Illinois Spring Training

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Illinois Spring Training

2016

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Keith Kramer

If I asked you if you wanted to build sales, improve operational efficiency or increase technical knowledge in 2016, what would you say? My guess is that you’d like to see a positive difference in all three.

I’m pleased to share that Munch’s Supply can help. Our Munch University classes have been created to be exactly WHAT you need WHEN you need them.

Conveniently offered at our Hillside training center, we hope you’ll review the spring schedule and choose the offerings that best suit your business goals.

All the best,

Keith Kramer

President, Illinois / Indiana

Welcome to Munch University

Nu-Calgon Clean Coil Program with

Jeff Petersen & Kevin Guinane

2-hour class FREE

Navien: Premium Condensing Gas

Tankless Water Heater and Boiler Training

with David Hoskyn

2-hour class FREE

S-Series Furnace Program*

with Mike Prokup

6.5-hour class FREE

Did you know that cleaning coils is a simple and economical way to ultimately save the customer time, money and equipment while solving indoor air quality issues? This class will also look at specialty cleaners for micro-channel coils, residential and some other unique circumstances that may dictate what type of cleaner is best.

Join the Navien team to learn complete details on features, benefits, installation, maintenance, set-up and services for this hot category.

The S-Series has arrived! Are you going to embrace the first new furnace platform in nearly 25 years. This state-of-the-art equipment was designed BY dealers, FOR dealers and will improve performance with easier-than-ever installation and service. After a thorough introduction to its features and controls, you’ll leave understanding air volume, capacity and performance. Plus you’ll understand the key details to sell, install and service it. This class is perfect for sales, service, or installation personnel.

Ready to take your business to the next level? This offering is by far the best sales training course in the industry today. Join us to learn EACH aspect of the sales process in detail including our extensive tools (Comfort Concerns List, Wheel of Value and Estimated Energy Savings Chart). See the sales process in action and sell the entire product line based on the value that the new comfort system provides. You’ll benefit from extensive role play opportunities with special emphasis on No Pressure tools to help overcome objections.

*Class available to American Standard and Trane Dealers only.

Course Descriptions

Eliminate the Fear of the Low Price:

AS ASSET and Trane Boot Camp*

with Steve Hughes

4 days, 8-hour class $1,695

Net Profit Pricing with Wayne Atkins

7-hour class $395

Want to make more money? This full-day financial management workshop will review how daily operations, field staffing, direct costs and overhead impact a

company’s installation pricing system and strategies. Owners and managers: bring your P&L statements and calculators. This in depth session will review financial statements, installation pricing, staffing and much more! You’ll leave with your questions answered, a working

system to implement and SOFTWARE!

_{Light Commercial Troubleshooting &}

Product Review with Bill Allen

6-hour class $75

This class will focus on diagnostics and

troubleshooting for UCP and ReliaTel controls. It will highlight test mode, temporary operation and default functions to help technicians properly diagnose and repair units in as little time as possible. Technicians will also learn the operation of ignition controls and gas heating components for Precedent and Voyager units.

NEW!

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NEW!

On-Site with Mike Prokup

Interested in a class but can’t make it? Consider bringing a class to you! This spring, instructor Mike Prokup is available to teach AT YOUR location.

Classes can be held at our Hillside Training Center OR at YOUR training location. Classes will be scheduled from 9 a.m.-3 p.m. Attendance is limited to 12 attendees with materials included for a flat rate of $1,400. Dealer hosting is responsible for lunch.

Choose from: AC heat-pump troubleshooting, Gas furnace troubleshooting, Solving air volume problems

Contact Cara Nicholson at [email protected] for availability.

Air Conditioner & Heat Pump

Troubleshooting with Mike Prokup

6-hour class $99

Would you like to learn how to establish operating performance that matches the efficiency, capacity and reliability levels as specified by the air conditioning manufacturer? Join us and learn the limits of the refrigeration cycle, line-set applications, air volume, compressor and refrigerant/oil/moisture limits along with the service procedures required to achieve proper operation for differing applications and installation conditions. By understanding how systems are engineered, you can correct improper operation and improve equipment performance.

