FORUM SEPTEMBER 8-10, 2015

VICTORIA, BC

CANADA

OPERATOR’S

FORUM

_SEPTEMBER

8

_{- 10, 2015}

D E L E G AT E U P D AT E

Technical Seminar Overview

3

Aircraft Static Display and Viking Factory Tours

3

Preliminary Forum Schedule

4

Preliminary Tradeshow Exhibition Hall Floor Plan

5

Facility Information & Location

6

Suggested Accommodations

7

Golf Tournament

8

Gala Evening

8

TABLE OF CONTENTS

2015 brings forth a significant year for Viking and many de Havilland operators alike, as it marks the 50th anniversary of the legacy de Havilland Twin Otter aircraft. To honour this milestone, the Twin Otter’s 50th Anniversary will be recognized as the underlying theme of this year’s Operator’s Forum, scheduled for September 8th – 10th at the Victoria Conference Centre and Viking’s corporate headquarters in Sidney, British Columbia.

Similar to the last Operator’s Forum held in 2012, the 2015 Forum will encompass three days of technical seminars, product presentations, trade show exhibition, aircraft static display, factory tours, golf tournament, gala evening, and more. We welcome owners, operators and industry stakeholders for all the legacy de Havilland aircraft types, along with Series 400 Twin Otter operators, to join us at this focused event designed to showcase these extraordinary aircraft.

WE LOOK FORWARD TO SEEING YOU IN SEPTEMBER! DHC-6 Twin Otter First Flight - 1965

SEPTEMBER 8 - 10, 2015 VICTORIA, BC CANADA

OPERATOR’S

FORUM

SPONSORED BY:

For any inquiries, please contact

Angie Murray, Forum Coordinator

TECHNICAL SEMINAR OVERVIEW

AIRCRAFT STATIC

DISPLAY & VIKING

FACTORY TOURS

operators, industry stakeholders, and supply chain partners together in a consolidated venue for three days of technical seminars and workshop sessions covering a wide range of Viking programs, aircraft maintenance and modification services, and product presentations, including:

Get up close and personal with the Vi-king Twin Otter Series 400, from detail parts manufacture through structural as-sembly to the finished product! Viking will be providing guided tours of the pro-duction facility, and will host a variety of aircraft on static display, including new Series 400 Twin Otters.

All aircraft types are welcome to fly-in and participate in the aircraft static dis-play, and regularly scheduled shuttle bus transportation will be provided for dele-gates between the Victoria Conference Centre and Viking’s corporate headquar-ters at the Victoria International Airport. • Welcoming address and Viking

corpo-rate update covering current opera-tions and future developments. • ATLAS Global Product Support

initia-tives, including engineering project updates, REO process review, Entry Into Service, technical publications, and value added benefits to being a legacy de Havilland and new Series 400 operator.

• De Havilland legacy fleet and Series 400 operator group product updates and workshop sessions, sectioned by aircraft type - Beaver/Otter, Caribou/Buf-falo, Twin Otter, Dash 7, and Series 400. • Viking Twin Otter Series 400 and

Guardian 400 presentations highlight-ing new aircraft features and sales options.

• Pacific Sky Aviation flight & mainte-nance training program presentation covering current training options and update on new Level D flight simulator with floatplane capability.

• Viking Technical Services (VTS) pre-sentation covering maintenance, modification, repair, and maintenance tracking options for operators.

• Float Plane presentations covering current safety standards, regulatory requirements, and operational consid-erations.

• Component, systems, and mainte-nance updates, including Pratt & Whit-ney Canada, HoWhit-neywell, Hartzell Pro-peller, Wipaire, IKHANA Group, and other key partners.

• Aircraft special missions options in-cluding fleet tracking, surveillance sys-tems, and mission equipment systems integration provided by Field Aviation and other key partners.

• Introduction to the Viking Factory En-dorsed Service Centre and Component Centre network.

• Viking Quality and Supply Chain pro-gram review and vendor workshop sessions. SEPTEMBER 8 - 10, 2015 VICTORIA, BC CANADA

OPERATOR’S

FORUM

For any inquiries, please contact

Angie Murray, Forum Coordinator

at angie.murray@ vikingair.com

PRELIMINARY FORUM SCHEDULE

OPERATOR’S

FORUM

For any inquiries, please contact

Angie Murray, Forum Coordinator

at angie.murray@

EARLY BIRD GOLF TOURNAMENT:

For delegates registered in the Golf Tournament on Monday, September 7th, complimentary shuttle buses will pick up at the Victoria Conference Centre at 11:45am.

Golf tournament registration at Bear Mountain Resort will be at 12:30pm, and shotgun start is 1:30pm. Shuttle buses will return delegates to the Victoria Conference Centre after dinner, approximately 9:00pm.

