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Report No: Meeting Date:

Alameda-Contra Costa Transit District

STAFF REPORT

TO: Operations Committee

AC Transit Board of Directors FROM: David J. Armijo, General Manager

SUBJECT: Emergency Preparedness and Business Continuity

BRIEFING ITEM

RECOMMENDED ACTION(S):

Consider receiving report on AC Transit emergency preparedness activities. EXECUTIVE SUMMARY:

13-249 October 9, 2013

The District has developed and implemented an Emergency Operations Plan for the activation of the Emergency Operations Center (EOC) in the event of major or catastrophic emergency situations. The Emergency Operations Plan provides guidelines for activation of the EOC for three levels of emergencies, including Minor Emergencies, Major Emergencies, and Catastrophic Emergencies.

To ensure staff readiness to respond to emergencies, the District participates in annual emergency preparedness exercises with the Metropolitan Transportation Commission (MTC), along with other local transit agencies and Caltrans. The most recent Regional Functional Exercise took place on September 11, 2012, and focused on responding to a major earthquake on the San Andreas Fault that impacted significant portions of the Bay Area transportation infrastructure and roadways. The next regional emergency exercise will be a Regional Tabletop Exercise with MTC on November 14, 2013.

In addition to the regional emergency preparedness exercises, the District is in the process of training the service supervision staff and division superintendents on the National Incident Management System (NIMS) training, with the objective of completing the ICS 100b training by December 31, 2013 and the ICS 200b training by June 30, 2014.

BUDGETARY/FISCAL IMPACT:

There are no current direct fiscal impacts related to this Emergency Preparedness and Business Continuity Report.

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Report No. 13-249 Page 2 of 5

BACKGROUND/RATIONALE:

The primary role of the Emergency Operations Center (EOC) is to bring together all relevant information about an emergency in one place, organize that information in a useful format, and facilitate the coordination of resources needed to mitigate the effects of the emergency. The EOC is equipped with desks, computers, whiteboards, phones, and an overhead screen. The Operations Control Center (OCC), located in an adjoining room, controls both the internal radio system and use of the California Emergency Services Radio System.

The EOC is maintained monthly with an inspection of all current communications equipment, computers, telephones, satellite phone, laptops and screens. This is done in conjunction with the monthly satellite phone test with MTC to ensure that equipment is operational in the event of full EOC activation. The monthly checks allow for software updates to the computers to ensure connectivity with the General Office and to ensure that all systems are intact and operational in the event of an emergency.

The District has an Emergency Operations Plan that follows the Standardized Emergency Management System (SEMS) adopted by the State of California. The plan addresses how problems will be resolved internally and highlights the integration and coordination with other transit agencies and governmental responders during disasters that impact the region. The Emergency Operations Plan includes guidelines for activation of the Emergency Operations Center (EOC) in the event of statewide, regional, and local emergencies, such as earthquakes and BART incidents. There are three levels of emergencies requiring activation of the EOC. • Level I - Minor Emergency is a minor to moderate incident that does not require full

activation of the EOC, but requires the District to manage emergency transportation for one or more surrounding cities. This situation can be handled by the Operations Control Center (OCC) and Road Supervision.

• Level II- Major is defined as a moderate to severe emergency that significantly affects AC Transit personnel or property which will require full activation of the EOC, such as a moderate earthquake or serious hazardous materials incident.

• Level Ill -Catastrophic Emergency is defined as a major emergency where resources in or near the affected area are overwhelmed and extensive state and/or federal resources are required (i.e. major earthquake or widespread civil unrest).

The Metropolitan Transportation Commission (MTC) conducts annual emergency preparedness exercises that include all local transit agencies and Caltrans. The most recent Regional Functional Exercise (Attachment A) took place on September 11, 2012, and focused on responding to a major earthquake on the San Andreas Fault that impacted significant portions of the Bay Area transportation infrastructure and roadways. The exercise objectives were:

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Report No. 13-249 Page 3 of 5

• Assess the capabilities of the transportation agencies to notify employees and activate their EOC's from a cold/warm start according to written procedures.

• Assess the abilities of the transportation agencies to gather information from field units and develop situational status for transmission to MTC and other agencies.

