the 21st century. It is clear that the nations
that nurture their digital information assets and infrastructure will prosper;
those that do not will fall behind.
Canadian Digital Information Strategy Consultation Version. Library and Archives Canada, 2007.
The policy context we have outlined shows clearly that the time is right for Queensland to move to a longer term, more strategic and collaborative approach to the management of digital content.
Complementing this focus on the digital economy is the work of the Commonwealth Government’s 2.0 Taskforce to increase the openness of government and through more online engagement.
The Taskforce’s final report provides “a compelling roadmap for the Australian public sector’s future online journey and contributes new insights and ideas to the global Gov 2.0 conversation” 20 .
The Taskforce’s final report submitted in December 2009 defines its agenda for Government 2.0 in terms of three pillars:
• leadership, policy and governance to achieve necessary shifts in public sector culture and practice
• the application of Web 2.0 collaborative tools and practices to the business of government • open access to public sector information (PSI). Queensland is also able to gain advantage from recommendations relating to digital cultural heritage collections coming out of the Australia 2020 Summit 21.
The National and State Libraries of Australasia’s (NSLA) Re-imagining Library Services Strategic Plan22
published in July 2008 outlines the way in which NSLA will embrace new opportunities in service delivery. A recently published research report into Project Five of the Strategic Plan investigates ways of identifying and implementing a framework and tool set for everyone to create and transform online content 23.
5.3 International solutions
Recent actions by several international organisations, notably the OECD 7, 8 to develop policy statements,
guidelines and standards for digital content now mean that Queensland can take on some of the benefits of this work.
Further progress has been made by several jurisdictions 24, 25, 26, 27 on issues relating to access
to public sector information. These efforts are encapsulated in the Queensland Government’s Government Information Licensing Framework which seeks to provide a policy framework and tools for the licensing of government information 28.
Queensland is now in a good position to take advantage of the work of the few countries that have so far developed national digital content strategies – ameliorating the need to develop a strategy from first principles. As yet, no Australian State has an integrated approach to this area.
As online service delivery
becomes commonplace, and
citizen expectations for more
efficient and effective public
services increase, the role of Web
2.0 in government cannot be
underestimated….
Darren Whitelaw, Department of Justice, Victoria. Gov2.0 blog entry 31 December 2009
http://gov2.net.au/
When enough people can
collect, re-use and distribute
public sector information,
people organise around it in
new ways, creating new
enterprises and new communities.
The Power of Information. Ed Mayo and Tom Steinberg, 2007
5.4 Queensland policy opportunity
A Queensland Digital Content Strategy will enhance several policy objectives and programs coming within the Queensland Government’s Toward Q2: Tomorrow’s Queensland strategy 29.
This also includes supporting the Towards Q2 through ICT strategy released in September 2009 30 which calls
for work to investigate the potential for a Queensland digital archive.
A coordinated strategy will also support the
Queensland Government’s Information Management Strategic Framework finalised in September 2009 31
and assist other relevant initiatives such as: • Education Queensland’s Smart Classrooms
Strategy32
• the Pacific Film and Television Commission’s
Film, Television and Digital Content Skills Formation Strategy33
• the Queensland Government’s Smart Industry Policy: Creative Industries34
• actions arising from the Queensland
Government’s 2020 Summit: Ideas to Action Forum, particularly work by Arts Queensland to support the digitisation of cultural collections in Queensland’s major cultural institutions 35.
In the area of access to public sector information, the Queensland Government is leading the way, as evidenced by its Right to Information reforms 36.
Strategies in this policy framework will have to deal with many digital content issues. These reforms offer a particular opportunity for Queensland to capitalise on planned investments to unlock the value of Queensland’s existing and future digital content.
.... government information is a
core strategic asset.... increased
openness is also a means by
which the value of the information
held by government can be
unlocked to deliver better public
services.
The Right to Information. A 2008 Response to the Review of Queensland’s Freedom of Information Act. Queensland Government, 1992.
Architectural plans of Parliament House, Brisbane, 1888 Queensland State Archives Item ID 1110681
6.1 A State Library and Queensland
State Archives partnership
The State Library and Queensland State Archives have established a partnership to pursue service and policy development synergies. Over time, we propose to continue and broaden discussions with other Queensland organisations connecting with digital content issues, particularly in the areas of heritage content and standards.
We intend to continue to be active in working with national and State colleagues, and with national organisations, on initiatives which will benefit Queensland. We will also be proactive in influencing national policies and proposals which will support Queensland’s digital content objectives.
The State Library and the Queensland State
Archives’ mandates extend only to some parts of the Queensland digital content spectrum. We recognise that the complexity of issues in this fast changing area is likely to require a Queensland whole-of-government approach to the establishment of effective policies and strategies, for the engagement of the necessary community inputs and agency commitments, and for successful implementations.
Our institutions have much to contribute to any broader government approach. We have skills, infrastructure and experience for digital content exploitation. We are ready to work with relevant Government departments to ensure the development and implementation of an overall Queensland
strategy, to the benefit of all Queenslanders. Towards the achievement of our vision, our aspirations are for a Queensland Digital Content Strategy that fosters full exploitation of the benefits of digital content, promoting:
• innovation and creativity in government, business and the community
• economic growth and opportunities, including a dynamic Queensland digital content industry • Queensland history, identity and visibility • community engagement and participation • broad and open access to Queensland public
sector information.
In broadening understanding of the benefits of connection through digital content, and developing the facilitating skills within government and the community, a more coordinated approach would ensure that there is greater efficiency and less
duplication among stakeholders, and more equitable access to digital content.