THE OPERATOR’S FORUM GALA is scheduled for the evening of Wednesday, September 9th

at the Crystal Gardens (across Douglas Street from the Victoria Conference Centre).

Doors open and drinks available at 6:00pm. Dinner is scheduled for 7:00pm, followed by live entertainment until 11:30pm. Door will be closed at midnight.

Dress code is cocktail or business casual, and we encourage guests to dress in 60s theme if preferred.

REGISTRATION:

Registration will be open on Tuesday, September 8th from 8:00am until 9:00am at the main registration area in the Victoria Conference Centre. Delegates wishing to register after 9:00am may do so by checking in at the show office.

SHOW HOURS:

The Operator’s Forum show hours are from 9:00am until 5:00pm, Tuesday, September 8th through Thursday, Septem-ber 10th, unless otherwise noted.

TECHNICAL SEMINAR SCHEDULE:

The Welcoming Address for all attendees will be at 9:00am on Tuesday, September 8th in the main theatre, followed by tech-nical sessions with focused content in the main theatre for the duration of the three Forum show days. Technical sessions will be based on one-hour time blocks comprised of 45 minutes of content, and 15 minutes of transition time. A secondary seminar classroom will be utilized for additional content.

VIKING FACTORY TOURS:

Guided factory tours will be held on Wednesday, September 9th and Thursday, September 10th at scheduled times throughout the day. Please refer to the Operator’s Forum Show Guide for scheduled tour times.

AIRCRAFT STATIC DISPLAY:

The aircraft static display will be open on Wednesday, Sep-tember 9th and Thursday, SepSep-tember 10th from 9:00am until 5:00pm.

SHUTTLE BUSES:

Complimentary shuttle buses will be transiting on an hourly ba-sis between the Victoria Conference Centre and Viking’s facility at the Victoria International Airport on Wednesday, September 9th and Thursday, September 10th.

PRELIMINARY TRADESHOW EXHIBITION HALL FLOOR PLAN

OPERATOR’S

FORUM

For any inquiries, please contact

Angie Murray, Forum Coordinator

at angie.murray@ vikingair.com

MAIN ENTRANCE TO EXHIBITION HALL SEMINAR THEATRETECHNICAL 8 16 24 32 40 1 2 3 4 5 9 17 25 33 41 48 55 10 18 26 34 42 49 56 11 19 27 35 43 50 57 12 20 28 36 44 51 58 13 21 45 52 59 14 22 30 38 46 53 60 31 39 47 54 61 EXIT EXIT EXIT EXIT EXIT EXIT EXIT EXIT IKHANA PRA TT & WHITNEY

WIPAIRE, INC VIKING _{FIELD A}

VIA TION PACIFIC SK Y LEE AEROSP ACE ACTION AERO KADEX Hartzell SKIES Magazine Airforce Turbine Service Héroux-Devtek Sealand Harbour Air Seaplanes HONEYWELL Aero Plastics Hope

Aero AerospaceCJ Thunder Bay Aviation Condor Aircraft Accessories Latitude Technologies Kenn Borek Lamar Aero Canadian Propeller Cargo Systems Inc. Herber Aircraft Canadian Aero Accessories Aerocorp Avionics Whelen Engineering Harwood Custom Composites The Protective Group Aviall _PropellerWestern

Concorde

Battery AerospaceVector

Pirlitor

Machine TurbineUnited

EB Peerless Precision Aero 29 37 Team JAS

Texas Air Service

15 23 FlightSafety International PPG Aerospace 6 7

Rocky Mountain Aircraft

Acorn Welding Sponsor booths shown in blue UPS TRADESHOW EXHIBITION: The tradeshow exhibition hall will be officially opened at 11:00am on Tuesday, September 8th to allow all delegates to attend the Welcoming Address, opening technical session, and supply chain workshop. The exhibition hall will be open at 9:00am on subsequent days, and remain open until 5:00pm each day of the Forum.

For exhibitor set up and tear down times, please refer to the Exhibitor’s Information package.

FACILITY INFORMATION & LOCATION

Douglas Street

ACCES

S ROAD

SHUTTLE BUS SERVICE ZONE

Douglas Street

Humboldt Street

Burdett Street

Humboldt Street

The 2015 VIKING OPERATOR’S FORUM will be held in down-town Victoria at the Victo-ria Conference Centre (Level 2). The Victoria Conference Cen-tre features a prime location just steps from Victoria’s Inner Har-bour, is close to a wide range of restaurants and boutique shop-ping along Government Street. The venue is Victoria’s largest conference facility, and provides ample space for the technical seminar main theatre, second-ary seminar room, tradeshow exhibition hall, Viking gift shop, delegate lounge, quiet meeting space, and private board room.

