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VISION EXPO WEST 2015 CAMPAIGN MARKETING OVERVIEW

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VISION EXPO WEST 2015

CAMPAIGN MARKETING

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E-MAILS:

ATTENDEE

Vision Expo West 2015

ATTENDEE E-MAILS 3 Attendee Prospectors 4 Attendee Programs 41 OPTImum Club Vision Students Social

Young Professionals Club Mobile/MYS Pre-Registered Attendees 66 Countdowns On-Site EDUCATION E-MAILS 77 Education Prospectors 78 Education Programs 93 Course Handouts Education Rewards Mobile/MYS

Education Track Pushes

Pre-Registered Education 100 Countdowns Verifications EXHIBITOR E-MAILS 112 Exhibitor Newsletters 135 Exhibitor Prospectors 141

VISION VOICE E-MAILS 153

DIRECT MAILING 159

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ATTENDEE PROSPECTOR

E-MAILS

2015 ATTENDEE E-MAIL

MARKETING CAMPAIGN

Weekly emails to Exhibit Hall priors

and future prospects highlighting

the Exhibit Hall, special events and

announcements, deadlines,

reminders, offers and more

Vision Expo West 2015

Email 1: Registration is Open - Text Based Deployed: 5/29/2015 (16 weeks out)

Subject Line: You asked us to contact you when registration was open… 8 Email 1: Registration is Open - Image Based - CSG

Deployed: 5/29/2015 (16 weeks out)

Subject Line: 3..2..1..Registration is now open! 9 Email 1: Registration is Open - Text Based (Resend)

Deployed: 6/22/2015 (12 weeks out)

Subject Line: Grow your practice and business at Vision Expo West 10 Email 1: Registration is Open - Image Based (Resend) - CSG

Deployed: 6/22/2015 (12 weeks out)

Subject Line: Don’t miss the industry’s most spectacular event 11 Email 2: July Fourth Free Registration

Deployed: 6/30/2015 (11 weeks out)

Subject Line: Wishing You a Happy Fourth of July 12 Email 3: Visionaries Fashion Focused

Deployed: 7/7/2015 (10 weeks out)

Subject Line: Be the 1st to bring your customers new trends, brands and products! 13 Email 3: Visionaries Medical Focused

Deployed: 7/7/2015 (10 weeks out)

Subject Line: Preview, compare and see what’s essential for your business to grow 14 Email 4: Travel - CSG

Deployed: 7/14/2015 (9 weeks out)

Subject Line: Grab your seat before it’s gone! 15 Email 5: Interest Area Fashion Focused - CSG

Deployed: 7/21/2015 (8 weeks out)

Subject Line: First Look: 2016 Fashion Eyewear & Retail Trends 16 Email 5: Interest Area Medical Focused - CSG

Deployed: 7/21/2015 (8 weeks out)

Subject Line: Comprehensive Clinical and Next-Generation Equipment 17 Email 5: Interest Area General - CSG

Deployed: 7/21/2015 (8 weeks out)

Subject Line: Five Tech-Focused Must-Do’s at International Vision Expo 18

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Email 6: Early Bird Fashion Focused - CSG Deployed: 7/27/2015 (7 weeks out)

Subject Line: Early Bird Flash Sale Today Only 19 Email 6: Early Bird General Paid Focused - CSG

Deployed: 7/272015 (7 weeks out)

Subject Line: Attend International Vision Expo … For Free 20 Email 6: Early Bird General Free Focused - CSG

Deployed: 7/27/2015 (7 weeks out)

Subject Line: Attend International Vision Expo … For Free 21 Email 7: Single Interest Area Fashion Focused - CSG

Deployed: 8/4/2015 (6 weeks out)

Subject Line: 2016 Fashion Preview 22

Email 7: Single Interest Area Medical Focused - CSG Deployed: 8/4/2015 (6 weeks out)

Subject Line: Sneak Peek: Innovations for your Clinical Practice 23 Email 7: Single Interest Area General Focused - CSG

Deployed: 8/4/2015 (6 weeks out)

Subject Line: Be the First to See Spectacle Lens Innovations 24 Email 8: Newsletter Exhibit Hall Focused - CSG

Deployed: 8/13/2015 (5 weeks out)

Subject Line: Nearly four football fields full of innovation await you 25 Email 8: Newsletter Conference Focused - CSG

Deployed: 8/13/2015 (5 weeks out)

Subject Line: New Learning Experiences for Eyecare Professionals 26 Email 9: Personalized Text - CSG

Deployed: 8/18/2015 (4 weeks out)

Subject Line: %%FullName%%, be our guest – your free badge is ready 27 Email 10: Onsite Registrants

Deployed: 8/18/2015 (4 weeks out)

Subject Line: %%fullname%%, Your Badge is Waiting 28 Email 11: Customer Invitation Program Priors

Deployed: 8/18/2015 (4 weeks out)

Subject Line: We Don’t Want You To Miss Out! 29 Email 12: Interest Area by Job Title - Frame Buyers - CSG

Deployed: 8/25/2015 (3 weeks out)

Subject Line: Business Solutions + High-Fashion Products, Especially for Frame Buyers 30

Email 12: Interest Area by Job Title - ODs - CSG Deployed: 8/25/2015 (3 weeks out)

Subject Line: Clinical Education + Equipment Demos, Especially for Optometrists 31 Email 12: Interest Area by Job Title - Opticians - CSG

Deployed: 8/25/2015 (3 weeks out)

Subject Line: Business Solutions + Technical Training, Especially for Opticians 32 Email 12: Interest Area by Job Title - Others - CSG

Deployed: 8/25/2015 (3 weeks out)

Subject Line: Join Visionaries in Education, Fashion and Technology 33 Email 12: Interest Area by Job Title - Practice Managers - CSG

Deployed: 8/25/2015 (3 weeks out)

Subject Line: Business Solutions + Training, Especially for Practice Managers 34 Email 13: Save Time Tiles - CSG

Deployed: 9/01/2015 (2 weeks out)

Subject Line: Everybody’s Waiting for You 35

Email 14: Last Chance - Bordering States - CSG Deployed: 9/08/2015 (1 week out)

Subject Line: Register for the Largest Optometric Event Under the Sun 36 Email 14: Last Chance Locals Nevada - CSG

Deployed: 9/08/2015 (1 week out)

Subject Line: Register for the Largest Optometric Event Under the Sun 37 Email 15: One Click Email

Deployed: 9/04/2015 (1 week out)

Subject Line: Activate Your Vision Expo West Registration Today! 38 Email 16: OnPeak Not Reg

Deployed: 9/11/2015 (1 week out)

Subject Line: Nearly four football fields full of innovation await you 39 Email 17: Drop Off Email

Deployed: 8/24/2015 (3 weeks out)

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8 9

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 1: Registration is Open - Text Based

Subject Line: You asked us to contact you when registration was open…

Pre Populated Total Sent: 209 Open Rate: 61.54% Click-Through Rate: 44.2% Registrations: 31 Rate: 14.83% Regular Total Sent: 309 Open Rate: 56.85% Click-Through Rate: 36.2% Registrations: 2 Rate: 0.65%

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 1: Registration is Open - Image Based - CSG

Subject Line: 3..2..1..Registration is now open!

Free Total Sent: 39,380 Open Rate: 23.70% Click-Through Rate: 3.1% Registrations: 514 Rate: 1.31% Paid Total Sent: 10,463 Open Rate: 15.44% Click-Through Rate: 1.62% Registrations: 3 Rate: 0.03% Deployed: 5/29/2015 Deployed: 5/29/2015

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Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 1: Registration is Open - Text Based (Resend)

Subject Line: Grow your practice and business at Vision Expo West

Pre Populated Total Sent: 85 Open Rate: 20.00% Click-Through Rate: 9.41% Registrations: 31 Rate: 36.47% Regular Total Sent: 178 Open Rate: 22.47% Click-Through Rate: 11.24% Registrations: 2 Rate: 1.12%

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 1: Registration is Open - Image Based (Resend) - CSG

Subject Line: Don’t miss the industry’s most spectacular event

Free Total Sent: 30,289 Open Rate: 8.46% Click-Through Rate: 1.0% Registrations: 514 Rate: 36.47% Paid Total Sent: 8,894 Open Rate: 5.37% Click-Through Rate: 0.57% Registrations: 3 Rate: 1.12% Deployed: 6/22/2015 Deployed: 6/22/2015

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Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 2: July Fourth Free Registration

Subject Line: Wishing You a Happy Fourth of July

Free

Total Sent: 43,089 Open Rate: 17.36%

Click-Through Rate: 1.04%

Registrations: 76 Rate: 0.18%

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 3: Visionaries Fashion Focused

Subject Line: Be the 1st to bring your customers new trends, brands and products!

