The journey to the software defined enterprise and cloud brokerage

The journey to the software defined

enterprise and cloud brokerage

Aaron Steppat

Pat Gelsinger CEO, VMware

“By the end of 2016, every relevant

IT organisation will have standardised on a software-defined approach to IT – the key to creating an agile enterprise. VMware’s task is to help our customers transform to this new model as fast as possible.”

Mobile-Cloud IT Technology Eras Mainframe Client-Server The exponential increase in business expectations is unsustainable for IT Millions of apps Billions of users

* Source: Gartner, 2013: “Hunting and harvesting in a digital world: The 2013 CIO agenda”

IT is constrained by technology silos

4

PaaS

Modern silos

Virtualisation – bridging past and future Build the Mobile-Cloud world Liberate resources from the Client-Server world > $10B saved annually 2/3 of IT-as-a-Service customers re-invest savings

in innovation

Liberating resources to drive innovation

6

Provisioning takes weeks.

Apps take too long.

Production workloads are managed via email. Device management requires human

intervention. Industry average:

IT spend on innovation

30%

maintenance

Liberating resources to drive innovation

8

Any user, any device, any app… automatically.

You can routinely deploy any workload…anywhere. Apps get rolled out at “the speed of business”. Provisioning a production environment takes minutes. Goal: IT spend on innovation 1/3 of VMware customers have already achieved

IT

maintenance

50%

IT at the

speed of business

VMware can help bridge the gap

* Source: Gartner, 2013: “Hunting and harvesting in a digital world: The 2013 CIO agenda”

IT Technology Eras

Mainframe Client-Server Mobile-Cloud

VMware delivers:

The Foundation for the Software-Defined Enterprise

Compute Physical

Hardware

Policy-based Management &

Automation _{Cloud Automation Cloud Operations Cloud Business}

Software-Defined Data Centre

Private Clouds Public Clouds Hybrid Cloud VMware & vCloud Datacenter Partners Virtualised Infrastructure

Abstract & Pool

The journey to the Software-Defined Enterprise IT Production CapEx Savings through Consolidation Business Production

QoS and Reliability through

Automation

ITaaS

OpEx and Agility through IT as a Service Phase II Business Partner Phase III Service Broker Phase I Cost Center

Virtualisation & Abstraction

Management, Automation & Predictive Analytics End User Virtual Workspace

Self-service

Extending compute virtualisation to the entire data centre

12

Programmable + Policy-based Management

Network Storage Mgmt. Compute

Programmable + Policy-based management

Policy-based management and automation

On-Demand access to any service

Policy-based management and automation

14

Automate the delivery of applications, infrastructure, and

desktops-as-a-service

Manage the health, risk, efficiency, and

compliance of dynamic workloads and heterogeneous

infrastructure

Deliver and manage IT services across

heterogeneous private, public, hybrid

clouds, and physical environments Improve business/IT

alignment; accelerate IT transformation by delivering complete transparency into costs

and quality of all IT services

On-Demand access to any service

Cost Transparency Automated Operations Any cloud, Any platform

Capitalise on existing investments and skills

Software Defined Data Centre

Existing infrastructure investments

IT Challenges VMware Architecture Return to Top Customer Success

One IT team

Hybrid cloud: Any app, any place, no compromise 16 Hybrid Cloud On-premises data centre

Existing and new apps

Common Management

Common Networking

…and this leads onto

Cloud Brokerage

Two key challenges

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1) Populate

Yesterday (or the “old”) Domain-specific infrastructure •Workloads on physical servers •Owned datacenter resources •Stovepiped management Web Server App Server Database Internet/Fire wall End

Users Lan/network Web front-end Services Middleware

Client / Server •On-premises applications •Months to provision •Limited change windows

The move from the client/server era to the mobile/cloud era requires a new approach to the delivery of

infrastructure, applications & service catalog

“Order to Build” •Help desk-centric •Manual/script-based •Proprietary/vendor-only content Non-Agile •Brittle/complex •Apps expensive to repair/ upgrade •Methodical, heavily

planned dev cycle (“Waterfall”

