Parcel Post Compendium Online PT Pos Indonesia. ID - Indonesia IDA

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Basic Services

1 Maximum weight limit admitted

1.1 Surface parcels (kg) 30

1.2 Air (or priority) parcels (kg) 30 2 Maximum size admitted

2.1 Surface parcels 2.1.1 2m x 2m x 2m

(or 3m length & greatest circumference) No

2.1.2 1.5m x 1.5m x 1.5m

(or 3m length & greatest circumference) Yes

2.1.3 1.05m x 1.05m x 1.05m

2.2 Air parcels 2.2.1 2m x 2m x 2m

2.2.2 1.5m x 1.5m x 1.5m

(or 3m length & greatest circumference) Yes

2.2.3 1.05m x 1.05m x 1.05m

Supplementary services

3 Cumbersome parcels admitted No

Parcels service features

5 Electronic exchange of information 5.1.1 Use a track and trace system Yes 5.1.2 Mandatory tracking events transmitted EMC Departure from outward office of

exchange

Yes

EMD Arrival at inward office of exchange Yes EMH Attempted/Unsuccessful delivery Yes

EMI Final delivery Yes

5.1.3 Optional tracking events transmitted

EMA Posting/collection Yes

EMB Arrival at outward office of exchange Yes

EME Held by Customs Yes

EMF Out of Customs/Departure from inward office of exchange

Yes

EMG Arrival at delivery office Yes

EMJ Arrival at transit office of exchange No EMK Departure from transit office of exchange No 5.1.4 Dispatch messages transmitted

PREDES V 2.0

Pre-advice of international dispatch information - origin post

Yes

RESDES V 1.1

Dispatch receipt information (response to a PREDES) – destination post

Yes

5.1.5 Ready to start transmitting data to partners wishing to receive data

Yes

5.1.6 Other messages transmitted

PRECON Pre-advice of international consignment – origin post

No

RESCON Response to a PRECON – destination post

No

CARDIT Carrier documents international transport – origin post

No

RESDIT Response to a CARDIT – destination post

No

6 Home delivery

6.1 Initial delivery attempt at physical delivery of parcels to addressee

Yes

6.2 If initial delivery attempt unsuccessful, card left for addressee

Yes

6.3 Addressee has option of paying taxes or duties and taking physical delivery of the item

Yes

6.4 There are governmental or legally binding restrictions mean that there are certain limitations in implementing home delivery.

6.5 Nature of this governmental or legally binding restriction.

7 Signature of acceptance

7.1 When a parcel is delivered or handed over

7.1.1 a signature of acceptance is obtained Yes 7.1.2 captured data from an identity card are

registered

No

7.1.3 another form of evidence of receipt is obtained

No

7.2 Ordinary parcels

7.2.1 Signature of the addressee or his agent Yes 7.2.2 Signature of a de facto agent Yes 7.3 Insured parcels

7.3.1 Signature of the addressee or his agent No 7.3.2 Signature of a de facto agent No

Insured parcel service

8 Insured surface parcels admitted No

9 Insured air parcels admitted No

10 Marking used for insured parcels

10.1 CP 74 pink label used No

10.2 CP 73 label and pink “insured” label used

No

Cash-on-delivery service for parcel

11.1 Acceptance of Cash-on-delivery (COD) service for parcels 11.1.1 outbound COD parcels

11.1.2 inbound COD parcels No

Express delivery service

12 Express parcel delivery service provided

No

Parcels with advice of delivery

13 Admission of advice of delivery for

Parcel Post Compendium Online

PT Pos Indonesia IDA

ID - Indonesia

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13.1 ordinary parcels Yes

13.2 insured parcels No

Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges

and fees admitted

No

Fragile parcel

15 Fragile parcels admitted Yes

Consignment service

16 Consignment service by bilateral agreements provided

No

Integrated logistics service

17 integrated logistics service by bilateral agreements provided

Yes

Addresses for bilateral agreements

18 Contact details of the person responsible for questions concerning bilateral agreements

Name: Mr JAHIDI Zainal Asikin

Function: Manager of International Services Development

Address: PT Pos Indonesia (Persero) Jl. Banda No. 30, Bandung 40115 Indonesia

Tel: 1: (+6222)4213640 2: (+)

