Professional Services
WHAT COULD YOU DO WITH WIRELESS?
Today’s professional services organizations stay competitive by connecting people, information and systems throughout the enterprise. This brochure presents examples of products and solutions designed specifically to address the challenges faced by the professional services industry, from automating sales and time-keeping processes and providing mobile access to intensive server applications, to simplifying IT management and ensuring business continuity. All on America’s largest high-speed wireless network.
Unifi ed Communications
Easily create and disseminate media-rich and tracked content with BlackBerry® smartphones, BlackBerry Enterprise Server (BES) and the mLearning training tool.
Sales Force Automation
Access secure email, enterprise data and customer relationship management (CRM) software around the world using BES with encrypted transport options.
Mobile Offi ce
Make computing-intensive server applications accessible to mobile workers with Verizon Wireless Mobile Broadband Built-In service and virtual application software.
Business Continuity
Offer secure IT service and support remotely with a mobile VPN solution from NetMotion Wireless.
Field Force Management
Enter time and expenses remotely with Exgis Time and Expense Enterprise time-tracking application.
These are just some of the ways we can help you streamline operations and achieve your business goals. Contact a Verizon Wireless business specialist to find out more.
Every organization can benefit from smart alliances, and that’s why we’ve teamed with leading solution providers to promote innovative solutions for your specific needs. Our Business Solution Alliance (BSA) program offers a wealth of valuable, time-saving, secure applications and services that connect over the Verizon Wireless network. 4G LTE: THE
NEXT-GENERATION VERIZON WIRELESS NETWORK FOR PROFESSIONAL SERVICES
A wireless revolution is underway that promises to transform how your business operates. Called 4G LTE, it’s the next-generation mobile broadband network available from Verizon Wireless. Things you once used wires and cables and landlines to do, you can do wirelessly on the fastest 4G network in America. Verizon 4G LTE will support download and upload rates up to 10 times faster than our existing 3G technology, giving your business a superior wireless experience. With it, you can access data-intensive applications, stream live video right from your mobile devices and more, which can change the way you communicate and collaborate.
Verizon 4G LTE. America’s fastest 4G network.
BUSINESS SOLUTIONS
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Unified Communications
CHALLENGEYour boutique consulting firm employs 35 highly mobile consultants, who are often on the road or working embedded within clients’ organizations. As HR director, you need a way to help align the entire organization, including your mobile workers, around important initiatives. Right now, your primary goal is to raise required training and compliance courseware completion rates to 100 percent this quarter; beyond that, you want to improve communication and collaboration and reduce risk across the firm. And in a world where agility drives profitability, you need solutions that work in real time.
SOLUTION
+ Provide BlackBerry smartphones integrated with BES to your consultants.
+ Implement the mLearning training tool, which lets you easily create and disseminate media-rich and tracked content.
+ Use Verizon Wireless Voice and Data Plans for reliable nationwide connectivity.
RESULTS
+ You’re able to deliver engaging training content to the people who need it—when they need it—through a medium that meets the needs of your mobile teams.
+ You’re able to complement your training with videos and audio voiceover; add questions and comments; and offer click-to-call or email links.
+ You’ve swiftly attained and demonstrated completion of the required training, by sending courses directly to your teams in an on-demand format.
+ User-level tracking makes training-program management straightforward, and optional integration with other corporate systems ensures business efficiency. + You’ve mitigated risks and cut costs through reduced travel and meeting costs.
Sales Force Automation
CHALLENGEAs an independent software vendor, your company designs, manufactures and integrates computing solutions for government clients. Approximately two-thirds of your employees travel extensively, and they need to stay connected—to email, back-end business applications and each other—from the road. You don’t have an internal IT staff, but your email needs FIPS 140-2 security certification.
SOLUTION
+ Provide BlackBerry smartphones for mobile access.
+ Install BES for email and messaging systems and add CRM, enterprise resource planning (ERP) and field-service modules.
+ Give your mobile sales force notebooks with Verizon Wireless Mobile Broadband Built-In for domestic access and USB modems for international access.