• Assess the ability to mobilize a regional transportation Joint Information System (JIS)/Joint Information Center (JIC) and craft public messaging for the general population and Access and Functional Needs (AFN) populations.

• Assess the communications capabilities between transit agencies and their Para transit partners/contractors in order to provide services to AFN populations following an earthquake event.

The primarily objective of the exercise was to evaluate the EOC management function at each agency, including leadership and coordination of the EOC staff, internal communications and use of mutual aid agreements. The exercise also evaluated the EOC planning function and communications with outside agencies, including exchange of status and information, response to requests for location evacuations and movement of emergency response personnel, and coordination of transportation services across county boundaries.

The 2012 regional exercise was regarded as a success by the emergency staff providing oversight of the events. The MTC provided an "After Action" report that identified 8 areas for improvement. Of the eight areas, we have completed seven of the eight action items. The remaining item focuses on improving EOC member familiarity with terminology and incident reporting procedures as outlined in ICS 100b and ICS 200b. Several management and supervisory staff have already been trained under the NIMS 100 and 200 formats, which transitioned in 2010 to the on-line Independent Course Study (ICS) in lieu of the more traditional classroom instruction. Currently, approximately one third of the service supervision staff and nearly all of the division superintendents have completed the ICS 100b training.

Operations has set target dates for completion of the remaining online ICS-100b and ICS-200b training, with completion of the ICS 100b training by December 31, 2013 and the ICS 200b training by June 30, 2014. Management has been scheduling supervisors to the training since the 2012 regional exercise; however, the assignment of staff to the training has had to be balanced with the daily requirements for responding to incidents throughout the AC Transit service area.

The National Incident Management System {NIMS) is a comprehensive, nationwide, systematic approach to Incident Management. NIMS provide a template for incident management, regardless of the cause, size, location or complexity of the incident. NIMS focuses on the

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Report No. 13-249 Page 4 of 5

I. Preparedness: Planning, procedures and protocols, training/exercises, personnel qualifications/certification and equipment certification that are enhanced through partnerships at all levels of government, private sector, and non-governmental organizations.

II. Communications and Information Management: NIMS promotes the use of flexible communications and information systems that are built on the concept of interoperability, reliability, scalability and portability while providing resiliency and redundancy.

Ill. Resource Management: NIMS describes standardized resource management practices to allow for effective sharing and integration of critical resources across all jurisdictions for activation, dispatching as well as the deactivating of these systems prior to, during and after an incident.

IV. Command and Management: NIMS allows for effective and efficient incident management and coordination by providing a flexible, standardized incident management structure that integrates three key organizational components: Incident Command System, Multi-Agency Coordination System and Public Information.

V. Ongoing Management and Maintenance: The FEMA National Integration Center (NIC) provides strategic direction, oversight and coordination of NIMS by coordination of ongoing maintenance and continuous refinement of NIMS concepts and principles.

The continued training of our staff is essential to the development of our EOC team. As we continue the ICS-lOOb and ICS-200b training, Operations, Transportation, Maintenance, Safety, Training, and the Sheriff's Department staff are preparing for participation in the Regional Tabletop Exercise with MTC on November 14, 2013. The key objectives of the Tabletop Exercise are as follows:

• Review activation triggers and decision protocols for initiating service suspension based on intelligence received on credible threats;

• Review the effectiveness of current transportation agency plans and procedures to provide rapid and effective public messaging on service suspension and resumption;

• Review and validate procedures for coordinating inspections of transportation facilities, vehicles, and vessels with appropriate agency or Operational Area/city law enforcement staff;

• Review and validate procedures and plans that provide for a coordinated restoration of service for Bay Area mass transportation systems after a system wide suspension.

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Report No. 13-249 Page 5 of 5

This 2014 Regional Table Top exercise will provide the AC Transit management team with valuable training in the area of communications, interoperability with other agencies, as well as an opportunity to interact with our counterparts from other regional agencies. The lessons learned during this regional exercise will be valuable for the further development of our EOC in the areas of Emergency Preparedness and Business Continuity.