Fax: (+6222)4238937

E-mail asikin@posindonesia.co.id

Admissible radioactive material and infectious substances 19 Radioactive materials admitted in

19.1 Air Parcels

Inbound parcels No Outbound parcels No 19.2 Insured parcels

Inbound parcels No Outbound parcels No 20 Infected substances admitted in

20.1 Air Parcels

Inbound parcels No Outbound parcels No 20.2 Insured parcels

Inbound parcels No Outbound parcels No

Supplementary charges - Customs

21 Non-dutiable parcels

21.1 Threshold level below which parcels are free of customs duties and other taxes

Yes

21.2 Exemption threshold

Local currency 500.000

USD 50

Comments:

Each items should be subject to custom estimate. No customs charge for the parcel value within USD 50.

22 Dutiable parcels

22.1 Customs clearance fee collected for parcels subject to import customs clearance

Yes

22.2 Amount of fee collected Local currency

USD Comments:

The amount of the fees determine by customs.

Settlement of the fee could be in the Bank or in Post Office.

23 Customs clearance fee collected for for all items declared at customs

Yes

23.1 Amount of fee collected Local currency

USD Comments:

24 Administration fees collected for parcels subject to export customs clearance

Yes

24.1 Amount of the charge collected Local currency

USD Comments:

Special charges - Storage

25 Storage charge collected on a parcel when it is kept beyond the prescribed period, or in the event of return to sender/redirection

No

Special delivery charges

26 Delivery charges collected at the time of delivery in response to the advice of arrival

Yes

26.1 Amount of charge

Local currency 7.000

SDR 0.70

Special charges – Poste restante

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27 Poste restante service provided No

Special provisions - Treatment of parcels wrongly accepted

28 Parcels returned to sender No

28.1 If not, parcel delivered to addressee under conditions prescribed by your country legislations

Yes

Delivery areas

29 Parcels delivered to

29.1 all addresses Yes

29.2 specific areas only No

Comments:

Collection

30 Collection of parcels at post offices provided for

30.1 all addresses Yes

30.2 specific areas only No

Comments:

Delivery procedures for parcels for which customs duty and taxes are payable

31 Procedure for parcels for which customs duty is payable

31.1 Pick up of parcel at the customs office No 31.2 Addressee’s address with collection of

customs duties and taxes at the time of delivery

No

31.3 Delivery to the addressee’s address after payment of customs duties and taxes

Yes

31.4 Over the counter at the local post office with immediate payment of customs duties and taxes

Yes

31.5 Other

We send an official note to the addressee, where in the note mentioned total amount has to be paid (taxes) and retention time of the parcel in the Post Office before returned to the origin country.

Payment of the taxes could be settled at the Post Office or at the Bank (addressee decide where has to pay).

Period of retention

32 Period of retention for parcels

32.1 Normal period 30 Day(s)

32.2 Exceptional period 2 Month(s)

33 Retention for parcels for which notice could not be sent or addressed to poste restante

33.1 Normal period 30 Day(s)

33.2 Exceptional period 30 Day(s)

Parcels automatically retained

34 Office to which a copy of the CP 78 verification note should be sent

Office name:

Name:

PT Pos Indonesia (Persero), Mail Processing Center, Jakarta 10900 (IDJKTC)

Mr Muchlish Effendi

Function: Manager of International Parcel Address:

Tel:

Fax: (+62213457438)

1: (+62213441531) 2: (+)

Jl. Lapangan Banteng Utara No. 1 Jakarta 10000

E-Mail: muchlis.effendi@posindonesia.co.id dedy.aribowo@posindonesia.co.id

Requests for withdrawal from the post or alteration, or correction of address

35 Requests for withdrawal from the post accepted

Yes

35.1 Central office (in destination country) to which requests must be sent

Office name:

Name:

PT Pos Indonesia (Persero), Mail Processing Center, Jakarta 10000 (IDJKTC)

Mr Dedy Aribowo

Function: Mail and Parcel Inquiry Center Address:

Tel:

Fax: (+6221)3521164

1: (+6221)3860177 2: (+)