The Gala will be held in the Crystal Gardens, conveniently located across Douglas Street from the Victoria Conference Centre. Regularly scheduled

shuttle bus service will be provided between the VCC and

Viking’s corporate headquarters for delegates wishing to participate in factory tours and aircraft

static display. ENTRANCE ENTRANCE SEPTEMBER 8 - 10, 2015 VICTORIA, BC CANADA

OPERATOR’S

FORUM

For any inquiries, please contact

Angie Murray, Forum Coordinator

SUGGESTED ACCOMMODATIONS

accommoda-tions with negotiated rates for delegates and exhibitors, all within walking distance of the Victoria Conference Centre. Pric-es shown are listed in Canadian dollars, and do not include applicable taxes and service charges. Please reference “Viking Operator’s Forum” at time of booking - res-ervations must be made prior to August 7th, 2015 to take advantage of the Forum group rates.

THE FAIRMONT EMPRESS:

Historical Victoria hotel steps from the Inner Har-bour causeway, with elegantly appointed rooms, fine dining, lounge, and traditional afternoon tea. Group Rate: $209/night & up

Phone: +1.250.384.8111 Website: fairmont.com Booking: +1.800.441.1414

DELTA OCEAN POINTE RESORT & SPA: Contemporary well-appointed rooms and guest amenities, spa & health club, restaurant and lounge. Group Rate: $189/night & up

Phone: +1.800.268.1133 Website: deltahotels.com

Email: vic.reservations@deltahotels.com Booking: deltahotels.com/groups/delta-victo

ria-ocean-point-groups/Viking-Air-Ltd INN AT LAUREL POINT:

Boutique style waterfront hotel featuring views of Inner Harbour seaplane operations, with west-coast style rooms, restaurant and lounge. Group Rate: $189/night & up

Phone: +1.250.386.8721 Website: laurelpoint.com Booking: reservations@laruelpoint.com Esquimalt Road Johnson Street Songhe es Road Johnson Street Yates Street View Street Fort Street Douglas Street Broughton Street Wharf Street Government Street Douglas Street Courtney St. Humboldt St. Belleville Street Blanshard Royal BC Museum Legislative Grounds Belleville Street Quebec Street Montreal Street Government Street TO VIKING FACILITY AT VICTORIA INTERNATIONAL AIRPORT (SIDNEY) Inner Harbour

MAP OF VICTORIA INNER HARBOUR

INN AT LAUREL POINT FAIRMONT EMPRESS HOTEL GRAND

PACIFIC MARRIOTT _INNER

HARBOUR DELTA OCEAN POINTE RESORT H_um bold t St. Burdett Avenue VICTORIA CONFERENCE CENTRE & CRYSTAL GARDENS

HOTEL GRAND PACIFIC:

Elegant hotel steps from Inner Harbor causeway, well-appointed rooms, spa, gift shop, health club, restaurants and lounge.

Group Rate: $189/night & up Phone: +1.800.663.7550 Website: hotelgrandpacific.com

Email: reserve@hotelgrandpacific.com Booking: +1.250.386.0450

Group Code: Sep15VikingAir

VICTORIA MARRIOTT INNER HARBOUR: 100% Smoke free hotel with modern guest rooms, pool and health club, restaurant and bar.

Group Rate: $189/night & up Phone: +1.250.480.3800 Website: www.victoriamarriott.com Booking: +1.866.306.5451 HARBOUR AIR FLOAT PLANE BASE SEPTEMBER 8 - 10, 2015 VICTORIA, BC CANADA

OPERATOR’S

FORUM

For any inquiries, please contact

Angie Murray, Forum Coordinator

at angie.murray@ vikingair.com

CELEBRATE

the legacy Twin Otter era

in 1960s style at this

groovy gala!

Date: Wednesday September 9th, 2015

Time: Cocktails at 6pm, Dinner at 7pm

Location: Crystal Gardens

(across Douglas St. from Victoria Conference Centre)

Tickets: $100 per person

SEATING IS LIMITED SO REGISTER EARLY!

OPERATOR’S

FORUM

Swing into

action

ONE DAY EARLY

and join us for a

MONDAY

September

7

TH

TEXAS SCRAMBLE

Tournament includes

18 holes on premium

course followed by buffet

dinner and prizes!

LOCATION:

“The Valley Course”,

WESTIN

Bear Mountain

Golf Resort

1:30

PM

Shotgun

Start

Use of practice facility and range balls included. Club rentals available at additional cost.

Shuttle bus from Victoria Conference Centre to venue (and return) will be provided for tournament registrants.