ADVANTAGES/DISADVANTAGES:

This report does not recommend a course of action with notable advantages or disadvantages. ALTERNATIVES ANALYSIS:

Management considered implementation of a specialized in-house training program for NIMS certification; however, the on-line training is a more efficient method for ensuring that all relevant staff are trained while still completing our normal, daily activities to maintain and improve service within the AC Transit service area.

PRIOR RELEVANT BOARD ACTIONS/POLICIES:

There are no prior relevant Board Actions or Policies associated with this report. ATTACHMENTS:

1: 2012 Regional Functional Exercise

Department Head Approval: James D. Pachan, Chief Operating Officer Reviewed by: James D. Pachan, Chief Operating Officer

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Metropolitan Transportation Commission

Septembe

·

•') ltlll, I ' • Jl·~.~ ' /' J

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ADMINISTRATIVE HANDLING INSTRUCTIONS

The title of this document is the Metropolitan Transportation Commission (MTC) 2012 Regional Functional Exercise (FE) Exercise Plan (EXPLAN).

The attached materials contain information that is For Official Use OII!J. This document should be safeguarded, handled, transmitted, and stored in accordance with appropriate security directives.

Information contained herein was prepared for the exclusive use of the MTC Exercise Design Team (ED1), comprised of the Transportation Response Plan (fRP) agency representatives and non-participant personnel involved in the operational and administrative aspects of this exercise. The contents of this document should not be divulged to exercise participants, unless authorized by the planning committee.

Reproduction of this document, in whole or in part, without prior written approval from MTC is prohibited.

For more information on this exercise, please use the following points of contact:

Metropolitan Transportation Commission Point of Contact: Nancy Okasaki

Exercise Director

Joseph P. Bort MetroCenter

101 Eighth Street Oakland, CA 94607-4700 (510) 817-5759

nokasaki@mtc.ca.gov

URS Exercise Support Lead Point of Contact:

Lee Rosenberg Project Manager URS 1333 Broadway, Suite 800 Oakland, CA 94612-1924 (510) 874-3137 Lee.Rosenberg@urs.com

Metropolitan Transportation Commission i

FOR OJil'lt:I.\L lJSI£ O~J.Y

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TABLE OF CONTENTS

Administrative Handling Instructions ... i

Section 1: General lnformation ... 1

A. Functional Exercise Concept ... i

B. Exercise Purpose ... i

C. Exercise Scope ... i

D. Exercise Target Capabilities and Objectives ... i

E. Exercise Scenario ... 3 F. Exercise Assumptions ... 5 G. Exercise Artificialities ... 6 H. Participating Agencies ... 6 I. Exercise Venues ... 7 J. Extent of Participation ... 7 K. Exercise Personnel.. ... 8

L. Exercise Participant Responsibilities ... 9

APPENDICES

Appendix A: Exercise Schedule ... A-1 Appendix B: Regional Maps ... B-1 Appendix C: Venue Information ... C-1 Appendix D: Participant Communications Directory ... D-1

LIST OF TABLES

Table 1.1: MTC FE 2012 Participating Agencies ... 6

Table 1.2: MTC FE 2012 venues ... 7

Table 1.3: Extent of Agency Participation ... 7 Table A.1: Exercise Schedule ... A-1 Table C.1: Exercise Venue Information ... C-1 Table C.2: AC Transit ... C-1 Table C.3: BART.. ... C-2 Table C.4: Caltrans ... C-2 Table C.S: CCCTA ... C-2 Table C.6: ECCTA ... C-3 Table C. 7: LAVTA ... C-3

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SECTION

1:

GENERAL INFORMATION

A.

FUNCTIONAL EXERCISE CONCEPT

i\ Functional Exercise evaluates all major emergency management, public safety, and transportation positions assembled, in one or more locations, to respond to a simulated emergency without use of actual equipment or apparatus.

Through exercise implementation, the various San Francisco Bay Area transportation agencies and authorities should be able to achieve their objectives for the exercise. Each agency should be able to evaluate their ability to achieve selected required emergency response capabilities for responding to a strong earthquake in the Bay Area.

B.

EXERCISE PURPOSE

The MTC FE 2012 is designed to exercise a coordinated regional response to a strong (M6.9) earthquake in the Bay Area based on the Trans Response Plan (IRP) and the San Francisco Bay Area Regional Transportation Emergency Management Plan (RTEMP), utilizing the processes contained in the National Incident Management System (NIMS) and the California Standardized Emergency Management System (SEMS).