Gedung Pos Ibukota

1st floor - Jl. Gedung Kesenian No. 2 Blok E Jakarta 10710

E-Mail: dedy.aribowo@posindonesia.co.id

Special provisions - Force majeure

36 Liability admitted in cases of force majeure

No

36.1 Liability admitted for insured parcels on board ships or aircraft used by designated operators

No

36.2 Addressee/sender's reservations admitted at the time of delivery

No

Special provisions - Customs declarations 37 Number of CN 23 customs

declarations required for inbound parcels

1

37.1 Number of CN 23 customs declarations required for parcels in transit

2

37.2 Languages in which CN 23 customs declarations can be completed English

Special provisions - Method of dispatching accompanying documents

38 Documents affixed to the relevant parcels

Yes

38.1 Documents attached to the parcels bill No

ID - Indonesia

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Office name:

Name:

PT Pos Indonesia (Persero), Mail Processing Center, Jakarta

Mr Dedy Aribowo

Function: Assistance of Mail and Parcel Inquiry Center Address:

Tel:

Fax: (+6221)3521164

1: (+6221)3860177 2: (+)

Gedung Pos Ibukota 1st floor Jl. Gedung Kesenian No. 2 Blok E,

Jakarta 10710 Indonesia

E-Mail: dedy.aribowo@posindonesia.co.id

Hours of service and days(s) on which the inquiry service is operating

Opening Hours (Local)

Day Opening hours 1 Opening hours 2

Monday 08:00-12:00 13:00-16:30

Tuesday 08:00-12:00 13:00-16:30

Wednesday 08:00-12:00 13:00-16:30

Thursday 08:00-12:00 13:00-16:30

Friday 08:00-11:00 13:00-16:30

Saturday - -

Sunday - -

Languages English Bahasa Indonesia Service to designated operators

40. User of the Internet-based Inquiry System (IBIS)

Yes

40.1 Details of office(s) responsible for handling parcel post inquiries Service to customers

39 On-line tracking provided Yes

39.1 Web site address to access information http://www.posindonesia.co.id/

39.2 Languages in which track and trace information is available

English Indonesia

National Holidays 41.1 National holidays National holiday in 2016

Month Day(s) National Holidays - Description

January 1 New Year

February 8 Chinese New Year

March 9 Hindu New Year

March 25 Good Friday

May 1 May Day

May 5 Ascension Day

May 6 Isra' Mi'raj of Prophet Muhammad

May 22 Day of Vesak

July 4 Last day of fasting- DAY ONE (Ramadhan's Eve) - No post office operations

July 5 Last day of fasting - DAY ONE (Ramadhan's Eve) - No post office operations

July 6 Idul Fitri (End of Ramadhan Day One) - No post office operations July 7 Idul Fitri (End of Ramadhan Day

Two) - No post office operations July 8 Public Holiday - Counter service

available only from 8 a.m. to 2 p.m.

No Customs clearance service.

August 17 Independence Day

September 12 Idul Adha

October 2 Islamic New Year 1437

December 12 Birthday of Prophet Muhammad

December 25 Christmas

December 26 Public Holiday for Christmas

National holiday in 2015

Month Day(s) National Holidays - Description December 24 Public Holiday for Christmas

December 25 Christmas

Regional Holidays 41.2 Regional holidays Regional holiday in 2016

Month Day(s) Regional/Local Holidays – Localities and description January 8 Çiwa Ratri – Bali Province January 9 Çiwa Ratri – Bali Province February 9 Penampahan Galungan I – Bali

Province

February 10 Galungan I – Bali Province February 11 Umanis Galungan I – Bali Province February 19 Penampahan Kuningan I – Bali

Province

February 20 Kuningan I – Bali Province February 21 Umanis Kuningan I – Bali Province

March 8 Tawur Agung Kesanga – Bali

Province

March 10 Ngembak Geni – Bali Province

ID - Indonesia

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June 25 Saraswati – Bali Province

June 29 Pagerwesi – Bali Province

September 6 Penampahan Galungan II – Bali Province

September 7 Galungan II – Bali Province September 8 Umanis Galungan II – Bali Province September 16 Penampahan Kuningan II – Bali

Province

September 17 Kuningan II – Bali Province January 18 Umanis Kuningan II – Bali Province

