Coverage analysis
GeoCRM
Fleet management
Geo-planning
Appointment booking
Emergency
Search around function
Route optimization
Geo decision-making
Assistance
High quality customer service
Optimized movements means optimized service quality and customer satisfaction:
assignments completed on time, greater flexibility, tighter call out slots, commitments fulfilled, risk management…
An environmentally responsible
approach
Fewer kilometres travelled means lower CO2 emissions and lower fuel consumption.
The company's carbon footprint is under
control.
Optimizing movements is one of the main areas in which mobile field forces
can improve what they do.
Balanced and realistic sectoring, high performing rounds, optimized resource assignment to locations…: the efficiency of mobile field forces (sales staff, technicians, delivery people, emergency staff…) depends largely on the way in which they control their space. Geographical optimization solutions deliver productivity increases and savings tailored to the different sectors and
mobility-related problems.
Improved productivity
Reducing distances travelled and the associated costs improves productivity by between 10 and 30%. More appointments,
fewer movements and unproductive time, simultaneous management of recurring and urgent operations...: operational performance is under control; return on investment is very quick.
Values upheld
Setting up an optimization project enables the company to establish an emphatically employee-oriented, strong corporate culture: improved managerial efficiency
and working conditions, better sharing
of the work load, less stress and fewer accidents, lower turn-over...
Geo-optimization
is the use of both geographical information and optimization algorithms to improve organizational and company performance. Geo-optimization solutions make it possible to create optimized call schedules that take account of geographical andoperational constraints.
«
«
Customers / Prospects
Location, opening hours, frequency...
Resources
Mobile workforce skills, vehicle capacity, working hours, business rules...
Activités logistiques et de field service
Real-time and non-real time schedule optimizationFIELD ACTIVITIES (deliveries, callouts, sales calls)
after taking account of the constraints:
The geographical dimension
is optimized simply and
transparently the moment the
movement decision is made.
scheduled calls/deliveries
(recurring or one-off, movable or fixed) calls/deliveries to be scheduled (constraint-based, emergency) time slots and available resources (multi-depot, multi-resource)
Control of mobility
Embedded within the very heart of the information systems and
processes
, optimization solutions improve activitiesbefore
,during
andafter
movements, no matter what the business.Organization
Geocoding
Sectoring
Coverage
Scheduling
Routes & Diaries
Appointment booking
Risk management
Technical callouts & assistance
Transport & logistics
Optimizing logistic activities (multi-channel distribution, delivery, collection, door-to-door delivery, transporting people...) enables movements to be sequenced at the lowest
cost while complying with numerous business constraints: vehicle characteristics, regulations, road constraints...
"Savings of just a few euros when transporting a product can have a major
impact on the margin and improve the competitiveness of the offering"
Casino Group
2,000 routes optimized per month
Geo-planning reduces call out times (after sales service, maintenance, emergency repair, audit...) by between 15 and 40% and optimizes assistance issues (service provider search, incident management) in real-time. Call location and constraint optimization (expertise,
clearances...) yield greater efficiency and service quality.
"The technicians spend more time with our customers and a bit less time
in their car"
APC-MGE
Operations
Roadmaps
Geo-location
Assistance
Reporting
Tracking
Statistics
Forecast
Personal services
Sales appointments
Sectoring, route itineraries, filling schedules... The geographical component enables
considerable optimization of sales activity as a whole and reduces preparation time. Numerous constraints are managed: overnight stays, repeat calls...
"Balanced and realistic sales sectors and fewer movements ensure the
most comfortable working environment possible for the sales force and
optimize sales performance"
Berner
1,000 sales personnel optimized
Medical calls, home hospitalisation, delivery and maintenance of medical equipment...
The scheduling of personal services is optimized with a view to reducing transport costs and becoming more responsive. Medical teams are better organized on the ground and have more time to spend with their patients.
"Apart from significantly increasing the number of call outs and optimizing
schedules, geo-optimization enables us to improve patient service"
Assistances Médicales Spécialisées
100 optimized technicians
More than 500 customers equipped,
The geo-optimization system
GEOCONCEPT ensures full optimization of Routing & Scheduling activities:
powerful software solutions (operations scheduling and management), add-on modules (resource organization, real-time publishing and analysis), standalone components (dissemination of geo-optimization within existing systems) and a comprehensive range of data ensuring accuracy and reliability.
Redistricting
Territory Manager for Geoconcept
Module for optimizing the
assignment of mobile forces
Optimization solutions
Routes optimization
TourSolver for Geoconcept
Optimization solutions for transport and logistics
Scheduling management
Opti-Time GeoScheduling and Opti-Time Global GeoScheduling
Call and customer service callout scheduling solutions
Assistance platform
GeoWeb Call Center
Geographical optimization solution for call centers
Data
cartographic data
vector maps and satellite images of different levels of accuracy and geographical coverage...
road data
traffic speeds, specific transport characteristics: HGV weight restrictions, hazardous substances...
commercial data
company files, points of interest: hotels, restaurants, car parks
Mobility
Opti-Time mobile
Opti-Time add-on
for iOS, Android and
Windows Phone
Web publishing
Geoconcept Internet Server
Online map publishing solution
GeoReporting
& Business Intelligence
Geoconcept Sales & Marketing Portal
Web portal for publishing geo-marketing
studies and online reporting
Components
Geocoding
Geoconcept Universal Geocoder Server
Route calculation
Geoconcept SmartRouting Server
Cartographic display
Geoconcept Internet Server
Legacy information system
GEOCONCEPT' solutions, modules and components readily integrate with different legacy Information Systems (integrated CRM/ERP connectors) and communicate with relational databases and mobile terminals, including: SAP, Sage, Salesforce, Oracle, Microsoft Dynamics, IBM, Infor...
AUTOMOTIVE
Autodistribution, Autovision, Capsauto, Carglass, Michelin, PSA Peugeot Citroën, Norauto, RAC France, Renault, Renault Trucks, Scania... BANKS
Crédit Immobilier de France, Crédit Mutuel, Groupe Banque Populaire, Groupe Caisse d’Epargne, La Banque Postale, Société Générale… HEALTHCARE / MUTUAL COMPANIES
Alliance Healthcare, Alliance Santé, Assistances Médicales Spécialisées, Assistance Publique des Hôpitaux de Paris, Groupe Harmonie, IMS Health, Mutualité Française, Mutuelle Bleue, OCP Répartition, Ordre National des Pharmaciens, SOS Médecins...
INDUSTRY / SERVICES
Bubendorff, Bureau Veritas, Carrières du Boulonnais, COMAP, Culligan, Derichebourg, Eparco, Eurovia, Groupe Saint Gobain, ISS, Kimberly-Clark, Lafarge, Lenôtre, Lyreco, Otis, Randstad, Schneider Electric, Savelys, Selecta, SEW Usocome, SGS, S-Inter, Sodexo, SPIE, TAXIS G7, Veolia Propreté...
INSURANCE COMPANIES
AXA Assistance, AXA Assurance, Filassistance, Gan Eurocourtage, GMF, Gras Savoye, Groupama, Groupe Henner-GMC, Inter Mutuelles Assistance, MAAF, MAIF…
MEDIA / LEISURE
Affimétrie, Affimext, British American Tobacco, ClearChannel, Dernières Nouvelles d’Alsace, JCDecaux, L’Alsace, La Française des Jeux, La Montagne, Le Figaro, Mediapost, Midi Libre, Nouvelles Frontières, Ouest-France, SDVP Le Parisien, Sud Ouest…
REAL ESTATE
AKERYS, BNP Paribas Real Estate, CB Richard Ellis, Corio, Coteba, Foncia Entreprise, Hammerson, Laforêt Immobilier, NAI Evolis, Unibail Rodamco…
RETAILING / FRANCHISES
Andros, ATAC, Auchan, Bébé 9, Berner, BHV-Galeries LaFayette, Boulanger, Darty, Carrefour, Casino-Cdiscount, Coca-Cola, France Loisirs, Fnac, Franprix, Intermarché, Intersport, KparK, La Grande Récré, Lapeyre, Leader Price, Leclerc, L’Oréal, Media Saturn, Picard, Pizza Hut, Point Soleil, Schiever, S’Miles, Système U, Thiriez, Truffaut, Vivarte, Weldom, Wolseley...
TELECOMS / POSTAL SERVICES / ENERGY
Axione, Bouygues Telecom, Cofely, Distripaq, EDF, Esso, France Telecom, General Electrics, GDF Suez, GRDF, Groupe La Poste, INEO Infracom, LTI Telecom, NC Numéricable, Orange France, Sonatel, Total, Vinci Energie...
The GEOCONCEPT commitment
To facilitate the rapid deployment of a solution, support it in everyday use and drive its development, a team of consulting engineers and partners, experts in the full range of tools, define and support the project until it is fully integrated with the information system.
Our references
Training, e-learning
and certification Support, maintenance and TMA Assistance and
configuration
For all our latest news, visit
www.geoconcept.com
Preliminary feasibility, pilot and experimentation study