COMPRESS Installation Guide

COMPRESS Installation Guide

Upgrade Existing Installation – Single User License

Build 6310

Contents

System Requirements ... 1

Installation Overview ... 2

Upgrade From Build 6300 ... 3

Upgrade From Build 6263 or earlier ... 8

Repairing COMPRESS ... 18

Uninstalling COMPRESS ... 20

COMPRESS System Requirements

Operating System

• 32-bit or 64-bit versions of:

• Microsoft Windows XP SP3 or later • Microsoft Windows Vista

• Microsoft Windows 7*

•

•

*Note for 64-bit versions of Windows 7: Before installing COMPRESS download and setup the latest Sentinel HASP drivers from our Support Center:

http://www.codeware.com/support/downloads/HASPUserSetup5.75.exe

Computer and Processor

• 500 MHz processor or higher • 512 MB of RAM (more is preferable) • CD-ROM drive

• Available, enabled USB port

Hard Disk

1 GB of available disk space

Monitor Resolution

Minimum 1024 x 768 pixels

Software

• Microsoft Internet Explorer (IE) 6.0 Service Pack 1 and later (free download from http://www.microsoft.com/windows/internet-explorer/default.asp)

• Adobe Reader 7.0 and later (free download from http://www.adobe.com/reader)

Installation Overview

Who Should Use This Guide

This guide applies to users who are upgrading an existing COMPRESS installation to COMPRESS Build 6310.

If you are installing COMPRESS on a new COMPRESS (a first COMPRESS installation on a new computer) using a USB security key shipped after June 22, 2009 please see the ‘COMPRESS New Installation Guide’ available from our Support Center

(http://www.codeware.com/support).

A Note on Passwords

You will continue to receive a password file (.cw2c) along with application instructions when renewing your Support and Update Service (SUS) subscription or making additional license purchases. Applying this password file to your USB security key extends your SUS and/or activates your purchase.

Upgrade From Build 6300

Before You Begin

• Ensure your computer meets the system requirements outlined on Page 1.

• To install COMPRESS you must have Local Administrator privileges on your computer. This can be verified by selecting Start > Control Panel > User Accounts. If you do not, please contact your IT department.

Installation Source

• COMPRESS installation CD

• COMPRESS online download available from:

http://www.codeware.com/downloads/updates.html

• Built-in online update feature (Help > Get Updates from within COMPRESS)

Step-by-Step Instructions

1. Launch the installation of COMPRESS on your computer from one of the installation sources. Do NOT connect your USB security key to your computer.

2. If the User Account Control popup appears, select “Yes” to continue.

3. Click “Yes” to confirm the upgrade.

4. The first screen will depend on your installation source:

• COMPRESS installation CD or download from Codeware: Select “Maintain or

upgrade an existing instance” and click “Next” to continue.

5. Wait for the installation to load.

6. After reading the instructions on the welcome screen click “Next” to continue.

7. Please read the License Agreement. Accept the terms of the license agreement and click “Next”. If you do not wish to accept our license agreement, click “Cancel” and return the software to Codeware.

9. Wait for the InstallShield Wizard to install COMPRESS.

10. Confirm the COMPRESS USB security key is connected to an available USB port on your computer. Click “Finish” to complete the installation process. You have completed the installation process.

Upgrade From Build 6263 or Earlier

Before You Begin

• Ensure your computer meets the system requirements outlined on Page 1.

• To install COMPRESS you must have Local Administrator privileges on your computer. This can be verified by selecting Start > Control Panel > User Accounts. If you do not, please contact your IT department.

• It is strongly recommended that you exit all other running programs before installing COMPRESS.

• Make sure the COMPRESS USB security key (hardlock/dongle) is NOT attached to the computer.

Installation Source

• COMPRESS installation CD

• COMPRESS online download available from:

http://www.codeware.com/downloads/updates.html

• Built-in online update feature (Help > Get Updates from within COMPRESS)

Step-by-Step Instructions

1. Launch the installation of COMPRESS on your computer from one of the installation sources. Do NOT connect your USB security key to your computer.

3. If your operating system is a 64-bit version of Windows 7 or Windows Server 2008, you may need to install additional HASP drivers.