Are you still selling two-stage heating and cooling? It’s time to up your game. This class will teach you HOW to sell Tru/Accu-Comfort. You’ll not only learn the benefits of offering a modulating furnace with a variable speed air conditioner but also HOW to blend it into the sales process and seamlessly justify the cost. Prerequisite: Complete the eLearning sales and technical class on the Dealernet or ComfortSite website. Online completion certificate must be provided to register.

Course Descriptions

Gas Furnace Troubleshooting &

Product Review with Mike Prokup

6-hour class $119

Want to learn how to properly troubleshoot gas furnaces? Upon completion, you should be able to identify and correct causes of no heat related to all stages of the ignition sequence timeline. In addition, you’ll also learn service procedures for problems in single-stage and two-stage models as well as standard and variable speed gas furnaces. This class will NOT cover communicating gas furnaces.

5.5 continuing education hours

5 continuing education hours

Tru/Accu-Comfort Sales

Class* with Tim Farmer

4-hour class FREE

Time to get comfortable: Tru/AccuComfort

Certification* with Eric Weiss

8-hour class $99

NEW!

Ready to expand your product offering? In this interactive, hands-on training session, you’ll review the new variable speed outdoor systems AND take a certification exam. Prior to the test, you’ll review the integrated variable speed control (IVCS) board, sequence of operations, system protections, diagnostics and troubleshooting. Note: Dealers must have at least one tech attend training and pass the test to be certified to purchase the outdoor variable speed systems.

Communicating Gas Furnace

Troubleshooting & Product Review*

with Mike Prokup

6-hour class $119

Wish you knew more about communicating gas furnaces? This class will focus on the fundamentals of communicating gas furnace setup and testing. You will learn the proper start-up procedures and sequence of operations, including lights-off and modulation sequences. In addition, testing procedures for inducer assemblies, pressure switches, flame detection circuits and limit circuit tests will be discussed. Understanding diagnostic error codes will also be reviewed. This class will ONLY cover communicating gas furnaces.

Solving Air Volume Problems

with Mike Prokup

6-hour class $99

Does correcting indoor air volume issues present a challenge to you? Charging with subcooling or superheat cannot be accomplished if indoor air volume is not properly adjusted. This class will teach you how to measure indoor air volume using the external static pressure measurement or heat rise method, identify causes of improper air volume and correct and diagnose and address causes of poor air volume delivery to registers. Manual D method of duct design will be introduced along with the proper use of a duct calculator.

ATTENDEES CAN OFFER AN $800 REBATE ON SYSTEM

PURCHASES THRU 6/30/16

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The HVAC Business Doctor Wayne Atkins, the “HVAC Business Doctor®” has spent the last 30 years working with thousands of HVAC, plumbing, and electrical contractors nationwide to develop more profitable businesses. A strategic training ally with American Standard and Trane since 2002, Wayne will use his proven system to help you create usable strategies to understand, access and improve your approach to finances.

David Hoskyn

Navien

David Hoskyn is a Regional Trainer for Navien America, Inc. with over 25 years of industry experience. He began his career in the early 80s working for his father’s plumbing and heating business. Starting from the ground up, he was involved in servicing and installing plumbing systems, HVAC, and hot water heat systems. After college, he moved to Green Bay, WI and began working for a plumbing and heating distributor. Prior to Navien, he was with an HVAC distributor in Green Bay for 13 years working inside sales, technical support and as a branch manager.

Meet the Instructors

Tim Farmer

Ingersoll Rand

Tim Farmer is the Trane Regional Manager for the North and South regions. In this busy role, he works to build brand awareness, provide strategic consulting and grow market share for both distributors and dealers. With more than 25 years of HVAC know-how, his unique perspective and engaging presentation style will leave you ready to expand your sales after this impressive offering.

Steve Hughes

No Pressure Selling

Steve Hughes is an accomplished trainer. His passion for No Pressure Selling is rooted in his years of success as a sales manager. During that time, he built his team from three to eight full-time sales people and grew company sales from 2.5 to 11.3 million! He is thrilled to be teaching this class and supporting an industry that has made such a difference to him and his family.

