Global Partner Management and Training
Statements on the Run SAP Partner Programs from
Certified Partners
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The Run SAP Best Practice standards does for a client's IT department what ECC does for other business processes/functions. The set of cross-process/module procedures and tools drive value thru efficiencies and quality to both Optimal (as a certified Run SAP solutions provider) and our clients. These efficiencies are realized throughout the lifecycle; during implementation and well beyond, into system operations. Project teams adapt to a set of standards to optimize client satisfaction but they also enable the individual team members to have a greater appreciation for using such tools to make the project easier. Additionally, Run SAP drives set of standards in the way Optimal provides Application Managed Support to our clients. Clients realize better service and Optimal has broadened our services portfolio and the addressable market. Getting here is a result of SAP's Run SAP Partner program and the quality of expertise they have provided.”
Keith Johnson, Chief Delivery Officer, Optimal Solutions Certified Run SAP Implementation, USA
The Run SAP Implementation Partner Program provides our customers with best-practice procedures, content, services, training and tools for End-to-End solution operations, along with a standardized and proven implementation method. It helped us to strengthen the SAP Application Management Portfolio and enhance the capability of SAP Solution Manager, further creating a platform to accelerate, innovate, improve quality and reduce total cost of operations for our customers. This program facilitates providing recognition to us, confidence to our customers and helps us to win new opportunities.”
M. Raghavendra, Head - Enterprise Application, HP Certified Run SAP Implementation, India
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With customers requiring increased business process availability, data consistency and transparency, and stronger business process performance, it is imperative to have an established, excellent end-to-end operations for the customer’s entire solution landscape. The well-managed Run SAP Partner Program offers an implementation and operations certification for partners like us to better provide high quality operations by using the Run SAP methodology and resulting in reduced cost of operations for our customers. The partner management team from the program helped us to adopt best-practice E2E solution operations standards . This standardization also further helped us to enhance our SAP Application Management Services delivery framework especially our Flex Delivery Model and deliver more value to our customers.”
Sriram Venkata, General Manager SAP Competency, Wipro Certified Run SAP Implementation, India
We had challenges identifying potentially disruptive issues within our SAP landscape, and wanted to improve our capabilities. With SAP Safeguarding, after attending the E2E100 Root Cause Analysis course, and in close collaboration with our partner technical advisor, we began utilizing the root cause analysis functionality in SAP Solution Manager to improve our efficiency. As a result, we can identify root causes of issues faster, with about 50% fewer resources than before we began using the tools available through SAP Solution Manager.”
Emilio Pazos, Subdirector of Operations, KIO Networks Certified Run SAP Operations, Mexico
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The Run SAP Implementation Partner Program benefits our customers a lot. With the Best Practice in Application Lifecycle Management and the integrated seamless management in SAP Solution Manager, our customers are provided with a stable and effective management platform for their business success. This program is beneficial to us as well. Because of the Run SAP certification, our delivery quality has improved, which brings about a lot of recognition from customers, and other business opportunities.”
Shili Ma, SAP Technical Director, HAND Certified Run SAP Implementation, China
The Customer Value that the Jason Roberts organization brings from having adopted the Run SAP methodology and Application Lifecycle Management best practices is driving our business success this year. The efficiencies and resultant abilities for our customers to reduce their TCO from our SAP Solution Manager implementations are resonating in the marketplace. We leverage our partnership with SAP and certification in Run SAP Implementation to raise the quality of our business practices which ultimately strengthens our customer relationships.”
Kevin Kelly, Managing Partner, Jason Roberts Certified Run SAP Implementation, USA
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The HP Run SAP Practice has leveraged its relationship with SAP to adopt new innovation and in turn improve the quality of our services and the value we bring to our customers. By focusing on Solution Manager 7.1, for example, we have provided our customers an increased return on investment in application lifecycle management (ALM). The continued participation in the Run SAP Partner program and the adoption of ALM in our delivery models has accelerated our clients approval of Run SAP projects. This increased adoption of the basic solution operations standards by our customers is leading to more follow-on business opportunities.”