Free Total Sent: 23,169 Open Rate: 13.54% Click-Through Rate: 1.0% Registrations: 27 Rate: 0.12% Paid Total Sent: 5,807 Open Rate: 13.79% Click-Through Rate: 0.62% Registrations: 0 Deployed: 6/30/2015 Deployed: 7/7/2015

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Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 3: Visionaries Medical Focused

Subject Line: Preview, compare and see what’s essential for your business to grow

Free Total Sent: 3,468 Open Rate: 20.53% Click-Through Rate: 1.10% Registrations: 27 Rate: 0.78% Paid Total Sent: 885 Open Rate: 16.05% Click-Through Rate: 1.24% Registrations: 0

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 4: Travel - CSG

Subject Line: Grab your seat before it’s gone!

Free Total Sent: 33,085 Open Rate: 17.84% Click-Through Rate: 1.35% Registrations: 119 Rate: 0.36% Paid Total Sent: 9,122 Open Rate: 12.64% Click-Through Rate: 0.70% Registrations: 1 Rate: 0.01% Deployed: 7/7/2015 Deployed: 7/14/2015

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Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 5: Interest Area Fashion Focused - CSG

Subject Line: First Look: 2016 Fashion Eyewear & Retail Trends

Free Total Sent: 18,740 Open Rate: 21.08% Click-Through Rate: 0.95% Registrations: 15 Rate: 0.08% Paid Total Sent: 2,792 Open Rate: 14.51% Click-Through Rate: 0.90% Registrations: 0

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 5: Interest Area Medical Focused - CSG

Subject Line: Comprehensive Clinical and Next-Generation Equipment

Free Total Sent: 5,390 Open Rate: 18.07% Click-Through Rate: 0.54% Registrations: 0 Paid Total Sent: 2,133 Open Rate: 17.77% Click-Through Rate: 0.52% Registrations: 0 Deployed: 7/21/2015 Deployed: 7/21/2015

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Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 5: Interest Area General - CSG

Subject Line: Five Tech-Focused Must-Do’s at International Vision Expo

Free Total Sent: 6,084 Open Rate: 14.69% Click-Through Rate: 0.49% Registrations: 2 Rate: 0.03% Paid Total Sent: 2,056 Open Rate: 11.77% Click-Through Rate: 0.49% Registrations: 0

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 6: Early Bird Fashion Paid Focused - CSG

Subject Line: Early Bird Flash Sale Today Only

Free Total Sent: 3,175 Open Rate: 12.47% Click-Through Rate: 1.92% Registrations: 15 Rate: 0.47% Deployed: 7/21/2015 Deployed: 7/27/2015

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Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 6: Early Bird General Paid Focused - CSG

Subject Line: Attend International Vision Expo … For Free

Free

Total Sent: 15,501 Open Rate: 21.23%

Click-Through Rate: 3.06%

Registrations: 28 Rate: 0.18%

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 6: Early Bird Fashion and General Free Focused - CSG

Subject Line: Attend International Vision Expo … For Free

Free Total Sent: 4,387 Open Rate: 16.07% Click-Through Rate: 2.08% Registrations: 109 Rate: 2.48% Deployed: 7/27/2015 Deployed: 7/27/2015

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Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 7: Single Interest Area Fashion Focused - CSG

Subject Line: 2016 Fashion Preview

Free Total Sent: 17,253 Open Rate: 19.94% Click-Through Rate: 1.37% Registrations: 21 Rate: 0.12% Paid Total Sent: 4,243 Open Rate: 13.06% Click-Through Rate: 0.80% Registrations: 0

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 7: Single Interest Area Medical Focused - CSG

Subject Line: Sneak Peek: Innovations for your Clinical Practice

Free Total Sent: 6,395 Open Rate: 17.92% Click-Through Rate: 0.75% Registrations: 1 Rate: 0.02% Paid Total Sent: 1,883 Open Rate: 12.85% Click-Through Rate: 0.27% Registrations: 0 Deployed: 8/4/2015 Deployed: 8/4/2015

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Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 7: Single Interest Area General Focused - CSG

Subject Line: Be the First to See Spectacle Lens Innovations

Free Total Sent: 8,409 Open Rate: 14.40% Click-Through Rate: 0.69% Registrations: 1 Rate: 0.01% Paid Total Sent: 2,760 Open Rate: 10.58% Click-Through Rate: 0.44% Registrations: 0

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 8: Newsletter Exhibit Hall Focused - CSG

Subject Line: Nearly four football fields full of innovation await you

Free Total Sent: 25,785 Open Rate: 17.08% Click-Through Rate: 0.79% Registrations: 35 Rate: 0.14% Paid Total Sent: 6,467 Open Rate: 11.26% Click-Through Rate: 0.22% Registrations: 0 Deployed: 8/4/2015 Deployed: 8/13/2015

(14)

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 8: Newsletter Conference Focused - CSG

Subject Line: New Learning Experiences for Eyecare Professionals

Free Total Sent: 6,175 Open Rate: 17.46% Click-Through Rate: 0.49% Registrations: 6 Rate: 0.10% Paid Total Sent: 2,372 Open Rate: 12.86% Click-Through Rate: 0.59% Registrations: 0

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 9: Personalized Text - CSG

Subject Line: %%FullName%%, be our guest – your free badge is ready

Free Total Sent: 29,356 Open Rate: 20.56% Click-Through Rate: 2.34% Registrations: 187 Rate: 0.64% Deployed: 8/13/2015 Deployed: 8/18/2015

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Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 10: Onsite Registrants

Subject Line: %%fullname%%, Your Badge is Waiting

Free

Total Sent: 638 Open Rate: 27.38%

Click-Through Rate: 4.68%

Registrations: 11 Rate: 1.72%

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 11: Customer Invitation Program Priors

Subject Line: We Don’t Want You To Miss Out!

Free Total Sent: 363 Open Rate: 18.73% Click-Through Rate: 1.93% Registrations: 0 Deployed: 8/18/2015 Deployed: 8/18/2015

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Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 12: Interest Area by Job Title - Frame Buyers - CSG

Subject Line: Business Solutions + High-Fashion Products, Especially for Frame Buyers

Paid

Total Sent: 3,543 Open Rate: 14.90%

Click-Through Rate: 0.80%

Registrations: 1 Rate: 0.03%

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 12: Interest Area by Job Title - ODs - CSG

Subject Line: Clinical Education + Equipment Demos, Especially for Optometrists

Paid Total Sent: 4,285 Open Rate: 17.90% Click-Through Rate: 0.70% Registrations: 1 Rate: 0.02% Deployed: 8/25/2015 Deployed: 8/25/2015

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Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 12: Interest Area by Job Title - Opticians - CSG

Subject Line: Business Solutions + Technical Training, Especially for Opticians

Paid

Total Sent: 3,787 Open Rate: 12.80%

Click-Through Rate: 0.60%

Registrations: 0

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 12: Interest Area by Job Title - Others - CSG

Subject Line: Join Visionaries in Education, Fashion and Technology

Paid Total Sent: 5,867 Open Rate: 14.50% Click-Through Rate: 0.70% Registrations: 0 Deployed: 8/25/2015 Deployed: 8/25/2015

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Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 12: Interest Area by Job Title - Practice Managers - CSG

Subject Line: Business Solutions + Training, Especially for Practice Managers

Paid

Total Sent: 1,334 Open Rate: 14.30%

Click-Through Rate: 1.30%

Registrations: 0

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 13: Save Time Tiles - CSG

Subject Line: Everybody’s Waiting for You

Paid Total Sent: 13,022 Open Rate: 15.90% Click-Through Rate: 0.70% Registrations: 3 Rate: 0.02% Deployed: 8/25/2015 Deployed: 9/01/2015

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Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 14: Last Chance Bordering States - CSG

Subject Line: Register for the Largest Optometric Event Under the Sun

Paid

Total Sent: 6,416 Open Rate: 12.64%

Click-Through Rate: 0.83%

Registrations: 0

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 14: Last Chance Locals Nevada - CSG

Subject Line: Register for the Largest Optometric Event Under the Sun

Paid Total Sent: 805 Open Rate: 15.66% Click-Through Rate: 1.24% Registrations: 0 Deployed: 9/08/2015 Deployed: 9/08/2015

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Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 15: One Click Email

Subject Line: Activate Your Vision Expo West Registration Today!