Mike Prokup

Prokup Media

Mike Prokup is the president of Prokup Media Inc. Prokup Media publishes books as well as educational and diagnostic software for use in the HVACR industry. Michael has 20 years of experience in HVAC training development, field service and speaking. He is an approved training ally and publishing partner with both Trane and American Standard.

Jeff Petersen

Nu-Calgon

Jeff Petersen is the Midwest Sales Manager for Nu-Calgon. Having been part of the Nu-Calgon team for the last 25 years, he has been responsible for working and growing the

Chicagoland territory. He is excited to share the extensive Nu-Calgon line and the difference it can make to increase profitability and build business on your commercial and residential service calls.

Eric Weiss

Ingersoll Rand

Eric Weiss is the product specialist for the variable speed outdoor product line. He has been with Ingersoll Rand since 2005. Bill Allen

Munch’s Supply

Bill Allen is a commercial specialist with Munch’s Supply. He joined the company in 1993 and is eager to share his 20+ years of industry knowledge in our light-commercial and troubleshooting class.

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EPA Testing

04/19/2016 2:00 p.m. - 4:00 p.m.

Name Testing Location

Company Name

$75 PRICE PER ATTENDEE

TOTAL TEST

EPA and NATE Testing Selection

PLEASE NOTE: Cell phones, Blackberries, scientific calculators, etc. WILL NOT be allowed in the testing room. If they are brought in, they will be collected by the testing proctor, and returned to you after the testing is complete. ALL TESTING MATERIALS WILL BE PROVIDED BY MUNCH’S SUPPLY.

IMPORTANT: To receive your NATE study guide, payment must be made at the time of pick up. If you have an open charge account with Munch’s Supply, the NATE study guide will be billed to your account under existing terms. The cut-off date for registration is 04/07/2016.

Name Email (required)

Company Name

NATE ID (if applicable) Testing Location

$379

$160

$49 ea

BEST VALUE!

NATE Testing: Complete Package Includes Core Exam + One Special Exam and Study Guides

04/28/2016 1:00 p.m. - 5:00 p.m. You must pass both the core and one specialty exam to be NATE Certified. Choose one: o Air Distribution Service o Air Distribution Installation o Air Conditioning Service

o Air Conditioning Installation o Heat Pump (includes A/C) Service o Heat Pump (includes A/C) Installation o Gas Heating Service o Gas Heating Installation o Oil Heating Service o Oil Heating Installation

NATE Testing: Specialty Exam Only Ideal for contractors who have passed a core exam within the grace period.

04/28/2016 1:00 p.m. - 5:00 p.m. You must pass both the core and one specialty exam to be NATE Certified. Choose one: o Air Distribution Service o Air Distribution Installation o Air Conditioning Service

o Air Conditioning Installation o Heat Pump (includes A/C) Service o Heat Pump (includes A/C) Installation o Gas Heating Service o Gas Heating Installation o Oil Heating Service o Oil Heating Installation

NATE Testing: Core Exam Only Ideal for contractors who have passed a specialty exam within the grace period.

04/28/2016 1:00 p.m. - 5:00 p.m.

NATE Testing: Self Study Guides Ideal for reference, choose as many as you need.

o Core Essentials o Air Distribution o Air Conditioning o Heat Pump (Includes A/C) o Gas Heating o Oil Heating

Purchase self-study guide at your local Munch’s Supply branch to prepare prior to the exam. Questions? Please call Cara at 815-723-1111.

EPA Testing

Test Date: 04/19/2016 Fee: $75

NATE Testing

Test Date: 04/28/2016 Fee: See below Munch’s Supply offers four exam and pricing options for NATE testing. See testing registration page for complete details.

The EPA passed regulations concerning the proper handling of refrigerants (Clean Air Act, Section 608). In an effort to guarantee that service persons have read and understand these regulations, the EPA requires that all service persons pass an exam and become certified in proper refrigerant handling techniques.

According to a survey by Decision Analyst Inc., 90 percent of consumers prefer a certified HVACR technician to service their heating and cooling systems. It is no surprise that consumers want a job done right the first time. Call-backs are not only expensive to you and inconvenient to your customers, they can undermine the relationships with your customers you have worked so hard to establish. Do not let an inexperienced, non-certified technician put your business at risk.