C.

EXERCISE SCOPE

The MTC FE 2012 will be a four-hour event involving transportation agency emergency operations centers. The exercise will focus on the objectives of Emergency Operations Center (EOC) activation, information gathering, and sharing of information between EOCs, and emergency public information and wanting.

D.

EXERCISE TARGET CAPABILITIES AND OBJECTIVES

Capabilities-based planning allows for exercise plamting teams to develop exercise objectives and observe exercise outcomes through a framework of specific action items derived from the Target Capabilities List (fCL). The capabilities listed below fonn the foundation for the organization of all objectives and observations in this exercise.

The following are the MTC FE 2012 objectives. Individual agencies may modify the objectives to achieve preparedness goals aligned with their own agency requirements. Based on the identified exercise objectives, the following capabilities will be demonstrated by transportation agencies during this exercise:

TARGET CAPABILITIES

• EOC Management

• Intelligence & Info-sharing and Dissentination • Emergency Public Information and Warning • Incident Communications

Metropolitan Transportation Commission 1 EX PLAN

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Generallnfonnatlon

• Regional transportation agencies and stakeholders may demonstrate the ability to activate a regional transportation JIS/JIC in accordance with published Bay Area Regional JIC/JIS Procedures.

Capability and Activities:

• Emergency Public Information and Warning: Management and Coordination

OBJECTIVE

4:

AssESS CoMMUNICATIONS CAPABILITIES

• Transportation agencies and their para transit partners/ contractors will demonstrate

communications capabilities necessary to provide services to AFN populations following an earthquake event.

• MTC and Transit Agencies may demonstrate a test of the Bay Area Satellite Cell Phone System by means of a conference call in accordance with written protocols.

• MTC and Transit Agencies will demonstrate connectivity between their Emergency Operations Centers by transmitting standard reporting formats in accordance with the RTEMP.

capability and Activities:

• Incident Communications: Functionality of Critical Communications Networks; AFN Population Emergency Communications.

E.

EXERCISE SCENARIO

September 11, 2012

• Scenario Synopsis - 0830 hours

Reports confirm that the San Andreas Fault slipped along its northern segment at 0830 hours PDT, generating a magnitude 6.9 earthquake. The fault epicenter is located in the Los Gatos Hills. The earthquake caused a horizontal offset of up to ten feet along a 62-mile length along the fault. The shaking was felt as far north as the California-Oregon border; as far east as Reno, Nevada; and as far south as San Luis Obispo. Highway and road traffic were heavy at the time the earthquake struck; and multiple locations around the Bay Area have sustained moderate to severe damage. Aftershocks along the fault ranging from M3.2 to M5.6 are felt throughout the region and continue to occur. Landline phone capabilities are moderately diminished throughout the Bay Area, and are experiencing service overloads. Cellular service is spotty due to tower damage thwughout the region and overloaded circuits. Radio outlets are the most reliable source of information at this time since television service is not available due to widespread power outages. Initial radio reports indicate the following damages (fhis is information, not intelligence):

• 911 is saturated with calls

• Electrical power is expected to be disrupted from several hours to several days depending on location and proximity to the earthquake epicenter ·

• Hundreds of buildings, primarily in the South Bay, have collapsed or are badly damaged

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General Information

BART

• The BART system is closed system-wide due to loss of electrical power, extensive damage to

the supports for its elevated sections, and in some areas debris is contributing to the blocking of roadways and highways.

• The Trans Bay Tube is closed for damage assessment. Other Infrastructure

Electrical Power and Distribution

• PG&E reports widespread disruption of power within the impact area. Power grids and

local distribution systems are unreliable at this time and will remain so for the next 96 hours to two weeks.

Water Supply System

• Water supplies throughout the impact area are greatly affected. Domestic water main breaks are common and contributing to flooding, structural collapse of surface streets and creating

health and mechanical hazards. Several dams and reservoirs in the impact area may be

damaged and, if they fail, could inundate urban areas. Water and waste water treatment plants have suffered extensive damage and are without power.

