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CURRICULUM VITAE (CV) 1. Name & Surname: Görkem Sarıyer Ataman

2. Date of Birth / Place: 04.04.1985 / Izmir 3. Academic Title: Lecturer Dr.

4. Education Level:

Level Field University Year

BA Software Engineering Izmir University of Economics

2007 MA Applied Statistics Izmir University of

Economics

2009 Phd Industrial Engineering and

Operations Management

Koç University 2013

Dissertation: “Quality Conscious Strategic Customers in Queueing Type Service Systems” Advised by Prof. Dr. Fikri Karaesmen

Koç University, Industrial Engineering and Operations Management Doctorate Programme, Istanbul, TURKEY August 2013

M.SC Thesis: “On the Transient Analysis of Transfer Lines” Advised by Prof. Dr. Cemal Dinçer

Izmir University of Economics, Applied Statistics, Izmir, TURKEY May 2009 (cited by 1: Dr. A. Csenki, “Publications and Citations”, School of Informatics,

University of Bradford) 5. Academic Qualifications 2007-2013: Research assistant

2007-2013: Full-time Tübitak scholarship graduate student 2013-...: Lecturer Dr.

6. Graduate Theses Supervised 6.1 Master Theses

6.2 Doctorate Theses 7. Publications

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- Alacacioglu A, Ulger E, Varol U, Yildiz I, Salman T, Bayoglu V, Dirican A, Demir L, Akyol M, Yildiz Y, Kucukzeybek Y, Ataman G, Can H, Alacacioglu I, Tarhan MO. Depression, anxiety and sexual satisfaction in breast cancer patients and their partners-Izmir Oncology Group Study. Asian Pacific Journal of Cancer Prevention 2014; 15(24): 10631-10636 (cited by:1)

- Sarıyer G, Bulut C. What makes the service satisfactory? Simulation-based approach in data generation. Journal of Social Sciences Research 2014; 5(2):758-763

- Sarıyer G. Effect of in queue waiting on decision making. International Journal of Basic and Applied Sciences 2014; 14(6): 13-18 (Scopus indexed)

7.2 Publications in proceedings of international conferences

- Equilibrium analysis of a queue with service failures. 7th International Workshop on Applied Probability (IWAP2014), 16-19 June 2014 Antalya-Turkey, book of abstracts (Web of

Science), invited session

- Strategic customers in queues considering quality issues. EURO-INFORMS 26th European Conference on Operational Research, 1-4 July 2013 Rome, book of abstracts

- Quality conscious strategic customers in queues. Production and Operations Management Society, 23rd Annual POM Conference (POMS2012), 20-23 April 2012 Chicago-Illınois-USA, book of abstracts

- Quality conscious strategic customers in queues. Euro Working Group on Stochastic Modelling (STOCMOD12), May 30th, 31th and June 1st 2012 Ecole Centrale Paris-France, book of abstracts

-Combining forecasting and capacity sizing in a call center. BERNOULLI SOCIETY - 8th World Congress in Probability and Statistics, 9-14 July 2012, Istanbul-Turkey, book of abstracts (Web of Science)

7.3 Presentations in international conferences 7.4 Publications in peer-reviewed national journals

- Ataman MG, Sarıyer G, Unluer EE, Vandenberk N, Karagoz A. The role of mean platelet volume in the development of transient ischemic attack. Medical Journal of Aegean Clinics 2014; 52(3): 101-107

7.5 Publications in proceedings of national conferences

- Kuyruk sistemlerinde hizmet kalitesinden etkilenen stratejik müşteriler. Yöneylem Araştırması ve Endüstri Mühendisliği 32. Ulusal Kongresi – YAEM 2012, 20-22 Haziran 2012 Doğuş University, Istanbul-TURKEY, book of abstracts

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7.6.1. Books, Reports 7.6.2. Working papers

- Comparison of parent-child reports on child maltreatment in Turkey. - Ambulance calls evaluation in Izmir, Turkey: based on time and location. - A review and emphasis on emergency healthcare systems of Turkey.

- Okulu bırakan çocuklarda çocuk ihmal ve istismarı epidemiyolojik çalışması. - Effective service design in strategic customer setting.

-Price of anarchy in single server markovian queues -Combining forecasting and capacity sizing in a call center

-Customer’s individual and the social problems when the service includes failures - Comparing different service failure resolution alternatives based on different parameter designs from the profit maximizer’s viewpoint

- Modelling the quality and the credibility interaction in queueing systems with strategic customers

-Simulation of emergency healthcare systems-a real world problem

8. Projects

-2015-...: SANMEK (Sanal Medikal Klinik) with Izmir Oncology Group

-2013-2015 : (project in Turkish) İzmir Valiliği, İl Sağlık Müdürlüğü, Acil Sağlık Hizmetleri 112 Komuta Kontrol Merkezi ve Ambulans işgücünün, ekipmanının ve acil süreçlerinin öngörülerek planlanması

- 2011-2013: Research Project funded by Tübitak Project No: 109M717

Project Name: Service Systems with Strategic Customers: Equilibrium Analysis and the Value of Information

-2010-2011: Research Project supported by Company of Global Bilgi

Project Name: Call Volume Forecasting and Capacity Sizing of a Call Center

9. Administrative Duties

- Department Erasmus coordinator: since 2014 Fall semester 10. Seminars Given

-Quality Conscious Strategic Customers in Queening Type Service System, Yasar University,

7th June of 2013

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12. Awards

Full graduate tuition waiver and stipend awarded by Tübitak, 2007-..

Full undergraduate and graduate tuition waiver awarded by Izmir University of Economics, 2003-2009

Top rank student at Izmir University of Economics Faculty of Engineering and Computer Sciences, 2007.

High Honour student in Izmir University of Economics . (all semesters) Top rank student of Private Fatih High Science School (2003)

Success in the Chemistry Olympiad of Tubitak (2002)

Full high school tuition waiver and stipend awarded by Private Fatih Science School

Certificates:

PhD Summer Academy 2012 - MIT Zaragoza International Logistics Program

Courses Taken INSTRUCTORS

Game-Theoretic Models In Supply Chain Management Prof. Mahmut PARLAR, McMaster University’s De- Groote School of Business

Operations Management Models With Supplier and

Customer Incentives

Prof. Elena KATOK, Penn State’s Smeal College of Business

Using Laboratory Experiments To Build Operations

Management Models

Prof. Christopher TANG, UCLA Anderson

School, Business Administration Foreign Languagaes:

English: TOEFL-IBT 2008, 92/120

Germany: Goethe Institute Certificate Level B 2007

13. Courses Taught About Undergraduate/ Graduate and Master courses in recent two years

Academic Year

Academic

Term Name of The Courses

Weekly Hour Number of Students Theoretical Practice

2013-2014 Fall

BUSN103 Calculus for Business and Economics-I

2 1 115

IENG441 System Analysis 3 0 3

MNGT685 Advanced Research Methodology

3 0 7

Spring

IENG 442 System Design 3 0 3

MNGT558Research Methodology

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ISLT558 Araştırma Metodolojisi

3 0 22

Summer

BUSN103 Calculus for Business and Economics-I

4 2 16

BUSN104 Calculus for Business and Economics-II

4 2 3

2014-2015 Fall

BUSN070 Computer

Technology for Business Administration 2 1 40 ISLT570 Seminar 2 0 20 ISLT558 Araştırma Metodolojisi 3 0 9 Spring

BUSN356 Supply Chain Management

3 0

BUSN364 Research

Methodology in Social Science

3 0

References

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