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Company Name Phone

Contact Name Email

Address

City State Zip

Gas Furnace Troubleshooting & Product Review - $119 per person

oMonday,February 22 - 9:00 a.m. - 3:00 p.m. - Hillside

Attendee Attendee

oTuesday,March 15 - 9:00 a.m. - 3:00 p.m. - Hillside

Attendee Attendee

Air Conditioner & Heat Pump Troubleshooting

- $99 per person

oTuesday,March 1 - 9:00 a.m. - 3:00 p.m. - Hillside

Attendee Attendee

oMonday,March 28 - 9:00 a.m. - 3:00 p.m. - Hillside

Attendee Attendee

Nu-Calgon Clean Coil Program

- FREE

oMonday,March 7 - 8:00 a.m. - 10:00 a.m. - Hillside

Attendee Attendee

Communicating Gas Furnace Troubleshooting & Product Review*

- $119 per person

oFriday,March 18 - 9:00 a.m. - 3:00 p.m. - Hillside

Attendee Attendee

Email your training request to [email protected] or fax to 815-207-6533.

Please note, dates are subject to change. Payment Method:

o Munch’s Charge Account P.O. #

o Check Enclosed Check #

o Credit Card - Please call 815-215-5031 to pay by credit card.

Cancellation Policy: In an effort to keep class costs at a minimum as well as providing an accurate amount of class materials and refreshments, we ask that all cancellations take place at least one week prior to the date of the class. Failure to cancel prior to one week before the class will result in your company being charged for the full amount of the class.

Register Today

Course Selection

*Class available to American Standard and Trane Dealers only. _{See back for more classes.}

Light Commercial Troubleshooting & Product Review

- $75 per person

oThursday,March 10 - 8:00 a.m. - 2:00 p.m. - Hillside

Attendee Attendee

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Email your training request to [email protected] or fax to 815-207-6533.

Course Selection

Tru/Accu-Comfort Sales Class*

- FREE

oTuesday,April 5 - 8:00 a.m. - noon - Hillside

Attendee Attendee

Navien Class

- FREE

oTuesday,April 12 - 8:00 a.m. - noon - Hillside

Attendee Attendee

Net Profit Pricing

- $395 per person

oThursday,April 14 - 8:00 a.m. - 3:30 p.m. - Hillside

Attendee Attendee

Time to get comfortable: Tru/AccuComfort Certification*

- $99 per person

oMonday,April 25 - 8:00 a.m. - 4:30 p.m. - Hillside

Attendee Attendee

Eliminate the Fear of the Low Price: AS ASSET and Trane Boot Camp*

- $1,695 per person

oMay 3-6- 8:00 a.m. - 4:00 p.m. - Hillside

Attendee Attendee

S-Series Furnace Program*

- FREE

oThursday,March 24 - 9:00 a.m. - 3:30 p.m. - Hillside

Attendee Attendee

*Class available to American Standard and Trane Dealers only.

TH

Anniversary

1956-2016

TH Anniversary

1956-2016

munchsupply.com 866-440-0307

NEW LENOX

1901 Ferro Dr. New Lenox, IL 60451 P (815) 723-1111 F (815) 723-4675

ALSIP

5621 W. 115th_St. Alsip, IL 60803 P (708) 597-2663 F (708) 597-2123

AURORA

1631 Landmark Rd. Aurora, IL 60506 P (630) 801-9060 F (630) 801-9181

CHICAGO

2650 W. Addison St. Chicago, IL 60618 P (773) 360-5959 F (773) 248-0131

HILLSIDE

300 N. Mannheim Rd. Hillside, IL 60162 P (708) 547-1121 F (708) 547-1198

MORRIS

2403 Sycamore Rd. Morris, IL 60450 P (815) 942-4171 F (815) 942-8374

WHEELING

301 Alice St. Wheeling, IL 60090 P (847) 229-9333 F (847) 229-8673

Solving Air Volume Problems

- $99 per person

oMonday,March 21 - 9:00 a.m. - 3:00 p.m. - Hillside

Attendee Attendee