Kristine Gersabeck, SAP Americas Delivery Director, HP Enterprise Services Globally Certified Run SAP Implementation; Certified Run SAP Operations
A benefit of being a certified Run SAP Implementation Partner is we gain trust from our customers when we propose SAP solutions and Service Desk. Run SAP is the proven methodology for implementing operation standards and we can leverage it as the guided process for improving our service level.“
Eiji Takai , Project Manager, YOURSOFT Certified Run SAP Implementation, Japan
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Becoming a certified Run SAP Implementation Partner enabled us to overachieve our business goal defined before the certification audit. Also, we have received much positive feedback from our customers and created business opportunities. One of the lessons learned for us is that most of our customers are looking for cross-systems ALM tools instead of tool only covering a SAP landscape. We are confident that SAP’s holistic approach with the Run SAP methodology and ALM will meet the requirements from our customers and we are able to establish a long-term partnership with our customers and SAP.”
Eric Liang, Senior Manager, ABeam Consulting Taiwan Certified Run SAP Implementation, Taiwan
Partnering with SAP through the RSIP partnership gave us access to methodologies, best practices and a wealth of knowledge that strengthened our client engagement model. Having SAP backing our client engagements gives us more credibility and empowers us to implement the Solution Manager functionality for clients and assist them in reducing the total cost of the ownership across the SAP landscape with respect to upgrades and production operations. The RSIP partnership also gave us insight into the future of Solution Manager allowing us to guide the client's strategic objectives and position Solution Manager in order for the client to harness the benefits of the ALM framework.”
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Participating in the Run SAP Implementation Partner Program has enabled CSC to formulate much closer ties with SAP in the field of Application Lifecycle Management (ALM). We have an early insight into key developments, such as the latest release of Solution Manager 7.1, SAP’s direction and core messaging in this space. Through continuing our investment and dedication in Run SAP we are providing innovation and holistic ALM services to our clients and have the ability and skills to partner with SAP in future ALM events.”
Neil Start, Solution Manager Lead, CSC Certified Run SAP Implementation, UK
Keane, an NTT DATA group company, has been proud to be one of the early movers in the Run SAP program. This program has enabled us to offer best-in-class services to our clients across the lifecycle of their Enterprise landscape through the adoption of the E2E standards. Professionally run, the program has enabled us to get early access to solutions, subject matter experts and the guidance and consulting to effectively position the adoption of the standards. As a consequence of the program, we were privileged to have one of our leads become a part of the Be a Hero campaign and represent SAP during TechEd 2011. With SAP Solution Manager 7.1, SAP indeed has a winner and the Run SAP program has done its bit in championing the adoption of Solution Manager. Keane remains committed to the program as we continue to expand our offerings in this space.
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Participating on Run SAP Partner Program allows FH Consulting to take maximum advantage on assets like SAP Solution Manager, Run SAP standards and ALM best practices. Moreover all the trainings we’ve been through enhanced our own methodology and broadened our knowledge base. The knowledge obtained in the certification process enables FH Consulting to deliver better services with a high technical expertise that guarantees uninterrupted business operation. This new awareness gave us a benefit and strongly changed customer’s perception of the value of our services.”
Ricardo Fachin, Corporate Director, FH Consulting Certified Run SAP Implementation, Brazil
The Run SAP Implementation Partner Program provided us with a platform and framework to facilitate the growth, globalization and industrialization of our subscription-based, end-to-end SAP Lifecycle Services ensuring support is provided most efficiently across the lifecycle design, set-up, operations, and optimization. Our clients are looking to continuously optimize their TCO, get better value fast from predictable projects and to support business innovation. We put a very clear focus on services around Solution manager 7.1 and its related products because they help us deliver just that. The program is also the foundation of Capgemini’s enriched SAP implementation method which pulls together the collective wisdom of Capgemini on top of SAP into a proven delivery methodology.”