Regional holiday in 2015

Month Day(s) Regional/Local Holidays – Localities and description December 24

Cancellation of fees

42 Fees cancelled when they concern 42.1 parcels returned to sender No 42.2 parcels redirected to a third party No 42.3 parcels abandoned by the sender No

42.4 parcels lost or destroyed No

42.5 parcels rifled or damaged Yes

Redirection within the country of destination 43.1 Redirection done without a request from

the sender or addressee

No

43.2 Redirection fee charged No

43.3 Amount of redirection fee (SDR) Comments:

Miscellaneous provisions – operation of the parcel service 44.1 Postal parcel services operated by the

designated postal operator

Yes

44.2 Postal parcel services operated by a transport company or companies

No

44.3 Service provided throughout the country Yes

Postcodes Localities

Office(s) of exchange handling parcels 45 Details of office(s) of exchange

responsible for handling parcel post

Office name:

Name:

Mail Processing Center, Jakarta 10900

Mr HAKIKI TIMUR BUANA PUTRA Function: Head of Mail Processing Center, Jakarta Address:

Tel:

Fax: (+6221)3457438

1: (+6221)3441531 2: (+6221)3860177

Jl. Lapangan Banteng Utara No. 1, Jakarta 10710

Indonesia

E-Mail: 109kmpc@posindonesia.co.id dedy.aribowo@posindonesia.co.id IMPC codel: IDJKTC

Hours of service and days(s) on which the OE is operating Opening Hours (Local)

Day Opening hours 1 Opening hours 2

Monday 08:00-20:00 20:00-08:00

Tuesday 08:00-20:00 20:00-08:00

Wednesday 08:00-20:00 20:00-08:00

Thursday 08:00-20:00 20:00-08:00

Friday 08:00-20:00 20:00-08:00

Saturday 08:00-20:00 20:00-08:00

Sunday 08:00-20:00 20:00-08:00

Observations/Comments

Mail Processing Center, Jakarta, working for 24 hours.

Delivery standards 46-47 See the annexes.

Barcode

48 Barcode sample used on all outward international postal parcels.

ID - Indonesia

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Parcel delivery standards - Air parcel

OE Name Mail Processing Center, Jakarta

IMPC Code IDJKTC

Tel (+6221)3441531

Fax (+6221)3457438

Hours of operation 24 hours a day, 7 days a week From the airport of destination to the addressee

Arrival at the airport Days of delivery by zone

Day Time Zone 1 Zone 2 Zone 3

Monday 00:00 - 14:00 Wednesday Friday Monday+1

Monday 14:01 - 23:59 Thursday Saturday Tuesday+1

Tuesday 00:00 - 14:00 Thursday Saturday Tuesday+1

Tuesday 14:01 - 23:59 Friday Monday Wednesday+1

Wednesday 00:00 - 14:00 Friday Monday Wednesday+1

Wednesday 14:01 - 23:59 Saturday Tuesday Thursday+1

Thursday 00:00 - 14:00 Saturday Tuesday Thursday+1

Thursday 14:01 - 23:59 Monday Wednesday Friday+1

Friday 00:00 - 14:00 Monday Wednesday Friday+1

Friday 14:01 - 23:59 Monday Thursday Saturday+1

Saturday 00:00 - 14:00 Tuesday Thursday Saturday+1

Saturday 14:01 - 23:59 Tuesday Friday Monday+1

Sunday 00:00 - 14:00 Tuesday Friday Monday+1

Sunday 14:01 - 23:59 Tuesday Saturday Monday+1

Definition of zones

Zone 1:

Postcodes Cities

PT Pos Indonesia

ID - Indonesia IDA Parcel Post Compendium Online - Annexes

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76100; 35000; 40000; 70000; 29400; 17000;

38000; 16000; 16900; 42400; 40500; 15400;

45100; 80000; 16400; 10000; 11000; 12000;

13000; 14000; 36000; 90000; 65100; 95000;

83000; 25000; 30000; 33100; 28000; 17400;

78000; 41100; 16500; 50000; 42100; 61200;

57100; 40900; 60000; 15000; 29100; 40600;

55000.

