Quest
®
vWorkspace
System Requirements
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Patents
This product includes patent pending technology.
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Quest vWorkspace System
Requirements
vWorkspace includes the infrastructure components: • Connection Broker Role
• Management Console Role • Web Access Role
• Terminal Server/RD Session Host Role • User Profile Management Storage Role • Secure Gateway Role
• Universal Print Server Role • Remote Site Relay Role • Password Reset Role • Proxy-IT Role
• Reporting and Logging Role • Report Viewer
• Broker Helper Service
• Extensions for the RD Connection Broker • PNTools (installed in Guest VM)
• vWorkspace Connector for Windows
• vWorkspace Performance Optimization Role
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Connection Broker Role
Hardware and Software Requirements
Platform 2 Ghz or higher Intel Pentium 4 compatible CPU
System Memory (RAM) 2 GB or more recommended
Hard Disk Space 80 MB or more of free disk space
Operating System The Connection Broker Role can run on any of these operating systems:
• Microsoft Windows Server 2003, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64 editions)
• Microsoft Windows Server 2008 R2 These requirements also apply to RD Session Host/Terminal Server.
The Connection Broker Role should only run on a member server and either a physical machine or a virtual host that is not hosting virtual desktops.
SQL Server The vWorkspace management database can be hosted by:
• Microsoft SQL Server 2005 and 2008 (x86 and x64) • Microsoft SQL Server Express Edition 2005 and
2008 (x86 and x64)
Microsoft .NET
Framework The Connection Broker Role requires Microsoft .NET Framework 3.5. This is automatically installed when this role is selected for install.
Java If using vWorkspace with VMware, then the Java 2 Platform Standard Edition Runtime Environment 5.0 (update 7,8,9,10, or 11) is required.
Virtualization Platforms vWorkspace can use one or any of the following Virtualization Platforms:
• Microsoft Hyper-V Server 2008 R2
• Microsoft Windows Server 2008 R2 Standard, Enterprise, or Datacenter - Full installation. The Hyper-V role is required. (requires Broker Helper Service)
• Parallels Virtuozzo Containers (PVC) 4.6 running Microsoft Windows Server 2008 R2 containers, and PVC 4.0 and 4.5 running Windows Server
2003/2003 R2 containers, x86 and x64
• VMware ESX versions 3, 3.5 U4, 4.0 and 4.1 (via VirtualCenter/vCenter)
Virtualization Platform
Management vWorkspace can use one or any of the following management platforms: • Microsoft SCVMM 2008 R2 (requires Broker Helper
Service) with PowerShell 2.0
• Microsoft Windows Server 2008 R2 Connection Broker
• Parallels PIM 4.0 and PVA 4.5
• VMware VirtualCenter Server versions 2, 2.5, 4.0 and 4.1
Storage Management vWorkspace can use the following storage management technologies:
• Microsoft Differencing Disks with Hyper-V R2 and SCVMM 2008 R2
• NetApp FlexClone with Data Ontap 7.3.1 or later and the following filer models: FAS2000 series, FAS3000 series, FAS3100 series, AS6000 series and NearStore R200
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Management Console Role
Hardware and Software Requirements
Platform 1.5 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM) 1 GB or more recommended
Hard Disk Space 40 MB or more of free disk space
Operating System The Management Console Role can be run on any of these operating systems:
• Microsoft Windows XP SP3 or later (x86 edition) • Microsoft Windows 7 (x86 edition)
• Microsoft Windows Server 2003, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64 editions)
• Microsoft Windows Server 2008 R2
Microsoft .NET
Framework The Management Console Role requires Microsoft .NET Framework 2.0. This is automatically installed when this role is selected for install.