Free

Total Sent: 7,497

Unique Opens/Clicks: 1,677

Registrations: 391 Rate: 5.22%

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 16: OnPeak Not Reg

Subject Line: Nearly four football fields full of innovation await you

Free Total Sent: 212 Open Rate: 55.66% Click-Through Rate: 14.62% Registrations: 9 Rate: 4.25% Deployed: 9/04/2015 Deployed: 9/11/2015

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ATTENDEE PROGRAM

E-MAILS

2015 ATTENDEE E-MAIL

MARKETING CAMPAIGN

Club Vision, OPTImum, Students,

Social, and the Young

Professionals Club

Vision Expo West 2015

ATTENDEE PROSPECTOR

Email 17: Drop Off Email

Subject Line: Complete your registration… for free

Free Total Sent: 1,474 Open Rate: 40.91% Click-Through Rate: 15.81% Registrations: 128 Rate: 8.68% Deployed: 8/24/2015

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Club Vision Email 1

Deployed: 7/08/2015 (11 weeks out)

Subject Line: Register Today and Maintain Your Club Vision Status 44 Club Vision Email 2

Deployed: 8/05/2015 (7 weeks out)

Subject Line: Your Invitation to Club Vision 45 Club Vision Email 3

Deployed: 9/02/2015 (2 weeks out)

Subject Line: %%FullName%%, here is your exclusive preview to Club Vision 46 Mobile / My Show Email 1

Deployed: 7/31/2015 (8 weeks out)

Subject Line: Start planning your onsite experience now 47 Mobile / My Show Email 2

Deployed: 8/27/2015 (3 weeks out)

Subject Line: Vision Expo Mobile is Now Live! 48 Mobile / My Show Email 3

Deployed: 9/09/2015 (1 week out)

Subject Line: Optimize Your Time with Vision Expo Mobile 49 OPTImum Program Email 1

Deployed: 7/07/2015 (11 weeks out)

Subject Line: %%FullName%%, here is your exclusive preview to Club Vision 50 OPTImum Program Email 2

Deployed: 09/03/2015 (2 weeks out)

Subject Line: Your OPTImum benefits at Vision Expo West 2015 51 Social Email 1

Deployed: 7/10/2015 (11 weeks out)

Subject Line: Stay Informed - See What Was Trending in the Vision Community This Week 52 Student Email 1

Deployed: 6/25/2015 (13 weeks out)

Subject Line: Experience Vision Expo West for FREE 53 Student Email 2

Deployed: 6/30/2015 (12 weeks out)

Subject Line: © Wishing You a Happy Fourth of July 54

Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Students Email 3

Deployed: 8/19/2015 (4 weeks out)

Subject Line: Save Money in Vegas during Vision Expo West 55 Student Email 4 - Job Link

Deployed: 8/26/2015 (3 weeks out)

Subject Line: Speed Dating (for jobs) at Vision Expo West 56 Student Email 5 - Pre Show Optometry/Opticians

Deployed: 9/15/2015 (1 weeks out)

Subject Line: 10 Things You Need to Know. Checklist for Students at Vision Expo West 57 Student Email 5 - Pre Show Other Students

Deployed: 9/15/2015 (1 weeks out)

Subject Line: Checklist for Students at Vision Expo West 58 Young Professionals Club Email 1

Deployed: 6/16/2015 (14 weeks out)

Subject Line: New Benefit Announced for YPC Members 59 Young Professionals Club Email 2

Deployed: 6/25/2015 (13 weeks out)

Subject Line: YPC OD Members Benefit at International Vision Expo West 60 Young Professionals Club Email 3

Deployed: 6/30/2015 (12 weeks out)

Subject Line: © Wishing You a Happy Fourth of July 61 Young Professionals Club Email 4

Deployed: 7/14/2015 (10 weeks out)

Subject Line: Grab your seat before it’s gone! 62 Young Professionals Club Email 5

Deployed: 8/05/2015 (7 weeks out)

Subject Line: Vegas Without Breaking the Bank 63 Young Professionals Club Email 6

Deployed: 9/15/2015 (1 weeks out)

Subject Line: Checklist for YPC Members at Vision Expo West 64 Visionaries Email 1 Attendee

Deployed: 9/24/2015 (0 weeks out)

Subject Line: Post or Share a Comment with ECPs in this New Social Community 65

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Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Club Vision Email 1

Subject Line: Register Today and Maintain Your Club Vision Status

Free

Total Sent: 1,418 Open Rate: 32.86%

Click-Through Rate: 11.43%

Registrations: 37 Rate: 2.61%

Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Club Vision Email 2

Subject Line: Your Invitation to Club Vision

Free Total Sent: 1,029 Open Rate: 28.77% Click-Through Rate: 8.94% Registrations: 18 Rate: 1.75% Deployed: 7/08/2015 Deployed: 8/05/2015

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Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Mobile / My Show Email 1

Subject Line: Start planning your onsite experience now Total Sent: 4,323

Open Rate: 36.16%

Click-Through Rate: 2.78%

Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Club Vision Email 3

Subject Line: %%FullName%%, here is your exclusive preview to Club Vision

Free Total Sent: 904 Open Rate: 18.90% Click-Through Rate: 2.30% Registrations: 7 Rate: 0.77% Deployed: 9/02/2015 Deployed: 7/31/2015

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Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Mobile / My Show Email 3

Subject Line: Optimize Your Time with Vision Expo Mobile Total Sent: 10,066

Open Rate: 33.75%

Click-Through Rate: 3.51%

Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Mobile / My Show Email 2

Subject Line: Vision Expo Mobile is Now Live!

My Show Users Total Sent: 497 Open Rate: 48.30% Click-Through Rate: 14.50% General Total Sent: 5,669 Open Rate: 31.30% Click-Through Rate: 3.30% Deployed: 8/27/2015 Deployed: 9/09/2015

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Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

OPTImum Program Email 2

Subject Line: Your OPTImum benefits at Vision Expo West 2015 Total Sent: 425

Open Rate: 50.80%

Click-Through Rate: 12.70%

Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

OPTImum Program Email 1

Subject Line: %%FullName%%, here is your exclusive preview to Club Vision Total Sent: 1,332

Open Rate: 27.63%

Click-Through Rate: 5.03%

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Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Student Email 1

Subject Line: Experience Vision Expo West for FREE

Optometry/Opticians Total Sent: 2,644 Open Rate: 20.01% Click-Through Rate: 0.98% Registrations: 1 Rate: 0.04% Other Students Total Sent: 1,355 Open Rate: 12.47% Click-Through Rate: 0.73% Registrations: 0

Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Social Email 1

Subject Line: Stay Informed - See What Was Trending in the Vision Community This Week

Total Sent: 2,291 Open Rate: 37.84%

Click-Through Rate: 3.23%

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Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Students Email 3

Subject Line: Save Money in Vegas during Vision Expo West

Optometry/Opticians Total Sent: 2,518 Open Rate: 21.80% Click-Through Rate: 0.64% Registrations: 0 Other Students Total Sent: 1,230 Open Rate: 14.88% Click-Through Rate: 0.89% Registrations: 0

Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Student Email 2

Subject Line: © Wishing You a Happy Fourth of July

OD Members Total Sent: 3,942 Open Rate: 17.71% Click-Through Rate: 0.63% Registrations: 0 Deployed: 6/30/2015 Deployed: 8/19/2015

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Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Student Email 5 - Pre Show Optometry/Opticians

Subject Line: 10 Things You Need to Know. Checklist for Students at Vision Expo West Total Sent: 244