The impact of the accelerating pace of business

Applications

 Drive competitive advantage

 Enable new business opportunity

Applications

IT Operations

 Shorter release cycles

 Agile development processes

BUSINESS DEMAND

 Increased demand

 Faster delivery expectations

The Business

RISK IF DEMAND CAN’T BE MET

 Lower customer satisfaction  Growing use of shadow IT  Large application backlog

 Perceived as barrier to progress  Increased risk

Slow infrastructure service delivery times

… but even with infrastructure automation what about the application? Days - Weeks

Wait Wait Work

Wait

Manual efforts: 4 - 6 Hours

Infrastructure service

 Organisational siloes lead to wait times in slow workflows

 Time consuming manual tasks

Test Production

Slow response to the business

Infrastructure Service Delivery

Days - Weeks

Wait Wait Work

Wait

Change

Application and Change Delivery

Weeks - Months

Wait Wait Work

Wait

Development

APPLICATION RELEASE PROCESS

More wait times, more manual tasks and more manual configurations for applications, environments and changes

Automate service delivery in a SINGLE SOLUTION

 Rapid implementation times with flexibility to extend existing environments

 Control through governance

 Efficiency through cost-containment

 Standardised configurations

Wait Wait Work

Wait

Wait Wait Work

Wait

Minutes

Infrastructure services Application delivery

Accelerate service delivery times

VMware’s “Single Solution”:

Abstraction and personalisation

Resource Pools VM’s with Network

Applications

Abstraction to

“model once–deploy anywhere” Production Test Development Private Cloud Public Cloud Infrastructure Policies Application Policies Machine Policies Policies to personalise services  Right-size  Placement  . . .



VMware’s “Single Solution”: Application delivery

Accelerate application deployment

Test Production

Development

APPLICATION RELEASE PROCESS

Service models

Standardised with consistent configurations

VMware’s “Single Solution”: On-board the cloud

Automation

Service Broker

Infrastructure

Manual provisioning On-demand, automated _{self – service access}

Technology sprawl High standardisation

Initial provisioning Lifecycle management

Homogeneous _{Enterprise wide / heterogeneous}

Extensible One inflexible approach

Virtualised infrastructure _{Any service from any layer}

Manual approvals _{High governance}

Journey with many starting

points and many maturity levels

Today (or the “new”)

Cloud scale requires predictive analytics, machine learning,

and automation technologies

New Managed Objects • Converged + software-defined infrastructure • Virtual servers in clouds • Rented datacentre capacity Priv ate Pub lic Pub lic We b Ser ver Messa ge Q Datab ase In Memo ry Cache App Ser ver App Ser ver Software-defined • Web/Mobile/SaaS • Millions of users, 24x7 • Spans data centers & geos

Virtual workspace: Secure access to all of my resources; anywhere, anytime

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End user freedom

• Secure access to desktops, applications & files • Optimised user experience across devices • Personalised to individual needs

IT control

• Hybrid delivery

VMware’s own path… 2012 JUNE Launched private cloud 2013 JAN 4 new services 10,000 VM’S 2013 MID 9 new services 38,000 VM’S 2013 END 12 new services 50,000 VM’S Automation of SDLC Environment reduces provisioning time from 4 weeks to 36 hours (95%), saving $4.5M annually Entered New Market IT resource optimisation allowed VMW to create

new subscription and rating engine for vCloud

Hybrid Service IT milestones Business results VMworld 2013 Hands-On Labs Hands-on-labs techs reduced from 100 to 5

Software defined enterprises are…

37%

30%

26% 50%

more responsive to IT requests

While saving of both operations and development staff time

Increasing revenues due to new applications and IT services

Investing of their budgets in innovation

Able to secure nearly 2 more budget than their less-mature counterparts

3 Source: VMware journey benchmark survey, 4th _{wave 2013}

Transforming to a

Software-Defined Enterprise

Your next steps...

• Ask your incumbents…

– “Do I need to replace any hardware to take advantage of a Software Defined

Data Centre?

– “What’s the impact to my operational expenses, not just my capital

expenditure?”

– “Where am I in my journey, what’s next, and how do I get there?”

• 80% of the market embraces their virtualisation vendor for operations

management; are we engaged in this conversation yet?

• Which “new ways of doing things” can I apply to my existing

environments to achieve new efficiencies and savings?