• You will not be able to run COMPRESS without these drivers. Click the “Install HASP driver” button to download the drivers.

• Select “Run” when prompted with the download choices to manually complete the installation of the drivers.

• You may select “Continue” without installing the driver, but you will need to perform this installation prior to running COMPRESS.

• The driver installation package is also available on the COMPRESS installation CD and from our online Support Center: http://www.codeware.com/support.

4. After reading the instructions on the welcome screen click “Next” to continue.

6. When prompted enter your Name and Company Name.

7. Choose the Destination Location for this COMPRESS installation. It is recommended that you accept the default folder of “C:\Codeware\COMPRESS_XXXX” (COMPRESS Build number).

8. The User.mdb file stores your user defined materials. You can choose to have

COMPRESS create a new, default file or import your existing file. Your selection will not change the settings in the prior COMPRESS installation. This screen will only show if there is a prior COMPRESS installation on your computer.

Option 1: Select ‘No’ if you want to proceed without updating the User.mdb file. The new COMPRESS installation will use the default COMPRESS database. Continue to the next Step.

9. In the Setup Type window make the selection according to your license type: Single (green or purple USB security key)

Lease (black USB security key)

10. Click “Install” to begin the installation.

11. If the Codeware Key Update Utility is installed the following screen will not appear, proceed to Step 12.

Codeware Key Update Utility Installation

• If the Codeware Key Update Utility is not already installed (you are using

• Select “Next” to begin installing the Codeware Key Update Utility.

• Accept the license agreement and click “Next”.

• Select “Install” to begin the installation. If you want to review or change your installation settings, select “Back”.

12. Wait for the InstallShield Wizard to install COMPRESS.

13. If your COMPRESS USB security key is not connected, connect it to an available USB port on your computer. Click “Finish” to complete the installation process. You have completed the installation process.

Repairing COMPRESS

At times it may be necessary to repair the COMPRESS installation. The COMPRESS Repair option will replace the installation files and restore the COMPRESS installation.

To repair COMPRESS:

1. Select Start > Programs > Codeware > COMPRESS XXXX > Remove, Repair COMPRESS.

3. The COMPRESS maintenance screen will appear. Select “Repair” and then click “Next”.

4. Click “Install” to continue with the Repair operation.

5. The Repair operation will automatically reinstall all program features installed by the previous setup. A repair finished screen will appear when the operation is complete.

Uninstalling COMPRESS

COMPRESS design files should not be saved and maintained in the COMPRESS folder. These files may be deleted when COMPRESS is uninstalled. To uninstall COMPRESS:

1. Select Start > Programs > Codeware > COMPRESS XXXX > Remove, Repair COMPRESS.

3. The COMPRESS maintenance screen will appear. Select “Remove” and then click “Next”.

4. Click “Remove” to continue with uninstalling COMPRESS, “Back” to return the the maintenance screen or “Cancel” to exit the uninstall program.

5. A confirmation screen will appear when COMPRESS is successfully uninstalled.

Support Center

Online

Visit Codeware’s online Support Center for immediate answers. The following resources are available for free for all clients with current Support and Update Service (SUS) subscriptions:

• Searchable knowledgebase

• FAQs grouped by topic: http://www.codeware.com/support/faq.html • User manuals and tips

• COMPRESS video tutorials

• Calculation verification documents and files • Complete listing of software developments • White papers

Email and Phone

Customers current with their Support and Update Service (SUS) are eligible for email and phone support. When contacting Codeware for support, please have your USB security key number ready. You can find your USB security key number by selecting Help > Key Information from within COMPRESS. This information is also provided on your invoice. To answer most questions, Support Engineers require the applicable COMPRESS .cw6 file(s). For this reason, we recommend using the online support request form to contact us:

http://www.codeware.com/support/contact.html. General Support:

• Submit an online support request (recommended): http://www.codeware.com/support/contact.html • Email: [email protected]

• Phone: 941.927.2670, option 2, option 1 USB Security Key Updates/Passwords:

• Email: [email protected] (recommended) • Phone: 941.927.2670, option 2, option 2

Installation and Networking Support: