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Cyber Security: The Growing Liability of

Handheld & Mobile Devices

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About Advisen:

Advisen Ltd. is a privately-owned, independent and unbiased provider

of news, data and risk analytics to the commercial insurance industry.

Advisen’s mission is to deliver productivity and insight to

insurance professionals. Advisen brings greater success though

technology and data, revolutionizing the way the commercial

insurance industry functions. Our customers leverage the Advisen

platform, adding power to their proprietary ability and bringing

value to their clients.

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Cyber Security: The Growing Liability

of Handheld & Mobile Devices

http://corner.advisen.com

• White Paper:

The Liability of Handheld & Mobile

Devices

• Copy of these slides

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Today’s Moderator

David Bradford- President, Research &

Editorial Group, Advisen Ltd.

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Today’s Panelists

Larry Collins, Vice President, E-Solutions Risk

Engineering, Zurich NA

John Mullen, Parter, Nelson Levine de Luca &

Hamilton

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Today’s Panelists

Catherine Mulligan, Senior Vice President, Zurich NA

Catherine has specialized in the risk management and risk transfer issues around technology, Errors & Omissions, Intellectual Property, and Security & Privacy for 15 years as both an underwriter and a broker.

Catherine is a Senior Vice President of Zurich North America, where she is the national underwriting manager for Specialty E&O. The group handles Errors & Omissions, Security & Privacy, and Employed Lawyers.

Prior to Zurich, Catherine was an AVP at The Chubb Group of Insurance companies where she was a regional underwriting manager in the technology division, earning her Underwriting Specialist designation with a focus on E&O. She later spent 3 years as a broker at William Gallagher Associates in New York City, where she worked with technology and life sciences companies.

Catherine is a frequent speaker at events relating to Security & Privacy and Technology E&O issues. She contributes to articles and interviews for industry publications. She graduated cum laude from The College of the Holy Cross in Worcester, MA with a double major in English and Women's Studies.

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Today’s Panelists

Larry Collins, Vice President, E-Solutions Risk Engineering, Zurich NA

Larry has more than 35 years of experience in Risk Engineering.. As the Vice President for E-Solutions, he leads a team that provides electronic services to tens of thousands of on-line customers. He’s appeared on TV on cyber security, has spoken on a number of panels and has published several articles and white papers on Security and Privacy related risk issues. He’s done many media interviews on that subject.

Larry’s team recently received the Arthur Quern Quality Awards from the Risk and Insurance Managers Society (RIMS) for their Accident Review Tool. The Arthur Quern Quality Award recognizes significant contributions within the field of risk management that raises the quality of products, processes, programs, systems and services. The recipient of the Arthur Quern Quality Award demonstrates innovation within the risk management industry and increased quality in products, services and enterprise risk management within an organization.

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Today’s Panelists

John Mullen, Parter, Nelson Levine de Luca & Hamilton

John Mullen leads the Privacy and Data Security Practice at Nelson Levine de Luca & Hamilton. John focuses his practice on the defense of information security and

privacy matters, with particular emphasis on response to data loss events and suits. He serves as legal Breach Counsel, advising clients on issues related to IT forensics, customer and government notification and compliance, public relations, customer remedies, litigation hold/e-discovery requirements, and class action/multi-district litigation (MDL) issues. John frequently presents to insurers, insureds, risk managers and brokers, and has authored articles on the subject that have appeared in various publications including Best’s Review and Business Insurance.

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What is driving the rapid growth in the use of handheld devices for business

purposes? What are some of the common business uses for these devices?

John Mullen, Parter,

Nelson Levine de Luca & Hamilton

Dave Bradford- Advisen Ltd.

Catherine Mulligan,

Senior Vice

President, Zurich NA

Larry Collins, Vice

President, E-Solutions Risk Engineering, Zurich NA

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Is losing a device the most significant data security threat?

John Mullen, Parter,

Nelson Levine de Luca & Hamilton

Dave Bradford- Advisen Ltd.

Catherine Mulligan,

Senior Vice

President, Zurich NA

Larry Collins, Vice

President, E-Solutions Risk Engineering, Zurich NA

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Are these devices more vulnerable to data breaches than other types of

computing and communication devices?

John Mullen, Parter,

Nelson Levine de Luca & Hamilton

Dave Bradford- Advisen Ltd.

Catherine Mulligan,

Senior Vice

President, Zurich NA

Larry Collins, Vice

President, E-Solutions Risk Engineering, Zurich NA

(13)

Can you explain what near field communication technology is, and the risks it

presents?

John Mullen, Parter,

Nelson Levine de Luca & Hamilton

Dave Bradford- Advisen Ltd.

Catherine Mulligan,

Senior Vice

President, Zurich NA

Larry Collins, Vice

President, E-Solutions Risk Engineering, Zurich NA

(14)

How vulnerable are these devices vulnerable to malware?

John Mullen, Parter,

Nelson Levine de Luca & Hamilton

Dave Bradford- Advisen Ltd.

Catherine Mulligan,

Senior Vice

President, Zurich NA

Larry Collins, Vice

President, E-Solutions Risk Engineering, Zurich NA

(15)

Do employees commonly use their personal devices for business purposes?

Does this lead to increased vulnerabilities?

John Mullen, Parter,

Nelson Levine de Luca & Hamilton

Dave Bradford- Advisen Ltd.

Catherine Mulligan,

Senior Vice

President, Zurich NA

Larry Collins, Vice

President, E-Solutions Risk Engineering, Zurich NA

(16)

Do government regulators and organizations such as PCI regulate data

security and breach events that exist with the new mobility of data?

John Mullen, Parter,

Nelson Levine de Luca & Hamilton

Dave Bradford- Advisen Ltd.

Catherine Mulligan,

Senior Vice

President, Zurich NA

Larry Collins, Vice

President, E-Solutions Risk Engineering, Zurich NA

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Given the risks posed by these devises, why do companies permit their use?

John Mullen, Parter,

Nelson Levine de Luca & Hamilton

Dave Bradford- Advisen Ltd.

Catherine Mulligan,

Senior Vice

President, Zurich NA

Larry Collins, Vice

President, E-Solutions Risk Engineering, Zurich NA

(18)

What has been the response of corporate IT departments and others

responsible for data security?

John Mullen, Parter,

Nelson Levine de Luca & Hamilton

Dave Bradford- Advisen Ltd.

Catherine Mulligan,

Senior Vice

President, Zurich NA

Larry Collins, Vice

President, E-Solutions Risk Engineering, Zurich NA

(19)

What risk management actions can improve the security of handheld devices?

John Mullen, Parter,

Nelson Levine de Luca & Hamilton

Dave Bradford- Advisen Ltd.

Catherine Mulligan,

Senior Vice

President, Zurich NA

Larry Collins, Vice

President, E-Solutions Risk Engineering, Zurich NA

(20)

What should be the focus of a company’s mobile device policy?

John Mullen, Parter,

Nelson Levine de Luca & Hamilton

Dave Bradford- Advisen Ltd.

Catherine Mulligan,

Senior Vice

President, Zurich NA

Larry Collins, Vice

President, E-Solutions Risk Engineering, Zurich NA

(21)

What should be done if a handheld devise housing or accessing sensitive

information is lost?

John Mullen, Parter,

Nelson Levine de Luca & Hamilton

Dave Bradford- Advisen Ltd.

Catherine Mulligan,

Senior Vice

President, Zurich NA

Larry Collins, Vice

President, E-Solutions Risk Engineering, Zurich NA

(22)

What insurance coverages are available for mobile device data breaches?

John Mullen, Parter,

Nelson Levine de Luca & Hamilton

Dave Bradford- Advisen Ltd.

Catherine Mulligan,

Senior Vice

President, Zurich NA

Larry Collins, Vice

President, E-Solutions Risk Engineering, Zurich NA

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Upcoming Advisen Webinars

Visit

http://corner.advisen.com/advisen_webinars.html

for the 2012

Webinar Schedule

 The Reputational Risk of a Data Breach

Tuesday, September 25, 2012 at 11am EDT

 Business Interruption-Business Income & Supply

Chain Risks

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Upcoming Advisen Conferences

Visit

http://corner.advisen.com/advisen_conference.html

for the 2012

Webinar Schedule

 Management Liability Insights Conference

Date: Thursday Septmeber 20, 8:00 AM EDT

Location: McGraw Hill Conference Center, NYC

 Cyber Liability Insights Conference

Date: Wednesday October 24, 8:00 AM EDT

Location: Bridgewaters, NYC

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How to reach us:

Advisen Ltd.

1430 Broadway

8

th

Floor

New York, NY 10018

www.advisen.com

Voice: +1.212.897.4800

Fax: +1.212.972.3999

support@advisen.com

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