Open Rate: 49.11%

Click-Through Rate: 7.59%

Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Student Email 4 - Job Link

Subject Line: Speed Dating (for jobs) at Vision Expo West Total Sent: 2,156

Open Rate: 22.50%

Click-Through Rate: 1.00%

Registrations: 0

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Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Young Professionals Club Email 1

Subject Line: New Benefit Announced for YPC Members Total Sent: 1,062

Open Rate: 48.87%

Click-Through Rate: 3.67%

Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Student Email 5 - Pre Show Other Students

Subject Line: Checklist for Students at Vision Expo West Total Sent: 88

Open Rate: 34.09%

Click-Through Rate: 4.55%

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Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Young Professionals Club Email 3

Subject Line: © Wishing You a Happy Fourth of July

OD Members

Total Sent: 1,048 Open Rate: 22.14%

Click-Through Rate: 1.43%

Registrations: 226 Rate: 21.56%

New Dispenser Members

Total Sent: 43 Open Rate: 44.19%

Click-Through Rate: 6.98%

Registrations: 15 Rate: 34.88%

Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Young Professionals Club Email 2

Subject Line: YPC OD Members Benefit at International Vision Expo West

OD Members

Total Sent: 1,069 Open Rate: 37.04%

Click-Through Rate: 1.78%

Registrations: 0

New Dispense Members

Total Sent: 43 Open Rate: 53.49%

Click-Through Rate: 2.33%

Registrations: 0

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Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Young Professionals Club Email 5

Subject Line: Vegas Without Breaking the Bank

OD Members

Total Sent: 1,086 Open Rate: 36.37%

Click-Through Rate: 4.79%

Registrations: 226 Rate: 21.56%

New Dispenser Members

Total Sent: 55 Open Rate: 50.91%

Click-Through Rate: 7.27%

Registrations: 15 Rate: 34.88%

Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Young Professionals Club Email 4

Subject Line: Grab your seat before it’s gone!

OD Members

Total Sent: 941 Open Rate: 23.91%

Click-Through Rate: 0.74%

Registrations: 226 Rate: 21.56%

New Dispenser Members

Total Sent: 22 Open Rate: 50.00%

Click-Through Rate:9.09%

Registrations: 15 Rate: 34.88%

(33)

64 65

Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Visionaries Email 1 Attendee

Subject Line: Post or Share a Comment with ECPs in this New Social Community Total Sent: 54,260

Open Rate: 17.0%

Click-Through Rate: 0.5%

Vision Expo West 2015

ATTENDEE PROGRAM EMAILS

Young Professionals Club Email 6

Subject Line: Checklist for YPC Members at Vision Expo West Total Sent: 1,214

Open Rate: 35.34%

Click-Through Rate: 1.65%

(34)

VERIFICATION E-MAILS

2015 ATTENDEE E-MAIL

MARKETING CAMPAIGN

Countdowns and On-site Emails

Vision Expo West 2015

Countdown Email 1

Deployed: 8/7/2015 (6 weeks out)

Subject Line: Countdown to the Show: 6 Weeks Until Vision Expo West 68 Countdown Email 2

Deployed: 8/14/2015 (5 weeks out)

Subject Line: Countdown to the Show: 5 Weeks Until Vision Expo West 69 Countdown Email 3

Deployed: 8/21/2015 4 weeks out)

Subject Line: Countdown to the Show: 4 Weeks Until Vision Expo West 70 Countdown Email 4

Deployed: 8/28/2015 (3 weeks out)

Subject Line: Countdown to the Show: 3 Weeks 71 Countdown Email 5

Deployed: 9/04/2015 (2 weeks out)

Subject Line: Countdown to the Show: 2 Weeks 72 Countdown Email 6

Deployed: 9/11/2015 (1 week out)

Subject Line: Countdown to the Show: Less Than One Week 73 First Time Attendee

Deployed: 9/15/2015 (1 week out)

Subject Line: © Plan Your Show © Travel Arrangements © When You Arrive On Site 74 Onsite Email 1 - All Pre Reg

Deployed: 9/16/2015 (0 week out)

Subject Line: People are talking about #VisionExpo 75 Onsite Email 2 - Verified & Non Verified

Deployed: 9/17/2015 (0 week out)

Subject Line: We’re Ready for Friday, Are You? / We Look Forward to Seeing You Tomorrow 76

(35)

68 69

Vision Expo West 2015

PRE-REGISTERED ATTENDEE EMAILS

Countdown Email 2

Subject Line: Countdown to the Show: 5 Weeks Until Vision Expo West Total Sent: 3,951

Open Rate: 31.99%

Click-Through Rate: 5.44%

Vision Expo West 2015

PRE-REGISTERED ATTENDEE EMAILS

Countdown Email 1

Subject Line: Countdown: 6 Weeks Until Vision Expo West Total Sent: 3,675

Open Rate: 33.09%

Click-Through Rate: 5.28%

(36)

Vision Expo West 2015

PRE-REGISTERED ATTENDEE EMAILS

Countdown Email 4

Subject Line: Countdown to the Show: 3 Weeks Total Sent: 5,887

Open Rate: 30.70%

Click-Through Rate: 4.30%

Vision Expo West 2015

PRE-REGISTERED ATTENDEE EMAILS

Countdown Email 3

Subject Line: Countdown to the Show: 4 Weeks Until Vision Expo West Total Sent: 4,627

Open Rate: 30.26%

Click-Through Rate: 4.28%

(37)

72 73

Vision Expo West 2015

PRE-REGISTERED ATTENDEE EMAILS

Countdown Email 6

Subject Line: Countdown to the Show: Less than One Week Total Sent: 10,454

Open Rate: 34.11%

Click-Through Rate: 4.44%

Vision Expo West 2015

PRE-REGISTERED ATTENDEE EMAILS

Countdown Email 5

Subject Line: Countdown to the Show: 2 Weeks Total Sent: 6,376

Open Rate: 30.30%

Click-Through Rate: 4.86%

(38)

Vision Expo West 2015

PRE-REGISTERED ATTENDEE EMAILS

Onsite Email 1 - All Pre Reg

Subject Line: People are talking about #VisionExpo Total Sent: 7,474

Open Rate: 31.24%

Click-Through Rate: 5.41%

Vision Expo West 2015

PRE-REGISTERED ATTENDEE EMAILS

First Time Attendee

Subject Line: © Plan Your Show © Travel Arrangements © When You Arrive On Site Total Sent: 5,252

Open Rate: 38.21%

Click-Through Rate: 9.22%

(39)

76 77 Non Verified Total Sent: 5,758 Open Rate: 33.29% Click-Through Rate: 4.55%

E-MAILS:

EDUCATION

Vision Expo West 2015

PRE-REGISTERED ATTENDEE EMAILS

Onsite Email 2 - Verified & Non Verified

Subject Line: We’re Ready for Friday, Are You? / We Look Forward to Seeing You Tomorrow

Verified

Total Sent: 5,765 Open Rate: 35.13%

Click-Through Rate: 4.41%

(40)

EDUCATION PROSPECTOR

E-MAILS

2015 ATTENDEE E-MAIL

MARKETING CAMPAIGN

Weekly newsletters to Education

priors and future prospects promoting

Education highlights, events,

announcements, tips and more

Vision Expo West 2015

Email 1: Education Registration is Open - ODs - CSG Deployed: 6/22/2015 (14 weeks out)

Subject Line: Education for you and your staff as low as $28 per hour 80 Email 1: Education Registration is Open - Priors - CSG

Deployed: 6/22/2015 (14 weeks out)

Subject Line: Come back and see what’s new 81 Email 1: Education Registration is Open - PreReg - CSG

Deployed: 6/22/2015 (14 weeks out)

Subject Line: Education Registration is Now Live 82 Email 2: Global Contact Lens Forum

Deployed: 7/9/2015 (12 weeks out)

Subject Line: Join Us for The Global Contact Lens Forum 83 Email 3: Ocular Wellness

Deployed: 7/16/2015 (11 weeks out)

Subject Line: New Education You Can’t Afford to Miss 84 Email 4: Keynote Series

Deployed: 7/23/2015 (9 weeks out)

Subject Line: Keynote Series: Join These Unique Visionaries 85 Email 5: Education Highlights - ODs

Deployed: 7/30/2015 (8 weeks out)

Subject Line: Education Highlights Selected For You

OD 86

Non OD 87

Email 6: Education Highlights - ODs Deployed: 8/06/2015 (6 weeks out)

Subject Line: Featured Education for Every Role

OD 88

Non OD 89

Email 7: Early Bird - ODs

Deployed: 8/19/2015 (4 weeks out)

Subject Line: %%FullName%%, register now before discounted rates expire!

