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Sectoring. Geo-planning. Route optimization Coverage analysis Appointment booking. Fleet management Emergency

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Coverage analysis

GeoCRM

Fleet management

Geo-planning

Appointment booking

Emergency

Search around function

Route optimization

Geo decision-making

Assistance

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High quality customer service

Optimized movements means optimized service quality and customer satisfaction:

assignments completed on time, greater flexibility, tighter call out slots, commitments fulfilled, risk management…

An environmentally responsible

approach

Fewer kilometres travelled means lower CO2 emissions and lower fuel consumption.

The company's carbon footprint is under

control.

Optimizing movements is one of the main areas in which mobile field forces

can improve what they do.

Balanced and realistic sectoring, high performing rounds, optimized resource assignment to locations…: the efficiency of mobile field forces (sales staff, technicians, delivery people, emergency staff…) depends largely on the way in which they control their space. Geographical optimization solutions deliver productivity increases and savings tailored to the different sectors and

mobility-related problems.

Improved productivity

Reducing distances travelled and the associated costs improves productivity by between 10 and 30%. More appointments,

fewer movements and unproductive time, simultaneous management of recurring and urgent operations...: operational performance is under control; return on investment is very quick.

Values upheld

Setting up an optimization project enables the company to establish an emphatically employee-oriented, strong corporate culture: improved managerial efficiency

and working conditions, better sharing

of the work load, less stress and fewer accidents, lower turn-over...

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Geo-optimization

is the use of both geographical information and optimization algorithms to improve organizational and company performance. Geo-optimization solutions make it possible to create optimized call schedules that take account of geographical and

operational constraints.

«

«

Customers / Prospects

Location, opening hours, frequency...

Resources

Mobile workforce skills, vehicle capacity, working hours, business rules...

Activités logistiques et de field service

Real-time and non-real time schedule optimization

FIELD ACTIVITIES (deliveries, callouts, sales calls)

after taking account of the constraints:

The geographical dimension

is optimized simply and

transparently the moment the

movement decision is made.

scheduled calls/deliveries

(recurring or one-off, movable or fixed) calls/deliveries to be scheduled (constraint-based, emergency) time slots and available resources (multi-depot, multi-resource)

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Control of mobility

Embedded within the very heart of the information systems and

processes

, optimization solutions improve activities

before

,

during

and

after

movements, no matter what the business.

Organization

Geocoding

Sectoring

Coverage

Scheduling

Routes & Diaries

Appointment booking

Risk management

Technical callouts & assistance

Transport & logistics

Optimizing logistic activities (multi-channel distribution, delivery, collection, door-to-door delivery, transporting people...) enables movements to be sequenced at the lowest

cost while complying with numerous business constraints: vehicle characteristics, regulations, road constraints...

"Savings of just a few euros when transporting a product can have a major

impact on the margin and improve the competitiveness of the offering"

Casino Group

2,000 routes optimized per month

Geo-planning reduces call out times (after sales service, maintenance, emergency repair, audit...) by between 15 and 40% and optimizes assistance issues (service provider search, incident management) in real-time. Call location and constraint optimization (expertise,

clearances...) yield greater efficiency and service quality.

"The technicians spend more time with our customers and a bit less time

in their car"

APC-MGE

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Operations

Roadmaps

Geo-location

Assistance

Reporting

Tracking

Statistics

Forecast

Personal services

Sales appointments

Sectoring, route itineraries, filling schedules... The geographical component enables

considerable optimization of sales activity as a whole and reduces preparation time. Numerous constraints are managed: overnight stays, repeat calls...

"Balanced and realistic sales sectors and fewer movements ensure the

most comfortable working environment possible for the sales force and

optimize sales performance"

Berner

1,000 sales personnel optimized

Medical calls, home hospitalisation, delivery and maintenance of medical equipment...

The scheduling of personal services is optimized with a view to reducing transport costs and becoming more responsive. Medical teams are better organized on the ground and have more time to spend with their patients.

"Apart from significantly increasing the number of call outs and optimizing

schedules, geo-optimization enables us to improve patient service"

Assistances Médicales Spécialisées

100 optimized technicians

More than 500 customers equipped,

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The geo-optimization system

GEOCONCEPT ensures full optimization of Routing & Scheduling activities:

powerful software solutions (operations scheduling and management), add-on modules (resource organization, real-time publishing and analysis), standalone components (dissemination of geo-optimization within existing systems) and a comprehensive range of data ensuring accuracy and reliability.