AMBON; AMUNTAI; BALIGE; BANDA ACEH;

BANGKALAN; BANJAR; BANJARBARU;

BANJARNEGARA; BANTUL; BANYUWANGI; BARABAI;

BATURAJA; BIAK; BIMA; BINJAI; BITUNG; BLITAR;

BLORA; BOJONEGORO; BONDOWOSO; BONTANG;

BOYOLALI; BREBES; BUKITTINGGI; BULUKUMBA;

CIAMIS; CIANJUR; CILACAP; CURUP; DUMAI; GARUT;

GIANYAR; GORONTALO; GRESIK; INDRAMAYU;

JAYAPURA; JEMBER; JEPARA; JOMBANG;

KABANJAHE; KANDANGAN; KARANGANYAR;

KARAWANG ; KEBUMEN; KEDIRI; KENDAL; KENDARI;

KISARAN; KLATEN; KOTABUMI; KOTAMUBAGU;

KUDUS; KUNINGAN; KUPANG; LAHAT; LAMONGAN;

LAWANG; LUBUKLINGGAU; LUBUKSIKAPING;

LUMAJANG; MADIUN; MAGELANG; MAGETAN;

MAJALENGKA; MEDAN; MERAUKE; METRO;

MOJOKERTO; MUARAENIM; NGANJUK; NGAWI;

PADANGPANJANG; PADANGSIDEMPUAN; PAINAN;

PALANGKARAYA; PALOPO; PALU; PAMEKASAN;

PANDEGLANG; PARE; PAREPARE; PARIAMAN;

PASURUAN; PATI; PAYAKUMBUH; PEKALONGAN;

PEMALANG; PEMATANGSIANTAR; PONOROGO;

POSO; PRABUMULIH; PROBOLINGGO;

PURBALINGGA; PURWODADIGROBOGAN;

PURWOKERTO; PURWOREJO; RANGKASBITUNG;

RANTAUPRAPAT; RENGAT; SALATIGA; SAMARINDA;

SAWAHLUNTO; SELONG; SIBOLGA; SINGARAJA;

SITUBONDO; SOLOK; SORONG; SRAGEN ; SUBANG;

SUKABUMI; SUKOHARJO; SUMBAWABESAR;

SUMEDANG; SUMENEP; TABANAN;

TANJUNGPANDAN; TARUTUNG; TASIKMALAYA;

TEBINGTINGGI DELI; TEGAL; TEMANGGUNG;

TEMBILAHAN; TENGGARONG; TIMIKA; TUBAN;

TULUNGAGUNG; UNGARAN; WATAMPONE;

WATESYOGYA; WONOGIRI ; WONOSARIYOGYA;

WONOSOBO.

Zone 2:

Postcodes Cities

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97000; 71400; 22300; 23000; 69100; 46300;

70700; 53400; 55700; 68400; 71300; 32100;

98100; 84100; 20700; 95500; 66100; 58200;

62100; 68200; 75300; 57300; 52200; 26100;

92500; 46200; 43200; 53200; 39100; 28800;

44100; 80500; 96100; 61100; 45200; 99000;

68100; 59400; 61400; 22100; 71200; 57700;

41300; 54300; 64100; 51300; 93000; 21200;

57400; 34500; 95700; 59300; 45500; 85000;

31400; 62200; 65200; 31600; 26300; 67300;

63100; 56100; 63300; 45400; 20000; 99600;

34100; 61300; 31300; 64400; 63200; 27100;

22700; 25600; 73000; 91900; 94000; 69300;

42200; 64200; 91100; 25500; 67100; 59100;

26200; 51100; 52300; 21100; 63400; 94600;

31100; 67200; 53300; 58100; 53100; 54100;

42300; 21400; 29300; 50700; 75000; 27400;

83600; 22500; 81100; 68300; 27300; 98400;

57200; 41200; 43100; 57500; 84300; 45300;

69400; 82100; 33400; 22400; 46100; 20600;

52100; 56200; 29200; 75500; 99900; 62300;

66200; 50500; 92700; 55600; 57600; 55800;

56500.

WONOSOBO.