OD 90

Non OD 91

Email 8: Kirk Letter

Deployed: 9/03/2015 (2 weeks out)

(41)

80 81

Vision Expo West 2015

EDUCATION PROSPECTOR

Email 1: Education Registration is Open - Priors - CSG

Subject Line: Come back and see what’s new

Free Total Sent: 4,864 Open Rate: 23.40% Click-Through Rate: 2.82% Registrations: 2 Rate: 0.04% Paid Total Sent: 2,452 Open Rate: 15.42% Click-Through Rate: 1.22% Registrations: 4 Rate: 0.16%

Vision Expo West 2015

EDUCATION PROSPECTOR

Email 1: Education Registration is Open - ODs - CSG

Subject Line: Education for you and your staff as low as $28 per hour

Free Total Sent: 1,686 Open Rate: 22.84% Click-Through Rate: 1.72% Registrations: 3 Rate: 0.18% Paid Total Sent: 832 Open Rate: 17.91% Click-Through Rate: 0.24% Registrations: 0 Deployed: 6/22/2015 Deployed: 6/22/2015

(42)

Vision Expo West 2015

EDUCATION PROSPECTOR

Email 2: Global Contact Lens Forum

Subject Line: Join Us for The Global Contact Lens Forum

Free Total Sent: 10,575 Open Rate: 19.02% Click-Through Rate: 0.81% Registrations: 4 Rate: 0.04% Paid Total Sent: 3,576 Open Rate: 13.84% Click-Through Rate: 0.67% Registrations: 0

Vision Expo West 2015

EDUCATION PROSPECTOR

Email 1: Education Registration is Open - PreReg - CSG

Subject Line: Education Registration is Now Live Total Sent: 1,165

Open Rate: 41.80%

Click-Through Rate: 14.08%

(43)

84 85

Vision Expo West 2015

EDUCATION PROSPECTOR

Email 4: Keynote Series

Subject Line: Keynote Series: Join These Unique Visionaries

Free Total Sent: 7,633 Open Rate: 18.07% Click-Through Rate: 0.58% Registrations: 0 Paid Total Sent: 2,806 Open Rate: 11.73% Click-Through Rate: 0.50% Registrations: 1 Rate: 0.04%

Vision Expo West 2015

EDUCATION PROSPECTOR

Email 3: Ocular Wellness

Subject Line: New Education You Can’t Afford to Miss

Free Total Sent: 7,424 Open Rate: 18.78% Click-Through Rate: 1.09% Registrations: 4 Rate: 0.05% Paid Total Sent: 2,643 Open Rate: 12.22% Click-Through Rate: 0.64% Registrations: 0 Deployed: 7/16/2015 Deployed: 7/23/2015

(44)

Vision Expo West 2015

EDUCATION PROSPECTOR

Email 5: Education Highlights - Non ODs

Subject Line: Education Highlights Selected For You

Free Total Sent: 4,043 Open Rate: 15.63% Click-Through Rate: 0.72% Registrations: 0 Paid Total Sent: 1,541 Open Rate: 11.16% Click-Through Rate: 0.58% Registrations: 0

Vision Expo West 2015

EDUCATION PROSPECTOR

Email 5: Education Highlights - ODs

Subject Line: Education Highlights Selected For You

Free Total Sent: 4,112 Open Rate: 19.94% Click-Through Rate: 0.75% Registrations: 2 Rate: 0.05% Paid Total Sent: 1,237 Open Rate: 12.77% Click-Through Rate: 0.81% Registrations: 0 Deployed: 7/30/2015 Deployed: 7/30/2015

(45)

88 89

Vision Expo West 2015

EDUCATION PROSPECTOR

Email 6: Education Highlights - Non ODs

Subject Line: Featured Education for Every Role

Free Total Sent: 3,096 Open Rate: 15.46% Click-Through Rate: 1.31% Registrations: 3 Rate: 0.10% Paid Total Sent: 1,601 Open Rate: 9.62% Click-Through Rate: 0.69% Registrations: 0

Vision Expo West 2015

EDUCATION PROSPECTOR

Email 6: Education Highlights - ODs

Subject Line: Featured Education for Every Role

Free Total Sent: 4,010 Open Rate: 18.43% Click-Through Rate: 0.82% Registrations: 0 Paid Total Sent: 1,148 Open Rate: 13.15% Click-Through Rate: 0.44% Registrations: 0 Deployed: 8/06/2015 Deployed: 8/06/2015

(46)

Vision Expo West 2015

EDUCATION PROSPECTOR

Email 7: Early Bird - Non ODs

Subject Line: %%FullName%%, register now before discounted rates expire!

Free Total Sent: 3,542 Open Rate: 16.71% Click-Through Rate: 2.01% Registrations: 3 Rate: 0.08% Paid Total Sent: 1,477 Open Rate: 11.65% Click-Through Rate: 1.02% Registrations: 0

Vision Expo West 2015

EDUCATION PROSPECTOR

Email 7: Early Bird - ODs

Subject Line: %%FullName%%, register now before discounted rates expire!

Free Total Sent: 3,897 Open Rate: 21.17% Click-Through Rate: 1.80% Registrations: 2 Rate: 0.18% Paid Total Sent: 1,176 Open Rate: 14.03% Click-Through Rate: 1.28% Registrations: 1 Rate: 0.09% Deployed: 8/19/2015 Deployed: 8/19/2015

(47)

92 93

EDUCATION PROGRAM

E-MAILS

2015 ATTENDEE E-MAIL

MARKETING CAMPAIGN

Course Handouts, Education

Rewards, Mobile, Education Track

Pushes, and more.

Vision Expo West 2015

EDUCATION PROSPECTOR

Email 8: Kirk Letter

Subject Line: A Personal Invitation From Dr. Kirk Smick

Free Total Sent: 6,235 Open Rate: 18.50% Click-Through Rate: 0.90% Registrations: 3 Rate: 0.05% Deployed: 9/03/2015

(48)

Vision Expo West 2015

Course Handouts Email

Deployed: 8/19/2015 (4 weeks out)

Subject Line: Course Handsouts Are Now Available 95 Mobile / My Show Email

Deployed: 8/27/2015 (3 weeks out)

Subject Line: Vision Expo Mobile is Now Live! 96 Education Rewards Email 1

Deployed: 7/24/2015 (9 weeks out)

Subject Line: Not everyone is getting this email… 97 Education Rewards Email 2

Deployed: 8/04/2015 (7 weeks out)

Subject Line: We Invite You to Participate in Our Education Rewards Program 98 Ocular Wellness Push

Deployed: 7/29/2015 (8 weeks out)

Subject Line: Join us for the NEW Ocular Surface Disease and Wellness Symposium 99

EDUCATION PROGRAM EMAILS

Vision Expo West 2015

EDUCATION PROGRAM EMAILS

Course Handouts Email

Subject Line: Course Handsouts Are Now Available Total Sent: 2,441

Open Rate: 53.87%

Click-Through Rate: 15.08%

(49)

96 97

Vision Expo West 2015

EDUCATION PROGRAM EMAILS

Mobile / My Show Email

Subject Line: Vision Expo Mobile is Now Live! Total Sent: 2,757

Open Rate: 41.20%

Click-Through Rate: 9.30%

Vision Expo West 2015

EDUCATION PROGRAM EMAILS

Education Rewards Email 1

Subject Line: Not everyone is getting this email… Total Sent: 892

Open Rate: 61.32%

Click-Through Rate: 3.14%

(50)

Vision Expo West 2015

EDUCATION PROGRAM EMAILS

Education Rewards Email 2

Subject Line: We Invite You to Participate in Our Education Rewards Program Total Sent: 1,293

Open Rate: 39.44%

Click-Through Rate: 0.93%

Vision Expo West 2015

EDUCATION PROGRAM EMAILS

Ocular Wellness Push

Subject Line: Join us for the NEW Ocular Surface Disease and Wellness Symposium Total Sent: 983

