Position Description
Position
Team Leader, Therapy
Reports to General Manager
Location Wellington
Term Full time, permanent
Background Information
The Help Foundation was founded in 1985 in to provide a comprehensive rape and sexual abuse crisis support and counselling service for individuals, families, community, local and government organisations. The Foundation operates from offices in Wellington and Porirua.
Services provided include:
24 hour Crisis and Support Service:
Support and crisis intervention to victims of rape or sexual abuse through the forensic medical and Police Statement taking process and subsequent legal processes. This service is provided in collaboration with Wellington and Porirua Police, and Sexual Abuse Assessment and Treatment Service.
Information and support about reporting rape or sexual abuse to the police
Telephone and face to face support for people dealing with the impact of sexual violence on their lives
Support and information for parents whose children may have been harmed by another child or adult
Support and information for people who are concerned about another person’s sexual behaviour
Court preparation and support
Advocacy and support with other agencies
Access to resources and alternative support such as recommended books and websites.
Counselling Service:
As part of the ongoing and long-term support, the HELP Foundation
provides counselling and art therapy for women, men and children who have been sexually abused and/or suffered from domestic violence.
Education and Prevention
The Sexual Abuse Prevention Network is a collaboration of HELP, Wellington Rape Crisis and WellStop established to undertake primary prevention of sexual violence in our community.
Purpose of position
Ensure the ongoing delivery of recovery and prevention services for people impacted by sexual violence in accordance with HELP’s strategic objectives including:
Managing the counselling/therapeutic services for clients in Wellington and Porirua in accordance with the code of ethics principles of practice of the Foundation
Direct client service delivery
Community liaison and networking to maintain HELP’s profile
Key Accountabilities Outcomes Required Management of Counselling
Team
Ensure Therapists workloads are
managed appropriately
Provide oversight and direction to
the team in accordance with the HELP’s policies and procedures.
Coach, mentor, and develop staff,
providing career development planning and opportunities.
Empower team members to take
responsibility for their jobs and goals.
Foster a spirit of teamwork and unity
among the team that allows for cohesiveness, supportiveness, and working effectively together to
enable each team member to succeed.
culture that is consistent with the overall organisation's mission, vision, and values of the organization.
Lead your team by using a
performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
Lead your team to meet the
organisation's expectations for productivity, quality, and goal accomplishment.
Provide effective performance
feedback through employee recognition, rewards, with the assistance when necessary.
Undertake staff training as necessary
and appropriate.
Support the General Manager in the
recruitment of new therapists.
Management of counselling delivery to ensure that all HELP’s clients receive a holistic, timely, well resourced service.
Meet with Team Leader Social Work
to triage all client referrals.
Allocate clients to therapists ensuring
that clients receive appropriate counselling/therapeutic services.
Work with the Team Leader, Social
Work by having regular meetings, sharing information about their clients, including reviewing cases to ensure that the clients receive the most appropriate service.
team accountable for ensuring paper work is up to date and supervision is up to date.
Manage the Therapy Team ensuring
that clients receive appropriate counselling or referral.
Keep the General Manager fully
informed of any issues relating to the delivery of HELP’s professional services.
Counselling/Therapeutic Services
Assessing clients' behaviour and
needs.
Developing, administering and
monitoring appropriate treatment therapies and strategies.
Provision ofeffective
counselling/therapeutic intervention for survivors of sexual and/or family violence
Actively seek opportunities to
develop and practice culturally safe ways of working with Maori. Community liaison and
networking to ensure HELP clients receive a
comprehensive service
Develop and maintain HELP’s profile
in the community by participating in formal and informal networks, attending relevant meetings and distribution of brochures and promotional material.
Be fully informed of other services
available in the region.
Establish and maintain working
relationships with key community and government agencies through regular meetings, liaison and collaboration.
procedures in conjunction with the Team Leader, Counsellor and the General Manager
procedures are update and reflect best practice within the sector Research and draft new Policy as
required by Board and General Manager
Professional Development/ Supervision
Attend regular clinical supervision Monitor and attend to work related
stress and trauma as part of supervision.
Maintaining relevant professional skills and knowledge through attendance at training as negotiated with the General Manager.
Other May be required to take on other
duties as requested by the General Manager from to time
HELP believes that as an employee, regardless of individual’s role, we are all advocates within our community. Therefore, there is an expectation that all our employees will be proactive in spreading positive messages around prevention of sexual abuse.
Working Relationships
General Manager
Team Leader, Social Work Social Workers and Therapists After Hour Crisis Team
Wellington Office administration team External agencies
Qualifications and experience The following is essential to the role:
Sound and demonstrated clinical experience in sexual abuse trauma counselling
Staff management
Degree in Psychotherapy or Psychology Sound and demonstrated clinical experience
Be eligible for, or has already obtained, ACC accreditation ideally including ability to complete assessments within the as part of the ACC ISSC Contract
Has a knowledge of relevant legislation e.g. Privacy Act, Health and Disability, CYF Act etc.
Is a member of NZAC, ANZASW or other relevant professional body
Skills/knowledge
Therapeutic and social assessment skills
Knowledge and analysis of the issues and implication facing sexual abuse survivors
Demonstrated knowledge of, and an ability to work with Maori and Pacific Island communities Good networking and relationship building skills
Team building and relationship management skills Good organisational skills
High level of written and verbal communication skills
Reasonable familiarity with Microsoft packages and good basic keyboard skills
Personal qualities
Have a commitment to the principles of HELP’s mission and goals Have a commitment to the articles of Te Tiriti o Waitangi
Flexibility, self motivation and adaptability
An ability to work in an empathic, non-judgemental, client focussed manner
A commitment to working collaboratively both within the organisation and with a wide range of agencies and community groups
Able to work independently with appropriate decision making An ability to set clear professional boundaries
Reliability, energy and a sense of humour