Zone 3:

Postcodes Cities

Other Postcode not mentioned in Zone 1 and Zone 2

Other City not mentioned in Zone 1 and Zone 2

Arrival at office of exchange: IDJKTA

Customs clearance times:

Items subject to customs duty: 2 days Items not subject to customs duty: 2 days

Comments: Air Parcel arrival at IDJKTA, processed in IDJKTC PT Pos Indonesia

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Parcel delivery standards - Surface parcel

OE Name Mail Processing Center, Jakarta

IMPC Code IDJKTC

Tel (+6221)3441531

Fax (+6221)3457438

Hours of operation 24 hours a day, 7 days a week

From the airport/port/office of exchange of destination to the addressee

Arrival at the airport Days of delivery by zone

Day Time Zone 1 Zone 2 Zone 3

Monday 00:00 - 14:00 Friday Monday+1 Monday+2

Monday 14:01 - 23:59 Saturday Tuesday+1 Monday+2

Tuesday 00:00 - 14:00 Saturday Tuesday+1 Tuesday+2

Tuesday 14:01 - 23:59 Monday Wednesday+1 Tuesday+2

Wednesday 00:00 - 14:00 Monday Wednesday+1 Wednesday+2 Wednesday 14:01 - 23:59 Tuesday Thursday+1 Wednesday+2

Thursday 00:00 - 14:00 Tuesday Thursday+1 Thursday+2

Thursday 14:01 - 23:59 Wednesday Friday+1 Thursday+2

Friday 00:00 - 14:00 Wednesday Friday+1 Friday+2

Friday 14:01 - 23:59 Thursday Saturnday+1 Friday+2

Saturday 00:00 - 14:00 Thursday Saturnday+1 Saturday+2

Saturday 14:01 - 23:59 Friday Monday+1 Saturday+2

Sunday 00:00 - 14:00 Thursday Monday+1 Monday+2

Sunday 14:01 - 23:59 Friday Monday+1 Monday+2

Definition of zones

Zone 1:

Postcodes Cities

(10)

76100; 35000; 40000; 70000; 29400; 17000;

38000; 16000; 16900; 42400; 40500; 15400;

45100; 80000; 16400; 10000; 11000; 12000;

13000; 14000; 36000; 90000; 65100; 95000;

83000; 25000; 30000; 33100; 28000; 17400;

78000; 41100; 16500; 50000; 42100; 61200;

57100; 40900; 60000; 15000; 29100; 40600;

55000.

WONOSOBO.

Zone 2:

Postcodes Cities

(11)

97000; 71400; 22300; 23000; 69100; 46300;

70700; 53400; 55700; 68400; 71300; 32100;

98100; 84100; 20700; 95500; 66100; 58200;

62100; 68200; 75300; 57300; 52200; 26100;

92500; 46200; 43200; 53200; 39100; 28800;

44100; 80500; 96100; 61100; 45200; 99000;

68100; 59400; 61400; 22100; 71200; 57700;

41300; 54300; 64100; 51300; 93000; 21200;

57400; 34500; 95700; 59300; 45500; 85000;

31400; 62200; 65200; 31600; 26300; 67300;

63100; 56100; 63300; 45400; 20000; 99600;

34100; 61300; 31300; 64400; 63200; 27100;

22700; 25600; 73000; 91900; 94000; 69300;

42200; 64200; 91100; 25500; 67100; 59100;

26200; 51100; 52300; 21100; 63400; 94600;

31100; 67200; 53300; 58100; 53100; 54100;

42300; 21400; 29300; 50700; 75000; 27400;

83600; 22500; 81100; 68300; 27300; 98400;

57200; 41200; 43100; 57500; 84300; 45300;

69400; 82100; 33400; 22400; 46100; 20600;

52100; 56200; 29200; 75500; 99900; 62300;

66200; 50500; 92700; 55600; 57600; 55800;

56500.

WONOSOBO.

Zone 3:

Postcodes Cities

Other Postcode not mentioned in Zone 1 and Zone 2

Other City not mentioned in Zone 1 and Zone 2

Arrival at office of exchange: IDJKTB

Customs clearance times:

Items subject to customs duty: 2 days Items not subject to customs duty: 2 days

Comments: S.A.L./Surface Parcel arrival at IDJKTB, processed in IDJKTC.

Last validation date: 2010-06-24 PT Pos Indonesia