Redistricting

Territory Manager for Geoconcept

Module for optimizing the

assignment of mobile forces

Optimization solutions

Routes optimization

TourSolver for Geoconcept

Optimization solutions for transport and logistics

Scheduling management

Opti-Time GeoScheduling and Opti-Time Global GeoScheduling

Call and customer service callout scheduling solutions

Assistance platform

GeoWeb Call Center

Geographical optimization solution for call centers

Data

cartographic data

vector maps and satellite images of different levels of accuracy and geographical coverage...

road data

traffic speeds, specific transport characteristics: HGV weight restrictions, hazardous substances...

commercial data

company files, points of interest: hotels, restaurants, car parks

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Mobility

Opti-Time mobile

Opti-Time add-on

for iOS, Android and

Windows Phone

Web publishing

Geoconcept Internet Server

Online map publishing solution

GeoReporting

& Business Intelligence

Geoconcept Sales & Marketing Portal

Web portal for publishing geo-marketing

studies and online reporting

Components

Geocoding

Geoconcept Universal Geocoder Server

Route calculation

Geoconcept SmartRouting Server

Cartographic display

Geoconcept Internet Server

Legacy information system

GEOCONCEPT' solutions, modules and components readily integrate with different legacy Information Systems (integrated CRM/ERP connectors) and communicate with relational databases and mobile terminals, including: SAP, Sage, Salesforce, Oracle, Microsoft Dynamics, IBM, Infor...

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AUTOMOTIVE

Autodistribution, Autovision, Capsauto, Carglass, Michelin, PSA Peugeot Citroën, Norauto, RAC France, Renault, Renault Trucks, Scania... BANKS

Crédit Immobilier de France, Crédit Mutuel, Groupe Banque Populaire, Groupe Caisse d’Epargne, La Banque Postale, Société Générale… HEALTHCARE / MUTUAL COMPANIES

Alliance Healthcare, Alliance Santé, Assistances Médicales Spécialisées, Assistance Publique des Hôpitaux de Paris, Groupe Harmonie, IMS Health, Mutualité Française, Mutuelle Bleue, OCP Répartition, Ordre National des Pharmaciens, SOS Médecins...

INDUSTRY / SERVICES

Bubendorff, Bureau Veritas, Carrières du Boulonnais, COMAP, Culligan, Derichebourg, Eparco, Eurovia, Groupe Saint Gobain, ISS, Kimberly-Clark, Lafarge, Lenôtre, Lyreco, Otis, Randstad, Schneider Electric, Savelys, Selecta, SEW Usocome, SGS, S-Inter, Sodexo, SPIE, TAXIS G7, Veolia Propreté...

INSURANCE COMPANIES

AXA Assistance, AXA Assurance, Filassistance, Gan Eurocourtage, GMF, Gras Savoye, Groupama, Groupe Henner-GMC, Inter Mutuelles Assistance, MAAF, MAIF…

MEDIA / LEISURE

Affimétrie, Affimext, British American Tobacco, ClearChannel, Dernières Nouvelles d’Alsace, JCDecaux, L’Alsace, La Française des Jeux, La Montagne, Le Figaro, Mediapost, Midi Libre, Nouvelles Frontières, Ouest-France, SDVP Le Parisien, Sud Ouest…

REAL ESTATE

AKERYS, BNP Paribas Real Estate, CB Richard Ellis, Corio, Coteba, Foncia Entreprise, Hammerson, Laforêt Immobilier, NAI Evolis, Unibail Rodamco…

RETAILING / FRANCHISES

Andros, ATAC, Auchan, Bébé 9, Berner, BHV-Galeries LaFayette, Boulanger, Darty, Carrefour, Casino-Cdiscount, Coca-Cola, France Loisirs, Fnac, Franprix, Intermarché, Intersport, KparK, La Grande Récré, Lapeyre, Leader Price, Leclerc, L’Oréal, Media Saturn, Picard, Pizza Hut, Point Soleil, Schiever, S’Miles, Système U, Thiriez, Truffaut, Vivarte, Weldom, Wolseley...

TELECOMS / POSTAL SERVICES / ENERGY

Axione, Bouygues Telecom, Cofely, Distripaq, EDF, Esso, France Telecom, General Electrics, GDF Suez, GRDF, Groupe La Poste, INEO Infracom, LTI Telecom, NC Numéricable, Orange France, Sonatel, Total, Vinci Energie...

The GEOCONCEPT commitment

To facilitate the rapid deployment of a solution, support it in everyday use and drive its development, a team of consulting engineers and partners, experts in the full range of tools, define and support the project until it is fully integrated with the information system.

Our references

Training, e-learning

and certification Support, maintenance and TMA Assistance and

configuration

For all our latest news, visit

www.geoconcept.com

Preliminary feasibility, pilot and experimentation study

References

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