Public Safety Buildings

• Many Fire Stations in the South Bay are structurally damaged. Apparatus doors are jammed or otherwise damaged trapping apparatus and equipment within the station.

• Police Stations in the South Bay are damaged. Debris blocks access routes for first responders. Communications are disrupted by damllged or mis~ligned :mtennas or microwave dishes. Access to fuel supplies lind maintenllnce facilities is limited.

• Public works yards and stored equipment are inaccessible due to debris on roadways and structural damage.

F.

EXERCISE ASSUMPTIONS

Assumptions constitute the implied factual foundations for the exercise and are therefore expected

to be present before the start of the exercise. The following general assumptions apply to the MTC PE 2012:

• The exercise will be conducted in a no-fault learning environment, wherein plans, procedures, systems and processes-not individuals-lire evaluated.

• Exercise simulations will be realistic and plausible, contllining sufficient detllil for an effective response.

• Exercise participants will react to the information and situations as they are presented, in the same manner as if this had been a real emergency incident.

• There are no "hidden llgendas" or trick questions intended to mislead participants.

• Participants should assume that all agencies are responding appropriately based on available plans, procedures, and protocols.

Metropolitan Transportation Commission 5 EX PlAN

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General Information

1:

EXERCISE VENUES

Table 1.2: MTC FE 2012 Venues

Agency Venue Name Address

AC Transit AC Transit EOC 1177 47th St., Emei}'Ville, CA 94608

BART BART EOC 101 8th Street, Basement, Oakland, CA 94607

Caltrans Caltrans District 4 EOC 111 Grand Ave., Seventh Floor, Oakland, CA 94612

CCCTA CCCTA EOC 24 77 Arnold Industrial Way, 3•d Floor, Concord, CA

94520

ECCTA ECCTA EOC 801 Wilbur Ave., Antioch, CA 94509

LAVTA LAVTA EOC 1362 Rutan Court, Livermore, CA 94550

SFMTA SFMTA DOC 1 South Van Ness Ave., 8lh Floor, San Francisco,

94103

VTA VTA EOC 101 W. Younger Avenue, Building A, San Jose, CA

95110

WETA WETA EOC Pier 9, Suite 111, The Embarcadero, San Francisco,

CA, 94111

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Exercise Control SIMCELL 4985 Broder Blvd, Dublin, CA 94568

MTC MTC EOC 111 Grand Ave., Seventh Floor, Liaison Room,

Oakland, CA 94612

J.

EXTENT OF PARTICIPATION

Table 1.3 below lists which agencies will activate from a cold start and which agencies will employ a warm start.

Table 1.3: Extent of Agency Participation

Agency Cold Start Warm Start Shift Change

AC Transit X Yes BART X No Caltrans X No CCCTA X Yes ECCTA X No LAVTA X No SFMTA X No VTA X Yes WETA X No

MTC N/A N/A N/A

Metropolitan Transportation Commission 7 EX PLAN

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General Information

L.

EXERCISE PARTICIPANT RESPONSIBILITIES

PARTICIPANT BRIEFING

Controllers will provide a formal Participant Briefing once all participants have arrived at the designated venue. The controller will:

o Introduce themself, the evaluator(s), and any observers assigned to the venue.

• Stress that this is not a test of the participants, but of the Trans Response Plan and San Francisco Bay Area Regional Transportation Emergency Management Plan with specific

focus on policies, procedures, communications and information flow.

• Explain that the controllers and evaluators are there to observe and document actions being taken. Participants should articulate their actions if there is any doubt that their actions are not being observed and noted. Participants should also note their activities, actions, conunents and concerns during the exercise.

• Review with the participants exercise rules, exercise documentation and the communications directory.

It is also important that participants understand the following:

Safety takes priority over all other exercise activities. If a real world incident occurs, use the

phrase, "This is a real world emergency." Exercise play will stop until the real world emergency is resolved.

• Participants should follow normal health and safety rules, and report any potential health or safety issue to a controller immediately.

• When communicating with other participants over telephones, email, etc., participants must begin each conversation with the phrase, "This is an exercise."