Overall aims of a Queensland Digital Content Strategy would include:
• encouragement and protection for digital content creation
• easy discovery and availability of digital content
6 POSITIONING QUEENSLAND
AS A DIGITAL CONTENT LEADER
Collaboration is the key to liberating the potential of our content
in the digital world.
• greater sharing and re-use of digital content • effective management and preservation of
digital content
• digital content issues and benefits being widely understood
• broad acceptance and effective governance mechanisms.
To achieve the proposed aims of a Queensland Digital Content Strategy, the following specific issues will need to be addressed.
Content creation and protection
• digitisation of cultural and heritage content • capture of community-generated
‘born-digital’ content
• encouragement to Queensland’s creative industries
• copyright and ‘Creative Commons’ approaches • privacy and traditional knowledge access • legal deposit.
Content discovery
• metadata standards and implementation • positioning Queensland content in user
discovery and networking services
• public/private and cross-sector partnerships • enhanced search engine technologies.
Content sharing, use and re-use
• access to public sector information and data • facilitation of social networking/Web 2.0
technologies supporting engagement and re-use • creative industries re-use of cultural collections • licensing for re-use
Content management and preservation
• heritage collections retention and support • trusted repositories
• web archiving
• digital continuity policy and standards.
Content issues and benefits
• capability and skills development • research and development
• benefits for Queensland IT providers • open standards
• infrastructure implications • support of Queensland identity
and cultural diversity.
Acceptance and governance
• enabling policy environment • collaborative approach
• effective mechanisms for implementation and oversight.
This wide range of issues illustrates the complexity of this strategic policy direction, and why only a whole-of-Government mandate, resources and approach is likely to be able to bring together the agencies and individuals that have the breadth of knowledge and skills that will enable progress.
Designing and implementing a Queensland Digital Content Strategy will be successful only if a wide range of organisations are engaged. Apart from the State Library of Queensland and Queensland State Archives, it is recognised that there are other Queensland Government departments and agencies with responsibilities within this area. It is also acknowledged that all government departments and agencies are creating and using digital content. Any Strategy, therefore, needs to harmonise with related government strategies and objectives.
All government departments and agencies have a stake in beneficial outcomes from such a Strategy, as do local governments, community organisations, educational institutions, the creative industries, and Queenslanders generally. Queensland museums, galleries, libraries and archives are key stakeholders. All will benefit from richer connections with each other’s digital content.
As an initial action, we will develop a Digital Content Action Plan that will support the core business aims of both organisations, showcase the benefits that can be achieved from a collaborative approach and contribute to the strategic outcomes sought from a Queensland Digital Content Strategy.
In the medium term, we will brief key government stakeholders on the Digital Content Action Plan and foster discussions on the benefits to be achieved from a more collaborative approach to managing digital content in Queensland.
In the longer term, we will actively work towards our aspiration for a Queensland Digital Content Strategy.
8 REFERENCES
01. OECD Communications Outlook. OECD, August 2009.
02. Web 2.0 in Government: Why and How? David
Osimo. European Commission Joint Research Council Scientific and Technical Reports, 2008.
03. Creating a Digital New Zealand: New Zealand’s Digital Content Strategy. National Library of
New Zealand, August 2007.
04. Canadian Digital Information Strategy. Draft Consultation Version. Library and
Archives Canada, October 2007.
05. The Northern Ireland Digital Content Strategy. Building the Foundations. Invest Northern Ireland, January 2008.
06. http://www.cultureandrecreation.gov.au/cics/ benefits.pdf - accessed 15 October 2009
07. OECD Policy Guidance for Digital Content.
OECD Ministerial Meeting on the Future of the Internet Economy. Seoul, Korea, June 2008.
08. OECD Digital Broadband Content: Digital Content Strategies and Policies, OECD, May 2006.
09. Framework for Collaborative Development and Use of Broadband in Australia. Online and
Communications Council, 21 May 2008.
10. http://www.dbcde.gov.au/funding_and_ programs/national_broadband_network - accessed 15 October 2009 11. http://www.cmc.gov.au/__data/assets/ pdf_file/0006/85596/Building_a_Creative_ Innovation_Economy.pdf - accessed 15 October 2009
12. Public Support for Science and Innovation.
Australian Government, Productivity Commission,
March 2007
13. Review of the National Innovation System. Venturous Australia – building strength in innovation, an overview. Department of
Innovation, Industry, Science and Research,
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14. National Collaborative Research and Infrastructure Strategy (NCRIS). Department of Education,
Employment and Workplace Relations,
February 2008.
15. Towards the Australian Data Commons. A Proposal for an Australian National Data Service. The ANDS
Technical Working Group, October 2007.
16. Media Release – 20th meeting of the Cultural Ministers Council, 29 February 2008.
17. Unlocking the potential: the Digital Content Industry Action Agenda. Commonwealth
Department of Communications, Information, Technology and the Arts, November 2005.
18. Joint Ministerial Statement on Education and Training in the Information Economy. Ministerial
Council on Employment, Education, Training and Youth, June 2008.
19. Australia’s Digital Economy: Future Directions.
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July 2009.
20. http://www.finance.gov.au/publications/ gov20taskforcereport/index.html - accessed 14 January 2010
21. Australia 2020 Summit. Final Report.
Australian Government, May 2008.
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National and State Libraries Australasia,
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Parliament by the Lord Chancellor and Secretary of State for Justice. July 2008.
26. The Power of Information.
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27. Inquiry into Improving Access to Victorian Public Sector Information and Data. Discussion paper of the Economic Development and
Infrastructure Committee. Parliament of Victoria, September 2008.
28. http://www.gilf.gov.au/ - accessed 15 October 2009
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36. The Right to Information – A response to the review of Queensland’s Freedom of Information Act. Queensland Government, August 2008.
