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Productivity Effects of Business Process Outsourcing (BPO) A Firm-level Investigation Based on Panel Data

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Figure 2: Share of intermediate inputs from “corporate service sector” ∗ in the total production value in Germany (1995-2005) 7,30 7,037,277,377,26 6,97 6,85 6,54 5,796,066,07 5678 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005percentage share
Figure 3: Share of intermediate service inputs at total value added in Germany (1978-2005) 0510152025303540 1978 1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004percentage share
Table 2: Share of Observations by Industry
Table 3: Comparison of Mean Labour Productivity Quantile N 10% 50% 90% Mean Std.Dev. Outsourcing Firms Labour Productivity 298 40 67 227 114.063 130.931 Non-Outsourcing Firms Labour Productivity 403 27 61 146 74.208 54.417
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