Open Rate: 40.08%

Click-Through Rate: 1.93%

(51)

100 101

Vision Expo West 2015

Vision Expo West 2015

Vision Expo West 2015

EDUCATION VERIFICATION

E-MAILS

PRE-REGISTERED EDUCATION EMAILS

Vision Expo West 2015

Countdown Email 1

Deployed: 8/7/2015 (6 weeks out)

Subject Line: Countdown to the Show: 6 Weeks Until Vision Expo West 102 Countdown Email 2

Deployed: 8/14/2015 (5 weeks out)

Subject Line: Countdown to the Show: 5 Weeks Until Vision Expo West 103 Countdown Email 3

Deployed: 8/21/2015 (4 weeks out)

Subject Line: Countdown to the Show: 4 Weeks Until Vision Expo West 104 Countdown Email 4

Deployed: 8/28/2015 (3 weeks out)

Subject Line: Countdown to the Show: 3 Weeks 105 Countdown Email 5

Deployed: 9/04/2015 (2 weeks out)

Subject Line: Countdown to the Show: 2 Weeks 106 Countdown Email 6

Deployed: 9/11/2015 (1 week out)

Subject Line: Countdown to the Show: Less Than One Week 107 Education Verification Email - Ocular Wellness

Deployed: 9/08/2015 (1 week out)

Subject Line: A Few Reminders for Your Education Session Next Week! 108 Education Verification Email - Ritz Carlton

Deployed: 9/08/2015 (1 week out)

Subject Line: A Few Reminders for Your Education Session Next Week! 109 Education Verification Email - GCLF

Deployed: 9/10/2015 (1 week out)

Subject Line: A Few Reminders for Your Education Session Next Week! 110 Education Verification Email - Medical & Scientific Theater

Deployed: 9/14/2015 (1 week out)

Subject Line: A Few Reminders for Your Education Sessions Next Week! 111

2015 ATTENDEE E-MAIL

MARKETING CAMPAIGN

Countdowns and Sponsorship

Fulfillment (Program Verification)

(52)

Vision Expo West 2015

PRE-REGISTERED EDUCATION EMAILS

Countdown Email 2

Subject Line: Countdown to the Show: 5 Weeks Until Vision Expo West Total Sent: 1,900

Open Rate: 41.63%

Click-Through Rate: 11.11%

Vision Expo West 2015

PRE-REGISTERED EDUCATION EMAILS

Countdown Email 1

Subject Line: Countdown: 6 Weeks Until Vision Expo West Total Sent: 857

Open Rate: 40.49%

Click-Through Rate: 4.43%

(53)

104 105

Vision Expo West 2015

PRE-REGISTERED EDUCATION EMAILS

Countdown Email 4

Subject Line: Countdown to the Show: 3 Weeks Total Sent: 3,146

Open Rate: 38.40%

Click-Through Rate: 6.90%

Vision Expo West 2015

PRE-REGISTERED EDUCATION EMAILS

Countdown Email 3

Subject Line: Countdown to the Show: 4 Weeks Until Vision Expo West Total Sent: 2,657

Open Rate: 38.65%

Click-Through Rate: 6.36%

(54)

Vision Expo West 2015

PRE-REGISTERED EDUCATION EMAILS

Countdown Email 6

Subject Line: Countdown to the Show: Less than One Week Total Sent: 10,454

Open Rate: 34.11%

Click-Through Rate: 4.44%

Vision Expo West 2015

PRE-REGISTERED EDUCATION EMAILS

Countdown Email 5

Subject Line: Countdown to the Show: 2 Weeks Total Sent: 3,350

Open Rate: 39.25%

Click-Through Rate: 9.58%

(55)

108 109

Vision Expo West 2015

PRE-REGISTERED EDUCATION EMAILS

Education Verification Email - Ritz Carlton

Subject Line: A Few Reminders for Your Education Session Next Week! Total Sent: 260

Open Rate: 52.31%

Click-Through Rate: 6.15%

Vision Expo West 2015

PRE-REGISTERED EDUCATION EMAILS

Education Verification Email - Ocular Wellness

Subject Line: A Few Reminders for Your Education Session Next Week! Total Sent: 258

Open Rate: 58.14%

Click-Through Rate: 3.10%

(56)

Vision Expo West 2015

PRE-REGISTERED EDUCATION EMAILS

Education Verification Email - GCLF

Subject Line: A Few Reminders for Your Education Session Next Week! Total Sent: 393

Open Rate: 50.36%

Click-Through Rate: 4.07%

Vision Expo West 2015

PRE-REGISTERED EDUCATION EMAILS

Education Verification Email - Medical & Scientific Theater

Subject Line: A Few Reminders for Your Education Sessions Next Week! Total Sent: 357

Open Rate: 54.06%

Click-Through Rate: 5.04%

(57)

112 113

E-MAILS:

EXHIBITOR

E-MAILS

2015 ATTENDEE E-MAIL

MARKETING CAMPAIGN

Space Renewal and Marketing

Programs including the Customer

Invitation Program, New Product Videos,

Exhibitor Webinars and more

(58)

EXHIBITOR EMAILS

EXHIBITOR EMAILS

Vision Expo West 2015

Amazon Survey Reminder EM

Deployed: 6/3/2015 (15 weeks out)

Subject Line: REMINDER: Please share your expectations - Vision Expo West 116 Customer Invitation Program EM

Deployed: 6/18/2015 (13 weeks out)

Subject Line: Customer Invitation Program is now LIVE! 117 New Product Video EM

Deployed: 6/27/2015 (12 weeks out)

Subject Line: New mobile way to stand out from the crowd 118 New Exhibitor Webinar - ALL NEW EM

Deployed: 7/7/2015 (10 weeks out)

Subject Line: Join us for our New Exhibitor Webinar 119 New Exhibitor Webinar - 2-5 Years EM

Deployed: 7/7/2015 (10 weeks out)

Subject Line: Join us for our New Exhibitor Webinar 120 Dedicated Marketing Programs EM

Deployed: 7/14/2015 (9 weeks out)

Subject Line: 4 Effective Programs to Market Your Company 121 Mike Annunziato’s Welcome EM

Deployed: 7/23/2015 (8 weeks out)

Subject Line: Meet your new Account Executive 122 Galleria Package EM

Deployed: 7/29/2015 (7 weeks out)

Subject Line: Galleria Booth Wall Package Deadline Extended 123 New Product Video & Marketing Programs EM

Deployed: 8/1/2015 (7 weeks out)

Subject Line: Add Mobile Video to Your Vision Expo Marketing 124 Reminder Galleria Package EM

Deployed: 8/5/2015 (6 weeks out)

Subject Line: Reminder: Book your booth design and décor 125 Save the Date - Eyewear & Accessories EM

Deployed: 8/17/2015 (4 weeks out)

Subject Line: Space Selection for Vision Expo West 2016 126

Save the Date - Lenses & Processing Technology/Medical & Scientific EM Deployed: 8/17/2015 (4 weeks out)

Subject Line: Space Selection for Vision Expo West 2016 127 Save the Date - Galleria EM

Deployed: 8/17/2015 (4 weeks out)

Subject Line: Space Selection for Vision Expo West 2016 128 Amazon Survey Winners EM

Deployed: 8/20/2015 (4 weeks out)

Subject Line: Congratulations on winning a $10 Amazon Gift Code 129 Reminder: Save the Date - Eyewear & Accessories EM

Deployed: 8/25/2015 (3 weeks out)

Subject Line: Space Renewal for Vision Expo West 2016 130 Reminder: Save the Date - Lenses & Processing Technology/Medical & Scientific EM

Deployed: 8/25/2015 (3 weeks out)

Subject Line: Space Renewal for Vision Expo West 2016 131 Reminder: Save the Date - Galleria EM

Deployed: 8/25/2015 (3 weeks out)

Subject Line: Space Renewal for Vision Expo West 2016 132 New Exhibitor Party EM

Deployed: 9/9/2015 (1 week out)

Subject Line: Join us for the party of the year (and you’re the guest of honor) 133 Space Renewal - We Missed You EM

Deployed: 9/11/2015 (1 week out)