• Participants should respond and act during the exercise as they have been trained and in accordance with existing policies and procedures. Participants should assume all counties, operational areas and the State arc implementing their appropriate plans, procedures, and protocols.

• Participants should follow through on actions and keep the controller informed concerning issues of importance.

• Participants should complete and return the Participant Feedback Forms at the conclusion of their participation in the exercise.

• Participants must communicate only with those counties/ organizations listed in the

Communications Directory. All other exercise communications should go to the SIMCELL. • The SIMCELL will simulate individuals/entities/agencies that are not participating in the

exercise.

• Participants should not to fight the exercise scenario, which was based upon information and plans available at the time of planning for the exercise.

Metropolitan Transportation Commission 9 EX PLAN

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APPEND

I

X A

:

ExERC

I

SE SCHED

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Table A.l: Exercise Schedule

Time Personnel Activity Location

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7:30a.m. SIMCELL Personnel Report to SIMCELL 4985 Broder Blvd,

Dublin, CA 94568

8:00a.m. Controllers and Report to Exercise Locations All Sites

Evaluators

8:00a.m. Participants Report to Exercise Locations All "warm start" sites

8:15a.m. Controllers Conduct Opening Brief to All "warm start" sites

Participants

8:30a.m. All Start of the Exercise (STARTEX) All Sites

12:30 p.m. All End of the Exercise (EN DEX) All Sites

Immediately

Following All Participant Hotwash All Sites

the Exercise

1:00 p.m. All End Participant Hotwash All Sites

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Exercise Evaluators and

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Metropolitan Transportation Commission

Controllers and Evaluators

Exercise Debrief A-1 FOR OFFICI:\ US" 0:--.:1.\' URS Oakland, Room 3-1 1333 Broadway Suite 800 Oakland, CA 94612 EX PLAN

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APPENDIX

8:

REGIONAL MAPS

Map B.1: Scenario Earthquake

Modified Mercall lntl!nsity

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Metropolitan Transportation Commission 8·1

FOR OrFICIAL USE ONLY

Figure

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Map B.3: WETA Ferry System Map

Metropolitan Transportation Commission B-3

Appendix B: Regional Maps

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APPENDIX

C:

VENUE INFORMAT

I

ON

Table C.l: Exercise Venue Information

Agency Venue Name Address

AC Transit AC Transit EOC 1177 47th St., Emeryville, CA 94608

BART BART EOC 1018th Street, Basement, Oakland, CA 94607

Caltrans Caltrans District 4 EOC 111 Grand Ave., Seventh Floor, Oakland, CA 94612

CCCTA CCCTA EOC 24 77 Arnold Industrial Way, 3'° Floor, Concord, CA

94520

ECCTA ECCTA EOC 801 Wilbur Ave., Antioch, CA 94509

LAVTA LAVTA EOC 1362 Rutan Court, Livermore, CA 94550

SFMTA SFMTA DOC 1 South Van Ness Ave., 8th Floor, San Francisco,

94103

VTA VTA EOC 101 W. Younger Avenue, Building A, San Jose, CA

95110

WETA WETAEOC Pier 9, Suite 111, The Embarcadero, San Francisco,

CA, 94111

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Exercise Control SIMCELL 4985 Broder Blvd, Dublin, CA 94568

MTC MTC EOC 111 Grand Ave., Seventh Floor, Liaison Room, Oakland, CA 94612

Table C.2: AC Transit

Venue AC Transit EOC

Controller (Agency POC) Sue Chaewsky (510-917-1145)

Email - ~QIH!Sl:t!Skv®actransit.org

Address 1177 47th St., Emeryville, CA 94608

Driving Directions From 1-580 W:

Take exit 19B toward West StjSan Pablo Ave-go 0.2 mi

Merge onto 36th St- go 0.4 mi

Turn right onto San Pablo Ave · go 0.6 mi

Turn left onto 47th St-go 417 ft. (Destination will be on the left)

Turn left at 8th St. - go 34 ft

Parking Parking available on the street

Entry Instructions There Is a Security Guard at the desk as you enter the building and he or she

can direct them to the EOC. Joseph Robinson (510) 891-4908 office and

(510) 499-7043 and Sue Chaewsky should be there also.