Application
Virtualization The following versions of Microsoft Application Virtualization (App-V) can be used: • App-V version 4.2
Note: Microsoft App-V servers version 4.6 must be
Web Access Role
Hardware and Software Requirements
Platform 1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM) 2 GB or more recommended
Hard Disk Space 100 MB or more of free disk space
Operating System vWorkspace Web Access can be run on a web server with any of these operating systems:
• Microsoft Windows Server 2003, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64 editions)
• Microsoft Windows Server 2008 R2
Web Browser • Microsoft Internet Explorer 6.0, Internet Explorer 7.0, or Internet Explorer 8.0
• Firefox version 1, 2, or 3
• Google Chrome for Windows 7, Vista, and XP
Note: Internet Explorer is recommended, as some
features may be unsupported in Firefox and Google Chrome.
Microsoft .NET
Framework Web Access requires Microsoft .NET Framework 3.5.
This is automatically installed when this role is selected for install.
Two-factor
Authentication Support Web Access supports RADIUS authentication through Quest Defender; RSA SecurID 6.x or 7.1; and WinRADIUS.
Third Party Remote
Access Support Web Access supports the following third party remote access solutions: • Microsoft ForeFront UAG
• F5 Firepass SSL VPN
• Juniper Secure Access SSL VPN
Microsoft Office SharePoint Integration Support
Web Access supports integration with Microsoft Windows SharePoint Services (WSS) 3.0 and Microsoft Office SharePoint Server (MOSS) 2007.
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Internet Services On the web server, Web Access requires Microsoft Internet Information Services (IIS) 6.0 or later.
• ASP.NET
• Enable network COM+ access
• Internet Information Services (Common Files, Internet Information Services Manager, World Wide Web Service)
Note: If you are using Microsoft Windows Server 2008,
the IIS Web Server Role must be enabled. This role is automatically enabled by the vWorkspace installer. If you are installing on Microsoft Windows Server 2008/IIS7 or Microsoft Windows Server 2008 R2/IIS 7.5, the following role services for IIS must be enabled. These roles are automatically enabled by the
Internet Services • Health and Diagnostics (The following three items are optional for monitoring purposes.)
•HTTP Logging •Logging Tools •Request Monitor • Security
•Windows Authentication
•Client Certificate Mapping Authentication (only required if using smart cards for single sign-on with the Web Access Component)
•IIS Client Certificate Mapping Authentication (only required if using smart cards for single sign-on with the Web Access Component)
•Request Filtering • Performance
•Static Content Compression •Dynamic Content Compression • Management Tools
•IIS Management Console
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Terminal Server/RD Session Host Role
Hardware and Software Requirements
Platform 2 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM) 512 MB Minimum, 1GB or more recommended
Hard Disk Space 35 MB or more of free disk space
Operating System The Terminal Server/RD Session Host Role can be run on a server with any of these operating systems:
• Microsoft Windows Server 2003, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64 editions)
User Profile Management Storage Role
Hardware and Software Requirements
Platform 1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM) 512 MB minimum, 1 GB or more recommended
Hard Disk Space 1 MB or more of free disk space
Operating System The User Profile Management Storage Role can run on a server with any of these operating systems:
• Microsoft Windows XP, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows XP, Service Pack 3 (x86 and x64 editions)
• Microsoft Vista, Service Pack 1 (x86 and x64 editions)
• Microsoft Windows 7 (x86 and x64 editions) • Microsoft Windows Server 2003, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64 editions)
• Microsoft Windows Server 2008 R2
Microsoft .NET
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Secure Gateway Role
Hardware and Software Requirements
Platform 1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM) 2 GB or more recommended
Hard Disk Space 1 MB or more of free disk space
Operating System The Secure Gateway Role can run on a server with any of these operating systems:
• Microsoft Windows Server 2003, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64 editions)
• Microsoft Windows Server 2008 R2
Universal Print Server Role
Hardware and Software Requirements
Platform 1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM) 512 MB minimum, 1 GB or more recommended
Hard Disk Space 6 MB or more of free disk space
Operating System The Universal Print Server Role can run on a server with any of these operating systems:
• Microsoft Windows XP, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows XP, Service Pack 3 (x86 and x64 editions)
• Microsoft Vista, Service Pack 1 (x86 and x64 editions)
• Microsoft Windows 7 (x86 and x64 editions) • Microsoft Windows Server 2003, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64 editions)
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Remote Site Relay Role
Hardware and Software Requirements
Platform 1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM) 512 MB Minimum, 1GB or more recommended
Hard Disk Space 5 MB or more of free disk space
Operating System The Remote Site Relay Role can be run on a server with any of these operating systems:
• Microsoft Windows XP (x86 and x64 editions) • Microsoft Vista (x86 and x64 editions) • Microsoft Windows 7 (x86 and x64 editions) • Microsoft Windows Server 2003, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64 editions)
Password Reset Role
Hardware and Software Requirements
Platform 1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM) 2 GB or more recommended
Hard Disk Space 1 MB or more of free disk space
Operating System The Password Reset Role can run on a server with any of these operating systems:
• Microsoft Windows Server 2003, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64 editions)
• Microsoft Windows Server 2008 R2
The Password Reset Role can only run on a member server.