SHARE INFORMATION QUICKLY AND EASILY WITH YOUR TEAMS.
MAINTAIN BUSINESS CONNECTIONS OUTSIDE THE OFFICE.
RESULTS
+ Your mobile force is providing better client service with anytime, anywhere global access to email, personal information management, CRM software, voice and the Internet.
+ Email is staying secure with BES’ FIPS 140-2, AES and Triple DES protection.
+ You’re controlling costs and simplifying accounting with consolidated wireless access and billing.
+ You can add CRM software and field-service modules as your business grows, with the scalable BES.
Mobile Office
CHALLENGEYour architectural consulting firm has invested in powerful computer-aided design (CAD) workstations with individual copies of CAD software. Many of your firm’s engineers and designers work away from the office, and they’d like to be able to update their computing-intensive CAD files from the field, to avoid time-wasting trips to the office and keep projects moving forward.
SOLUTION
+ Connect to CAD software residing on your central servers using notebooks with Verizon Wireless Mobile Broadband Built-In service and virtual application software. + Deploy a VPN solution and the Verizon Wireless Private Network service for a secure
and reliable direct network connection.
RESULTS
+ Your engineers gain secure mobile access to their high-performance business applications while away from the office.
+ They also enjoy optimal application performance to update CAD drawings remotely, saving valuable time in tight construction schedules.
+ With a client-server solution, you eliminate the need for expensive workstations, and enable better IT control and support.
+ With a secure VPN connection, your organization benefits from a stronger system and increased data security.
+ You now have improved efficiency and are minimizing bandwidth consumption for the presentation of the application and for printing tasks, because you have an efficient communications protocol.
ACCESS AND UPDATE DATA AND FILES FROM THE FIELD.
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Business Continuity
CHALLENGEYour company offers IT managed services to approximately 25 enterprise customers. You want to expand your business to offer managed IT services to small and medium-sized companies as well. Because you have extensive onsite requirements with your enterprise customers, you want a solution that lets your mobile employees work remotely with small and medium-sized clients.
SOLUTION
+ Install professional services automation software for project management and billing. + Give employees smartphones and notebooks with service on the
Verizon Wireless network.
+ Deploy the NetMotion Wireless Mobility XE™ mobile VPN and the Verizon Wireless Private Network service for a secure and reliable direct network connection.
RESULTS
+ Your engineers and technicians gain mobile access to technical information, client data, financials, service delivery management, invoicing, business analytics and integration directly from their smartphones and notebooks.
+ Your business now operates on a proactive managed-services model with remote monitoring and administration capabilities for your clients’ networks, which supports business growth.
+ Assigning, managing and executing IT help tickets are now automated, which helps improve efficiency and productivity, and the speed and accuracy of client billing increases.
Field Force Management
CHALLENGEYour international public relations firm has more than 2,000 employees scattered across the world. You want an easy and accurate way to track billable and nonbillable hours by client, as well as travel expenses and hard costs. Because so many of your employees are mobile, you want a solution that allows mobile workers to enter this information from any of your global offices, which would then automatically feed back to headquarters for reporting.
SOLUTION
+ Install Exgis Time and Expense Enterprise with BlackBerry mobile applications to track employees’ billable hours and expenses.
+ Deploy notebooks with Verizon Wireless Mobile Broadband Built-In or USB modems for domestic and international Internet access.
CREATE DIRECT CONNECTIONS TO REMOTE EMPLOYEES, OFFICES AND CUSTOMERS.
ENABLE WORKERS TO SUBMIT TIMECARDS REMOTELY.
Some products described here are provided by Verizon Wireless Business Solution Alliance members, which are solely responsible for such products’ functionality, pricing and service agreements.
+ You experience more accurate reporting of client accounts and fewer missed billing opportunities.
+ The system integrates with enterprise financial systems so supervisors can review and authorize the records before billing occurs.
+ Workers manage expenses more efficiently and bill clients more rapidly with smartphone and notebook billing forms.
+ You now receive complete, up-to-date reports and improved employee utilization and efficiency.