Metropolitan Transportation Commission C-1 EX PLAN

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Appendix C: Venue Information

Table C.6: ECCTA

Venue

ECCTAEOC

Controller (Agency POC) Ann Hutcheson (925-323-2308) Email - abutkb!lSQO\!!l!l~Q!a.org

Address 801 Wilbur Ave., Antioch, CA 94509 Driving DlrecUona From CA 24-East:

1-680 N/Sacramento/Concord

Slight right onto CA-242 N/State Route 242 N (signs for Concord/Pittsburg)- go 3.2 mi

CA-4 EasVStockton Pittsburg- go 13.2 mi

Take exit 28 for Lone Tree Way/A Street Exit- go 0.2 mi

Turn left onto Lone Tree Way, continue onto A St.- go 0.9 mi

Turn right onto Wilbur Ave- go 0.8 ml

U-turn at Minaker Dr- go 0.1 mi,- venue will be on your left Parking Park in visitor spots

Entry Instruction& Use main entrance

Table C.7: LAVTA

Venue

LAVTAEOC

Controller (Agency POC) Dave Massa (925-960-7035) Email - eoc@lavta.org Address 1362 Rutan Ct.

Livermore, CA 94550 DrMng Direction& From 1-580 E:

Take the Portola Ave exit- go 0.4 mi

Sharp right at E Airway Blvd - go 1.0 mi

Turn left at Rutan Dr - go 0.4 mi

Continue on Rutan Ct- go 377ft Parking Parking available in front of building Entry Instructions Enter through front entrance

Table C.S: SFMTA

Venue

SFMTA EOC

Controller (Agency POC) Scarlett Li Lam (415-531-0997) Email - scarlelt.lam~:;fm!SJ-~Qill

Address 1 South Van Ness Ave., gtn Floor, San Francisco 94103 Driving Direction& Public transportation recommended

Parking Limited street and private parking

Entry Instructions Arrive at 8 am. Sign in at front desk, Elevator to 8th floor; call controller upon arrival

Metropolitan Transportation Commission C-3 EXPLAN

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Appendix C: Venue Information

Table C.12: MTC

Venue MTCEOC

Controller (Agency POC) Radiah Victor (510-207 -0214) Email - t!l!~!>Q~!Dll;.~a.goy

Address 111 Grand Ave, Seventh Floor, Liaison Room Oakland, CA 94612

MTC will be utilizing the Caltrans Liaison room. Please see Table C.4, Cal trans D4 EOC, for information regarding driving directions, parking and entry instructions.

Metropolitan Transportation Commission C-5 EX PIAN

(21)

APPENDIX

0:

PARTICIPANT COMMUNICATIONS

DIRECTORY

Please use the following directory to contact participating agencies. The directory is split into three separate sections.

The first section lists the numbers for each transportation agency. Several numbers are listed for each agency. When contacting an Emergency Operating Center (EOQ, please use the number listed as primary (will be listed first, if it has one). When contacting another department (other than the EOQ within your agency, please use the number listed as SIMCELL. Satellite phone numbers available at the time of publication are listed for each agency, if that agency has one.

The second section of the directory is listed as the SIMCELL section. Please use these numbers to contact non-participating departments within your agency (these are the same numbers as listed in the transportation agency section as SIMCELL). Use the overflow number if the SIMCELL number you are attempting to contact is busy. It may also be used to contact agencies not listed in this directory. When contacting the SIMCELL, please be prepared to tell the person answering the phone what agency you are trying to contact.

If a there is a difficulty in reaching an agency, department, or jurisdiction please contact SIMCELL control at 925-803-7835.

Metropolitan Transportation Commission D-1 EX PLAN

(22)

Appendix D: Participant Communications Directory

Table D.t: Participant Directory

Venue Position Number Email

ECCTA Fax 925-757-3563

ECCTA Satellite Phone (no talk 881622417541

group capability)

ECCTA ·Cell# Chief Executive Officer- 925-323-2315

Jeanne Krieg

ECCTA-Cell# Chief Operating Officer- 925-323-2306

Steve Ponte

ECCTA ·Cell# Chief Financial Officer - 925-550-7602

TomHarais

ECCTA· Cell# Director of Administrative 925-323-2308

Services -Ann Hutcheson

ECCTA· Cell# Director of Maintenance- 925-550-5317

Rich Babcock

ECCTA-Cell# Director of Marketing- 925-813-2148

Mike FurnarY

LAVT!r "~ ~ 'EOG. •' i . ..... ,•;-i<M/ ~~ :· 925-455-7!}71~_ ·- > .:~~-;j'Jr '

.