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Proxy-IT Role
Hardware and Software Requirements
Platform 1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM) 512 MB Minimum, 1GB or more recommended
Hard Disk Space 10 MB or more of free disk space
Operating System The Proxy-IT Role can be run on a server with any of these operating systems:
• Microsoft Windows Server 2003, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64 editions)
• Microsoft Windows Server 2008 R2
Reporting and Logging Role
The reporting database is hosted by the same SQL Server instance as the management database. The disk space requirements below refer to the “extra” space needed on the database server.
Hardware and Software Requirements
Platform 2 Ghz or higher Intel Pentium 4 compatible CPU
System Memory
(RAM) 2 GB or more recommended
Hard Disk Space 4 GB or more minimum free disk space
The actual space requirements will depend on your vWorkspace configuration and the amount of histroical data retained.
By default, the reporting database will automatically purge all data older than 14 days. (This purge takes place every 6 hours).
SQL Server The Reporting and Logging Role can be hosted by: • Microsoft SQL Server 2005 (x86 edition)
• Microsoft SQL Server 2008 (x86 and x64 editions) • Microsoft SQL Server Express 2005 and 2008
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Report Viewer
Hardware and Software Requirements
Platform 1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM) 512 MB minimum, 1 GB or more recommended
Hard Disk Space 5 MB or more of free disk space
Operating System vWorkspace Report Viewer can run on a desktop with any of these operating systems:
• Microsoft Windows XP, Service Pack 2 (x86 and x64 editions)
• Microsoft Vista, Service Pack 1 (x86 and x64 editions)
• Microsoft Windows 7 (x86 and x64 editions)
Microsoft .NET
Broker Helper Service
Hardware and Software Requirements
Extensions for the RD Connection Broker
Hardware and Software Requirements
Platform 1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM) 2 GB or more recommended
Hard Disk Space 10 MB or more of free disk space
Operating System The Broker Helper Service can run on a server with any of these operating systems in full installation:
• Microsoft Windows Server 2008 x64 edition • Microsoft Windows Server 2008 R2
The Broker Helper Service, when used with SCVMM, needs to be installed on the same machine that is hosting the SCVMM Console.
Microsoft .NET
Framework Web Access requires Microsoft .NET Framework 3.5 or later.
Windows PowerShell Microsoft Windows PowerShell v1.0
Platform 1.4 Ghz (x64) or higher CPU
System Memory (RAM) 512 MB minimum, 1 GB or more recommended
Hard Disk Space 5 MB or more of free disk space
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PNTools (installed in Guest VM)
Hardware and Software Requirements
Platform 1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM) 512 MB minimum, 1 GB or more recommended
Hard Disk Space 20 MB or more of free disk space
Supported Guest
Operating Systems PNTools can run on a guest with any of these operating systems: • Microsoft Windows XP, Service Pack 2 (x86 and x64
editions)
• Microsoft Windows XP, Service Pack 3 (x86 and x64 editions)
• Microsoft Vista, Service Pack 1 (x86 and x64 editions)
• Microsoft Windows 7 (x86 and x64 editions) • Microsoft Windows Server 2003, Service Pack 2
(x86 and x64 editions)
• Microsoft Windows Server 2003 R2, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows Server 2008 (x86 and x64 editions)
EOP Multimedia
Enhancements Flash Redirection
If using Flash Redirection, you must have one of the following versions of Adobe Flash Player installed on the Guest VM:
• Adobe Flash Player 9 • Adobe Flash Player 10
Flash Redirection only works with content in Internet Explorer, and versions 7 and 8 of Internet Explorer are supported.