Subject Line: We missed you for Space Renewal 134 Visionaries EM

Deployed: 9/24/2015 (0 weeks out)

Subject Line: Post or Share a Comment with ECP’s in this New Social Community 135

(59)

116 117

Vision Expo West 2015

EXHIBITOR

Amazon Survey Reminder EM

Subject Line: REMINDER: Please share your expectations - Vision Expo West Total Sent: 3,816

Open Rate: 25.89%

Click-Through Rate: 1.99%

Vision Expo West 2015

EXHIBITOR

Customer Invitation Program EM

Subject Line: Customer Invitation Program is now LIVE! Total Sent: 339

Open Rate: 48.97%

Click-Through Rate: 14.45%

(60)

Vision Expo West 2015

EXHIBITOR

New Product Video EM

Subject Line: New mobile way to stand out from the crowd Total Sent: 245

Open Rate: 42.86%

Click-Through Rate: 6.12%

Vision Expo West 2015

EXHIBITOR

New Exhibitor Webinar - ALL NEW Exhibitors EM

Subject Line: Join us for our New Exhibitor Webinar Total Sent: 46

Open Rate: 47.83%

Click-Through Rate: 9.00%

(61)

120 121

Vision Expo West 2015

EXHIBITOR

New Exhibitor Webinar - 2-5 years EM

Subject Line: Join us for our New Exhibitor Webinar Total Sent: 133

Open Rate: 47.83%

Click-Through Rate: 8.40%

Vision Expo West 2015

EXHIBITOR

Dedicated Marketing Program EM

Subject Line: 4 Effective Programs to Market Your Company Total Sent: 378

Open Rate: 35.45%

Click-Through Rate: 6.88%

(62)

Vision Expo West 2015

EXHIBITOR

Mike Annunziato’s Welcome EM

Subject Line: Meet your new Account Executive Total Sent: 133

Open Rate: 58.65%

Click-Through Rate: 1.50%

Vision Expo West 2015

EXHIBITOR

Galleria Package EM

Subject Line: Galleria Booth Wall Package Deadline Extended Total Sent: 63

Open Rate: 58.73%

Click-Through Rate: 19.05%

(63)

124 125

Vision Expo West 2015

EXHIBITOR

New Product Video & Marketing Programs EM

Subject Line: Add Mobile Video to Your Vision Expo Marketing Total Sent: 373

Open Rate: 36.46%

Click-Through Rate: 4.29%

Vision Expo West 2015

EXHIBITOR

Reminder Galleria Package EM

Subject Line: Reminder: Book your booth design and décor Total Sent: 56

Open Rate: 48.21%

Click-Through Rate: 10.71%

(64)

Vision Expo West 2015

EXHIBITOR

Save the Date - Eyewear & Accessories EM

Subject Line: Space Selection for Vision Expo West 2016 Total Sent: 146

Open Rate: 56.16%

Click-Through Rate: 0.00%

Vision Expo West 2015

EXHIBITOR

Save the Date - Lenses & Processing Technology/Medical & Scientific EM

Subject Line: Space Selection for Vision Expo West 2016 Total Sent: 190

Open Rate: 59.47%

Click-Through Rate: 0.53%

(65)

128 129

Vision Expo West 2015

EXHIBITOR

Save the Date - Galleria EM

Subject Line: Space Selection for Vision Expo West 2016 Total Sent: 63

Open Rate: 50.79%

Click-Through Rate: 0.00%

Vision Expo West 2015

EXHIBITOR

Amazon Survey Winners EM

Subject Line: Congratulations on winning a $10 Amazon Gift Code Total Sent: 35

Open Rate: 80.00%

Click-Through Rate: 0.00%

(66)

Vision Expo West 2015

EXHIBITOR

Reminder: Save the Date - Eyewear & Accessories EM

Subject Line: Reminder: Space Selection for Vision Expo West 2016 Total Sent: 138

Open Rate: 39.86%

Click-Through Rate: 3.62%

Vision Expo West 2015

EXHIBITOR

Reminder: Save the Date - Lenses & Processing Technology/Medical & Scientific EM

Subject Line: Reminder: Space Selection for Vision Expo West 2016 Total Sent: 180

Open Rate: 39.44%

Click-Through Rate: 5.00%

(67)

132 133

Vision Expo West 2015

EXHIBITOR

Reminder: Save the Date - Galleria EM

Subject Line: Reminder: Space Selection for Vision Expo West 2016 Total Sent: 58

Open Rate: 43.10%

Click-Through Rate: 0.00%

Vision Expo West 2015

EXHIBITOR

New Exhibitor Party EM

Subject Line: Join us at the party of the year (and you’re the guest of honor) Total Sent: 95

Open Rate: 57.29%

Click-Through Rate: 12.63%

(68)

Vision Expo West 2015

EXHIBITOR

Space Renewal - We Missed You EM

Subject Line: We missed you for Space Renewal Total Sent: 235

Open Rate: 51.06%

Click-Through Rate: 0.85%

Vision Expo West 2015

EXHIBITOR

Visionaries EM

Subject Line: Post or Share a Comment with ECP’s in this New Social Community Total Sent: 2,875

Open Rate: 32.20%

Click-Through Rate: 1.70%

(69)

136 137

EXHIBITOR NEWSLETTERS

2015 EXHIBITOR E-MAIL

MARKETING CAMPAIGN

Monthly e-newsletters to exhibitors

highlighting exhibitor services,

upcoming deadlines and

marketing programs

EXHIBITOR NEWSLETTERS

Vision Expo West 2015

June Newsletter

Deployed: 6/24/2015 (12 weeks out)

Subject Line: Important Exhibitor News - June Issue 138 July Newsletter

Deployed: 7/17/2015 (8 weeks out)

Subject Line: Important Exhibitor News - July Issue 139 August Newsletter

Deployed: 8/13/2015 (5 weeks out)

Subject Line: Important Exhibitor News - August Issue 140 September Newsletter

Deployed: 9/3/2015 (2 weeks out)

(70)

Vision Expo West 2015

EXHIBITOR

June Newsletter

Subject Line: Important Exhibitor News - June Issue

Kirsten (Returning): Total Sent: 238 Open Rate: 49.16% Click-Through Rate: 8.40% Stacey (Returning): Total Sent: 60 Open Rate: 46.67% Click-Through Rate: 10.00% Stacey (New): Total Sent: 260 Open Rate: 61.67% Click-Through Rate: 13.33%

Vision Expo West 2015

EXHIBITOR

July Newsletter

Subject Line: Important Exhibitor News - July Issue

Stacey (New): Total Sent: 74 Open Rate: 48.65% Click-Through Rate: 9.46% Stacey (International): Total Sent: 22 Open Rate: 54.55% Click-Through Rate: 9.09% Stacey (Returning): Total Sent: 11 Open Rate: 63.64% Click-Through Rate: 9.09%

Kirsten (Returning, Erin):

Total Sent: 241 Open Rate: 40.25%

Click-Through Rate: 7.88%

Kirsten (Returning, Val):

Total Sent: 36 Open Rate: 50.00%

Click-Through Rate: 8.33%

(71)

140 141

Kirsten (Returning, Val):

Total Sent: 38 Open Rate: 36.84%

Click-Through Rate: 1.00%

Kirsten (Returning, Erin):

Total Sent: 250 Open Rate: 45.20%

Click-Through Rate: 10.40%

Stacey (New, Erin):

Total Sent: 60 Open Rate: 58.33%

Click-Through Rate: 13.33%

Stacey (New, Val):

Total Sent: 6 Open Rate: 33.33% Click-Through Rate: 0.00% Stacey (International): Total Sent: 20 Open Rate: 30.00% Click-Through Rate: 10.00%

Vision Expo West 2015

EXHIBITOR

September Newsletter

Subject Line: Important Exhibitor News - September Issue

Vision Expo West 2015

EXHIBITOR

August Newsletter

Subject Line: Important Exhibitor News - August Issue

Kirsten (Returning, Val):

Total Sent: 38 Open Rate: 36.84%

Click-Through Rate: 2.63%

Kirsten (Returning, Erin):

Total Sent: 331 Open Rate: 48.34%

Click-Through Rate: 7.52%

Stacey (New, Erin):