' ';X\, :

' l• . !{·~,~ ~ ,Dispatch·

rt

,

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' ' LAyrA 925·4~5-7557. -.,:,

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eoc@iaVta,org "\'~·-.; .. :; '·' ;!'"1:

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• ~i>"',::l=..t~·· · ' , I 925=~55;7555;. ·,' ,, ,: ·

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LAVTA• ''I"'~. · F'ax~~1 ~ ·u;; ;;,~; ;· . ·;:;, ''' I~ 925-443·1375; ·; : .. ;·. ' ' ~f.~~-

.

:

·,

SFMTA Incident Commander 415-701-5734

~frnla-gQs;-in~;;id~nlQQmmad~t®sfmta,QQ!!!

SFMTA Planning Chief 415-701-5732 ~(!!!li:!·QQQ·12Ii:!DDi!l~~!!!!t!il,i<Q!!!

SFMTA Operations Chief 415-701-4493 ~frnla·QQQ-Qil!HatiQD~l!fmtfl,QQ!!!

SFMTA Logistics Chief 415-701-5729 ~trnli!·!.JQQ:IQgi§ti~<~~~frnta.~;;Qrn

SFMTA Finance 415-701-4757 ~f!!!liJ·QQQ·fi!l!!!lQ!lil!fmt!!-QQ!l!l

SFMTA PIO 415-701-4494 Sf!!!ti!·QQQ·I2iQ~l!f!!!1SI ,QQ!!!

SFMTA Ops control Center (OCC) 415-701-5723 ~rmta:2QQ:QQQ~~trnti!,QQ!!!

SFMTA COnference call 415-701-5735

SFMTA Satellite Phone 888-428-1897

SFMTA Satellite Phone DN 2087

VTA

..

~ EOC ': .··, ' ,,.I~ 408-275-5632 y. ·~ J~

VTA •;, "

.

-,. . • Managemen.t :: ,. •• r_"-: 4<?8-275-6997._.

.

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~tc

VTA, ' ~,.'='1 . Ope~~tioris, . ~3:;, · ~· . " I• 40IF~75-668st· · '

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. ,,

·;}

VTA :~i~~··.·

..

.Pilmn(ng . . -.?~\~iii~· 408-275-5f332J~· ~

I I (

VTA

'

J1•;;~· ~Logisti~ .• . ,1&I:'J·¥ a '•>5.5., I. I~ 408-275-6070~ .. '' ' . Mi!<bSI!ll,but~b®vtSI.QU! -.~

·:aiu.calllls~~~a.!Hg' I VTA ' ' ~-~~·;>···~:- lf.lnance·,· i~· . ~:- I' ~ • 408·275!2.~7!f.:.~. -/'

II'(.'~ · -. Jam~s.udites®vta,Qr.g~:

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VTA : , 1Publi,91~fo~matlqh'O,ffi£e(

• .. . 408·275-7810~'-< ''·"' ... t ' ··)

( ' 1· ' 6tY~!!.LYm~r~~l.l,Q[g •

1

'VTA ~ 1 Er:npl_oyee Hotline·

>" ..: ·'It 408;275,7550 ... ..

.

.

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U

VTA .,.. ,<r;,:. Fax'' ~ I

\:•',, ~· (I 408·275!2155~' fi

.

' I '·;

VTA , cl Satellite Phone ''\'' 800-701-5819'

VTA ••.,x Satellite Pl)one DN ·~ 2045

' ·:~,;

WETA EOC Line #1 415-421-1349

WETA EOC Line #2 415-291-3382

WETA Fax 415-291-3388 eQQ@watertrS~nsjt.Q[g

WETA Satellite Phone 800-777-4940

Csl EMA EOC

-

510-622-8745

Metropolitan Transportation Commission D-3 EX PLAN

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