Note: The version (major versions) installed in the
Guest VM must match the version that is installed on the Client Access Device. If the versions do not match, the flash content plays without Flash Redirection, through RDP.
Media Player Redirection
Microsoft Windows Media Player 10 is supported.
Graphics Acceleration
The Microsoft Remote Desktop Connection needs to be at version 6.0 or later.
WAN Acceleration (EOP Xtream) Operating Systems
This patent-pending technology can run on a Guest VM/RD Session Host/Terminal Server with any of these operating systems:
• Microsoft Windows XP, Service Pack 2 (x86 edition) • Microsoft Windows XP, Service Pack 3 (x86 edition) • Microsoft Windows Server 2003, Service Pack 2
(x64 edition)
• Microsoft Windows Server 2003 R2 (x64 edition) • Microsoft Windows Server 2008 (x86 and x64
editions)
• Microsoft Windows Server 2008 R2 • Microsoft Windows 7 (x86 and x64 editions) • Microsoft Windows Vista, Service Pack 1 (x86 and
x64 editions)
Note: Microsoft Windows XP Embedded and Microsoft
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vWorkspace Connector for Windows
Hardware and Software Requirements
Platform 1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM) 512 MB minimum, 1 GB or more recommended
Hard Disk Space 20 MB or more of free disk space
Operating System The Connector for Windows can run on a client access device with any of these operating systems:
• Microsoft Windows XP, Service Pack 2 (x86 and x64 editions)
• Microsoft Windows XP, Service Pack 3 (x86 and x64 editions)
• Microsoft Vista, Service Pack 1 (x86 and x64 editions)
• Microsoft Windows 7 (x86 and x64 editions) • XP Embedded, Service Pack 2
• Windows Embedded Standard 2009
EOP Multimedia
Enhancements If using Flash Redirection, you must have one of the following versions of Adobe Flash Player installed on the Client Access Device (where AppPortal is installed):
• Adobe Flash Player 9 • Adobe Flash Player 10
Flash Redirection only works with content in Internet Explorer, and versions 7 and 8 of Internet Explorer are supported.
Note: The version (major versions) installed in the
vWorkspace Performance Optimization Role
Hardware and Software Requirements
WAN Acceleration (EOP Xtream) Operating Systems
This patent-pending technology can run on a Client Access Device (where Connector for Windows is installed) with any of these operating systems:
• Microsoft Windows XP, Service Pack 2 (x86 edition) • Microsoft Windows XP, Service Pack 3 (x86 edition) • Microsoft Windows 7 (x86 and x64 editions) • Microsoft Windows Vista, Service Pack 1 (x86 and
x64 editions)
Note: Microsoft Windows XP Embedded and Microsoft
Windows Embedded Standard are customized and developed by thin client vendors. Each thin client vendor must certify EOP Xtream support on their platform.
Platform 1 Ghz or higher Intel Pentium compatible CPU
System Memory (RAM) 512 MB minimum, 1 GB or more recommended
Hard Disk Space 1 MB or more of free disk space
Operating System vWorkspace Performance Optimization can run on an RD Session Host/Terminal Server with the following operating system:
• Microsoft Windows Server 2003, Service Pack 2 (x86 edition)
• Microsoft Windows Server 2003 R2, Service Pack 2 (x86 edition)
Microsoft .NET