Total Sent: 75 Open Rate: 50.67% Click-Through Rate: 4.00% Stacey (International): Total Sent: 22 Open Rate: 36.59% Click-Through Rate: 0.00% Deployed: 8/13/2015 Deployed: 9/03/2015

(72)

PROSPECTOR EMAILS

EXHIBITOR PROSPECTORS

2015 EXHIBITOR E-MAIL

MARKETING CAMPAIGN

Outreach to the Vision Expo West

prospect universe with the goal of

creating awareness and

generating new sales

Vision Expo West 2015

April Open Booth Space - Eyewear & Accessories EM Deployed: 4/15/2015 (22 weeks out)

Subject Line: Don’t wait, reserve your space for 2015! 144 April Open Booth Space - Lenses & Processing Technology/Medical & Scientific EM

Deployed: 4/15/2015 (22 weeks out)

Subject Line: Don’t wait, reserve your space for 2015! 145 Infographic Prospector

Deployed: 6/2/2015 (15 weeks out)

Subject Line: There’s Still Time to Book Your Space for Vision Expo West 146 July Open Booth Space - Eyewear & Accessories EM

Deployed: 7/10/2015 (10 weeks out)

Subject Line: Don’t wait, reserve your space for 2015! 147 July Open Booth Space - Galleria EM

Deployed: 7/10/2015 (10 weeks out)

Subject Line: Don’t wait, reserve your space for 2015! 148 July Open Booth Space - Medical & Scientific/Lenses & Processing Technology EM

Deployed: 7/10/2015 (10 weeks out)

Subject Line: Don’t wait, reserve your space for 2015! 149 OPTImum TAP EM

Deployed: 7/28/2015 (8 weeks out)

Subject Line: Reach these Key Buyers and Retailers in September 150 International Infographic EM

Deployed: 8/10/2015 (5 weeks out)

Subject Line: There’s Still Time to Book Your Space for Vision Expo West 151 Pie Chart Prospector EM

Deployed: 9/2/2015 (2 weeks out)

Subject Line: 2 weeks until Vision Expo West - There’s still time! 152 SILMO EM

Deployed: 9/15/2015 (0 weeks out)

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144 145

Vision Expo West 2015

PROSPECTOR

April Open Booth Space - Lenses & Processing Technology/Medical & Scientific EM

Subject Line: Don’t wait, reserve your space for 2015! Total Sent: 157

Open Rate: 28.03%

Click-Through Rate: 0.64%

Vision Expo West 2015

PROSPECTOR

April Open Booth Space - Eyewear & Accessories EM

Subject Line: Don’t wait, reserve your space for 2015! Total Sent: 190

Open Rate: 30.00%

Click-Through Rate: 1.05%

(74)

Vision Expo West 2015

PROSPECTOR

July Open Booth Space - Eyewear & Accessories EM

Subject Line: Don’t wait, reserve your space for 2015! Total Sent: 154

Open Rate: 17.53%

Click-Through Rate: 2.60%

Vision Expo West 2015

PROSPECTOR

Infographic Prospector EM

Subject Line: There’s Still Time to Book Your Space for Vision Expo West Total Sent: 655

Open Rate: 25.34%

Click-Through Rate: 0.92%

(75)

148 149

Vision Expo West 2015

PROSPECTOR

July Open Booth Space - Medical & Scientific/Lenses & Processing Technology EM

Subject Line: Don’t wait, reserve your space for 2015! Total Sent: 61

Open Rate: 14.75%

Click-Through Rate: 0.00%

Vision Expo West 2015

PROSPECTOR

July Open Booth Space - Galleria EM

Subject Line: Don’t wait, reserve your space for 2015! Total Sent: 48

Open Rate: 25.00%

Click-Through Rate: 0.00%

(76)

Vision Expo West 2015

PROSPECTOR

International Infographic EM

Subject Line: There’s Still time to Book Your Space for Vision Expo West 2015 Total Sent: 159

Open Rate: 28.93%

Click-Through Rate: 3.15%

Vision Expo West 2015

PROSPECTOR

OPTImum TAP EM

Subject Line: Reach these Key Buyers and Retailers in September Total Sent: 820

Open Rate: 22.68%

Click-Through Rate: 0.24%

(77)

152 153

Vision Expo West 2015

PROSPECTOR

SILMO EM

Subject Line: Can we connect at SILMO? Total Sent: 621

Open Rate: 50.73%

Click-Through Rate: 3.70%

Vision Expo West 2015

PROSPECTOR

Pie Chart Prospector EM

Subject Line: 2 weeks until Vision Expo West - There’s still time! Total Sent: 361

Open Rate: 18.28%

Click-Through Rate: 0.00%

(78)

VISION VOICE

Vision Voice 1 - June Issue Deployed: 6/29/2015

Subject Line: June Issue of the Vision Voice 156 Vision Voice 2 - July Issue

Deployed: 7/27/2015

Subject Line: July Issue of the Vision Voice 157 Vision Voice 3 - August Issue

Deployed: 8/31/2015

Subject Line: August Issue of the Vision Voice 158 Vision Voice 4 - September Issue

Deployed: 9/30/2015

Subject Line: September Issue of the Vision Voice 159

VISION VOICE

Vision Expo West 2015

2015 E-MAIL

MARKETING CAMPAIGN

Monthly e-newsletters delivering

insight in an easy-to-read format

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156 157

Vision Expo West 2015

VISION VOICE

Vision Voice 2 - July Issue

Subject Line: July Issue of the Vision Voice

Total Sent: 50,058 Open Rate: 18.65%

Click-Through Rate: 1.26%

Vision Expo West 2015

VISION VOICE

Vision Voice 1 - June Issue

Subject Line: June Issue of the Vision Voice

Total Sent: 49,306 Open Rate: 18.21%

Click-Through Rate: 1.36%

(80)

Vision Expo West 2015

VISION VOICE

Vision Voice 4 - September Issue

Subject Line: September Issue of the Vision Voice

Total Sent: 46,303 Open Rate: 15.15%

Click-Through Rate: 0.50%

Vision Expo West 2015

VISION VOICE

Vision Voice 3 - August Issue

Subject Line: August Issue of the Vision Voice

Total Sent: 52,258 Open Rate: 18.36%

Click-Through Rate: 1.24%

(81)

160 161

2015 DIRECT MAIL

MARKETING CAMPAIGN

DM 1 - Save the Date Postcard

Mail Date: May 20, 2015 (16 weeks out) 162

DM 2 - Conference Education Brochure

Mail Date: July 8, 2015 (9 weeks out) 163

DM 3 - Attendee Prospector

Mail Date: July 22, 2015 (7 weeks out) 164

DM 4 - Last Chance Postcard

Mail Date: July 29, 2015 (6 weeks out) 165

DM 5 - Pre Show Planner

Mail Date: August 13, 2015 (4 weeks out) 166

DIRECT MAIL

(82)

Vision Expo West 2015

DIRECT MAIL

DM 1 - Save the Date Postcard

FREE Version:

Total Printed: 21,000 Total Sent: 21,094

Registrations: 306 Rate: 1.45%

Vision Expo West 2015

DIRECT MAIL DM 2 - Conference Brochure Total Printed: 30,000 Total Sent: 27,356 Registrations: 113 Mailed: 5/20/2015 Mailed: 7/08/2015 PAID Version: Total Printed: 21,000 Total Sent: 17, 397 Registrations: 7 Rate: 0.04%

(83)

164 165

Vision Expo West 2015

DIRECT MAIL

DM 4 - Last Chance Postcard

Fashion:

Total Printed: 15,000 Total Sent: 15,030

Registrations: 73 Rate: 0.49%

Vision Expo West 2015

DIRECT MAIL DM 3 - Attendee Prospector Fashion: Total Printed: 40,000 Total Sent: 26,935 Registrations: 79 Rate: 0.29% Mailed: 7/22/2015 Mailed: 7/29/2015 Medical: Total Printed: 50,000 Total Sent: 12,784 Registrations: 41 Rate: 0.32% Medical: Total Printed: 15,000 Total Sent: 6,263 Registrations: 38 Rate: 0.61%

(84)

Vision Expo West 2015

DIRECT MAIL

DM 5 - Pre Show Planner

Total Sent: 8,500

References

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